Barbara Glaspy

3 years ago

Woke up to no hot water. Called T-Mark and they were at my door in about an hour. They removed the old tank and ensured the new one wasn't leaking. Service and price was great. Would highly recommend them!

Nicholas Lord

2 years ago

These guys were great. Matt was honest, professional, and a great guy to work with. Would have them in my house anytime and recommend them to anyone!

Thomas Grace

4 years ago

After rescuing us during a recent plumbing emergency, I recommend the wonderful work of T-Mark Plumbing without any hesitation. Seldom have I been happier to see a professional responder. Matt Franjoine, one of the company’s employees, arrived at our home on very short notice on a Saturday morning. He quickly diagnosed and addressed the problem, which minimized damage to our basement. And, together with his coworkers, Matt soon thereafter did all the work necessary to repair the problem with the pipes. What is more, Matt and others came when promised and gave good advice for how the basement could be restored properly. I have used the company’s services for several decades, but never have I been more satisfied with their splendid work.Thomas M. Grace

Matthew Marra

4 months ago

Dave from T-Mark provided excellent and professional service when working on my A/C unit. I have used this company for plumbing fixes as well in the past. I recommend T-Mark for any plumbing or HVAC needs

Peter Brydges

4 years ago

My daughter’s radiator was not heating up. Jeff at T-Mark took a look and realized it was a low pressure issue with the boiler. He fixed the problem all the while explaining what was going on. He also took a look at the other radiators in the house to make sure they were up to par. He did a fantastic job. I highly recommend T-Mark and if you get the chance, ask for Jeff. I thank you and my daughter thanks you!

Stephanie Birkemeier

10 months ago

Tmark is a excellent business. They value their customers and never over charge for anything. Thank you Dave for fixing a small problem.

Ryan L (RyanC5277)

2 months ago

My HVAC guy retired and moved to Florida, selling his book of business to T-Mark. To say I was nervous of the transition would be putting it mildly, changeover never goes smoothly and I thought I would for sure have to argue about what warranties I had and what service plans I was used to; NOPE. T-Mark acted as if I was their customer for years, awesome CS reps answering the phones and the techs who have serviced my address are polite, professional, and more than helpful! Last but certainly not least, they are affordable and priced reasonably, excellent company and I’m glad I “chose” them!!

Jim and Gail Hasburgh

a year ago

This company is the best ever. The plumber they sent was a true professional. He knew his craft well. A 2 hour job turned into a 6 hour nightmare. That was not the fault of T-Mark, but due to a 72 year old home with iron pipes. We will tell all of friends and neighbors to use T-Mark. Will use again. Very happy, Jim & Gail. P.S. ask for Dakota, if you can.

Dave Yaeger

5 years ago

Had a Groupon for T-Mark. Jeff Balcerzak called prior to showing up letting us know when to expect him. He was through and explained what he did. Excellent job. I would use again.

Penny McGuire

4 years ago

We lost our HWT (RIP) on a Sunday afternoon. We called TMark and they were ready to fix our tank Monday afternoon. Kevin and Kevin were at the house around 1:30. The K2 team (Kevin &. Kevin) were very friendly and personable. Tank was installed and ready to go an hour and a half later.Thank you T-Mark for your quick response and getting us hot water again. This company is very professional and are all about costumer service.

Chris Gangarossa

a year ago

Greg was on time. Very pleasant and communicated everything. Extremely professional. Knows his business! Wanted to mention Katie as well. She was so understanding of my fear of not having heat. Got me an appointment first thing. I’m so happy that I called. We were taught about the filter. Price was so reasonable and now have peace of mind. Thank you!

Diane Applegate

10 months ago

Mike or aka Big Mike came to my house and was very friendly and knowledgeable. I ordered an new furnace from them as my tenant's old furnace was beyond repair.

Suzanne Laba

a year ago

Nick was pleasant, kind, upbeat and liked my dogs 😂😂. He was happy to answer questions on both plumbing and heating options I had researched. Was happy with his installation.

Jacob Joachimi

4 weeks ago

T-Mark has been my go to. From replacing tankless water heater to having 2 leaks pop up. Quick, good service, easy financing if needed.

Ken Bless

a year ago

TMarc serves the company I manage building underground Utility infrastructure. Instances occur when we are in emergent need of their services to restore water to homes (service taps) I cannot say enough about this company- prompt, expedient, professional with all trades-If you have a pluming HVAC or sewer issue- call TMarc

Don Eckel

3 months ago

Technician was great. She was on time and cheerful. I was left with the feeling that T-mark really cares about their customers. Job well done.

Jack Mack

5 years ago

Jeff B came out same-day, diagnosed the problem, talked us through our options, and fixed multiple issues on the spot. Everything from the initial phone call to the final signature was friendly and efficient. Couldn’t be happier!

Steven Majstorovic

a year ago

Great experience with T-Mark on a furnace replacement project. Ian, Matt, Jeffrey, and William were all awesome to work with. They answered our (many) questions and were always on time, professional, and neat when working. Would highly recommend.

Jeffrey Linsley

3 months ago

I scheduled a repair service call for 11:00 am. However, they called at 9 am, requesting a shift in the schedule to 3:00 pm that same day. The reason provided was the distance between my location in Hamburg and their current location in Amherst, which they hoped to avoid driving back and forth between. I agreed to the reschedule under the condition of their punctual arrival at the new agreed time.Unfortunately, there was no sign of them at 3 pm. By 5 pm, having waited two hours, I called the service number. Their response was that they were scheduled to arrive after one more stop at Blasdel. At that point, I decided to cancel the service call and seek services elsewhere.What I found disappointing was their decision to impose a 10-hour workday on their employees, even on a Sunday. Even more concerning was their lack of communication with their customers regarding service updates, as well as their failure to honor their commitment. This is crucial, as a timely service delivery is as important as the service itself. I believe it's only fair that customers are kept in the loop if there are any changes to the agreed schedule.

A C Shalman

2 months ago

Jeff showed up to assess the problems and propose a plan to resolve them. Very professional and very courteous.

Rod Nagy

a year ago

We own a small multi family building, with a unit that had an ongoing problem. Brian, the techniciancalled to let me know of 2 potential outcomes, with 2 potential prices. Happy (and somewhat surprised!) to say that he was able to completely fix the problem with the lower priced option! Very honest, reliable and knowledgeable plumbing service. Highly recommend.

Amy Jackson

4 years ago

Ryan, Greg, and Rich at T-Mark are amazing to work with. Between my personal home and rental properties, I have used them for every heating/cooling/plumbing issue imaginable. Not only do they do great work, they understand the importance of customer service. Great company, great people.

Amber Coriale

5 years ago

I had an outstanding experience with T-Mark and especially my technician, Jeff who came to service my furnace. He was puntual, efficient, and took the time to explain things to me. In addition, when I called to make appointment, I was scheduled right away. Great service and I definitely recommend!!

Edward Hahn

a year ago

Had to have a sewer line and water service line replaced. The work was excellent, only took the two men 5 hrs and the price was very reasonable. Will definitely use this company again

Renata Canaday

6 months ago

When water appears where's it's not supposed to be, it's never good. I read so many good reviews for T-Mark, I called them. Now, I'll add my good review to the list. From Abby in the office keeping me calm, to immediate confirmations of my appointment, to the on-time arrival of my plumbing expert, T-Mark Plumbing, Heating & Cooling did not disappoint. Ryan was kind, professional and very clear about his repair process; as well as discussing the costs, so there would be NO surprises. He cleaned up after the work was done, so now I can relax. Thank you, T-Mark!

mark feldman

a year ago

This is the 2nd time I have used T-Mark for service (unrelated issues). They are reliable, come when they say, and I feel most importantly honest. Alex the technician was courteous and knowledgeable. He diagnosed and resolved the issue quickly. I will only use T-Mark in the future. I highly recommend them.

Jennifer Baumer

4 years ago

2 weeks ago, our hot water tank bit the dust, the night before the storm was to roll in. Called T-Mark late at night, got a return call within minutes, and the next morning, Mark & Justin arrived exactly when they said they would, installed a new tank, and put me at ease.Today, Saturday, woke to a cold house, and realized our furnace stopped working. Called T-Mark expecting to have to wait until Monday for service, but Jeff arrived within a few hours, explained the issue, and had us fixed (and warm) in no time. It is because of the service I received from these professionals, that I will be using T-Mark for ALL my heating, plumbing & cooling needs. Keep up the great work & reputation!

David Thiemecke

4 years ago

Rich Pelc and the team at T-Mark took good care of me from start to finish. Rich presented a proposal that solved the complicated HVAC install setup at my house. He was patient and answered all my questions. Once the job started, he checked-in daily and managed my expectations well on timing and remaining work. Rich's proposal covered the whole job, including things we discovered along the way about my house. When all was done, the final amount remained just as promised and I was glad to have all the hard work done by professionals. T-Mark didn't shy away from putting four technicians on the job or rotating them so a bigger group got familiar with my home. There's a good chance some will be my service technicians should anything pop-up in the future. My thanks to Tom, Alec, Justin, Justin, Mark, and Dave for taking the time to educate me as they worked. It's been two weeks, and Rich has followed-up diligently on rebates. I wouldn't hesitate to recommend T-Mark to anyone. Ryan Miller, you're running a good team.

Cindy Gentzke

5 months ago

Ben was very professional and went out of his way to make sure everything was working well. Excellent employee!

slahta97

7 months ago

Alex did a great job explaining everything as he went along. I will definitely be using T-mark in the future!

Richard Winiarski

3 months ago

Ben was great informing Had a different big name came out 16k TMark no charge

Stuart Weissman

a year ago

just had an estimate for a somewhat costly sewage line repair.T-Mark was immeasureably less than the first estimate.I called them because of reputation and one previous positive experience with them about 7 years ago.The estimator Anthony Prentiss was excellent.I will update after they perform the work, my expectations are high.

Frank L

6 months ago

Highly recommended.Greg stopped by to give me a quote, 1/3 less than what I was getting from other plumbers in the area, so it was simple, hired. I scheduled an installation, Joel and Mike stopped by the next day and within 90 minutes I had a new hot water tank. What really separates these guys from the rest is customer service. Everything was explained. Joel pointed out a leaking water shutoff valve not related to the hot water tank and recommended it get changed, I agreed, they changed it but at no charge. Who does that! Amazing. Yes, I know it is factored into the parts line item, but the customer service is top notch. There is no need to call anyone else but, T-Mark Plumbing.Thank you Greg, Joel and Mike!

Daphne Pellish

2 months ago

T-Mark is reliable, quick snd trustworthy.

Dieter Zahn

4 months ago

Mike Milne is a great person. He came on time, diagnosed the problem, and gave me the work required and cost of the job! Mike and T-Mark for my needed repairs!👍

Bernadette Kennedy

a year ago

I never really had to deal with the plumber before so I guess I was expecting them to be like other contractors. And sad to say I have not been really getting the best service until today. From the time I called in with my problem I got the next available appointment and Not only was the technician on time oh, but he called me to let me know he was on his way. Had the same enjoyable experience when I was talking to their office. I plan on using the service again in the near future as far as I'm concerned there five stars out of five star

Meghan Mobley

4 years ago

My technician came out quickly that day. Was able to identify the problem with my unit and told me exactly what was needed to repair it. He told me the price of the job before starting it. I’ll be calling T Mark in the future. Thanks for making it easy.

Kerri Annarky

3 months ago

What a wonderful experience with T-Mark. Our technicians name was Dave, and he gave us the scoop on our A/C unit which wasn't cooling down the house. Our unit is 25 years old (We just bought the house last year) and Dave let us know that even though it was old, the mechanics (motors/moving parts) seemed to be running fine, but the coolant/coils were not. He gave us ALL the options, and we DID NOT feel pressured to make a choice. We went with option A - the coolant top up option for now, to see if we could get a little more time with the old beast of a unit. Option B - is a replacement and we will 100% be calling T-Mark again when the time comes to lay this old dinosaur of an A/C unit to rest and install a new one. Dave was fantastic at helping us today, and gave us the skinny on keeping our unit clean for longevity. Thank you so much! Cheers!

Rebecca Archambault

2 months ago

A great visit by Brian today! Very knowledgeable, friendly and answered all of our questions! I highly recommend!

Carla Reeves

2 years ago

I am editing my original review to reflect my latest experience. In less than 10 hours of writing my first review, Ryan, the owner of TMark called my husband to apologize for the delay in responding to our message. Ryan had the project manager and a technician out to our house later that day to troubleshoot the issue. They reassured us numerous times that they were going to do everything possible to fix the issue. The next day Greg, the technician from the previous day, and Ryan came out to replace our pump with a new, upgraded version. I greatly appreciate all of their efforts to rectify the issue with our new boiler. Thank you!

Tim G

4 months ago

After DAYS of fighting with my sewer and it backing up T Mark plumbing saved the day. Where others were going to charge close and possibly over 1k to fix my issue T Mark did it right and for way cheaper than that. Thank you to both of the Johns that fixed my issue. I can go back to work 5 hours away from my family with peace of mind and knowing that I won't have another backup. Their work is also guaranteed. If you're on the fence about this professional awesome company just hire them and thank yourself after. I can't speak high enough about T Mark. Thank you again.

Jackie Slattery

2 years ago

We’ve used them three times so far, for an AC tune up and recharge, a heating tune up and to replace some galvanized plumbing with copper and an out dated hose spigot with a frost proof one and we’ve had a good experience every time. Greg who was out today was particularly courteous and professional. Can definitely recommend.

Gregory Gilbert

4 months ago

We have had Tmark here numerous times for numerous things and their responses have all been superior in every respect. On time and good prices when compared to other vendors. We don't even get multiple bids any more.

Marc Alfieri

5 years ago

Jeff B. Came out on a Sunday. He was great very friendly and knowledgeable. Got us up and running in no time. Gave us good advice. Will use T Mark in the future...

Ayah Setel

3 years ago

Alec actually showed up a bit early, which was great. He was very professional and personable. My furnace was evidently making a noise he’d never heard before, and he made sure to test and adjust everything until it had been running smoothly for a while. Perfect service call!

Ann Dean

5 years ago

Working with the T Mark team is wonderful. They are honest, friendly and very knowledgable .. Definitely my go-to folks for Plumbing, Heating and AC. They explain every aspect of the job and patiently answer questions. Very very good company!!!

Joan Reeverts

4 years ago

Very please with new furnace installation. Explained the product and how it works. Made sure that it was known how to set the temperature/heat/cooling etc. Explained rebate and cleaned up everything.
Had only good experience with T-Mark.

Debra Szentgyorgyi

3 months ago

This was my first experience with T-Mark and it will definitely not be the last. Thus call was for yearly maintenance of my furnace and air conditioner. I highly recommend them. From the women in the office to Keith the service technician, they all had great customer service. They were friendly, professional, and efficient. Great price too. Thank you.

Dave Massey

2 weeks ago

Greg was very knowledgeable and patience with my issues!!!

John Kozlowski

a month ago

Excellent customer service, on time, Nick is friendly, explains things and is a true professional! And a shout out to Katen who called us back after hours and ensured someone would be here the next day.

Glen Aichinger

a year ago

Excellent job! Easy to schedule, on time, professional, and fixed the problem.Best of all - not the most expensive price tag in town either. Very reasonable, right about in line with where I thought the price would be, and actually less expensive than a different outfit we had here a few years ago to fix this issue (which is a recurring problem). Thank you very much!

David

5 months ago

Big Mike was great. Easy 5/5 stars

John Denecke

6 years ago

It is with extreme pleasure letting all of you know how wonderful TMARK Plumbing Heating & Cooling has been to the good of me and my home. I could not be any happier with the service they have provided and i would RECOMMEND TO ANYONE needing help in either plumbing or heating and cooling. This week was the is third time they have provided terrific service for me and the work done each and every time has been really outstanding! Having a company that does the work properly and at a more than fair cost is hard to find, but TMARK is a company that is all of that. It gives me peace of mind to call them back if/when i ever have any issues at my house. I live in the city of Buffalo and had a plumbing emergency and contacted TMARK. I called them and the office personnel could not have been more precise and professional. Along with that, they were able to get to my address within a short couple hours that same morning. What i thought was going to be a major crisis turned into a quickly and efficiently solved problem. WHEW!!!...TMARK sent a friendly, courteous fella named Kevin who was excellent and had informed me he has been with the company for 20 years...another great plus! While showing me through the process of how to fix my issue, he got at it and performed his work admirably. From what had been a panic state early in the morning, fretting my plumbing problem would be a disaster, had turned into a fixed success by early afternoon that same day. HALLELUJAH!!! What a pleasure it is to know you can get great work done for a fair cost. Again, if you are in need of a reputable, professional in the field of plumbing and heating and cooling, TMARK is the company to call for help. You will be glad you did...John D

Tricia

4 months ago

Everyone from t-mark was very knowledgeable, kind, and professional! I had gotten several quotes for work and ended up having them replumb the water lines in my house. They also replaced some of the sewer lines in the basement.Nick & Nikolai were the techs that did both jobs and they were patient with all my questions as well as professional, clean, and courteous.10/10 would use them again for another job in the future!

Joy Jordan

3 weeks ago

Dyllon showed up early and was very attentive when I was expressing concerns and asking questions about my electric issues. I feel well informed about what steps need to be taken and was happy with the quote I was given. Looking forward to getting the work done and having one less major thing to stress about.

Amber Chandler

2 years ago

No one wants to buy a new boiler, especially when you are planning on moving, but T-Mark made the experience refreshingly simple. “Murph” was polite, friendly, and both people we dealt with were very careful with our dog and cat (not to let them out). Fast, professional, and the best of many estimates.

Doretha Hahn

2 months ago

No issues very happy with his service.

D Witt

2 months ago

I rate 3 stars bc TMark was very prompt with appt. However I have not selected them as a potential contractor bc I feel the quote was too high, for work needed, $265×2 to snake drain and bathroom sink plus $$ for repairs if pipes get damaged in process. Not sure but this was not reassuring to me bc addressing the clog/slow draining will lead to a more expensive problem.

James Parker

2 months ago

Keith was polite, professional, and knowledgeable. I was confident that his analysis of my heating/cooling system was accurate and reliable.

Paul Molfese

2 months ago

Excellent service. We discussed the HVAC system and different upgrades. They will be coming back at the end of the month to install the new system

Tom Fabian

4 years ago

I had a flooded basement and called T-Mark. My sump pump was running but was not draining the sump pump reservoir. They sent out a technician named Matt Franjoine. This gentleman diagnosed the problem quickly which was an ice cap on my bubbler pipe. He removed the ice cap and everything was running fine. He was very friendly and wasted no time. He could have told me they had to dig up my yard to find the problem and I would not have known any better. He seemed more interested in doing the job quickly, correctly and with a smile on his face. I was charged for a service call ($39). How refreshing. I can tell you this one service call by them has earned them my loyalty. I will be calling them when it is time to replace my furnace.

frank pantaleo

a year ago

Tmark did a really nice job. I have them adding more baseboard later this month

Timeca Truman

7 months ago

Derek came to clean my outside drain, he was on time and was very polite.

Lavon Stephens

8 months ago

Alex provided excellent service & advice regarding my heating issues. He said s extremely knowledgeable & I’m comfortable with the next steps he recommended. This level of service is why I continue to call Tmark. Thanks for great customer service.

John Tank

11 months ago

We used to have other companies service our HVAC. Now we only use T-Mark. They are the best. Their work is excellent and their prices are extremely fair.

Bill G

2 months ago

Ian was open my input
Looking forward to seeing the job completed
Bill guggemos 😊

Gerry Maiorana

3 months ago

Great service, very professional and informative. Will not hesitate to use this company for any future needs.

Tally Gator

a year ago

Excellent customer service and professional technician was able to diagnose the problem and spend additional time to resolve my issue. I always use T Mark For anything related to my furnace or my plumbing and I’ve never been disappointed!

Jennie Meyers

a year ago

Called and was able to get service in the same week. They were professional, fast, and did a great job. Would definitely recommend and use again.

Olivia Gerhardt

3 years ago

Jason at T-Mark provided awesome service today for our two-family boiler system! He took the time to ensure everything was flushed and working properly so we'd be warm and energy efficient throughout the fall and winter. Thank so much😀

Ben

4 months ago

Always a pleasure to have the team come out. Only wish I could have been given a breakdown of parts and labor. Also I way the service charge could not be applied to the overall cost. Nevertheless, service was great. Thank you

Jen Y

5 years ago

We have 2 properties that had to be serviced so i bought multiple groupons. Used 2 of them for the 2 unit house we have in the city house, and a 3rd one on our suburb house. We had Josh and Jeff and they were both very professional, friendly, and efficient. Will definitely use them again - hoping that they will continue to offer discounted services through Groupon.

Tim White

a month ago

I had the pleasure of working with Jeff this time. Once again, from the first phone call, until the job is finished, the communication is great! He was prompt, friendly, and thorough. T-Mark is my go to place and never disappoint. I would highly recommend them!

Ron Poland

3 years ago

T-Mark has just completed installation of a high efficiency boiler in our home in Wilson, NY. The company was a pleasure to deal with. They were responsive, prompt and professional; providing a fair price and first-class service. They were flexible in accommodating our tight schedule and completed the connection and start-up in 1 day, so the house didn't even get cold. Every one of the 7 employees we dealt with was a pleasure to work with. We highly recommend T-Mark for anyone looking for a plumbing/heating professional.

crazygrk08

11 months ago

My experience with T-Mark from start to finish was excellent. The technician, Logan was very professional and provided exceptional service. Would highly recommend .

Pete Gottfried

a year ago

Logan, the HVAC tech, was on-time, professional and very knowledgeable regarding the work needed on our system. This is not our first time using T-Mark, and it will not be our last.

Anthony Marasciulo

5 years ago

All around professional and fair pricing on their services. Steven, from T-Mark Plumbing, was genuine, and honest, about my project. Great communication, and follow up from him. He explained everything in detail and kept me up to date on his progress of the project. I couldn’t ask for anything more! Appreciate the great service, Steven. Keep up the good work - I’ll definitely recommend your services.

Sarah Cadena

a year ago

Absolutely amazing. Tmark employees are so friendly, educational, and honest when it comes to their services. I am beyond thrilled with choosing Tmark for any heating and cooling repairs I need!

Wendy Gioia

2 years ago

T-Mark to the rescue! Our main line out to the sewer was backed up. One often worries with a 100+ year old home that it is going to be complicated and expensive. T-Mark was able to come the same day that I called for help. They send you a text so that you can track how long it will be until the plumber will I arrive. Brian was here promptly and got us up and running without complication and without breaking the bank!! He was so courteous and professional. I highly recommend T-Mark for your plumbing needs! I hear they do great HVAC work too.

Arthur Heberle

a year ago

Great service! Had a tank that was toast. The salesman came on a Thursday and the installers came on Friday. They did a great job and were quick. Everything is working great. Also, I felt I could ask them a question and get a real answer they were not trying to pull one over on me.

Pam Zelaya

a year ago

Very clear in the communication. Great paperless proposals and options. Great install team. Very clean install once the work was complete. Great follow up after install. Will use them again at my next property.

James Snee

5 months ago

Great guys who know their stuff! I've called them a few times and very good. Loyal customer.

Cynthia Lark

7 months ago

2/2/23..Excellent ServiceNot only did Ken and Nickoli completely fix my plumbing problem; but they also recognized an additional problem that I wasn't aware of and fixed that issue as well. I highly recommend Tmark Plumbing and their team to give fair pricing, professional advice, and total customer service and satisfaction. To some up my recent experience with the Tmark team associates; AWESOME !Cynthia Lark/Buffalo NY

Tanya Baldwin

3 months ago

Anthony was the technician that serviced my home. He was extremely honest as he could have mislead me and charged me for something I didn't need because I didn't know. I thought my outside spigot was not working but it just turned out that the valve was turned off. 😅 I appreciate his honesty. I am certainly keeping this company info for future problems that I may need in the future.Tanya

Lori Potteiger

9 months ago

Over the past few months we have had T-Mark at our house multiple times and every time I am blown away by the level of service, attention, clarity, and kindness. From the technicians to the customer service phone line employees, I could not be happier. The technicians are professional, courteous, knowledgeable, and take the time to discuss options, products, and the process for installation. T-Mark has installed a tankless water heater, which we are very happy with, and a new sump pump.We are grateful for such wonderful service!Thank you T-Mark!!

