Bobby Mann

3 weeks ago

I had a plumbing nightmare, raining in the basement and no idea where exactly on a Sunday. Monday 8 am Ando sent a very skilled, professional, and polite plumber named Zac C. To my home. Not only did he do incredible work, but in my desperation he found money saving solutions versus trying to upsell me. Instead of feeling held hostage and being taken advantage, I now have a leak free home with a paid invoice I feel was fair. HIGHLY recommended and ask for Zac. Great guy. I had to leave during his visit. I returned home with all my belongings. Where else in today's world can you find trustworthy people like this. No reason you shouldn't choose Ando plumbing for your home needs. Also very respectful to the DIY homeowners versus smart comments from other contractors. If they offered 10 stars, I'd give these guys 12. My new plumber, no reservation.

Daniel Calabrese

2 months ago

I needed a new hot water tank installed.
They were able to perform the job within an hour of my contacting them.
Employees were professional, cleaned up when they were done and took everything with them.
Very happy with the experience.

Kenneth Wohlberg

2 years ago

Ryan Winegarden

2 years ago

Had these guys out to unclog a bathtub drain backing up in my upstairs. Called in the morning and Jason was out in a couple of hours. Got the drain flowing again, educated my tenant on how to maintain and prevent another clog. Super reasonable and way better than the sales driven bigger names in town.

Sarah Perry

a year ago

Zach was able to spot the issue immediately, which was I unknowingly broke the faucet. He didn’t have a replacement available with him, but went out to purchase one and installed it all within the hour. Very pleased.

Mary G

2 years ago

They replaced all of our cast iron pipes and updated our plumbing. It was a big job with a few complications; they did a great job. We had two small problems after the job was completed but they were here right away to take care of the Issues.

Dj Meyers

a year ago

Friendly, but no work performed. Quoted $600 to remove toilet and snake line. Missed sewer access point in backyard. It was 1 foot from the storm drain I was familiar with. Professionals should do a thorough search and not rely on homeowners to show them everything. Laziness. Respect offer to return and credit diagnose fee towards service. Had a different plumber come out and snake line for $225, problem solved. Out $100 and that original quote is outrageous. There’s this aversion to quote services upfront and I think that lack of transparency is unprofessional.

Jeffrey K. Radt

2 weeks ago

I was having trouble finding someone who would install my new Gas Dryer if we didn't purchase it from them. Ando Plumbing got back to me right away, made the scheduling process very convenient, and Kenny was very courteous and professional and got things done in no time.

David Pawlik

2 years ago

Arlene Weigand

2 months ago

Quick answer to problem! Kenny was absolutely wonderful- knowledgeable, polite, efficient and so kind

Nick C

3 months ago

Nicholas Scibetta

2 years ago

Great service. Fast and friendly.

Deborah S

10 months ago

I had a blocked drain. They came right away, used a snake on the pipes and fixed the problem. Service man was professional and helpful. I will call again if I need a plumber.

Garrett

a year ago

Greg Popp

2 years ago

They were great! Super friendly, explained everything, and paying the bill was a breeze.

Noelle Marcucci

2 years ago

Carol D

a week ago

Okay, I think most of us would agree that hiccups occur during our projects Ando and my family had a couple. But those hiccups were negated by the excellent service they provided.
Ando responded to an emergency we had a year ago. So, when we decided to have some upgrades done, we went straight to Ando. Main shut off valve replaced, faucet replaced, toilet and hot water tank replaced. Ando is our GO TO company.

John and Kara Benns

2 years ago

Not particularly happy with this company right now. My hot water tank pilot light was going out and the signal from the gas control valve signaled that it was defective and needed to be replaced. I knew this. The tech knew this. The tech looked at my tank and saw that the vent was slightly releasing downward because it’s in a crawl space and told me that it wasn’t safe and soot was likely gathering and tripping the safety features on the gas control valve. Okay, great. So he said that he would get us a low profile tank and install properly. Well, my end result is exactly the same. Same size 40 gallon tank, and a vent that is slightly angled down. Never mind the fact that the cost was higher than I could’ve gotten elsewhere. I didn’t need a new tank, and the alleged safety issue is still a safety issue. Won’t get my business again nor any referrals.

Paul Galmbacher

7 months ago

Kenny did an awesome job. He is very good at what he does. Would have no problem recommending him to friends and family.

John Anderson

a year ago

Matt Piccirillo

10 months ago

Great service and quick fix!

roseann Aquino

8 months ago

Everything was great Kenny was the best was very good will refer this place anytime

Diane Kerner

3 months ago

Quick, efficient service.

Rachel Laing

a month ago

Zach was absolutely wonderful! Thank you for making this a painless process and resolving our issue in a professional and very timely manner.

Cindy Hess

a year ago

Another great job done by Zach from Ando Plumbing. Thank you for being so prompt. Thank you for your honesty. I could have been sold a brand new garbage disposal that I didn’t need by another company. Keep up the great job

Cindy Hess Cheektowaga, NY

Stacy Moore

7 months ago

Ken was a great technician! Super smart and had the job repaired in less than an hour!! Price was a bit high but, I feel confident that the problem was solved.

Kevin Kazmierczak, Licensed Real Estate Salesperson

2 years ago

Fantastic service and very fair price. I would strongly recommend this company.

Jillian Swisher

a week ago

Kenny came out to install my new sink, garbage disposal and water filter. He did a great job I plan to call Jim Ando for any plumbing needs in the future.

Courtney Hall

9 months ago

Called with an emergency flooding and they were there within the hour. Courteous respectful and straightforward. Thank you!

Gerard Tarapacki

2 months ago

Excellent service, work done very well, professional and friendly. Highly recommend.

Lance Pellens

11 months ago

Ken was very knowledgeable and did great work. Cost was very reasonable. Everyone was professional. Would recommend

Nancy Mielcarek

2 years ago

We have used Jason with Ando Plumbing in the past and he is just fantastic. I highly recommend them!

Carla Adams-Kearney

a year ago

Zach was amazing! Very professional and knowledgeable. He was also very patient with explaining the problem and suggesting what was needed to fix it. Great guy and I highly recommend him to anyone in need of repairs!

