Best Residential Sewer in Chicago IL

We had Dex and his partner come out for an estimate and they were clearly very uncomfortable with our dog, which I completely understand because he’s a pretty big dog. I just wish they had let us know before they came inside so we could have prepared better and had him either moved to a different room or taken him out of the house. We ultimately did not proceed with the job after getting the estimate and went with a different company.

The plumbers Pete and his apprentice Noah were knowledgeable (educated me about the toilet I purchased), helpful (hauled away materials), and eager to do the job right. I was very impressed and relieved to have them sent out in a short turn, high stress situation. Excellent service from true professionals. Much appreciated!

Yuri was very professional and did a beautiful job replacing our basement sewage pump and reinstalling a toilet.

I bought an older home in 2020 and have had to do a good amount of plumbing work - since the first job, I've used nobody but Vanguard and I will continue to do so in the future. They have been great at handling all scales of matters - from clearing a kitchen sink drain to replacing a basement's worth of corroded pipes and valves - with promptness, precision, and professionalism. They have routinely identified followup matters that I will want to look into when fixing something else. Both unit water heaters, all the main pipes, and several small fixtures were their work and I have had no problems at all since they completed everything.

I had issues with my faucet and they sent over Joel and Luis who did an absolutely amazing job! They were very respectful of the house and super good with cleaning up any mess that was left behind. I will definitely continue to call this company for any of my problems.

I can't speak highly enough of the service Jesus and his team provided. We are first time homeowners and chose because of the great reviews---they're all accurate! He was so quick to respond, is really patient and understanding (i.e. answers a billion of our questions :-), gave a fair price for a large project, and completed quickly. We no longer have a big issue but they are now are go-to plumbers for anything/everything!

Very impressive great work!

I scheduled a repair for a shower head. Since weekends were an additional charge, I took an off day from work and scheduled it for first thing in the morning. When the appointment time came, no call and no show. Very unprofessional and a waste of time. Save yourself the trouble and look elsewhere.

We tried to sublease a commercial office space, but the bathroom was in a mess and had been that
way for months. I was impressed that 24 HR Emergency Plumber Chicago INC showed up ready to
do the job. Great work.

Parked his work truck in an illegal parking zone and almost caused an accident in front of me. When I told him to move the truck, guy starts walking to my car acting tough like he’s going to fight me. Loser. Take your business somewhere else, if they don’t respect your neighbors they don’t respect your money.

Edwin was quick, kind, and knowledgeable. Super fast, super responsive after a lot of flooding in the area, and our shower works!

Great people working there from the lady in the office down to the guy doing the service very responsive and flexible to make any job happen.

Best family owned business in the city. Fantastic highly trusted and exemplary plumbing work. AAA+++

Plumbing contractor was punctual and professional. Pricing was straight forward, no hidden fees. I would recommend to family & friends.

Here's my personal opinion and why i think you should consider any other plumbing company besides APEX - Poor care for customer service. They're disrespectful, awful communication, and lie and make false promises of solving the problem.

I hired them to address my low water pressure in my multi-unit building. At the time of estimating the job, I was extra clear that pressure is my underlying problem and gave them as much information as I could. They said they could do the job and solve my problem because it seems like my rising pipes were really old galvanized piping. 2 days later they started and collected half the payment over the phone through credit card. I did not allow them to keep it on file and said I would pay again at the end of the job.

They started and finished 3 days later but I still had little to no water pressure and after getting frustrated that they couldn't solve the problem, one of the plumbers blew up on me and said the contract was complete because all it said was the risers needed to be changed and his job was done and they'd put a LIEN on my house if not paid. Issue was still not resolved and I was out of pocket $10k I find out they charged my credit card and illegally stored my info when I asked not to.

The owner/boss comes the next day and says he'll try to find a solution and all he did was simply walk to the main city pipe and say this is another $30k job because you need to change the main pipe but he'll keep looking for an answer. 2 weeks go by and he never called, and when i called him he accused me of being impatient and rude. When i asked what he came up with in 2 weeks, he said honestly hadn't given it much thought. This whole time my walls are still torn out and I have families living here. They also never provided me the copy to the contract until my last conversation with the owner.

I can understand if it was 1 employee, but the owner himself provided this type of service - which says a lot about the company. Save yourself the trouble, pay a little more and go with any other plumbing company.

The service representative arrived on time, were very friendly, performed the job quickly and efficiently and left my bathroom clean. Also, I was amazed that I was given a 30 day warranty on their work.

Rescue Plumbing fixed a problem for me that two other plumbers told me I would just have to live with....my garbage disposal was leaking into my dishwasher. Pete and Noah were quick and professional. Pete explained all of my options and did an outstanding job. I couldn't be happier with their work. Great experience!

Lou, at JBlanton was very professional, kind, and knowledgeable. I think he figured out the source of our water issue on our bathroom wall (time will actually need to tell on this one because of the issue) and was a delight to have on the job.

The absolute best. Rae will take care of you.

They very profesionals. They helped me up few times reasonable prices, exellent job, excelent service.
Well recommended!