Best Backup System in Chicago IL

Had used them in the past for water in the basement after a severe rain storm. Unfortunately it happened again. Still had great service. Dan, ID #4709, was the tech this time. He did a great job, showed patience with my questions and explanations of what happened. In no time, the water swooshed out and everything was good. I've added a yearly notification to get yearly maintenance for next year. I will definitely ask for Dan again.

DO NOT CONTRACT VANGUARD PLUMBING FOR LEAK INSPECTIONS

Our condo association contracted Vanguard Plumbing for inspecting a leak in our condo building a few weeks back. They charge close to $2000 for a leak inspection visit (10 times higher than average leak inspection) and came to the conclusion that our unit is solely responsible for the leak with no visual evidence. No photo or video evidence identifying the leak is indeed from our unit. The inspection report is merely one sentence. Based on Vanguard's inspection, we ripped our bathroom open to expose the pipes that Vanguard has deemed to be the origin of the leak and asked them to come back on site to find the actual leak. Their response is they are actually not sure where the leak is because they cannot see through walls. And they will not follow through with previous inspection result and actually find the leak. So what are we paying close to $2000 for? A guess? At this point Vanguard is liable for their inspection result and need to follow through with evidence of actually finding and fixing the leak. If you don't want to pay $2000 for inspecting a leak and not actually finding the problem, DO NOT USE VANGUARD.

I know their business have a lot of good reviews from various plumbing work. I'm providing this perspective on their inspection service.

I called Rocket Plumbing today because my shower was leaking into my downstairs neighbor's apartment. They were able to come out within a couple of hours, assess, and fix the problem quickly. They didn't even need to go into my neighbor's apartment. It was simply a rubber seal that had rotted. I had previously called a different plumber who came out didn't even look at my shower, and just said let us know when your neighbor is home we will need to cut into their dry wall. So glad I followed my gut and called Rocket Plumbing, and didn't go through all of that! Nick who was our technician did a fabulous job!

Garbage disposal died and First Chicago Plumbing came out and took care of it quickly. The best part was that the plumber took the time to educate me on how my kitchen plumbing works. I learned a lot and feel like I now have an understanding of how it all works.

I hired Alex and his completely reliable and experienced Go-Rooter team months ago, to repair major spillovers from drain cycles of our basement clothes washer. Our DePaul area home was built around 1890, and Alex and his team needed to explore and excavate defects in its original underground works. Their underground rebuilding for my wife and me included damaged-pipes repairs, hydro jet use that disposed of large amounts of sand, bricks and other debris, rebuilding of the catch basin that extended from the laundry area to the home's outside and replacement of collapsed pipe lines, bricks and various surrounding support. We are very satisfied with the team's efforts and results, and we have continued to enlist Alex with subsequent projects. Bill N.

Joshef was very organised arriving and undertaking the job in hand. He also gave advice on other plumbing issues whilst completing the job of which I was thankful for. I would recommend his company to others in safe knowledge his work is excellent

Fettes Love & Sieben falsified information in a report they created on 5/21/2012.
If you are looking for a company to falsify plumbing documents/reports give them a call.

They also billed us for work performed on 5/23/2012 (two hours of work 251 dollars) for rodding out a pipe which took less than ten minutes. I don't even think the plumber was present for 5 minutes.

When I contacted them via phone and email (3 times) they simply did not respond. The person who signed the report is named steve and there is no last name.

Steve is a complete liar and a crook; I think he spent to much time with his head in a toilet bowel.

Micheal wasssss theeeee best he understood the assignment. He came in fixed toilet veryyyy professional and awesome conversation 10 stars. Im very greaatful and he also came at night and didn't have me waiting very long ????????????

Had a serious sewer issue last week . John came over very quickly. He assessed the issue and started work the next day. It was a multi day job and his team worked as fast and efficiently as possible to get the job done right. He also helped me navigate with the insurance company to get a quick reimbursement.

Dominick is a wonderful plumber. He has fixed my clogged sinks multiple times and installed a garbage disposal. He is always responsive and usually able to service my home the same day I call. He is my go-to plumber!

Dmitry called immediately about my leaking kitchen faucet; Lenny showed up on time the same day, inspected and explained the issue. They did all the leg work in finding a new replacement faucet, obtaining my approval, and purchasing it. At the second visit, Lenny replaced the faucet and fixed the leak! Grateful for only one service charge even though there were 2 visits. I will definitely use them again and highly recommend.

We used Thomas to identify the source of water back up and leak. This led to a major sewer repair which they addressed in a timely and professional manner. I recommend Thomas and his company for your sewer and drain needs.

I was doing a renovation when COVID hit. At that time I converted my pantry to a laundry room. Fast forward a year and a half and I can finally make it a working laundry area. But come to find out the contractor I hired did not connect the splice for the gas line. It's a year and a half later so what can I do? I called after doing a google search for gas inspection and lucky for me Roxanne arranged for Manny to come out same day. He was able to connect the gas line properly and now I can use my new washer and dryer. Thank you!! I'm so glad it wasn't a gamble.

very dependable.does great work.

Sadly I cannot give zero stars. Anywho, our dishwasher was clogged and the pump sounded to be overworking. This led to a bad smell in the dishwasher after use and standing water, not to mention it wasn't drying the dishes either. All of this was explained on the phone to DP&S as well as telling them no additional water damage or issues near the dishwasher or sink existed.They disregard all initial information given to them and send out a guy who does absolutely nothing besides corroborate what we had already told them. All he does is give us the name of someone that can fix it.We are then charged $75 a couple days later via a mailed invoice. I call in and talk to Bonnie. I explained my situation and that I think it's unreasonable for me to have to pay. I do this in a calm, professional manner as a way to hopefully get to a resolution that works for both sides. Bonnie responds with Oh, so you don't want to pay?!?! and then promptly hangs up.Unbelievably terrible service and just mean-spirited, unprofessional people. DO NOT USE THEM UNDER ANY CIRCUMSTANCE. Bonnie, I hope your day ends better than it started. Cheers.UPDATE: owner's response back is all you need to know. Good day to you.

Rick and his assistant just finished up a cleaning service at my home. I'm a detail-oriented kind of guy and so I had a lot of questions. Rick answered every one of them and made sure I understood my options, from fastest and quickest to longer and more involved, as well as his professional recommendation. I felt perfectly comfortable deciding to have them perform a full cleaning of the line that runs from the trap just outside my house all the way to the sewer main. Was referred to them by Windy City Plumbing and very glad to have taken the advice.

Sutherland is always proficient & knowledgeable. It’s a relief to have a professional plumbing company I can trust. Whatever issues I’ve had was always resolved & they are fair.

Called to have my sewer line scoped to make sure it was in good shape. Augie was my service representative. He was courteous and efficient. Did a great job explaining the video.Another outstanding experience with Green Tech. They are the best.

Very professional, knew exactly what they were doing. Cleaned up afterwards and left area almost like they were never here.