Best Repair in Columbus OH

I called in the morning with two issues, they were able to come out in the afternoon on the same day and take care of both problems for me. He had everything with him he needed to repair my sink and toilet. I will call again if I have any issues in the future.

Custom Care went above and beyond. They came out to a staked property to put in the driveway for the house to be built. Chuck, the owner, was very kind and and made sure to answer all of my questions. Zach was the supervisor on site and he was also very kind and knowledgeable. The dirt work was clean and the gravel that was spread and packed looked very uniform. They were efficient and worked diligently to get the first step of the project done! Great working with Custom Care!

The technician was friendly, timely, expedient, and informative…very impressed, and very thankful!

After the freakish cold spell in December (2022), several of our pipes shattered despite us dripping the faucets. Turns out the handymen that flipped our new house didn't do things correctly or to code. Surprise surprise!

I had worked with Trevor a couple times before when we first moved into the house in March 2022. It was very glad that I had his number still in my phone because he was able to come over the next day to get everything remedied. He had to completely repipe probably about half the piping in our house. Thorough, honest, and friendly to work with. I'm hoping we're all set for a bit, but I'm glad to have him on call just in case!

He's the pro I worked with. Good work! From planning to the actual appointment, the customer experience was excellent from start to finish! I appreciate you explaining the problem with my shower not working properly and I am also grateful for explaining the various repair options. This will save your contact and most likely reuse it. I have worked with two other plumbing companies and they were not as good as this company!

Mr. Antwon’s is phenomenal! He is prompt, knowledgeable and helpful.

Had someone come out for a quote. Still waiting after two and a half weeks. Called after one week and they'd no records anyone ever came out. Still no quote by mail or phone.

I called A Better Drain two weeks ago with an urgent water/drain problem. Stacy responded quickly, fitting my emergency into his schedule, even though it was a weekend. He was very knowledgeable, explaining in simple terms both the problem and his solution. Stacy was professional and clearly knew what he was doing!

High quality work combined with a good value make me a grateful customer! I would recommend A Better Drain to anyone and will definitely call them for all my future plumbing needs!

Gary showed up on time. I explained the issue I was having. We agreed on a price and he got to work. After he finished we both agreed I needed a new toilet. He said he would go to home depot buy the toilet and I would just reimburse him for it. Here is where Gary earned 2 stars. Time to pay. Me Gary how much was the toilet? Gary $250 me OK can I have the receipt? Gary I'm writing it up me I need the home depot receipt Gary starts to get upset and states he owns the receipt because he used his credit card and that he had lost it. I state if you wanna get paid for the toilet I need to see the receipt. He finally produces an E- receipt . Cost of toilet $160 plus tax. During his rant he claimed he bought a 6 month warranty. That was also a lie. As a small business owner my self I know how valuable this reviews are..,Gary, I normally tip $50 on a bill like yours . Your greed now has you looking like a lier for everyone to see.

John was very reliable and solved the problem quickly. The young man with him was very attentive and helpful.

Amazing service! Fast and punctual as well as very personable yet professional! Thank you Adam for your help with our plumbing issues. You were outstanding and I just wanted to express my appreciation

I’ve used these guys in the past and they were great. This time however I’ve talked to a “dispatcher” twice and I’m being told to expect a call back from the owner and never received a call. You should not have to speak to the owner to get an appt scheduled.

Great people and great service

Best plumbing company in Columbus. Installed Commercial three compartments sinks and grease trap interceptor. We called many plumbing company but this one is the best one. They give us really best deal on price. This company is licensed and bonded. Audie and Grant are the best. I will definitely recommend to others.

Scheduling was easy and the most impressive thing is that I had an issue with the bill. They addressed it immediately, turning it into a great experience. Will not go anywhere else for electrical, plumbing needs.

This is the second time I have used this company. Today they were not only on time but so efficient, in and out of the unit, the swept and mopped. Will definitely use again.

Trevor Frank(?)came this morning-
On time- personable-professional- did a great job in timely fashion.
Highly recommend him to anyone
Excellent performance.

John was great in the phone, explained everything and was able to schedule a technician within an hour if my call. Jake the technician was great. Polite, nice and was in and out.

Always a great experience with these folks