Jody Skipper

5 years ago

I am very happy with the service that I have received from TMark's Service Technician, Jeff! He is nice and very respectful. He was able to come in a quickly discover what was going on and diagnose the issue that has happened. Our heat would not work at all - and that is because WASPS got in and clogged the air intake with their mud nest - He was able to remove the clog and clean all of the pipes and get everything all set for the winter! I recommend TMark to everyone for any heating/cooling!!!

Lynette Rose

6 months ago

Marie took my call, she was super nice, friendly, extremely helpful & fun to talk to. She knew exactly what I needed & who would be the most helpful to take care of my issues.Kevin Allen was extremely helpful, knowledgeable, super nice & very professional. Thank You T-Mark!!!! I will absolutely use you in the future *****

Harris Hill United Methodist Church

7 years ago

Our church hired T-Mark for 2 major boiler installations. They have an excellent relationship with their major boiler supplier Lochinvar which gave us a great level of comfort when considering the warranty offered as well as their technicians' familiarity with the units for maintenance. Their service is top notch. These guys go the extra mile to keep their customers happy (and more importantly, warm). T-mark's technicians share knowledge to find solutions. We have always been able to reach our technician even after working hours and on the weekends; we couldn't be more satisfied with their response. After many issues with our old boilers, finding this company was a blessing.

Anne Rosenberger

4 months ago

Hired a plumber to fix a leak. They were on time and very courteous! Definitely would hire again in the future if needed 🙂

Jewell Snedden

5 months ago

The initial phone contact and service were very customer friendly and responsive. The service appointment was scheduled promptly and the technician (Derreck) was efficient, thorough and friendly. I wish all service contractors worked similarly from beginning to end and I hope the employees are treated respectfully and appropriately. I highly recommend T-Mark

Martha G. Blessing

a year ago

I have had T -Mark to my house 2 times. Once for a furnace repair. They were only interested in upselling and making money. The tech was very abrupt and did not want to answer my questions. A year later I had to get quotes for a new AC unit so I thought I would give them another try. The guy was in and out of my house in minutes flat, quickly showed me a couple estimates on a tablet, and rushed through every aspect of the visit. I asked him to email me the two estimates because he clearly did not want to answer my questions. That left me having to take time out of my day to call their office and ask a bunch of questions. I chose not to work with them again because the other 2 estimates i got, the representative was very accomodating and took the time to answer my questions. Will never work with them again, they're too interested in pushing upgrades and sales and not serving the customers

Tim “Tj” Shaughnessy

8 months ago

Logan was great. She was able to figure out the problem and effectively get the system working. I'm a first time home owner and her professionalism was great. She explained the system to me and that when I should get a tune up.

Patrick Flesher

9 months ago

Alex from the location was incredibly knowledgeable and professional. He is the reason I will be using T Mark again. He should be promoted above his peer group due to uncommon proficency and conduct.

Khadijah Winkelman

3 weeks ago

Ken was very knowledgeable and efficient with the job we needed completed. Highly recommend this company and this technician!

Paul Zarembka

10 months ago

Steam heating system was checked and corrected where problems were exhibited. Recommended also non urgent repair. Happy with the work.

Michael Concialdi

5 years ago

Great experience working with T-Mark plumbing again today. Had our new toilet & Toto washlet installed today by Mike. He did a great job getting the new system set up as well as getting the old toilet out. Efficient & very knowledgeable about the toilet install. Definitely will be using them in the future for any other plumbing jobs.

James Strom

4 days ago

We had a very good experience with T Mark services. Our furnace was turned up by a very respectful and competent technician.

Robert Carlson

a month ago

T-Mark is always my go to place for any plumbing needs I have. They are responsive, reliable and trustworthy.
I also appreciate their knowledge base and ability to explain things.

Melissa Moriarty

a year ago

This is the second time Jeff has repaired/serviced my furnace. He is very professional and explains everything. I highly recommend him and T Mark.

mike sommer

a year ago

I’m extremely happy with T-mark. I called Tuesday morning, they sent Brian out to give me an estimate. He was there within 2 hours of my call. He was very professional. He said they could install it the next day. It wasn’t an emergency the tank was 14 years old and I wanted to replace it before I had a problem.The technicians were here on Wednesday afternoon. They were very polite and professional. They did a great job. They put down floor covers to protect the carpet. I am extremely happy with the work they did. I would highly recommend T-Mark.

John Reagan

4 years ago

Mike did an excellent job in replacing my hot water heater. He was highly knowledgeable and explained everything he had to do. I really appreciate that Mike did not try to up sell me on additional warranty terms or upgrading the water heater beyond what we needed. Highly recommend T-Mark Plumbing and will continue to use them for all our plumbing and HVAC needs.

limbo1689

a year ago

Jon was able to evaluate my issue and explained it to me very clearly. His recommendation led to my sewer line issue resolution. He was accurate and professional.

donald Wilburn

5 months ago

The TMark team has and continues to exceed all. Of expectations! I ve recommended them to several family members whom feel the same way. Thankyou for kindness and enjoy the upcoming holidays. Donald Wilburn

Rob Kubus

4 years ago

I was having issues with my American Standard Tankless water heater. I contacted T-Mark and recieved exceptional service. From the initial phone call and talking with the Office staff. The staff was polite, courteous and efficient. I had an appointment the next day. Jeffrey Balcerzak the lead service technician arrived early. He was able to diagnose the issue, contacted American Standard and ordered the necessary parts. Jeffrey returned when the parts arrived and replaced the old/broken ones. The entire time Jeffrey was nothing but professional and polite. I hope to need the services of a heating/plumbing service seldom but if i do, I will be sure to call T-Mark.

Joshua Ohlson

a year ago

Ran into a problem after toilet was out, (not T-Mark’s fault), Ryan figured it out very quickly. Very professional and efficient. 70 minutes total for install. Very happy.

CyrilAndPriscilla

4 months ago

Our hot water tank started leaking. I called another place first (which I won't name) which was closer to my house. They couldn't get out to my house quickly and also seemed to not really know what was going on--- phone tag--- but the price they quoted over the phone for replacement was reasonable. I then called T-Mark. They had a guy over to our house almost immediately to assess the situation and give us a quote for replacement or repair-- they said they needed to see the situation first before giving us a free estimate. The tank needed to be replaced. The quote they gave was higher than the first place by a fair amount--- but I decided to go with T Mark because they just seemed more professional. Boy, am I glad I did that! They had two workmen out the very next day. We requested they wear masks since we have high-risk people who live here and they did not give any pushback at all, which I appreciated. They finished the job in two hours, then explained the new system to mein a professional manner as well as explained maintenance. What's more, they had found a dead animal in the natural gas exhaust exit and said that this was dangerous and could have resulted in our death due to carbon monoxide poisoning if the animal had blocked the exhaust completely. They said this was likely because our chimney did not have a metal mesh covering the opening that would prevent animals from getting into the chimney. They recommended I call a chimney place to get a mesh covering installed, which I did the next day. So, not only did they replace my hot water tank, the T Mark guys may have saved our lives in the long run! Thanks T-Mark! Totally worth the slightly higher price! These guys are pros!

Reginald Douglas

8 months ago

We have an older water boiler furnace for the house that didn't work at this time due to the storm. Your company rep came to our house, checked everything out and gave us a very reasonable explanation with a very affordable price. He was able to do the work immediately and now our house is warm again. Thank you Dave for all that you did, we felt comfortable, and when the time comes to change out the boiler we are calling you to do the work. Thank you so much.

Gary Zawislak

a year ago

Alex Jasinski was my service tech. Alex did a great job and communicated every step of the repair of my AC unit. Super curious and we'll manored. Great experience.I have always had great support from T-Mark.

J H

4 years ago

Great company, great people. They do excellent work and go the extra mile to make sure things are done properly and the customer is happy. They have become my first and only choice for HVAC needs!

Trisha Novack

2 weeks ago

Greg was very professional and explained the service that will be provided.

Tom Sellick

3 years ago

Answered all our questions & both installers have a vast knowledge of products and installation. Very pleased with their work. Would recommend TMark to anyone in need of a furnace or A/C.

Marie Licata

2 years ago

Being a home owner you become very leary about people who come to your home for repairs and service. T-Mark is the only company I will ever contact after having some bad experiences with others. The staff and workmanship are impeccable and the professional handling of all aspects of the repair are above reproach. Thank you.

yuying gong

a year ago

I made an appointment with them about the sewer camera inspection, someone came here and take a look and said he can not do that because of my trap size. Later on, I contact other plumber they can do the inspection and gave the professional estimate.

Gregory Gilbert

4 years ago

I was here at Kathy Gielow's when TMark put in the new Air Conditioning system. The two men Richard and Cullen did a great job. Had a GOOD discussion about the system with Cullen afterwards.Cullen made sure we understood the system and its operation, its limitations and it plusses and minuses. His explanations were clear and understandable. When he left we were glad about the decision to have TMark do the work. We will be sure to recommend TMark to others.Greg Gilbert

Brent Clark

7 months ago

Had Jason from T-Mark come out and take a look at the humidifier that was installed to the furnance that wasn't working properly. He was here first thing this morning like i was told he would be. Everything from start to finish was great and the issue was resolved and with no issues. Highly recommend this company for any hvacc or plumbing issues. Plus they all are very friendly and knowledgeable.

Jimmy Lowery

a year ago

Jacob was professional and friendly and provided outstanding service! I would recommend T-Mark based on his great work!

Wilber Maxwell

3 months ago

The guy was very knowledgeable and very friendly and very honest

Barbara Heifferon

4 months ago

Great and helpful service and installation guys. Jeff, Greg, Bill, and Mike are/were excellent. Great teamwork, too!

Jeff Perry

a month ago

Gary removed debris from our main drain. Great service and professionalism. We have a sense of peace and security knowing we have a plumbing company we can trust & rely on. Thank you

Widad Kassem

5 months ago

Ian was very professional and kept me informed regarding my radiant pipe burst. This is my third time using this company for various issues and I would use them again in the future.

Jenna Willis

4 years ago

I just had the best experience I could have had with Matt and T-Mark Plumbing! I had water leaking from under my toilet into our basement and I had no idea what to expect when it came to cost or what needed to be fixed. The woman who answered the phone (I can’t remember her name) was SO sweet and got an estimate scheduled right away. Matt came out and was polite and honest about the fix and cost. The repair was done within the same week and ended up being even less than what was quoted because after diving in, there was another way to do it. Definitely would recommend! Also props for not being annoyed by my barking dogs!

Kristy Schuman

4 years ago

Woke up to a leaking hot water tank. Called T-Mark and Mike promptly came out, assessed the situation and offered several solutions. Old tank was removed and new tank was installed in just over an hour. Mike and his team were extremely professional, courteous and took the time to answer any questions I had. Couldn't ask for better service. Thank You!

Jennifer Hillman

2 months ago

Steve was on time, resolved the issue quickly and provided advice on what to prepare for in the next few years with aging HVAC equipment.

Brian Smith

2 years ago

Had a basic tune up for our 4 year old furnace today. Greg was great - explained everything, fair, honest, good guy. The technology TMark uses is great - text message updates, email invoices, calling 15 mins before arriving is great. Very happy - definitely would recommend.

Edwin Gadson

a week ago

The two guys that did the work were professional and friendly. They explained everything being done and why.

James Torrence

3 years ago

I've used T-Mark for a few projects and maintenance tasks around our home. Today we needed a tankless water heater flush completed, and Greg from T-Mark arrived promptly at the agreed time. Greg was very professional and personable, and the process went as painlessly as possible. From my experience it is easy to recommend T-Mark and Greg in particular. Thanks!

virginia sabatino

2 months ago

Ian Donnelly was very professional and personable. Came at the scheduled time and answered all our questions and gave the best options for our needs.
Great asset to the company.

Russell Trippe

2 years ago

Greg T was the service tech. He promptly went to work after asking me if I had any questions or concerns. I asked a couple of questions and he answered them o I understood. I am a repeat customer and I will call on them again.

Dona Bronkie

a month ago

Brian was right on time to give us an estimate. Very knowledgeable and helpful.
Matt, who installed the hot water tank, was also right on time. He worked efficiently and the family is very grateful.
Thank you for your professional attitude and workmanship.

Mark Wolfson

a year ago

I need to give a shout out to Logan at T-Mark. Back in July I moved into a home that was built in 1988. The previous homeowner kept the home in great condition but like anything that is a few decades old things begin to break. Unfortunately for me, in a span of two weeks parts on both the Hot Water tank and Heater failed. I called T-Mark and they were super responsive. I was fortunate in both instances that Logan was the technician that came to diagnose the problem. This past Friday it was the furnace that stopped working. I was concerned we would be without heat during Halloween weekend. Logan was kind enough to squeeze us in late on Friday. She quickly figured out the issue, had the part needed to be replaced on her truck and was really happy that the heat was working perfectly by the time she left. Thank you again!

Robin Lewis-Cott

5 months ago

Service Technician Mike Milne was pleasant, efficient and got things up and running.

Ernest Lowerre

3 months ago

Ken was excellent. Very cordial, explained job to me prior and completed work is high quality.

Mark Stillman

10 months ago

Cody and Keith gave our home exceptional service. They were conscientious and informative throughout the installation process. All work was done timely and professionally. Would definitely recommend T-Mark for your home energy needs.

Deborah Lawrence

a year ago

So upset. They said a 20 something yo to my house. He cut open my ceiling but couldn’t find the leak. Wouldn’t common sense be that the overflow drain needs to be replaced. Useless, charged 150 bucks to cut my ceiling open now a gaping hole and still leaking! Never will trust these people, I guess he figured what the hell I might as well walk away with some money even though I didn’t fix anything, thanks for nothing T mark

Catherine Kovel

2 years ago

We had a furnace emergency on a Saturday, T-Mark sent Jeff the same day. Jeff was great! He was friendly, knowledgeable, quick, precise and the price was extremely fair. I definitely recommend using T-Mark and I will only be using T-Mark in the future.

Scott McGloin

4 years ago

Workers were highly professional and worked diligently to finish the job in one day! Will Highly recommend T-Mark to our friends and family. Super pleased with Ductless AC! Great workers!

Jillian Quigley

a year ago

We called at 7am and our heating was fixed by 11. Our technician Alex was extremely professional and explained exactly what our problem was and how it needed to be fixed. Price was great! Would 100% call for services in the future!

william Glodzik

10 months ago

T-Mark is the only company I would call for issues in plumbing. Their plumbers a excellent, knowledgeable and very honest in their assessment of what is needed. My sump pump died and Gary replaced it in 1 hour, amazing! Suggested other things that could be done and an estimate on what it would cost

Robert Harris

9 months ago

Logan did a excellent job and explained everything done on repairs very satisfied

Kevin Ryan

6 days ago

Unclogged kitchen sink for my tenant. Quick service and great customer service from all T mark employees

tyler ostroff

4 years ago

Professionalism at its finest. I highly recommend this company. They are very competitive on their prices and warranties. Their employees are courteous , conscientious and knowledgeable . This is my second install in two years. I called them back to install a new hot water tank and they did not disappoint. Kudos to T Mark plumbing and their employees, they know what customer service means.

Jakob Mos

5 months ago

$ 360.00 to replace a broken plastic toilet handle? I would call it gauging, wouldn't you?

casey clark

11 months ago

Greg was exceptional when he came to check out our system and quoted us a new unit. His knowledge and passion for his trade was very evident. I would recommend him to my family and friends.

Mary J

4 years ago

We were in the market for a new HVAC system. The person who scheduled the free estimate was very nice and accommodating. We met with the salesman, Rich, a few days later. He was professional, knowledgeable, and friendly. He made what would seem overwhelming easy to understand. He answered all our questions and was quick with he paperwork. We decided to schedule an install. I can't say enough about the installation technicians. They were amazing. I would not hesitate to recommend T-Mark. We actually have some plumbing work in the future and will call them when we're ready! Oh, did I mention that Rich called me within hours of receiving an email about the rebate information I was missing. He got it straightened out within minutes! Need plumbing or HVAC CALL THEM!

Maxine Hall

4 weeks ago

David Edwards with a very pleasant speaking and warm person to talk to. He took care of the heating issue with my furnace. My first time using the company.

Janet Ellis

9 months ago

Kevin was so accommodating and very straight forward, easy to understand, and nice. I would recommend him to anyone!

Sam Dutton

a month ago

Our team member was excellent. Very polite and explained the job.

Brittany Coker

2 years ago

After a very high quote, I decided to call other plumbing services. T-Mark responded quickly and gave me an estimate that was significantly lower that the initial quote. I will be using T-Mark for my future plumbing needs.

Christopher Morris

a year ago

I renovated my kitchen and moved the location of my range, sink, and dishwasher. TMark gave me a quote for the work and the number didn't change. I had to delay the second appointment several times because of delays I ran into with the renovation and they were very understanding.

Kerrie Cerny

a month ago

Ryan was super nice and very professional. He checked out a fixture for me and estimated some work. Couldn't be happier with his visit😁

Jonathan Zelasko

9 months ago

Not pleased with the information provided by the technicians. They fixed the issue and it took two visits and two separate charges and there is still a pump that needs replacing that neither technician told us about. I just ask that the technicians go over the whole unit/job to ensure the client will have a running unit in its prime condition.End the end they did make things rite after my mom needed a new unit they came and installed it within one day and got us rite before our big snow storm.

Terry Vine

4 years ago

The technician Steven was here shortly after I called. He did a great job and was very nice. Had the problem fixed in no time. will be calling next time I have an issue for sure. thanks

Donald Bauman

a year ago

Gary showed up early, which was a good thing. He was professional ,courteous & did a great job clearing our drains.I'll be calling soon to take advantage of your a/c tune-up offer. Thank You!

Bob Seymour

a year ago

Had tankless water heater installed. The install team arrived on time , answered any questions I had throughout the process and gave the system a final test. They did a great job cleaning up. Overall very professional and personable service. I recommend them highly.

Grissell Gutierrez

7 years ago

Couldn't be any less professional, in my opinion. First off our AC had be broken for 3 days so fixing the AC was a priority. We had contracted them to replace the AC and our furnace ,they were schedule to arrive at a certain time so my husband had to work from home. They arrived 3 hours later and by that time the day was already gone so my husband could have gone to work. They were there for 3 hours and practically got nothing done. So they had to come the next day. Well again they said they will be here in the morning and connect the AC first thing, they arrived late. Then the AC wasn't up and running until after 6 pm. On top of that they had broken a light fixture and didn't even mention it, if it wasn't for my husband going around and checking everything they wouldn't have said anything. At the end there was no discount or nothing.

Timothy Brindley

a year ago

New A/C install

Lenny and Derek did a fantastic job. Showed up and got straight to work. Communicated well and walked me through everything they did when completed. Thank you.

Margo Moulin

2 weeks ago

Great communication. Keith really listened to our issues and offered well thought out solutions.

J CC

7 months ago

The technician, Ryan, was very professional and knowledgeable about fixing the problem. He was respectful of property and showed concern about making sure the customer was satisfied. He did everything within his powers to make sure the problem was corrected.

Caitlin O'Neil

5 years ago

We're first time homeowners and had major stress about ensuring our HVAC system was safe and reliable. Jeff came over and in an hour checked our furnace, explained how it worked, told us what to watch out for, and made sure we knew how to efficiently control the temperature in our home. Thanks, Jeff!

Kenn M.

a month ago

Aug 13 my A/C took a dump and needed repairing immediately as to poor health needed A/C. Called at 7am was told a dispatcher would call after 7:30am. Called at 8:30am and stated a technician named Jason would be at my address between noon and 2pm. 9:30am Jason called and said he would be here in 10 minutes, got here and went to work, found issue in less that 10 minutes and fixed it at a fair price. Very nice young man and pleasant to deal with and would recommend him for A/C repair. BTW he even cleaned my compressor and offered some information on maintaining my A/C.

Tom Thurlow

a year ago

I was in need of a new furnace. Called T Mark heating and they came out same day. Inspected old furnace and confirmed replacement(no charge) Less than an hour later Rich came over and gave us an estimate. We agreed and they started the next day!They arrived on time and went right to work. Justin was great and worked with me on location of furnace, hot water tank and exhaust options. Keith jumped in with his expert plumbing skills and created a work of art out of the piping. I was very impressed, especially considering how much was involved. It was actually a two day process to complete. Keith went over how the system operated and furnace settings when completed.The next day I noticed the under cabinet heater(old unit) was not coming on. I called and Justin came over right away. He pressure bleed the system to release an air pocket. No problem, sometimes you just have to get the bugs worked out.I couldn’t be more impressed with the professionalism, quality of work and quick service. I wouldn’t hesitate recommending T Mark. We haveused them in the past and have always been pleased.

Scott Harrington

4 months ago

T-Mark Plumbing did a really great job repairing my investment property sewer system issue. Maintaining my property from across the US while changing over property management is a huge challenge, especially dealing with tenant availability and aligning with the plumbers schedule. T-Mark made this process very easy and they were able to squeeze me in same day which is almost unheard of these days. Like all contracting companies, you need to be hyper vigilant of being scammed, but they took that concern away very quickly with their great communication and explanation of what the issue was. Just for reference, my previous property management quoted me over $7,000 for the repair, T-Mark, just over $400. I was about to be scammed, luckily I found a trust worthy company who does quality work for a fair price. Thank you T-Mark for all the help, the excellent communication, and the professionalism, you are now on my speed dial.

william feliciano

7 months ago

They arrived even ahead of schedule which was awesome since the temperature in the house was dropping steadily. Liam was very knowledgeable and did the repair without rushing and doble checking that things were done the proper way.

Holly Henderson

a month ago

I’m extremely pleased with the professional service that Nick has provided.The communication is great, he explained all he needed to do and the job was done ahead of schedule.

Vickey Brenner

10 months ago

T-Mark went out of their way to fit me in with one of their guys who evaluated the problem at one of my rental houses. Jeff arrived when he said he would and treated myself and my tenant with both a professional and kind manner. I have used T-Mark before and they are always my go to when I have plumbing issues, heating issues… If only they were roofers!

Andrew Schlegel

a year ago

Greg was extremely professional and genuinely a nice guy. Very trustworthy and fun to talk to. I couldn't be more pleased.

Jeffrey Fegal

10 months ago

Had T-Mark install a heating and AC system. There was great communication through out the install . Every concern was addressed , every call was returned promptly . T-Mark was highly professional in all aspects of the install. I am very happy with there service.

Dennis Postula

4 years ago

Jeff was not only responsive and professional, but he noticed our broken water heater part was still under warranty. He called and had the manufacturer send us the part, savings us several hundred dollars !

Christine Looney

5 years ago

I called to have my furnace checked before winter but as it turned out I needed a new furnace. My system was old and Jeff was very honest and upright about the problem.He contacted someone while he was here about coming out and giving me options and a guote about installing a new one. Someone came back shortly after and when I decided what I wanted he asked me when I wanted it installed. I said as soon as possible. He sat up an appointment and 4 days later I had it installed. I was very pleased about that Mark and Rick came out to install it. They explained how the system operates and all the safety features it has and how the thermostat works. They were prompt,polite and very professional. They answered all my guestions and when they were finished they cleaned everything up. Excellent service! I would highly recommend them to anyone who needs a new furnace.

Gregory Eaton

a year ago

Had a simple, but involved, plumbing issue with two storm drains. They were able to come out the next day and complete the job! Their prices are inline with what you would expect, but they did offer me a discount on the second line, which was very much appreciated. Curt was friendly, informative, personable and professional. Great service!Used them again for a more complicated job. They were able to send a crew out the next day! They did another outstanding job. Crew was personable, explained everything to me, knowledgeable, respectful of property, and went above and beyond to complete the job. Great company/people! Shout out to CJ & helper, Abby at the office for helping us get the work done in less than a day!

