Best Water Line System in Charlotte NC

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Brennan was awesome! Not only detected the point of our gas leak quickly, he was able to repair the problem fast. The price was totally acceptable. Got ER Plumbing saved in contacts for all of my other investment properties as well as my personal residence. Thank again, you guys rock!!

After having 2 visit with parts being replaced and my air still not working as efficient as it was before it stopped working, my third visit changed everything. I called and spoke to a very friendly young lady in customer service who promised me that they would make sure that my AC would work efficiently. They were true to their promise. I had a different technician this time, Mr. Byron Jackson, the game changer. He was very thorough and knowledgeable. I was somewhat surprising because he had only been with the company 3 months and was still in training. He came to Michael and Son with 10yrs experience. He read the temperature of all my downstairs vents to make sure the temperature was good. He serviced my outside unit and rechecked the reading to make everything was functioning appropriately. He took his time and checked everything. He also educated me on the importance of scheduled maintenance.I gave Michael and Son 5 stars ? only because of Mr. Jackson and the very nice customer representative. They both were friendly and very professional. My unit is only 3yrs old and to have parts needing to be replaced on two separate visit and needing a third very was problematic to me. I thank God, it was all under warranty. Mr. Jackson redeemed my respect for Michael and Son. Sometimes you don't know what to expect until you get the unexpected. I was truly pleased with my service today and my AC is functioning as if it was new. Thank you very much Mr. Byron Jackson.

Brian Boyce has been the most referable service professional I have ever had the opportunity to work with. I met Brian a couple of years ago and have used him for all HVAC needs and ongoing service ever since. He has a great approach in leading by education and working together with us on options and solutions that are personalized to fit my family's needs. As his client, he has earned my full faith and trust through his expertise and authenticity. Your search for an HVAC service professional ends with Brian Boyce!

I am so thankful for Damion. Homeownership can be difficult and will throw you some curve balls. He definitely made this homeowner woe a breeze for me. His knowledge and expertise made me feel like I was in great hands. If I could give 10 stars, I would!

I used this company, the service was fantastic, very professional, the technician Mitch arrived on time, a very clean job, the repair and cleaning of the drain was very efficient. very professional customer service, I recommend this company and would definitely use them again in future projects.

I wish they did service work they did our new home .

Very prompt to respond. SUPER friendly!! Great Follow up. Our Technician, JAKE, was very informative!

Brian worked us into his busy schedule to track down a leak and repair the damaged pipe. He was thoroughly professional, kind and the cost for what he did was entirely fair. We cannot recommend ACC highly enough.

They fixed my water heater...great service and very affordable!

The technician was on time and completed my HVAC system check quickly and professionally.

Called on Friday afternoon to replace leaking toilet...came out and were totally professional and the price was GREAT!

Open on Saturday. Charlie is a very polite and professional plumber. Today was my first time using Payless because they were open Saturday. Price was fair and showed up within 3 hours. They earned a new customer.
Charlie- 5stars

Shady billing practices and showed up late both times that they came out. Make sure that you get them to write everything that they say on the invoice, or you'll end up with an extra hole in the floor and a he said/she said about whether them fixing the hole that they made (and said they'd have a dry wall guy out to fix) was included or not. On top of the hole and essentially overpaying since I agreed to a higher price assuming they'd fix everything, my home warranty company wasn't made aware of some of the charges and is currently investigating.

Professional and knowledgeable. Explained everything to me.

Edwin was fabulous ! So polite , explained everything and just joyful to be around

Chris Rose replied right away to an emergency situation and arrived promptly. He fixed our issue and price was less than expected. Super-nice guy as well! Highly recommend!

A/C guys said we had a water leak so we called Precision Plumbing, they came to check it out and said very simple fix. Also said welcome to the area and enjoy your new home. HONEST, prompt, and courteous. Truly how a business should be run. Thanks Taylor B.

We called to report that we had no water. they were here within the day determined that the well which was under the house would be too costly to repair, and time consuming Within 2 days, they had the gas lines marked and we had water..
I was impressed not only by the professionalism and courtesy of the team, but also by their ability to work around 2 very helpful 2 year old Australian shepherds

As an addendum This morning I called at 8 to report that our hot water heater was not working.. Within 15 minutes, Harry was here. He confirmed that the problem was the breaker. Again, I am impressed with the consistent professionalism of the company from the moment I speak with the office to the departure of the plumbing team. I highly recommend the company.

I had a water spot start in downstairs ceiling. Tony came by the very next day. He cut a small hole in the ceiling to evaluate the situation. Once the problem was identified he repaired the problem quickly, efficiently and at great price. Highly recommend you give Toliny a call. They will now be my first call for any future plumbing needs!