Description
Cellino Plumbing, Heating & Cooling was founded in 1994. Since then, we have become Western New York's most trusted experts in Plumbing, Heating & Cooling. We offer Same Day AC Repair, Emergency Drain Cleaning and other Emergency plumbing services.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, AC Repair Services, AC Trouble Shooting, Air Conditioning Installations, Bathroom Remodeling, Boilers, Clogged Toilet Repair, Commercial Hvac, Drain Clearing, Emergency Services, Excavation Services, Furnace Install, Furnace Tune-Up, Garbage Disposal, Gas Line, Gas Line Install & Repair, Heating & Cooling Repairs, Hour Emergency Services, Kitchen Plumbing & Garbage Disposals, Main Line Repair, Main Water Line, Sewer Repair, Slab Leak Repair, Tankless Water Heater Services, Water Treatment,
Reviews
I had a toilet problem over the weekend and called them Monday morning. Much to my surprise, they were able to have a plumber over in the afternoon!Liam showed up as advertised and diagnosed the problem in seconds and advised me on my next move.There was no unnecessary tests run or no hard sell on available solutions.Refreshing in this day and age.
Sue Z Puggins
2 years ago
A/C needed replacing, however, once coil was removed from furnace, rusty furnace guts required new furnace. They were able to accommodate the extra work. Cost was very reasonable and Adam and Zack, our Cellino technicians were respectful, clean, friendly and communicated well. They even threw the ball for our dog in the backyard.
Gracelyn Tuoti
5 years ago
We have always found Cellino to be prompt, efficient and courteous. We have been happy with their service. We have been through many plumbers, but Cellino is far above the rest, in our opinion.
Katie Buvoltz
3 years ago
Chris did a fantastic job with my furnace tune-up. I did need a part replaced but was not pressured to buy a new furnace (as I feared I might be). He was thorough in his explanation and most courteous from hello to good-bye!
Ed did a wonderful job on my rental. Demolished an old basement kitchen and replaced with a slop sink. Great work, great communication. Would work with them again and would highly recommend to others.
This was the first time I used Cellino Plumbing I needed a new Sump pump and also to have my backup sump Pump checkd ... They were here in their scheduled time they were very Courteous explained everything and gave me opinions on the repair pricing was reasonable ... I will use them again when needed...
Jennifer Banasik
3 years ago
We called to have someone come out to look at a battery back up for our sump pump. Turned out we needed a little more done to get things up and running as our sump pump was a bit dated. Nick took great care of us, gave us options, had everything readily available and stayed for the entire duration to complete the job. He was extremely professional from start to finish. Would definitely recommend.
Deborah Pratt
2 years ago
Our 40 gallon hot water heater with fifteen years on it have out recently and we needed a quick replacement. We had a quick recovery 50 gallon installed. Workmanship was excellent. We are very pleased.
Tom-Jennifer Frey
2 years ago
Nick was knowledgeable, followed COVID protocols, not pushy about selling us a new toilet. He was nice, too.
Have utilized Celino Plumbing for 3 separate issues over past 3-4 years. Have always arrived on time, promptly diagnosed issues, offered resolutions, and took care of the problem at a fair price. Wouldn't hesitate to call them in the future for any plumbing or drain water related needs.
Jackalyne Decatur
2 years ago
I liked the service. He was on time and very helpful. He answered all questions and gave me advice on another matter. I would recommend him. I have home warranty but this plumber makes their service seem worthless.
Technician knew more about plumbing than I ever knew existed.
He was thoughtful enough to teach me the ins and outs of toilet flanges.
In short, Ryan Anthony deserves a promotion and a hefty raise.
Lynnae Kwilas
3 years ago
Ed was polite and clearly explained what needed to be done. He was neat and finished the job quickly. We definitely would use Cellino Plumbing again and would request they send us Ed!
Very quick response to a plumbing problem - same day - they call when 30 minutes out - have a lot of parts on the truck so that they can fix a lot of problems right then and there. The technician was very professional, cleaned up after, and you get a lot of options. Yes, they are pricey, but they do what they say they are going to do, and that's priceless!
Olivia Wilhelm
5 years ago
I have had two plumbing emergencies in my new home. The first time something happened no other plumbers would call me back it was like pulling teeth to get help. In comes Cellino Plumbing, both times I needed them they were at my home within 24 hours with extremely professional and kind service. I 100% recommend them.
kimberly edwards
a year ago
Cellino was not the first plumber we called for an on-going issue of toilets backing up but when the other plumber did not follow-up with scheduling the repair needed we called them. So glad we did. Both the team that first arrived to give an estimate and the men who came back to replace the outdoor pipe were exceptional. It was not an easy job digging and working under the deck. Each one of them was very knowledgeable, professional, polite and considerate of our property. They will be our first call for any plumbing/heating/cooling issues in the future.
Nick Bruckman
4 years ago
The guys at Cellino plumbing always do a great job. We’ve used them multiple times now and their technicians are always extremely knowledgeable, professional and respectful. Wouldn’t go anywhere else.
Shaiby mohamed
7 months ago
They should up on time and we're very kind and professional. Left a clean area after the job was finished.
Mid-January, coldest day we’ve had thus far - got home from work at 7:00 p.m. and the house was cold. Furnace would not click on. I tried lighting the pilot but the burners wouldn’t catch.Looked for after-hours service providers and called a few, Cellino had someone answering the phones who scheduled for a tech to come out ASAP.HVAC Tech Chris Ball came to the house around 9:30 p.m. Text with picture ID was very helpful.Chris was prompt, efficient, knowledgeable, friendly and courteous. Explained the problem and got the furnace going.My only issues:1.The woman who took my call said it was $150 just for the after-hours look. It wasn’t. It’s $199. ☹️ With Chris’s work to clean the system and get it going it was $323 just for the service call.2. Cellino quoted me $3,400 for a much-needed new furnace. I got a 2nd quote from one of the other guys I had called, (via a friend), for a new furnace prepped with A/C (prepped, not the cost w/ condenser), and a humidifier for <$3,000. Went with this one instead.
Cellino came out check the gas line for our fireplace, and were very happy with the service. Our plumber, Paul, was very professional and knowledgeable.
trina burruss
5 years ago
Kudos!! Working with Cellino from beginning to end was exceptional. The scheduler was very pleasant. Liam was the ultimate professional! He solved or problem quickly and professionally. If we have another plumbing issue there is no question who we will call, ask for and refer to family and friends.Keep up the great work!!
patrick smith
10 months ago
Called for a sewer blockage. Responded same day. Very professional operation. Great people to deal with.
Jody Sirianni
4 years ago
I am very impressed with Cellino. I heard really good things and read the reviews. I highly recommend them. Their prices are great, service is outstanding. I liked how my service rep saw other things that needed to be done and provided a price. Very honest. Will be using them in the future! Thank you for a job well done!
caroline michalik
7 months ago
Repaired my bathroom faucet. Plumber was prompt, came the same day as my service call and quickly fixed my problem.
Fast service and knowledgable staff. Tech arrived on time, fast friendly and efficient. Would recommend to others! thank you Cellino Plumbing and Jim for a job well done!
Katie Stachowiak
a year ago
Chaz installed a vent in our line for the laundry tubs. Job well done. Went the extra mile. Will definitely use Cellino again.
Maggie Leone
6 months ago
This was my first time using Cellino-I was impressed!I initiated an appointment for a plumbing issue last night online at 9pm. At 7am this morning I received a call confirming someone would be out to the house, along with a window of time. The technician, Josiah called prior to his arrival, was friendly and professional and very efficient. Thank you very much for making this a positive experience!Addition: we just noticed Josiah had fixed our outdoor vent too. Thank you!!
Our hot water tank burst and Cellino was right there within minutes, on the phone, initially, to help turn off the water and gas. They were at our house the next day and replaced the hot water tank. It wasn’t even 24 hours that we were without hot water. Jonathan was great! Thank you!
Cynthia Volkosh
4 months ago
Adam and Dan thoroughly addressed everything we needed and explained the entire process along the way. They were considerate and addressed other items that completed our bathroom renovation. Would highly recommend.
Marilynne Crawford
5 years ago
Jim did a great job in finding our problem, explained our options, and left us understanding our options. He was one more of the fantastic technichinians sent by Cellino Plumbing!
Jennifer Huber
5 years ago
Frank was amazing. So knowledgeable and professional start to finish. We had two other plumbers out here previously who couldn't figure out the problem.
Had a sewer backup this morning, they were able to send someone out right away. The tech Mike Gurney gave me estimates before he started anything and did not stop until we got the problem solved! I can't thank Mike and the rest of the team enough for their quick response and help with everything!
Gretchen Wiser
4 years ago
Ive used them twice and every time they've been super polite. Informative but, not pushy on future services. Very thoural. Secretaries are very polite. Speedy service. Genuinely concerned with doing a good job. Ive researched prices and they are definitely reasonable and worth every penny! Thank you!
Nick offered me two solutions with different price ranges. Very professional in every aspect. Service was explained and done right away. I highly recommend.
Chengyao Zheng
4 years ago
Relatively expensive but fair considering the service quality. Worth the money. The people comes to us is always nice to get along with. Overall, I've got pretty good experiences.
My experience was awesome, start to finish. Customer service and dispatch were prompt and courteous. Our Tech Thomas O. was fantastic. He was knowledgable, thorough, and kind. Tom resolved my issue promptly and put my minds at ease. I look forward to using Cellino again for all my needs.
Andrea Badgett
2 months ago
Ryan Anthony came and repaired our outdated and complicated bathtub drain pipe system. He was professional, honest and had us up in running in a couple of hours. We were very pleased with the service that was provided.
Linda Pellegrino
a year ago
My experiences with Cellino Plumbing have always been excellent! My technicians today, Dan and Andy are awesome gentlemen and highly skilled professionals. They really take the time to explain what needs to be done and did it in a minimum of time! I never worry anymore about a sudden plumbing problem. Everyone at Cellino Plumbing is so pleasant and helpful it’s like they want my problem to be fixed as quickly as if this were their house! And I thought the charge was very reasonable.. thanks again 😁Linda Pellegrino
Drink life Deeply
4 years ago
As usual, the job was completed first rate, and in a timely manner. The associates were well mannered and friendly and answered all my concerns.
I would recommend Cellino Plumbing in an instant, a very professional company.
Kerry Freeburg
2 years ago
I had an issue with a potential gas leak from my tankless hot water heater. They came out within 30 minutes of my call and the service was great. My techs name was Dan, and I can say I’d recommend them to a friend.
Great service! I had to call on a weekend for a gas leak. They sent someone out so quickly and the service tech by far exceeded my expectations!!! Thank you for coming to our rescue!!
When we called on a Friday night we weren't sure who we'd get, but Troy was really pleasant and extremely professional. Thank you for a pleasant first time experience and we are looking forward to a better working relationship than with the previous company. Update they were quick to get the parts we needed to repair our furnace. Troy came back out on May 2 performed the repair we needed. We have found our new service provided. Thanks again
Zowwee Luciano
5 years ago
I needed a gas pipe line installed for a stove. I made an appointment for them to come out and estimate the cost. They called a half hour ahead of the appointment to confirm when they would be at the house. Payton came out and provided a quote on the spot not only for the gas pipe but also for another issue that came up. He was able to do the job for us the next day at the quoted price. He was very professional and made sure to explain everything he had done and answered our questions.
My technician Joel was very nice and professional. He did a great job! I highly recommend Cellini Plumbing.
Karen Donacik
4 years ago
THIS experience with Cellino Plumbing was satisfactory. The plumber, Jim, assigned was great. He fully explained the issue, fixed it and provided information on what to look out for in the future. Jim was knowledgeable, professional and polite
Steve Ratchuk
6 months ago
The technician who cleared my sewer line was on time, professional, and the price was great. Thank you.
Joyce Komanski
2 years ago
This is the 2nd time that I chose Cellino Plumbing for work needed in my home. The first time was to replace my hot water tank. This time they installed a sump pump, replaced the water pipes in my basement, and installed a faucet in my kitchen. They were on time, did quality work, took the time to explain what was done, cleaned the area where they worked. I would highly recommend Cellino Plumbing, they were very professional.
Jacob was professional and efficient. He was able to answer all my questions and was very friendly. I would be happy to use him in the future.
We called another reputable company on sat when our stationary tubs were backing up. They were horrible, came unprepared and didnt fix our problem. Went entire weekend with no water use. On Monday we were tired of waiting on that company and we called Cellino Plumbing instead. Wow. What a difference. They sent Shawn to our home within two hours. He got the tree root our of our line which was blocking it. He was super nice, extremely knowledgeable, explained everything. Left ZERO mess. I finally can use my water again. I am so happy I could cry. This was the most reasonably priced, experienced plumber we have ever used. I definitely recommend Cellino Plumbing and Shawn to anyone who needs work. I cannot say enough good things about our experience other than we are thrilled!
Thomas Mannion
2 months ago
Joel was very professional, and took the time to answer our many questions; very patient with us. We’ve been customers of Cellino for many years. We trust them to do a top notch job. We are confident that we are receiving expert care and quality goods.
Sylenia Kyser
2 years ago
My bathroom in the basement was backing up they came out and did a full inspection from the main line all the way through and found out that the problem was the plumbing in that basement bathroom was not in properly so they were are to cap off the toilet,sink, and tub so that it would stop backing up. They recommended me to get the plumbing redone
Cellino was easy to work with from the first call to completion of the job. The responses were quick and everyone we worked with was professional and courteous.
Jennifer Gefell
2 years ago
Tom was excellent and quick. Unfortunately a scheduled morning call didn't arrive until 430. Additionally, per company requirement, the tech slapped their service stickers all over every other piece of equipment they could possibly need to repair without asking.
I called Cellino for an issue with my Sump System. They dispatched Joel Monacelli within an hour even though there was no emergency. Joel was knowledgeable of my plumbing issue and is a professional in all aspects. Truly a credit to his company. I cannot thank him enough for the good service and will recommend Cellino to my family and friends.
Karin Pilarski
3 years ago
Thank you to Cellino Plumbing as we had an emergency with water back up in our basement due to a blockage in the main pipe running from our house to the street. Jonathan was very professional and attentive. We have used Cellino Plumbing in the past and are always impressed with their employees. Awesome customer service! Highly recommend!
Very prompt, professional service! Serviceman, Joel took extra time to label all my shut off and access valves. He explained everything ahead of doing the drain repair and told me up front what the cost was. The cost from another plumber was $640 - Cellino did the same service repair for $195. I highly recommend this company & plan to stay a customer!
Catherine Lamendola
3 years ago
Cellino was excellent! It really is hard to find good work and also hard to choose from the array of different companies out there. You cannot go wrong with them! Satisfied customer!
Thomas Croad
7 months ago
Fast, courteous service. Good price. Very satisfied with the work done.
gary peperone
5 years ago
Chris was a true professional and the clog sink was fixed. The big problem was the price ,from the time Chris arrived gave me an estimate and completed the work was less then 50 minutes . The charge for this one drain to be unclogged for which I had most of the fittings off already was $300.00 dollars. Absolutely ridiculous, I now will be getting estimates before I agree on a company. I probably will not use Cellino Plumbing again.
Came in to clear a clog in the main drain. Plumber was prompt, quickly identified the issue and had it cleared within an hour. Would use again.
frederick felton
3 years ago
The service of cellini plumbing was great. The gentleman was knowledgeable about our situation and was very professional. He corrected the problem and explained it in detail. I would recommend cellini plumbing to all my friends and we love them better than toto-rooter. They were at our home in a timely matter and completed the job successfully.
Bathtub faucet replacement, Adam was very nice and thorough. They are a bit expensive.
Robert Miller
4 years ago
Dan Neuman came out on an emergency call and did an outstanding job on the service call. Very friendly, professional & explained everything he was doing. Great Job!
Alysia Billups
3 years ago
Paul was professional and friendly. He did a great job repairing my leaky sink. Im pleased with the final result and I feel confident that no issues will occur, plus they have a guarantee...just in case.
Chaz Root exhibited truthfulness and responsibility when he kept his appointment to complete a small task from a previous job he did for us. Chaz was punctual and accomplished his goal leaving an outside pipe looking professionally done. Thank you Chaz for the professional work that you do. We appreciate your workmanship. We are grateful to call you for our plumbing issues.
We had a plumbing emergency and Cellino came through for us as they always do. Fair prices, outstanding work and a variety of solutions make them our go to plumbers. Liam was outstanding, worked efficiently and bent over backwards to be sure we had everything we needed. Highest recommendation I can give, he was the best!
The technician was awesome, and the job was completed very quickly and entirely professionally. Couldn’t be happier, they were even able to fit in a second install at the same time which saved us some money. Highly recommended.
Needed to have routine 'preventive maintenance' done on my main-line sewer. The technician (Adam) arrived on time, was very knowledgeable, professional and efficient. He completed the work within an hour. Costs were very reasonable and I would not hesitate to use this company in the future.
Called for no hot water. Joel detected problem. Do to my own error l had shut off wrong valve which was the gas line and not the water line. Joel courteous, efficientand knowledgeable .Cellino Plumbing...well trained..fair pricingaffordable. Thank you.
Luke and Tiny were prompt knowledgeable and efficient. Replaced sump pump . Feel confident calling Cellini in any emergency a no brainer. Always dependable. Thank you for great serviceUpdate July 30, 2019Cellini plumbing just replaced my water heater.Nick did an outstanding job. He’s was on time, neat, and professional.I shopped around and while they are not the cheapest, you get what you pay for. I’ve always been satisfied with the company
Chaz was the ultimate professional, personable and very thorough. He diagnosed the problem and was able to efficiently and effectively resolve the problem. I would absolutely use their services again especially if Chaz was the tech.
Larry Balducci
2 years ago
Absolutely incredible service. Super cold today and windy, the tech/plumber braved the elements and my service was 15 of 10. Above and beyond. Dan did a great job and did not give up even when he thought the possible worst. I will forever use this company now. Thank you thank you thank you.
Jackie Comfort
2 years ago
Dan was very thorough and he was professional. He didn’t leave until he knew that he took care of all the leaks. He installed a new kitchen faucet as the old one leaked and really needed to be replaced.
Prompt service and friendly and informative employee. We were told on the phone that the company was taking quarantine safety precautions, so were surprised that he wore neither gloves (except while actually replacing the sump pump) nor a mask, did not take off shoes and, even though we clearly left doors open so he wouldn't have to touch them, he closed them himself and did not wipe down. Just feel that extra level of precaution would go a long way right now when people really don't want to have to be inviting strangers into their homes.
I could not believe someone would come to the house on a Saturday night when our sump pump quit. I was prepared to do an around the clock watch with my wife until Monday but someone was at our house in an hour and had it replaced as good as new.I wish I could remember the kids name who came out but he was awesome. Nice smart polite and knew what he was doing. His work was neat and tidy as well. You guys really took good care of us in what could have been a precious situation. Thank you all
Ronald Stasio
2 years ago
I liked several things about Cellino:1- I received quotes from a few different companies and Cellino’s price was competitive.2- The quote was itemized and it provided a best case & worse case price.3- The crew that did the work was very professional and explained their process and what to expect.4- The office staff was very responsive and easy to work with.I’d definitely recommend this company to family and friends.
Colleen Glavey
a year ago
Had a plumbing emergency on a Saturday night. Prompt response early Sunday morning. Very professional and reasonable. Will definitely use again
Jonathan was extremely knowledgeable and hard working. He replaced a gas line to our dryer in our new home. Very satisfied with his service. Highly recommended!