TheHonestTalk

3 months ago

Communications with Ando Plumbing are always pleasant beginning with office staff through to the tech. Got service within an hour from my phone call n the job was completed in a little over an hr. Tech replaced nearly all orig pipes (60 yrs old) under kitchen sink, installed a new faucet n sprayer, n added shut-off valves. This is my third time using Ando n I've been completely satisfied with each response time, performance time, craftmanship, n the tech's discussion before, during or after. The only thing I'd like to see is a senior citizen or repeat customer discount but I'm not sure if any plumber offers those incentives. Nonetheless, I plan to use them again for a major drain blockage in another home soon as they've more than earned my respect and appreciation for their professionalism.

Holly Polkovitz

7 months ago

I love these guys. I've had them to my house twice and was certainly satisfied with the work. David was amazing and I felt 100% comfortable having him in my home. I feel I have been dealt with honestly and fairly by Jim Ando Plumbing. I will use them any time I need plumbing work done. Highly recommend!

donald robinson

4 months ago

I would not consider other plumbers ,as this company treats you like family. Very professional operation . Guaranteed work product

Marc Gerevics

a week ago

lynda pawlak

a year ago

Very knowledgeable and friendly service technician. Will recommend highly.

curtis tomczak

2 years ago

Luke Cusack

2 years ago

Jim and Jason from Ando have saved me several times from difficult situations with tenants. They are flexible, cooperative and creative - great and rare qualities in a contractor or subcontractor. Thank you guys!

Jenn Schwertfeger

a week ago

Great job! Zach was very professional and knowledgeable. Great experience. My 7 year old daughter didn’t want him to leave haha

nsd334

2 years ago

I told you over the phone there was fecal matter pooled over the floor. You sent an repair man over without proper ventilator masks instead he had a paper mask on to prevent the spread of covid-19... He was a true professional. Felt bad he was not properly notified and supplied with such equipment and later complained of light headedness. I hope you take care of this... I do recommend using you guys again in the future and to anyone else for their plumbing needs.

1bziemer

a year ago

Claudia Casciani

a year ago

Zach was prompt and professional.

William Leach

3 years ago

Called J Ando to look at an issue with the water lift in my basement. The service this company provided was outstanding! They were quick to answer my call and send someone out where other companies couldn’t even answer the phone. Jason was fantastic - he was very friendly and clearly explained what was wrong with the current pump system and how he would fix it. I got a quote within 20 minutes and had the work completed with 24 hours. I highly recommend J Ando for any plumbing needs!

Rochelle Douglas

a year ago

I had several plumbing issues in my home that were in need of repair. The company sent out a technician named Zach. He was very professional and made me aware of all issues and the needed repairs.

Caitlin Proietto

4 years ago

We had a backup sump pump installed. Service was on time, knowledgeable and courteous. Highly recommend

Mark Williams

a year ago

What they fix is fixed, that's what you want!

Coolrod Anderson

a year ago

Dan Buccini

2 years ago

Professional and friendly. The plumber had 25 years experience and it showed. He explained everything in a way i could understand. The bill for snaking my main line was actually less than the last plumber i called who charged me more for a toilet wax seal. The motto about honest pricing held up here.

Frank Brombos

3 years ago

I had a problem with my sump pump. They were able to give me an appointment the very next day, first thing in the morning. Jason was on time and knowledgeable. Overall a 5-star experience.

Kyla Marte

11 months ago

Great service. Very speedy response. Very nice and professional workers, did a great job. Nice and clean. Would highly recommend

Paul Ministero

a year ago

Timely,
professional, personable and knowledgeable. I have more work to be done and I will be happy to have Jim Ando complete the work if the quote is fair

Keith W

2 years ago

abird production

a year ago

Paid over 600 dollars for a repair that lasted a few hours today.I will change my rating when it is taken care of..called after hours no response yet...
EDIT..came by early today. Hopefully fixed problem for a while

Kathleen Mullen

2 years ago

Mj Conley

10 months ago

They did an outstanding job definitely worth the money I paid highly recommended

kate li

9 months ago

Kenny show up on time as scheduled , did the good job on sewer clean out, my first time, will keep this plumbing company on file, recommend.

Laurie Beardi

3 years ago

I called J Ando after a botched attempt by an unlicensed Home Depot contractor who tried to install a new dishwasher in my home. The Home Depot contractor did not shut off the water valve to the dishwasher but instead shut off the hot and cold water valves to the kitchen sink causing air and sediment to back up into the pipes. This caused us to not have running hot water to the kitchen sink. Now not only do I not have an installed dishwasher but I also am not able to wash my dishes in the sink due to not having hot water. The J Ando licensed Plumber who came to our house was extremely honest explained the situation, explained what could happen if he replaced the valve only and what could happen to the pipes and provided fair estimates . He did not charge me for the service call. He was the nicest kindest most honest person we ever encountered when calling for home repair services. We will definitely call J Ando for any future Plumbing services!!!

Ck Squad

2 years ago

James Pochylski

2 years ago

Bill Lawrence

a year ago

Repaired fast and right ! Service man polite and knowledgeable.

Sirisha Janapareddy

2 years ago

Frank O'Connor

a year ago

D K

a year ago

Highly recommend! Outstanding service. Thank you.

Eric Jmez

a year ago

Zach was a absolute professional, explain everything that needed to be done and got it done very fast. I will definitely be going back if I have any more problems.

Camille H.

a year ago

I was very pleased with this service. They had a technician at my house within an hour of my phone call. Zach the technician explained what the problem was and what he was going to do to fix it. Zach was very thorough and stayed after fixing the problem to make sure that the drains were working properly.
Zach was very courteous and respectful as well as knowledgeable.

Joanne Wurst

a year ago

Quickly responded, found and resolved the problem. High quality work.

Carly Koszuta

2 years ago

christine calabrese

2 months ago

I was able to schedule an appointment in a reasonable amount of time. The technician was courteous and efficient and the best part of all, no hard sell for a contract which has become the trend when you seek a service for just about anything!! My sump pump was broken, they came and replaced it for a reasonable sum of money. Thank you! For not being like all the other plumbing companies!!

