Best Pump Repair in Columbus OH

Gary R. was phenomenal! He was friendly and welcoming when I met him outside which made me comfortable with him entering my home. He found my water leak in less then 5 minutes and showed me exactly what is leaking on my basement. Thank you! I will definitely use y’all’s services again!
-Ash

Great company

Summary: I scheduled a service online to replace a failed sump pump.Pro's: Friendly knowledgeable technician who got the job done.Con's: I didn't receive an email confirmation 1 hour after scheduling my service online as was indicated. I did get a phone call 2 hours after scheduling the service stating that the technician would not be able to make my scheduled time slot and they would call when they were able to show up. The cost breakdown was not listed on the bill. I knew the price going into the service, but I'm struggling to see how $532 in labor is justified for less than an hour of work. The technician did not re-seal the lid to my sump and did not scrape away the old sealant. I now have to do that. Finally, the technician left his coat at my house. He called me to pick it up the next day.

Not real happy I spent 260.00 on my bathroom leak last November and about 2 weeks ago the same leak started again. I called the company and they told me there was a 90 day warranty on the repairs so I would have to pay again for them to come out to look at it. I don’t think after 5 months my bath tub should be leaking again. I will find someone to come fix it right where I don’t have to worry about this leak.

After satisfactorily working with Fritz Baumann & Sons to repair some wobbly toilets, I requested an estimate for a new hot water heater. The price was fair for the unit and the labor, and I scheduled them to come out and do the install the following week. Two days later the existing hot water heater died ahead of schedule and Fritz Baumann was able to speed up their timeline and get the new unit in the very same day--unfortunately, the building elevator was out of service and the FB team spent the next two days checking in with me on the phone to know if it had been fixe, and the moment it was, they came over and did the job. I was impressed by their responsiveness and their willingness to go the extra mile. Highly recommend this crew.

Had two clogged drains cleared by technician Rodney. He explained everything and gave us some good tips on how to avoid future problems. Very helpful!

Great and quick work done today. We didn’t know if we’d be able to get our broken pipe fixed on July 4th, but our repair was completed in about 3 hours. Very satisfied!

They showed up when they said they were going to and they did a great job. I Would recommend them to anybody . Great to work with!!

I am going to call back and after I make a decision on options I have the technician was very kind and let me know the different options that I may need to take thank you so much for taking your time or explaining things

Ben was fantastic. Professional and very polite. Answered all my questions and presented me with reasonable options. Would definitely use this company again.

Fast response time. Fast and quality service. Great job.

Our shower had been dripping for some time. A previous plumber had refused to tackle the job because of the difficulty. Mike from Accurate Plumbing overcame the difficulty. It took some time but the job was finished, and now the shower seems to work better than when it was new. Mike also repaired a toilets that I had asked him to look at. The charge for these jobs was more than reasonable.

Don and his team gets an A+ from me. They are always there for me when ever I need them. I call them alot in the last 3 years. They are the best in my book

We have used these folks a few times. Always great, prompt service. Plumbers are courtous and knowledgable. Work was professional and quick. Thanks!

Good quality work at a very competitive price...

Called for availability at 10 am and plumbers came and fixed faucets by 1:15. on the same day. Job was well done.

Montana and John were friendly and efficient and had us back with hot water in a very short time. Custom Care Group is lucky to have
such high quality employees. I will request them with any future needs. Daniel Martin

Michael was very thorough, explained everything well and very affordable. Great job!!

In my opinion, any place that leaves you setting all day for an appointment that they scheduled with you is unprofessional. Damaging pipes and still charging without fixing them is even worse. But offering to pay him to fix the pipe he broke, and he still doesn't show, well, I'll let the public decide. It's my opinion that the customer should beware. One reviewer stated they lost their home over this company!