Best Drain Repair in Cincinnati OH

This company has done every kind of utility work possible on my 180 year old home. They are far superior with quality and knowledge than your basic contractor. Most of all they are honest!

Jeff answered the phone. I described my issue. Jeff was fully aware of what was involved. He explained it was a big ordeal and told me he was too booked to handle it.

I got the drift. Jeff didnt want to mess with it.

So i asked if he knew of anyone else that would take it on. No. You'll just have to keep calling around.

Thanks Jeff.

The technician, Sean, was prompt, professional, informative and intelligent. I actually enjoyed speaking with him. He never once said um, and uh or you know; he's a very articulate young man. He answered any and all of my questions. THANK YOU for employing and retaining such a quality individual!

Best experience that I have ever had in Cincinnati.
These guys do mostly commercial work, but they helped me out with a residential job.

Nancy scheduled me in less than a week.
The two great plumbers who arrived at my house listened very carefully and got to work in less than five minutes - they did not mess around at all, they were extremely professional, and finished sweating some copper pipe and replacing a filter assembly in less than 20 minutes. Perfect solder, perfect clean up - everything was well done. These guys are true professionals with no excuses.

I can’t say enough about how great these guys were.

Somebody was complaining about waiting for them to schedule them —- they are well worth the wait.

Does great work

Cullen was exceptional to work with, explained the issue thoroughly and performed the job well. Highly recommend!

Bill Williams did a fantastic job both times he has worked on our house. He replaced a water heater on one occasion, and our kitchen sink the second time. The work was done right the first time, and everything was very clean. I can't recommend B&B enough!

Very pleasant friendly and professional

Kevin and Mike did a great job on my water heater install, wouldn't hesitate to use them again.

The staff's honesty in conveying pricing information and their thorough explanations were truly impressive. The job was successfully completed to my satisfaction.

What attracted me to Thomas & Galbraith was their TV commercial. They stated that they help the community. I had a good feeling about them so I reached out. Chris came out & measured everything, quoted a price, & offered 3 options for financing. Long story short; we were approved with the last & final option for financing! We were never approved for the past 3 yrs by anyone; any other Heating & Air Co. Chris is an awesome & knowledgeable person. He worked with us on so many levels. He went above & beyond! We are truly Blessed to have met him. Once approved, our system was installed within 3 days. Our Installers, Scott & Logan, were very courteous, personable, & informative. This was such an amazing experience that I would recommend Thomas & Galbraith to everyone. I owe them a debt of Gratitude! Thank you Thomas & Galbraith!

All was done in a professional manner.

**Extremely Overpriced**

Our technician was high quality, but the cost was extremely overpriced for the job done. Cost being the deciding factor for myself (and majority of people), I would recommended you shop around and you could find a better price pretty quickly.

Drain lines added for kitchen reno and new laundry room. Quality work. If I ever need a plumber again, I'll be calling RT.

Contacted via Angi for repair/replace of water heater. Spoke with Eric Warner 3 times prior to him responding to my home for an estimate. At no point during those conversations did he mention a $129.00 Trip charge. No other contractor requested a charge for an estimate. If you contact or are contacted by American Rooter, be sure to enquire about a fee for an estimate. I will also be filing a complaint with the BBB and Angi.