Scott Sudyn

10 months ago

Billy Taco

5 months ago

Debra Carey

2 years ago

We used J Ando Plumbing after having another company try to repair our problem twice without success and at a high cost. Jason from J Ando Plumbing was professional, knowledgeable, explained everything he was doing. The repair was successful. We will recommend J Ando to everyone.

Thomas Schubbe

2 years ago

Rich Comstock

2 years ago

Zach was a very professional, personable worker. He was respectful of us and our home. He worked efficiently and the job was done perfectly. Zach thoroughly cleaned up when he was done. There was not even a scrap of paper left. I would highly recommend J Ando plumbing and would hire them again in a heartbeat.!! AAA+++ in my book!

barth4747

a year ago

Friendly people, great service...

Nicholas Potozniak

a year ago

Great service, fixed what needed to be fixed. Will return if/when I experience future plumbing issues.

Pat Art

a month ago

Excellent! From the initial phone call to the completion of the work they were professional, knowledgeable, responsive, thorough, courteous, trustworthy, etc
Thank you to Jim, Jimmy Jr, Zach, his assistant, the office staff for turning a nightmare into a very positive experience!
I would recommend ANDO PLUMBING in a heartbeat! WHAT A TEAM!

Kristin Fries

9 months ago

Awesome service!!!

Michael Mcnatty

2 years ago

connie gloss

6 months ago

Fast courteous service .Jim Ando team we're there within the hour! Followed all covid guidelines! I have used them in the past I will continue to use their services in the future if in fact I need them!!

Tammy G

a month ago

Zach was amazing. Took his time and answered all our questions.

Kiesha Adamczyk-Bennett

2 months ago

Very responsive, professional, & helpful. Thank you!

Jennifer Roche

2 years ago

Willie Dallas

2 months ago

Cherisse Killian

7 months ago

Nanette Pease

3 months ago

Anne Spisiak

9 months ago

Great service!!!!
Thanks

Deborah Miller

11 months ago

Very knowledgeable and on time considerate ...5 star person.

Karen Fohrd

a year ago

I have used Jim Ando’s Plumbing twice now. I feel great because now I have a plumber that I can trust, does good work, cleans up and doesn’t charge an arm & leg. I would 💯 recommend them!

John DiPasquale

11 months ago

Anna Cedri

8 months ago

We got ripped off! Paid $1250 for a shut off valve, piece of pipe, and a coupling!
Never again. Happy New Year for them!

Jonathan Sarzyniak

2 years ago

Great service. Did an awesome job.

Linda Bryant

6 months ago

Ann Marie Baker

7 months ago

Kenny worked quickly and made good recommendations. Did a nice job fixing our plugged drain and made needed repairs on an aging pipe. Very happy with their work and services.

Monica Ross

4 years ago

Very reliable, Jim Ando plumbing communicated the issues and fixed up what needed to be done without breaking the bank

Matthew Joyner

a year ago

Zach was very professional and helpful. Gave me a few ideas of what could be done and had good advice on how to move forward. Thanks again!

Donald Sementilli

8 months ago

Great service - installers were prompt, courteous, & knowledgable. Highly recommend.

Anthony Dubien

11 months ago

Great fast service I’m happy with the service

Tom Weise

a year ago

Could not be happier. Came promptly for estimate and every day for work. The whole home was replumbed, toilets installed, hot water tank, fixtures. Price was quite a bit lower than other companies, but went with them anyway. Am I glad I did!!! Perfect, clean job as well as getting rid of all debris. Even wore booties every day. Thank you again!!!

Matt Glosek

a year ago

James Byrd

a year ago

Zack, the tech, was fast, efficient, and friendly. The work was expertly done.

Juany Martinez

a year ago

Friendly and prompt service

Penney Morrissey

a year ago

Tom Russell

10 months ago

Very polite and quick response and repair. Highly recommended

Alyssa Engel

10 months ago

Barbara keller

a year ago

The technician reconnected the humidifier water line which was disconnected

Bill Trudell

a year ago

Zach was respectful, professional and focused on getting the job done.

Andrea Mann

a week ago

They were responsive , timely and clearly stated the plumbing issue and cost upfront !

Cult Dynasty

11 months ago

Technician was professional but price quoted was 2x-3x the going rate. Charged $45 on top of it for 5 minutes and did not even enter the residence. I am sure they do good work, but definitely a price gouge.

dstaley

2 years ago

Autumn Armstrong-Berg

a year ago

After getting ridiculous quotes for thousands of dollars from two places that also talked about ripping up my floor and the yard outside, I called Jim Ando. They quoted a reasonable amount, and did both jobs in record time without destroying my house. I'm so grateful I found them

Marcus Shumaker

2 years ago

Have no complaints about repair I had done. Jason came out earlier than the time scheduled and explained exactly what my problem was. Definitely my go to for any further problems that may happen.

Jacob Wysocki

a year ago

I had a clogged sewer drain. I called and was able to get someone to come out within 2 hours. Kenny arrived, quickly assessed the issue and had it resolved issue within an hour. Prior to calling J Ando, I had already removed the toilet from the drain hole in my bathroom in the basement. Ken installed a new wax ring and put the toilet back in after clearing the clog. Greatly appreciated him going above & beyond.

Lucy Lafrano

a year ago

Zack was very professional fast and left everthing clean definitely using again Thank. You

Joe Fell

8 months ago

Called about repair on my toilet just after the blizzard ended and they were able to come the very next day. Sean Lillis was on time, efficient and courteous. Did a great job on the repair work and explaining the work that was done. Had 3 issues that I needed repaired and it was all finished quickly and correctly. Very happy with service. I can't say if the estimate is more pricey than maybe some other plumbing company but to be honest, I don't care because they are very professional and do things properly. And being I'm not a plumber, it was worth calling them to do the work. I recommend calling them. A+++

kalvin w

2 years ago

Sam Forlenza

a year ago

Always responsive, professional and competent!

Raymond Ferris

11 months ago

Needed a repair on a whole house water filter. Quick repair. Works great.

