Best Water Service Repair in Buffalo NY

Accessible, on time, fair, honest... I don’t write too many reviews but I read a lot of em, and I don’t know what else to say. Steve found and fixed the problem, and fast. I would strongly recommend him to any of my friends or relatives. Thanks again!

Sal is the absolute best! He is professional and has very fair prices. He has done work at my home and rental property. He was very helpful when an emergency arose and fixed my shower when no on else could. He's observant and has even given me tips and recommendations. I've used him for years. He came recommended from a co-worker and I highly recommend him too!

Kenny show up on time as scheduled , did the good job on sewer clean out, my first time, will keep this plumbing company on file, recommend.

Last fall Mike and his team did a great job on two projects for my wife and I, both were done quickly and professionally. The first project required excavation through my gardens to repair bad pipes below. They took extra care to remove the shrubs and replace them even though it was in the late fall and cold. I was so grateful in the spring and this summer of the care they took as the shrubs came back and the garden looks as though it was not disturbed... Thanks Mike and we will be back to you when need arises...

Went through a furnace repair program and these guys won the bid...service was outstanding and they didn't waste any time getting the job done. Thank you so much look forward to doing future business with you Hertel Hardware!

Mike was great. Very professional and provided great service. Highly recommend

Incredibly helpful every time I go there. Often have inventory the big box stores don't.

We had a back up in our basement, called for assistance. Jeffrey was communicative, punctual, and did a thorough job figuring out what was wrong.

He took his time and was able to fix our issue for a fair price

Will definitely be using him should any plumbing issues arise in the future.

on January, 2018, I called Musso for water leaking. The technician cut off a short pipe and we have installed an 1/2 inch hose bib. The fee was $442.61 including taxes. On June,2018, there was a leaking around the hose bib where the technician did the service on January, 2018, not to far away from the hose bib, it was about less than 1/2 of the toothpick from the hose bib. So I called the Musso to come and checking it up, because I have one year warranty, but the technician confirmed that the leaking today was not the place where he did the service on January,2018, and his company charged me $90.26 including taxes for what they called, diagnostic charge. I was like if $90.26 would make the Musso going further, go ahead and take my $90.26. The technician was friendly, but The Musso has been thirsty, they wanted your money. There is no customer services. My advise is thinking carefully before you call Musso.

Excellent friendly and through!

Dear Mr. Linsky

Thank you so very much for fixing the fill valve on my toilet with a more modern unit.

You were right on time and the bathroom was spotless. It even runs quieter. And before you left, you said if there is a problem, call with no hesitation.

Satisfied Customer.

Was fast and efficient!!

Company is great, fairly priced and techs are very responsive and outstanding work. Gary worked on multiple projects and we were always happy with his and T Marks service

We called to have someone come out to look at a battery back up for our sump pump. Turned out we needed a little more done to get things up and running as our sump pump was a bit dated. Nick took great care of us, gave us options, had everything readily available and stayed for the entire duration to complete the job. He was extremely professional from start to finish. Would definitely recommend.

I’m very happy with service from this company.Larry is very knowledgeable & reasonably priced.Would highly recommend him.