Debbie Walker

2 months ago

Liam was on time, he efficiently tuned our AC and was knowledgeable; explaining what we needed to keep our AC unit running efficiently.
We highly recommend T-Mark for furnace & AC tuneups.

Derrek Palmisano

2 weeks ago

Great fast service! Would highly recommend!

Lynn Lundgren

2 years ago

We had a new AC unit installed today. The technicians were on time and professional. They were very friendly and finished the job quickly. They did a great job. We were also able to get 0% financing for 5 years. I recommend them to anyone.

Debbie Law

2 months ago

David came to look over our AC system and performed maintenance service on it. He was on time, professional, conscientious, very informative, helpful and friendly. Thank you David!

John Teitz

2 years ago

Very pleasant service. Professional and explained features of the new water heater. I would recommend them for any plumbing needs. They were prompt and timely.

Shaheedah Nieves

6 years ago

Scheduled service for the furnace, got a two hour window on a day convenient for me, tech called ahead to let us know ETA. Quick, friendly, professional and thorough service. Will utilize again. Thank you!

Canaan Clark

7 years ago

My review is a bit long, however it is the only way to give T-Mark the credit that is due, TRUST me read it! Back in June 2015 we were in need of sewer help as our line was backing up again (even after we paid to have it fixed 9 months prior by a company recommended by a friend).We decided to trust another recommendation from friends and this time called a different “bigger name” local plumbing service in Buffalo. When I called, I was met with a receptionist with a horrible attitude and who was quite rude. I was told to call back the next day as my schedule was “just too complicated” and I would have to change around my schedule for them. After that there was no way I would call them back.I decided to do some research online of my own and decided T-Mark seemed like the best choice. When I called Jessica answered the phone and was extremely nice and helpful. An appointment for June 12, 2015 was set. That day Patrick Keenan from T-Mark showed up to snake out our lines. He was extremely professional, nice and did an AMAZING job! He explained everything in detail and also explained what else should have been done the first time, he even took time to discuss some options that we may do in the future to our service. Patrick went above and beyond what any other service professional has ever done and was definitely experienced in his trade! My wife and I were in the home stretch of planning our wedding at that point, so to have someone be that great and helpful made our lives that much better, married just shy of a month later.This brings us to last week. We started having issues with our furnace as we just kicked it on for the first time since last year. So we immediately call T-Mark and again I speak with Jessica, who late on a Friday was extremely nice and helpful! I eventually get an appointment for today October 20, 2015. Ryan Miller from T-Mark shows up; again extremely nice (immediately pays compliment to our small but unique Tonawanda home), very professional and gets right to work. Again just like Patrick, Ryan goes above and beyond to find out the problem and in what seems like no time at all and fills me in on what needs to be done. Ryan too was extremely knowledgeable in his field.My wife and I will now only trust T-Mark for our plumbing, heating, and cooling needs! They have a loyal customer in us and we both will/do HIGHLY recommend T-Mark Plumbing Heating & Cooling!

Dean Boucounis

7 months ago

Brian did a great job explained everything with options. Very professional. We Appreciate it the way they keep in touch from the time you set up the appointment to the time the services are performed I texting, email etc.

Ana B

7 months ago

today I had the pleasure of working with Mike who repaired my boiler. He was great and knew exactly what needed to be fixed. My father had to use them as well for a problem with his boiler and Mike was right on the job and was extremely professional and knowledgeable. It is so nice to work with a company that has high customer service standards and that does excellent work. I continue to talk about them with all my friends and family and will do so due to the fantastic experiences that I’ve had.

Maureen Fitzgerald

a year ago

Liam arrived on time to help us with a furnace issue. He worked very quickly, resolving our problem and explained what happened and what was repaired. We would definitely use them again!

Chelsea Musnoff

a year ago

T-Mark was a 5 star experience from the very first phone call to the end of the project. Every person on the team met us with kindness, eagerness to help and professionalism. A freak accident caused a power line to snap and fall into our backyard. The surge from the damage destroyed our furnace and we were without heat on a naturally cold/snowy day in April (with a 4 month baby at home). We were clueless of what went wrong, so we called T-Mark and explained the basic details and from the start, you could hear the compassion/urgency to get the ball rolling on servicing our needs. We had a technician at our house within less than 2 hours. Jacob W was truly one of the greatest service techs to ever enter our home for any repair we’ve needed since residing at our home. He was so kind and so determined to help us. He spent so much time trying to troubleshoot the damage. He did everything in his power to get our furnace working—he also stayed so quiet the entire time because our daughter was napping (and we didn’t even ask him to be!) He then had another service tech come over to see if they had a part to troubleshoot the damage before making the best/most cost efficient recommendation for service. She arrived after Jacob spent over an hour assessing the furnace. I didn’t hear her name because she was equally as pleasant, kind and courteous to be quiet for our sleeping baby. But she was just as hard pressed to try to get us heat for the night. Despite their maximal efforts, our furnace was beyond reasonable repair. But it was obvious they tried all that they could. They set us up with a wonderful program manager Justin W who then came over to give us a run down on options for a new furnace. Since we were not prepared for such a large purchase, we took the information and asked for time to make a decision. He was so kind and understanding—he was available to contact for more questions after he left. We needed to think fast because we needed heat for our baby. He truly helped us along the way as we weighed our options. It was an easy decision—we chose T Mark for installing a new furnace. They were able to install by the next day. Justin returned in the morning and delivered two space heaters that kept our home warm as we waited. The furnace was installed by Derek S and his team—it’s up and running now and the process was quick. Our broken furnace was removed and we had heat within less than a half days time. Thank you so much T-Mark! If you want fast, reliable and professional service with long term security, your best bet is to go here!

Arlene J

10 months ago

Brian was very professional, prompt and explained everything; this is my 2nd job thru T Mark and I would strongly recommend

Richard Johnston

4 months ago

Alex arrived when he said he would. He was very professional and courteous and answered all my questions. I would highly recommend him again. Thanks, Rich J.

Karen Taylor

3 months ago

We just had Ben here to unclog a difficult drain. He was very knowledgeable and efficient. I would definitely recommend him and I will use him again! Thanks T-Mark!

Eartha Newbern

8 months ago

Jon Peck showed up to complete task of outside drain and that he did .He worked diligently until issue was resolved .He was kind , knowledgeable and did an exceptional job , kudos to him 🙏👍🙌💪👏

arlene zak

2 months ago

Great experience with Nick Schwartz with the issue of my leaky kitchen faucet hose & replacement of the faucet & some piping. He was knowledgeable & personable talking to me about the job and options. An overall excellent service experience - kudos to Nick!

roger aumick

3 years ago

Greg the service technican was very professional, knowledgeable &
personable. He genuinely seemed to care about the service that he was
providing. He arrived at my home in a timely manner. I would highly
recommend this company.

cheryl suszczynski

5 years ago

I had a shower that leaked and T-Mark was great to work with. The women in the dispatch office were very friendly and efficient. My technician Mike was very helpful, patient and kind with all of my questions. He always responded quickly and did a great job with my shower stall. I would definitely use T-Mark again if needed and will recommend to others.

Colleen Luciano

a year ago

Liam O'Reilly is very professional and.knowledgeable. He let me know what he did and what he found with my air conditioner. He came with a nice smile and leaves with one, as well. Great job..
.

Beverly Browning

5 years ago

I just had my furnace cleaned by a technician Jeff who was not only very professional, but extremely polite and personable. I certainly will call them again. This was my first experience with T-Mark and it was wonderful! I'm very pleased!

Shelby Helsel

11 months ago

Our toilet was leaking in the basement. During the fix, it was discovered that the previous owners had done some terrible DIY that made it a bit more expensive to fix. Kevin did a great job, he explained every time we ran into something that would cost more and made sure I was okay with that before he fixed it. He was very professional, and given the circumstances, I think very reasonably priced.Also, I have to say, I was very pleased that when he was coming I received a phone call that he was on his way, followed by a text message with his photo and his full name. You can never be too careful and that safety feature really gave me peace of mind.

Charles Monteleone

a month ago

Everything from the initial phone to the completed job was a wonderful experience. The employee who answered could tell right away I was upset as I explained a plumbing problem. She very caring and professional, instantly made me less nervous. Set up sane day appointment. So many different service companies do not take thier customers life's into consideration, usually give a rough time and I end waiting all day hoping for help to arrive. With T-Mark, I was treated like I was getting help from a close family member. Instantly I recently an email confirmation with EXACT time. Then several texts containing updates and who the service person was, name, photo and a great description. Jon Peck brought service to a whole new level for me. He arrived early, exactly as text explained. So professional, courteous, patient, and kind. He explained every step and procedure he was going to do to fix the problem. Also provided exact pricing and time of completion. Everything was fixed, exactly as he said it would. Tested everything out before leaving, answered every question I had, explained things that even I could understand. At the end he was very respectful to me and my mother. I wanted to take the time to give a detailed and honest review of tbe entire service I received. And to let anyone reading reviews and considering have a job done, please be rest assured you will be getting the best service possible. I'm very thankful and will always contact t-mark first, without hesitation. Now that they offer electric service, it opens a lot more jobs I can call them for. Thank you Jon and every one that works hard to make people feel safe and provide amazing piece of mind. Charles Monteleone

Kathy Herritage

a year ago

From beginning setting up appointment to end of the job very professional. The texts are really very helpful. Ken was also very knowledgeable and cleaned up after the job was done. I would definitely request him for other jobs. Thanks TMark

Hasmeet C

a month ago

Great service from David, had a ac unit in a new rental of mine wasn't turning on and he came and got it fixed promptly. Gave great advice for future maintenance on the system as well.

Robyn Fremont

4 years ago

I just had a T-Mark rep visit my home today and I am through the roof(pun intended) satisfied with his service. Its refreshing to know that old school customer service and professionalism still exists in today's business culture! Way to trouble shoot and problem solve!

S G

a month ago

David Edwards from T-Mark came out to service my AC. He was very thorough, explaining everything that he was doing & was very patient when I asked questions. I will definitely use T-Mark again & will ask for David when I do my next AC service. Thanks!

Tara

8 months ago

Jon was great! They even showed up on New Year’s Eve. Super professional and friendly. Highly recommend and will use again!

James Ellis

6 months ago

She was very pleasant very nice to work with she's an outstanding employee and she's the very good personality.....

Paul Hosking

a year ago

Used these guys to install a hot water tank a couple months ago. Friendly, professional, efficient, informative. Competitive price.Just had them clear out a slow draining sink. On time, professional, efficient.Plain and simple would call T-Mark again.

Karl Anderson

2 years ago

Shout out to T Mark and their tech Liam. AC unit stopped working all together, call T Mark and had appointment next day. Showed up right on time, quick repair needing a new capacitor, had the correct part in the van and up and running again at a very fair cost. Great service and value, they will get all my business going forward!

Dwain James

4 years ago

Greg came to my home just over an hour after my initial call concerning our furnace. He knew what the problem was and gave us an estimate. He had to order the part. Return the next morning and fixed our furnace quickly. He was professional, answered all our questions and put us at ease. And the fee was reasonable. Thank you Greg!

Kenna Greek

a year ago

We were in need of a new hot water system and T-Mark quoted us $1,000 less than the first company we checked with and they got us in very quick as we did not have any hot water. I talked to them through a chat online and it was very easy to set up the consultation. They are super professional, letting you know who is coming to your house and what they look like before they come. They also share some back story to their employees. The entire experience was easy and painless and actually pretty pleasant. The day of the installation we needed a lot of work done for the new system to be put in, the guys worked an almost full 12 hour day and when they were finished, the work they had done looked immaculate. So much nicer than our previous system that was about 10 years old. They were very good at explaining things to my husband and I as well. The financing options they have are also a big plus. One other thing that made me really appreciate this company was that about a week after the installation they sent us a package with a lunch box filled with cookies. I will use this company for future problems and maintenance and I will definitely recommend them to anyone! Huge thanks to T-Mark, and Keith and Bill who did our installation!

Cisco Warrior

4 weeks ago

Have used T-Mark for years, absolutely love this company

Jessica

a year ago

I had what should have been a simple fix, but wasn't. Due to personal reasons, I didn't have the money for the actual fix, but Jon went above and beyond to make sure I got a temporary fix until I'm back on my feet and can call him back out.And my dog was pretty quiet while he was here and working. My dog doesn't like strangers, and is never quiet while they're here and working.He knew this guy only had the best intentions.The temporary fix to leave me with some peace proved it.10/10 recommend.

Victor Krese

8 months ago

Alex was great. He diagnosed and fixed the problem quickly. He was polite and professional. Top notch service.

Kathy Bonfante

3 years ago

I first made appointment for toilet. Took two times to come out. They un clogged toilet. But did not notice water coming out the bottom.That was Friday.Monday they were supposed to come out to un clog drain. No show . Today they said from 11- 1 no show and when we called they said the booked to many appointments. Meaning our problem was minor.They called us at 1130 and said they were on their way. No show.They are unreliable. Called cellinio. They are on their way.So now I'm getting texting back from owner saying I'm not telling the truth.I've been haggling with these people over my comment.I wrote the truth . They didnt show up and failed to call me and tell me they weren't coming .

Wanda Helmicki

4 months ago

Excellent customer service, constant communications ( texts, emails, phone calls ). to wonderful, polite, and professional technicians. Thanks so much !

Lauren Rz

6 months ago

Liam is courteous and very efficient- thank you for the info on when to get my ac tuned up…have a great day!

Curtis R Middlebrooks Sr

9 months ago

I was getting water backing up in my basement when I flush the toilet Brian from T Mart, came out and assessed the problem and realized it was the roots that were causing the back up from a tree that I have out front and he went above and beyond to correct the problem to the best of his ability and did a fantastic job. I thank T Mart, for employing people like Brien. If you request Brien for your plumbing problems, I guarantee you won’t be disappointed.

Mark Fera

3 days ago

Logan is an exceptional plumber. She is knowledgeable and friendly. We were happy with the service she provided

T.J. Walls

4 years ago

I called T-Mark and they came out the next day. Based on the work they completed and time the responded to my call the price was more than fair. In addition to the price the service was great as well. He explained what needed to be done. I would highly recommend T-Mark.

Matthew Krumm

3 months ago

Mike was fantastic, very knowledgeable and offered very constructive advice on next steps with my unit. I would recommend him everytime and to anyone i know!

Gustavo Soto

6 months ago

I haven’t used them yet for service but I’m sure I will. They were courteous, professional and responsive to my every need. They gave me a variety of options the best help my needs. T-Mark has a customer for life in me!

jeanette andrews

a year ago

I just needed a diverter replacement for my shower to work. I even bought the parts. They charged me over $210 and were here for about 20 minutes. That includes the time to do the estimate and the bill. I know plumbers are expensive but $21 per minute or maybe $40 per minute if you don't count the paperwork time is just plain price gouging. They had no qualms at all about taking my grocery money for the entire month.. I won't be using them anymore

Sandy Stachowski

a year ago

I recommend T-Mark heating and plumbing to everyone I know. I have used them in the past and present and will continue to use them. Great service very professional and friendly and trust what they say.

Michele Merritt

2 months ago

Jon was great. Very professional and explained everything he was doing. I would recommend this company.

Kathy Singer

7 months ago

Jimmy Buttery and the operator Brian were amazing. They were extremely respectful as to not to disturb my difficult neighbor’s property. They got right to work. Did an excellent job in a timely manner and cleaned up everything as if they were never here. I mean everything the public sidewalk, the road and my sidewalk. They were friendly and professional even when the troublesome neighbor opened his window to try to start trouble.I highly recommend T-Mark Plumbing, Heating and Cooling to everyone! Professional, conscientious, friendly and respectful!Update 2/16/23 ran into my neighbor across the street and she asked me who it was that fixed my sewer because she was so impressed with the job they did and how clean they left everything. She said they even cleaned up the street. When they left you wouldn’t even think they had been there. I let her know it was T-Mark.

Todd Robinson

5 years ago

T- Mark Plumbing and Heating did an excellent job of replacing my furnace and a/c units. The technicians were very courteous and professional. They arrived timely and we’re very considerate about not tracking dirt and moisture through the house during the installation process. The installation was done with attention to detail, being not only functional but aesthetically pleasing as well. I’m also pleased with cost of the project, which I believe to be an excellent value. Many thanks to Mark, Paul, Greg and Rich for a job well done!

Dean Dallessandro

2 days ago

The service of these guys was impeccable I would tell anybody I know to use tmark

Jeffrey L

7 months ago

My wife and I had a tankless water heater installed by David and Michael. Unfortunately, the following day, National Fuel had to correct T-Mark’s work as T-Mark left the main gas line that feeds the tankless water heater loose at multiple fittings. This resulted in a gas leak.When we spoke with T-Mark, they stated that there wasn’t a technician available to fix their own work.

Jake W.

a year ago

Fantastic place. Had them out a few times, always the nicest technicians. Logan was out most recently and she was an excellent help. Expertly identified the problem, made sure to get it covered under parts warranty, and didn't charge me for the visit cause they'd just been out two weeks prior for the issue. So glad I started using them.

katherine [email protected]

a year ago

My hot water tank was making a noise...it took about ten minutes for Richard to figure out I have sediment in my tank... assured me that it was not going to leak so I am calling TMark to have the tank drained.....I appreciated the speed and efficiency.

Ivan Docenko

2 months ago

Received phone call this morning.rrsponding to e mail last week,that he was nearby and could stop in for estimate,if we had time. He came in 10 minutes, observed and took photos of what he needed,gave us a reasonable estimate, awaiting our response when we're ready Respectful and professional!

Patrick O'Reilly

2 years ago

I’ve been using Tmark for years now. I’ve stuck with them because everyone is pleasant to work with and professional and I find the rates to be very fair.Matt F. was my plumber today and he was super thorough. He was on time and he got the job done quick! It’s always nice to have an expert take care of things.I would recommend him and Tmark for any plumbing jobs!

Lando

2 months ago

My technician David (Edwards) came faster than I expected and fixed the issue efficiently and effectively! I will be using him and T-Mark for all of my properties moving forward. Highly recommend

Michele Banks

3 months ago

Gary was very professional,understanding and kind. Would definitely recommend him and T Mark to everyone. Thank you for your heartful patience in our crisis.

Sandra Lowe

3 months ago

We just had an estimate done he was very nice polite gave us all the options explained everything answered all questions.

Cheryl Bodenburg

a year ago

Jacob came to my house at 2:00 promptly for a heating maintenance. He was very professional and nice. Explained my system is old but still in good shape. I was happy with that news. He also said I would get the form for the national fuel rebate. Very happy with the experience. Will recommend and use them again.

Peter Graves

a year ago

Jon S from T-Mark did a superb job. He was on time and fixed my disposal very quickly. Hats off to T-Mark for developing such a strong client-facing/responsive system.

VYRA

6 months ago

Truly satisfied with the WHOLE ENTIRE TEAM at T-Mark. The whole team from start to finish was great. I would definitely recommend T-Mark and you there services again. I truly loved they fact that they text a picture of the technician that will be showing up to your house. Show that this company also have safety concerns for the customer. I love my new heating and air system. FANTASTIC JOB T-MARK

Rachael Semrau

a year ago

We had a great experience with Cody and Matt! They were very professional and knowledgeable. Our home was kept clean for the entire week they were there- and it was a messy job. Highly recommend!

Nicole Rogers

2 weeks ago

Rip off way to expensive They came to give me an estimate for a home generac well let me to you I got 2 other estimates and the one company we decided to hire is 1/2 the price then this company for the same exact generac don’t know who there kidding but they didn’t pull a wool over my head.. RIP OFF

Collin Holycross

a year ago

Needed a new central AC unit. T Mark was the cheapest by far and had the work done the next day. Installers were thoughtful, polite and fast. I'd give more stars if I could.

Linda Walter

a year ago

Super service from Jon.! 😀Came on a Sunday to repair a rotted elbow on the tub vent pipe, where water was literally pouring from the basement ceiling. Very friendly, professional yet personable, got the job done in little time. Fees are reasonable. Highly recommend T-Mark!!

ber

3 years ago

Jason was incredible in helping get our furnace back up and running during the coldest part of this winter! He went above and beyond in seeking coverage for the warranty for the part needed for our furnace. We will definitely be contacting T-Mark in the future for HVAC servicing!! :) Great service, at a great quality and price too.

RJ Bishop

a year ago

Our A/C was 30 years old. T-Mark answered my call right away and came out the next day, replaced the Furnace and A/C. Crew was professional and seemed to know what they were doing. Seemed to get everything done without any hiccups or problems. Took time to go through everything with me. Overall very happy customer. Beware, the prices on all this stuff I've gotten from several companies and it is all more than I imagined

aaron tech

a year ago

Long story short, I had 4 companies quote me a install of a new water heater and new boiler for my house, with removal of the old. Of the 4, T-mark was the lowest cost.T-mark is super professional in its operations.* They text u pictures of the technician coming to your home prior to their arrival.* Their quotes were completed and emailed to me before they left my house.* The techs took the time to explain the pros and cons of a traditional boiler vs a combination high efficiency boiler.* They offer 0% financing.* Didn't charge me any extra for hooking up my ecobee smart thermostat.They did the removal and install in one day! They sent four technicians to my house.The quality of their work is above and beyond what the original boiler had. T-mark techs reworked the copper piping, the manifold, and added shut off valves everywhere, thereby making any future maintenance pain free. I am really really impressed with the new system.In the pictures note that the new boiler is the blue one.Thank you T-Mark!

Azu Husky

8 months ago

They did the job the next day they came to give me an estimate. Needed an urgent sewer trap replacement as our old one broke clogging our sewer pipes and flooding the basement.

david koch

8 months ago

John was great did a sewer camera fully explained everything that was wrong and gave his expert opinion on the correct fix

adam wigdorski

6 years ago

Great pricing. Smoked the competition. Stuck to the schedule. Asked workers to wear booties or take off shows on my newly refinished hardwood and they did. They taught me about the system and cleaned everything up. Great company

patricia McDonald

5 years ago

I can't rave enough about the service I received today from T-Mark! Thank you Ryan Miller for your prompt attention to my heating situation, and thank you Jeff Balcerzak for your excellent service! What a top-notch company!

Danielle Cobb

5 months ago

Ryan was exceptionally professional, polite, knowledgeable, but was unable to complete the job today. He said he has to come back tomorrow with a high-powered hot water machine to flush out the clog, and asked the family to bail out the dirty water that came up into the bathtub before he comes back tomorrow between 12:00 and 4:00 and the price will more than double.Ryan's hard work enabled the family to use a snake in the toilet to finish unclogging the drain. It was unnecessary for them to come back the next day for an $800 plus job with a high pressure hot water jet.

Marc Carosi

2 weeks ago

Brian was great. Provided solid estimates for the work we need.

betty reidy

4 years ago

Serviceman was very polite and helpful. Fixed the air conditioning problem. Also looked at the furnace and gave recommendations for noise made when heat is on. Not pushy but honest with his thoughts about repair vs replacement of furnace.

Christina W

a year ago

Dave was an absolutely marvel. Not only was he knowledgeable and professional, but flexible and service oriented. His demeanor alone has guaranteed TMark a customer for life. Dave, you are a credit to your company. Thank you!

Judy Hall

6 days ago

Gary was very pleasant and knowledgeable he explained everything to us about the situation. The service was excellent! We are very pleased with service provided!!

John Grek (buzzvader)

a month ago

Ken did an excellent job and was very efficient at what he did. Great job and very nice person.

Frederick Eichinger

a year ago

Greg came out on Friday, I set up the appointment on line for a new hot water tank, on time. Went over the job gave me my choices and cost. I asked if he could do it as soon as possible, he said he would call me back in 10 minutes as he left. 10 minutes later I go the call and they said they could out next day at 9:00AM. Joe and Kyle arrived at 8:30 actually (wow not only on time but a little early) They explained the job and I let them go to it. 3 hours later they were done. We were set to pay and I asked how much, Kyle told me and it was exactly what Greg had quoted me! Great work, very satisfied...nicely done gentlemen!

Jennifer Roller

2 months ago

Alex J was great!! He was on time and showed me what was wrong with my AC and fixed it quickly … I would definitely recommend him and T-Mark!! Thank you!!