Edward Boguhn

11 months ago

Great company great service and communication. Their tech Zack just a nice courteous young man better hold on to him J Andro. Will always call this company when I have a plumbing problem.

Vicki Faul

2 years ago

Was excellent service and would definitely use them again

Mike Capotis

a year ago

Dennis Crawley

7 months ago

Called about a leak and they were there the next day . If I would have waited another day it would have been bad apparently. Did great work fixing everything and cleaned up everything. Doesn’t even look like there was work done down there I would recommend them to anybody. Technician David Slomba was excellent.

Daniel Allen Summerville

2 years ago

Timely and Professional...

James Ptak

8 months ago

Informative and professional technician. Explained process before and shared findings afterwards. Recommend company with no hesitation.

Hamadi Ali

11 months ago

You charged me $550 and you could not fix the problem. You ended up diagnosing nonexistent issues. All it took me was a 25ft of drain snake and I unclogged my drain. It is now working perfectly. Shady busines!

Nora Sullivan

5 years ago

We recently remodeled 3 bathrooms and a walk-in shower and decided to use Ando Plumbing after getting some referrals for the work. “Dave” did the work and was a perfectionist and very professional. He explained what had to be done at each sink and the shower and told me how long it would take to complete. He finished earlier than he expected. He also explained how to monitor the need for replacement parts, the warranties and reordering parts when needed down the road. The thing we are most happy about is that Dave coordinated the plumbing (location of pipes, drains, floor pitch, etc.) with the tile installer to ensure the shower would be finished without him having to return to the house and that we get what we wanted.
I highly recommend Ando Plumbing. We will never use anyone but them for our future plumbing.

Master of The Game

2 years ago

Very very fast, very nice, very professional

Kari Gable

3 years ago

Gave us great advice in what we thought was an emergency and was able to get us in as soon as possible.

Robert Jeziorowski

a year ago

Jerry Hodson

2 years ago

They diagnosed a problem in my building that other plumbers could not fix. I recommend them highly. I will be using them again in the future!

Isaac Ludwick

11 months ago

Joseph Grasmick

2 years ago

Best plumber in WNY now.

Harland West

8 months ago

Sean did a great job of locating the leak. also being able to bypass and set up a new drain system so I could use my kitchen faucet.

Sharrief Bryant

2 years ago

Truly appreciate you guys! I will definitely be spreading the word about how great of a job Jason Johnston did. Thanks again

Sunesha Patel

a year ago

Zach was very friendly and efficient!

Debbie Walter

a year ago

He worked very hard to solve my problem, tried every thing he thought of to fix the problem with the least amount of invasive work. Really appreciate the time he spend on my problem. Thank you

Nick Hunt

2 years ago

kristin schwartz

a year ago

Big D

a year ago

Jeff Krol

2 years ago

Couldn't have been a better experience. Professional, great communication on issue/risks/solutions. Would absolutely use again.

Barry Hunt

4 months ago

Kelly Sennett

a year ago

Came out quickly and fixed the problem. Ken explained what was wrong and took care of it!

Marcus Shumaker

2 months ago

2nd time Ando plumbing has came through and helped me out. Kenny is professional and explained my issue. My go to for any and all plumbing issues.

1VintageMcintosh1

a year ago

It’s a timely operation. The techs and the office work hand in hand. Communication is very good and time to complete is always efficient.

Becky Romeo

2 months ago

Dave was super helpful, gave the price right up front and got things done fast. I highly recommend Jim Ando plumbing.

Jay Zarnikau

2 years ago

Bob Schultz

a year ago

Jim Ando Plumbing was outstanding again! Zach was very professional, knowledgeable and polite. He pin pointed the problem right away, took care of it and cleaned up afterward was remarkable. Jim had him out first thing Monday morning for us from our weekend call! We couldn't recommend them enough and will continue to use Ando Plumbing for all our needs!

Steve Allen

a year ago

Tony Gerace

10 months ago

Super fast service saved us from a lot more damage because sump pump failed. Thank you

Charlene Richiusa

3 months ago

I finally found a reliable and honest plumber. Calling Jim Ando plumbing was the right call for me !!! Ken came out promptly. Ken was very knowledgeable, professional, and efficient. He truly knows his trade. Did an excellent job !!
I highly recommend Ando plumbing. Five star +++

Andres Rafael Arroyo

3 years ago

Mr. Jason Johnston was hands down the most professional, knowledgeable, and patient plumbing professional I have ever hired. Timely, honest, and thorough as well. Look no further for any and all your plumbing needs!

Denisa Piccione

a year ago

David Tanner

3 years ago

Its rare that the boss comes and runs the job, so you know it gets done right. Crew was polite and efficient. Would highly recommend

Brenda Weaver

5 days ago

Our repairman, Zach, was awesome, prompt. Very knowledgeable, courteous and got my dishwasher plumbing all done right. I would recommend this company to anyone.

Lauren DiCesare

2 years ago

Mary Barrows

4 years ago

I had a plumbing issue, of course, on a holiday and Jim Ando plumbing not only fixed it but did not raise the price because it was a holiday. I appreciate the professionalism and courtesy that was shown. The attention to detail is unmatched. I highly recommend Jim Ando plumbing.

Marie Czaja

3 years ago

Christopher Long

3 years ago

Jason Nowak

2 months ago

Great work at a fair price. I was also impressed with the modern technology they use for scheduling (like automated text message reminders, live view of where the service person is when they’re on their way to the job, etc.) Everyone I talked to when I called was very nice and helpful. I would definitely use them again.

Tony Street

8 months ago

Was the only company that could come immediately. Rest wanted 1-2 weeks notice

Richard Pasternak

8 months ago

The technician was fast and efficient. Had drain line cleared of roots in no time.