Erik Reinheimer
2 years ago
Cellino installed a new tankless water heater in my home 6 months ago. The service was excellent and the installer’s personality was even better. Today, the day before Thanksgiving, I had an issue with the installed product. On a very busy day, I had service within 90 minutes. The technician was again excellent. He even wheeled in my garbage cans! 5 stars. Great company that puts customer experience first.
Christina Tretter
5 years ago
I am a landlord with multiple properties and Cellino is always reliable about coming out quickly whenever there is an emergency. They are responsive and can always get something scheduled. I have used them many times because I find them so much easier to contact and schedule with than other plumbers in WNY.The one time that I did have an issue with their work, they came out within an hour after business hours at no extra emergency fee or call charge to make it right.I tremendously appreciate their professionalism in scheduling, showing up, and standing behind their work, and time and time again I find them to be the easiest and most reliable plumber to do business with in WNY.
Cellino plumbing was very prompt in providing me with a service call for my tankless hot water system. I called Monday morning at around 750am and they were still able to work my into the daily schedule for an afternoon appointment that same day. The technicians assigned to my service call were very prompt with the 30 min call out and definitely were well within the time frame that was given to me. The text message I received was also a reassuring touch. When they arrived they were very courteous and when addressing the issue, even though it ended up being something simple and stupid, they still treated it very professional. I will definitely be having them handle all my heating, cooling, and plumping issues and services from here forward!!!
Anne GrandMaison
4 years ago
Very prompt response to our emergency call and wonderful service. Jonathan has installed an entire new sump pump and fixed a defective pipe from the heater. Clearly knowing what he is doing. Took the time to explain how the sump pump works and what to do in case of emergency. Very reassuring! I recommend Cellino Plumbing without hesitation!
gloria harris
6 months ago
He was very professional and he didn't leave a mess I loved that thanks.
Arthur Tigg Jr
4 years ago
Superb customer service from start to finish.Everything went great, from my initial phone call, to the estimate, to the installers coming out, getting the job done both proficiently and efficiently.I had a deep soaking bathtub installed. Adam and Steven (the install team) are fun, friendly and professional. They not only work well together but they also treated my home as if it were their very own.Thank you Cellino Plumbing for a job well done.-Art
Jennifer Klein
3 years ago
Had had 3 other companies come out to deal with clogged drains and none of them could tell us how to permanently fix the issue (we now assume they didn't even try to figure out the issue). The Cellino technician actually took the time to figure out the issue (unfortunate pipe shear at the foundation) and Cellino was able to get us on the schedule within 2 days. The job was completed in a single day and the technicians kept me updated on the progress and were a pleasure to deal with.
geralyn swenson
3 years ago
Air conditioner went out on hottest day of year, called a bunch of places Cellino was the only one that was able to respond quickly enough without a huge emergency charge. Service man came out next day, fixed issue and got me up and running in 15 minutes and $500.00 later, seemed high for a new contact switch, but I’m not in the busy and had no choice. Repair man was very courteous and professional.
Jonathan Turowski
3 years ago
Nick Piracci was our plumber and I have to say, he knew his stuff. He was efficient, knew exactly what he was doing, down to earth personality, and the price transparency before the job is done is a great selling point for this company overall. Highly recommend to friends and family.
Suzanne Drumm
4 months ago
Came over to my parents house and hot water tank leaking. Kyle did awesome job replacing hot water tank off hours. Knowledge and friendly. Hard working and explained everything.
E l a I n e T o d d
a year ago
Technicians were courteous and professional and explained each step they took and why. Cleaned up work area thoroughly before they left. Cost was provided before work began so there were no surprises and was in line with what I anticipated. Will definitely use again for any future plumbing repairs.
They just want money they don’t care about the service, Love only money money!I call them to repair my furnace and they come and say i need to replace it without even seeing the problem , then I ask him can you fix it he said he can but it will cost me the same money to replace it, more than $7k , then I ask to turn of the water and electric connection for now and he wants extra money to do that, he charging $150 something for coming here only and if I want him to touch the furnace I have to pay xtra money for that.
Joel was terrific! He installed a new sump pump. He went over it with me afterward. Very friendly and professional!
Elizabeth Kraemer
a year ago
A service technician arrived within minutes to an emergency call of a sewer backup. Adam was clear, professional and efficient. I would highly recommend them and will likely use them for future plumbing needs.
We had Dan the technician come over to our home he was so professional cleaned up and did a great job on solving our small Plumbing problem I would highly recommend your company in the future and will use again if ever needed
Shana Castine
2 years ago
My husband and I were blown away by how kind and professional everyone was, from the very first person I spoke to in order to book the appointment, to the person who called to inform me that the tech was on their way, to the technician himself! They were able to fit us in immediately and arrived within about an hour to fix our air conditioning- that was HUGE because it felt like quite the emergency since it had been off since yesterday! My ONLY critique would be that the technician didn’t have a mask out or on upon entering my house, and didn’t ask if I would prefer that he wear one. I had a mask in my hand and made sure to keep a safe distance, and it’s important to mention that when I requested he wear one if he needed to do any work indoors and my husband or I had to be down there as well, he said he would. 99% of the work took place outside, so it wasn’t an issue, but it is the only thing that wasn’t perfect about the whole experience (in my personal opinion). We will absolutely use Cellino Heating and Plumbing again if we need any more work done!
Lindsey Burgmaster
5 years ago
Great Service, Great Work. We've used them twice now and both times the plumbers sent out were incredibly knowledgeable and helpful.
Marcia Sarama
5 years ago
Peyton and his team came to my house to fix a problem I was having with my sump pump. He discovered that there was a problem in the drain tile system and made a recommendation. Peyton and the team completed the work in one day instead of the two he originally estimated. The new system looks great. Thanks for a job done well.
Lisa Kalinowski
3 years ago
Today, Cellino came and descaled my tankless system. They performed routine maintenance on the system. They isolated the tank, performed the maintenance and it all took less than an hour at a very reasonable price.
Donna Olkosky
3 years ago
Cellino Plumbing did a wonderful job. They showed up when they said they would. They replaced my furnace in a timely manner and cleaned up after themselves. They were respectful and polite and I would use them again without a thought. I would also recommend them to anyone. Thanks Guys!!!!!
Michael Myers
2 years ago
Chris Ball and Jacob from Cellino Plumbing came to do a repair to our heating system today. On the coldest day of the year yet, they were able to do their work and get everything up and running smoothly before the house could even catch a chill.Chris installed the HVAC system in our home a few years back, I work in the construction industry and what I can say is that this guy knows his stuff- seriously! He’s incredibly knowledgable and experienced, cares deeply about doing quality work and doing so at a value that’s fair to the customer. Our house is very old yet with the system he put in it is very cozy in the winter and nice in cool in summer- energy efficient too!I have a newborn child and wife at home and while doing the repairs they took all the safety precautions you would hope for in these times. Chris is also just a really nice guy, met Jacob for the first time and his passion and interest in HVAC came through. Seeing the younger techs working with Chris shows me that Cellino makes the training and knowledge of all their staff a priority. Thanks for the great service guys!
Cellino plumbing is amazing. My main sewer line was clogged solid and needed to be replaced. I called on a Sunday night, not only did they answer the phone, they also set up service for 8:00 Monday morning. This included dig permits and town permits. The job was finished by 4:00 PM. The technicians were polite,courteous and well versed in their trade. To top it all off the price was very reasonable. A good friend highly recommended them. I highly recommend them. Couldn't be happier !
Nick arrived the same-day & was able to assess the problem, correct it & clean everything up within an hour. He was courteous & professional. I was very happy with this service!
Michelle Lanoye
2 years ago
Nick was excellent quoted me two prices - one was an easy fix solution not guaranteed option 2 was to replace the water heater - I picked option 2 being that the water tank was 21 years old. Service was professional quote came under and clean neat and now have hot water - we recommend them again and use them for all needs
So happy that we called Cellino's. They were fast, helpful, and knowledgeable about our sump pump problem. Wife is happy about the price to fix it! Thank you.
Tyler Cheman
6 months ago
10/10 service by Dylan York again! The response time from Celino all the way to the inspection was super helpful. Dylan is one of the best in the region. Thank you for making sure the furnace was safe in our worries.
Your colleague Nick was outstanding..he communicated with me very effectively despite my presence in Florida while he was doing work in my deceased Mother in Law home in North Tonawanda.. he was very courteous and professional.. I’ve had many experiences with plumbers in the past and those experiences have been painful.. Nick exemplified true customer service and his work is spectacular.. thank you so much.. I am extremely pleased to know there are professional courteous and efficient individuals in the plumbing business.. thank you once again.. Jon Sinnott
Paulette Koehler
2 years ago
Very professional, it was a Sat. Emergency call. Price very reasonable. Employee that came very knowledgeable went to work immediately explained everything before and after job completed. Hopefully we
don't have to use again but if I do I will call them.
Called and they came out same day. Had the issue figured out and fixed in less than an hour. I would not use anyone else. And the price is great compared to a ton of other companies!
bobby huddleston
7 months ago
Great service , friendly tech . And explained everything step by step. So no surprises. Great job
David Schneggenburger
3 years ago
Awesome experience. Very knowledgeable and respectful crew that did excellent and timely work. They're going to be my first call for any related work I need done.
Warlita Freeman
5 years ago
The guys knew what they were doing. They're total professionals , courteous & went about their business & consulted me on things they need to do that needed my approval. They cleaned up after their job was done & left no mess. The job was done in a timely manner.
Cody Burnett
6 months ago
Furnace went out during the ice storm. Dylan came and got the furnace up and running for the night and returned the next day to replace the part. He was very professional and knowledgeable. The furnace went out again the next night and they sent Troy out immediately. There was evidently 2 bad parts, he had the second part that needed replacing right on his van and got it done. Professional, knowledgeable, fair price
Wonderful experience with Cellino. Joel was easy to communicate with, he listened to all of my concerns, patiently answered all of my questions, was always on time, always professional, and super friendly. Extremely happy with their work and overall experience.
Francine Knight
2 years ago
Very pleased with the quality job replacing shut off valves and installing faucet. Nick P. is a very professional and courteous technician. I Highly recommend Cellino Plumbing .
My experience was pleasant. Nick Piracci the service person was cordial and informative. The company receptionist called to inform me when the service repair person was coming & name etc. They honored the service coupon offered from the website. I would recommend this company.
Stephanie Singh
3 years ago
We were tremendously pleased with our experience with Cellino plumbing. The technician was on time and called a second person when it became apparent that our substantial project list was going to be time consuming. They put in a really long day in order to finish up in one day, which was a huge benefit to our 3 generation family. We have our elderly in-laws residing with us, which made getting everything done in one day much less stressful for everyone involved. The workmanship looks excellent and we really appreciate them going above and beyond for our family.
Cellino did a great job replacing our boiler and pipes, all on short notice. The quality and customer service is exceptional!
Beverly Chelus
5 months ago
Repaired shower shut off valve. Excellent service!
Needed emergency service and the Cellino team took care of me quickly, professionally, and very reasonably. Tom the plumber diagnosed the problem within a few minutes, immediately quoted and started working. Sewer was fixed in 30 min. Where so many other plumbers have questionable capability/ethics, I could not more strongly recommend Cellino for their honesty, reasonable prices, and top notch service.Keep up the great work, Cellino team!
Fran Pawlicki
3 years ago
Adam and Griff have thee best customer service skills ever! The boys treated us with the utmost respect, did their job, explained to us the specifics and estimate of a new toilet. Thank you Cellino for employing great people to give us great service. Kudos to Adam and Griff.
Jonathan Gorczyca
3 years ago
Chris and Sean were fantastic! They were punctual and very professional. They diagnosed and fixed my boiler quickly while informing me along the way. They helped me understand my system and made great recommendations on further efficiencies we might find with my hot water tank. Can’t recommend them enough! Great job!
Eric Mohammed
4 years ago
On 1/27/19 I placed an emergency call after I detected a faint smell of gas coming from a pipe in my basement. Within an hour of the call, John C. arrived with tools in hand and got to work. After identifying the issue, he immediately disassembled the affected pipes and made the necessary repairs in a timely fashion...quick enough that I didn't lose any heat in the house with the furnace off on a night with single digit temps. As a courtesy, he informed me of all the products, services and guarantees that Cellino Plumbing provide, including a military/vet discount which was extremely helpful since I have some projects lined up...now I know who to call. Thanks again to Cellino plumbing and John, you have my business for life, great job!Update: Had the opportunity to use Cellino again (6/2/19 ) for a bad faucet and leaking pipe, problem diagnosed and repaired within 30 minutes...Daniel was great, explained everything and gave me advice to be proactive in the future. Thanks again, great job from call center to follow-up.
Robert Harasimowicz
2 years ago
Hello,First is the process of the front administration team was fantastic for setting up a date and time for the estimate. The girl was awesome!!Second, was Ed (Lead) tech that responded to the first day to meet my Dad. Up beat, professional and he also talked with Dad, and not at him. Then the estimated cost for the house, the time to take, and the confidence in completing the large job was given.Third, courtesy call the morning of letting us know their on the way, then all hands on deck, the team began and the mission was completed on time to Ed’s proposed job. I’m calling them again!!!
Nancy Boncore
2 months ago
Woke up to no hot water, on a Saturday morning of course. Placed a call, agreed to the extra charge for the weekend emergency visit, and an hour or so later there was a knock at my door. Technician solved the problem, assured me that the tank had a lot more life in it, made some suggestions for a possible electrical fix should it happen again. I expected to be told I needed a new water heater, so I was very relieved to be spared that expense. I think I can trust them, because I believe from past experience with other service organizations, a woman alone = $$$$$$.
camille graham
2 years ago
After years of plunging and trying to keep the kitchen drain flowing, I knew the plumbing under the sink needed to be redone. I also knew the very old galvanized drain pipe in the basement should be PVC. The young man, Nick Piracci suggested exactly what I was thinking (yes I’ve done some plumbing in my time). When I saw his finished work all I kept saying was OMG and WOW! Under the sink is perfection and the basement is way better than I imagined. Thank You!!!
Robert Hyland
4 years ago
I called Cellion plumbing in the morning because water was not draining in the basement sinks & in the kitchen sink. Cellion sent out plumbers with in about 2 1/2 hours after the call. They fixed the problem in a about 70 minutes. All is working fine as of now. Thanks Mike Gurney, Brenden Deady & Jonathan Marks. A job well done. I will not hesitate to call Cellino Plumbing again in the future!Prompt, Efficient, Excellent workmanship & Very courteous.
Suzanne Bracci
3 years ago
We needed both a new furnace and AC unit. Exceptional service- professionalism, friendliness, and thoroughness! Cellino Plumbing and HVAC highly recommended!
Roger Moretto
4 years ago
Great job all around in service!!! The service tech was great... your prices are about 30-35% higher than others that I compared. I am willing to pay that because I needed my hot water tank done in a hurry... emergency!!! The reason I paid more is because of your great service.. not sure I would pay that much more again... not sure a lot of customers would pay 30% more?
RYAN & CHAZ WERE VERY HELPFUL, WITH A STRAIGHT FORWARD PLAN & A REASONABLE QUOTE...EVERYTHING EXPLAINED IN SIMPLISTIC DETAIL, USING THE MOST AFFORDABLE AND RELIABLE PARTS FOR THE JOB...THANX GUYS, J.T.
Scott Leggett
2 years ago
An emergency repair call on a Saturday handled professionally and perfectly. Nick is the best. Neat, clean, polite. A great install and repair. Would definitely recommend and use again.
Greg Manhardt
4 years ago
Nick was professional, efficient and very pleasant. He explained how the new water heater works and answered all our questions. Great experience!!!
William D'Angelo
6 months ago
Low water pressure in a third floor bathroom, they were on time and able to fix the issue for less than they estimated. I recommend them
Cellino Plumbing was super easy to work with, was able to get out to our house in a quick time frame, showed up on time for the appointment, and was extremely professional during the visit. I would like to extend a special thank you to Cellino employee Jim M. for taking the time to make sure all my questions were answered and making the experience a pleasant one. Overall I would highly recommend this company.
Alice Canaday
2 years ago
Nick arrived exactly when expected (which was at the last minute!) to help me fix a hot water issue in my kitchen. He listened to me describe the issue and presented two options to move forward with. He followed all COVID safety measures and completed the job timely despite it not being exactly as straightforward as he thought.
Al Soboleski
8 months ago
I needed a replacement for our Navien Tankless water heater so I called Cellino. Jonathan arrived and looked over our installation. I requested the price plus installation of a Navien NPE240A2. He favored an AO Smith 540p but said Cellino would go with Navien. I never received a quote for the Navien, just for the A O Smith.
Diane Sanders
3 years ago
John was pleasant professional and on time he completed the work that needed to be done I had no complaints at all , I enjoyed doing business with Cellino Plumbing right from the original call to set up the appointment, I won’t hesitate to call then again.
Patrick Murphy
8 months ago
James was very informative, competent and patient in answering my many plumbing questions. He explained them in technical detail which gave me great confidence in proceeding with Cellino.
Stephanie Richards
2 years ago
Joel was very personable and efficient. He explained everything and was very knowledgeable. The office kept me updated on when he would be coming and he came when expected. I liked getting the text introducing him with a background and a picture. Excellent service all around!
Rich Brautman (sgt_easton)
4 years ago
Great communication. When everyone else wouldn't be able to get to my clogged trap until the next day during business hours, Cellino had a great tech out to my house within an hour. Does your plumber send you a text with a photo and bio of the guy so you know who to expect? I bet they don't. Well done, A+.
Paul did a great job! He worked very hard to correct a difficult problem at a fair price. Highly recommend Cellino Plumbing.
Cellino Plumbing is the Plumbing Company to call! Day or Night. We needed an emergency evening call, as the hot water shut off valve would not shut off, and we had a kitchen faucet disaster, also other valve problems. They sent the most wonderful and knowledgeable Service Representative, Payton S.Payton was very professional, had all the accessories on his truck to complete the extensive job we requested. My husband, Brian Lind and myself are extremely happy with the completed job. Have no doubts, call Cellino Plumbing if you want it done right!
Erica Michael
2 months ago
Firstly I want to say that what made this experience so wonderful was the technician who came out, Joella Sweet. She was so professional and efficient and being a woman myself I felt comforted having a woman in my home working on my HVAC system. She explained everything she was doing in detail and asked me questions which ended up leading to her finding the solution to an issue that no one else was able to resolve. Secondly, the customer service on the phone is wonderful. They set up my appointment in a timely manner and made sure that they got me the soonest appointment available. I will absolutely be using their services again.
Daniel Lovullo
3 months ago
Had estimate done for boiler replacement, tech was professional and knowable.
Ryan Anthony and Paul's performance today was outstanding. The problem with my AO Smith tankless water heater is complex. Both service men were very professional. I will call again
An excellent experience. Adam was very professional and knowledgable.
He successfully identified and corrected the problem by removing the roots from the pipes outside my home. Thanks again for your assistance.
John and Cellino have gone to the top of my list of who I will call if I have a plumbing problem. On a Sunday night, 10 customers of mine in a vacation rental found the only 2 toilets backed up. Cellino and John were the most responsive and got out there quickly.John was very pleasant and spent hours finding and breaking through a clog 40 - 60 ft out. I called Cellino around 9 pm and John had both working by 4 am. Not only that, Cellino followed up the next morning immediately to schedule a camera inspection to see what the root of the problem was to prevent it going forward. I can't praise this company enough.
Sa
me day service which I absolutely loved I needed a new plumbing unit in my shower installed. Very professional. Will definitely use them again for any future work needed.
Denise O'Meara
5 years ago
Everything about the experience was five stars. Technician was great, explained everything, fixed the problem completely and provided useful advice. I was amazed to get the problem taken care of the same day I called.
