Colorado Springs Drain & Plumbing Services

Clyde may be one of the few if not only plumber on staff. Scheduled an appointment for late enough in the day where he knew he wouldn't be able to fix anything, no matter how minor. Frustrating but understandable. Kept quoting a price for a valve replacement that was above the number in a printed catalogue of services. Agreed to drop the price after I asked. He offered to show up first thing in the morning at 10:00 the next day. By noon I was calling other plumbers. When he did show, he was completely unbothered by being two hours late with no call. I'm sure he's competent and he was very respectful when he spoke but I have no desire to do business with this company again. Unnecessary difficulty added to an already stressful situation.

Update: another plumber identified the problem and it turned out to be much simpler than what Clyde was pushing. Got the job done for a quarter of the cost and the new plumber showed up lightning fast.

Response: The owner's recount of events is inaccurate. Surely Clyde doesn't appreciate how he comes across or maybe even embellished the events. I can't imagine saying three b
People rebuilt it when. I only owned it for a week and have no idea how old it is. It is customary for technicians to give a window of time for arrival. Clyde did not. He said he would get everything he needed and be there at 10:00 sharp. I reiterated that because I has something to do the next day. He may have reported arriving at 11:15 but when he arrived and was ready to bring in supplies to start work, it was just after 12:20. I can wait an hour, there was no issue of that was the case. I called well before 5 to schedule the initial evaluation expecting a next day appointment after I sent pictures and explained what was wrong. Clyde's idea was to show up after 5 and fix it on site...he could not. The veteran talk came up in conversation, I don't panhandle. I asked for any discount at all because the rebuild was suggested to me. The number he mentioned was higher than what we were both looking at in the catalogue. Simple fix is to update the catalogue. My complaints have nothing to do with Clyde's expertise. I just don't think he was punctual or possessed occupational candor. He didn't even consider the fix could be anything but a full rebuild. I'm here a year later and the other plumber's repairs still work phenomenal.

Exceptional work. Our plumber was knowledgeable, courteous and friendly. A real pro!

im having problem with my previous guy. they did not connect properly the toilet pump that cause leak again, and cause accident. i accidentally flip on the floor>
i appreciate this people making sure that it wont happen again to me. very good people.

Called after being told by 3 other firms they couldn't repair a leak in my kitchen sink drain for weeks. Clyde was here in 1 1/2 hours. Diagnosed issue and went to 3 suppliers for converter part. Returned and had it fixed in half hour. Described everything as he worked, and suggested some improvements. Threw in a new p-trap. Cleaned up the area spotless. Thanks, Clyde!

Clyde has done a lot of work at our house. He is a great plumber and very fair in his prices. The work is top quality and we are happy to have found someone we can trust!

Fast and friendly! Thanks Clyde!

This was the best plumber I have every had. In fact I called him for 2 other jobs I needed done at my house. Would definitely call him again and recommend him to everyone I know looking for a plumber.

Late and a bit pricey but competent. Was given a window by their secretary of 10 and 11am. She weirdly promised me three times during the short phone call that we would receive a call 15minutes before arrival of the plumber and made very sure she had the right number. We were looking for a new plumber around 1230 when the plumber showed up unannounced. Would have been fine with no phone call had he been in the window and I wasn't promised a call 3 times without prompting.

Work was good and Clyde was polite and professional replacing our faucet. Price was on the high end for the area but I suppose I'm willing to pay for competent work. Would use again but I hope they are on time next time or give a wider window to allow them to keep their secretary's promise.

We have used them for the past 2 years ever since moving to Colorado Springs. We have had our backflow replaced, kitchen sink unclogged, regulators installed, our water heater connections up to code, an insurance estimate done and a repair on our bathroom plumbing. Clyde, who works for them is an outstanding plumber and he has years of experience. I recommend this company to anyone for maintenance or repair.