Marilyn Wilson

4 weeks ago

Showed up within 2 hours of requesting their help with a backed up sewer

Bryan Irish-Jones

6 months ago

Professional and thorough in their work with diagnosing problems and how to resolve them. Highly recommend

Lisa and Jerry Linforth

2 years ago

Called a few different plumbing companies to get the sewer cleaned out at our rental property. The sewer has backed up into the basement. After calling the bigger names in the area and being told there will be a fee just to arrive I remembered seeing Jim Ando Plumbing and tried giving them a call. I believe I B spoke to Chris and he said he had jason available soon. They sent me an estimate via text link to a website and it included a photo of the tech and a map of his location. Jason called and explained the details and said he’d try to save me some money from the estimate. The estimate was for snaking out the sewer from the basement but he said I could save about $100 if he could clear it out from outside. Which he did. He was very thorough and friendly. We were able to pay over the phone via credit card and my tenant was pleased with the expedited service. I’ll definitely use them again

Robin

a year ago

Zach arrived earlier than our scheduled time, which I appreciate. He was knowledgeable, professional, and honest. His performance was quick and he explained everything thoroughly. I definitely would recommend Jim Ando Plumbing and would use them again for my plumbing needs.

John

2 years ago

Great service, great people, only people I trust

Jeff Selnick

2 years ago

Jason was personable, knowledgeable
On time and cared about my satisfaction
Great job I found my Plumbers!!

Kate Tanner

2 years ago

Annette

a year ago

Zach was extremely knowledgeable, professional, prompt and friendly. Would highly recommend this company based on my experience with Zach and his assistant.

ChaotiKa

a year ago

s herr

8 months ago

Jerrod Kremblas

a year ago

Debbie Mack

a year ago

charlene mindel

2 years ago

Communication skills with the client are superb! I received text and email messages regarding the appointment and receipts. They were punctual, and if held up, I received a message so that I knew what was going on. In my experience, I found this exceptional and refreshing! Very professional with a good sense of humor. And most of all, the problem was corrected with an explanation of what went wrong. High recommendation from me!

Jackie C

7 months ago

Dave was very good about explaining what he was doing. He took the time to check the coupling nuts to make sure they were tight. Highly recommend this company.

Lisa Marie

11 months ago

Zach was friendly and professional. Would recommend!

CM

2 months ago

Bob Kenefic

8 months ago

Arlene Garcia

11 months ago

Sean Lillis was efficient and was able to find the water line. I would recommend this place for any of your plumbing things.

Kimberly Wooten

9 months ago

Zach came to help when I had an issue with a leak at my toilet at my new home. He was responsive, they called at 730 am to arrange to come, and we’re here by 1030 am. Zach was respectful, very informative and gave me more information than he had to. He offered some advice, guiding me in the correct direction for the non-plumbing issues that he diagnosed. I think he genuinely cared about helping to resolve all issues, even the ones that were not the plumbers responsibility. His help and knowledge was greatly appreciated. I have already recommended him to a friend.

Andrew Oliveri

2 years ago

Extremely professional. Located the problem right away, explained everything in a courteous and professional manner and made the repair. Service fee was very reasonable.

Jeffrey Baran

2 years ago

J c

2 years ago

Jason from Ando Plumbing was very professional, explaining everything he was going to do before he did it and showed us everything he did afterwards, and a fair and honest price, highly recommend Ando Plumbing

Bojan P

2 years ago

Super friendly and knowledgeable. I had an emergency with a clogged drain and they were able to have someone come and fix it within two hours. Definitely would recommend.

Vince Chiaramonte

2 years ago

Greg Van Remmen

2 years ago

Mark Turner

4 months ago

Very pleased with everything

Kyle S

11 months ago

Hired them to replace cast pipe in basement and up to second floor bathroom. They came in at about 1/3 of the cost Cellino Plumbing quoted me.

The reason I give them 3 out of 5 stars are for the following two reasons.

Reason 1: The work in the basement does not look like professional work. There are unsupported pipes and lines that lead to no where and a tee that is capped instead of removing and placing a proper 90.

Reason 2: There was no shut off valve installed on the hot water side going to the second floor. (Was initially discussed at time of estimate) I called them after and they knew nothing about it being discussed and told me it wasn’t part of the quote and told me for $320 dollars they could come back and put one in.

So now if I ever have an issue to the second floor I have to turn off the water for the entire house.

Shawn Maloney

2 years ago

Guy showed up on time. Fixed my issue. Honest and reasonably priced. Really happy with everything

Frank Sikorski

a year ago

Jim followed up on service promised , no hassle.

Zack returned for second visit and corrected the drain problem works like a whirlpool in the Devil’s Triangle , great job Zack.

I must say this young man is very professional , polite ,cleaned up , answered questions was great to work with .

Zack is a Definite asset to your firm , by the way get those business cards for him and the T-shirts with the logo . Once again great work Zack!

Charley Buffalo

4 years ago

Daniel Wangelin

5 years ago

Very knowledgeable, professional, polite, and easy to work with

Matt “gooftroopchangesyou” Hines

a year ago

Eric Mack

a year ago

Amber Tolliver

2 years ago

The service that Jim Ando Plumbing provides is top notch. In the Covid world that we live in, can be very difficult to find and get contractors/trades to come back. I called and they had someone come out right away to give a quote. Dave did a thorough inspection of the house we just bought and found issues that the previous flipper, Patrick Jerge did wrong. Jason came back to fix those mistakes and then discovered that the gas line for the dryer was completely incorrect, which is why I was smelling gas in my basement. Thank God, I decided to shut the valve off and wait until the plumber came! Just found out that the line was completely leaking gas due to wrong fittings that were loose!! Jason fixed it right away, giving me peace of mind for my family! Hard to put a price on that. Glad that there is a happy ending. I will not call any other plumber. Call Jim Ando Plumbing and you won't be disappointed!!

No Name

a year ago

Zach was awesome! We had a burst water line (not actively leaking) and had water leaking into the basement. It must've been a quick and easy fix for him, but we are very thankful our problem is resolved. He even added a shutoff valve to help prevent our pipe freezing up again. Hopefully we don't need their service any time soon, but if we do we will be repeat customers for sure!

B L

2 years ago

I called at 11:30 and they were here at 12:30 1:00 amazing job thank you Jason

James Szafran

2 years ago

Jason went right to the problem. Fixed and diagnosed our issue. Very competent. Will be calling him again when needed. Installed new faucet lickity split.

kim polichetti

6 months ago

Technicians were friendly and knowledgeable repair was done quickly and professionally.