Great service. The servicemen were knowledgeable, friendly and professional. I called one day to replace a broken water heater and the serviceman came out the same day for an estimate. They replaced it the next morning.
Ryan Rybinski
2 years ago
We had an amazing experience. Matt & Tony are very personable & professional. All of our issues were thoroughly inspected, explained & repaired. Would never go anywhere else.
I contacted this company to clear my sewer line. The tech attempted to to tell me that the my cleanout was covered up by a recent concrete job on my property. This was a lie in an attempt to sell me a $5,000 job that at most should have cost $500. There are plenty of honest and qualified professionals in WNY, don't use this company for anything.
Dakin Lecakes
4 years ago
My experience with Cellino was wonderful from start to finish. The representative on the intake phone call was professional and helpful. My original appointment time was going to be later than first scheduled due to unforeseen complications at other jobs, but I received a phone call offering to keep the appointment that day or work to get me in on a priority basis for a time that fit my schedule. I chose to reschedule. For the reschedule, the plumber arrived on time, diagnosed the issue and clearly explained what was wrong and the options available along with cost estimates. I felt like I had very solid information on which to choose a fix. Once selected, the work as done professionally and thoroughly. Everything was restored and cleaned up once completed. Cellino made my experience as low stress as can possibly be given the circumstances. I would not hesitate to use them again and would recommend them highly to anyone.
Timothy Thompson
2 years ago
Always on time and professional. I am beginning to trust their opinions and work of multiple Cellino representatives. I will certainly call for future work vs other plumbing companies.
Woodcutters Headquarters
2 years ago
Service tech very polite, explained work planned prior to starting, gave estimate. Work completed in a reasonable amount of time. Tech cleaned up work area before leaving. Fees reasonable, performed on weekend.
Gary Weinberger
2 weeks ago
I could not be more pleased with the service I received. Courteous, punctual, neat, and efficient are a few of the words that describe my feelings about Celino plumbing. A job well done. Keep up the good work.
Gary W.
Fast and efficient,thoroughly checked my system and explained what the problem is and what to expect overnight. It should be 👍 ok
Elizabeth Obstarczyk
2 years ago
Nick was very nice.explained what he was going to.. wrote up quote,reasonable ,less then i expected. ,charge by job,not hours..i can finally do laundry.
Liam from Cellino Plumbing and HVAC came out to check my sump- my new house had water after a big rain and, although we figured out why our pump didn’t work, we did the service visit anyway, just to be sure. Liam took a look, suggested a new pump but wasn’t pushy or expectant that I would purchase something from him. He then took me all over my house and yard to explain the drainage, plumbing, shut off valves, everything! I learned more about my house in that 30 min than I’ve ever known about a house. Thank you so much for your professionalism and knowledge!
Shawn Laettner
2 years ago
Came to house right away. Nick was very clear on work that needed to be done and replaced leaking pipe very quickly. Job done well, professionally, and fast. Excellent work.
Dan was amazing and came out quickly on an emergency call. He walked me through my issues, and gave recommendations that fit my needs. No one wants to pay for a hot water tank, but I'm glad to know this was handled quickly on a same day request.
Janet Rusinski
5 years ago
Woke up to a basement flooded with about 3” of water. I made the mistake of calling a competitor (won't do that again!!) who was not able to find an issue. They recommended we call the town, which we did. They also could not find the source of the flooding in my basement. I was recommended to Cellino and with short notice, had a very knowledgeable technician show up at my house. He took a different approach and was able to quickly get the water to drain in the basement. Will highly recommend Cellino Plumbing.
Cellino investigated a ceiling water leak for me. They were very helpful and professional, and patiently explained everything they found. They proposed realistic solutions to my problems and didn't hesitate to tell me if a task was cheaper (and feasible) to do myself. I especially appreciated receiving a text message before the service call with the photo, name, and bio of the plumber who was going to arrive soon.
Ashley Kamrowski
2 years ago
Cellino was able to come out same day to give me a quote for work needed. The technician James was very knowledgeable; talked me through and showed me the issue, rather than just telling me. They were able to schedule the work we needed for the following week. Ken was on time, professional, kept us updated. He gave me suggestions for the lawn and for settlement the next few months. This was a stressful time and I cannot say better things about Cellino’s work! Would definitely recommend and will call them in for future needs!
We are extremely happy with Cellino Plumbing. They are always able to come out same day, and are very professional and thorough. Nick P. came out to our house yesterday, and explained everything to us so we knew exactly what was happening. He was very friendly and very knowledgeable. We've had other plumbers out in the past, but Cellino is the only one we've trusted to come out repeatedly.
Nick, showed up on time and did an excellent job taking care of my plumbing issues. Not knowing what to expect, since I have never used Cellino Plumbing before, I was pleasently surprised. Great job Nick.
Maureen Denton
5 years ago
Had an unexpected back-up in the basement and some minor flooding. I called Cellino Plumbing last night and they were on the scene first thing this morning to take care of it. Jon was knowledgeable, pleasant, and courteous, as is every plumber I've met from Cellino, and the job didn't cost me an arm and a leg. I highly recommend.
Rosie Cellino
10 months ago
Calling Cellino plumbing what is the best decision I’ve made. They were on time they cleaned up explained everything it was a very nice experience dealing with them
Excellent service.
Very professional
Fast And easy. Quick repair for my AC unit and done in 30 mins.
Highly recommend
Tammy Kiszak
5 months ago
Pleasant, friendly staff. Knowledgeable. Would recommend
Pat Castiglione
a year ago
Our water heater started leaking early today and I called Cellino Plumbing for help. They were able to send out Nick Piracci to fix the problem of leaking water from the bottom of the tank. He was very professional and polite. He had to remove and replace the water heater. He was very careful when removing and bringing in the new tank. We would highly recommend him and Cellino for future repairs. Nick is rated 100% and more by us.
Donald Paluch
4 years ago
Payton was prompt, friendly, and extremely professional with the task of adding a shut-off valve to a live gas line leading to an already-installed gas dryer at my mother-in-law’s home so that we could safely remove the dryer. After finishing he verified that we had a good gas supply to all the other gas appliances in her house.As always, it was a pleasure doing business with Cellino professionals.
Brian Leidolph
3 years ago
Very professional. Tech checks everything and quote up front and no hidden fees. I used them as my kitchen faucet was shot and they will install customer purchased items. Will use again if needed.
We had our main drain line clogged. One call to Cellino Plumbing and the problem was fixed quickly and professionally. I will use this company again for all my future plumbing and heating services. I highly recommend this company to my family, friends, and anyone else. Thank you everyone at Cellino Plumbing for a great experience, but especially to the plumber who came out to take care of our problems.
I called about 4:45 pm and they had Dan the service tech to my house by 5:30pm. Yes it was an after hours service call, but at least the problem wasn't quite as bad as I thought. Dan had the main pipe cleaned and flowing within an hour!! He didn't even mind my nosey dog lol thanks again for your prompt and courteous service guys!!!
John was very professional. He was on time, explained everything to me before doing the install of a new sump pump and completed in a timely fashion. First time using Cellino plumbing and will use again.
Kevin Winstel
3 years ago
Great response on the weekend. Very impressed with the technician John Chumley. He was very professional and explained every detail of his work. He even took the extra time to explain other services Cellino provides. We were leak free in no time. Price was reasonable for a Sunday call. John provided the exact cost prior to any work being done. I will definitely be using Cellino in the future for all my plumbing and heating needs
Cellino plumbing was best choice I ever made! The experience was to great to put into words!
Andy was amazing and very professional. I would recommend all that need plumbing service to go with them!
Charlotte Brummel
3 years ago
This was an emergency call when I couldn’t get the water to shut off in my upstairs shower. Cellino got me scheduled and the tech, Jim, completes a fix on the shower, added water shut off valves to the pipes, and was able to provide quotes for future projects in about an hour. He was courteous, explained everything to me and showed me that the problem was fixed. Thank you!
Service men were polite and knowledgeable. They found a leak in well system and had it repaired and presure tested. I'm a happy camper now and will recomend them to every one.
So far diagnosing the issue went well. I was skeptical at first given that I couldn't get a solid appointment time, but Kyle was wonderful and quickly and professionally diagnosed my issue. He had to pull and put back the toilet and left my bathroom spotless which I was pleasantly surprised with.
Dan, my service technician, while quite young, was very knowledgeable about his trade. I liked that he took the time to explain what he was doing, and was very thorough and professional.
Patricia Shelly
3 years ago
Fixed the problem promptly, then reviewed other problems for estimates of cost, very professional, and helpful. Plumbers like Joel are the reason I keep recommending Cellini Plumbing!
Marsha Caudle
2 years ago
The Cellino Plumbing technician, Dan was extremely courteous and did a phenomenal job. I wholeheartedly recommend this business for plumbing services.
Our technician Justin was awesome. He was Professional and courteous and took the time to explain everything and show us everything. The company responded to us quicker than expected. We couldn’t be more pleased. Thank you Cellino Plumbing!!!
Cellino Plumbing has been nothing short of excellent. I've had them install a water heater, clean out my drains, and do an estimate for minor plumbing repairs. Every time, their technicians have been courteous and polite and very knowledgeable.
Marie Carruthers
3 years ago
Jon was extremely professional & knowledgeable. Diagonosed the issue & completed the work in a short time. He explained everthing & offered to check out any concerns I might have in the future. Really pleased with Jon & Cellino Plumbing.
Shatasha Cole
2 years ago
Ed was prompt and professional. Although he could not fix the leak as it is a roofing issue, he found the source and advised of next steps to fix my shower and faucet. I would definitely use Cellino in the future. Thank you!!
Sarah D'Andrea
2 years ago
Very professional. Found the root cause of the problem and fixed it the right way to make sure the issue isn’t a recurring one. Highly recommended. I own several rental properties and know what quality plumbing work looks like and this is it. Give Justin Schenck a raise!
Daniel Neuman is reliable and was very friendly and helpful. He fixed the toilet leak pretty fast and did a very nice job. I had a lot of questions and he answered them all cheerfully. I definitely would hire this company again and I was very impressed.
We called them to fix a toilet leak. They sent Kyle over and he was phenomenal! He made us so comfortable and we pointed out several other issues that we had. Kyle walked us through everything, gave us accurate quotes, and then proceeded to fix everything in a timely manner. When the list of things to fix ballooned Cellino sent over another technician to make sure that everything got done in that same day. They were even super conscientious about making sure that there was a functioning toilet throughout the day for our potty training toddler.I don't know that they had the cheapest prices, by the customer service, skill, and professionalism of Kyle justified the higher price tag for us.
Thomas Gannon
3 years ago
Thank you for your great service. The tech Jonathan Marks was friendly and understood my issue immediately. I was surprised how difficult it is to find a 24 hour plumbing service in my area. Again I just want to thank the tech for his professionalism and the way he handled the job.Would certainly recommend Cellini Plumbing in the future.Tom. G.
Michael West
8 months ago
We had a pipe burst after a power outage from the Christmas blizzard. A 12 foot piece of the baseboard heat pipe needed to be replaced. Zack and Jimmy arrived at the time we were told. They were very polite and did a fantastic job. They made absolutely sure that everything was done correctly. Price was as quoted. Very pleased with this company.
Customer service was courteous, and they were able to come out within 3 hours of my call to evaluate the issue with our furnace. The service technician Sean was great - knowledgeable and a patient with my questions. I’m so appreciative of people know REALLY know their profession :)
Jonathan Nalewajek
3 years ago
I had a great experience using Cellino Plumbing on my older double (built in 1900). I worked with Paul Soto, and after I explained my issue to him, he looked at the plumbing around the source of the problem and gave me an excellent explanation on what he believed was the cause. He gave me options on how to solve it, and we talked through each one. Ultimately, I went with his suggestion and he gave me an estimate, I signed off, and he had the work done that same day. He removed the overly complex setup of old pipes at the problem area, and replaced them with a much simpler modern setup. If I have any plumbing needs in the future, I would definitely use Cellino Plumbing again.
Dennis Bosley
3 months ago
The Tech’s we’re very professional and answered all my questions.
Your staff were very respectful, courteous, efficient and a great representation for your company. As an existing customer once again we would have no hesitation to recommend you. Jan & nPeter
Anurag Sharma
8 months ago
Was having an issue with my sump pump. Called and had a very speedy service done to take care of everything the first time.
Laurie O'Connor
3 years ago
Ryan and Adam we're absolutely amazing! They were thorough and efficient. I will definitely call them again for our next project! Thank you for everything!
Susan Kruger
5 months ago
Responsive and professional owner and employees. They stand by their work. I will continue to support their business and would recommend Cellino for your plumbing and heating needs.
Excellent customer service and quick response to my home. Job was done efficiently and tidy. I am very happy with this company.
Tech was awesomr and efficient. Dispatch gave me amost exact time (5 minutes). Joel was professional wore mask and booties left things clean and repaired
Mohamed Imran
4 months ago
Frank andJoella serviced my mini split system both were very professional and courteous they didn’t take any shortcuts spent well over 10 hours
I was told I wd receive a call when technician was a half hour out! To the second it occurred along w a location on my iphn map locater. John showed up, explained everything, gave a fair quote, was very friendly, efficient and did the job perfectly! Couldn’t be more satisfied w Cellino Plumbing! You now have a customer for life!
Adam was knew exactly what the problem as soon as he assessed the situation. He went above and beyond in replacing my tired sink drain gasket in addition to unclogging the pipe (30 feet down stream!).Highly appreciative of his availability on a Sunday and his skill.I would recommend Cellino Plumbing to anyone who needs plumbing help.
Xavier Roper
6 months ago
I had a very informative conversation with the technician that came out, and was quoted a very fair price from a reputable company.
Tyler Randle
10 months ago
Called for a quote for a commercial HVAC system as they advertise for one. Abruptly canceled appointment claiming space was to large. Even though they never took a look at it
Jeffrey Angiel
2 years ago
I had them look at a furnace which was tripping out on high temp. The tech was a really nice guy who didn’t know much about furnaces. After consulting with more knowledge staff they offered to sell me a WAY overpriced new furnace instead of helping me work with the equipment manufacturer to replace a secondary heat exchanger which was UNDER WARRANTY. I would suggest calling someone else for HVAC issues.UPDATE- Tony Cellino did reach out to see what they could do to help resolve the situation. He was helpful. Because the manufacturer only works thru specific authorized vendors he wasn’t able to offer the same programs that other service companies could. I ultimately went in another direction, but very much appreciated the extra customer service.
Amiel Schwartz
5 years ago
08/18/2018 - First the good. We called around noon, asking for service that day. Serviceman arrived within an hour of when they said he could be there. He was very nice, went right to work, chatted with us, gave us advice on how to avoid the situation in the future and acted very professionally. I would recommend their work. Now the bad. I admit I have never had to use a plumber before, so maybe that is why I had sticker shock from the bill. Because we wanted service that same day, it was $99 just for them to show up. I guess same day service constitutes an emergency. Normally I believe it was $60 just for a service call. The serviceman said Cellino has a policy where they charge a fixed price, no matter how long the repair takes. This is kind of like term life insurance. You are gambling with the insurance company that you will die before the policy expires and collect the insurance. In this case, you are gambling that the repair will be bad enough so you get your moneys worth. In our case, besides the $99 service call, we paid $266 for the repair, and the serviceman was there less than an hour. Again, I don't know what a plumber normally costs. Maybe this is the going rate these days.
No stars.from me Absolute attempt to gouge the homeowner . A simple garbage disposal job quoted for an hr worth of work . Almost 400 dollars for labor . Total almost 800 bucks .Unreal . Obviously we declined but still had to write them a 30 dollar check . Plus got our floor all wet . Bad faith business . Called another company will do it for less than half, gave us the quote to over the phone . And I’ve only written one review before but these suckers took the cake , or tried to.
David Peters
8 months ago
Prompt response from them regarding recent toilet installation. We were experiencing small leak from toilet tank. Their technician promptly took corrective steps to stop leak and checked both sides of tank to make sure it was not leaking before leaving.
Celino fixed a minor plumbing issue perpetuated by the previous owner of my home, and did so quickly despite the limited availability of techs. Their responsiveness is top notch
Lynette Deplato
2 years ago
The office was awesome and offered many available times. My Mom where the service was done is 95 and the technician Adam was very very gentle with her. I didn’t have to go there as Adam kept me posted with his findings. Adam fixed us up and VERY reasonably. Quick, secure, Covid protection in place and pleasant all around!!!
Justin was very professional in all aspects. He diagnosed the problem. Gave us a quote for the repair, and completed the repair in a short amount of time. He courteous to myself and my wife and I recommend him and your company.
seanessa jackson
3 years ago
Great customer service from start to finish!! I have never experienced a company filled with so many pleasant and professional employees. I would like to recognize an exceptional member of the team Paul Soto. He was excellent. He arrived on time, went over everything in detail, resolve the problem quickly and he gave me some great recommendations on maintenance. Outstanding job !!
Lisa Stachowski
a year ago
We received a quote from Justin for plumbing work in regards to our bathroom shower. No decision has been made yet. Although Justin was very professional, upfront & informative of the work we would need to have done.
Kindra Sinclair
3 years ago
Dan Krasinski was very professional and thorough. He took the time to explain everything to me and thanked me for using Cellino. Will definitely recommend!
Domenick Callocchia
4 years ago
Adam was very professional. He explained the job step by step as it progressesed. He answered any questions, concerns and or suggestions that were made. Job completed on schedule and provided information on any finishing touches that needed to be done. Highly recommended.
Plumber (Adam) was very professional and helpful, explaining everything that was happening with our issue, what he was doing and why as well as costs. He even helped explain what we can do to help prevent this from happening again or in other places - maintenance tips, products to use, what I could do myself vs what we should use a plumber for. Normally I hate calling plumbers or service because I always feel like I’m getting gauged but this was a very good experience for a very reasonable price.
Great service!! Had hot water tank leak on Saturday. Replace tank within 4 hours of me calling for service. Highly professional. Liam did a superior job.
Eileen Tramont
3 years ago
Technician was very friendly and performed the a/c tune up in a very efficient manner. Based on my experience I would recommend Celino Plumbing.
Laurie Rosputni
2 years ago
Clogged shower drain. We tried everything but how to clean it out the proper way. Nick showed me how to clean it out properly and put the drain back together. I will definitely use Cellino plumbing again.
Nick was neat, quick and efficient. Came when scheduled and put tarp on floor before starting to insure he didn't make a mess. When he heard my hot water tank pop as it was heating up, he offered to check it to see how old it is and recommended replacing it BEFORE it failed. Nick was a pleasure to do business with.
Troy did a great job on our furnace and A/C seasonal maintenance, very thorough and knowledgeable. We will be using Cellino again next time!
Cellino is great! Our plumber, John, was great! We're new homeowners and were nervous about being fleeced by a contractor. But John was patient with all of our questions, walked us through his diagnosis and plan, and quickly got our water flowing again.Cellino Plumbing is *our* go to for our home going forward.
Bradley Stroka
2 years ago
Joel was one of the most professional and personable technicians that I have worked with. I had a number of areas that needed work, and he was very knowledgeable and outlined a plan for each project. Everything works perfectly now and it only took a few hours this morning. I will definitely be using Cellino if anything comes up in the future.
Mike Finnerty
2 years ago
Cellino Plumbing was excellent. Came out in three days for our non-urgent bathroom faucet repairs, did all the important things that are lacking with contractors by calling the morning of, when they were about 30 minutes out and then explained all the work and costs up front so there were no hidden charges or work later. They made recommendations without the hard sell, worked cleanly and quickly and made sure we were satisfied with the work before leaving our house. Prices were also very reasonable. Tom Olson was great and we would highly recommend both him and Cellino for any of your plumbing and HVAC needs.
