Best Plumbing Technician in Columbus OH

Mick P. came out to my home yesterday and this was the picture AFTER he had left and said he could not find the problem. My complex's maintenance man had come and was able to find 3 different problem areas and even wrote them in pencil on the wall above the pipes. HE COMPLETELY DISREGARDING THIS. His attitude was terrible and he was rude from the beginning. Water was everywhere and seeping out of the utility closet and the garage and he did zero investigation. He then proceeded to say I cannot find any leaks, so lets do an experiment to see if it happens again overnight. He also said it was probably only condensation and it was VERY OBVIOUS that condensation was not the problem. Condensation does not cause fast moving water to flow out of everywhere. I voiced to him that doing an experiment with my things was not acceptable and that I did not want to experiment to see if it floods again! I just simply wanted him to investigate and try to make sure it didn't flood again. He spent about 10 minutes total and obviously did no investigating. He refused to do any work and said he could not fix what was not broken. The water was not spraying out at that moment but had been previously which is why everything was flooded. The pressure release valve was bad and had caused the pipe to blow off and being a PLUMBER he did not even notice that this piece was missing. I only noticed because I was down there trying to clean up water and wait for my complex's maintenance to come back and got burned by scalding hot water spraying at me suddenly. This is completely unacceptable. This is not the first negative experience I have had with Water Works. In May I also had a technician come out and say leaks were fixed and not a single thing was done. I had to call emergency maintenance at midnight because there were puddles. I would NEVER use them. My complex uses them- not my choice. When I called into customer service they offer zero help and just say they have to pass off a complaint. No one holds anyone accountable and they show absolutely NO empathy that their company has not done their job. I still have not received a call from Brad, Mick's manager. They are not reputable and they hire lazy people that do not want to get the job done. SAVE YOUR MONEY AND STAY FAR AWAY!!! Customer service does not actually offer a solution they just say they will pass it off and cannot give a name of who will handle it.

Jess & helper removed an old leaking kitchen faucet, cleaned the calcium deposits away & installed new faucet & sprayer. Clean & neat job of removal, and replacement. Excellent work, & highly recommend this company.

Thank goodness for Gary and Al. I had three plumbing companies take one glance at my leak in my laundry room and quote me thousands of dollars for a repair that would have torn up my flooring and be major work. Gary and Al came and poked around to find out the source of the leak (the other guys didn't try looking around) and they found a condensate line leaking and all it needed was a simple fix to stop the leaking, no tearing up my floor. I'm so thankful for Gary and Al to take the time to find the problem rather than trying to sell me on a costly replacement of piping and other items that didn't need to be replaced, not to mention major work of tearing up my floor and forcing me to have to fix tile on my own.

Thank you so much Gary and Al!

PS. Don't use Apex plumbing, they will lie and say your water meter is running and try to sell you on major upgrades you don't need.

Fast and friendly

Very prompt and professional. Listened to my requests and followed through. Answered all my questions.

They fixed our emergency quickly, gave us very convenient financing, and the plumbers were phenomenally professional. I will use The Eco Plumbers for the rest of my life.

I had a gas leak that was detected. I was told by one company it was only one leak and it was actually three. It was quite the job to find the third and to repair them all. This company is honest, thorough and SOOOOO kind!! The price was beyond fair and I can't thank them enough for their assistance and generosity!! They touched my heart! ❤️

They came out to clear my downspouts out to the street and then made recommendations about the work that needed to be done there. They also checked out the sump pump and ran a camera down the line (at no additional cost to me) to show me the issues and make recommendations. Elaine and Jerrod were both very thorough and courteous and explained everything clearly. I was given an estimate and clear explanation of the work that needed to be done and feel confident in hiring Rooter Works perform the work for me. So far a great experience.?

1- The technician didn't change the filter though I replaced it on 5/7/2022 ( 90 days) and he told me that every thing is ok?2- He went out side to check the AC unit, and left to his car to prepare the report. When he came back I asked him why he didn't open the unit to check and clean? His answer was I was not sure if I can use the hoose, I told him they you did not ask, you were leaving. He said I will do now?3- The guy was not a buckeye employee, he did a bad job. I do not like this to happen again. I was very disappointed.

Our toilet kept backing up and we couldn't figure out why. So we gave these guys a call. They sent someone out right away and figured out we had issues with our pipes. They were able to get it fixed in a timely manor and we professional the whole time. Was hoping for an easy fix, but they sure made the process an easy one.

my client had serious install problems, no permit pulled, code violations, not good....not recomended

We used Miguel and his crew for multiple rooms in our house. He has two more rooms to complete and can't wait to plan those. They do great work. I love each project.

Ben was great in helping me clean up my flooded basement! Fast, and professional!

I called many times and left voicemails to have my garbage disposal fixed. They never returned my calls. If you need plumbing fixed urgently go somewhere else. I waited over a week before contacting somewhere else. I did not have a professional feel from this company.