Dan tinpan Bouvier

a year ago

I called J. Ando plumbing to clear a slow drain . Technician Zach Capozzi was here in about an hour ! Very thorough and professional! Great service !

dara anderson

a month ago

Nice people from the woman who answered the phone and the plumber himself! Got things working again! Always my number one choice in plumbing! Plus they don’t do add on sales!! That ranks up there with me!

Pops

a month ago

I had a problem of with a lengthy 30+ feet of copper drain pipe that needed repeated repair for leaks. When the kitchen sink clogged up and couldn't be cleared with plunging or two dose of Drano, I called Jim Ando of JAndo Plumbing. Within the hour Dave from JAndo Plumbing arrived. After assessing the problem and explaining my options he replaced the entire line in a little over an hour. Can't say enough about the excellent job he did. No more worrying over that pipe leaking!
JAndo Plumbing has great reliable people. I highly recommend them if you need plumbing work done

Lindsay Nagalski

4 years ago

These guys were awesome. We'd been struggling to find someone willing to do a hard job--re running our main water line so it went below the frost line--and they quoted us a very reasonable price and promised it would be done in a day. Despite running into unforeseen difficulties, they stood by the original quote and still got the job wrapped up in a day. I cannot recommend these guys enough--they were professional, pleasant, timely and most importantly honest. You'd do well to hire them!

Susan Bourque

8 months ago

Cleaned out plugged sewer line..Came to do the job within an hour of our distress call..
Great job!
Ed & Sue

James Draper

4 months ago

They did framing in work for me last year for a shower remodel and when finished tiling they came back and finished the handles etc. Had a major clog up, and come to find out the issue was the old pipe leaving home. They showed up on a Thursday afternoon and diagnosed and they were able to fix the pipe the next morning. Always answers the phone and all the guys we have had have been great!

Ron Birke

a month ago

The tech was very knowledgeable and efficient. Got everything done and we’re very satisfied.

Debby Maeder

8 months ago

This business was very helpful during a very stressful time. The weather and the loss a family member. Jim Ando plumbing responded quickly and took care of the issue. Thanks

Robin & John Anderson

4 years ago

After recently purchasing a home I ran into multiple plumbing issues within the first month of living in our new home , I contacted Ando plumbing and arranged for a service call. Jason arrived and was courteous and explained everything he was going to do. Ando plumbing went above and beyond in addressing my needs and even after I identified additional issues left by the former owners they worked with me on the plan to correct the issue . Ando plumbing was reasonable in price , trustworthy and I will not hesitate to contact them again if I run into any plumbing problems. I will refer family and friends to Ando plumbing for any plumbing issue. Thank you

shelly beyer

2 months ago

Bogdan Kotnis

a year ago

on time, prompt, professional

Sandra Murawski

a year ago

Worked tirelessly to get the job done right. Highly recommend

Ferudun Ozbakir

a year ago

Excellent Service from this company. Very professional, honest and on time.

WisdomFruit.theTruth

6 months ago

Kenny did a wonderful job of hooking up my new refrigerator ice and water maker. He is very polite, professional and friendly. The quality of his work is exceptional! Thank YOU Jim, Kenny, and Receptionist for making the scheduling of Service and payment method quick and easy!! I look forward to recommending you to my friends and family!

Todd Wojciechowski

4 years ago

Mike S.

5 years ago

Ando Plumbing installed all plumbing in our (then new) home 15 years ago. We followed their recommendations for a hot water loop for instant hot water in our master bath and dual hot water tanks - 15 years later, not a call back or problem. Great plumbing recommendations and high quality service. Highly recommend Ando Plumbing.

Michael McMahon

2 years ago

Todd Spear

a year ago

William Feskun

2 years ago

Kenneth very knowledgable and honest, will use them on upcoming job.

Andrea Drabik

2 years ago

Ando plumbing is wonderful to work with. They are on time and very knowledgeable. We would trust them again to handle any issues at our house.

Carla Adams

2 years ago

I appreciate how honest Jason was with addressing my issue! He was very professional and took time to explain things. He cared! I will definitely call again to have work done in the future!

James Illuzzi

a year ago

Best service within an hour of calling highly recommend

Chris Graf

2 years ago

Technician was great, prompt and fixed the issue, would definitely use again

Alan Pawlowski

2 years ago

As always, Jason and Ando plumbing were on time and did a great job. Love these guys!

Luis Pena

11 months ago

Very clean, quiet and fast at installing water tank. Also was on time and very professional I highly recommend them.

Ayesha Noorani

4 months ago

Great service. Charged fairly and did everything we wanted.

Meghan Williams

2 years ago

Richard Blanch

5 months ago

Very happy with service overall

Rob Lukasik

8 months ago

Technician was very professional, knowledgeable, honest and efficient. He cleaned up the mess completely. Highly recommend Jim Ando Plumbing.

Terence Riorden

2 years ago

Install stationary tub

Morgan Falzone

a month ago

As a single mom of two little kids, it was important to me that I had quick and trustworthy help for my flooded basement. I called them in the middle of the night and they had a technician out to replace my sump pump first thing the next morning and the job was done in one hour. Can’t thank you enough!

Colleen Bufahl

a year ago

Jim did a really good job working on my sewer unclogging it

Stacy Harlach

a year ago

Excellent service, done in a timely manner. Technician did a great job

Greg S

a year ago

Had issues with Sump Pump running constantly, causing all sorts of issues. Called Jim Ando Plumbing first thing in the morning and they were able to send Zach over within the hour. He was very polite and professional and took time to explain everything. Fantastic job, I would recommend this company for services.

Melissa Schultz

2 years ago

Wonderful service! I had them install a toilet, sink and shower faucet. All done in a professional, prompt and clean manner! I also had my main water line go, Jim Ando Plumbing was there the next day! Pricing was reasonable and the service again was outstanding! Jim Ando Plumbing is now my GO TO for any and all plumbing needs!

Dina Marinaro

a year ago

Great great job! Very fair price!! Quick service. Zach was very personable and knowledgeable!!! Great job! Will definitely use again!!

