Best Broken Sump Pump in Columbus OH

I had a tub that was not draining. I was having a tough day because my refrigerator went out too. The staff on the phone at Plumbing and Drains Professionals were so calm and professional on the phone. They were able to get me in the next day. The technician was very professional. Being a nurse and concern about infection control, he had his mask on and he had his shoe covers on which made me feel comfortable. I will definitely recommend their service.

Chad did a wonderful job coming in and cleaning out our basement drain that had been overflowing. He explained the issue and got it taken care of promptly

Had to have sump pump replaced. Was previously installed pump by Roto Rooter, still under manufacture warranty. I was charged for a new pump (almost $400!). Was left the old pump and told I could call the manufacturer (Zoller) and I can exchange for a new one. Why should I have to do that?!!! It was YOUR company that should have done it. What would I do with another new pump?!

Main drain line in basement was clogged and leaking, Matt from Mr. Rooter replaced it along with some other plumbing that had been done wrong by a shady
contractor in the past. Fast, courteous, and knowledgeable, he did a great job at a reasonable price.

Great job

So many people wrote not to use this company and if I could give 0 stars I would. I have never seen a company care so little about doing their job. You pay them to come into your home and do nothing.

I had someone come in to fix a toilet. Second time already. It runs water continuously into the bowl after a few flushes, so we keep the valve off.

First guy goes in. Is there for just about 10 minutes. Says he fixed it and it was parts put in incorrectly. I'm cool with it, happy to have a working toilet finally. About three flushes in and the same thing happens again.

I call and then send a Drake out to fix it. I thank him for being there. Maybe 3 or so minutes in he's got the valve on, sitting on the bowl of the toilet with the lid closed looking at the back and he says nothing is wrong with the toilet so he can't fix anything. I. Was. Baffled. This man hasn't flushed the toilet once, he's just sitting on the bowl the water runs into not even looking at it, and with his expertise claims there is no issue. Okay.

I tell him there definitely is. I wouldn't call someone to fix a toilet if it's not broken. Maybe some people do? I personally am not into that. Maybe he just doesn't know. He tells me again he can't do anything to fix it. At this point I'm done. Some people only have one toilet and if this is the kind of professional they get they will never be able to use it.

People need their plumbing to work for everyday needs. It's really not something I can just not use. I told him I pay for a reason and I really just need him to do his job. He left anyway, not fixing a single thing. He was rude the whole time. He clearly didn't care about his job. I could be a better plumber than he is because at least I know to flush a toilet before saying there isn't an issue.

If you value your time and money, don't use this company. My personal experience left the impression that they only care about saying they did a job when they really didn't.

I had a 9 month old Richmond water heater stop working. The Rheem warranty service sent this company to do the repair. The company sent communication to inform me of my appointment and notifications when they were en route. My service window was 9:00-1:00 and they arrived at 9:05. Mike was extremely professional, explained what he was doing, and completed the repair in under 30 minutes. Couldn't ask for more than that.

Tim evaluated and understood my concerns and assured me I would be taken care of.He took it a step further and made sure the plumbing work was in good shape.
Thanks Tim

Great customer service. They do good work for a fair price and can usually get you scheduled quickly

Does not offer free quotes.

Awesome folks!! Knew I had horses to water and came out to my farm asap and fixed the water problem and now all is in order again!!

They came to my place twice. Once to repair my water main line outside and another to replace my outdoor drainage system. I would recommend their service to anyone!

A friend of mine recommended Evolved and they helped us get our gas line up to code. Austin was responsive and professional. Will definitely reach out to them in the future!

Excellent!! I use them for all my HVAC needs!

That's a good place the best place to get your plumbing done they do everything for you very well experienced people

One of the worst companies ever. Very unprofessional. Couldn't find the problem. Gave wrong diagnosis and didn't provide receipt