Best Heater Problem in Columbus OH

Always on time, affordable and stick to their word. Best company hands down.

Had a slow toilet, they came out and cleaned the drain. Great job.

They arrived on time. The technician was professional and personable. Reasonably priced and finished my project quickly!

Service man was great, reviewed the issue quoted the price and warranty, was done within minutes. I appreciate his quality and thorough communication.

1st time with Drain Master. Everything went great from initial contact to service tech doing a great job, quickly as scheduled.
Thanks. Would recommend them.

Derrick did a great job evaluating the problem and then quoted solution and then did the work.

This has been the worst service! We had to go through the home warranty company and the service people never called us I always had to call them to make an appointment they over charged me on my deductible and NEVER fixed the problems. When I called to speak with Noor she was less than professional and blamed me for everything. I would highly advise you to go with someone else. They are now refusing to complete the work and we are left with leaky faucets and wastewater that is backing up and coming through our kitchen ceiling.

Thanks for coming to my rescue in the middle of the night! this was the 5th place i called before finding someone available. I would highly recommend their services.

We had an excellent experience with A Sterling Plumbing! We had a leaking kitchen faucet that ended up creating a big mess when the water turn-offs failed, and Louis was at our house within 3 hours to remedy the issue. We ended up having to purchase a new faucet, but within a few days Louis was back to install. He was even nice enough to take care of an additional problem we discovered (clogged bathroom sink) in the same visit! We will definitely use them again in the future when plumbing issues pop up.

Our shower had been dripping for some time. A previous plumber had refused to tackle the job because of the difficulty. Mike from Accurate Plumbing overcame the difficulty. It took some time but the job was finished, and now the shower seems to work better than when it was new. Mike also repaired a toilets that I had asked him to look at. The charge for these jobs was more than reasonable.

Very thankful for Jess and her team. She went over the options of what type of piping would be suitable for my home and which would be best during the winter. During the consultation/quote she noticed other issues with the home and showed pictures of the concerns she had. She also pointed out that with my home being an older home it was not up to code on a couple of items. She was very thorough in describing the work that had to be done and I was pleased with what was all included. She showed pictures of all the work that was completed in the crawl space. Knowing beforehand that getting plumbing work done on my home wasn't going to be cheap. I was totally happy with the price of the work that was done and the quality of work that came with it. Thank you Plumbing One, thank you Jess, and thank the rest of the crew who installed it.

We hired Benjamin Franklin due to the pretty solid reviews on google. And while I'm pleased to have a new toilet successfully installed and an existing one repaired, I'm less than impressed with the care taken while in our home.

1st Issue:
We opened the garage for them to enter and exit while they worked. At some point they decided to use the front door to enter and exit, which we had not unlocked or suggested they use. This is because we just repainted the front steps two days prior, and we didn't want anyone stepping on them.

2nd Issue:
It being a rainy afternoon I would have also expected for protective coverings to be worn on their work boots... so that additional mud/debris/feces wasn't tracked into our home, and they weren't worn.

3rd Issue:
The toilet we purchased ahead of time was sealed as I unsealed it after they got here... the parts they told us were missing were inside the box, so at this point I'm not sure if the newly installed toilet even has everything it needs.

4th Issue:
As they were leaving we checked the toilet that was repaired and attempted to flush it. It was clogged and I had to ask them to come back inside as they were already leaving.

All in all this wasn't a great experience by any measure. The quality of service and attention to detail was just not there. It's highly unlikely we'd choose to use this plumbing company in the future. We just spent the last two hours scouring the inside of our home and the freshly painted front steps to remove the mud/debris/feces that was left in their wake... Not to mention that we were advised at the last minute that it would be up to us to rid ourselves of the old toilet now sitting in our garage.

Custom Care went above and beyond. They came out to a staked property to put in the driveway for the house to be built. Chuck, the owner, was very kind and and made sure to answer all of my questions. Zach was the supervisor on site and he was also very kind and knowledgeable. The dirt work was clean and the gravel that was spread and packed looked very uniform. They were efficient and worked diligently to get the first step of the project done! Great working with Custom Care!

They fixed a clogged kitchen sink for us. They were easy to work for. The guys that came out, John and his brother, worked quick and took care of the issue. Would not hesitate to use again.

Thank you to this company who always attended to our needs. Always available, punctual and professional. They are very knowledgeable and very thorough in answering all of our questions. Appreciate them as an honest and reliable company that we can count on.

Excelent work on off hours also would highly recomend very reasonable

They were professional and took care of my clogged pipes quickly.

The woman that answered the phone when I called was friendly and helpful. They got to my house quickly. The job wasnt a quick one, but the tech Christian was awesome. Professional, friendly, and informative. He explained things as he went, and I really appreciated being kept in the loop. Thank you!