Best Emergency Heating Replacement in Columbus OH

Great work, but absurdly expensive., terrible business practices. My credit card was charged without approval. Do not give them your credit card or you will be sorry.

Wow.. absolute crooks! They convinced my 86 year old grandma that $800.00 for one toilet remove and replace was a good price. They cannot be trusted. I am so disappointed. The toilet was about $200.00 - $300.00, so charging a little old lady $500.00 for two hours of service is RIDICULOUS.So dishonest, and untrustworthy. If you see this review, call your family and tell them to stay far away from this crooked establishment!

Glad I called Carpenter Heating. Ashton and Nick installed the Bryant furnace in 4 hours. They did a great job getting the old unit out of the attic and installing the new one. They made it look easy, I know it was harder than it looked. They did a great job of explaining throughout the process. Everything was squeaky clean when they were done. I would recommend Carpenter Heating to all.

I highly recommend this company for their friendliness, professionalism, promptness and attention to detail. I will be using them again should the need arise. Thanks A 3 Aces Plumbing

We have used D&L exclusively for the past many years whenever we have plumbing problems. They are friendly, professional and very experienced. Thank you Nick for fixing our latest issue in record time!

Haydeer was very professional he took care of the problem very quickly and I couldn’t be more happy

Does not offer free quotes.

Had PTI come thru last night. It was 2 servicers (I believe one guy was named Joe), super awesome guys. Explained the entire fix to me and were courteous and beyond friendly. Going to recommended PTI to all my friends

I would recommend this company to anyone who needs plumbing services. I called and received same day service. Blake was absolutely wonderful! He was kind, professional, and knowledgeable to say the least. He did such a great job that if I’m ever in need of plumbing services again I will contact 1-Tom Plumber and ask for Blake as my technician. This is a great company.

A friend of mine recommended Evolved and they helped us get our gas line up to code. Austin was responsive and professional. Will definitely reach out to them in the future!

Thanks for coming to my rescue in the middle of the night! this was the 5th place i called before finding someone available. I would highly recommend their services.

My technician arrived punctual, and the maintenance check of the furnace was completed; however, I asked about the inspection of a humidifier filter, and he seemed very irritated and annoyed that he had to go back to the furnace. He then, with his nonverbal communication, explained how to replace the filter in a passive-aggressive manner I didn't appreciate his attitude: I e. Inflection, tone of voice, and rolling of the eyes.

Phil was not only polite but also extremely knowledgeable. He walked me through the process step by step, and I received excellent customer service.

Service Olympians is an excellent and reliable company. They make it very easy to schedule an appointment, and the service is quick and easy. Lance did a terrific job and was very knowledgeable about our plumbing problems. I would highly recommend Service Olympians the next time you are experiencing plumbing issues.

I was taught that if you don’t have anything nice to say, don’t say anything at all. So, here are a couple of positives:
Setting an appointment was easy and I was scheduled for the next day (convenient)
The technician was on time, polite, respectful of my home and wore appropriate PPE

Now, the review:

After inspecting my air conditioning condenser unit (but having not inspected the evaporator coil, blower motor, thermostat or any portion of my furnace), the technician informed me that the cost to refill my refrigerant, with leak inhibitor, would be “over $1,000”, and that I “should put that money towards a new system instead”.

This is fair advice, albeit misleading, and could be interpreted as an effort to help drive replacements over repairs. To future customers who need HVAC service: Please be advised that refilling R-22 (“freon”) refrigerant is NOT illegal in Ohio, or in any state in the nation as of August 2022. R-22 production and import was made illegal in 2020, but the refrigerant is still widely available and completely legal to use to refill existing systems. It is *recommended* that a leak inhibitor be used in addition to the refrigerant to help prevent additional leakage.

The wholesale cost of R-22 in Ohio is between $20-50 per pound these days. That is not the customer’s price, because companies need to make a profit and the refrigerant doesn’t install itself. Customers should expect to pay between $90-$150 per pound of R-22, including labor. If you have an average sized HVAC system (call it 3.5 tons), you’ll probably pay around $600 (including retrieval fees) for an R-22 refill. That’s a fair price these days, “over $1,000” is not.

I asked the American Air salesperson with whom I had an appointment scheduled if it would really cost over $1,000 to refill my R-22, and he avoided answering the question masterfully. After making it clear that I wanted a straight answer, he eventually told me that, “with repair costs”, refilling the R-22 could be well over $1,000. See the difference there? Who asked about repair costs? Superb dancing, but not what I wanted to hear from someone that I needed to trust to give me a fair price on my HVAC system replacement.

It’s one thing to give customers advice. To be clear, refilling my 23-year-old air conditioning system with R-22 probably isn’t the best thing for me, my home, or the environment, but giving a customer misleading information on the costs and/or legality of a product or service does not instill confidence in the company providing the service. I wanted to buy an HVAC system, but I also want to be able to trust the company that I hired. American Air lost my trust and my business.

If you want to have your R-22 refilled, don’t bother calling American Air. If you want to buy an HVAC system at a fair price from a company that you can trust is being honest with you, I recommend that you don’t bother calling American Air, or at least be very careful and get multiple bids.

I’ll give the same advice to the owners of American Air that I gave to the salesperson who was assigned to my project: Previous success is not an indication of future success, and misleading customers is the best way to lose business.

Don’t worry, I won’t charge you the $99 I paid for the “advice” your technician gave me. Calling it a “diagnostic”, especially considering the fact that the technician never even stepped foot in my basement to inspect the other half of my HVAC system, is a bit of a stretch.

The technition who came to the house was curtious and professional. I got great information and discovered services I didn’t know I was entitled to. I would have him back anytime and will continue to work with Serviceexperts!