Sarah Weidler

4 months ago

Liam was able to figure out why my furnace would stop working intermittently. He was able to free up the gas valve for the meantime, but I may need to replace it when we get into cold-weather again. He was very upfront and honest about his repair and about his recommendations. I appreciated it.

DANIEL GIBSON

2 months ago

Great service and review of my current heating and cooling system concerns. Quote for replacement was thorough and explained well.

Bruce Koren

3 months ago

Liam was great! Friendly. Professional and quick!

Rocco Brindisi

a year ago

David was very professional and courteous and explained everything he did. I would highly recommend him.

Michelle Wing

11 months ago

I have had a nightmare of a time with the plumbing in the house I moved into a year ago. T Mark sent Seth out quickly, he was fast, professional, explained everything in detail, and was very understanding when I was very stressed. It’s very easy and efficient to schedule, company is great with communication, it was refreshing to be treated respectfully, would absolutely recommend and will use in the future.

Charles Sears

2 years ago

I had a back up for my subpump installed the plumber was very friendly and took the time to.explain how it works to me. When he was done he cleaned up to the point where you never would have noticed he was there. I would highly recommend them

Leslie D

a year ago

I was just looking for a consultation about replacing my hot water tank with something more efficient. Brian, who came out, seemed exceptionally knowledgeable and talked with me about the pros and cons of each choice. Also, the person I spoke to when I called the T-Mark phone number was super knowledgeable and answered many of my questions before Brian came out.

Janell Franklin

2 months ago

I use T Mark for my plumbing & heating issues. I always have a good experience.
Derek Palmer was one of the plumbers today, he did a great job.

Matthew Snyder

2 months ago

Great experience with Joe. Thorough and informative.

Don Jaroszewski

a year ago

Every time I have used T-Mark for plumbing/HVAC problems the service has been excellent. The Technicians are always on-time and polite and they have always left the work area spotless. In mid-May Alec and Joel came out to install a ductless heating/air conditioning unit and they were exceptional. Both Alec and Joel were more than happy to explain everything they were doing and readily answered any/all of my questions throughout the day. They were both in multiple rooms of my house, and even the crawlspace under my house, they left each room as clean as when they arrived. I am thoroughly impressed with the way they worked and the job they did installing the unit. In the end, Alec and Joel stayed to let the unit run, in both heat and a/c modes, to make sure the unit was functioning properly and explain the features of the unit to me. All my interactions with T-Mark are why I referred my daughter and her husband to T-Mark when they bought their first house and needed plumbing work done.

Kelly Navarro

5 months ago

They came on a Saturday to replace my sump pump. So thankful!

Frank D

a year ago

Our tech was Alex. He was very detailed and in my eyes went above and beyond a typical service call. Approachable, knowledgeable, and was very positive about your company. Nice to see people take pride not only in their craft but also who they represent. You have a good team member in Alex.

Leah Redding

6 months ago

We have been using T-mark since 2020. We have never had a bad experience or felt over charged.

Bill Markarian

3 months ago

I filled out a request on the Jameson website for an Ethernet run from the basement to the 2nd story. T-Mark responded, as they bought Jameson. While I'll admit I agreed to the quote up front and the job was done sufficiently, in hindsight after some research I realize that I was taken for a ride. I shouldn't have paid half of what I paid. Lesson learned! Don't make my mistake!

Alex

4 years ago

Called T-Mark Sunday morning at 11:30 because our heat wasn’t working...they were here before 12. Unbelievable. Jeff was very courteous and helpful, we will certainly be dealing with them in the future! Thank you T-Mark and Jeff!!

Donna M. Lyons

a year ago

Ian arrived to discuss options for replacement of a faulty hot water tank and heating regulator for it.He was prompt and knew what he was talking about.Ian was personable and answered thoughtfully to my questions. In follow up contact he was careful to give me updates on forthcoming repairmen arrival.

Jennifer

6 months ago

Mike was very helpful with my complicated issue. I have a pipe that is leaking in my attic that nobody else has seemed to know what to do. It’s been ongoing for years and he finally gave me some honest answers. Thank you!

Rob Smith

2 weeks ago

Only contacted them for an estimate at this point but office staff and technician were both very helpful and professional.
Plenty of reminders too on arrival

Aird Aird

3 months ago

Great work as always! Once more came to my rescue with my AC - very nice tech!

Shirley Gorski

4 years ago

Frank came to my home and fixed my plugged pipes. He was very nice and polite. He explained every thing very thourghly and gave me advice on what I could do. I would like to know if there is a payment plan oranyhelp I could get. I am on fixed I come. Thank you

bonnie pirowski

2 years ago

Had an AC unit installed. I love it! From the person who gave me the estimate, to the technicians who installed the unit, all were very thorough in explaining and showing me how it worked inside and outside. Super friendly. Definitely recommend this business!

Tricia Ann Mikolajczyk

5 years ago

Highly recoomend T-Mark! We recently had a new furnace and AC installed and initially worked with Rich, who couldn;t have been more professional and accommidating. Justin and Cullen installed the units and we quick, efficient, professional and left our home very clean. They also gave my husband a extra tips regarding the care of our new AC. We couldn't be happier....excellent experience.

Diane Valenti

a year ago

Jacob came to tune up both furnaces in my home. He texted me with an expected arrival time and promptly showed up. He explained what he was going to do, performed the work, and, when completed, explained what he had done and the overall condition of the furnaces. Several times he asked if I had any questions and I appreciated that. Jacob is an outstanding representative of T-Mark and I will not hesitate to contact them for future needs.

Steve Demmitt

4 years ago

Last year had my boiler replaced by Alec and Mark. They were polite, thorough and on time. Then this year our hot water tank went and T-Mark was responsive immediately. Kevin did a great job with the install. Recently, we had a issue with the boiler and Jeff came out the same day and fixed it under warranty at no charge. We can't say enough about them We now feel we have a heating and plumbing company and guys we can trust. Thank you!

lee barnett

5 years ago

Office and field staff not on same page. Cancelled appointment with me after I had been waiting for 2 hours. Would not recommend, based on this incident alone. amendment to above owner personally called and came out to house, far beyond expectations for after business hours. decided to use T-mark for updates.

kevin scherer

6 years ago

We had just moved into our home. We did notice slow draining on everything in the home. We called a well know plumbing company. He tried to snake the drain going to the sewer. He said it was not good and within 10 minutes had a sign in the front yard and said we needed about $4,500 plus in new drainage. I called T mark for a second opinion. They had no problem snaking front to back. $45.00 later and no problems at all for a year!!!!

marsha lewandowski

a month ago

I was very disappointed they would not come out to check a problem with my drain pipe related to the work they did. Turns out they cut my pipe and made it to short that is why it was coming off. I called Musso plumbing who also did some work and they came out to look for no charge. I would not recommend this company

Vinny Austin

2 years ago

12/28/20:Owner Ryan called to make things right and offer cash back/an extended warranty. Professionally handled the oversight.12/26/20:T-Mark called next day (Saturday). Offered to stop by to fix this the next Monday.Ultimately, I didn't want to go too long with a rigged fix, so I bought some J-hooks/fixed the issue myself the next day.12/25/20:Had an issue after completion of hot water tank install; some pipe bracing was missed near expansion tank during install and put some strain on the lines/elbows.(Have reached out to T Mark; if they follow up, I will update this review with that experience.)

Aunt Trish/Pat

3 years ago

I called T-Mark because I had no water pressure. Brian came out very promptly and quickly determined my sump pump was not working and the back up water pressure pump was also not working properly. He scheduled a time to come and replace both the sump pump and the back up pump. The faucet in the laundry tub was leaking and also needed to be replaced. Brian does excellent work. He was efficient, neat and clean.I would not hesitate to use T-Mark, if needed, in the future.

Lee Jones

a year ago

We would like to thank you and your technician Seth Mosher for your excellent service and work. Seth was here today (120321) to do some plumbing work. He was very courteous, and his work ethic was extremely professional.

Rich L

3 months ago

Amazing service, affordable repairs, just won't got to anyone else anytime soon. And Seth was super helpful and professional.

Alice Carrera Foy

a month ago

Dave Edwards is great, knows his job well,I always ask for him.

Darko Radulovic

a year ago

Nick Smith was very professional and did his best to accomplish what he was called in to do. I'm happy with the service overall and I would call them again and recommend to others. Nick you did a great job! Thank you!

nicole Calamita

a year ago

Dave Edwards was an amazing employee. I wish there were more people like this in the world. He was super knowledgeable caring and professional. Thank you

Stacey Bubis

10 months ago

Ryan was professional yet down to earth and very informative and helpful.
We use TMark for all our plumbing and heating A +

H Gable

4 years ago

I had T-Mark install a sump pump with a back up. Pat came out to do the job and did an okay job but he scratched up our brand new washer. I had literally got this brand new washer delivered 2 weeks ago and now there are 3 scratch marks on it. He obviously placed some of his tools on top it and created the scratches. If you hire them, make sure you cover up your appliances or anything valuable because clearly this company doesn’t respect your belongings.

Shirley Rowland

3 days ago

Jason serviced my furnace today. He did a fantastic job. I'll be toasty this winter. I've had T-MARK install new sump pump snd water heaters. Always professional.

Terri Taddeo

3 months ago

Mike is an asset to the company, could not have asked for better service, great personality, professional, had the part needed, quick installation

David McLaughlin

a year ago

From the time of the visits of the cost estimators (Justin, Anthony) to the completion of the work (Brian, Josh) everything with this project went well. The workmanship quality was excellent and completed when and in the amount of time promised.

William Cosentino

4 years ago

Your tech, Greg did a great job. he acted professional all the way and allowed me to ask specific questions about the service required and provided knowledgeable responses to each question. He even laughed at my jokes. I would recommend T-Mark to all my friends and large family.

Graham Meagher

2 months ago

David Edwards was professional, efficient, and thorough. I was glad he was the one to come and solve my A/C issue. David communicated with me throughout the visit on his thought process and made sure to educate me on what the problem was and what I can do to prevent any future problems. David demonstrated an extreme wealth of knowledge and I will be giving him a call if I have anymore issues.

Karen Hoelscher

2 months ago

Great service, installation was quick and clean!

Eric Jackson

7 months ago

My furnace wasn’t working correctly and my thermostat apparently was the problem. The repairman took advantage and charged me 170.00 dollars for a 50 dollar thermostat!! It’s not even Wi-Fi!! I don’t recommend using this company!!

Earl Shackleford

a year ago

Richard was quite thorough and gave me the information I needed to make this vey important decision. He pointed out the flaw in our current setup and made insightful recommendations. When it's time to replace our furnace, I'm sure we will call on T-Mark.

Jenelle Manzella

a week ago

I didn’t actually hire T-Mark. The estimate I received was more than the estimate a friend of mine received for the same issue (and we live in close proximity to eachother). I’m sure they do good work (based on the feedback I received from my friend) but it just wasn’t in the budget for me.

Allyson Goff

8 months ago

Very pleasant and knowledgeable, always recieve a call back. Especially with an urgent issue on a Saturday, was greatly appreciated!!

nflong1

10 months ago

Logan is a life saver. She is extremely knowledgeable and brings service with a smile. Quick response and repair. I will call T-Mark for any repairs i may need in the future.

Nicholas Sciortino

4 years ago

Mike was able to fit me in right away after a kitchen sink leak. He was quick and explained everything for me. Highly recommend them for any plumbing work

Rosemarie Russ

10 months ago

We Needed emergency visit instead of a furnace check because our furnace would not start..Both Liam the Tech and Ian the mechanic were prompt courteous and informative..they explained the problem and we are now waiting for a quote on a new furnace as ours has a crack on the inside making it hard and expensive to fix .they estimated the furnace Was.put in. In the 70s or 80s so it gave many good years of warmth! We jyst waiting on the quote now and hope to hear soon as a snow storm is exoected here in Buffalo this evening ..And thank you TMark for your service and attention! Rose Russ..Buffalo

Anthony Zitnik

9 months ago

Scott was knowledgeable, honest, professional and persistent coming after hours on a Friday evening to make sure my home had heat. Beyond happy with the service he provided !

Kathleen Cole

5 months ago

Brian was very professional in giving me an estimate for a new furnace & AC. I give him 5 stars.

Minna Kempf

5 months ago

New sewer line installed efficiently and professionally. Had to dig a large hole in my yard but avoided digging up a nearby concrete wall and saved some of my landscaping :)

Adam Renaldo

a year ago

We paid to have T-Mark come fix a toilet that had a very weak flush. The plumber they sent out didn't do anything. He looked at the toilet and said it couldn't be fixed and we needed a new one for $645. Also charged us for the privilege of having him come to the house and tell us that. We decided to replace the toilet ourselves. When we disassembled the old toilet, we found some of the internal holes were blocked by clear plastic with remove before installing printed on it. The weak flush was the result of an improper install, and easily corrected. Had the plumber tried to actually diagnose the problem and fix the toilet, instead of just selling us a new one, he could have found that issue and corrected it. Not everything about the service was bad. T-Mark did show up at the scheduled time.

NORA BENAVIDES

8 months ago

What is the point of visiting people's homes if the first thing they do is tell me that I need an engineer to come and draw up a plan before your plumber can do anything. He didn't even try looking around the house to give me some idea. T- max technicians came and left in 5-10 min later.

Jonathan Doerr

5 years ago

The technician, Jeff, did a great job on our heating tube-up. He called ahead to let me know he was on his way and arrived right on time. He was polite, took care in putting everything back and got our 29 year old furnace running again. Thanks, Jeff and T-Mark.

M L

3 years ago

Excellent Service ! I just had them come out and check and see why my toilet wasn't flushing and they suggested my toilet jet was pretty much clogged and corroded and that I needed to replace it. The charge was reasonable at 525.00 dollars for parts labor and taxes and they took the old toilet with them. My original toilet was at my house when I bought my home over 20 years ago and my home was built in 1963 so it was probably time to finally get a new toilet since the original one has been in my home for decades. Brian B. was the service guy who came to my home and he was professional clean friendly and prompt. I highly recommend T-Mark to anyone who wants Great Service !!!

Lauren Kal

a month ago

We have used T-Mark on a number of occasions for plumbing. Each time they addressed the issue, educated us on the process, and were always friendly. Their system on notifying you when the technician is coming is great, makes sure you know when and who to expect. 10/10

Gary Timblin

6 months ago

Communication, service and friendliness were excellent! Will use T-Mark in the future!

Omega Wallace

9 months ago

I have used this company, several times this year, most recently august, the same problems keep happening, today tech John was quite thorough, he explained the situation and drained two different area and why he did it. Usually after the visits from previous techs I am satisfied, but today John giving me a better understanding and satisfaction.

eric cohen

7 months ago

I wasn’t paying you $325 for a snake job that would have taken a half hour, highway robbery that’s why I will not be using you guys again and it wasn’t his fault he just gave me the quote and also I talked to the guy the day before and I told them I needed him to go in the crawl Space to make sure there wasn’t anything leaking down there and he told me he wasn’t going in the crawl space

Debbie Doctor

4 years ago

Guys did a great job. Worksite was left nice and clean. Love the new system. My house stays much cooler now. Would highly recommend this company!

B M

4 years ago

I can’t say enough great things about T-Mark. I thought I needed a new furnace. Rich, project manager, came out to give me an estimate on replacing both the furnace and ac unit. Upon viewing the units, he informed me that I may want to have one of the techs come out to evaluate need/safety of the units. He sent Jeff, lead service technician, out the VERY next day. Upon inspection Jeff was very honest and informed me that my units just needed a good tune up/ maintenance. Honesty means the world to me as a homeowner and this company is the true definition of what honesty and fairness is. If you’re looking for someone to do great work at a fair price call T-Mark!!

Santos Valentin

2 weeks ago

Did an excellent job! Work crew were great!

Tamika Brown

3 months ago

Today we had our drain line cleaned by Kevin. He was very professional, on time and respectful of our property. Its always a great experience with T-Mark.
Thank you all for what you do.

Carol Conklin (CeCe)

3 months ago

Jason was pleasant and professional, explained everything and locked up behind him. He accommodated my timing issue which was a big plus! cc

Laura Haas

2 years ago

I would highly recommend T Mark for plumbing and heating needs. They are friendly, knowledgeable and economical. They don’t try to upsell you and (at least in our experience) they let you know if what you want is going to work or not. Pat recaulked our kitchen sink, removed the broken garbage disposal and turned it into a drain, replaced the pipes, and installed a new Delta faucet. Thanks Pat!

Diana Walker

2 years ago

I recently had a new hot water tank installed by T-Mark Plumbing and I am very pleased. From the inital estimate to the finished job, everything went smoothly. No pressure ever. Just honest, reliable and fair service from T-Mark Plumbing. Thank you Rich Pelc and Kevin Moeller.

Lisa Murray-Roselli

3 months ago

T-Mark is a reliable company with high-quality service and friendly, professional workers. They were extremely helpful.

Angela Ferguson

4 years ago

I was very frustrated by the time I called T-Mark. A young lady named Brittany answered the phone. I knew right away my plumbing problem would be taken care of. She was knowledgeable and friendly.An asset to T-Mark.Plus the technican was nice.I feel I received a fair price for quality work. I will call again.

Joyce C

10 months ago

T-Mark was able to come at an earlier time which was fine by me. David first asked me what the problem was and after I explained what was happening with the furnace he went right to work. After some time he came up from the basement, said what he did and it should be all set. But sadly it wasn’t- the furnace still wasn’t blowing warm air out of the vents when it kicked back on. he checked the air to while it was still blowing- he went right back down stairs and worked on the furnace again until he finally found the problem. He was dedicated to finding the problem and fixing it. He listened to what I had to say. And explained what was going on. I’m satisfied with the work David did.

James Kauderer

a year ago

We had a severe low water pressure. They diagnosed it and replaced the pressure check valve which brought us back to where we should be. We had gotten so used to low pressure we had forgotten what a shower should feel like!This was the second service we have had with TMark, with the same technician, Ken, and would recommend them without reservation.

George Studlack

3 years ago

The two gentlemen came and efficiently removed my old tank and installed my new one. No hassles or issues. Took about an hour in total. I had many questions for them and they answered everyone. Very nice and knowledgeable.

Jayne Spell

3 months ago

the guys were friendly explain what they were doing before they did it got the job done in good time

Lisa Malczewski

4 years ago

T-Mark has not only installed our air conditioning at work but they have now taken care of my sister, my daughter and my own home. They are professional, on time (both the person who quoted me and the installation guys showed up when they said they would) and I have found them to be the most reasonably priced. I received the quote on Friday and the new system was installed the next day! It’s so quiet and much more efficient than our previous system. Do not hesitate to call them!

Justine Schweitzer

a year ago

Ian was very nice an laid back made my awkward house sound like it could be promising to have central air instead of ductless, super stoked to hear that.Highly recommend him for his honesty.

Tanner Rhoades

a year ago

T-Mark is WONDERFUL. I was able to get a next day appointment, and Brian came out to help. He was able to resolve the issue within an hour and also teach us why it happened, how to prevent this, and what to watch for moving forward. I would definitely recommend and use them again.

Molly McDermid

a year ago

They were super polite, knowledgeable and very reasonably priced! I’ve used them on two separate occasions, one to repair my AC unit and then to check my furnace. I highly recommend!

Mike Pellegrino

8 months ago

Alex bebeck did a great job he explained to me the job and answered all my questions. He was also happy and polite with a positive attitude.

Eileen Marutiak

2 years ago

Gary from T-Mark is amazing! Having a flooded basement is stressful, but Gary made the situation so much better. He was kind, helpful, and personable. He took care of the situation quickly and efficiently and answered all of our questions in a way that we could understand. Hopefully, I don't need plumbing services anytime soon.. But if I do, I will definitely call T-Mark again.

Jennifer Granata

2 years ago

We had our new central air installed yesterday. Cullen was wonderful! Very smart polite and knowledgeable. He explained everything very thorough and a perfectionist. His helper Damian and him did a fantastic job! So very happy with all of their hard work. Thank you Greg and Erin Thie for recommending Tmark. Greg has been an employee there for years and thanks to them for telling me who to call.

Brett Perla

3 years ago

Had an issue with my furnace, Jeff came out the same day and took care of it at a FRACTION of the cost of what some of the other companies were quoting. Would highly recommend their services, and will certainly go with them if I have any future issues.

Creed Thompson

6 months ago

Derek Palmer was absolutly awsome great communication, honest service and my concerns were addressed promptly T-Mark plumbing is my #1 go to for all of my plumbing and heating services

Lori Karcher

3 weeks ago

This company is fast and professional. Logan is amazing and explains everything.

Della H.

2 months ago

I have had service twice now. My sewer was redone for less than half the price as Roy's. Roy told us we needed things done by law and it wasn't true. They were just upselling me unnecessary services thinking I wouldnt check others. I had T-Mark come out and i was told differently. Now I had a problem with my AC and T-Mark did not try to tell me I needed a new one, just some coolant was needed. THANKS to the staff of T-Mark. I have recommended your services above others ever since. I am a very happy customer! 😊 10 stars above the rest!

Bill Torres

9 months ago

Ken was great! As a first time homeowner, I had a lot of questions about our new home and was nervous to call a plumber. My experience could not have been better with Ken and T-Mark.

diane halm

3 months ago

Excellent experience! Employees were professional and personable:)

Daniel Alonso

2 months ago

Scott had great customer service skills. He was pleasant, knowledgeable, and easy to talk to.

Michelle

a month ago

A furnace tuneup is usually not on my mind, but I took advantage of the $69 promotion from T-Mark. They also provided the forms and information on how to submit a national fuel rebate. My technician, Alex, was very friendly and took the time to answer all my questions. He was very informative and polite.

Jina Gentry

5 months ago

Brian came to give an estimate for a duct cleaning. He was quick and professional.

Martha Rose

3 years ago

Jason came out to do our annual furnace check before winter. He was very professional and considerate. He surprised us at the end of his service check by presenting us with a National Fuel Rebate Form. The entire charge of the service call will end up costing us less than $5 after we complete and submit the forms! Thanks T-Mark, it’s a pleasure doing business with you!

s youngs

5 years ago

Alec and Tom came in my apartment and installed a new heater this morning. Professional and quick, I was able to get back to my day job in no time at all. No muss or fuss either.

Patrick Marcil

2 months ago

Kevin was out technician and provided excellent service, both timely and thorough. T mark over delivered.

Karen Ball

4 years ago

T-Mark is great! They call and let you what time to expect them, and they are right on time. I feel that their rates are very fair. I would definitely recommend them. In this day and age it is sometimes hard to find someone that you can trust to come into your home, so take my advice and call T-Mark, you won't be sorry!!

Chris Allen

4 years ago

I was having a issue with a leak in my upstairs bathroom and they came out fast and not only fixed the leak but half of my floor in the bathroom since the leak had deteriorated the wood. They had it done and looking better then ever within a couple hours and was alot cheaper then expected. They were very friendly, honest and I would highly recommend them to anyone and I will only be calling them from now on

Michael Collins

4 years ago

When our water heater went out, I left a message on their website and had a new one installed the next day. I've called T-Mark for various jobs over the last few years and they've always done quality work.

Jim Gerlach

5 months ago

I would seriously give 6 stars if I could. Had clogged sewer which affected whole house. On a Saturday. Called. Phone was answered by actually human who gave me an appointment at noon on Sunday, but said they'd try to squeeze me in. They did. Plumber was knowledgeable, communicative, and hard working. Not an easy fix. Required snaking from multiple directions, but he was tenacious and got the job done in about 90 minutes. Price was quite fair. Wouldn't hesitate to call them again.

Maryann Poblocki

2 years ago

My technician Pat and his helper did a wonderful job locating the leak and then fixing it. When Pat told me that the job was only going to take 4 hours I hoped he was right because my house is over 100 years old and nothing to fix only takes 4 hours, but he was right and I'm very pleased with the job.

Sally Rozumalski

8 months ago

I had no heat and they were able to come out in just 3 hours. Our tech was wonderful! Kind, understanding and extremely thorough I cant recommend them enough we will certainly be using them again.

Michael Rizzo

a year ago

I spoke with Ryan today and he refunded my $99.50 and said he was sorry he didn't get back to me. So everything is good now, I will be using them in the future. They are a very good company, I would recommend them to all!!!

