Best Sewer Backup Services in Chicago IL

Called for pricing, very friendly on the phone, actually treat you like a valued customer. Set up a free estimate. Tech showed up pretty much within described window. Tech was informative and polite, again I could tell this company actually cares about their customers. Tech was adamant about getting the job done right. Prices were a little steep, but the tech's confidence helped me make the call to let them do the work. Tech was knowledgeable and got the job done professionally and quickly. Again, job was $$$$ but for the peace of mind, was worth it. Would have been 5 stars with a cheaper bill.

Jan and his co worker were fantastic. Professional, knowledgeable, and efficient.
We will be using Vanguard for all future projects or problems.

Had terrible water pressure. Jake diagnosed the issue with my shower hose and provided a reasonable quote. Highly recommend.

This was my first experience with First Chicago Plumbing. The whole process went great. They were responsive and pleasant to talk with from the start. Quickly understood my issue and got me scheduled. The guys came to do the repair the following day. They were very nice and professional. Did an awesome job and would recommend them to anyone. Thank you!

I would for sure go with Go-Rooter if I ever have an issue again. Juan was super nice, friendly, and very helpful and knowledgeable. He explained what my issue was in a detailed manner and answered all my questions. He even went back to get another part to make sure that the problem wouldn't persist. There was an additional issue the next day and he came back out immediately for a fair price and addressed the problem.

I called Right Away plumbing to help solve my water hammer issue.

Day 1- Plumber Jorge shows up, drains water system, still have issue. He assures me that his colleague Tony, a master plumber will come the next day to help solve the issue. If he can't do it no one can.
I pay the pre-agreed price of $250 for the hour of work draining my system.

Day 2- Tony is convinced my issue is from air in the lines. Drainage #2 does not help. Tony tells me that removing the air chambers may help. Reading through many plumber forums, I never saw anything about air chambers causing water hammer. In fact, the reason they are installed is to prevent water hammer.... Interesting. But what do I know right? This is the master plumber we are talking about here.

Day 3- Jorge quotes me $388 to remove 4 air chambers. He removes them in 45 mins (and only removes half of 1 of them because it is hard to reach... Charge top dollar and only do half the job... what a joke). While the water is shut off and he is removing the air chambers, I tell him I want a shut off valve installed in between the shower and the sink to see if that helps isolate the issue. They scoff at the idea but I insist. This took another 45 mins. In fact, when they were installing the shut off, they almost put it in the wrong spot! I had to stop them as they were putting it in and tell them it was wrong!

They turn the water back on. Removing the air chambers did nothing. However, once they turn the shut off valve that I suggested, no more water hammer!

Jorge writes up the work order and charges me $650 for 1.5 hours of work. I am frustrated because removing the air chambers for $388 was already insane (but I was willing to pay for an EXPERT'S opinion). They add $250 for the new shut off valve install. I was NOT told that adding the valve would be an additional $250 charge. They should have told me before putting it in. Tony agrees to give me a $45 discount. I tell him that is not enough. He turns to Jorge and says, ok, pull out the new valve, we are leaving. Things were tense. I was frustrated with the price, and Tony was frustrated with me. Tony pulls out his licensed plumber card and puts it in my face to intimidate me. Very unprofessional. He says 2 plumbers for all this time, we are losing money! Well, removing air chambers and putting in a shut off doesn't require 2 plumbers. And neither of you figured out the cause of my issue, I did. I remain calm and collected the entire time, even though I am deeply frustrated.

I pay over $850 for them to drain my system, remove 4 air chambers, and add a shut off valve. And on top of being overcharged, I was bullied by Tony.

If it took their expertise to diagnose the problem, then I wouldn't have had an issue with the price because I wanted the water hammer gone. They are more knowledgeable than me with plumbing, I humbly respect that. But, it is painful to pay so much money knowing that in the end it was my suggestion that isolated the issue (while getting bullied).
Now, I am out $850 and I still have water hammer. At least I know now that my shower is the issue.

UPDATE: I search online forums and read that faulty cartridges can cause this issue. I replace the shower cartridge myself, and problem FIXED. You would think a master plumber would know this. Based on my reading it doesn't seem to be that uncommon of an issue. Now I'm left wondering if they purposely ripped me off, or just aren't very good at their jobs. What a shame. Be careful who you hire! It's sad that they have such good YELP reviews, they certainly don't deserve them.

I hope this review is helpful to others

-Peter Monteagudo, MD, MBA

I was in need of a plumber so I searched
for one on web and a couple places
pop up and i happen 2 pick chicago
plumber expert and let me tell you I made
the best choice on calling them. I talked to a very nice lady and she explained everything 2 me and told me she will
sent out Mike the same day they gave me
a time he will be at my house and he was
on time very respectful very nice very
helpful he pumped my catch basin and
the price was affordable. Then I had a
flood so i called Mike again and he came again and he came
with another man name Mario also respectful very nice and helpful them 2 2gether they get and do there job very well they walked around the property did camera viewing
and told me why i got flooded in the first
place them 2 men are the best they fixed
my flooding problem for the time being til the city fix their problem first then after that I will be calling Mike again cuz they are the best and i
will recommend this company 2 any1 that needs a
plumber thank u so much Mike and Mario

I have used Loves Plumbing and Sewer twice now. Both times I contacted John outside of normal business hours and he answered and spoke with me immediately, and scheduled a visit the next day. Last summer I needed my kitchen sink replaced on short notice and he did it right away for a very reasonable price. The sink has worked perfectly ever since.

More recently, I had begun having water back up around the drain outside our basement door during the heavy Chicago rains that have been slamming our area in May/June 2020. He and a member of his crew showed up (both properly masked due to the ongoing pandemic) and quickly scoped my sewer line and cleaned out the drain leading to my catch basin in no time. He is clearly knowledgeable and wastes no time in assessing and correcting the issue. These were (by far) the smoothest and quickest service visits I've ever had. And his rates were more than fair.

I cannot recommend them highly enough. I feel lucky to have finally found the rare plumber who I can trust to get here quickly and fix something right without charging me an arm and a leg.

CJ Plumbing has done many projects for out family through out many years. They have always been professional, honest, reliable, and most importantly very reasonably priced. It was a pleasure to work with the whole team at CJ plumbing. Would recommend to anyone!!

Very knowledgeable & outstanding expertise! Will definitely use again for further plumbing issues! Great team, thanks again guys!

I worked with Sam to replace a flame sensor on our water heater. We recently re-did our floors and he was able to assess the issue over the phone given his knowledge from previous work. The part was quickly ordered and installed on time without any hiccups. Would highly recommend Chicago Water Heater and Pump Specialist.

Gabe was very helpful and fast. Very polite and professional

Matt and Felix came out and were professional and diagnosed the problem and got it fixed right away. I appreciate you both and will absolutely recommend and use them in ten future!

We had need for some exterior repair work which John handled quickly and efficiently. Would recommend this firm!

This company does not even deserve 1 star. Worst plumbing company. Do yourself a favor and look for other companies out there.

Their team of friendly and professional staff ensured that my experience was positive and hassle-free. They went above and beyond to ensure that my concerns were addressed and that I was completely satisfied with the service they provided.

Sutherland is always proficient & knowledgeable. It’s a relief to have a professional plumbing company I can trust. Whatever issues I’ve had was always resolved & they are fair.

Very professional, knew exactly what they were doing. Cleaned up afterwards and left area almost like they were never here.