Celino plumbing is super professional and they do excellent work. They aren't cheap but feels worth it - I keep coming back!
I have to say. I dont like paying for labor. When I can do a job myself. I check regarding pricing with my friend and they told me cellino was a good price. My technician Nick was a good guy. His work was very neat and clean. He actual did couple extra things which was not included in price without charging. He then took the time to explain what he did without rushing through. I'm happy. I called and they where here in 2 hours..
Since moving into our home, we've become very familiar with the team at Cellino, for a variety of repairs. To top it off, we needed our driveway dug up to repair a root-infested sewer pipe. Each time the team was on time, responsive, transparent, efficient, and thorough. We've met Nick for a pipe project and snake, Adam for an emergency snaking, and Brenden and the underground team for the big sewer pipe dig-up. Also, the team helped with providing the paperwork we needed for insurance purposes. While it has been great service, hopefully we can now take a break from seeing each other!
Jessica Henry
2 years ago
Chris did a wonderful job installing a gas space heater we had purchased from a store. Made recommendations for our household like an extra clamp to keep the cats from pulling a line and a different bracket to keep the heater more secure on the wall. He was very sweet and communicated the whole time about what he was doing. He also put up with 2 very curious kittens who wanted to supervise him and had no qualms about it. Would definitely use this company again!
Mark Pietrzak
3 years ago
Dan was the tech that took care of my ac unit cooling problem. Very nice gentleman, completed job explaining the whole procedure and got my ac working again. Highly recommend company
Very happy I chose them.
Andrea Hoffman
4 years ago
John was fast, knowledgeable and fixed the drainage problem. The price was affordable and was better than a major competitor. I will absolutely use John at Cellino plumbing again.
Kenneth Scheifla
2 years ago
Excellent service! Quick response, exceptional technician, very reasonable price for a after hours call. Techician (Adam) was polite and compassionate to my elderly mother in law. Highly, highly recommend Cellino Plumbing very honest and accurate diagnosis at a reasonable price.
Dominic Cimato
5 years ago
Very professional and knowledgeable technicians. Also very polite and courteous. The job was done right. They tidied up after themselves and answered any / all questions.Only downfall - the price was a bit steep. I did not mind paying it because I was left with a very positive impression.
James Edward Lucas
4 years ago
Liam was efficient and explained what was to be done. Was able to do the job immediately for a decent price. Have used Cellino before and would use again. Would recommend to family and friends.
Completely replaced my home's old rusty steel pipes with modern PEX-A spec piping. Sure, it was a little on the expensive side, but they did a quality job, and I don't have to worry about my pipes rusting out anymore. Professional and courteous. I will keep them as my first call for my utility needs.
If you live anywhere in WNY – Cellino Plumbing is the First - and the - Last plumbing service, you should remember - if you want the job done right the first time - professionally and with quality products that last. You are NOT going to be calling them back to re-do the job because of sloppy work.My wife and I own our home in Lancaster and a rental property in Cheektowaga. Nothing breaks at a convenient time. We had to call Cellino to replace two hot water tanks on two different occasions at the rental property. Neither time were we able to be there and they showed up and did the job. Just recently the sump pump at the rental failed while we were involved taking family to the airport. Cellino Plumbing went over and replaced it. When we got there the plumber was just finishing the job. I recognized the name of the pump. It was great quality. My wife and I had been thinking about our own sump pump that was 26 years old and getting louder. We asked if he could replace that one also at a time that was convenient. He came over 30 minutes later. Last year our underground storm sewer pipe broke and we thought we’d have to replace the entire run. Cellino’s plumbers came over with all the equipment and piping needed to dig it all up and replace it but they told us after inspecting it – all it would require is replacing a broken part of the pipe and it was at a considerably less cost. This company is honest – professional – and very respectful. You will never regret calling them for a plumbing problem. I know I don’t.
RUSSELL D'ALBA
9 months ago
Emergency replacement of 2 gas-fired water heaters by Cellino Plumbing & Heating.Technician Nick Piracci was tremendous !We called at Noon and he completed everything in the same day - diagnosing, collecting the parts, professional installation, and attention to detail !Wouldn't leave until the job was perfected - at 8:30 PM !Where in today's world do you find a dedicated person like Nick ?Or a team like Cellino ?A very satisfied customer,Russell D'Alba
HIGHLY RECOMMEND!the communication with them was unreal. that's the most important to me. also everything that needed to be done and everything that they offered was explained clearly. very easy to work with and didn't have to wait very long for service. the technician was incredibly polite and respectful.
Just had my furnace serviced which I’ve never done and it 10 years old I was always worried that a technician would up charge me for something I know nothing about. I would definitely call Cellino again they explained what they checking and made recommendations were very friendly and polite and I also received a rebate. Great company !!!!!!!!!
The gentleman was professional and took time to problem solve and put all my worries to rest. Bought a house that the previous owner did all the work himself. Cellino is professional and know great detail on how to fix it for your best buck. Wish I had cash on me to tip plumber!
LeeAnne Bosley
a month ago
The two gentlemen who installed our hvac system were friendly, informative and very well trained in the job they did. I have been very pleased with Cellino every time I have had them at our house. A couple months later they performed a free plumbing inspection and again we were pleased.
Repair of bathroom sink- technician was knowledgeable and skilled to install a new plastic pipes and a new faucet. Happy to have my bathroom back in good shape.
Our technician was very friendly and knowledgeable he got the drain done and put everything away then we started running the hose and found it was still plugged further down. He got the equipment back out of truck and did not hesitate to make sure it was flowing properly. Great price great experience. Highly recommend you to anyone in the future. Thank you for a great and pleasant experience. Also thank you for being there for all your customers during the pandemic. Please stay safe and healthy
Cellino Plumbing are truly professionals. Tom O. and John C. troubleshooted and corrected a problem with waste line pitch. Very honest with my home's issues and adjusted the invoice saving me a lot of money. The technicians took the time to listen and were very patient with my many questions. I will be trusting them in the future for all my plumbing needs.
Amanda Kriegbaum
4 years ago
My technician was Ed and he was very thorough with each and every question i had. He was great and would definitely recommend the Cellino plumbing
I own a highly rated construction company. We typically have a 6-8 month lead time. We only partner with the best subcontractors so the customer has the best experience. Every one of Cellino Plumbing's plumbers are excellent and a pleasure to work with. They always have a positive attitude and enjoy what they are doing. They complete the work in a timely manner to keep our projects on schedule. We have worked with a lot of subcontractors in the past but have only worked with Cellino Plumbing since we've met Tony and his crew. We would never use anyone else and I recommend you don't either.
jacky chanthanousone
5 years ago
Highly recommend Cellini Plumbing. Second time calling them to take care of a job. Both times were great. Easy to speak with. Joel came out in the crappy rain but didn’t deter him from doing his job thank you!
Michael Cirbus
a year ago
Justin came over and did an excellent job installing a new sump pump for us. He was very friendly and explained every step very professionally. I would highly recommend him to anyone.
Same day service with a polite and knowledge technical. He was courteous, explained everything, and price was fair.
I'd use again and highly recommend!
Fast, professional, affordable! Lost heat with my furnace. The best part was they didn't try and sell me on something like every other HVAC place I've used. They will be my go to from now on!
Matthew Russell
2 years ago
John came out on time after I already paid another plumber gave us the run around. An hour later he had the issue cleared that another plumber said was impossible. Then he set up a free camera service. The tech was kind, helpful, and didn't try to upsell us on another service. 5 star service all day.
Joel was on time, professional and thorough. He explained what he was doing and the estimated cost was exactly what I paid. I will call again for future service and recommend without hesitation.
liberty david
3 years ago
They are very good to their customers. I mean me being the cynic from NYC I thought these reviews were fake, yet I was very happy with my service. It took a while to get a part but that wasn't their fault it was just on back order. I ended up just getting a new furnace installed instead and it was completed most expeditiously. I didn't feel pressured or up sold on anything. Their techs are professional, they send you an estimate immediately from the techs iPad, and they take all major credit cards. If you have an issue they will do their best to get it resolved. I will be needing another furnace in the future and you best believe I will be using Cellino again. I really was impressed folks. Its refreshing to find a company that genuinely cares about its customers. I have no interest with going to another company for my heating/cooling needs in the western NY area.
Cellino’s employees from both office and on site were professional, knowledgeable, polite and able to answer my questions about what was issue with my equipment. The equipment was repaired quickly and the tech Dan was very positive. The lady who I scheduled my appointment was very positive and great to work with. I have used Cellino Plumblng numerous times over last 10 years and would highly recommend them for your heating, cooling and plumbing needs. Tom g
Tania Kollmar
2 years ago
Cellino plumbing was great!! Will definitely use them again. Very friendly, good communication, reasonably priced and got everything we needed done in a timely manner.
Karen Friedman
4 years ago
Our old plumber retired and we asked friends and family for recommendations. Cellino Plumbing was the company recommend by most. I now know why. Our tennant had drain issues late Friday and I was concerned because it was Labor Day weekend. We were contacted when the plumber would arrive and Steven was prompt and did an excellent job. The job was not as involved as we thought and I couldn't believe the minimal amount I was charged. After the job was done, Steven called me and told me what he had done. Thank you Steven and Cellino Plumbing! We found our new plumber and would highly recommend him to anyone. In fact, I already told my coworkers this morning about the great service and they all wanted to know who I used.Karen F.
Replaced water supply line to dishwasher. Showed up when they said they would. Did work professionally and quick. Had slight problem so they had to come back. Same day acted like it was no big deal. Solved problem quickly. Would hire again
Just had the $68 furnace inspection performed by Joella. She thoroughly explained everything that she checked and made me feel much more confident heading into the heating season. She also mentioned that there is a $25 rebate from National Fuel which makes this quite a bargain!
Gary Pollack
8 months ago
Received immediate help with an emergency plumbing issue. Josiah was knowledgeable, professional, and very helpful. We definitely will use them again.
Lynn Alexander
5 years ago
I knew I'd be paying more for an after hours service call, however $300 to pull the toilet & replace wax ring was outrageous to say the least. Then the tech took it upon himself to look at my hot water tank without permission. He advise me it may be time for a replacement 7 was happy to provide me some suggestions. I will never again use Cellino or recommend them. Thank you .
Richard J Panaro Jr
4 years ago
Nick Piracci was our plumber and was very professional, knowledgeable and overal did a fantastic job installing our new hot water tank! The basement was left spotless and the new tank looks amazing! Have had Celino here twice in the last two months for unrelated items and both times I was highly satisfied! You have a customer for keeps now!!
I have used this company several times and each time I was satisfied with the quality of service. The professionalism of technicians (Dan Neuman) and quality of the services they provided were outstanding. I highly recommend this company and plan on using them again if ever the need arrives. Cellinos plumbing is the way to go.
Katherine Pulvirenti
6 months ago
The crew was very good. When are they coming back to finish the work?
I had an emergency plumbing need and Cellino was the only one of 8 local plumbers that would come. Paul Soto was courteous, professional and solved the problem. I will use Cellino for all my future plumbing needs!
Scott Traylor
4 years ago
David did a good job explaining my options and was extremely friendly. He did his job quickly. Would recommend Cellino for anyone looking for quality work.
Excellent customer right from when we first contacted the office. Our technician Nick was courteous, knowledgeable, professional and went above and beyond. Highly recommended.
Michael Sciortino
3 years ago
Basement was filling with water in the middle of a big storm. Person I spoke with on the phone was polite, well spoken and the entire experience as a whole was perfect. Had a guy out within 2 hours and cleared the clog in the middle of a rain/wind storm. Would highly recommend
Michael Pawlikowski
11 months ago
Humidifier repair that TRS initially installed. They came out multiple times until they made sure they got the job done right. I’d recommend.
Very professional, educated me fully on what was going to be done and prepped us for any potential issues by taking an inventory of hvac. Thanks.
James Giammaresi
2 years ago
I called Cellino Plumbing to unclog a toilet after my 15 month grandson flushed and entire pack of wipes. Nick Piracci did a wonderful job. He also installed a new toilet. He was informative explaining the entire process and the cost which was reasonable. Cellino is lucky to have Nick as one of their servicemen.
The tech was very good and professional. He explained everything to me. We talked about other services I need and he was very attentive. Cleaned up everything. I would recommend your company!!!!
This was the first time we used Cellino Plumbing. I was very impressed with John. He was very professional, knowledgeable and informative. I will definitely refer my family and friends. Keep up the good work!
Adam Raczkowski
a year ago
Troy was punctual and knowledgeable. Repairs made to our furnace in an hour. Would recommend.
Highly professional company from initial contact call to service completion. Celino was able to accommodate to set up an earlier appt for me. Ryan A. was super friendly , knowledgable and thorough. Great rates for the service- will 100% use Celino Plumbing in the future.
This was my first experience with Cellino and I was very impressed and satisfied with their professionalism, and response to a difficult emergency situation. Jill handled my call and stayed with me until she could locate an available technician. The technician, Daniel Neuman, was knowledgeable, skilled and very helpful. I would highly recommend Cellino Plumbing.
Amy Richthammer
2 years ago
Justin was just AWESOME today. I managed to clog my garbage disposal and Justin came to take care of my issue. He was courteous and professional and unclogged my problem super quick. I will no longer put egg shells in my disposal. He also talked to me about other services i may need for the upcoming seasons. I will definitely be getting my A/C serviced to make sure that is running efficiently for summer. I also appreciated the fact I got a text w/a pix of Justim so I knew exactly who to expect. Thank you Justin and Cellino Plumbing for such a great 1st experience with a plumber.
JANICE THEXTON
9 months ago
Installed hot water tank and also installed a new gas line and installed a wall heater. Very pleased with their work and would definitely recommend this company for all of my plumbing needs.
Terry Beatty
6 months ago
Shawn, is a very professional and hardworking plumber. Thank you Shawn, for taking care of our home. T
Dispatch fee of 30 dollars. Was able to book an appointment for the afternoon. Came into our house with boot covers to keep job site clean and promptly diagnosed the problem. Pointed out additional concern areas while visiting and gave exact quotes for future reference. Although dispatch fee of 30 is big, if I have to spend money having people come over to my house, I won't regret calling cellino plumbing.
Jessica Smaczniak
2 years ago
Amazing crew, super nice, very professional and went above and beyond with customer service. Will recommend to anyone who needs any plumbing work done!
I called about a non-emergency toilet problem. They had a technician at my house in about an hour which impressed me. The technician was extremely nice and helpful in solving our toilet issue and fixing our sink on the spot as well. I was impressed and very happy with the service and the professionalism of the technician, especially during the difficult COVID-19 situation we are all dealing with. This was my first time using Cellino plumbing and I will not hesitate to call or recommend them in the future. Thank you again for all of your help!
Jacob K was polite, patient, and professional! He took great care in explaining everything and the experience was stress free.
Sandra Diakakis
3 years ago
One of the best experiences I’ve ever had with anyone coming into the home and doing work. Polite, informative, professional. It will be definitely my go to company from now on they just earned a loyal customer.
Snake Pliszken
4 years ago
Sent someone over immediately after a pipe burst over my kitchen. The technician was great. You can tell customer service is of high priority to this company.
Nick was great! He answered all my questions and got everything I needed done. I will be using him again next week to replace my sump pump. Great company! Second service just as great!!August- had a leak in our basement, the shut- off for the water to the house. Nick came promptly, accessed what needed to be done, offered me options for the repair and took care of the problem in under an hour!! This is the third service visit with Nick and we couldn’t be happier with his work!! We highly recommend him!!!
Toby Faliveno
4 years ago
Very pleased with Cellino Plumbing. They kept me updated on when to expect the service tech. Dan did a great job on my kitchen sink. He listened to my explanation of the problem, checked it out, told me how he was going to fix it and then proceeded to do just what he said. He was very nice and left the kitchen as clean as he found it. I highly recommend Cellino Plumbing!
Water tank leaking started this all at 8am. Called Cellino based on reviews and so thankful for it! Each step was easy, professional and timely. Initial call was to an actual person, took information and informed dispatcher would call back within the hour. Sure enough got the callback As stated and that tech be there in the next hour. Received text with technician name and picture along with his experience. Tech showed up on time was professional explaining each aspect that he needed to do. Tank was replaced along with some additional asks I had on another matter and completed same day. Highly recommend!
Justin was awesome. He took the time to explain everything and did excellent work. We have had several people out to the house for various reasons and this was the first company that showed up wearing a face mask. Just an all around great job!
Katie Szczesny
2 years ago
We had a wonderful (first) experience with Cellino plumbing! We had been struggling with a gas leak issue in our new home, and Cellino came to the rescue. The technician was very professional, knowledgeable, efficient, and thorough. He took the time to explain the process and details and made sure to check and repair all connections. They also loaned us space heaters for the night until we would be able to get the gas turned back on. I will definitely recommend this company to my friends & family and will certainly use them again should we have any issues in the future. After dealing with other companies I am very pleased with the service received by Cellino.
Matthew Duggan
3 years ago
Tyler and Tory did a great job with the install of a new high efficiency furnace. Both were very knowledgeable and answered all the questions I had. Highly recommend Cellino Plumbing!
Karl Blomback
a month ago
Had Celino over for a quote. Answered all of my questions professionally and is providing me with multiple different quotes.
David Deperto
2 years ago
I had my furnace tuned up that is approximately twelve years old. The technician was very professional and informative in performing his job. I would definitely recommend this company to anyone.
Richard Gonzalez
a year ago
The technician was polite informative,and professional.he explained the process he had performed .and did some cleaning before he left I will use Cellini again.he also gave me a senior discount and a online coupon.
Cynthia Battle
2 years ago
The Cellino technicians installed a new a/c and furnace. They worked overtime to make sure the work got done that day. They were very professional and respectful and cleaned up everything when they were done. I highly recommend Cellino Plumbing and HVAC! The office staff was also very professional and easy to work with.
Philip Reed (Phil)
3 years ago
The people I spoke to over the phone were very understanding of the problem I was having and told me it would be up to 90 minutes before somebody could come out to my residence it was less than 45 minutes which definitely made me happy.. detective showed up was able to clear the blockage and longer than he would have liked but it was pretty bad... instead of being more than an hour late for work I was only late 15 minutes 10 out of 10 I would recommend cellino Plumbing..
Molly Golando
11 months ago
The heating system was not working correctly after an expensive repair this summer. It was an issue that the current thermostat was not compatible with the repaired pump. I needed to have a new thermostat. Why didn't he figure that out when it was installed? I was charged a full service call even though it was, in my opinion, not correctly finished in the summer. I was more upset that when the programmable thermostat was installed it was programed not to be able to be programed. I am someone who likes to be able to program the thermostat so I get the most efficient use of energy. I asked the technician if it could be programed and he said we don't program them because people get the programs mixed up and we have to be called. I asked him if I could program it. He replied that I could just follow the instructions in the book. This was an intentional untruth. I found out later that it was intentionally programed not to be program. If I am buying expensive equipment. I would like to be able to use it as it is intended to be used. Not to have a technician decide that I would not be able to figure it out. I would have like to be asked and given a few minutes of instruction if needed. I do have three college degrees and can understand something that is supposed to be consumer usable.I have had Cellino plumbing for several other jobs and have had nothing but the highest ratings for them. I was not happy with this particular technician. He was the same one who did the repair in the summer. He told me first thing that he though he may have installed the wrong pump in the summer. I have to wonder if he was covering for not finishing the job or perhaps installed the wrong part earlier. The heat is working now, but I will request a different technician next time.