Jennifer M

4 years ago

***UPDATED REVIEW***The owner at T-Mark reached out shortly after I posted my original review below and left a voicemail apologizing for the disappointing experience. To give them a second chance, I didn't cancel another service appointment I had already scheduled for our house. Jeff, the technician, was on-time, courteous, and efficient. He did a great job and recommended that if I would give them a second chance at servicing the rental property, to make an early morning appointment requesting him as the technician and he will make sure to show up on time. So I called the office to reschedule that appointment and made arrangements with the tenants to make sure they would be available, and Jeff showed up on time and took care of everything. While I was extremely frustrated with the prior experience with the office receptionist/coordinator, the fact that the owner reached out promptly to try and resolve the situation showed great customer service efforts and I appreciate that. I would definitely use T-Mark again for future heating and cooling servicing needs.***ORIGINAL REVIEW***Made an appointment for both furnace and AC to be serviced at our rental property with 2 units. The window was 3pm-5pm and my husband had to go to the property and wait (we live 35min away). I called at 4pm to see if it would be possible to find out how much longer - the lady on the phone told me there’s no way for her to find out. OK, so my husband continued waiting. Around 5:10pm I called back and asked again, and this time the lady apologized and said that there were several emergency calls today which is delaying everything. So my first question is - why wasn’t I told about these emergencies and delays when I first called at 4pm???She then said she could call the technician and find out what’s going on - so my second question is - I thought she didn’t have a way to reach him??? She came back and told me that it’s going to be ANOTHER hour before the technician could get over to our place (which I’m sure, was an under estimation). So now my third question is - why didn’t anyone call me and tell me that they were running behind and wouldn’t be able to make it in the 3-5pm window and I had to be the one calling them at 5:10pm to find that out???I am extremely disappointed with this entire experience.

Nancy Biddle

4 years ago

This is the second time we have used TMARK plumbing in our family. When my daughter need help with her sump pump I had no hesitation in calling T-MARK. I was even more reassured when Jim L. Showed up. He did my project in my house about 5 years ago. He was professional, knowledge and friendly. The project was completed in a timelymanner. I would highly recommend T MARK.

Cheryl Schuler

11 months ago

Ryan arrived promptly at the time estimated. He was extremely thorough, professional, and polite. He cleaned up when he was done. I could not ask for better service!

Daniel Menza

a year ago

Professional company, came to look at aystem on time and presented professionally with options. I did not end using them as the price was higher than other quotes I received.

Thea Hassan

5 months ago

They’re very reliable, affordable and they do a great job.

Richard Sullivan

11 months ago

One of two 40 gallon hot water tank started leaking.the project manger came out right away .Not only did the tanks need replacing,but he pointed out the plastic rings around the coper pipe inlet was melted.He also pointed out by putting your hands near the exhaust stack shield the exhaust was not going up the chimmney and said it was clogged . it turned out he was 100 percent correct when they opened the flu going into the chimmney it was clogged solid.This could of turned out to be a disaster but wound up to be an excellent and positive new install of a tankless heater . Not only did it save me from carbon monoxide ,it saved from chimmney repairs .T Mark and their crew Alex , Derek ,and their project manger deserve 10 stars . They responded right away and was very professional .The previous owner had a plug in co2 detector in an outlet but never went off .I Highly recomend using T mark for their honesty and their quick response.

David Karchensky

a year ago

Dave was great. On time, pleasant and let me know what he was doing and the condition of my system.

Pam Davison

a month ago

Ben and the guys were great. Took their time to explain every step of the way. Very polite, cleaned up everything as they went along, and gave suggestions to avoid problems in the future.

James Humphrey

a year ago

He was very helpful and walked me through what he thought was wrong and he was right and I am happy with his work ethic.

john zuffoletto

a week ago

Always great service with T-Mark!

Glendalisse Vargas

7 months ago

I requested services through the message assistant and was book asa I needed them. It took a day due to my availability, and then boom was fixed in no time. Im glad I got their help especially with a snow storm happening. Thank you Alex and Jeff. My fur family are nice and cozy.

Beth Dewey Stanford

4 months ago

We had a furnace, air conditioner and tankless hot water heater installed for our existing heated floors and home. It was a long overdue upgrade and we couldn’t be happier. Scott and the team answered all our questions and did an exceptional job. I highly recommend T Mark.

gman

9 months ago

The guys seemed knowledgeable, but just really expensive. Was quoted over 1400.00 for parts and install that I got for 300 and installed myself in less than 2hrs.

Donna Ober

2 weeks ago

This was our first experience with T Mark. Alex was friendly, professional, knowledgeable and thorough in serving our heating and air conditioning. I would 100% recommend T Mark to friends and family.

S. Ray

a year ago

Jon was exceptionally professional and gracious in approaching my problem.T-Mark was very responsive and prompt with sending out someone to address my issue. Upon making my appointment, I received confirmation that my appointment had been scheduled via text and email. Additionally, on the day of service I received a text message with the name, as well as a photo of the person servicing the call. Great company & staff.

Sherra Edwards

2 years ago

Friendly on the phone and available quickly. The installers picked up the toilet that I purchased, arrived on time, and were really fast and professional. This is the first time I've ever had this done so I don't have a reference for the charges. I would definitely use them again.

Emily Leone

5 years ago

About two weeks ago, I came home from work on a Thursday night and found that not only had the furnace stop working, but the house smelled like burned chemicals and plastic. A friend of mine found T-Mark on line and recommended I try them. I called the next morning. From the very first interaction I was pleased. Brittany promptly answered and was friendly. She was very accommodating and was able to get someone out that day. Due to my work schedule, I requested the service appointment be after 2pm. The service technician, Jeff, called at about 1pm and offered to stop in now if I was free, or he could wait until 2 as I had requested. When I got home 15 minutes later, he was there. He was very professional, gave me a business card and he went to work. He looked at my furnace and was able to determine it was 2x too big for the house, the chambers had multiple cracks and all the internal components were melted. He used a camera attached to an iPad to show me all of the problems. The furnace was about 19 years old so replacing it was our only option. He turned the gas off to the furnace & made sure the electric was also cut to it as I was concerned about the smell. Jeff offered to have Rich come out that evening for an estimate on the new furnace. Again, due to my schedule, Rich came out the next morning instead. He was also right on time. He spent quite a bit of time with me going over the options. He clearly went over the types of furnace and spent some time figuring out the best way to connect the new furnace to the existing duct work. I agreed to move forward with his proposal. On Monday, Mark, Kevin & Cullen were right on time and got right to work. Before starting, they made sure to ask if I had any questions or concerns before they started. They were professional, friendly and left the basement cleaner than when they started. Due to the duct work they had to do, they were there all day. RIch even stopped by to make sure that everyone was on the same page for duct work modifications. When they were done, they showed me how to program the new thermostat, they explained how how the new, energy efficient furnace works and how to shut it off, change the filters and explained the maintenance schedule. They even filled out the majority of the form to get the National Fuel rebate for me! This is a rather long review, but I wanted to make sure everyone knows how prompt, professional, understanding and accommodating EVERYONE at T-Mark was. I am SO glad to have found a HVAC / Plumbing service that I really feel comfortable calling. Until next time, thank you, T-Mark!

Ed Kramer

a year ago

Well, I have had T-Mark before but this may be the LAST time. The sewer line repair was done but they left a MESS. A large pile of dirt on the entrance way to the rear apartment - see photo, garden plants dug up - I don't know where they went, damaged a fence. I complained and someone said they would take a look. I don't know if anyone did - I haven't heard from anyone. And the basement smell like sewage - maybe this was unavoidable??

Zack Schneider

2 weeks ago

I cannot recommend T-Mark Plumbing Heating Cooling and Electric enough! Amidst an unexpected emergency at my residence, their team immediately came to the rescue. They impressively and rapidly used a camera to assess the issue, discovering a crack in our main sewage t-line. To my amazement, they had all the necessary equipment on-site that very day, ensuring the problem was addressed without delay.But their excellence didn't stop there! After undertaking the daunting task of replacing the line, which required them to dig a massive hole in our lawn, the T-Mark team went above and beyond. They meticulously replanted our garden, restoring it to its former glory. Such thoughtfulness is a testament to their dedication to their customers.The entire crew consisted of genuinely the most gracious professionals I've had the pleasure of working with. Punctual, efficient, and thorough – they not only arrived on time and kept me informed but also took the initiative to apply a coupon, saving me $150 in the process.T-Mark’s unparalleled expertise and professionalism stand out, and I'm convinced that no other company could've managed the situation with the grace they did. If you're in need of plumbing, heating, cooling, or electric services, look no further. These folks are the real deal!

Dan Rabb

3 years ago

Used TMark for a standard boiler tune up. Tech was friendly and professional. There were no issues with boiler, so he spent some time to educate me a bit on the heating system. Also reminded me there is a National Fuel rebate to recoup service cost. Would call again for service.

charles bunch

4 months ago

I'm confident T Mark will do a good job.

JMA mahnk

2 months ago

AC fixed Lickety split! From the beginning of my call with Rose to the end of my service with Mike everyone was kind, professional, and responsive. The whole process was completed in less than an hour@They took their time explaining everything to me and what I could expect. They certainly delivered on the promise. I would recommend them and would use them again in the future.Jennifer

Irene Proctor

a year ago

Took advantage of the 59.00 furnace tune up. Technician very knowledgeable, wore a mask and recommended additional services for the spring. No pressure whatsoever.

Michael Daniels

a month ago

None on the list. He did service our 15 year old furnace. Great advice given. I can add at this service call that they now do whole house generators.

Samantha Kirchberger

2 weeks ago

Great costumer service. Explained everything and answered all my questions. Didn’t try to sell me on anything but was real with what we’d need in the future. Will definitely be a returning costumer.

Patrick Ellis

a year ago

The technician, Mike, that came to our house to fix our a/c on an extremely hot summer day, was very professional, friendly, and knowledgeable. He had my air conditioner up and running like new in a very fast time. Thank you. I recommend this company to anyone and will be using in the future. Thank you Mike and T-Mark!

Tanya Phonox

2 years ago

T-Mark has been top notch for being responsive, professional, courteous. I highly recommend them for your maintenance service needs for both AC and heating.

Jack Halsey

3 years ago

Jeff came out on a friday night and really helped me out! He was very knowledgeable, professional and explained what went wrong with my control valve in detail. Couldn't be happier with the experience!!

Donna Morrison

a year ago

I have had several good experiences withT-Mark.
Their servicemen are always professional and pleasant. They tend to be above average in their quotes, but you can frequently find coupons for discounts. This service I was able to get $50.00 off with a coupon from the newspaper.

Leslie Espy

a year ago

I hired TMark to look at the drains that were backing up in my basement. Matt was the individual whom performed the work. He was extremely knowledgeable, honest and personable. TMARK is lucky to have him as an employee. I would definitely call them again if I have any other problems. Reasonable price.

Michele Bettendorf

2 weeks ago

Seth was very thorough and took care of my plumbing issues. He recommended that we have a service call to take pictures of our sewer line, which is scheduled for Monday! Very grateful for his expertise and helpful suggestions. Thank you!

Kait Miller

3 years ago

Jeff and Keith came this morning and fixed my furnace. We were having a pilot issue and resetting it wasn’t working. They were able to quickly identify the issue and properly fix the furnace, and the warning light is off now too. Our home was very cold and T-Mark made sure they got here quickly, considering it was 15 degrees outside they made sure to get here fast. The dogs are happy in front of the vents now and the house is warming up nicely. Super nice guys, very professional!!! Would highly recommend!!!

Chris Wolfe

4 weeks ago

Had a small plumbing issue that I couldn't fix. I called T-Mark and they sent out Gary. He assessed the problem and got to work right away. Everything was fixed in about 30 minutes. No more headaches for me. Very pleased with the service and professionalism provided. Thank you!

Rhianna R

4 years ago

I would and have recommend T Mark Plumbing to friends. They are professional, provide helpful tips, and offer a very high quality service. Jim has done work on two separate jobs and my house (one large and one small) and on both he was excellent! Thank you T Mark!

Mike DeMartinis

5 years ago

I had a tankless water heater issue on the morning of a snowstorm. I called and got an appointment Within a few hours. Jeff came to house, a little before my scheduled time (not a problem). Jeff was very helpfull, fully explaining the issue and correcting the problem. I would recommend at any time and plan on using them for any future issues.

Vetta Bizzell

5 months ago

Ben was great. T-Mark is Always the best!

michele mcneese

a year ago

T-Mark installed my air conditioning unit 4 years ago. Very pleased with their work. I recently had them out to do a lookie and tune up on my unit. Everything from scheduling a appointment, to the actual service being performed was top notch. Big Mike came out for the service and he was absolutely wonderful. On time, very friendly. Took the time to answer all my questions. I hope nothing ever breaks and I need service, but if I do T-Mark will be my first call. Highly recommend!

roberta carraro

a year ago

I've used T-Mark twice now, and I received fair, friendly service both times. As a solo homeowner of an older house, there always seems to be something that needs TLC, and I'm confident that I've found my trusted team to help me take care of this old home! Thank you T-Mark team! You'll hear from me again!

Casandra Hambright

a year ago

Ian was sale person name. Ian is awesome he explain in details what the problem was in gave me option of what I could do. His honesty in his knowledge of there products was very good. I would highly recommend T Mark they will definitely take care of you.

Jessica Nadolny

a year ago

We had a kitchen faucet replaced. I had called another company and while they were prioritizing my problem, T Mark had someone come within a half hour! Very professional, friendly, they texted who was coming, he had me text the photo of the broken faucet and was able to purchase the replacement.He was done within an hour. Very neat no mess. Highly recommend. Great responce,Service you expect!!

jasmine thomas

a month ago

Mike was absolutely excellent! Very patient, knowledgeable and fair. He went above and beyond and you can tell he really cares. Even the receptionist who schedule’s everything was so friendly and accommodating. It was an excellent experience! Thank you!

Chanin Moore

a year ago

Same day service and he was quick at finding the issue and it was a quick fix. He was very knowledgeable and professional. Thanks Nick!

Michael Palmer

3 months ago

Gary and Tom were great. Truly professional and personable. T-Mark has always provided the best quality service and technical staff.

Santana Swan

5 months ago

Jon was super nice at explaining everything he completed and ensuring the best service.

Barb Trietley

11 months ago

John was professional, friendly, knowledgeable and upfront with work being done.
Will definitely use Tmark and request John again!

CHARLYNN WOELFFEL

3 years ago

TMark was recommended to me by two different friends and I saw the reviews were mostly positive on yelp and google. I gave them a call on a Wednesday and they offered someone to come out next day but I scheduled for Friday instead due to my personal schedule.My window was 10-12 but I recieved a call around 9 that he was on his way about 15 minutes out. Early? Ok awesome!Brian showed up and was friendly, polite, and respectful of my home. He gave me a quote immediately on my runny toilet and a sump pump replacement. He suggested I just replace the whole toilet since it was likely cheaper than replacing the parts that were broken.Toilet & labor was $595 - we passed on this since we felt we could do the full replacement ourselves.I did take him up on the sump pump (still $595 for the full replacement and installation) he offered to do it right then and there. It was worth it to just get it out of the way and done.Brian was quick and understanding about only wanting that one job done.Honestly we have gotten quotes and “hired” handymen twice in the last year to do this sump pump job and they never followed up or answered us or completed the job.T-mark was quick professional and followed through within 2 business days for us. I would recommend them and hire again for another project if needed.

Douglas Brundin

4 months ago

I’ve used T Mark for years and they’re always professional, punctual and very nice. I get email reminders ahead of time, the guy contacts me when he’s on the way and he’s always VERY professional, never dirty or sketchy. Just had my AC seasonal service done and the guy Dave was awesome.

Conni Krysiak

a year ago

Friendly, professional, responsive, timely and honest. Will be our go to company for all services they provide. T-Mark installed a tankless water heater for us in February 2022. Today it was Jeffrey that came to fix an issue with our heating & AC. He explained the issue, answered questions, and fixed it promptly. Thanks for the great service!

Julie Schumacher

4 years ago

I have used T Mark the last two years he to check my cooling system before the summer. The gentlemen that have come to my home have been polite and willing to educate me with any maintenance that our cooling system may have needed. They have been fair and they have never pushed an expensive fix. I would definitely recommend their company.

Jeff Dahlberg

3 months ago

Anthony did an estimate for my outside hose bib. He was friendly, professional and punctual and the price was reasonable. I would definitely use T-Mark again.

Waggy Tails Kisses

3 months ago

David Edwards was very professional and helpful. Every question I asked him he was able to answer so I would understand. I would recommend T-Mark to my friends and family for their needs. 👍👍

diane fields

a week ago

On time with all the parts needed and done right

Reed S

5 years ago

I had T-Mark come over to replace my old furnace. Alec and Cullen were professional and personable, they got the job done within a matter of hours. To top it off, they left their work area in my basement cleaner than it was before. In my experience, other companies usually leave a mess I have to take care. I would recommend T-Mark to anyone looking for their HVAC or plumbing needs.

TSP StorageManagement

4 months ago

It is clear T-mark owners care about customer service. I had a completely clogged waste line from inside the house all the way to the street. To start, he staff taking the call was extremely friendly and understood the sense of urgency. T-Mark said they would be there in the morning... and they were right on time. I was fortunate to have a veteran plumber show up for this particular job. Their employee, Ben Piper was the technician and called when he said would, explained his game plan and cleared the lines in short order. He then went in the house to confirmed all lines were open and clear. I was going to ask him to do that, but i did not get a chance to because he did this on his own. Ben is very professional and best of all there was no upselling needed, he just did what i feel HE would want or expect done. T-Mark is a top notch outfit and i would highly recommend them for any plumbing needs. I am also a service person and have been in the trades for many years, and am very picky. These guys are great and i will use them again for sure ! Thanks Ben !!

Deacon Don Weigel

a year ago

T-Mark is our go-to provider for heating, air conditioning, and plumbing. They always are very customer-oriented and they provide great service for a very fair price. We don't use anyone else for the services they provide.

caseybo100

9 months ago

T-Mark plumbing responded to our HVAC needs quickly and efficiently when we recently moved into our new home and the furnace kept shutting off randomly. We unfortunately needed their expertise multiple times and they did not disappoint, each time we called, t mark came to evaluate our furnace in less than 24 hours. I could not be more happy with the T-mark team and special shout out to Keith and Jeff who responded to our needs! Thank you!

Jenice Pilat

10 months ago

Highly recommend TMark. Very honest reputable company with a smile. Keith was very professional and friendly.

Esther Lumieré

2 years ago

Very friendly and professional. We had a flood in our basement from a storm and they replaced our water heater within 2 days. Super friendly.

Kelly Burgin

a month ago

Great customer service, Very satisfied.

Sandra Maciejewski

4 years ago

Because of Rick Pelc’s wonderful assistance, T-Mark sent two amazing men, Jeff and Alec, to look at my boiler furnace. They were able to momentarily resolve the problem. Apparently, someone had turned the switch off probably thinking it was a light switch. There was no charge for their service to which I really appreciate their honesty. I will always call T-Mark anytime I have a problem. Thank you so much for being such a great company!!☺️

Joe Palumbo

2 years ago

Prompt, courteous and professional. I had a multiple clog sewer drain, had been without a toilet for weeks and they weren't satisfied until it was flowing properly.I will definitely recommend this company.

Chris Lorenz

a month ago

Got in a little over my head when I snapped a pipe and had to call in the professionals they fixed my issue quick and for less than he quoted originally no complaints great service.

Elizabeth Buckley

a year ago

Scott was very professional, provided information requested easily, completed his tasks in a timely fashion and demonstrated efficiency. As well, he was courteous and pleasant.

Lenea Johnson

a year ago

Great communication, highly professional from service call, product (marketing Rep) to installers. “1 day turn around service” and my furnace was replaced!!! T-Mark saved my elderly mother from stressing due to no heat! Exceptionally High Quality Service!!! :)

JEANINE SONIER

a year ago

Kevin and Bryon did an awesome job installing my air handler HVAC system and HWT. They were professional friendly and knowledgeable. Ian who sold me the system was friendly and knowledgeable and knew about all the rebates and incentives available saving me thousands. T-Mark of West Seneca hands down is the best for HVAC/Plumbing service. I highly recommend them.

Karen Vastola

4 years ago

Had T-Mark inspected my furnace which I have done for the last few years. Jeffrey Balcerzak completed the inspection. I was thankful that he indicated the Furnace is operating fine at this time but it is 19 years old. We discussed replacement furnaces but am glad that is not necessary now. Mr. Balcerzak was efficient and helpful.

Plinio Alberto Calcaño Sia

8 months ago

Our heater stopped working during a snow storm.
Jason Simoneit from T-Mark offered us an exceptional service, he's very respectful and professional, thank you!

Steven Roberts

7 months ago

New central air add event into current ductwork for basement very good service so far in the beginning stages very pleased so far

Tony Street

a year ago

Over the years, I have used their services.
In every instance I have found them to be prompt, efficient and professional.
Their serviceman, Kevin, is a credit to the company and I'd have him back with no reservations.

Bob Howard

7 months ago

I’ve used T mark for a few years now and I would highly recommend.

I'Jaz Ja'ciel

9 months ago

The repairmen were extremely pleasant and professional. Service was of great quality for the price. I highly recommend T-Mark!

AmyKev Cress

a year ago

Mike Bluff did an amazing job. He was highly professional, very friendly and super knowledgeable. He took extra time to be sure everything was installed properly and explained everything in detail. Truly grateful!

Jackie Larsen

a week ago

The company answers the phone, professional and updates with the servicemen’s picture. Had air conditioning done a few months back and now the furnace before the snow flies. Both men that were here very on point. Recommend highly.

Autumn Employee

2 months ago

Alex was very professional & knowledgable.
He recommended some products
to help with energy efficiency.
I would highly recommend Alex.

Eric Michael Loiacano

4 years ago

Prices are pretty high! Shop around first. I found a plumber with way better prices. If you don't care about price than I would go with T Mark. I just didn't have the price I was quoted. They back up their work and I believe they have a 60 day warranty. It might be longer. I called a few times and I was treated very nice! Give them a call. The price could be lower than mine. I needed a whole hot water tank put in and that's not cheap! Quoted $1,385! If you need a plumber it's always gonna cost you $$$$ I'm keeping with the guys I found. 👍🏻😃 Good luck but shop around for prices!

Ellen Kossoff

a year ago

Shawn, Alex, and Nick did an excellent job cleaning ducts and installing new hot water tank. They were courteous, informative, and professional. I appreciate the good service!

Nicholas Fetterman

a year ago

David Edwards came out to check on my AC unit because I thought it was underperforming a bit. He was on time, very nice guy, very professional and straight forward. He found the simple fix and went on his way. Dave and his colleagues at TMark are the reason I always call them for any plumbing and hvac services I need. They are always kind and professional and they’ve never tried to up charge me for services or things that I don’t actually need. They are good people who do good work.

Helen Washington

9 months ago

T Mark Plumbing & Heating has always been my go to company! Prices matter, but quantity of work matters more. Simply put I trust them!

Christian Darrow

7 months ago

These guys are great. When my furnace suddenly went out they were responsive and got over right away. The furnace was ancient and I decided to have them replace it and they had one over and installed the next day and it's running great and just in time for these frigid few days we're having. I would absolutely recommend calling them for any issues you're having with your home because I'm sure they can take care of it for you. Thanks again to everyone I worked with at T-Mark!

Larry Daniel

4 years ago

Jim (3rd) came site provided excellent customer service.Jim was able to detect the issues that was preventing our church from receiving water pressure.It was able to also provide us with a reasonable solution to fix the issues.I'm very happy to report that Jim did not only meet our expectations but he also exceeded them what professional customer service. thank you Jim (3rd) for your services.

