Jessica Jackson
6 months ago
I live right around the corner from AHP and have used them for clogged drains a few times, but now I needed them for a big boy job. I noticed my water heater was driping so I called on a Wednesday to get a ballpark estimate on what it would cost to replace. I had no idea, I just wanted to know if I was looking at a bill that would be hundreds or thousands. The person I spoke to instructed me to email with my request and send pictures. I took several pictures of the heater, the flue, and the info on the heater with the make and model and size of the tank. I received a response email telling me to call in for an estimate. Friday comes and the heater completely fails, water was flooding the basement. I called and was told to turn the water off. We then scheduled to have someone over first thing Monday to fix it, the time frame was between 8-11. Went the weekend without the water. Monday at 12:00 I called because the guy never showed. Was told I was scheduled for 4:00pm! They finally did send someone out and he just looked and said they would send an email the next day with an estimate. I had enough. I called Holtmeier plumbing and someone was out within the hour. He looked at it and gave me an estimate and within 2 hours that day I had a new water heater installed. Holtmeier charged $2100, I never did receive that email estimate from Anderson Hills Plumbing.
Update: Finally heard back and was quoted $3400. They told me that they would need to drill into the foundation and completely redo the chimney and exhaust flue, because my 40gal water heater was oversized.