Absolutly exceeded m y expectations. Both Adam and Ed did an excellent job installing our new AO Smith water heater. Adam, on his initial visit, explained clearly the information I needed to know about my options. When the water heater was installed, I found out that it's commercial grade. Everything about it was well built and quality. I would recommend Cellino Plumbing to anyone and will call them for all future plumbinb needs. Great job! Great Company!
Ryan O'Connor
2 years ago
The staff were intelligent, trustworthy and professional. I had a combination water/boiler installed and it could not have went any better. There is not a single detail overlooked. Exceptional quality and exceptional service. Will be using Cellino for future projects. This is the first project I’ve hired out since moving in that I did not have to do some type of finish work after they were here. Very pleased!
Pam Hirschfelt
2 years ago
We had Cellino plumbing replace galvanized pipes in our basement and do a few more repairs/ installations for us. Our technician was James. I can’t say enough about his professionalism about his work. He and his assistant arrived on time. They did a lot of services in a short time period, were very clean and courteous. The company as a whole was great to work with. We highly recommend this company!!
Nancy Vernale Brand
2 years ago
I had Cellino put in a hot water tank last year and though they did a great job so this year I replaced my furnace and had them do my new system. They were organized, clean and professional. Honestly I didn’t check anywhere else for price after I was so pleased with the hot water tank.?
Nathan Lennon
3 years ago
Technician arrived in a timely manner, was very friendly , knowledgeable, answered all my questions. Did the job in a very reasonable time and gave me some advice on things to be watchful for! All in all I am very satisfied!On a second visit, Cellino went above and beyond and came through for us big time! Cudos!!
We used their services for drain tile jetting. Adam Blanter did a wonderful job. He was thorough, very responsive and patient. He took his time to do his job and he answered all the questions.Very happy with the work done and their professionalism.
Deborah Berowski
3 years ago
Thank you Cellino plumbing for a job well done. What we thought was a small leak turned into a more complicated issue. Ed, our plumber, handled it professionally and it is now fixed.
The technician Nick Piracci, was professional and reassuring. What I thought was going to be a horrific experience was nothing of the sort. Less than two hours from being told Nick was on his way to done. Will recommend to anyone who needs plumbing assistance!
We used Cellino Plumbing to replace our sewer line and they did a great job. Their employees were very professional and kept us informed throughout the two day job. They were on-time each day and worked diligently throughout the day. They left the site in great condition and even came back a few days later to replace a small section of the sidewalk that was damaged during the sewer line replacement. I would definitely recommend them.
Great service as usual. Wouldn’t use anyone else
All of the above listings. Cellino plumbing is the best. Reasonable prices and friendly honest staff. Adam and Justin were awesome. I will never trust my plumbing needs to any company but Cellino Plumbing!!! Thank you for your great service!! Roger and Gail Renn
Had a furnace issue and Andy was here the next day (vs 4 days from a competitor). Identified the issue in a few minutes, gave me the quick fix and just charged me the diagnostic amount - no additional work needed or charged. Great guy and appreciated the service experience overall. Will definitely recommend to anyone who needs this kind of help.
Nick Piracci from Cellino has come out on three separate occasions to address a variety of plumbing issues at our house. He has been on time, professional, and has left each room cleaner than when he arrived. We are very pleased with the work and will continue to use Cellino in the future.
Richard Guenther
2 years ago
I needed to replace the connection between the stove and the gas supply pipe. Cellino came up as one of the top plumbers on Angie's List. They were able to schedule a visit 2 days later and called when they were running late. When I described my situation they made sure that someone came over. Jonathan Marks was very professional and explained everything that needed to be done and talked through some of the other issues that he was going to check. The work was completed in the estimated time and passed inspection by the gas company.
Katelyn Gentner
3 years ago
What a great company! Same-day service, excellent customer service and very friendly. Dan was awesome— very professional and knowledgeable and figured out the problem quickly. I absolutely recommend Cellino plumbing!!
Jonathan was an excellent technician. He was timely, he listened, And went above and beyond to make sure that my drain was unplugged and working properly when he left. This was especially important because I had another company come in and tell me that I needed $5000 worth of work done in order to unclog the drain. That being said… I could not have been happier with the service that I received.
Ryan did an excellent job explaining what he was going to do to fix the situation and carry it out. He was professional and courteous. I highly recommend! And definitely would use Cellino Plumbing 🪠 again!
Furnace tune up. Very pleased with the professionalism and service. They installed a tankless water heater last year and I now use them for all HVAC services.
I am very happy that I called Cellino Plumbing when my hot water tank died.Daniel Newman, our technician, came and had the problem diagnosed in about 10 minutes. He gave me the price for three options. Fix what I have, replace my tank with a new one or go with a tankless system. My wife and I have been considering a tankless system for some time so we went with that. Dan was back the next morning with my new system and he and his helper got to work. They had all the lines moved and the waterless unit installed by 3:00PM. The area was cleaned and then Dan explained the system to me and asked if I had any questions which he answered. I am very happy with the response I received and professional work and attitude of our technician and Cellino Plumbing. I would recommend them to anyone needing plumbing work done.
Running Debate
2 years ago
Had a new croc and sump pump system put in. Extremely reasonably priced. Adam and his colleague were very polite and professional. I highly recommend these guys, other plumbers didn't know how to handle the job these two did because it wasn't a standard croc install. 10/10 would recommend.
David Hoffnung
3 months ago
Jacob was timely and responsive letting me know when he would arrive, and kept me in the loop the entire time. He tested his work to make sure my AC was working properly after the repair and couldn't have been nicer. ABSOLUTELY would do business with him again!
I have had John Chumley as the service tech on several plumbing jobs with cellino plumbing and he has been professional and informative each time. He takes the time to explain all options and prices to me in plain English that I can understand. I am happy with the service I reciebed from Cellino.
Excellent customer service from the time of my phone call through service completion!Sr Technician, Tom Olson, arriving on time, maintaining a courteous and professional demeanor, diagnosed the problem after listening to my explanation of the signs I saw during recent heavy rain and from his inspection of the area. I will not hesitate to call Cellino again should any plumbing issue arise in the future. Thank you so much!
Becky Mercuri
2 years ago
I had both a furnace and AC checkup for a very reasonable price. Jacob was very personable, polite, and professional and cleared up an operational question I had. I'm again very satisfied with Cellino's service.
Barbara Whitcomb
2 years ago
Justin was my technician today and did a wonderful job installing a garbage disposal. He also assisted me in picking a program for future repairs. He followed all safety protocols and was as polite and experienced as they come !!!! Kudos to all at Cellino plumbing..wonderful company, wonderful crew.
Dan, the plumber who was sent to help with our issue, was super friendly, knowledgeable, and professional. He was also incredibly patient as he listened to and answered the many questions I and my family asked him. He never pushed any services on us, but rather took each problem we had one by one and calculated quotes for each. The final quote for the job we settled on was fair, and the work he performed was solid. Also worth noting is that Dan came to our home the same day the plumbing problem arose and fixed it that same day, all within a reasonable time frame.I will look to employing this company's services again if any plumbing issues occur in the future.
It was a wonderful experience Daniel Newman was the technician he was great. Professional, informative, made the repairs without any problems.
Roxanne Creek
3 years ago
Ryan is a great asset to your company. Showed up and Solved our problem quickly didnt have to wait long from phone call to end of visit. Highly recommend your company!
Deborah Trankle
2 years ago
Tom O. from Cellino plumbing was very professional, friendly and on time. He was able to problem solve and fix our problem very efficiently. He saved us a lot of money and worry. Thank you. He will be who we will call again if we have another problem .
Edward Krauzowicz
3 years ago
It has been a pleasure working with the 2 technicians I meet today from your company Joel and then Brandon. Both are true professionals and very knowledgeable all my questions were answered immediately and throughly. I also spoke to a number of operators who were all a delight I'm sorry I don't have all their names, I look forward to a truly professional job I have signed up to have done. Thank you all I highly reccomend cellino plumbing to all who read this review.
Thomas Stanley
5 years ago
We had an issue with our gas line, so I called Cellino Plumbing and set up an appointment for a Sunday. John Chumley was our technician, and he was absolutely fantastic. He listened to our concerns, explained the process, and was able to locate our issue quickly. I would recommend this company to anyone in need to a good plumber, especially John C. 5 star quality.
Rebecca Rogers
2 years ago
Extremely pleased! Of course the cost is higher with a commercial company but John did a great job. He did not rush. He explained things thoroughly and made sure they problem was fixed. Very pleased!!
Lucille Matteliano
3 years ago
Chris Ball is fantastic! He is all of the above and then some! He is a pleasure to work with. ..a life saver. I have alot of confidence in Chris. He is honest and trust worthy, always reliable and responsive to my desperate heating and cooling needs.
Called Cellino Plumbing at 9AM today (Saturday), arrived around 3PM and finished installing a new toilet before 5PM. Jonathon provides quick, clean and no-BS service. There were no attempts on upselling. The price was very reasonable. Cellino is highly recommended!
Showed up on time and fixed our issue! Very dependable and hopefully don’t need to, but will certainly use them again.
Adam was knowledgeable and friendly. He came in a reasonable amount of time. The people in the office were helpful when I had questions. I would recommend this company to anyone who needed a plumber.
Laney Wyzykowski
a year ago
Adam from Cellino was excellent to work with. He took his time and explained everything really well. His work was clean and thoughtful. I would recommend him to anyone renovating an older home.
Jim DeLaPlante
6 months ago
Did a nice job very professional good advice on unit moving forward
Quick and professional service, Dan was awesome and he labeled all of our turn off valves (a huge help,) always economical and they always provide amazing service.
Christopher Highway
5 years ago
Everything went perfectly.Punctual- Cellino Plumbing has given us a window of time which they could fit us in. In this window of time we were called and given nearly the exact time the technician would arrive.Professional- From the minute Cellino Plumbing arrived I knew I was dealing with professionals. The truck was clearly marked. The technician was wearing a uniform and was neat and tidy, yet his uniform showed he had been working prior to arrival which should be expected. He took the time for me to explain and show him what I was looking to have done. He removed his overshoes each time he entered our home.I didn’t see him on a phone the entire time he was working at our home. He was completely concentrating on our project and nothing else.Prepared- our job was a simple install, but it is worth saying Cellino Plumbing was 100% prepared when they arrived. From almost an instant estimate once job was evaluated to taking final credit card payment once job was complete. The technician had everything he needed to complete our project with him inside his truck.Pride- when the job was complete and after asking, Cellino Plumbing left a sign in our lawn. Later in the day we were called by Cellino Plumbing to make sure everything went as we were expected. I think this shows pride in thier work.Cost- Well, I usually preform all of my own work on my own home. I have nothing to compare cost with. I did feel our project was expensive but I will certainly call Cellino Plumbing for any plumbing project I have in the future. I am a contractor and I know the cost associated with just getting to the job. I can’t imagine what equipment is inside the technicians truck. It must be prepared to walk in to any and all types of situations.Worth Mentioning- We have 2 dogs. The technician took a minute to meet the dogs and then went about his work. Always paying attention to not letting them get outside.A lot can be learned from a professional company like Cellino Plumbing. I am impressed
I contacted Cellino during off hours on a Friday morning for a clogged kitchen sink - they contacted me within an hour to confirm and scheduled same day service. The technician was professional and helpful. It was not the cheapest but I worth it - resolved the issue quickly, explained it to me and I am confident using them again for future needs.
I called Cellino as my furnace stopped working. (In the middle of winter I might add) Cellino sent a tech right away and the following day I had a new furnace. Everyone involved (from the scheduler to the technicians) were all kind, knowledgeable and thorough. I will definitely use their services for routine maintenance to any issues I might come across in the future
I needed a sink, pipes, & pump installed in a business suite.I received a quote from another local company that seemed overpriced. Contacted Cellino Plumbing and got a quick free quote/estimate at almost half the price.Had 2 technicians (I'm very sorry but I don't remember anyone's names) come out to help, the gentleman with the curly hair with glasses went above and beyond to make sure the job was done well and done in an ethical manner.This review is long overdue but I keep forgetting to leave a review.A+ customer service & experience all around.
Paula Wilczynski
2 months ago
Came out quickly, technician was professional, knowledgeable and pleasant. Was able to fix the issues quickly. Have had them out last year for another problem and they were great.Everyone of the technicians have done an awesome job…..professional as well as friendly!
Steven Fleck
11 months ago
Very friendly service, competitive pricing, and much better deal than the alternative. Very happy with the furnace assessment
Tom was awesome! He fixed my shower lever correctly and cautiously as to not disturb my tiles. He was a pleasure to speak with, very informative and courteous. I highly recommend Cellino Plumbing.
Beverly Sudyn
5 years ago
We were very pleased with the work Adam completed at our home. He was very accommodating and professional. We would refer him to others.
Lisa Peterson
4 years ago
Cellino Plumbing takes professionalism to the highest degree. Their technicians are trustworthy, honest and explain things in layman's terms. They are efficient and affordable; always putting the customer's needs first. I would highly recommend them to any family member or friend and will continue to call on them in the future.
Jeffrey Schaefer
2 years ago
Nick was knowledgeable, did a great job with a water heater exhaust re-route and a new sump pump/water power backup install, among a number of job items. He knocked everything off in one day and left the work area cleaner than when he arrived.
Cellino Plumbing did an awesome job! The gentlemen that came to clear out our pipes on the outside of the house were very professional, polite, and helpful. They explained everything right from the beginning, answered all of my questions and did the job for less than expected. I would highly recommend Cellino Plumbing to anyone that asks if I know a good plumber! P.S. check their website great savings with the coupons!
Mike Westfield
3 years ago
Request yesterday was ASAP service and Cellini had a plumber at my home this morning by 10am. Can't say enough good things about this company as I've used them before with same positive outcomes. My company and my families forever. Thanks
Called these folks the Saturday before Easter Sunday. They got a plumber out that day. Needed my kitchen sink drain unplugged. 20 minutes later the problem was solved. NOW THE BAD PART. WITH MY SENIOR DISCOUNT MY BILL CAME TO $325.00. TALK ABOUT BEING GOUGED. THEY REALLY TOOK ADVANTAGE OF ME NEEDING A PROBLEM RESOLVED ON A HOLIDAY WEEKEND. Not a bad business . Getting paid $975.00 an hour.
This business is our go to for plumbing. They are always available especially in an emergency! Professional and thorough. They also explain things when needed. Use them all the time. I also love that they have a tracker so you know they’re n their way.
Charlene Pocobello
2 years ago
Tom Olson was our technician and was very professional and informative, Quick and efficient. I would recommend Celino plumbing for your plumbing needs! Thank you
kaylei mittner
a year ago
The technician Dan that came to my house was very friendly and honest. He looked at the problem I am having with my bathtub, didn’t stop looking after he found -what he thought at the time was the issue -and was honest about what I should/could do at this time to stop the leak. He gave me a temporary fix to stop the leak we have (no added charge to the service fee) until we can replace our tub. He provided me with multiple quotes for when I am ready to replace the tub.
Kelsey Garey
3 months ago
Needed to get our hot water heater replaced. They were on time, respectful of my house, and very quick workers. Would recommend!
Melanie Pohancsek
2 years ago
Our technician Jonathan was extremely professional, friendly, and was very informative and transparent about the leak issue and how it would be repaired. I would highly commend this company and will definitely utilize their business in the future!
Barbara Sullivan
2 years ago
The men were very polite, informative, and conscientious. They kept me informed throughout the sewer replacement process. They totally cleaned up. I would highly recommend this crew for sewer repair.
Megan Battaglia
2 years ago
Repairman showed up on time and was thororugh and explained every step of the procedure. The cost was reasonable considering it was a Saturday and they were here within 2 hours of my call. Very pleased with the service
Derek Reinhold
2 years ago
James was great, very knowledgeable and took the time to explain the issues and the remedies. I feel very comfortable with Cellino Plumbing, will use them again, and highly recommend them.
It's Dec 23rd and my boiler isn't working... I called 3 other places - best 2 could do was next week, and 1 was tomorrow but Cellino was able to come today and they were able to fix it same day... and save Christmas! Jacob was super great and I thought the text ahead of him arriving with his photo and little bio was a great touch. everything was easy and smooth
Renee Zimmerman
2 years ago
They were excellent. My sewer drain was blocked and they came out right away to fix it. Jim was very knowledgeable and helpful. He went above and beyond. Would definitely recommend them to anyone.
Douglas Miskell
a week ago
Repiping of the basement, the technician was excellent. Had one minor issue they came back right away and repaired
Cellino plumbing is the best in WNY. I had a new furnace installed by two professionals (Chris and DJ). They did a fantastic job, and explained everything to me. I would recommend them and will definitely use Celllino Plumbing again.
Evann Catalano
a month ago
Was able to get an appointment same day. Jake, my technician, showed exactly when he said he would. Jake was very professional and sympathized with my situation. A part needs to be ordered so the work is not complete but fingers crossed the part will be found.I have used Cellino before and would use them again.
Every experience we’ve had with Cellino Plumbing has been excellent. These guys know what they’re talking about, and always happy to answer questions and offer advice. With our boiler tune up, they fixed an annoying noise and fully cleaned it out to work more efficiently. With any plumbing problem, or boiler, or water heater, etc, I know I can call Cellino and get great service I can trust.
Jenna Johnson
2 years ago
Tom O was the main man in charge of a major sewage issue at my home. He was so kind, thorough, detail-oriented and patient, while helping rescue me from the most disgusting sewage issue I’ve ever witnessed, let alone in my own home. He was so patient to explain everything he was doing, next steps, possible causes... honestly cellino plumbing overall was helpful from my first tearful call until they left my house. I got a fair price for the job and their promptness was fantastic- and that’s from someone who is usually hesitant to call a bigger-name company in the first place. Thank you, thank you, THANK YOU!
Michelle Ezzo
2 years ago
I needed a furnace fixed fast for my elderly tenant. They scheduled me in for the same morning, and they had an app to tell me where the repair man was and when he would get to the house. He was polite, friendly and found the problem right away.
Had to have my hot water tank replaced. Adam was my service person and he was awesome! He explained everything to me no matter what question I asked. The price they quote is what you pay, no hidden additional costs. He paid extremely close attention to detail and from what I could tell, his work was masterful. Mr. Cellino should be proud of this young man and also the reputation that he has built for himself. I will be using this company without a doubt should I have more need for plumbing issues!
I Called to have a new water heater installed and Cellino plumbing came as soon as I called Nick was very polite and within an hour we had a new waterheater . We have used Cellino plumbing three times this year and each time the experience was great. Thank you.
Had a plumbing issue. From start to finish, everyone I dealt with was courteous and professional. Person who set up appt was very nice, polite, and patient. When you call with plumbing issue - you can sound frazzled. Lol. She so nice on phone & she was able to send someone on the day I needed. The service person who showed up was Kyle. Kyle was thorough, polite, professional. He fixed the issue, explained what he did, and what next steps, if any - were needed. We ended up needing a camera. Was able to set this up pretty quick too. They sent Brendan who was great. He diagnosed the issue, showed me the problem with pics and video Provided us with 2 estimates. It’s rare when EVERY person you deal with at a company is nice, helpful, and knowledgeable but that was my EXACT experience with Cellino. Would always recommend them
considering we were experiencing a blizzard, we were so pleased we could get an appointment. We had a leak under the kitchen sink from our drinking water faucet. John was the serviceman. Very friendly and knowledgeable. We were very pleased with the work and the price. I wanted to give him some chicken soup I had just made, but he said he had more calls to tend to-dedication. We will definitely recommend Cellino to friends.
They saved us in a crisis with the water dripping all over -- were able to come right away on the same day. Excellent service - very professional.
