Best Water Conditioning Services in Charlotte NC

I had to call Benjamin Franklin plumbing for a leak that obviously wasn't expecting. Bill Ferguson came out to investigate. Unfortunately the pipe that had burst was the one that goes into the ground. Tomorrow he & some other people will be working on the issue. Very professional & courteous! The estimated time was from 10 a.m. - 1 p.m. Arrived after 9 a.m. which was awesome! Since I had to go into work, they made it happen early! Thank you for all you do & exceptional customer service!Also had them install a new water heater some months ago. Did a great job! Everyone is such a pleasure to deal with.

Michael the tech. who serviced our plumbing issue was excellent. He called ahead to give me an ETA along with a picture to validate his identity. Michael resolved the water leak we had coming from our master bathroom shower. He was professional in putting down plastic and a catch cloth to protect our flooring from any debris. I have nothing but praise for Michael and Charlotte Plumbing Masters.

Kenneth arrived on time & stayed until issue was resolved on 2 occasions for our AC units. Great, friendly, trustworthy. This was my 1st experience w/ IRV, will definitely keep them as my #1 repair company. Jennay was so pleasant & helpful on the phone too!

He was quick and professional. He provided lots of useful information! I would work with him again.

Excellent service

Amazing company! Quote was $1,500. less than competitors. Very knowledgeable of the scope of work. Left my yard looking like they were never here. Highly recommend them for your plumbing needs.

Fast response, very friendly, price was very competetive and problemed solved. Have added them to our approved vendor list for our rentals.

Over the Fourth of July holiday, my in-laws' basement flooded due to a broken pipe. We called Charlotte Plumber & Drain Cleaning to see if they could fix it for us because we had to get it fixed. We anticipated some delay given that it was the final day of a three-day holiday weekend. Tony, the emergency plumber, called us back in less than 10 minutes to set up a time to come take a look. Tony showed up sooner than expected, evaluated the situation, and provided recommendations. Due to the urgency of the issue, we opted for the quickest and cheapest option. We were relieved that we contacted Charlotte Plumber & Drain Cleaning since, within two hours, Tony had addressed the issue and given us advice on how to prevent similar ones in the future. To anyone in need of a plumber, we heartily endorse Charlotte Plumber & Drain Cleaning. Once again, we appreciate Tony's prompt and expert reaction to and resolution of our issue.

Ed was very professional and knowledgeable about drain cleaning. He was also very pleasant which is important when providing a service. He totally sold me on the Bio-One product to keep my drains clean and unclogged. He also set me at ease and answered all my questions. I will definitely want to request him for all my plumbing needs. I have just become a Priority Advantage member and he was the first representative of Morris Jenkins that I have met. Ed has set the bar high for all future employees because he was awesome and provided the BEST customer service!!!

Jake Mackey from Roby Electrical services came out today to evaluate some issues with an older electrical system. Jake was very professional and knowledgeable regarding all the electrical issues. He provided a common sense approach to repairs in a cost efficient manner. We had our repair estimate before he left the house. I would highly recommend Jake Mackey at Roby Electrical Services- He was AWESOME!

The plumbers were very polite and took care of the problem in a timely manner very pleased with the work!

The team from Accent was very professional and diligent. They did a great job with our installation. They also made sure they left the work area clean at the end of the job. I have used Accent for 10 years and they always have done a great job at a fair price. Thanks !

Chip is always so very friendly, professional and knowledgable offering helpful tips/information. I have full trust in him and his ability.

Mackenzie was awesome! So cool seeing a woman in the plumbing trade! Will definitely be using this company again.