Marianne LoDestro

2 months ago

Little pricey but Excellent service…Seth the technician was polite and very thorough plaining everything and pricing too…had the job done in a couple hours…would use them again…should offer seniors a discount since we are on a limited budget

Ryan Ledebur

4 years ago

We are extremely satisfied with the work T-Mark did to replace our furnace. They came out quickly (on New Year's Eve day) and the technician diagnosed the problem quickly. The quotes were fair, reasonable, and clearly explained. The installation team was professional, on time, and did a great job, including clean up! We would highly recommend T-Mark to anyone.

Michael S. Gallisdorfer

6 months ago

Last fall (2022) Mr. David Edwards came to my house in Buffalo to check on my furnace. He checked it over, made sure everything was working right. He was on-time, honest, nice & professional. My wife & I felt better knowing that our furnace was good to go for the winter. It worked perfect even through the worst storms & really cold days. I meant to write this months ago, and kept feeling bad that I didn't. Dave really deserves a good review. And so does T-Mark having guys like him on the team. Good Job & Thank You!Dr. Michael Stanley Gallisdorfer

Kevin Budin

2 weeks ago

Mike came in, assessed the issue quick, and gave a fair recommendation. Much appreciated!

Sandra Deban

5 months ago

I highly recommend this company for your furnace needs. The office staff was compassionate and accommodating. Logan explained everything so I understood.

Witch Greico

a year ago

I'm grateful that Cullen took the time to explain all of the features of our new tank. He's very friendly, professional and informative!

Kimberly Meehan

6 years ago

I cannot say enough positive things about Steven with T-Mark. He's been to our home to fix several plumbing issues; an old rusted out kitchen drain pipe and a big sump pump job. Not only is he polite, professional, and always on time, he leaves the place cleaner than it was before. He also helped out putting the sump fill in holes my dogs dug in the years AND hooked up our gas stove that the previous owner had left with a striped nozzle!!! We are now life long customers.

Geraldine Aljuwani

3 months ago

Toilet clogged and replacement His services were outstanding, professional, courteous and appreciated. THANKS

Tara Craig

10 months ago

From start to finish every person that I spoke with displayed professionalism. Each person addressed my concerns and answered each question . They dealt with an otherwise stressful situation and navigated me to a cost effective solution.

j b

4 years ago

Jeff Balcerzak provided excellent service on our AC and gas furnace. He was knowledgeable and professional. Will definitely use T-Mark again.

Nicholas Capozzi

2 months ago

Scott was the technician that came out and was professionals thorough. He diagnosed an issue that wasn’t done before and gave options that were clear and made sense. The explanations were appreciated as well as the honesty of the problem.I’ve used t-mark before for plumbing and now they’ll be my go to hvac service.

Carol Falbo

a year ago

The Technician, David, was very professional and courteous, explaining everything he was doing and answering questions in layman's terms. We were very pleased with the service.

Paul Boleslaw

7 months ago

Mike gave me prompt and exceptional service - will always use T-Mark and recommend to others 😀 👍

Graziella Furnari

a year ago

Incredible service - again. This time, Jon came out after the basement sewer/toilet backed up and really was thorough in trying to find the issue and was incredibly helpful in troubleshooting next steps. Another great experience!

Christen J

7 months ago

After an emergency, T-Mark was very responsive and able to get to our house at their next available appointment. Everyone who came to our house from the original service technician to the project manager and the installation team were all very down-to-earth, sympathetic, and knowledgeable.

Althea Luehrsen

a week ago

The service was excellent starting from making the call with a very friendly professional staff, to the quick scheduling, the communication about the service, the timeliness of the technician, and the friendly professional service. Thank you TMArk. I’d highly recommend your company to everyone.

hamburgfire3

a week ago

Brian was awesome and very professional!

shawn cannon

3 months ago

Jason was affable, available and professional! He just needs to tell me where to get a big evergreen 🌲, he forgot to tell me! 😄

Diane Buenafe

a year ago

The technician arrived in a timely manner. He was knowledgeable & helpful. He provided an estimate for a repair & explained cost saving measures. This was not unique to this visit. It is the norm with T Mark.

Shawn Peters

10 months ago

Great service, professional and efficient. They cleaned up after the install and were very communicative throughout the process. Highly recommend!

Matthew May

a year ago

The crew from TMark was very professional and prompt with the install. Excellent service. Left the place with a clean looking job.

Nicole Marie

a year ago

Had an issue with toilet not flushing, so I called before business hours. T-Mark got back to be very quickly and had someone out less than 2 hours. The technician I had was Brian, and he was great. Let me watch the whole process of snaking the sewer line, and explained everything thoroughly. Very friendly, and overall I’m very happy it’s all fixed. Thank you!

George Gillman

3 months ago

David did amazing job when my A/C went down T Mark is dam lucky to have such an amazing employee I wish I had 10 David’s at my company Thank You

Donna Kolb

8 months ago

October of 2022 I had a gas leak and the gas company turned of all gas to my house. Gas company found 2 leaks. T Mark came out 4 days later so I was without gas 5 days so far. I am 70 years old and recently lost my husband which I explain to the gentleman that came out. Trying to navigate this new life I trusted the quote of $3400 to replace all pipes even though there were only 2 leaks. Gary came the next day and replaced $34000 worth of piping. He left and was told to call gas company. He never checked for leaks and he gave me his personal phone number to call him if there was a problem all very nice. Now it is 8pm and gas company came out and said there were still leaks. Called Gary per his suggestion and he came back out. Called gas company again still leaks. Gas company left and he worked on it until 10pm and told me to call gas company in morning. He was quite rude like it was my fault. I realize he had some personal stuff going on but I did also and he was the professional.Called the gas company 5 more times after that and still leaks. Several days went by and still no gas. The last time the gas company came out and Gary assured me all was good the gas company tighten some pipes and they were able finally turn gas back on.Since then I still smell gas on and off but would never put myself through that nightmare again. Now it’s January 2023 and had a friend come out and check for leaks as he works for a heating company and low and be hold found the leak and not the one of the 2 leaks that was my original issue. I feelI was robbed and taken advantage of due to my age. I would never recommend your company Ever the nightmare I went through was unfair.Do Better!Gas leak to dryer that was fine prior to ripping me off

Dale G. Paradowski

9 months ago

I've used T-Mark regularly over the years for all sorts of different plumbing services (sump pump installation, backflow preventers, leak repair) and they've always been friendly, courteous, and thorough. I would highly recommend them for any work you need!

Erick Guigui

3 years ago

I have had the worst experience ever. The plumber was meant to come last week from 11-1. He was meant to have all the material needed and time to do the work that day. He showed up after 3 with many excuses and a poor attitude. He never left an estimate and just said he was too busy to do the job and to call the company to reschedule for the next week. I was shocked but when I called the company, they assured me that they would block off enough time and talk to the plumber (Patrick). I agreed to reschedule the job and called to confirm that he was indeed coming. They assured me he would be there from 11-1. 3:30 pm and no plumber, so I called the company and they apologized for the misunderstanding saying they had it on the calendar for 2 days later by mistake. I have had to push out my kitchen cabinet installation and flooring installation twice now. The good news is they refunded me the initial charge for showing up to give me an estimate. BUYER BE WARE. STAY AWAY!!!

Susan Marchione

8 months ago

Gary Seitz did an excellent job! He was kind, professional, and knowledgeable! He installed a new sprayer on my kitchen sink. Thank you!!!

Robert Johnson

2 years ago

Just had our 2 year old system checked to make sure all was well. Alex called to say he would be earlier than the time quoted.Checked both AC and furnace and pronounced everything was good. (We knew it would be)Can't recommend T-Mark enough.

Judith Fales

11 months ago

Seth was great. He explained the things that might be wrong and what fixing them would cost. T Mark sent him quickly. Compared to other plumbers, they are reasonably priced.

Andrew Bellman

2 months ago

Kole our tech was efficient and informative!

Audie Watson

a week ago

When Keith arrived he was really pleasant and kinda calming. After looking at the situation he offered options to band-aid it or fix long term and gave me the cons on the band-aid. Also explained how this happened and ways to prevent future issues. T-mark will definitely get our future business from our hot water heater to a few other upgrades we want.

Kenny Kasperek

4 months ago

Jon did a thorough job and fixed my problem, neatly and efficiently

Terry Beerman

2 months ago

Their rep Greg who reviewed a heat pump system was easy to work with and understood our needs.

Simi D

2 months ago

Excellent, not anymore.
Update: 10Jul2023
I take my words back!!!!
Subzero below par service

Mike Wasielewski

3 years ago

Greg replaced our furnace motor on 3-3-20 and it was a great experience. Friendly, professional guy and quick, quality service.

Carolyn Camm

a week ago

Ken completed the installation on less than an hour and fully explained what he had done. Courteous and professional.

Sally Sheppard

a year ago

Employees was very attentive to needs. Offered more info needed for other issues & will get himself or someone elae out out to take look & problems & give estimates. Great company, reliable, trustworthy and professional. I recommend them to any1.

Catherine Kader

4 years ago

Can i give 0 stars?**** HORRIBLE, HORRIBLE!!!**** Came out to unclog my kitchen sink/basement sink line and told me everything was all set..Ran the kitchen sink and did a load of laundry and it was still clogged and backing up from the kitchen....clearly he didnt even make sure it was working properly before he left.When i called to complain, the girl that answerd the phone gave me an attitude and didnt offer any apology, she only rushed me off the phone. I was told it was bc the sink was dirty? The guy came back, never apologized.. stormed past me in my own home...almost as if making me feel that I was in the wrong for asking him to come back and do the job correctly...he finally did what he should have done the first time, but still blamed it on a dirty sink, yet oddly enough, its now draining fine. ***HORRIBLE service and even worse treatment towards the customer for $300.00***...also, there is an advertisement that this co.will clear any drain for $129.00, perhaps there is fine print that I didnt read.

Joyce Stevens

a year ago

Very pleased with the work that was done in my basement.kelvin explained and showed me everything that he was doing before and after work was completed.he was very professional.call to let me know what he would be at my house.because he was getting the parts.purchased my furnace and sump pump from tmark.would rec them to anyone.. Thank u Kelvin for the good work.also cleaned up after he was finish. Even though I'm paying for the work.but u still let them know that the work that u were very please with their work.

john F

2 years ago

Made an appointment but no one ever called or showed up. I know they may be busy but I made the appointment the day before and they gave me a few hour window, not like I asked for a specific time. Only reason I gave two stars is because the woman answered the phone quickly and was friendly.

Mike Kochel

3 years ago

Scheduled AC tune up,first time with T-Mark. Jeff Balcerczak was the service tech,he conducted himself very professionally and explained every detail of the process. Definitely use T -Mark again,I rate them 5 star.

Buffalo Marriott HARBORCENTER

5 months ago

Company is great, fairly priced and techs are very responsive and outstanding work. Gary worked on multiple projects and we were always happy with his and T Marks service

Tina Núñez

a year ago

Used this company for the first time for a HW radiator removal. I thought the price was very high, but they promised quick service so that my construction project didn't get delayed further. (Over $700, which was just insulting to be frank). Reluctantly agreed to job, but didn't have high hopes that I would use the company again due to pricing. Cullen came out to do the service and he was wonderful. He didn't mind me watching and learning about my boiler system. He explained what he was doing step by step, and answered all my questions. His professionalism (and complete lack of sexism) is a rarity in this industry. Would consider calling them again for this reason. Prices are still astronomical, 450 is more appropriate for a 2 hour Job that's only materials are 2 copper elbows, even if they did send 2 people for it.

Alyxander Pasquale

6 months ago

Great service, furnace installation, and follow-up. Highly recommended

Susan Lyons-Minnoe

a week ago

I had an amazing experience, from speaking with the receptionist to Logan who did the repair. Very professional and very nice!

Amiee Marie

a year ago

Efficient, prompt, personable. Gary was able to correct my problem and was very informative throughout. Thanks so much! Definitely recommend!

anthony dipietro

3 months ago

Liam o'reilly was fantastic very knowledgeable. And did the job well thank you?

Tiffany Kidd

2 months ago

Seth Mosher from T-Mark Plumbing Heating & Cooling came to our home to discuss and explain services. Seth was knowledgeable, detailed, and very attentive to our needs and concerns. He provided an exceptional professional service and in a timely manner.
The Kidd Family

jeff bond

5 years ago

I had a large space heater installed in my home today and i am very satisfied by the quality the service and friendliness of the t- mark installers everyone involved Steven Justin Richard Mark and Cullen did a fast clean install and i would recommend this company for any heating plumbing work they are affordable and the absolute best in the business! Thank you i am thoroughly satisfied

Jennifer Brysinski

a week ago

Keith was a top notch professional. If I need any service in the future I would request him and recommend him to everyone.

M.Carolyn Panetski

a week ago

Very good job-very focused to their work. Great job and did what promised

Michael Griffin

2 weeks ago

Great as always! Called about a hot water tank needing replaced and had it installed less than 24 hours later.

Amy Albright

a month ago

The plumber, Jon, was professional, personable, and courteous. The scheduling with the office was seamless and we received prompt replies. Would recommend highly.

Kristin D

3 years ago

Had them install a hot water tank several months ago. Never again! Work was done improperly causing a leak in my basement the day before I was leaving for a trip. Had even ran back out into the driveway and told one of the installers Greg about the suspected issue as he was leaving and he was cheerfully dismissive of my concerns. Also despite advertising that they are 24/7 they are not. After 5pm all you will get is someone on chat who is no help. After calling the emergency line numerous times upon advice of the chat bot and spending approx 5 hours trying to get a response from someone Ryan finally called me back at 11pm to obviously say it was now past the point of them doing anything that night. He couldn’t assure me either that they could get someone out the next day before I had to leave to fix it. A good company would bend over backwards to fix an issue that was their fault and potentially damaging to property. Luckily Jeff who said he doesn’t normally do these installs arrived the next day, drained the tank, and put everything back together correctly to stop the leak. The extra star assigned to this review is for Jeff. I came within an hour of missing my trip and they caused a lot of stress. The original installers also left a 1X1 foot smudge mark on my drywall. Instead of alerting me to it and apologizing someone opened a pack of paper towels from my storage area and smeared it around. The tank has a small dent and the documentation that went with it was left floating in a bag of water taped to the side. Their chat bot from the site took down my info numerous times and assured me they would take care of it, but they couldn’t follow through on something as simple as sending a new one out. At one point their answering service even suggested I find a local company to fix the problem they created. For my next job I will be doing just that. Mistakes happen. Had they sent someone out during dinnertime to fix the issue they caused earlier that day and apologized they might have earned a loyal customer. Because I spent a night mopping up water, almost had my travel plans upended due to them not checking their work, and they apologize for nothing I will never use or recommend this company again.

kathryn sparkes

5 years ago

Wonderful company, very professional. Every time we have a sewer issue, T-Mark is right there to repair it. We have used T-Mark for the several years to handle all our plumbing, sewer issues. Have checked with other companies and their prices were always higher. Will always use T-Mark! They are the best.

Rebecca Juszczyk

a month ago

David was great! He quickly got to the root of my problem and was very knowledgeable. He offered me an affordable solution which I greatly appreciate.

Krystal Torres

a year ago

Air conditioner unit repair. They came the day after I called and diagnosed the problem and had another guy come within 30 minutes for an estimate based on a failed compressor. They were available, efficient and kind. Excellent service and very knowledgeable and professional! Highly recommend them!

Maureen Kabana

a month ago

Seth Was very professional polite and knowledgeable. I highly recommend TMark.

Sarah Hernandez

a year ago

We contacted t-mark for new hot water tank. Austin was professional, knowledgeable, and exceeded expectations. I would use this company again based on his service.

Diane Basinski

a year ago

We had a sump pump that had sprung a huge leak. Jon S. came earlier than expected on the weekend and replaced our sump in a timely manner.He was very professional and understanding. I recommend T Mark plumbing very highly.Diane and Terry Basinski

mary Stanwick

10 months ago

Seth listened carefully to the issue I was having with a toilet and explained how he could fix the problem. He was successful.

B M

3 years ago

Lost power to our boiler and T Mark came out as soon as possible, was able to quickly diagnose the problem and fixed it fast. Jeff did a great job of diagnosing the problem and was great to work with. Would give 6 stars if I could!

Margaret Varga

3 years ago

I had Jeff here last week to deal with a boiler problem. He showed me exactly what was wrong and fixed it quickly. Then this weekend, coincidentally my dishwasher died and flooded the kitchen. Matt came to check to see if there were other problems but it is the dishwasher. Guess I’m going shopping. The woman who answers the phone is also super helpful!

Bill Cleary

3 months ago

Great experience. Jason was very.

Mike Stutz

a year ago

Jim did a great job hooking up our kitchen sink drain and water supply. A little pricey but worth the time and aggravation of a diy.

Felicia Walker

3 months ago

Ian was amazing and a pleasure to work with.

Galina dmitrova

4 months ago

Best service as always.
I am with this company for more than 3 years with all my rentals. Absolutely happy and satisfied!!!!

Lynn Shaffer

3 years ago

Was satisfied with the work done by Kevin at T-Mark. He replaced the wax ring on the toilet . However I feel the price was way to high. $255.00 for 45 minutes work.

James Farleo

2 months ago

Had Keith Palmer as our tech., very knowledgeable young man and was very professional and explained the problem we had with our a/ c unit.would definitely use this company again

James W Dennison

5 years ago

T-Mark has serviced our AC and furnace on three occasions. They showed up on time, did what they said they would do in a reasonable amount of time, and performed the work in an efficient and professional manner. They charged exactly what they quoted and I felt was reasonable. Jeff Balcerzak, the lead service tech, was polite and friendly and did an outstanding job. I recommend the Company highly.

Ken Vampotic

4 years ago

Love this company!!! Mike is great to work with I would highly recommend. FANTASTIC we had a new kitchen sink installed looks awesome. I couldn't get the pic to download but trust me looks amazing.

Brittney Ravel

2 months ago

I had a service call for my AC leaking , they came within 3 days , I told them that I had already cleaned the hoses it stopped leaking and then started leaking again a week later-they came a week and a half ago and it started leaking again -so they pretty much charged me for what I told them I already did that didn’t work because now the same thing happened and I have to call someone else to figure out the issue after already paying them !

Olivia Abbate

5 years ago

T mark came and installed two new furnaces in an old house I bought. They had to run everything through the attic and uncovered very cool artifacts from my house. Not only did they work very efficiently and diligently and in an organized manner, they also went as far to frame an artifact that they found. They called me and told me I needed to come over when I could, and surprised me with their findings. They were so sweet and genuine. Excellent experience. They went above and beyond.

Linda ODonnell

5 months ago

We needed a complete sewer line repair. They responded immediately. Service was excellent.

Larry E.

2 months ago

Professional response, addressed my concerns, fair price. Situation resolved.
Thank you T-Mark Electrical [Dyllon].

DebCha

2 years ago

From my first contact with the office staff to Gary P. a licensed Journey man plumber from TMark, couldn't have been better at handling my clogged sanitary sewer. Gary explained everything about the problem without dumbing down. His apprentice did a fabulous job de-rooting. (I had another company for years, but no more. You get what you pay for and TMark has me for life!)Polite and professional, thank you!

Cory McLean

a year ago

Brian and Ian were both extremely pleasant and competent. Brian figured out that my issue was a leaking kitchen appliance in five minutes and charged me nothing.

Adrian Hamouda

3 months ago

One year later and everything is running perfectly! Last year we had T-Mark replace our sewer line and install a back-up sump pump. Not only were they helpful and responsive during what was a stressful experience, they did an amazing job while explaining all the details to us. This was great especially considering the previous year we had another company “fix” our line which was not completed fully resulting in us needing to find T-Mark to do the job correctly. They ended up recommending a hung sewer line to prevent any future issues and everything has been working great since.They were in constant contact from scheduling the job, to letting us know when the property had been marked, and on the day of the job. They also did an amazing job of saving our landscaping which was impressive considering how much digging was required. Replacing a sewer line is not cheap, but T-Marks prices were very fair and consistently lower than other estimates we received. Additionally, for work like this paying a company to do the job right the first time is 100% worth it. I would absolutely recommend T-Mark for a project of any size and for high quality work and will be using them for any future projects at my house.

Frank DeMart

5 months ago

My hot water heater began to leak today, I called T-Mark Plumbing and Brian came to my house to evaluate my situation. He recommended I change the hot water tank as soon as possible, then he gave me numerous options and showed me changes to the installation they will make….They are coming tomorrow to replace the tank….. more to come

Donald Simmons

2 months ago

Very friendly worker's explain everything and answer any questions you have

Lauren Hare

2 years ago

Just had a great experience with T-Mark! We had a leak in our basement that had been getting worse over a week's time. We called Tmark and they came over the next day! Our HVAC tech was Logan and she was so professional! She not only found the issue quickly, she offered to replace the problematic pump right away, and took out a very old filter while she was there. She was done quickly and we get to have a dry basement again! Thanks so much, Logan!

Kelly Claus

a year ago

Greg Thies is a very friendly, good with my dogs,and honest technician. Was here twice once to diagnose and second to repair once part was ordered. He is professional in his job and will use company again.

william barclay

3 months ago

Very responsive service. Trusted and reliable. Excellent value for my money

Alicen Feroleto

a year ago

T-Mark and Jon did an excellent job fixing the plumbing and snaking the drain. The plumbers were professional, friendly, and did an excellent job.

Aaron Gordon

2 weeks ago

I allowed T-Mark to remove a few sections of my brand new fence in order to get access to a main they needed to fix. They gave assurances that it would be repaired back to “perfect” condition. However, their workers were taking sledgehammers to it, and even running and jumping into it to break it down. They just put the broken pieces back up and tried to leave it like that. Then when I inquired I was told they’ll pay for what needs to be fixed. Now it’s been over a month and we still have a broken fence and no resolution in sight. My advice is to go with a more reliable and trustworthy company for your next project.

David Ambellan

2 months ago

Experience was as expected Jeff and Alex went above and beyond. A pleasure to work with them . Thank You

T Lan

a month ago

My technician, Brian B. was very knowledgeable, personable, and he arrived ahead of the scheduled appointment. I was very satisfied.

Big Mike

5 years ago

T Mark plumbing is the best. No hassle, on time and prices are great. Greg the service guy was awesome. He gave me great information about my system and I plan on having central air installed just based on the information he gave!

Robin Mowbray

4 years ago

Jeff came to my home on a Sunday and had my furnace working within 20 minutes!
He was super friendly and very helpful.
I would reccomend him and this company to everybody for their fast and friendly service. Thanks Jeff.

Donna Possenti

a year ago

Fantastic service when I needed it immediately. Everything was explained in detail. Everyone I interacted with was on time, professional, courteous and went out of their way to explain everything and give me choices. This is my second time using them and it will not be my last.

D Lowry

4 years ago

Have been using T-Mark the last 2 years. I’ve requested Jeff B, who does HVAC. He is honest and trustworthy. He has saved us unnecessary work others would have charged. I’ve also used T-Mark for major plumbing work to repair clogged drain tile at my previous home. They’re pricing, quality of work and honesty is why I refer family and friends

Daniel Drees

2 years ago

Great value especially for a Sunday. Gave me a 2 hour window and arrived right at the beginning of it. Terrance our service tech was very nice, professional and respectfully used covid protocols

Timm Goldsmith

a year ago

After wasting a bunch of time filling out a quote request online, I'm notified that a call will still have to be made to even start the conversation. That means the whole online chat is a complete waste of time. Then, I did get a quick call, only to be told that T-Mark won't install copper air lines. What the heck? It's just air instead of water. So, yes a complete waste of time.

Justine Jacobi

5 years ago

What a great experience with our first furnace cleaning/repair! We initially had a coupon for a furnace cleaning and we were able to get an appointment fast and Greg was punctual, friendly, and everything went well! After Greg left, my husband accidentally did something to the furnace and water started to spray out from the lines in every direction. Not to mention, the radiator turned into a hot water fountain in our bedroom. We were able to close the furnace and immediately called Greg to see if he could come back out. We felt very stupid, but Greg had no problem coming back to our house to fix the problem that my husband had created. Greg came back fast and completely fixed the electrical that my husband had flooded. As first time homeowners, we are so thankful to Greg and the rest of the team at T-Mark Heating and Cooling for offering such AMAZING service. We will be loyal T-Mark customers for the rest of our time as homeowners!