Tim Schroeder
3 years ago
Ed was professional in every manner. He was extremely polite and quick to his task. He answered every one of my questions without issue. The service was affordable and greatly appreciated. I will use Cellino again. Great Job!!
Christopher Kalinowski
3 years ago
We called Cellino Plumbing for an emergency on a weekend and they arrived in less than 45 minutes! Nolan, our technician, provided excellent and professional service. We were also surprised with Cellino's VERY reasonable weekend pricing! We will be calling Cellino Plumbing for all our plumbing needs in the future.
Anthony Dell
3 months ago
Recent work completed by Ryan was excellent, being done quickly and in a professional manner. He installed an external hose bib and required plumbing while patiently explaining how to care for our systems. He is a sincere and friendly person as well. All reps at our house have always been extraordinarily skilled and gracious. Cellino Plumbing has provided high quality work for my family for years. Money is well spent when it goes for this type of expertise. On a previous call work required for the service took longer than originally estimated but the total charge was only the original price. Service has always been prompt and reps came as scheduled in February. Chris and Jonathan were patient, meticulous, thorough and kind people offering advice as well as excellent service. We will use Cellino Plumbing again.
Night before Thanksgiving my basement flooded due to my sump pump dying. Dan immediately came out and replaced the sump pump, the water quickly receded in the basement. He was funny, professional, and thorough. Dan explained the options and answered all questions. Thank you for having a 24/7 service and great staff!!!!
Loved the service fixed my tankless water heater when no other company wanted to take the time. Highly recommended.
Donald Holman
7 months ago
The technician installed a hot water tank and he did not take very long
Frank Frascogna
a week ago
Chaz was patient and thorough and answered all of my many questions!
Theresa Morone
a year ago
Hired Cellino Plumbing to do a complete overhaul of a 90+ yr. sewer line and install a basement Sump pump and Bubbler system. With a job that extensive the crew was mostly done in 3 days; even checking and cleaning out the second floor faucets that were inadvertently affected.
Elizabeth Escott
5 years ago
I am very pleased with the service I received from Jon and Mike. They were courteous and performed their work efficiently and were mindful of being in my home. I am a return customer and I would highly recommend Cellino Plumbing to my family and friends.
Just had a good experience with Cellino Plumbing promptly addressing my plumbing issue. They seemed to know just what was going on right away & got right on it to fix, I felt they took good care of me & my problem, which inially had me confused as to what was going on.
Taylor Ksiazek
2 years ago
I had Jonathan out for some plumbing work and quotes. He was very nice and addressed all of my needs. He worked thoroughly and efficiently. He seemed very honest in letting me know what my best options were. He fixed a few things for me and gave me a quote for a larger job. I will be coming back to him for the bigger job in the future.Tyler came out at the same time to check out my AC. He was thorough and efficient as well.I will definitely be using this company in the future and would highly recommend them!
Ryan Enright
9 months ago
Andrew was extremely knowledgeable, professional, and friendly. He was able to diagnose our issue quickly and completed the repairs immediately. He even gave our dog treats. We will definitely use him for future plumbing services.
Diane Cotten
9 months ago
I have always had professional service from Cellino Plumbing for both my AC and furnace cleanings and repairs.
Tammy Parsons
5 years ago
After searching reviews for local emergency plumbers, we decided to give Cellino's a call. Our hot water in the shower would not turn off. Joel arrived quickly, assessed the situation and gave us an estimate for the work. In less than an hour, our faucet was fixed and Joel kept us informed every step along the way. I can not compliment him enough on how he communicated with us and made sure we knew what he was doing and why. Very personable! We will be contacting this company again for future needs. Thank you!
Our technician arrived on time and inspected the sewer line in the basement as we explained our plumbing issue. He then went outside and quickly assessed the blockage was between the house and the sewer main. Snaking the outside sewer line cleared up our problem. Many thanks to Joel and Cellini Plumbing.
maureen shanahan
4 years ago
Have used Cellino service twice and consider them reliable,reasonably priced, quick to respond and professionally in their conduct. This time it was Bill on the phone and Ken on the service call. both men were efficient and knowledgeable. Thanks Cellino, job well done!
Cassandra Barrett
6 months ago
It was very easy to schedule online- they called me almost immediately after I submitted my inquiry. Appointment was next available and I was told between 8a & 4p the next day. I got a call right around 8am with anticipated arrival around 8:30. I was so impressed with the quick appt time.Frank was kind & professional. He provided great education about our existing system and showed us pictures of our system and explained the components. He was also patient with our questions and didn’t get annoyed when I needed clarification. Super helpful for first time homeowners. He was also really great with our dog.We have heat for now & I’m happy.
Monica Kirsch
4 years ago
I would recommend Cellino to anyone with an emergency need. They were patient and symphatic and reassured me someone would be out that night. Our tech notion John Chumley was so nice. It's was almost 10pm when he arrived and diagnosed the problem almost immediately. He was also kind enough to estimate another unrelated project before he left.
maria heusinger
4 weeks ago
Both technicians , Nick and Trevor were very professional
Laura Rowell
5 months ago
Love working with Cellino. Responsive, timely, professional, honest, and fair. Troy even brought our garbage cans in. Angels! Thanks for the consistently great service.
Keith Garlinger
a month ago
The plumber that arrived was able to unclog my drain and told me that he was going to put it in the computer for an emergency camera inspection within the next two days and no one showed up, its been three months and no one showed up. So I will not be using this business again.
Joseph Sirianni
2 years ago
Much to my dismay, I needed my main sewer line replaced this past October. I’ve heard horror stories about how much it could cost to have one replaced but Tony and Brendan quickly put my fears at ease. Tony called me personally and Brendan even swung by and performed a camera inspection and showed me exactly where the issues were and what needed to be replaced. The cost was to my understanding reasonable and Ken and his crew worked diligently for two days. When I say everyone at Cellino is professional, respectful, and trustworthy I mean EVERYONE. The customer service reps, the dispatcher, and the crew all displayed a level of dependability that exceeded my expectations. When I had a plumbing issue a couple of months later that was not related to the sewer line Cellino had an employee out to my house within an hour who fixed it within minutes. The next day I took the time to call and thank them for the service they provided over the last few months. So once again, thank you!
Edward Russak
2 years ago
Tuned up gas furnace. Prompt and efficient service. Suggested using rebate to cover the cost of appointment. Will continue to use this company for HVAC and related repairs.
Tyler Weymouth
3 years ago
Tom was very courteous and explained each thing he was doing (we left him alone and let him work). He went in and out of our crawlspace to check the plumbing and then persistently worked on drilling out (not sure if that's what the correct term is) our bathroom sink plumbing where the cast iron and galvanized pipe meet, and was able to get our sink flowing again. I've had 2 good experiences with Cellino and will use them again.
Prompt Efficient and courteous. Jim knew what he was doing. Explained everything clearly and cleaned up before he left. Very impressed. Was afraid of sticker shock but was surprised at the value. Would definitely recommend.
Everyone I spoke to at Cellino Plumbing and HVAC were extremely nice and helpful. My technician, Joella, was very thorough and knowledgeable, not to mention super friendly. She took the time to explain what she was doing and what she noticed and then gave a very detailed written report on the status of my furnace. I would definitely recommend them and will use them again in the future.
Dan came out to give us an estimate on remodeling our shower. He was extremely polite, informative and professional. Dan is an impressive young man who represents your company well. We will call on you again.
Matthew Benn
7 months ago
I had the tech come out for possible furnace repair for the blower motor but he couldn't find anyone with the part same day and that it might take til after the weekend to even get to it when the part comes in. This was before the weekend where it was going to be bitterly cold, so I looked the part number up found it at Grainger for next day delivery or same day pick up for oem replacement part. Was told they can't put it in because they need to use their suppliers. So I watched a video on how to uninstall then reinstall a blower motor which takes about 30 minutes and is very easy or if you clean and dust everything off an hour. Got quoted about 900$ but I'm glad they didn't find a part cause I saved 600 by doin a little research. No way that 1 hour of work should cost that much I guess HVAC people just like to rob people blind when you're at they're mercy.
Kimberly Young
8 months ago
We've used Cellino a few times and every experience has been a good one. Highly recommend.
harley lentola
4 years ago
Best experience with a service company ever, Johnny came to my house on super bowl Sunday at 11:30 at night and took care of our emergency. He was extremely knowledgeable and friendly. I will only do business with him for now on.
This was our first time using Cellino Plumbing. They replaced our old pipes from the basement up to the second floor. They also replaced a large portion of the venting system. Nick Piracci was our main technician but Justin was an awesome assistant that he brought along. Nick was very knowledgeable and explained everything very well. When some issues came up, as they always do in old houses like ours, he was quick to respond and provide a solution. Both gentlemen were very nice and professional. We would gladly recommend them, and will be calling in the future whenever we need assistance. Thank You!
I needed my spigot and water valve replaced, they were really quick and did a professional job. I'm very happy with the result.
I can’t tell you how happy and relieved I am after my technician Joel finished the work. Excellent work, up front fair pricing, and as professional and friendly as they come. Thank you!
Communications were great, always kept you informed of what was happening. Crew doing the work was good. We moved plants where we were told they will be hand digging. Told they would hand dig and, will put plywood over any other plants were dirt would be placed, that didn't happen. They came in with a small power digger and no plywood. Plants left in got destroyed, had a handshake agreement that there will be restitution for the damage, waiting for out come of our handshake. In all, I would consider using them again. Star rating is prior to any restitution announcement.
Timothy Quinn
5 years ago
Paul of Cellino was very professional. I had several small gas leaks in an older home in the basement. He tested all the fitting and valves and got it to pass a pressure test so I could get my gas turned back on. He did so economically, efficiently and all in one day. I would have Paul and Cellino Plumbing out again for other issues.
J. Michael Jeswald
4 years ago
Fast service, professional install, excellent technicians and customer service support, and top quality plumbing appliances. Made everything work with what I had for two residential installs (new AO Smith Power Vent 75 gallon hot water tank and a whole house combo filter/softener.) Might cost only a little more, but you get A LOT more in return with service, dependability, capabilities, and quality products. Will be calling to schedule my third install in the near future!
Lucia Sleight
2 years ago
Repaired leaking furnace dehumidifier and serviced AC units as well as checked water heaters. Dan, our technician, was thorough, knowledgeable and delightful to work with. Explained everything bein done. Good work.
Justin was quickly able to tell me what Cellino Plumbing could and couldn't do regarding tracing a sewer line. He checked with the company, just to be thorough.-- Very polite and professional, able to communicate the tech issues understandibly. I'm keeping the business card.
Mary O'Donnell
3 years ago
I needed a faucet replaced Cellino came out and fixed in less than an hour. The plumber was professional, efficient and price was very reasonable. I know whenever there is an issue I can always rely on Cellino Plumbing.
Andrew was one of the nicest plumber we have had. Now that we tried you company you will be getting some more jobs soon. Thank you. Byron and Gloria
Catherine Sicurella
2 years ago
Kyle and James were so professional and nice. They explained everything in detail and did an excellent job. I would highly recommend Cellino plumbing to all my family and friends!
Patience Mitchell
3 years ago
The plumber who came out here today was very professional he took his time and did a thorough job. We got the best quality for the best price that is always the case with this company and the quality people sent here to do plumbing. Our technician with a gentleman by the name of Danielle Newman who did a great job and is a great representative for the company.
Dispatched a plumber quickly. The plumber was very thorough and took his time repairing the pipes. The price was more than 50% less than another companies estimate for the same job.
Michael Schneider
8 months ago
Dylan was on time, professional and patient. We are very satisfied with the service.
Linda Fischer
8 months ago
They replaced water pipes and serviced my tankless hot water tank. The tech was Joel, he was excellent, knew his stuff, extremely polite. I will ask for him again should I need them.
joseph bigelow
4 years ago
I spoke with Amanda the first time i called and she was amazing and super helpful. Joel came and did the cleaning and he was very nice and professional and informative. I called back to schedule the camera followup and spoke with connie and she was super nice as well.
donald robinson
5 years ago
Nick arrived as scheduled and provided a written estimate to correct a leak inside bathroom wall. We reviewed and agreed to Cellino Plumbing as our contractor. Work appointment time was set and Nick arrived on time and completed the work in a professional and timely manner for $585.10 .Our other estimate offered no satisfaction guarantee and required us to assume liability for glass removal work found necessary, their estimate $1,250.I will rely on this plumbing company for all future plumbing needs, you shoul also
Maggie Fuentes
2 years ago
This is our second time using Cellino and they have been great on both occasions. The initial phone contact was very professional and I appreciate the constant communication regarding the status of our service person. Definitely recommend!
Had new furnace and air conditioner installed. The technicians Jacob and Troy were extremely polite and knowledgeable. The work was very professional and they left my house spotless. Frank stopped by to check on the job. All were a pleasure to work with
Josiah was quick and efficient. He found the problem and gave solutions for immediate mediation and long term. I couldn't recommend Cellino more, they're amazing!
Theresa Schroeder
a year ago
My HVAC guy retired this year and he recommended Cellino Plumbing and Heating. I like to get my furnace maintained before the winter in an attempt to avoid any issues once the cold weather and snow arrive. On the day of the appointment they called letting me know when the technician would arrive and followed up with a text including a photo of the technician which I thought was a great idea. Troy was polite and professional and appeared knowledgeable. I would not hesitate to use them in the future.
From start to finish it's hard to improve on perfect. The crew that preformed the service for me was great. When you have employees that enjoy what they are doing it shows in every aspect of the job performance.From start to finish everything ran like a fined tuned watch.
Tony Brancato
3 years ago
We had John Chumley here today,was very professional, took his time to explain everything he was doing,and great tips to help us in the future..also did a great job cleaning up, very highly recommend
Donald Rudewicz
2 years ago
After scheduling an appointment with Cellino I had to wait a week for service. That was not a big deal. Spoke with the office and told them that I work out of town and that my wife would be home. They scheduled service on 9/14 between 8am and 12pm that day. The said they would call 30 minutes before the tech arrives. They called while I was in a meeting so I assumed they were on their way to the house. Since I was unable to answer the phone they sent the tech to another account. Took them until after 1:30pm to arrive at my house. The tech Ed then quotes us $441 to remove the tub drain and replace the piping, which I had purchased. Due to the fact that I was unsuccessful in getting any other plumber to the house I decided to authorize the work after he reduced it by $40.A plumbing job for $400 after I supplied the parts for supposedly 1 hour of work. He ended up being here for almost 2 hours so $200 per hour.Needless to say I would not recommend them to anyone. Next time I will shop around.
Jeremy Pettit
3 years ago
No problem with Joel the journey man himself it was the dispatch center . I repeatedly told him that I didn’t know what was wrong with the saniflow toilet after he asked me numerous times. Sent someone outAnyways to only have himWalk downstairs look at it and say he can t so anything until tomorrow at least $165 out the window .
The technician, Andy, was fantastic. He ensured I understood what was going on and we talked about what his process was for someone who does not know furnace workings to understand. Andy was friendly and professional and would 100% recommend him off his customer service and knowledge.
Susan Windnagle
a year ago
Nick did an outstanding job at my house today. Mr.Cellino must hand pick his employees because they are all professional, knowledgeable and have great customer service. Thank you.
Ann Marie Wayne
3 years ago
Celino Plumbing Joel and Ryan started our project Tuesday June 16th to replace/update our gate valve in the basement. They installed a completely new system which includes new check valve, gate valve, sump pump and back flow. The project was finished Thursday June 18th. Afterwards Joel reviewed the workings of the new system! They did an excellent job and were very professional and courteousWe highly recommend Celino PlumbingSincerelyGary and Ann Marie Wayne
We’ve had Celino out to install a walk in shower base and more recently reinstall an acrylic soaking tub which was installed improperly about 8 years ago causing a leak in a downstairs ceiling. Always very professional and knowledgeable especially since our home was built in 1877 and it’s tough to get level and square. They cleaned up the work sites very well and explained everything they had to do to finish the work.I will definitely be using Celino for all our plumbing needs.
david sievert
5 years ago
Cant say enough good things about these guys! My plumbing problem couldnt be solved without bringing in pros like these. Neat friendly detail oriented. They tested thier skills here and were victorious! Clogged shower valve and water lines and replaced in a few hours. Priced right for a job this much of a challenge. Im happy i called them. Very hard workers and professional as they come. My shower never worked so good. Thank you guys!
Always a great experience working with Cellino plumbing. I'm remodeling an entire house in OP and have used Cellino from the begining. They always perform quality work, their plumbers are courteous, professional, and prompt, and their pricing is up front from the beginning of the job. We've had no issues whatsoever with many different jobs (both water and gas) and I would highly recommend Cellino for your plumbing needs.Edit 9/30/20: I had a failed sump pump after hardware stores were closed and was in a bind with a basement filling up with water. Called Cellino and they got back to me promptly. The plumber arrived about an hour later and installed the new pump quickly. As usual, the plumber was professional and did quality work. Very happy with the experience.
Very competent and efficient. I Appreciated his unclogging the drain and not having to snake the drain further when not needed, and keeping the cost down as a result.
Awesome company, Frank Malyszka awesome employee, polite, knowledgable, thoughtful, hard worker.New ac and new furnace, many hours but always friendly.Love to have Cellino for our home
Kristin Hackbarth
3 years ago
This is the 2nd time we have had to use Cellino and I’m very happy with their service. Ed was very professional and quoted a fair price before unclogging the drain. He suggested some repairs that we could make but wasn’t pushy at all which I really appreciated. Overall, I am extremely satisfied and would call them again if we had any further problems.
They repaired our boiler. Excellent job, no issues or complaints. Very nice and professional workers. Extremely knowledgeable. Highly recommend them.
Christopher Syracuse
a year ago
Adam was excellent. He was thorough and meticulous and he took the time to answer any questions I had. Thank you!
The Cellino team was very responsive and worked through many problems that arose on the job. Everyone was highly competent and did an outstanding job on the finished product. I was very happy and would recommend them to anyone.
Juan Escalante
2 years ago
Very good work came in an emergency when I needed them work late and did not leave until he fix every single gas leak that needed to be repaired and double check his own work and also calling National Fuel as well to check his work to make sure it was safe and done right very pleased and happy with the work and he also quoted me an some other other things that I had concerns about very pleased and happy will be calling them for future work
Nick was great. Replaced my old sump pump and also completed my annual inspection quickly and kept things very neat and clean.
My main sewer line became clogged and was backing up on to my lawn. This happened previously a few years back and at that time the line was clogged with fine dense tree roots. There are several large trees including a huge weeping willow in the immediate area.I called Cellino and they were at the scene that day, on Monday. The gentleman was polite and professional but after more than an hour of routing the line he could not get through the obstruction. He informed me that he would call for a camera.Another gentleman arrived with a camera and despite not being able to see anything with the camera, they determined that the problem was about 10 feet from the city sewer line. After confering with each other, the second man returned to the truck and worked out a proposal. He presented to me an estimate that states the the sewer line was badly broken and needed replacement. This involved significant excavation and would cost about $4,500.00.I sent them on their way and the next morning I called another plumber who came Tuesday afternoon and used a high pressure water tool to clear the clog. He had the line running squeeky clean in 15 minutes. The line was inspected and found to be free of any damage.My question is why Cellino didn't suggest high pressure water cleanout? Their routing tool could not do the job. Perhaps they do not have pressure tools? Basically they charged me $200+ and did not solve my problem and then tried to upsell me on an extensive $4500 job that was not necessary.I'm so glad I got a second opinion from an honest, qualified and properly equipped plumber before trusting Cellino and forking over $4,500 ! I still feel ripped off for the $200 they charged me to not solve my problem, leaving me clogged and then represent that there was a non-existent and very expensive repair needed. I feel like they owe that money back to me so that I feel better about the situation. Right now I feel like warning everyone I know about what happened to me with Cellino Plumbing.
