Best Toilet Repair in Columbus OH

Couldn't be happier. Ian was super knowledgeable. He looked around and diagnosed the problem, even using a camera, and didn't charge me for anything. I didn't even ask him to use the camera. Other places quoted me $250 to use their camera. He struck me as very honest and professional. He told me what needed to be done and encouraged me to look around for the best price. He recommended which companies to use and which not to. I wouldn't hesitate to use them again for any future problems.

UPDATE: I hired them a few weeks later to fix the mess made by a different plumber, and again they did an awesome job at a reasonable price. He even did extra work when I pointed out other unrelated plumbing problems. They are very knowledgeable and thorough in their work.

These gentlemen came as a referral from our cabinet installer and we could not be more satisfied with their work. Randy was very easy to communicate with over text and phone with regard to job requirements and scheduling. They did a great job for us and would not hesitate to recommend or hire again. In addition, they are just generally really nice folks who really care about doing things right.

Quick response, on time. Tom quickly found the leaks and repaired them. Very professional and friendly.

I would definitely recommend them to family and friends. I actually enjoyed having them out. It was like having an old friend over that you haven’t seen in a while. These guys were out and addressed the immediate problem. Then scheduled an appointment to fix the cause of the problem. I was very impressed by the up front honesty, clarification as to what the process was going to be and when they had completed the repair offering to show me their work before it was covered back up. I do not usually right reviews, most of the time I think it’s a waste of my time. These guys definitely deserved to be recognized for a great job!!!!

We have used Cliff Fraley for a number of plumbing issues. He has always been extremely prompt about returning my calls and has been very accommodating with our schedules. We have always found him to be personable, friendly, and very knowledgeable! He also goes into great detail explaining to us what the problem is and how he's gonna fix it. We personally wouldn't even consider having anyone else do any plumbing issues that may come about. For anyone that needs his expertise, we would not hesitate to recommend him for their plumbing needs!
SUPER PROFESSIONAL!!!

Great customer service. They do good work for a fair price and can usually get you scheduled quickly

As many others have said, Eddie is top notch. He was knowledgeable, professional, and pleasant. I had several other plumbing businesses come out to quote a slow draining drain in my egress window. I had one company quote $305 to run a snake, and another company that quoted $650 to scope/hyrdoblast my drain. I called Eddie, and explained to him my situation, and explained that I wasn't entirely sure how or where the drain ended. We talked over the phone about potential options (Very knowledgeable) and he offered to come out to see if we couldn't figure out what the problem was. He showed up on time, and got to work. He was able to use a shop-vac to remove most of the rocks and debris that had been placed in the drain by the previous owners. We found out the the drain was only a short run to the foundation drainage (obviously the other options that the other plumbers suggested would not have been needed). Eddie saved me a ton of money, and hassle from simply taking the time to fully understand what was needed before doing any work. Today I hooked up a garden hose and ran it full blast. No issues to speak of. I would easily call West Plumbing again for any tasks, and would recommend him to all of my friends and neighbors.
Thanks Eddie!

Chad Flack was our installer. Professional, polite, easy to talk to. Did an
excellent job explaining and installing our water heater, removing the old
one, couldn't be more satisfied. Thanks Chad!

The electric in our house went out on a Saturday. Everywhere we called, we couldn't schedule an appointment until Monday. PTI was the only local company who could place us with an electrician, day-of.

The electrician on call, Brian, made it to our house promptly, resolved the issue in less than 15 minutes, and asked a fair price for a weekend emergency service. We will be contacting PTI without hesitation for our future electrical needs.

Quick after hours service, courteous and got the job done. Will definitely call these guys again.

Very professional and fair communication and craftsmanship. I was in need of an emergency service at a rental. Not only was it taken care of in a Swift manner, my tenant was extremely pleased with how personable and professional the service technicians were.
I will definitely call upon Drainco LLC for my future plumbing needs.

Mike Anderson was great. Highly recommend.

I had a leak from the pipe going into my hot water tank. Called around to get a service person all told me it would be four to five days before they could come. This company told me they could be here the next day. The repair man, Mark P. , was a blessing. He analyzed the problem quickly and did the repair. He was WONDERFUL. I would recommend this company to all. They know what they are doing and CARED I was in a crisis. Thank you Best Plumbing, New Albany

Leak detection

Call this morning and got done in no time. “TOD”was was very Professional on what he does. Also consult on a few things. We’ll definitely use service again.
Thanks

Had to have these guys come out last year as well due to a cracked sewer pipe and a big silver maple in my yard that had filled the pipe with roots. They had told me then that without major repairs it would probably be a recurring problem, and they were right. Daniel came out today and did a great job, even got someone to come out and scope the line for me so I can plan for a more permanent fix.

As a homeowner, I've used this company for my sporadic plumbing needs for over 10 years but after my most recent experience I finally am writing a review. In this case, my water heater failed and was leaking. I called at 7am and in spite of them having a full schedule and even with 3 guys out for various reasons, they managed to fit me in the same day and got me a new water heater installed. I was impressed (again) and recommend them without reservation.

Due to the awful reviews, I was concerned that my warranty company had chosen this company. However, I had a great experience. They were polite, prompt, and got the job done quickly.

One of the worst companies ever. Very unprofessional. Couldn't find the problem. Gave wrong diagnosis and didn't provide receipt