Wesley Dust

a year ago

Zach and his assistant did a fantastic job identifying and fixing the problem I had. Both were very courteous and did a great job cleaning up. I highly recommend Jim Ando Plumbing.

Sarina Hanger

a year ago

Jim is Very professional good guy and the clog was fixed within no time at all he also arrived quick definitely will recommend him to anyone i know needing plumbing assistance !!!

Keith Mcclure

2 years ago

Kristin Bernas

a year ago

Danielle Crisona

10 months ago

Quick, friendly, professional service. Would recommend!

Matthew Hull

a year ago

Steve Picciano

a day ago

Kenny was the service technician. He quickly diagnosed an approach for completing the job. It is an older home with original plumbing, so that can be tricky. He completed the job in less time than I expected and with excellent quality. They charged for the job and not an hourly rate. Pricing was a bit high but the job was completed to my satisfaction.

D C

4 years ago

Jim Ando Plumbing was at my home to install a new sump pump and water pump back up. Very professional, knowledgable and their quality of work was fantastic. Took great care to work carefully and purposefully while explaining everything that was done along the way. Took great care to clean up after the job was done as well. Highly recommend their services.

John Stogsdill

a month ago

David was my technician and he was prompt, professional, and thorough. He made sure everything was right before leaving.

Robbie Pagano

8 months ago

Added a water back up sump pump. Scheduled quickly. Arrived on time. Explained all work and answered all questions on site. Professional and courteous. Will use again in future.

Paul & Jay Shemkovitz

a week ago

I called Ando Plumbing to install a new sump pump but ended up having much more work done. When their technician Ken began the pump installation he discovered that water from the sanitary sewer line was making its way into the sump, probably due to a corroded sewer line. Our home was built in the 1950s. Ken gave me a written estimate to break open the basement floor and repair the sewer line. Ken and Joe returned the following week to make the repair. However, corrosion of the sewer line was extensive necessitating complete replacement. Rather than replacing the underground sewer line Ken recommended installing a less costly hung sewer line which I agreed to. Work was begun that day and completed the next day. Throughout the project Ando’s technicians were professional , courteous and friendly. They took care to protect our flooring while moving their tools, equipment and supplies into and out of our home. They minimized the time that we would not be able to use our plumbing . And they cleaned up their work space before leaving. I am completely satisfied with Ando’s work, would use them again and would recommend them.

kate laux

11 months ago

Jim Ando replaced the main shut off valve in our home. I was able to book an appointment for the very next day. The technician was right on time and did the work immediately.

Anthony Esposito

10 months ago

I called on a Friday at 845am, tech was at my place within an hour and the leaking pipe nightmare was totally remedied by 11am. Price was very reasonable and we could not be happier with the response and service!

R WYNN

2 years ago

Service you can trust.

tim burke

4 years ago

Ando plumbing did an amazing job when i had sewer issues. Jim the owner came out to look at issue on a Saturday and gave me a rough idea of cost. being a tradesman i understand plumbing is difficult to put a finite price on especially since the pipes were buried in ground.
they showed up tuesday at the scheduled time, and addressed the issue, when i stopped by around lunchtime, the owner was in the hole digging.
Jim sent me updates throughout the day, as to progress being made. and waited an extra few minutes for me to get home from work so he could personally walk me through what had to be done.
all in all i would highly recommend Jim Ando Plumbing to anyone who needs a highly competent, customer friendly, plumbing service.

Justin Huett

4 years ago

Sean Flowers

11 months ago

Came on a short notice. The problem was fixed the first time. Decent price.

Marie Haettich

3 years ago

Robin McIntyre

2 years ago

Fast professional service.
There is no substitution for years of experience!

Mary Webb-Earsing

a year ago

I came home yesterday to a burst pipe and had no idea where the shut off valve was. I called 6 plumbers including Jim Ando. Roto Rooter got back first and said they would be out within the hour. Jim Ando called back 15 minutes after that and I told him I got it covered and thanked him. This was at 5:30pm. At 11pm still no roto rooter. I called my son and finally found the main shut off. I called roto rooter and told them not to bother and I called Jim Ando in the morning and they were out right away! Problem solved. Their technician Kenny, was wonderful. They are coming back next week to do some more work for me! They are now my go-to guys for all my plumbing issues!

Paul Mellerski

2 years ago

Tonya Y. Briggs-Daniels

11 months ago

Zach was extremely professional and friendly. He's very thorough and clean.I HIGHLY RECOMMEND him for a promotion like, NOW. The entire staff was very helpful in helping me get the installation done in time for my dishwasher to be installed today. Zach explained everything to me every step of the way and I am highly pleased. PROMOTION, PROMOTION AND PROMOTION!!!!!🤗🤗👏👏💯

Jaime Wade

a year ago

Zach was more than professional and courteous; he was AMAZING!!!!!! He took the time to explain everything to us thoroughly and made sure we didn’t have any questions when he left. He was so sweet to our daughter and kind beyond belief. He stayed longer to make sure everything was completed and cleaned and we were happy!! Every company should have a Zach and we will be recommending to everybody and be longtime customers!

younqq Ck

a year ago

Jacob Cole

a year ago

The technician Zack was very helpful. However, 96 dollars to tell me they don’t think that what Cellino plumbing would install would work seems like a lot to me. I can see if they had a new idea. As mentioned above technician was good.

James Schroeder

4 months ago

Chris Herkey

a year ago

Phone answered, same day quick arrival (sooner than expected) and quick repair. Thank you.

mary owen

10 months ago

Made the wise choice to hire Ando Plumbing for a clogged basement drain. Sean came out the same day, identified the problem and fixed it keeping me informed throughout. Kelly and Jimmy in the office were kind and courteous. Thanks for a five star performance.

Joseph Goodrow

a year ago

Samuel Moss

3 years ago

James came by and installed a backup sump pump, and his professionalism and quality of work was amazing. In addition, the price for the install was very reasonable. If I have any plumbing or piping issues in the future, I will be going with Ando Plumbing again no questions asked.

Feng Yu

3 months ago

Evan Wopperer

4 years ago

Our experience with Jim and the J.Ando team was fantastic start to finish. We had a drainage emergency that was extremely time sensitive. I called J.Ando and we had a quote within 24 hours. From there the project was done in less than a week. The price was fair and the work the team did was awesome. Shout out Jason! We will 100% be using J.Ando for future projects. We will also refer them to friends and family!

