Best Drain Problem in Columbus OH

Good company always on time

Excellent outcome for a root clogged drain from downspouts to the street. We live in a wooded area. The technician Dustn explained what he was doing and left everything buttoned down when he finished, for which I'm grateful. I highly recommend him and Roto Rooter.

Ryan was amazing! Our water heater was less than 5-years old and he identified a Manufacturer defect. Rather than sell me a new water heater, he called the manufacturer, filed a warranty claim, and secured a replacement unit at no cost. Then, Ryan took out the broken unit, returned it to Lowe's, picked up the warranty replacement, returned to my home and installed it. He was fast, resourceful, professional, and able to complete everything before noon. I would highly recommend The Waterworks!

Gentleman was friendly and professional. Went straight to work and cleaned up mess afterward. Would use again.

Repaired drain line and cleaned drain,

I am very happy with the service I received. David is very professional and answered a lot of my questions.My only hesitation is with the cost of the repairs. I know everything is becoming more and more costly, but my Social Security budget is crying right now.Otherwise, I am glad to have my home repaired! And David is a Nice Guy!

Professional, friendly, knowledgeable and efficient!
Always a fair price and have used them many times.
Very happy with the service.

Amazing! They came out in the same day to help our company! Expedited completion with open communication! 10/10 recommend 5 stars!

They always do a professional job at great rates, responsive and get the job done. Highly recommend them.

I found this business through recommendations of neighbors on Nextdoor. Scheduling is easy and quick. Their price is also quite fair. The first technician that came out did not install the faucet properly so I had to call them back. Next day, a more experienced technician Mike came to fix the issue and it worked. I think overall it is a fine experience but just depends on who they sent to your place to work.

Great customer service, professional, excellent service!

Great work.

This company is great! My business has been using them for a while now. We had used other plumbing companies to fix the smell in our bathrooms and no one knew how to fix it. Montana and some of his crew came to our business, said what was wrong immediately and fixed the issue. He is so nice, and professional. Along with the rest of the staff we have used through custom care. We were very pleased with Montana. Thank you very much.

Aaron was polite, efficient, and on time. Did a great job in short order. Would use again.

Thank you to this company who always attended to our needs. Always available, punctual and professional. They are very knowledgeable and very thorough in answering all of our questions. Appreciate them as an honest and reliable company that we can count on.

Stacy was excellent! He responded to an emergency plumbing situation in the middle of the night within a half hour of me calling. He was extremely professional, pleasant and helpful. He went above and beyond to get the job done and provided additional advice and insight along the way to educate me as a homeowner.

I was extremely pleased with his helpfulness and resolution of the situation. I would definitely use him again and recommend him to others. He’s got 35 years in the game and knows his stuff!

I'm so glad I called Gary for my plumbing issue. I explained my issue and was given an upfront cost, which I really appreciated. Gary came out, took care of the problem, and shared how to prevent it in the future. I will be calling Gary for any future plumbing issues:) Thanks Gary!!

Cameron was outstanding. Highly recommend.