Best House Plumbing in Cleveland OH

Was very professional

This company was fantastic. They came out for an estimate and offered to fix the issue the same day. They are very reasonably priced, and great customer service!

Awesome experience from beginning to end. Our plumber, Edward, was amazing. In addition to being thorough and upfront, upon doing the work he discovered additional pipe damage and he did those repairs without charging us extra! He earned our repeat business, without a doubt.

Be careful of bait and switch tactics! Jason came out in April to give us an estimate on a two-stage project. Conversations with the main office and first stage went smooth. When they came back for the second stage, all of the sudden the project turned into this is big money. It took multiple calls to the office to resolve the situation. Very unprofessional.

Andrew was very professional and friendly. He and his co workers were able to effectively solve the issue of our plumbing backing up. A snake had to be run to the outside. They did their job very efficiently and made sure that we were happy with the service. I would highly recommend Andrew and the Plumbing Source to others.

This was a terrible experience and I do not recommend this company. Two technicians came to evaluate and reinstall a leaking toilet, and determined the need to replace the original flange from 1937 with a repair flange. Within an hour, I saw that the toilet was still leaking out of the room into the basement. I called and requested these techs to come back, but instead I got a young tech who told me he is only 3-4 years into the business, but started recommending jackhammering through my floor to do massive work on the flange and pipes. I had a different company come out, and that plumber not only found issues with how NorthEast's work was done, but also did real troubleshooting. He found that the problem was with a hairline fracture in the toilet itself. This has ended up costing me well over $1,000 for plumbing services on a toilet, and NorthEast was going to jackhammer through my floor - all because the young tech and the owner looked at pictures.
This company needs to ensure that senior techs are checking the work of younger techs. Work should have a warranty. And DO NOT recommend major construction projects until you have done the due diligence and completed all troubleshooting first. I will never work with this company again, and urge anyone who does to get other quotes/estimates before moving forward. You never know if they know what they are doing, or just looked at a picture and jumped to the big-ticket repair.

Very punctual, professional, informative and efficient service today by Ben! Answered all of my questions and left the bathroom tidy. I will definitely be calling on Ben again for my future plumbing needs. So glad I called Neptune Plumbing!

Sharon was exceptionally helpful in both scheduling my appointment, calling to confirm and then getting me an even earlier appointment. She is a delight to work with.

I have had Alex do a few things for me and have always been happy. Pricing is very reasonable. The best part is he is always fast and respectful of your home. Thank you

The technician was very professional, service oriented, and detailed. Janil is extremely talented and I would recommend Rooter Works to anyone with a plumbing issue. Thank you!

The entire process was very friendly and well informed. I spoke with Jerry and Kathy over the phone , they were both very friendly and helpful. The installation of our water tank was in a timely fashion and the gentleman ,Cody, who installed it was extremely knowledgeable and polite throughout the entire process, he explained everything to detail and cleaned after the job was finished. I was very pleased with the service all the way through!

John is a great guy, good prices and is on time and very professional and gets the job done right on the first time and I will definitely call Drain Be Clean for any future plumbing issues.

Awesome service... will most definitely put them in my phone contacts

Daniel did a great job for us replacing the main shut off valve and fixing issues with our hot water tank. We highly recommend him. He walked us through the process and accommodated our schedule to ensure we’d have our water turned off for a minimal amount of time. He was professional, polite and shared his expertise, so we could make an informed decision to add an expansion tank. His finished work looks amazing.

great experience!! Would recommend for future jobs. Very friendly and Fast!!!