Wendy Buczek

a year ago

Zach was prompt and courteous. He did a great job fixIng the problem and cleaning up afterward.

Jason Grimm

6 months ago

Lexi Rae

a year ago

Jim Ando was recommended to me by someone from another reputable company. They were very quick to answer their phones, & very quick to come out to our house. Very professional, explained everything to us in detail. Would highly recommend, & use them again!

Doretha Jarvis

a year ago

Help with main sewer line. Incredibly helpful, on time, and knowledgeable. Will definitely use again!

Dr. Andres Rafael Arroyo

2 years ago

If you are looking for quality and honest work from a plumber look no further Mr. Johnson and I worked on several projects at my house and he has been the upmost professional And has given me honest advice on what I need to get done without wasting time and money I cannot recommend them more highly

PATRICK ODEA

a year ago

Wonderful dealing with them . Install was fantastic. Zach did a great job and answered all questions. Thank you .

Steven Samurin

10 months ago

The technician Kenny was amazing, super nice and very respectful of my home. Came right in evaluated the problem, covered everything to prevent any damage and fixed the problem ASAP. Had the parts and did not waste any time. I would recommend these folks for sure. Thanks again!

Dale Anthony

2 years ago

On time and family budget friendly. It turn out to be owner operator error. Daaa. Showed us the error of our ways. New house and we were not used to a double flush toilet. After a quick tutorial and no charge, (including the no upfront charge service call) we were all set. Honest people for sure. Don't hesitate to call them.

David Dadzie

2 years ago

Jeannette Mallaber

a year ago

Nicole Saunders

2 years ago

After a leak in a pipe forced us to shut off our water we contacted J. Ando plumbing. We were lucky enough to get a technician, Jason, that was available to come out to assist us that same day. He texted before he came as they said he would and showed up promptly at 1:30. We explained what we thought was going on and what we thought had happened and he got right to work. He was honest and efficient and got his work completed rather quickly. I would highly recommend a technician from this company to anyone looking.

Robert Cefalu

2 years ago

Katherine Smith

3 months ago

The service guy was super professional, thorough and worked diligently through a challenging drain issue. He he did a great job and cleaned up beautifully afterwards. Definitely recommend!

Scott Witkowski

5 years ago

My sump pump kept going off for days and days and the rain stopped days previous. Called J Ando plumbing and Jim the owner and his crew came out and diagnosed my issue. My drain tile was clogged and crushed from settling of the earth. They put a new line in and closed off the old line. They we’re in and out quickly and professional. Kept me in the loop the entire time. Highly recommend this company. Great service. Great staff and most of all I know the job was done right. Jim Ando of Ando plumbing. Definitely would recommend and have back at my home anytime.

Mike Martin

a year ago

New Buffalo Living

2 years ago

Very responsive and professional. Ando Plumbing fixed two hot water tanks quickly, efficiently and at a great price. They use quality products as well. Excellent job and would call them for any plumbing needs we have. Great business!

Ronald Birke

5 months ago

Very fast arrival time. Knew exactly what needed to be done and got everything fixed perfectly

Kristine Assue

7 months ago

Anytime I've call for service big or small they have been professional, polite and have done great work.

Mark Crisafulli

a year ago

Zach was great!

[email protected] Jailbreak11

11 months ago

Melody Mathias

a year ago

Will have to see if good job was done . Very professional, on time and I liked the service that they text u when the technician is on his way. But so far so good! Will use them again, if all goes well with the drain.

Double A and the Plastic Jams

a year ago

Fast pro service and super friendly staff.
I would call again if needed.

Robert Bellinger

a year ago

Great service. Friendly techs. Highly recommend them to anyone needing a plumber.

Kevin Jenney

8 months ago

Excellent, timely, courteous and very professional. Highly recommended!

Rosanna Berardi

2 years ago

Mohammed Ali

11 months ago

Joe M

a year ago

Roy Waz

7 months ago

The technician was very professional and helpful. His excellent customer service skills really showed, also his knowledge. I was very pleased with him and his work. Thank you again.

Val Meyers

a year ago

Highly recommend! Fast, efficient, knowledgeable and friendly! Good job! Thanks

Tiffany Huncho

a year ago

I paid 326.26 for 10 minutes of service. Seal a hole on the wall and replace a plastic piece on the water tank. My boiler was never reconnected. I was with no heat and had to pay someone else 150 to come back out because the guy here never finished his 10 min job. I had to get my chimney hole sealed according to national fuel and they shut everything off until I called a plumber due to the hazard and I got ripped off by this company! He left this unhooked and this is the guy I had to wait to come out at 10pm , me n my kids was freezing with no heat!!!

Cathy Lastname

2 years ago

Jason was very professional, courteous and fair. I will definitely be using J. Ando Plumbing again!

Michelle R

a year ago

This company is amazing!! Everything was fully explained starting with my call till the job was complete. They are honest and get the job done! Jim and Zach thank you for a wonderful experience!

Laurie

a year ago

Removed gas hook up for dryer and hooked up gas dryer. Total cost for job $575. Was completely shocked and disgusted by the cost. I was quoted $200 by the Lowe’s service people. I thought I would give my business to a local plumber instead. Next time going with Lowe’s. Highly disappointed over the price. Was originally said there would be an $89 service fee which would be deducted from the final price. I was texted an invoice receipt which wasn’t even itemized. Just charge of $575. Wouldn’t recommend.

Carol Suchan

2 years ago

New dishwasher installed and running great. Jason arrived on time, listened to my concerns, proceeded with the fix efficiently. Totally pleased with the whole experience and will continue to do business with and highly recommend Jim Ando.

Joe C

4 years ago

Had my hot water tank die on a Sunday. Called Jim Ando Plumbing - actually talked to the owner - and they had someone out there replacing it first thing the next morning. I was very happy with the way they urgently handled my situation. Service was great and the technician walked me through everything I needed to know about my new water tank.

Ayan DasGupta

7 months ago