Ted Kavanagh

5 years ago

Very pleased with some emergency service this week. Jeff & Justin were extremely knowledgeable, courteous, worked very clean, and most importantly they were honest with me. That is a refreshing characteristic in a company these days. Will definitely be using their services in the future. Thank You!

Lilly Clayson

4 years ago

I contacted Rich and he was able to set me up with Jeff who came first thing in the morning. Jeff was considerate of our time and was very professional. He explained things in a way that was easy to understand. Our air conditioner is now working great!

Mark Zimmer

5 months ago

Awesome service, super fast and affordable pricing. Everytime I call them they are absolutely amazing and go above and beyond. You're not treated like just some random job. A±±±

Robert Gallant

4 months ago

Found problem quick. Really knowledgeable and Profesional. Pet my dog while fixing. So a master of multitasking. Will call them for everything.

Kathy Kwiecinski

a year ago

Both techs that came out were unbelievably professional ( Greg for heating and Seth for plumbing)!! They were kind, outgoing, and most importantly thorough!!! They were both honest about what needed to be repaired or what did not need to be repaired!!! Hard to find HONEST people nowadays!!!

Gregory Frank

5 years ago

Jeff fixed my humidifier quickly and efficiently. Other company left it broken and never notified me . humidifier works great now. Jeff was very professional and friendly. I highly recommend Tmark for your heating and cooling needs.

254zero

3 months ago

Just had our central ac unit replaced and so far everything works great. Very impressed with the quality of work. T-mark was able diagnose the issue and then replace the broken unit within 1 week. The workers that came out were very professional, quality hard workers. they cleaned up everything from the repair and you couldn't even tell they were there aside from the shiny new unit. Very appreciative of the financing options available, made handling this unexpected home repair much easier. Will definitely use T-mark again for any future jobs.Thank you from Tyler and Eve.

Ian Donnelly

7 months ago

We experienced a backup of our sewer due to us using the so-called flushable wipes. As soon as we contacted T-Mark we knew that we were in great hands (literally and figuratively). From The Office Team to Ryan, our plumbing expert, our experience was top-notch. Communication is a clear value within the T-Mark culture. Shortly after Ryan arrived and after applying his shoe coverings he identified the cause of the issue and got straight to work. Within 45 minutes the blockage had been cleared and he had brought in his wet dry shop vac to clean up the area in which he worked in.I cannot recommend T-Mark enough. Do yourself a favor and give them a call, you will not be disappointed.

Mark Sauberan

a month ago

Jason knew just by listening that the furnace/AC unit installed last year was set to high. He was in and out in less than 10 minutes!

Veronica Thomas

a year ago

I would highly recommend T-Mark Plumbing. I called them before 7:00 a.m. for basement flooding and they were here before 11:00 a.m. Seth was great. He was friendly, knowledgeable and answered all my questions. He really went above and beyond. I also really appreciate receiving the picture of the Service Technician before they arrive. Again I definitely recommend T-Mark Plumbing.

Jan Shine

a year ago

Kevin is great and easy to work with. He absolutely knows what he’s doing and discussed options for my plumbing issues with me. He did everything I asked and was a pleasure. I would definitely call and ask for him again for any of my plumbing needs.

Kathy in Buffalo

10 months ago

Brian replaced my sump pump. He's very nice and professional. Out of curiosity, I googled Liberty, the brand of sump pump, and it is highly-rated. I'm just feeling the cost for the service might be a bit high at $723. The high end of average cost for what was done is $500. But, I have no doubt it was installed properly. But, I want to have a new toilet installed and I think I will have to check out some other options for the job.

Linda Belton

2 months ago

Logan was great! Would have her back for service again

Paul DiNezza

2 months ago

Triple five star rating. Tech's did a great job. 👍 New panel and main wiring great

Joshua Kelley

7 years ago

I had a boiler issue with my radiant heated flooring system and I placed a call around 9AM. They came within hours and fixed my boiler issue and heat was back up and running. Very friendly and honest service. As a customer, I never want to feel like I am getting ripped off and I certainly had none of those vibes. I had Ryan assigned to my call and he promptly fixed the issue. Much appreciated and will utilize service again if anything else arises.

Kelly Coleman

5 months ago

Logan is a skilled professional and we couldn’t have asked for a better technician. We were having problems with our furnace and she walked us through everything she was doing to locate the problem. She was quick, efficient and once she pinpointed the issue, she had it fixed within minutes. 10/10 T-Mark is LUCKY to have Logan :)

milton cook

6 months ago

Ryan Cartwright from T-Mark Plumbing: 1. Corrected the drains in the wash tubs in the basement were plugged, preventing flow 2.) He cabled laundry line and sewer from inside clean out and removed blockage tested system to make sure problem was corrected.My perception of Ryan:1. He was very professional and knowledgeable2.He was quick in his diagnosis of the problem3. I would highly recommend him and TMark Plumbing to others having plumbing problem4. On a point scale of 1-5, I would give a rank of 5+

kitty lover

a year ago

Alex J. who fixed our pipe was a nice kid and did a great job.We will recommend them to others.

Christin Kemp

4 years ago

I’ve never felt so confident in choosing a company to do work for us! From the lead service tech Jeff Balcerzak to the owner Ryan Miller! Even their scheduling office was very Prompt and accommodating! Everyone whom we’ve dealt with at T-Mark has been Very professional and knowledgeable! Jeff explained everything in detail that helped us understand what he was talking about. Which he was honest and upfront! (Being first time home buyers that know zero about this industry we came across issues with the AC unit & an old furnace. This company helped way out our options, and helped us decide which option was ideal and the best for our home) Ryan (the owner) explained all options in detail which wasn’t your typical sales pitch “more expensive is better”, he was HONEST and that means everything! I HIGHLY recommend anyone having issues with their heating&cooling and even plumbing to give these guys a call!! CALL: 55T-MARK. I promise you won’t be disappointed!

Paresh Shah

a year ago

Brian came on time, gave me call before coming, went over the issue and provided solution at a reasonable price. Very satisfied with him and service he provided. Thanks

Stephen Rauscher

4 years ago

I chose T-Mark to install my boiler in the house I just purchased. Of the 4 companies I met with they seemed the best for the job. They were not pushy and did not pester me every day to accept the bid unlike a few of the other companies I had over. Rich even made a passing comment unrelated and noticed my hot water tank had a backdraft (which it did, so he kinda saved my life). Mike and Justin, the installers got it done within a day, it looked like it was not there first boiler. They were professional and in general good guys with conversations I had with them. I have yet to see how boiler performs sincee its not winter yet. However I have tested it a few times since and all the radiators get hot and the boiler itself is silent. Look forward to a warm home in winter and lower gas bills! As long as this boiler performs great and they stand behind there product and service, I would recommend them to anyone.

Erik Zobel

a year ago

We’ve had several other companies for sewer/drain cleaning, T-mark has been the best. Very timely, very courteous, very knowledgeable. Craig was fantastic. I will use them for future plumbing needs.

Matt Kyler

7 months ago

I have modified my review to reflect the service provided. After less than a months time, my brand new Dunkirk boiler stopped working. Liam came by on a Bills playoff Sunday to determine the issue lay in the thermostat. However, the thermostat was not provided at the time of installation. Liam provided me the necessary service and equipment to correct the problem.Upon going to that corner of the basement for the first time since the install, I did discover that the installation techs did not clean up all the remains of the old furnace. Furthermore, I found Ryan to lack any accountability for his business. To quote a sign on former President Harry S. Trumans desk, the buck stops here. When in charge you own everything good or bad.When one spends thousands of dollars, it is expected that mechanical devices function properly. Now as a result of a prompt follow up they are.In your well-crafted narrative you seem to lack the complete truth. In your account, would not an ethical technician compel the customer to at a minimum take the thermostat? In this scenario, the technician should cite the need for compatibility or at a minimum the financial aspect, you paid for it. So, at the time of install no thermostat was provided. Since your technicians left elements of the old furnace, they could have included a new thermostat. Nice try skippy.Furthermore, it was less than appreciated to draw nonblood family members, in your employ, into the matter. Since I have no doubt that he is one of your best employees you did not need to tell your tale of woe to him early on a Sunday morning. I find it to be cowardly to bring others into the matter. Especially since they had no bearing on the matter, other than you can take the opportunity to exert your supposed authority over a subordinate. If you cannot deal with a scathing customer review, do not go into the business world.

Leigh Dolan

2 years ago

Thank you to Jon from T-Mark who was able to figure out and fix the low water pressure in our home. Services were scheduled quickly, Jon was on time and extremely accommodating, and explained everything that he was doing. Pricing was more than reasonable. Would definitely recommend T-Mark for anyone looking for a great plumber!

Spoil3dch33s3 forbfast

2 weeks ago

The electrician sent was great, he got the job done in under 1hr, I recommend this business to anyone needing a real professional. Thank you.

Mike Goat

a year ago

Great service. Our technician Dave was able to identify the problem and solve it for the price of a service call. Well done!

Jason Mulvey

4 years ago

I called late afternoon on Thursday to arrange for a technician to check my furnace as it would not turn on. I was given an appointment for Friday morning. On Friday Jeff, the technician, called to ask if it was ok if he came a bit early to which I of course said yes. He was polite and professional and fully addressed all my questions and concerns while diagnosing the problem. He had everything fixed within the hour and I'm now confident we'll have reliable heat for this coming winter.

Sandy Ann

9 months ago

My elderly parents were in need of a professional for a severely clogged drain line. T-Mark was at the house within 3 hours of their phone call. Brian was courteous, professional and patient, explaining the situation. It wasn't a fast fix, but Brian didn't quit until the situation was resolved 100%. Fantastic service from T-Mark and this young man. Would highly recommend. Thank you!

Robert Papin

3 months ago

Jon was pleasant, and did a fine job. He explained what he did and what could be done in the future, if the problem persists.

Stacey Nicastro

6 months ago

Highly recommend! Called for a furnace tune up. Technician was prompt, friendly, and made recommendations to help us save money down the line. Great price!

Shawann Ealey

2 weeks ago

Gary was very nice and explained everything that needed to be done in a way that I can understand. I’m always impressed with their quality of work.

Karen Holloway

a month ago

Very knowledgeable and pleasant electrician.

Timothy Anderson

5 years ago

I had scheduled a furnace cleaning with T-Mark for 10/3. Greg was on time and very friendly. He was in and out in under an hour. Unfortunately after Greg left I had turned on the inline to the furnace without realizing it. Within minutes my furnace had over filled and water not only began to shoot out of the presser release but also the radiators upstairs. I was able to tun off the water inline but the main burners on the furnace would not ignite. Greg was back after his next appointment and repaired the furnace that I had just broken.Thanks again Greg for the prompt response and excellent service!!!!

Liz Webstuff

4 years ago

T-Mark is an excellent company! I have used them for the past 5 years for all of our plumbing and HVAC service. Recently, I had them install zoned LG mini-split AC/heating systems in my entire house and the system is amazing. The units are incredibly efficient, quiet and even good looking. We have baseboard heating and I was concerned that installing mini-split AC units would be unsightly. I told Ryan that I wanted to make sure everything looked good and he recommended installing the LG Cool Art series. The face of the mini-split unit is actually a 20x20 picture frame. You can print and display your own art. People don't even realize that they are looking at my AC unit. The upstairs unit is a ducted mini-split that cools all of our bedrooms with a small ceiling vent in each room. It's so quiet I have to put my hand directly in front of the vent to know that its running. I've also called them for many smaller projects. They have serviced my boiler, re-routed plumbing, cleared clogged pipes, serviced shower fixtures etc. and all work was completed well and in a timely manner. T-Mark is incredibly responsive and every employee that I've worked with from the owner, to the installation professionals, to the service professionals, to the people who answer the phones are kind, courteous and professional. They are an excellent company to work with!

Davetta Taylor

5 years ago

My furnace was installed five years ago, since then I've had to have the ignition switch changed twice by the same company who installed the furnace. I decided to call a different company Jeff from T-Mark came out and was extremely helpful and pleasant and I now have heat. This company also installed my beautiful walk-in shower. These guys are friendly, efficient and most of all...they know what they are doing!

John Williams

2 years ago

We had a furnace issue and called T-Mark. They came out the next morning and fixed the issues. Jeff was thorough and I will always call them for our heating/cooling issues! Way to go T-Mark. Thanks!

Theresa Panuccio

4 days ago

I was very pleased to work with Joe

Bill Liszka

3 months ago

I called T mark for an AC tune up. Dave E. arrived on time, work on my AC unit. He notice my levels were alittle low, show me how to clean it . I appreciate it because the AC won’t be running all day. He made sure everything was good before he left. I am very happy with the service & time he spend talking to me.

Joan Conti

a year ago

Kevin and his helper were great. They were prompt and efficient. Professional. Knowledgeable. Friendly.
Thank you!

Wayne Mcdonald

2 weeks ago

Mr Jeffrey Scottow WAS GREAT DEFINITELY 5 STAR SERVICE REALLY NICE GENTLEMAN 👍🏾LOVE THE JOB HE DID FAST AND EFFICIENT 💯PUT IN NEW CEILING LIGHTS PERFECT

Nancy Sanders

6 months ago

Ryan was great. He's been here before! Always polite...works quickly and loves my dogs!!!! I'm sure I'll have more work for T-Mark in the near future.

Sara Loeser

a year ago

After getting several quotes, we had T-Mark replace our AC in 2020 and our boiler in 2022. Both times we experienced excellent customer service. They were able to accommodate our requests, and even made themselves available for a Saturday installation! The techs were very friendly and took the time to show us how both systems worked in detail. Highly recommended!

joanne wall

3 months ago

I called about a leaking pipe under my tub late in the day and Ryan was there first thing in the morning and got it fixed. He did great work and was also kind to my dog.

Colleen Yale

a year ago

Called them out to look at our boiler and was quoted 1800 to repair it or 6000 to replace it. I’ve worked in the industry and know how these things work. Called out another company and was told 600 to fix it and 4000 to replace it. Safe to say we had it repaired for the 600. If you want over priced service then these are your guys. If you want your stuff fixed and done reasonable price. Please call someone else

Maggie Short

3 weeks ago

Clogged Dual Sinks In Kitchen. Grease from many years ago. He did a wonderful job cleaned up after the job. I highly recommend Ken Carrick and T Mark Plumbing.ALWAYS

Michael Lenhard

2 months ago

Mike was extremely knowledgeable about the AC unit! Diagnosed the issue within minutes and took care of the problem!

kicksave 11

4 years ago

Jeff B came out and saved us during the blizzard of 2019. Our house was 38 degrees and the boiler needed to be fixed. Other companies either didn’t answer the phone or gave us an appointment for a later date. I called T-Mark and a very nice lady answered the phone and took all my information and was very understanding of our situation. She said she could send someone out in the afternoon and she did just that. Jeff B could not have been more knowledgeable, friendly, and professional. Our boiler is working wonderfully and the price was very reasonable. Very happy 😊!

John Borden

a month ago

All the things you want in a business. Honest, upfront and diligent.

Kim Summerville

6 months ago

Liam was Excellent! He arrived on time and quickly diagnosed and repaired my Leak. He was easy to talk to and he explained the issue and the solution before doing the work.I recommend T-Mark Plumbing. They did Great work!!

Charles Anzalone

7 months ago

They were knowledgeable about the job and seemed fair with the price

James Dill

11 months ago

Mike was great. Explained everything thoroughly, was quick, clean and overall a very nice guy.

thomas montgomery

a year ago

Very professional! Mike (our field tech) was very friendly and verbally explained the whole process as he went. Very fast and efficient.No surprises and the company kept me updated throughout the whole thing. I would highly recommend!!

Mike Spencer

5 years ago

My furnace stopped working on a day when the high temperature was 3 F. It got cold in the house very quickly. Ryan arrived promptly, identified the issue, ordered the part, and had the furnace repaired within a couple hours. He was friendly and did excellent work. I would gladly recommend T-Mark to anyone.

Susan Wolf

9 months ago

Alex Jasinski was very polite and professional. He answered all of our questions. He took the time to make sure everything was working properly. We believe he went above and beyond our expectations. We highly recommend his work.

Viola Mathis

8 months ago

Jason was very down to earth. He explained everything step by step. He is very important asset of your company. If I call for service in the near future, I would suggest him.

Rob Erwin

4 days ago

Brian was professionally knowledgeable and helpful as I sought advice on a HVAC issue. I appreciated his insights and plan to go back to him and TMark again in the future.

Myra Holiday

6 months ago

They did a great job and Thank you so much for the cookies K

Daniel Sundeen

a year ago

Craig was great! Very professional. Did a great job. My wife was happy with how clean he left everything!

rachelbadger19

2 days ago

This is a review I thought I had posted last year. Oops!T-Mark Hearing and Plumbing is my go to service company. Last week, I had my furnace serviced by Alex who was very polite and conscientious. Believe it or don’t, I had NEVER had my furnace serviced. Alex was a bit surprised as he shared that it was already 26 years old; imagine my surprise. I asked for an estimated life span of the furnace and Alex would only say that “you are on borrowed time”, which I felt was a very fair and helpful statement. Fast forward 4 days. I left my home late afternoon to run an errand and returned an hour later to a cold house. I called T-Mark and Abby tracked down Alex who was finishing up another job. He offered to stop by to see what had happened. I believe Abby didn’t need to make that effort, as she had me scheduled for a service call the next day, but she reached out to Alex. Alex could have declined to help me, as it was at the end of his day, but he didn’t. Upon arrival he immediately went to work and determined the igniter had failed. He had one in his truck and within 30 minutes my furnace was humming again. As I write, the temps in Buffalo are in the single digits this morning, and I am enjoying a warm home because of Abby and Alex. I am profoundly grateful to both of them and certainly the all around professional and exceptional service of T-Mark.

Rosalyn Grosvenor

2 years ago

I had tune up on HVAC. Very good service, great communication with office and technician. Technician, Logan, was very knowledgeable and informative. Very considerate as well. I will do business again with T-Mark.

Jean Lama

4 years ago

Jeffrey Balcerzak was my Technician. Very friendly and Professional. Answered all my questions and was very thorough down to changing the batteries in my Thermostat. Would recommend to others for sure,

Oscar Prado

5 years ago

I bought a brand new furnace from T-Mark Plumbing Heating & cooling and they were: Very professional, very fast service, very knowledgeable, reasonable price, very friendly.Amazing work, will do business again. Will refer to any family or friend.

Kathleen Garcea

2 years ago

The technician, Logan, was excellent. She was on time, skilled, efficient and easy to work with. Price to tuneup AC was as quoted on phone. Will use again!

Barbara Wolff-Reichert

6 months ago

Anthony was very knowledgeable and able to explain the way the leak detection system would work. My husband and I were happy with his expertiseI also appreciated the message letting me know Anthony was on his way. It included not only a photo but also some information about Anthony himself so that he would’ve somehow “ familiar” even at first meeting.

William Pippine

5 years ago

Jeff Blalcerzak made a service call. He was on time, introduced himself and gave me a business card, very professional. Inspected the boiler, pumps and controller. Investigated the problem and even called the manufacturer. Due to his investigation and call to the manufacturers he was able to solve the problem without replacing any parts. The manual which came with the unit said change parts. Jeff corrected the problem and saved e literally more than $100s It's called SERVICE, not sales and Jeff delivered service.

Nanette Robinson

3 months ago

Kevin was very professional he did a great job. I would recommend T-mark for your plumbing needs.

Thomas Kufel

4 years ago

AC installation. The excellent service stared with the first contact. Within 3 hours of placing online requests I received a call to schedule appointment. On a Sunday! The project manager spent considerable time looking at home to develop most efficient and effective options. Installation began less than a week later. Installation team was cordial and professional. I was particularly impressed by their comprehensive review of project and how well they worked as a team. They left the work area cleaner than before they started!

Jean Metlak

a year ago

We couldn't be more happy with the quick response and service we got. A big thank you to Kevin and Brian for the great job on putting our new hot water tank in and our new furnace!! We are so happy with these two guys

Rosalia Bufalino

a year ago

i phoned this morning with the problem of a small gas leak from my new hot water tank. They gave me an appt for this afternoon. Alex arrived on time. He was extremely courteous and professional. He troubleshooted the problem instantly and corrected it on the spot. I have used T Mark many times for furnace and air conditioner as well. I have always received the same fast, professional and courteous service. Don't bother calling anyone else.

Matthew Buckreis

a year ago

They were on time and gave a free estimate. They made a custom slot for the air filter and fished a new wire for the thermostat at no extra charge. Our installers Josh and Joel were very personable and explained everything in great detail. They cleaned up any mess they made and finished in a timely fashion. Overall it was a great experience.

Mike Slater

a week ago

Maxwell—professional, courteous, already above and beyond and I’m not even a full blown customer. If I choose T Mark it will be because of him.

Saint Mark

a month ago

Max and Matt were very professional. They explained everything thoroughly and answered questions that we had. We definitely will be using TMark in the future.

Dan McDermid

2 years ago

We are grateful that John came out and helped us diagnose a dreadful situation. We also appreciate that they were priced way below what we expected. On time, and great to work with. Thank you!

Charles Ca

11 months ago

I highly recommend T-Mark for all your furnace and central air conditioner tune-ups and repairs. The office staff is wonderful, their prices are reasonable and their technicians are very professional and knowledgeable.

Patti Edwards

a month ago

Very professional. Explained many options without pressuring us on making a choice. Would ask T-Mark back for any small or big job we would have. Thank you for your services.

Laurie Pompa

a year ago

I attempted to hire T Mark for a furnace and AC install. I have called 3 times over an 11 day period , account rep was sick on my first call . I waited for his return , no call again . I spoke with office and was told he would call that day. My last “he will call you today “ was 5 days ago . Never heard back ?? I was being patient due to holidays and COVid but done waiting . I called another company , they were at my home later that day , advised to not replace A/C at this time , not necessary at this time . Had better option installed at far less money. Thanks T Mark for ignoring me!Update - after writing this review I was called by the salesman for TMark . The response was quick and they were apologetic for what happened. They wanted me to know that is not the customer service they wanted for their customers. I was impressed how quickly they responded to my review.

Lisa Lesser

4 years ago

I have used T-Mark for various jobs. A few years ago they replaced a water-main for me, and I recruit them to service my furnace and A/C. Reasonable prices, professional, and always on time.

Jenny McCabe

a month ago

Both of our technicians were very kind, and very informative. Will be using T-Mark again in the future.

Rusty Buehler

4 years ago

T Mark was quick and professional. Found the issue with our heater and gave a reasonable estimate. Ryan was efficient and friendly. Would use again

Laura Cotton

5 years ago

Jeff B. came out this morning and instantly solved the reason why our hot water wasn't working. He was right on time, and is very personable. I will have this company back for yearly maintenance on my air conditioner. We have a Navien Tankless hot water heater. I'm really happy to have found a company that can work with newer units.

Jenna Fretthold

3 months ago

We've used T-Mark a few times now for our families business. Our usual Tech, Mike Milne, is super friendly, thorough, and explained everything so I could understand it. Definitely recommend them.

Shannen

a year ago

My mother Rose G. Had work done today by a man named Nick Smith. He was such a nice man to her. He let her know everything he was doing, he showed up on time. He did great work. This is a amazing company that I will use myself now for my plumbing needs. Thank you Nick for taking care of my mom.

Smitty from NY

4 months ago

Ian, Derek and Matt, ALL made your business proud Professional, helpful, neat, on time and courteous. How can you improve on perfection?

Mary Dolan

7 months ago

T-Mark is always immediately responsive and very pleasant to deal with. I appreciate their helpfulness over the phone and when they arrive in person.

Brandy G

4 years ago

TMark came out to my house to review a possible sewer line issue. Jim was extremely helpful and honest in assisting me today. I was very pleased with TMark and will definitely contact them again if needed! Thank you so much!

Jim McDonald

a year ago

Just wanted a check of the furnace as another company said it shouldn’t be running. Liam conducted a thorough check and couldn’t find any major problems with the furnace. Would recommend the company to other people.

Eric Koessler

8 months ago

John gave a very helpful explanation on how to treat a basement drainage issue that he will be working on in the near future.

