Best Drain in Columbus OH

I use custom care group for all my plumbing, drainage and construction needs for my business and home. Chuck and his crew have always done a great job at a reasonable price. Highly recommended for any repair you may need!

Fast to respond, very professional, and high quality work. They came out the same day I called, then came back again the next day for a different issue. Outstanding, thank you SO much!!!

Trevor was efficient and extremely professional. He also takes the time to explain as well. Would highly recommend.

I use this company for all plumbing issues I have. They do an excellent job, their prices are reasonable, and they don't try to push you into doing work you don't need. They saved me money today by explaining that the service they thought I needed is now the service I don't need. I can absolutely recommend them.

We emailed Antwan on Monday and he was able to come Wednesday (not an emergency repair). He was on time, super professional, and did an excellent repair on the pipes beneath our kitchen sink. The price was super reasonable and less than we even expected. Would definitely recommend and we will be calling him again for future repairs!

Made an appointment and we had to meet him at our home. Left before we got to the house & we were not late..... with COVID we had forgotten about the leak & turned off the faucet for winter. Totally forgot & turned it back on causing damage to new dry wall. Called the plumber again to get him out & no retun calls. He had done repairs for the previous home owner. But failed us.

Gave WaterWorks a call for urgent/emergency service needed at our new Popeyes location in Grove City, WaterWorks came out 5 hours later and were not able to give me quote of service needed or give a clear solution. Technician had given quote of service but then quote had increased but still no results. Gave Stacy a call from A Better Drain to have him come out to service and address our plumbing/sewer problem. Stacy was able to come out less than an hour and solved our grease trap problem professionally and at an affordable price. I have trust in Stacy for quality work as he has serviced our restaurants in the past. This is the person to call for all residential and commercial needs. A Better Drain has my business for life and will continue to contact them for any further plumbing/sewer needs. Never will I contact or recommend WaterWorks to anyone.

I highly recommend discount plumbing and drains
Gary is very professional and does great work he talked to me and made sure I understood everything
He showed up in time. He does back his work.
Thanks again Gary my wife and myself have found us a plumber.

I guess they were good we really didn't need anybody they just came out and did our backflow and mailed and mailed in the sheet to the city so I would say they did a fine job they did what they were supposed to do and that's all I needed

They installed an exterior water faucet. They were on time, sent a reminder email, and finished the job in a timely fashion. Super polite and cleaned up after themselves. Would hire again.

I had a fantastic first experience with Carpenter Heating-Cooling-Plumbing-Electric (HCPE) today. I had a strange partial power outage in my small business medical office over the weekend and I needed to solve the problem before office hours started on Monday morning. I was not able to arrange service with any of the previous commercial electricians who have worked on projects for me in the past. I’d recently heard radio commercials for Carpenter (HCPE), so I called, and they responded quickly. To borrow a sports phrase, the best ability is avail-ability. When I needed help, they were there! When Alan arrived, he patiently listened as I explained the unusual pattern of the partial power outage. He then quickly identified the faulty wire in a place I never would have expected. I appreciate Alan solving the problem and getting my lights turned back on so quickly, but as a physician, I even more value the thoughtful, systematic, and decisive manner in which Alan efficiently diagnosed and treated this electrical issue for me. It gives me peace of mind to know that such a strange electrical occurrence will not happen again. Going forward, Carpenter (HCPE) will be my first call, and I’ll request Alan again too.
With gratitude,
Boris Terebuh, MD

Our first call when we need a reliable company to come and find a leak and/or help with repairs. Highly recommend.

I dropped my earring down the sink and they were there in an hour to help me get it. Great service!

I called them as my water heater had a leak and needed a quote for a new install. Gave them the needed details and they scheduled a time to install next day. Very happy with the result!

I have had the fortunate (or unfortunate, LOL) of using this company multiple times in the past year. They are quick, reasonable, and do not cost me my first born. Jobs are always done well, and they are always very courteous. Will definitely be using them again (and, most likely will!).

Attempted to change appointment and the guy got defensive. Something came up (my mom was in the hospital). I called and asked to change the appointment and the guy on the phone became very defensive and said I will have to change it to later this week. He was pretty rude about it.

I rarely post comments online. I am actually looking for a plumber to replace my water heater so I pulled out my folder of invoices from past plumbers we've used. I'm using them to jog my memory on who was good and who was not. I remember this one guy fixed my leak, but left a small mess after repairing a leak at my water meter in the basement. Reading these other posts, I was thinking that I shouldn't use these guys. Then wait! I had used them before. They fixed my leak, but I also evaluate service technicians on their professionalism and dedication to not just fixing the problem but leaving their work area as clean or cleaner than when they arrive. These guys did not so the other 1 star posts do not surprise me.

I’ve used these guys in the past and they were great. This time however I’ve talked to a “dispatcher” twice and I’m being told to expect a call back from the owner and never received a call. You should not have to speak to the owner to get an appt scheduled.

I called A 3 Aces to replace my faulty sump pump. They showed up at the house in less than 30 minutes! I had a new pump within the hour at a very reasonable price.