Best Plumbing Problem in Columbus OH

These were my go-to plumbers until I had a basement clog in a drain. I was told the work was warranteed for 30 days. It reclogged 3 weeks later but I was told that the warranty would not cover it because it had to have been caused by stuff going down the drain. Isn't that what a drain is for?? They said this without even examining the drain to see what caused the problem! And I had never had problems with this drain before. Beware, this company will use loopholes to avoid honoring their warranties!

Follow-up: the owner contacted me immediately, honored the warranty and his staff did a fabulous job of repairing the drain clog! Thank you!

We are so incredibly thankful and grateful for Roto Rooter and, more specifically, Woody! He came out to look at our broken sump pump that we JUST got installed with another RR tech two months ago. He did a very thorough job and he found the issue. To top it off, we weren’t charged!! After already paying for a new pump two months ago, it’s such a relief that we were able to get a new pump for no cost! We will ALWAYS use Roto Rooter and will recommend them to anyone. Thank you!! ☺️☺️☺️

John was very helpful,polite and got the job done ☝ ..deffinatly recommend to anyone with plumbing issues

Many thanks out to Jake, who went above and beyond to help my family with a total backup. He was probably the most respectful and helpful service tech I have encountered—and this property has had many. Thanks for going to bat for us and getting the ball rolling.

Quick to respond by phone, was at the property even faster and got the work done in no time. Greatwii ok ok!

Though they performed the jet cleaning of my foundation drains and inspected with a camera, I felt the whole service was rushed. Like not giving water a chance to clear the pipe before inspecting with camera. Estimate for sump pump was $1000 higher than a competitive estimate and included less installation work than the competitor.

I would give them no stars if that was an options This company was assigned to me by my home warranty company. A previous plumber had thought there may be a slab leak and this company was assigned to find if there was a leak where it was located. They showed up 5 minuted before the end of my appointment window without the camera needed. I don't know which plumber came but he said that he didn't know they needed the camera. I explained that wasn't true as I had been clear when I scheduled the appointment. He was rude and did not look at one thing in my home. He was going to just leave but I insisted that he reschedule before leaving as I had already paid my service fee and it was Friday. He went to his van and came back and scheduled for 8-10 AM the next morning. The next morning they did not come back to my home, I called the emergency number at 10 AM and no call back. I called AHS and they said that the company had submitted paperwork the night before saying it was a slab leak and that I would need to pay 11,000 to the company to fix the leak as it was not covered. I am unclear how they could come up with a cost as they have no idea where the leak is or if there even is a leak as they never even looked at anything. Shady Shady company! Run !!! don't walk away from them.

I would definitely recommend family and friends to use these services, worker was very polite, and more then helpful came almost immediately to access the situation and had it taken care off faster then I could make it to the bank and back!!! Thank you guys for all you help, great customer service !!!

Fantastic company that provides quality service!

Had a pipe that needed to be repaired at the kitchen sink. I called Accurate Plumbing and asked if it was possible that a plumber could come same day. John and Zack came within a couple hours. They were punctual, polite, and effective in fixing the pipe. Also, they cleaned up after the job was complete. I most definitely recommend Accurate Plumbing.

Recently had them replace a water line from the curb to the home. Owner was very helpful and thorough in explaining the work needing done. Very reasonable pricing. Definitely will call them in the future for plumbing needs

Tim and his crew did a great job under difficult circumstances in installing our shower and faucets. I have used his company for many other projects and highly recommed their work. His employees are professional w a yes sir no sir attitude. When they installed the plumbing for the shower it was all at perfect right angles ....it even looked professional. The other work was very challenging working w the very tight tollerances our bathroom had including adapting the furniture and the shower to make everything work. They did a marvelous job.

Josh and Montana replaced 5 toilets in my home in a timely manner. They explained to me the work that had done and the cost of the parts that they had to use…This company has done 3 jobs at my home in the last month and the workers have all been very professional.

Mick was great and available to assist in any way. Most importantly he was honest in his evaluation of the issue. Highly recommend QDS!

Thank you to this company who always attended to our needs. Always available, punctual and professional. They are very knowledgeable and very thorough in answering all of our questions. Appreciate them as an honest and reliable company that we can count on.

Stacy listened to my problem, arrived on site in a very responsive timeline and ensured he had the supplies required to make the repair. He took the time to explain the repair and made sure I was satisfied before leaving. I highly recommend A Better Drain for your plumbing needs.

Gary was prompt, polite, and friendly. He answered any and all questions. He also disconnected and reconnected a gas line and moved a stove so new flooring could be installed. Does excellent work.

Cameron and Colin did a great job