Zack, Adam, and Brian from Cellino Plumbing and HVAC were exceptional. In fact, the whole company was exceptional. Our boiler, water heater, and baseboard heating elements were ruined when National Fuel shut off the gas to our unoccupied property without notifying us. Cellino's provided an quick, thorough estimate and was able to schedule the work quickly. They keep us informed every step of the way and Zack, Adam, and Brian installed a new boiler, hot water heater and replaced all our baseboard heating in a quick 4 days, no small feat considering the house is a farmhouse built in the 1880s. I have never used Cellino's before, but I will definitely use them again in the future, and I'll ask for Zack and Adam by name.
Evelyne O'Sullivan
5 years ago
From the call to the answering service, to the Cellino staff who called back minutes later, to the fabulous technician Nick P., who was at my door within 45 minutes, in the middle of the night, everyone was professional. If he hadn't done the job he did, as quickly & efficiently, I would have had more water damage. I've learned the hard way, to go to a professionals for this type of work. After my experience with this company, I wouldn't;'t go anywhere else.
Received service from Jim McNeill who was great to work with. Knowledgeable, efficient, and helpful. Same day that I called about sump pump issue I was able to get Jim to come out just a few hours later. Very satisfied with the experience, would recommend.
Great service. Showed up on time and did a great job. Received message before Joel came down with his pic and short bio about him. Pricing was good and quality of work outstanding. Highly recommend using Cellino Plumbing to everyone who needs a plumber!
I was impressed with Danial and the job was well done, BUT, I do think the price was to high. $488.44 for a 2 hour job was to much. I was expecting around $300-$350. I’m sure I will use Celino plumbing again.
Really went above and beyond for me and was a good price! (Plumbing service)
Jennifer Washington
3 years ago
Technician John Chumley replaced my SaniPlus pump. He’s extremely knowledgeable and displays the highest level of professionalism. He is very clean while he work and ensured that he left the area clean when he finished.In addition to completing the service call, John reviewed my history and found that I will be due for servicing of my tankless water heater in March. He said that in case I forget to call for an appointment, he will make a note to have the office call me as a reminder.Although I’m not ready to update my HVAC yet, my first call will be to Cellino for these units.I’m a longtime customer of Cellino Plumbing and I will highly recommend them.
Joe Zaklikowski
3 years ago
My hot water tank had sprung a leak. I called Cellino Plumbing and within and hour, Nick and Tom arrived.They replaced the tank in no time and left the area clean. I was very satisfied and will call again for all my plumbing needs.
Amanda Benitez
2 years ago
Grateful for the people that do these types of jobs. Got everything unclogged was on time worked efficiently. Wish is was cheaper but that’s what being a home owner is right! Thanks again for the help!
Adam, our plumming technician, got to the house quickly, found the gas leaks problems, did repairs without delay. He was patient, friendly, explained the problem and what he needed to do. Work was high quality.
I would recommend Cellino Plumbing to anyone.
Cellino replaced the sewer pipe at my house. Technician Ken Liley and his team were professional and timely in getting the work done. Everything was presented to me before hand, including the work that needed to be done and the cost. I would highly recommend them.
Becky Silverberg
4 years ago
Excellent technician. Friendly helpful and considerate. Service was on a Sunday morning of long weekend. No extra fees. Just paid for “emergency level” speed of service. $99. Not bad at all. Very happy.
Amherst Landlord
4 years ago
Used Cellino for this past emergency yesterday. Technician Steve Ryniec is one of the best! He came out and did the extra mile to ensure I was taken care of. He was able to troubleshoot the problem and resolve it all done during the middle of the night. I can't say enough that Steve's attentiveness to detail, even cleaning up the little things when he was finished. Needless to say, I was very impressed. They need more people like Steve in the world. Thank you for helping me in my time of need and I will definitely use Cellino again and will be asking for Steve for my next Cellino to heating and plumbing problem. Thanks again for a job well done!
Malcolm Walker
3 years ago
I have used This company on several occasions. I have always gotten an expert and courteous service all technicians are well-qualified and I would recommend you call them first when you have any plumbing needs as a homeowner I would like to thank you personally for your immediate response And fair Competitive rates thank you MW
Called for appt. And they were prompt with getting me in the same day.Both technicians were professional, friendly & courteous. They identified the problem and had it fixed right away.Prices are never fun to talk about. The prices seem a little pricey for the work that has been done since it was a quick fix. But I guess they could be worse.
Samantha Shephard
2 months ago
Thank you for coming and fixing my central air same day i called! Technician knew what he was doing and informed me what was wrong and was here and had it fixed in under an hour! Great job and great business!!!
Krista Mansell
2 years ago
Tyler was awesome. He found the problem on the air conditioning unit quickly, explained it and fixed it. Thank you so much for being honest, respectful and considerate! Will definitely be calling this company back for any future repairs needed 😊
The “vent” line for the bathroom side of the house had become plugged. The Cellino tech - Adam - diagnosed the problem and gave me an estimate. He worked through the problem and did the work neatly and efficiently with a friendly professional manner. He finished the work at the estimated price - I’m very pleased with this experience with Cellino Plumbing and will approach them first should I need plumbing work done in the future.
Renee Masters
2 years ago
Very professional from office staff to plumber. Clear description of service needed. Respectful of home/property. Used drop cloths and booties. Nick worked steadily and efficiently to get the work done. Couldn't be happier. Will use Cellino again for sure.
I have hired Cellino plumbing in the past, and have always been pleased with their work. They are true professionals. I would highly recommend them.
Nick Piracci was so wonderful, he took the time to help me and he went above and beyond to go out of his way to make sure my plumbing issue was resolved. Nick was very professional, and knowledgeable, and efficient. Nick is trustworthy and I'm so happy I found someone honest and reliable to help with my plumbing needs. I would highly recommend Nick and Cellino plumbing to anyone who needs honest and reliable plumbing professionals. Thank you so much for your help Nick!Mary Ellen Ryan 200 Whitney Place
Thorough and targeted the problem with our draining issues in our basement. Professional and knowledgeable.
Had quite an involved job at my home which included a sump pump pit, digging up a basement drain, replacing the sewer from the front of the house to the street, connecting all the down spouts to a storm water drain trenched along both sides of the house, adding a drain in the pavers next to the side door and installing a bubbler. As you would think many things could go wrong, everything was finished without incident on time and in budget. They cleaned up after their mess and as i watched the work was done professionally to my satisfaction. This proved the old adage that you get what you pay for. Highly recommend them to anyone.
Catherine Cronquist
2 years ago
I cannot be more pleased with Cellino plumbing. Adam arrived on time. He quickly diagnosed the problem with our toilet and shower. He explained the problem in terms I could understand. Adam was friendly and professional. More importantly he quickly and efficiently repaired both our shower and toilet.
Sherry Fossett
7 months ago
Kyle Eastman and the person working with him were beyond words outstanding. Worked hard and cleaned up and also took the time to show me all the work. I'm so happy 😊 they both made the experience so wonderful!!
Brooke Shires
4 years ago
Very friendly and professional greeting when you call. I was able to quickly schedule an appointment. Came by with a stocked truck and took care of all our needs. Excellent service and knowledgable.
Cellino and the technician Liam Doud were excellent. He understood my concerns, was very thorough and knowledgeable and clearly takes pride in his work.
I had a leaky pipe coming out of my upstairs shower. Nick from Cellino Plumbing showed up on time, and walked me through each step of the process, to replace said pipe. Incredibly professional
Laura Atkinson
3 years ago
The technician Daniel was knowledgeable, friendly, honest, and punctual. We had only an hour and a half wait for the appointment. Will continue to use for plumbing needs in the future and already have a quote for the tub faucet we need fixed!
Shawn and Troy were extremely professional and efficient.
Steven Spinney
3 years ago
Joel made things very easy for me. This was my first time needing a plumber, and he answered all of my questions, and got my slow draining main line cleaned out in no time.
Michael Jonas
4 years ago
I have used Cellino a couple times now for our old Buffalo house. They are not the cheapest, but then again I believe that get what you pay for. They are less expensive then a lot of the bigger companies, they come out fast, are professional and clean after themselves. Not a lot of companies take the time to go the extra step. Jim McNeill is the guy who usually comes to my house and I always feel like I am getting the honest advice of what needs to be done and/or what can wait.
Thomas Vaughan
3 years ago
While the original installer gave me a hard sell to replace my heating system then telling me service could not be guaranteed because I allowed my annual paid membership to expire even though temperatures on that Sunday were dropping to 13 degrees. So took a chance on Cellino and glad I did. Called and 45 minutes later a technician was diagnosing my furnace failure. Parts were retrieved and furnace was repaired and put back into operation. Curious, professional, no hard sell of a new system while not having heat, and a genuine caring my home was.made hospitable for my family.I recommend Cellino if you are in need today.
Jessica Rich
10 months ago
Brittany came to our house for a emergency appt for a clogged drain and she did great work. Efficient, professional and cleaned up everything at the end.
Patricia Craig
a year ago
Our technician, Jonathan Marks was polite, friendly, and knowledgeable and most important, able to unclog the only toilet in our home. It was a relief when he came on a Sunday evening.
Patrick Holland
2 years ago
Overall, Cellino is great. Had my heater replaced last year by them and also had my central air installed as well. However, I had an issue with my heater and wouldn’t turn on. The thermostat was wired wrong. Came out and re wired it. Well, it started to get hotter out and needed to turn on the AC. Well, that wouldn’t power up. Had them come out and they wired it wrong again.So nothing wrong with the service, but I believe the techs may need training and knowledge on smart thermostats.
We would recommend Cellini plumbing to anyone in need of service. Ryan came out and gave us several solutions and explained them thoroughly. The job was completed in a timely manner and as promised. We are very pleased!
Called Cellino to repair my boiler. The technician, Chris, was incredibly professional. He quickly assessed and fixed my boiler and provided his insight on how to best and most efficiently heat my home.
Mary Kingston
4 years ago
Joel M. did an amazing job working with me to figure out what would work best for my plumbing issue. He was so great that while he was there we got a few other issues that we didnt know about prior taken care of. Thanks again for all of your help!!
Richard Jones
4 years ago
Friendly courteous technician as well as office staff. We had a water leak in the piping for the hot water system. The technician went down into our crawl space and found the problem in very short time. Old copper piping with corrosion on them that had eaten through the pipes causing the leak. He replaced all of the corroded piping he could see, not just the problem one. Fast, efficient work by the technician. Had the problem fixed and all the old corroded piping replaced in a little over an hour. Tested the system and everything works great again. This is our second time using Cellino plumbing and each time very pleased with the entire company.
Michael Knaszak
2 years ago
Cellino was very responsive and was extremely accommodating to meet my schedule constraints. Ryan Anthony provided outstanding service and was extremely innovative installing the back up sump pump. This was a very satisfying experience and Cellino now has a customer for life.
I have nothing but good words to speak of about this company! The plumber who came to my house was very efficient and helpful with all of my questions being a first time home owner! I would highly recommend their service!!!
I tried replacing my own kitchen faucet but it kept leaking. They arrived within 2 hours of calling and wore masks and gloves the whole time, solved the issue, and were very friendly and professional.
Michael Gutillo
5 years ago
Ryan the service manager was great! Replaced my hot water tank and fixed my leaky dry sink. Amazing service and extremely knowledgeable. Wouldn’t recommend anyone else. Thank you again for such a great service.
Carolyn Makey
4 years ago
Called Cellino Plumbing for a sump pump problem - it wouldn’t shut off. It was a Saturday service call and I was nicely and realistically cautioned it could be a while. Arrived at 2:30pm, which I find reasonable on a holiday weekend. The technician, Steven, was friendly and courteous and up-front about the solution. The short explanation was that debris was getting in the way of the float switch properly functioning - which is something I couldn’t tell was happening from examining the sump area. Made simple adjustments, gave me good advice - all for $30. No hard sell or lies about needing a whole new pump. Refreshing. Took his business card because I would use Cellino Plumbing and request Steven again for any future plumbing needs.
Liam came to my house with expert advice on my well softener. Quick easy quotes and even did a complimentary water test because of my complaint about the harshness of my water. Proper introduction and extremely professional. 100% would recommend.
Suzanne Lepore
3 years ago
We are extremely satisfied with the work that has been performed in replacing all the pipes for out upstairs bathroom. Our service tech was awesome. Very knowledgeable, professional. We would definitely recommend and use Cellino Plumbing again. Thank you to our service tech John and his helper Adam for taking care of one heck of a mess. Thank you!
Chris Twarozek
2 years ago
Great experience overall. The drain was completely unclogged when he left and he was always very upfront with the price and details of the work
Kathy Chadwick
5 years ago
Adam was very friendly and knowledgeable. Took care of our plumbing issue with great expertise. We have used Celino Plumbing in the past and we have never been disappointed.
John Eberhart
3 years ago
Our technician Justin was very professional and did a great job. The whole process was smooth and easy, from calling to set up my appointment to getting the work done. If I have any more problems I know who to call
graham williams
2 years ago
The technician showed up promptly after we called. Not only was he extremely helpful and friendly, he was obviously a professional, leaving the job done correctly. Will definitely use this company for any future plumbing needs
Claire Bigg
10 months ago
I had a plumbing disaster involving a clog outside that resulted in a huge mess. Shawn and Matt were quick to arrive, diagnosed the problem, made sure I understood everything, and fixed the issues. I can’t thank them enough, or recommend them more highly!!
Patrick Herzog
2 years ago
I called the night before for an emergency appointment because my sewer line was clogged and back filling into my utility sink. Came on time, removed the clog and told me what the underlying issue was and how best to fix it in the future.
Stephanie Bach
8 months ago
Made an emergency call, they arrived within the hour even though they were booked. Job was done better than the contractors my property management uses. Friendly and quick, I will always use this company.
michelle knighton
a week ago
Joel was great. He explained everything and was very nice.
Eric Gallion
7 months ago
Came promptly to fix backed up drain line. Very professional, and costly but worth it.
Meghan Monahan
3 years ago
We just purchased our first home and needed a plumber to look at a clogged sink. Our technician, Adam, was incredible. He took the time to look at our concerns and gave us tips for maintaining clear running drains. Adam was extremely personable and he took care of our problem. I highly recommend both Cellino as a company and Adam as a technician! We will only use Cellino from this point moving forward for anything that comes up!
Jennifer Hill
4 months ago
We had Cellino come out to service our water system that they installed. While the gentleman that came out was nice, (I believe he was subcontracted out.) we did not get anywhere. Basically, we were told that our system is outdated and we need to put in a new water system. Cellino only installed this system 7 years ago. :( It was extremely expensive and was great up until the fall.
Brian Stevenson
2 years ago
I needed a new hot water heater and a few small repairs and checks. They scheduled me promptly when it was convenient for me and arrived on time. Nick was an excellent technician, knew what he was doing, very courteous, and provided answers to all my questions. I will absolutely continue to Cellino for all future plumbing needs
Dan was a great guy, looked great, very professional, worked quickly and efficiently, and completely saved me in an emergency situation. Loved him and the work he did.
Denise Doherty
4 years ago
Dan did a great job of pinpointing a leak and replacing kitchen faucets. He was a very thorough and tidy worker and took the time to explain EVERYTHING and answered all of my numerous questions. I highly recommend Cellino Plumbing for their top notch standards of workmanship and professionalism.
Always quick and easy, any time a issue with sewer line has occurred. Used their service twice to come out and snake the line clear so far and wouldn't bother calling another company to do the work if they were a little cheaper and or could come out sooner. The first time Cellino plumbing came my line was plugged out side of the house by the exterior access due to people in the city opening the cap and dropping a few bricks about 8ft down the pipe to the drain line. Had 4 other companies come and tell me we gotta dig up your yard that's all you can do. While, After seeing the bricks let me know short of digging to get closer, trying to reach down the pipe using a long enough pole to get on both side and hope to pull them up the 8ft pipe and out. He let me know it wasn't looking good at trying the stick method but figured it was worth a shot. Bc of the circumstance i gave him a hand holding a light down to see the bricks and reaching down the pipe as far as I could when he was attempting to pull them out. After about 20-30 min he managed to get them all out. What I believe sets them apart though is basically their overall people skills on how they interact with clients. Instead of a cold shoulder for asking the professional to give a hand if needed, Cellinos plumber was what you would expect from say a relative or someone you know doing the work who interacts with you and answers any question you have. Bc the service call was priced to come and snake the drain which any other time if the contractor didn't need to snake and still corrected it, would charge you anyway the price to snake. Have had other companies attempt that prior. Cellinos guy changed it to just the service call and some minor other thing and costing less than hundred. If someone's gonna be proactive and look to help the client in a way such as him deciding to fairly bill me that's what sold me on using rhen from now on. They don't make you feel like they are sneaky used car salesmen who only interested in making more money off the job. 2nd time another clog in the line. Came out following day even during the quaritine and social distancing ordeal and like before did his work professionally and respectful of the current environment with the virus. When I called to make the appointment. I wasnt ina rush to have them come immediately but was schedule for the following day which when realized bc of thr weekend the service fee was $99 Instead of like 30. All it took was calling and explaining I wasnt in a rush and would have waited til Monday to save a little money and that the time for the app was given to me not something I picked. The costumer service rep went back to the original call saw what happened spoke to his manager and they provided the normal fee instead of an emergency fee. What else can you really say....they do a great job keeping customers loyal.
Heidi Garrison
3 years ago
Excellent all around. From prompt response on quoting, to detailed notifications on arrival, this business is overachieving in customer service. Work was efficient, high quality with personable and professional employees.
My mother's gas lines were not holding compression when tested by the gas company. Cellino plumbing came and looked at it to provide an estimate. Their estimate for the job was $4,000. There is a total of 3 appliances connected to gas in her house. They are all exposed in the basement. After a 20 minute internal compression check and 5 shut-off valves later the problem was resolved. Total cost = parts plus labor, $275. Be careful with people that quote like this. My mother would have been out over $3,700 if left to her own devices.
Rick LaPlante
3 years ago
Your technician is not only a great plumber, he also a great person. Thank you for taking care of our tenants plumbing problem right away. We really appreciate it.Richard LaPlante, PresidentMarginali, LLC.
Debbie Doctor
5 years ago
I had John Chumley as my plumber. He did an amazing job cleaning out my drains and installing my new kitchen faucet. While he was in my basement, he noticed a leak in the condensate pump of my central AC unit and did a temporary fix until he could replace the pump. Came back two days later to replace the pump, and after installation it was still leaking from the valves coming from the plenum. He went above and beyond to get the parts needed to fix it properly. I would highly recommend him for any plumbing work! Great job, John! Thank you 👍
Very friendly, knowledgeable technician, who gave a fair price (we got several quotes) and even adjusted it after the job turned out to be less difficult.
Easy communication and helpful texts to know when they are arriving. Would highly recommend!
Great experience from appointment scheduling to having my a/c tuned up by Troy. He completed a thorough inspection and answered all of my questions. Look forward to working with them in the future.
Called with a clogged sewer line. A technician was at my house within an hour, and fixed the issue within an hour. Tech was very professional and maintained COVID safety protocols. Price was commensurate with what could be considered emergency service. Would absolutely use their service again.
They did a great job. Very professional and courteous. Cleaned up well when the work was done. I would definitely use this company again
Scott Vacanti
2 years ago
I would highly recommend Cellino Plumbing. They have very knowledgeable and professional technicians that treat your property as if it was there own. I'm very pleased. Thank you guys, sincerely Scott V
Adam was very professional and courteous. He fixed our problem quickly and cleaned up after he was done. Highly recommend!
