Best Drain Repair in Cincinnati OH

Steer away!!! Their technician did not see a tennis ball stuck in my downspout drain and claimed that downspout drain was broke and smashed down. I took this pic with my phone. I called to get my hard-earned money back. They wouldn't refund! The guy on the phone was not apologetic at all and claimed they had done everything right.

I would not recommend Anderson Hills Plumbing. Nice people but there are not thorough. They used a toilet auger to try and fix a sewer line clog. So our clog was only temporarily fix. Second they charge my wife and I and extra 30 minutes for travel time.Which was never stated clearly in the phone. So after paying a good amount of money we are back to square one with our sewer line clogged.

I had already found the leak in my basement ceiling and had already cut a hole out in my ceiling and when they got there they confirmed of what I had said the leak was . The problem here is that they said they need to make the hole I already cut out bigger which would of been fine but they wanted to charge me $350 to make a hole already there bigger . That's robbery ! Told them to leave and still had to pay $89 for absolutely nothing already had the problem found all they had to do was change 1 90° elbow.

Unprofessional!! Extremely Rude! I Will Never Use Them Again and suggest you do the same !!!! Approximately 2 years ago I started using G&K plumbing in a rental property that I was having plumbing issues with. The first experience I was treated nicely and billed fairly. Since then, their attitude and billing treatment has changed immensely. I have had other issues arise with this property and have called on G&K multiple times (my mistake). G&K (the actual plumber) may eventually get the job done but the office staff (the family )-this is a family owned business, is the most rude, unprofessional group of individuals I have ever come across. They have scheduled appointments and have no showed, no phone call, no apologies, to either my tenants or myself who took the entire day off work to meet with them. Then they rescheduled days down the road, after we had already been waiting days for them to come. I have always paid G&K promptly, even though (in some cases) I have had question regarding their billing and repair details. When I query them, they are uncooperative and have treated me like dirt! Insulting me for asking questions and telling me they will answer the questions when the bill is paid. They are reluctant to answer anything! My last inquiry turned into a screaming match, with them accusing me of not paying a bill for over 3 months when in fact the bill was 3 weeks old and the only reason I hadn't paid it was because they hadn't returned my 4 previous phone calls (that they said they would return) regarding the details of the repair.

If that's not enough to warn you away from this company, one time the plumber cut the wrong pipe (water everywhere), created an enormous mess (that I needed to clean up), damaged ceilings tiles due to the spraying water and then charged me to fix the pipe they wrongfully cut (which they eventually had to re-repair because it wasn't repaired properly the first time). Take your chances with G&K,.... My opinion, take your chances on another plumbing company!!!

Does great work

Damon was really nice and professional!

Only doing 3 since I was just looking for a plumber and looking for information.

A little disappointed with this company. I was quoted a price of $150-180 for replacing a valve and dishwasher hose under my kitchen sink. Once the technician got there the price went up to $220 because of the valve replacement which was supposed to be included in the original quote. Once the tech looked at the pipes we didn't need the valve afterall but still was charged the original $150 that was supposed to include the valve replacement. The technician was literally in my house for 10-15 minutes max. I understand service calls, parts and labor but $150 charge was ridiculous in my opinion for what was done. Needless to say I will not be using this company again which is disappointing because I was really hoping to find a reliable trustworthy plumber for future jobs in my house.

Truly appreciated Cody’s professionalism he explained all work to be done. He also gave recommendations for possible future improvements. Very pleased with my experience with Best Plumming will definitely recommend this business to anyone.

I was positively impressed by the staff's openness regarding pricing and their thorough explanations. Their commitment to completing the job to my satisfaction was evident.

Charlie Sauer was amazing. Very professional, courteous and took the time to explain the repair. Very reasonable and I highly recommended them and their regular maintenance program. Thank you!

These guys were great!. Some guy named Ed came over to have a look at a drain problem we had in our new house. This was about a year ago. Our house was 3 months old at the time, so It was under warranty. He figured it out in 10 minutes and fixed it on the spot. He didn't even care that I was looking over his shoulder. I would have offered him a beer if he wasn't on the clock. Good guy.

The guy was very professional and honest.

Drain lines added for kitchen reno and new laundry room. Quality work. If I ever need a plumber again, I'll be calling RT.

Contacted via Angi for repair/replace of water heater. Spoke with Eric Warner 3 times prior to him responding to my home for an estimate. At no point during those conversations did he mention a $129.00 Trip charge. No other contractor requested a charge for an estimate. If you contact or are contacted by American Rooter, be sure to enquire about a fee for an estimate. I will also be filing a complaint with the BBB and Angi.