David Bogdan

4 months ago

Great people to do business with. They get back to you right away. The job that they did was great and they cleaned up after themselves. I would give them a 5 out of 5. Definitely worth hiring.

Davis Lettieri

2 months ago

The tech that came out today was Logan blazejewski, and she was awesome she took time to go over everything and was great

Barbara H

a year ago

Very expensive and did not do all we wanted. When we asked about a particular service, got some sarcasm. Had another company come out to do what we wanted, the other company did what we wanted and a lot more as well as re-do T-Mark work for A LOT, LOT LESS. When called, T-Mark was quick to respond and polite.

Nicole Wilson

3 months ago

Kevin was awesome. He kept in touch with me and told me everything he needed to do to fix my plumbing issue. He also showed up much earlier then anticipated and finished the job in no time. I highly recommend T Mark.

Matthew Dow

a month ago

Excellent service call.
Work was completed promptly and efficiently

Drew B

2 years ago

Guys did a great job on hot water tank installation. I appreciate the prompt service and quality of work. Would definitely recommend and will use again. Thank you.

Dave Roy

4 months ago

David Edward's from T-Mark performed our yearly spring maintenance on our AC equipment. What a great guy! Professional, courteous, informative. He gave us a detailed assessment of the equipment and answered all our questions. We've had T-Mark in our home for other plumbing and heating needs and always do a great job. Dave and Sue.

Carol Wojciechowski

2 months ago

He was friendly and knew what he was doing and did a great job.

Inell Pyles

10 months ago

Liam was my tech, he was both Courteous and professional he got right in, got to work , and got the job done.and I definitely would call him back again.

Rosa DeRose

10 months ago

Liam was on time and reassured me the boiler at my tenant's apt was safe to use for now. Knowing that I'm working on getting it replaced we did not perform any repairs that would have been a waste of my $. Will be contacting T-Mark for help with the financing/rebate options for new boiler.

Jim Ventola

3 days ago

Greg was very professional and knowledgeable in the work that I needed done. Also took pride in the company he works for showed me a lot of class. I will update on performance after job is complete. Oh, and price was where it needed to be at.

Marc Blue

a month ago

Had an issue with an basement utility sink.... repair was dome professionally and on time.

Blue Light Saber

2 months ago

The guys worked hard and did a good job with hot water tank installation. Fair price. Did the best they can do, minimal cleanup.

Kathy Gielow

4 years ago

This has been a superior experience! I have been greatly impressed with the overall expertise, professionalism and positive manner in which my AC job was done and how I was treated! The prices are reasonable, all my questions were answered and information I would need moving forward was provided to me. There was not a long wait for AC installation and I especially liked the fact that everyone involved seemed like they totally loved their job! How rare is that? I will now be having all my HVAC work done by T Mark! I would highly recommend them to everyone. Thank you so much!

Rick Lesniak

3 months ago

Our old tank split and was leaking. Brian came with the new tank on the truck, drained the old one, wrestled it up out of the basement, and neatly connected the new tank. All within one hour. The Buffalo Bills discussion was an added benefit!

Juan Gonzalez

a year ago

Liam was very professional, competent, and very knowledgeable. He listened to me explaining the issue with my HVAC unit and found what was the issue with my AC unit. It turned out to be a capacitor in the unit that stopped working. Liam checked the capacitor and told me it needed to be replaced. Liam replaced the capacitor and my AC unit is working fine. Liam did a super job.Thank you!

Tara Alm

5 months ago

Today Brian came to give us a quote for a new AC install. He was wonderful to chat with and answered all of our questions. He was very knowledgeable and helped us pick the right products for our home. On Wednesday we are getting our new AC unit and updates to our home. We couldn’t be more excited!

Melissa Smolkovich

5 months ago

Amazing amazing amazing !! Great job by Cody and Mike. Informative friendly and professional. I have a new furnace, AC and tankless water system installed by them and I am so satisfied and happy. I would highly recommend this company and hopefully you get Cody and Mike !! Thank you both very much for doing such a AMAZING job !!!!!!

Ingrid W.

4 years ago

We are very pleased with T-Mark’s replacement of our old hot water heater. Technician Alec Jones did a great job. He was friendly, efficient and explained everything, before and after. The entire process took only two hours. All of our experiences with T-Mark, both plumbing and heating, have been very positive.

Peter Scaglione

2 months ago

Ian was knowledgeable and direct. He was very open with his insights and shared good information for me as a homeowner.

patrick ryan

5 months ago

We had them give an estimate for a new HVAC system last year. They were at my house for 5 minutes and did not measure anything or ask any questions and then quoted us a price that was in line with the most expensive estimates we received. We had them to the house last week for a camera inspection of the basement perimeter drain and the guy showed up and told my wife we don't really do that and instead offered to just hydrojet the lines without even knowing if they needed it or if it would be effective at a cost of over $800. I called them and confirmed that they do that and set up ANOTHER appointment to have a camera inspection done to see if hydrojetting would be worth it. The secretary reiterated what she initially told my wife the first time, that inspection is free of charge. The tech called my wife this morning and told her they're not using a $10k camera for free and the fee was $250. We canceled the appointment and won't be calling these shady people for anything again.

Krissycat G

4 years ago

I have had excellent service from this company. They replaced my entire HVAC unit at a fair price and have stood behind their work. I also had them replace the hot water heater (I live in an older house where no one had ever taken care of it before I bought it. It needs a LOT of love!) As a single, female homeowner, I have run into a LOT of bad contractors. T-Mark has been a phenomenal company for me to work with. I highly recommend them.

Doug Golde

2 weeks ago

Stepped in water at 4:30 Thursday, had a new Bradford White hot water tank by lunch the next day. Can’t beat that for service.

Cindy Priess

a week ago

Alex J. was on time & very professional. Work was done in a timely fashion and all questions answered.

Jordan Walbesser

5 years ago

From the dispatchers to the technicians, T-Mark did an excellent job fixing the broken blower fan on my furnace. They even took the extra step to check the heat exchanger and burners as to avoid unnecessary repairs. Great work above and beyond what was required.

Jackie Genovese

a month ago

John was very informative. Also great personality that made me trust what he was telling me. I give him 5 stars PLUS!!! I am getting other estimates so I did not set appointment yet.

Mary Davila

2 months ago

David was a very nice man and he did a great job.

Jack Jones

5 months ago

Always a pleasure with T-Mark . Honest,reliable ,great pricing. Second to none.

Don Kurtz

4 years ago

Great service, had non working furnace worked to schedule appointment on a Sunday fast reliable service. Showed up an hour before scheduled time and repaired the thermostat in 30-45 minutes. Thank you

NICHOLE Wright

6 days ago

Always been happy with how they do business

Marco Bryce

9 months ago

Ryan’s company Tmark is great. Iv always used them and they have always been super responsive and on time and done great work. Very professional. I just used them to replace my hvac system and they came right out to look at my old furnace and sent someone to get an estimate and replace my old system. Ian was very knowledgeable and easy to talk to and gave me a quote on the spot. Alex who came by to look at my old furnace was great and everyone has been friendly and professional. David and mike who came replace my old unit were great. They showed me what was wrong with the old system and performed the job quick and seamlessly. I would Highly recommend Tmark. Great product’s great value and great knowledgeable responsive staff!

Peter M

4 years ago

T-Mark replaced the furnace in my Father's apartment and at my house. This happened during the storm and extreme cold recently. They were extremely responsive especially given it was right before the storm. They were very accommodating and were able to send someone the same day both times i called and had the units installed the next day. We were in a vulnerable position and I never felt they took advantage of us and the pricing was very fair and consistent. Everyone from the T-Mark team was extremely professional and great to work with! I would recommend them to anyone!!

Buck Rooster

11 months ago

Had to have a washer pump installed and a new drain for the kitchen sink installed due to a clog under the floor in an older home. These guys really know there stuff. Very professional installation.

R P (Ricanrojo31)

7 months ago

Furnace went out needed servicing and cleaning he was in and out within 15 mins fixed the issue and new what to do. Fast great quality service with a smile!

Doreen Powell

4 years ago

I am very happy with your company and the tech who fixed my furnace. He was very friendly and helpful. He also gave me accurate information, which can be difficult to get from some of your competitors. I felt confident with his diagnosis and have had heat since the repair. I could have been replacing the furnace instead of just a part if I hadn't called T-Mark and dealt with an honest company. Thanks and you're now my go-to plumbing and heating pros.

rashied aljuwani

3 months ago

Excellent job will definitely use this business again

Lisa Til

3 weeks ago

I think it’s a little high pricing wise but John peck was awesome

Aimee DeGaetano

5 years ago

T-Mark Plumbing saved the day! They were incredibly helpful, polite, and have top-notch customer service starting from their entire support staff all the way to the technicians! T-Mark immediately scheduled us on the same day our boiler unit stopped working. They even serviced us on a Saturday! I am grateful to the technician, Jeff Balcerzak, who took time out of his Saturday to not only fix our boiler, but also drive to a supply shop to get the motor we needed. Thank you

Jessica M Brackenbury

a week ago

Last week T-Mark replaced the electrical wire from my house to garage which was cut during a landscape project done by another company. They also added a sub-panel, re-wired the garage, and replaced all the outlets and lighting in the garage. They did a fantastic job. The crew was very professional and went over and beyond what they needed to do. I would highly recommend.

Kayvan Arjomand

7 months ago

I have used T Mark over the years for my own personal property in North Buffalo and for them fulfilling service calls and sewer lateral repairs for my brothers company. They have always been professional, timely, and courteous.

SUE JANOWSKY

9 months ago

Last December we paid a substantial amount of money to have a tankless hot water system installed to heat our house and for our personal water usage. A few weeks ago we began to notice that the water was steaming hot and the system was making a loud groaning noise. T Mark sent a technician out who informed us that one of the parts was defective allowing water from the side of the tank that heats the house to escape to the side of the tank that heats water for our personal use. The technician stated that at times the temperature of the water was 170°. She advised us that she would have to order the part for replacement and that the office would contact us to set up an appointment for installation. I spoke with someone from the office and we decided to give a little extra time for the part to be shipped and set the appointment for today, which was approximately two weeks after the original appointment. I advised them that I had an appointment later in the day and asked for the earliest appointment. We decided that the technician should appear sometime between 8 AM and noon. When no one showed up by noon I called T Mark to see what was going on and was informed that there were several no heat calls that they were handling but that they would inform the technician that we were the next to be taken care of. I reluctantly agreed since we had already wasted half a day. Shortly there after I received a call from T Mark informing me that the part never came in. I am livid that we were never informed that the part was not received as it should have been the responsibility of the technician to make certain that she had the part or to notify us that she did not. When I asked the lady on the phone what is going to happen at this point she said that they would not schedule a date until the part came in and that we would have to wait to be informed by T Mark before proceeding. I would expect that a reputable company would be bending over backwards to satisfy their customer as this was theirfault because the part was defective. Now we’re expected to wait again to have the situation remedied. That does not reflect very well on their customer service!

Chad Johnson Sr.

a year ago

Professional and efficient service. TMARK plumber CJ solved my sewer drain issue in 30 minutes without any issues or hassles. HVAC technician David is awesome a true professional.TMark- a company that I've had the pleasure of working with in the past and will continue to use in the future.

Douglas Szpaicher

a year ago

We had Jason W. As our tech. He was very professional and took the time to explain on what needed to be repaired. Highly recommend Jason W. and T. Mark. Thank you for your outstanding service.

Diane DeValentino

11 months ago

Got estimate on heating & AC system. Ian was one of the best Project Managers, professional, friendly, not pushy, patient, knowledgeable and down to earth.

Amiel Schwartz

a year ago

Had natural drain from sump hole that was plugged. Matt and Brian came out with a hydrojet. They gave me a 2 hour time window, and called about 40 minutes before they arrived. Very friendly people, and I had no issue with them. Upon cleaning, it was discovered that the vent pipe had detached from the drain, and was letting in soil. John came out after they left and verified it with a camera down the vent pipe. Area needed to be excavated and piping replaced. They were able to schedule it for the next day. Franco and Kohl came out to do the work. Franco was a master on the backhoe, and they let me watch them the entire time as they replaced the pipe and did a great job cleaning up. Expensive, but I've used Cellino before and plumbing is just expensive not matter who you choose. Very satisfied with the work. On a side note, communication could be better. Didn't cause any problems, but I received a call from Jeff, saying they could schedule the excavation for the next day for 9:30am. That evening, I got a voice mail from John saying, Good news, they could get me in for next week. Tried calling Jeff back to find out which person was correct. Left voice mail, but did not receive a call back. The next day, at 8:30am,. not 9:30am, Franco was waiting in my driveway to do the excavation. Fortunately, he hadn't been waiting long. I'm retired, so it didn't mess up my schedule. When they were done, he said they would be back for the backhoe either that Friday night or Saturday. It's Monday and it's still sitting in my driveway. Tempted to use it to clean out the ditch in the back that the pipes drain into! Not in the way, fortunately. I would use them again.

Elizabeth Brown

3 months ago

Awesome service. Courteous and very professional. Thank you, T Mark. You are the best...I am T-Mark 💪 strong.

Heidi Stevens

3 years ago

We have used T-Mark for a few major jobs in our homes. A new boiler system and pipes in our old house and a new furnace in our new home. As always T-Mark is top notch! Last night we called for service because there was a little glitch with our new furnace. Today Jeff came out (on Sunday...on his day off!) Where else can you get service like that?! Nowhere!! T-Mark is where it’s at! If we could give Jeff 10 stars we would! He ALWAYS has given us A+ service. We recommend T-Mark to everyone.

N. Mix.

a year ago

Had an issue with our central AC today, where we just couldn't get cool air out of it at all. Called three other area HVAC businesses: Roy's, Towlson's, and Advanced Technology. Two were booked until Monday, one doesn't work with AC in mobile homes. Came across T-Mark, who I don't remember ever using before but they had some excellent reviews so I figured I'd give them a shot. They said they could get someone out today between 2 and 4. True to their word, they did. Technician Alex was prompt, professional and very kind. Five stars all the way. T-Mark will be the first business I call should another such event arise in the future!

David K

2 months ago

I’ve relied on t-mark to service all of my properties for twenty years now. Always impressed!

Jessica Gaiser

3 months ago

Was super friendly and knowledgeable. Had the repair done quickly and cost much less than I had anticipated it costing. They do quality work without charging you tons of money to do it.

Melisa Carr - Kantor

4 years ago

My husband and I use TMark for all our heating, cooling and plumbing needs and they have been nothing but wonderful and professional. I called the day before the July 4th holiday as our a/c was not working and we had a tech out the same day and they fixed the issue. A small, local professional company is a pleasure to support now and in the future.

David Gordon

a year ago

This service is 5 star. Company is very responsive. The service Tech, Logan, was courteous and very professional. Highly recommend!

Blessidtruth

4 months ago

T Mark provided same day service, was professional knowledgeable, it was reasonably priced and done expediently and the repair is holding up well.

Jamie Copella

5 years ago

Jeff B. Was out to my house today he was very thorough and explained everything, took time to show me what he found out about my furnances. He was willing to explain it to my equipment breakdown insurance I carry. I highly recommend this company and thankful I carry this extra insurance.

Tim Carson (Mudchook)

7 months ago

Keith was friendly and professional. Even the dogs liked him! A great guy and a great company.

Edie Sims

6 months ago

Very professional, pricing beat our other estimates fast scheduling

Dennis Dalton

3 years ago

Jeff and Alec from T Mark Plumbing came to my house today to assess a potential gas line replacement. They determined that the pipe was fine and saved us the cost of an unnecessary repair. That's honesty! I have used TMark numerous times. They have always done excellent work at a very reasonable cost. I Highly recommend T Mark.

rizek rizek

2 years ago

Ryan came prepared and ready to go. He was very professional 👏. Even though my furnace was in a very hard place to get to, he did it with a smile. Definitely will use this company again.

Tiffany Quiles

11 months ago

Called and got a response back right away and got an appointment scheduled. Logan was very professional and got my heat back up and working in no time! Great service thank you so much!

Kevin Huff

7 months ago

The service was just for a quote right now would like to use their service Justin the rep was very professional on time and knowledgeable

JOHN CHARVAT

2 years ago

Just had a new gas boiler installed. First off they offered a great product at a great price. The two installers were great, highly recommend T-Mark!! Also had Service technician Jeff Balcerzak out to put an expansion tank on my other boiler, cant say enough great guy and very knowledgeable.

Howie Feller

4 years ago

Steve P. from T-Mark was very professional.. He showed me what was wrong and gave me an estimate to fix it.. The estimate did not change and the work was done in about 6 hours and trust me it was a lot of work. He went the extra mile to please us.. Thanks T-Mark... We will definitely use you again... :)

Michael Zobrist

4 years ago

Today I had my furnace serviced by T Mark. Justin was the service tech. He diagnosed the problem fixed it in 30 min. The price I paid was much better than what I paid Capital only 3 weeks ago. And they didn’t correct the problem. I’ll never deal with capital heating again. I highly recommend Justin and T Mark Plumbing and heating.

Harold Emerson

13 hours ago

Very prompt and professional very happy with the work

Ron Cianciosi

7 months ago

Everyone from the estimate I got to the installers were very professional, no pressure and very responsive to any questions I had. Received emails or texts every step of the way. Was impressed

Jeffrey Hamilton

a year ago

Liam showed up on time and fixed our AC in under 30 min. I was impressed with TMark from the minute they answered my call. Would definitely recommend.

Adam Adam

a year ago

I have gotten my AC serviced/tuned up yearly with this company since 2019. Today I call and I'm told we don't service mobile homes anymore after I had already made the appointment. I don't understand the cancelation of service. The person answering the phones was great, no issues there.

Ann

7 months ago

Showed up on time. Was very pleasant and got right to work. Unclogged sewer in about 8 minutes.

Afiya Rice

6 years ago

Their service person stated he was not interested in performing the job because they were here for an estimate before. I told them I had different concerns. He refused to look at the work I needed to be done. The last person, I dealt with from their company was very friendly , professional, and courteous. I did not use them because their estimate was higher than other plumbers.

Mitchell Baehre

4 years ago

Alec provided a tune up for both sets of my AC units and furnaces. He was knowledgeable courteous. I will use T-Mark for any tune ups or service in the future! Thanks!

Scott przybysz

5 months ago

This has been the second time I've used T-Mark to clear a drain (separate runs) and both times the service representatives were extremely professional. The clogs were cleared successfully and quickly. Our home was treated with the utmost respect as they made sure the work site was very clean.

Cris Titta

4 months ago

Mike and Kyle just installed a completely new boiler system for me. They did a great job and even stayed over on the second day so my tenants would not be without heat and to finish the job. Greatly appreciated and great friendly professional guys. Good experience from start to finish. Thanks a lot

anthony caldiero

7 months ago

Ryan worked very hard to resolve a sewer line issue, and set up additional necessary repairs, all in a timely manner.

Pudgesmum1

10 months ago

My husband called to have our boiler inspected before winter and Jeffrey came over and told us we were leaking carbon monoxide and had to replace it. Brian in sales came and went over all the choices. We set up an appointment for replacing Big Bertha with a new wall mounted one. Kyle and Alex came, got Bertha out and installed Reggie (non-gender name) . I was nervous about it being attached to the wall but Kyle assured me that the unit doesn't get hot and it's electrical ignition so there's not always a lit pilot light on. And thank God for Alex showing me the exhaust pipes that would have gone on the front of my house -its a red brick home and if they would have put those on the front, I would have gone Ballistic!!! He found a place in the back of the house and that's fine. So to ALL the sales people please bring the exhaust pipes with you so people can visualize the outcome. Great crew and I'll recommend them to everyone. Thanks again. Paul and Barb Ensminger. P.S. forgot to add how friendly and pleasant the woman that answers the phone was.

James Manne

4 months ago

Had our sewer line cleaned by Ben. He was very friendly and efficient. The customer service was top notch from the texts, emails and phone calls throughout the process. We will call T-Mark again
Thank you

Melissa Vogel

11 months ago

Keith was on time, very professional, loved on my dog and got to work. He explained what maintenance he performed and what might need to be done on the next service call. Explained the national fuel rebate and made sure I had the forms I need to file for that. Love T-Mark.

Chuck Hayes

6 months ago

Alex was very knowledgeable and very detailed during his visit.

Chelenie Howard

5 months ago

Ben is a honest great person
I like T-Mark

Karl Ruckdeschel

2 years ago

Brennan Who came out to service her furnace which hadn’t been done in 16 years. He was absolutely fantastic he was pleasant and very efficient and got right to work and surprisingly didn’t find anything horribly wrong with the furnace because trust me I was expecting it was such a pleasure to have somebody so conscientious and pleasant in our home I would strongly recommend T Mark plumbing and heating

SHARON AGNELLO

a year ago

Craig was very courteous,went directly to the source of the problem very happy with the service. Price was fair. Office staff was pleasant to deal with

Larissa Redeye

3 years ago

Was very pleased with the service. The service tech name was Craig and he was knowledgeable, professional, efficient, and polite. He worked with me to figure out the best solution and I was very grateful. I’ve already told several people about my experience and this business. Thank you T-Mark.

ARUBACON

8 months ago

I had the folks at T-Mark install a new furnace, hot water tank and a/c condenser. They finished the job in one day and were very professional from start to finish.Shout out to Logan !!Thank-you,

Chris Henderson

10 months ago

Called T-Mark this morning for a hot water heater issue. They came out with just a few hours and quickly diagnosed and fixed the problem. Thanks for the quick response!

Michael Borgstede

7 months ago

Mike Milne was very helpful trying to figure out furnace problem. On time, did a thorough inspection and willing to come back if problem happens again.

Forrest P

10 months ago

Gary came out on a Sunday.
Super professional, Super fast.
Informative, honest, got the job done.. I recommend vey highly. Price is fair as well. I will keep them in my contacts for future use for sure.

Alisa Snyder

3 months ago

We called T-Mark to help fix a line in our house that broke. They came out earlier then the time given and fixed it in no time. Would definitely call them again. There very nice , knowledgeable and professional.

Sandy Adebayo

5 months ago

Great with letting you know what the issue is and how much it will cost

Todd Ciehomski

a year ago

Highly recommended. I got three estimates for furnace, A/C, and hot water tank installation. T-Mark fell right in the middle. Justin was my estimator. He was responsive, professional, and worked with me to keep costs down. Kevin did the installation and was fantastic. No b.s. I wouldn’t hesitate to use them again.

Kris Connors

5 months ago

Derek was helpful and fixed my problem fast!

Helen Toledo

a year ago

Dave was amazing! He located the problem quickly and was very kind and professional. Highly recommend!!

Lars Lindahl

5 years ago

Had a furnace and hot water tank installed over the summer, reasonably priced, good installation and service. Called for estimate for a Sump Pump, now charge $40.00 for estimate. Did schedule a time and date. Time was from 1-2. At 1:55 received a called tech running late, will be another 1/2 hour. Took time off from work to be home for this appointment. I will not be a repeat customer.

Chris Universal

4 years ago

These guys are great. Very straightforward and easy to deal with. They also explain the basics in a very helpful and polite way. I would recommend them to anyone. Price was fair and correct for what was purchased.

Nicole Easton

5 years ago

My most sincere thanks to T-Mark. I called because my A/C stopped working and I also needed to have the annual service performed on my furnace. When Jeff, the very knowledgable technician, came he fixed the A/C unit (calling and sourcing a part that he then went to pick up which saved me $30.00). While inspecting the furnace he discovered the the heat exchanger was cracked. Their estimator, Rich, was able to come the next day to consult me on options. While at my house he emailed several quotes for me to review and choose from, all of which were reasonable and fair. I had follow-up questions which Rich answered confidently and honestly. I chose to replace both the furnace and the A/C as they were installed at the same time. Rich was kind enough to adjust my chosen quote to reduce the cost by the amount of the previous A/C repair. We scheduled the install and the crew arrived on time accompanied by Rich who went over everything with the crew. They worked efficiently and effectively. and now I have a brand new system!

Scott Maze

6 months ago

Jon was great and took good care of our issues

T-Mark Plumbing, Heating, Cooling & Electric - Buffalo