Best Frozen Pipes in Colorado Springs CO
Bryan is the man. Had four other companies out and they couldn't figure out what was going on with my septic. He went backwards into the house and figured out I had another septic tank that was buried under a foot of dirt. He helped me get to the main route of the problem. Thanks again appreciate ya.
315 Delaware Dr, Colorado Springs, CO 80909
My appointment was booked for the next day. This morning I was called with an update on the status of the plumbing technicians and then they arrived exactly when I was told they would. They worked swiftly and completed my job with ease. I will be calling this company again for any future plumbing needs.
Colorado Springs, CO
We had Chris and Aaron come today to fix a leak for us and they were outstanding! Completely professional and friendly! Chris also has installed a garbage disposal for us a few months ago and he was amazing on that visit as well! Thank you so much!
2042 Aerotech Dr, Colorado Springs, CO 80916
Josh came and fixed my kitchen sink within four hours of my call! And I live in Woodland Park. He was very professional, informative, and kind. The price seemed very reasonable, especially since he had to drive here from Colorado Springs. Thank you, Josh!
2708 Wheeler Ave #120, Colorado Springs, CO 80904
Dathan was exceptional! Friendly and very professional. He did follow up drain testing to ensure that the snake had cleared out the tree roots. Very neat, clean and conscientious. I highly recommend.
1508 Dustry Dr, Colorado Springs, CO 80905
We originally hired WireNut for their comprehensive service package on a new construction home in Colorado Springs. The initial Electrical and Plumbing inspections and service went well. We had the occasional re-schedule because the techs got called away on an emergency, inconvenient, but no big deal for us. We'd want the same in an emergency ourselves.The first HVAC tech pointed out an issue with our inducer motor, but that the issue was minor and to keep an eye on it. Our HVAC system was under WireNut's care at this time and the builder's warranty on the HVAC was still in effect. It would be for another 9 months.Next year when a different HVAC tech from WireNut returned for our annual inspection the inducer motor was in need of replacement...3 months after the warranty expired. The system is 2 years old at this point. Had the first technician alerted us to the seriousness of the issue we could have had it replaced under warranty rather than out-of-pocket. The second technician indicated that the inducer motor had been installed incorrectly by the builder's HVAC contractor and would have needed replacing no matter what - even a year ago upon inital inspection. Now we required $1,700 out-of-pocket to make that happen. To be clear - the second HVAC tech who came out was very kind, professional, and patient, but our issue should have been solved early and cheaply with the proper recommendation at the proper time. I imagine WireNut would still have made the same amount of money on that work at that time.Once ordered - the inducer motor part then did not come in on time (perhaps the fault of the parts warehouse and supply chain, etc..) We didn't find out about that until the morning of the service appointment. Now frustrated, I explain the situation to the service manager who - while very apologetic and sympathetic - didn't offer any remedy other than to get things done ASAP. I can also say this service manager is the only person I've spoken to on the phone at the WireNut main line who sounds genuine.Our servce tech also had a part cleaning scheduled with us for that day so went ahead with that work and it went well. The inducer motor was to be in a few days later. A few days later - then two more pass - no call - no update.I then call in for an update: The part had just come in!We pay 50% and schedule the service. The same technician as before performs the work quickly and cleanly. There's an issue with the payment app on the tablet, so the service manager will call me back to settle up.Nearly a week passes before I hear from anyone. They call to collect the other 50% with no questions, concerns, or apologies.All of the WireNut field technicians I've met have been very friendly, helpful, informative, and professional. We were unfortunate where a critical bit of information was not given when it could have been.The administration and phone service quality seems lacking. Things go delayed or incomplete and you don't get what you might expect for supportive follow up. Even if you have a team of rockstars out in the field doing the service work - if the shop is in disarray - you're not going to get quality results.We cancelled our service contract with WireNut and will be seeking other local business who can fulfill these needs for us. We had even begun planning and quoting for the next few upgrades to have them do, but the trust is broken. It's a shame because it seems like you have a good thing going it just really didn't work out for us.
6395 E Platte Ave, Colorado Springs, CO 80915
I emailed Jolly Plumbing yesterday, and they replied right away and offered service that day. My issue could wait. They called first thing this morning. It’s now fixed. What I thought was going to be a huge job, winded up being surprisingly simple. Richard was awesome! Cost was more than reasonable. Fast, professional, friendly, I would highly recommend this company and will be using them again.
905 Yuma St, Colorado Springs, CO 80909
Pat the Plumber was respectful and professional. He called because he was able to arrive early. He informed me about things I did not know about my hookup. A great experience.
Colorado Springs, CO
Great Business to work with. Donnie and Sierra worked on both of our tub drains with minimal space to work with due to little crawl space area. I had made several calls to see who worked on modular homes and Dan's was recommended to us. They were timely, professional and didn't deny the difficult work we needed done. They did their job and did it well! They both were also personable and enjoyed having them repair our home. The office staff (Shelby) was also a pleasure to work with. Thank You!!
216 S Chestnut St, Colorado Springs, CO 80905
Magnificent service I used another recognized company they couldn't find the leak they charged a lot I decided to get a second opinion in less than 25 minutes they found the leak and they repaired it Josh and his team I highly recommend
4615 Town Center Dr # 100, Colorado Springs, CO 80916
Russ came out and identified where the leak was, showed me where the shut off is and did the repair right in front of me. Amazing fast prompt service and affordable. Worth every dollar of his time.
Colorado Springs, CO
Nathan was amazing. His team was very communicative and came at a time that worked for me. They were able to diagnose bigger problems with our set up but also able to help us fix what was needed right away. Will definitely be using them in the future
712 Clark Pl Suite #150, Colorado Springs, CO 80915