Best Emergency Service in Columbus OH

Daniel was extremely personable and professional. The team was very efficient and took the time to explain and show me what they were doing. Top notch pros. Thank you !!

Bobbie was fantastic. I called at 8, they were on site by 10. They had to replace the entire hot water unit, including returning the old one to get a new one and completely fix what someone else put in wrong. He was quick and efficient, and it still cost $600 LESS than what was quoted. And he really worked hard with us to get the manufacturer to replace it. They went above and beyond to be safe and get the job done. Couldnt be happier.

I will definitely be calling waterworks (comfortworks) again for any issues I have! My thermostat went blank and I just called the first company that came up on google. Unfortunately, not every technician is an honest person. I was scammed by another company into almost buying an entire new air handler, and Jason came from Comfortworks and all that needed to be done was reconnect a wire that a previous technician (from different company) failed to connect when inspecting my system and therefore told me my blower motor had failed and I should just replace the entire air handler for $4800. Thank you for being an honest company!

Quick and informative. Friendly and helpful! What more can you ask for!

Drainmaster has been nothing but professonial, courteous, and reliable. Their communication and customer service are very much appreciated. I highly reccommend using their services.

The workers who came answered my questions and explained what they thought the problem was and what hopefully will resolve the issue. Time will tell I guess. However the timely of response was less than adequate. The first was unable to actually handle what he thought the issue was. A second person was to come the next day and it was delayed another day because the job he was only was going to take much longer. That happens. then when someone showed up the following day it was another person to evaluate the problem but not someone who actually resolved the problem. Quoted me a price for the fix and then had to wait for actual tech to repair. Was scheduled for 2 to 4 the same day. Received a call at 3:30 job taking longer someone would be there from 4 to 6. No call until 6:40 and then was only on the way so I said no I sat around for 6 hours waiting for this and had a prior appointment for the evening. Received another call and scheduled again for next day between 8 and 10. Finally a tech showed up who could actually do the work ran a snake down to clear out the drain and hopefully this resolved the problem. I feel I should get a discount on the price of this job for the failure to show up multiple times and twice with no call I called them. They seriously need to work on their customer service skills cause they are horrible

Meutzel Plumbing employs competent plumbers who took care of our plumbing needs for years, but not anymore.

We called Meutzel for an estimate on installing exterior pipes to drain the water from our downspouts to the street. They sent over a fellow who walked around the property awhile, then said we needed to schedule an appointment with Meutzel’s estimator, Mike Cisar. Why didn’t they send Mike out to begin with instead of wasting our time?

I phoned Mike, and he agreed to come out two days later. This guy knows everything there is to know about yard drains, and two minutes after you meet him you feel like you’ve known him forever. What a great guy!

That was over three weeks ago, and we’re still waiting for the estimate.

In the meantime, we called a company that emailed the estimate an hour after the walk-around and have since installed our exterior pipes and those of our neighbor.

In the course of soliciting bids for the yard drain project, we found ourselves a new plumbing company. They have already done excellent work for us. While they were here, I asked them to ballpark the cost of replacing two lavatory faucets, and it was about half of what Meutzel Plumbing charged us to do that job.

I'm a first time customer and will definitely use them again. They came the next morning after I called, on Sunday. Jordan was excellent and fixed my leaking bathtub. He was professional and friendly and great to work with.

Mark was so professional and quick I was amazed. I will definitely recommend them and use them again

First off Rick advertises himself as a 24/7 service which is not true. He will come out and inspect the problem within 24 hours yes, but he’ll charge you a deposit, set up an appointment to come repair at a later date, then never show up or call. He never showed up the day he scheduled himself to come repair!! I’ve tried contacting him for the last three days and have yet to hear from him. His phone just keeps going directly to voicemail. He did email an invoice in which the math did not make sense or add up. He put on the invoice that I still owe him a deposit when I paid it the day he was here. The pictures reflect what he left my ceiling looking like when he ripped it away to get to the pipes that needed repaired. He is just extremely unprofessional and would not recommend him to anyone. Please steer clear!!!

They always do a professional job at great rates, responsive and get the job done. Highly recommend them.

I found this business through recommendations of neighbors on Nextdoor. Scheduling is easy and quick. Their price is also quite fair. The first technician that came out did not install the faucet properly so I had to call them back. Next day, a more experienced technician Mike came to fix the issue and it worked. I think overall it is a fine experience but just depends on who they sent to your place to work.

Tom and JD were very professional and thorough. 3rd. time using Plumbing One and very pleased every time with the service people and the work the others provided in the past. Very reasonable pricing. Office staff very polite and knowledgeable.

Thank You!!

Had a pipe start leaking and water coming through my family room ceiling at 10:30 on a Saturday night. They showed up in about an hour and took care of the leak with minimal damage to the house.

Absolutely wonderful company and people! Had an emergency call on the weekend. They came right out that afternoon and cleared the line. They were kind and helpful, personable and efficient. The dispatcher who contacted me was perfect. She was clear and easy to understand, compassionate, and positive.
Everything you could ask for from an emergency situation. I'll recommend and use CPR Drain Cleaning as my go-to choice!

I asked for a quick install job for a faucet and toilet and all went well! I then discovered a leak (an older one, not due to install) after they left and they were able to come back and take care of that as well. All around a great experience!

I use custom care group for all my plumbing, drainage and construction needs for my business and home. Chuck and his crew have always done a great job at a reasonable price. Highly recommended for any repair you may need!

They came to check our gas fireplace to make sure it was ready for this cold day. They are our best in San Antonio, very thorough, checking the gas lines, making sure there are no leaks, explaining the steps to get the fireplace working. Light the fireplace for us. Great customer service. I will use them from now on. Very professional and polite.