Brady Homberger
2 years ago
Andy Sheffield came and helped me get my furnace up and running again! He was a very nice and knowledgeable guy, he actually taught me everything he was doing. And because it was a fairly simple fix he taught me how to do it myself so I won’t have to pay someone to come out again!
John Mangette
5 years ago
We had a leak in out kitchen ceiling from an upstairs bathroom, Joel was on time, friendly and able to locate the leak and fix it properly. The job was completed timely and Joel was careful to keep everything cleaned up. I would use Cellino Plumbing again in the future.
Elaine Barkowski
9 months ago
You were recommended but would not give me any information on the phone. I went with someone who at least gave me a ballpark estimate.
Installed a shut off valve indoors for an outdoor spigot. Technician was able to offer me two options which were both good. Shut off valve was installed in the spot. Very satisfied!
My plumbers Adam and Steve are AWESOME!!! They're knowledgeable, fast, courteous, funny, friendly, they explain everything as they're working, extremely trustworthy guys and love what they do. They were punctual and cleaned up. Thank you guys for EVERYTHING my experience with you was like being ghosted lol they're fantastic and i HIGHLY recommend them for any and ALL plumbing needs. I will never call anyone but Cellino Plumbing and requesting Adam and Steve!!!💪👏👍👍👍👍👍 This was second time having Adam and will continue using him as our to go to plumber. Thank you Adam.
Richard Plotkin
a year ago
Very polite and professional, got the job done well.My only concern was the fixed-price job combined with a contract that disclaimed a fixed price if the work wasn’t successfully completed. This isn’t really how fixed-price contracts are supposed to work — fixed-price means that they’ve covered their costs in exchange for you knowing exactly what it’s going to cost. The way that contract is structured is that it’s fixed-price only when it benefits the company.
Shane O’Brien
2 years ago
The plumber appear to be professional. The price is about three times what the cost should be. They wanted $1700 to run new plumbing to a dishwasher with the supply line to the refrigerator.
Justine Hessler
10 months ago
The technicians who installed my bubbler were professional, knowledgeable and courteous. They did an excellent job and did a great cleanup when they were done. Kept me informed throughout the process. Top notch!
Jim McNeill fixed our sink drain and outdoor hose connection very well. We are glad we called Cellino Plumbing for help. We got same day service and everybody I spoke to was professional and courteous. I will recommend this company to others.
EXCELLENTLY, EXCELLENT, EXCELLENT,EXCELLENT!!! Couldn’t ask for a better group of people to do my work.Thank you very much!!!!
The two servicemen made a thorough assessment of the plumbing in my home and confidently stated that they could resolve my issue with my kitchen faucet. They worked quickly and cleaned up after their work. They were both very patient with me, answering questions and explaining their process. Very professional. I would definitely request Jim and Ryan to provide needed work to be done on my home.
James OConnor
4 years ago
I just had them install a new bathtub and shower surround. Celino Plumbing was no nonsense and affordable. I would highly recomend them to anyone in need of their expertise .
This was our second time using Cellino Plumbing. We were so happy with the service we received. Those tree roots are no joke. Thanks for the great employees, that followed through with cameras to ensure the block was cleared.
Thanks again!
Jesse Walczak
4 years ago
Technician John was personable, courteous to our concerns and thoroughly explained scope of repairs, gave us alternatives and true professional . Represented company well and will use for all future needs!!
Andrew Kuczkowski
7 months ago
I had Cellino Plumbing come down. They are nice. Second time I had their service. My issue was my street’s sewer line and they offered to cancel since there’s nothing they do to fix it. But they were nice enough to answer questions I had around the house, quote me on everything. No pushy sales nor passive aggressive statements to make me want to purchase. Educated me and let me decide.
Mike Oconnor
4 months ago
Andy was knowledgeable personable and professional. I highly recommend him.
Horror Flix Fanatic
4 years ago
#A bit Pricey..but they got my toilet flange and piping repaired.
Chris did a great job. Cleaned up after himself,polite,and professional.. I'm back up and running.,My Family is thankful. Thankyou Cellino.
barbara wopperer
3 years ago
Celino plumbing is one of the best companies I have ever dealt with. They were here quickly, very professional and honest. They did not try to over sell the work that needed to be done.I can't thank them enough! Highly recommend this company.
Janice Abbarno
2 years ago
We are getting a lake effect snow storm and our furnace stops working correctly.Cellino Plumbing responded in a timely manner. The technician was fantastic. Chris Ball wasProfessional, pleasant, careful and efficient. He solved the problem in a relatively short period of time. We would call Cellino plumbing again and we highly recommend them.
John C. is a great technician at Cellino. He came to address a water leak after a new toilet install and was extremely thorough in his work and explanation of everything he did and checked in the plumbing. I was really impressed with the time he took to explain his work to me and show me important plumbing valves and shut-offs. I have used Cellino for the past few years and feel comfortable calling them to do work in my home.
Fast, neat and knowledgeable. Liam was on of the first to assess my issues with my old tankless water heater, when I was screening different plumbing companies for a much needed repair. Unlike everyone else, he didn’t disparage my tankless (which I had been thrilled with for over fifteen years), he didn’t try to talk me into a more expensive less efficient hot water tank, and he honestly pointed out the issues I had and the solutions for making everything work better and up to code. He also didn’t talk down to me or dismiss my questions which, as a single female homeowner, I found refreshing. A+ service at a reasonable price with no shortcuts and no condescension. That’s pretty darn good.
They showed up within a couple hours of original call,quickly assessed the issue, discussed different options available and had the work done in less than 3 hours. We are extremely pleased, Thank you Jim!
Since moving into the new house, Cellino has been so helpful and responsive to any issue that I’ve come across! I don’t call anyone else!
John was very accommodating to all our needs. He was knowledgeable about any question we had, and was always friendly! He did excellent work on our bathroom and plumbing. Highly recommend!
Mary C. St. Mary
4 years ago
Cellino Plumbing has customer service down. They could teach many other organizations how to do it right!Excellent communication with customer--you know when they're coming, what they're scheduled to do, what the technicians look like and even some personal details like what they like to do on their off time or their dog's names..They're extremely responsive and will do their best to fit your emergency or semi-emergency into their schedule as soon as possible. They're also very active in the community and do a great deal to support animal rescue organizations.They also sent a thank you note, as well as delicious chocolate chip cookies in a Cellino coffee mug. (We did replace a tankless water heater which I'm sure qualified us for cookies!)
I called and my problem was fixed within an hour or two. Very professional and very responsive. Jon was very knowledgeable. I would use Cellino Plumbing and Heating again.
Val Collado
11 months ago
My name is Linda Walters and I have been working with Cellino for many years for all of my plumbing needs. Ryan Antonio introduced himself at the door and discovered issues with my sump pump after discussing with me what he saw. He made repairs in a timely fashion, and we are very happy with service we received.
Janice m. Kij
4 years ago
Thank You Frank for your Professionalism and Expertise. Having my furnace fixed & heat back tonight is a wonderful thing. You did a great job. Thank You Cellino Plumbing for correcting a slight issue we had this morning. Overall Job well done... Sincerely, Janice Kij
Our technician Daniel Neuman was five stars. The pricing was quite high (3 stars). Daniel was polite, considerate and did everything possible to complete the job properly and satisfy us. I would not hesitate to recommend Daniel to others based on his attitude, skill set and customer service skills.
Cellino plumbing always gives the most excellent service!! Very knowledgeable, explains everything and always courteous. Jim McNeill is exceptional in every aspect!! Thank you so very much!
Justin and Chad were great, very nice and knowledgeable, they explained to us about the drains, connections, traps, etc., which was great, helps to understand a little more; first time in 17 years the water in my stationary tub went down so fast
Tammy Parsons
3 years ago
I was so relieved to get an HVAC tech out to look at our central air unit with the heat wave we are currently experiencing. Troy fixed our problem and he did a very thorough job. This is our 2nd experience with Cellino and we could not be happier. From their courteous schedule to their upfront pricing and quality work, I would definitely recommend them.
Constance Jennings
2 years ago
A large waste pipe in the basement was old and starting to leak. The technician was prompt, showed me all work and did the repair quickly and reasonably priced. I would work with Cellino plumbing again.
Nick did an excellent job installing our new hot water tank. He was very polite and courteous. Highly recommend him.
Ryan Anthony did a great job installing our hot water tank! It was a quick response, fair price, and polite service. Everything was explained and questions were answered. I would use them again if I ever needed a plumber.
Rodney J Herrera (Chilupian)
a year ago
Really great experience! friendly and professional receptionist, kept me informed of approximate time Nick, the plumber would arrive.Once Nick arrived, he was very detailed in his explanation as to what he was going to do.He replaced my super old water heater all by him self! I was truly amazed at how quickly he did it.He also fixed my shower that was leaking and replaced valves that were needed for the new water heater.He is extremely professional, friendly and kind.Very much recommended!Great company! Love their YouTube videos as well!
Brent Martone
2 years ago
John was the best consultant i’ve had throughout my renovation. Listened to my concerns and clearly described a plan to fix them without unnecessary and costly extra work.
Judith Matheisz
4 years ago
We were very pleased with the service of Cellino Plumbing and specifically with John Marks. From the first call regarding our “blown” water heater to the completion of the replacement water heater the following morning, all went smoothly and we were happy to have hot water. All questions were answered, options given before a decision was made.
Nancy Fetzer
6 months ago
They were nice and professional when my daughter dealt with them. Gave me a heads up before they came, got a nice write up on Matt, and a get a free pipe camera scope to check pipes. Nice job!
Amanda Pollard
4 years ago
Absolutely wonderful! John came on a Sunday evening and took care of my sewer line backup and addressed all of my concerns. He was prompt, professional, and very thorough. I could not be more pleased with the service that I have received from Cellino. I will absolutely use them again for my plumbing issues. Thank you Cellino Plumbing!
Dorothy Decker
2 years ago
The HVAC techs were on time, quickly checked our furnace to make sure it was in good working order and were personable and friendly. I highly recommend Cellino Plumbing.
Wynne Barron Osiadlo
2 years ago
Wonderful service!! So professional and thorough. I will definitely use again for any of my plumbing needs.
Gary Pochron
8 months ago
Ryan did an awesome job replacing a failed sump pump. Professional, knowledgeable, friendly, and efficient. Cable management on point too!
Liam was polite, professional and personable. He quickly found my problem and provided an acceptable temporary solution, with details on how to set up an appointment for the more permanent solution.
Ryan Scherrer
2 years ago
Adam was great, very happy with the service I received. Woke up this morning to my main sewer line backing up in my lawn, Adam came out and got everything moving again. Will definitely use them again in the future. Price was fair at just over $300 for a emergency call on a Saturday.
John, our plumber, was great. He explained everything on what he was going to do to fix our plumbing issue. He did a pro job and even cleaned up the work area. We are very happy Cellino customers!
Liam was on time, very professional, explained everything and provided useful information...Would recommend them, and use them again. Pricing was reasonable for the job hired for. Thank you.
Had a leaking pipe in the wall, they were able to locate it and repaired. Overall Nick and Joe did a excellent job! Thank you!
Michelle Hamilton
4 years ago
I had 2 different techs come out. John M and John C were amazing. Both answered all of my questions and made sure the job was done before going home. Both were at my house a very long time because it was a very lengthy process. I was very impressed with their customer service skills and not making you feel like you were a pain for asking a million questions.
Lisa Ryszka
10 months ago
Andrew J. was phenomenal. He was professional, knowledgeable and friendly. Our plumbing issue was resolved in no time. I would highly recommend Cellino plumbing.
My experience with Cellino was exceptional! They replaced an old mini split cooling and heating unit on our third floor. Our Technician Adam Bush was was amazing. Very professional, knowledgeable and courteous. Other than my brand new unit, couldn’t even tell they were here. Our home is cleaner than we left it. Great work all around.
Our technician Dan is extremely knowledgeable and found the source of a pipe leak. He also went above and beyond to make sure the repair was completed. He also fixed a sink installation that was not properly done by a former contractor. I highly recommend the company and especially Dan. Very trustworthy and even reasonable. The company’s customer service staff are also great.
ANDREW TOOSWOLL
a year ago
Ed and his crew did an outstanding job! They provided great service on a 2-day job at my residence that consisted of re-piping the entire water and gas systems’. They also installed a new hot water heater. Not only did they install new pipes but they also did it in a manner that is aesthetically pleasing! What a difference. The crew went above and beyond in every way. I’m very satisfied and will recommend this company!
Jerry Schmitt
2 years ago
Service person was on time and very professional. He explained what he was doing and gave me an estimate before starting. He was able to make the necessary repairs at a reasonable cost. I was very happy with the service and recommend them.
Linda L Drozdowski
2 years ago
The service tech was very friendly very nice efficient and on time love love the faucet he recommended no problems at all I will use Cellini again if I need assistance. Thank you so much
Dorothy Caffrey
4 years ago
Everyone I had contact with at Cellino Plumbing were helpful and courteous. The responsen Time was spot on. Adam did a great job fixing my kitchen faucet and installing a new sump pump. He explained everything and made sure I had no questions before he left. Will certainly use their services again in the future.
JAMES HOFFMANN
3 years ago
Prompt and efficient. Could not replicate the issue but check out the operation of the furnace and found no problems at the time of inspection. Everything was documented so if the problem recurs they will have starting point.
Cellino Plumbing did a great job solving our problem, explaining the options and fixing the leak. THANKS!
TIGRE Global Solutions
10 months ago
Had a sump pump failure after hours. The whole team rallied to help repair and replace the system. Justin was excellent, professional and courteous. He talked me through every step and did a perfect job! 6 stars and highly recommend!
Patricia Clees
3 years ago
John Chumley--very personable and knowledgeable, found the source of my kitchen sink drainage issue; he did an excellent job, cleaned up afterward. I would recommend Cellino Company.
What was an easy job of changing out the wax ring to a toilet turned into an extensive job of changing out the flange that was surrounded by cement in a 1901 home at 930pm....way beyond our expertise and had to be fixed ASAP with a house full of people. Ed was polite, prompt, and got the job done within an hour.
Nick P was excellent. Professional, knowledgeable and very efficient. I will use Cellino in the future requesting Nick
as my technician.
John was fast, thorough, and efficient. I felt the price was more than fair for the work involved. He was a friendly guy but still business like. I'd highly recommend John as a plumber!
john malinowski
2 years ago
**I originally gave this review 2 stars and was then contacted by the company. I was refunded the fee I was charged. I would give the person in the office five stars, she was great. With this development I changed my rating. 3 1/2 stars is what I would actually give but that’s not an option. My original review is below.I have a shower that was leaking onto my first floor ceiling. I am fairly handy, so I recaulked the shower and that did not fix the problem. When the Plummer arrived he looked at the shower for a few minutes and then said this isn’t a plumbing problem. You probably have an issue with you tiles or shower pan. I was still charged for them to do nothing and when I said that the plumber got defensive. I would absolutely not recommend this company. I didn’t give them 1 star because the office person I spoke to was very easy to work with and offered to get me an emergency appointment. All of that said, I will not be using them or recommending them to anyone. I definitely felt scammed by them.
Kevin “McBeardy” Segerson
3 years ago
Technician was friendly and accountable. Noticed a small leak while working on the kitchen drain and fixed without charge. Scheduling process was also very smooth and company had measures in place to protect workers from current pandemic which is appreciated.
Andrew was extremely professional. He took the time to research the problem and come up with the correct solution
Nick was a real professional and gave a very quick response once dispatched! He also gave an estimate of work prior to and after if I choose to do some future work...very friendly...
I would definitely use Cellino plumbing again!! Great customer service, attentive and courteous employees and very professional in every aspect. They bent over backwards to help me out.
Was quoted $99 for an emergency visit to diagnose an intermittent water heater issue. After looking at the water heater from a distance, he turned the water on and off to see if the water heater would kick on. Because it did he said it may be the gas valve although it's rare that they ever malfunction. Then I was charged $177 (not $99!) for a questionable diagnosis! I think they just didn't want to do the work because of the tank being in a tight area. $177 later and no better off! The gentleman was friendly, but not very knowledgeable and had to call his boss to get the diagnosis.
Katherine Ruminski
5 years ago
We are very satisfied with Cellino Plumbing. Our plumber, Nick, is courteous and knowlegeable. He fixed a variety of issues we had identified and helped to troubleshoot things we had not noticed. Hopefully we won't have any more problems but if we do, we will call Cellino!
Did a thorough inspection and was on time polite I recommend this service
The installation was done professionally, looked good, and the service tech was knowledgeable, neat, and the best part was he was empowered to quote more work without having to call the office. I was confident about the quality of his work!
Stacy Jankowski
2 years ago
Joel was an amazing technician! He was on time, polite, knowledgeable and friendly. He walked me through every step of what he was doing and gave me a quote before he started any work. When he was done, he tested my lines to make sure I wasn’t backing up anymore and explained what the issue was and what would need to be done to permanently fix it. I would 100% recommend Cellino to everyone and anyone! Fantastic company, good prices and amazing technician. Thanks Joel!!
Cheryl Kulinski
2 months ago
We needed an estimate for a hot water tank and Joel M. was very pleasant to deal with.
Devon Dams-O'Connor
5 years ago
Between the two-unit investment home I own and the house I currently live in, I've had these guys out for three separate issues over the past two months. Each technician was on time, clearly explained what was going on, fixed things quickly, and was very personable. I love that there's a dispatcher who calls 30 minutes ahead of time, and always answers when there's a problem. After a few failed visits by late plumbers, no-shows, and shady behavior from other companies, this is definitely the company I'll be going with from now on.
had tech Daniel come to our home for a plumbing drain system repair did a great job in a timely and professional manner at a reasonable price. very satisfied and would highly recommend Cellino plumbing.
Scheduling was a breeze. Technician Nick P. was excellent. He knew exactly what to do. Quick and painless replacement of sump pump and ran new PVC and vents. Price was much less than expected.
They installed my furnace and ac unit... excellent, dependable, professional and attentive workforce. I highly recommend them to anyone in the future!
Rebecca Sobol
7 months ago
My husband and I called Cellino Plumbing when our tub got badly clogged and it was beyond our abilities to solve. My call was quickly answered by a very friendly woman (I think her name was Maria) and she set me up with a same day appointment as they had availability. No more than an hour later, their technician Chaz was at our home. Chaz was professional and was able to not only solve our problem, but educate me on the other plumbing in our home. We live in an older home with older pipes and he really took the time to find multiple solutions for us down the road to rectify recurring problems and estimated multiple potential jobs for us. I never felt that he was out for money, but rather he was truly there to help us and thanks to him we learned a lot about our home! His manager, Matthew, also came over to help with a camera inspection and provided us with great and helpful insight. They were a great, professional team and we will be sure to recommend Cellino to others and use them for our future needs! Very appreciated!
Walter Wieczorek
a year ago
Adam and Jeff were great to work with. They were very knowledgeable and very conscientious about their work. Answered all of my questions and any concerns I had.Would have them back in a heartbeat for future projects.
Justin Borgosz was exceptionally professional. He explained all options to address the issue. The team at Cellino Plumbing was a pleasure to deal with.
Suzy Rosenthal
2 years ago
Adam came on time and completed the work in a thoughtful, thorough, and professional manner for the price quoted. Highly recommend Cellino. Was very happy to find a plumber that would take a service call in the evening. Had peace of mind that problem was solved before going to sleep.
Talk2junior (talk2junior)
2 years ago
Friendly, professional and very respectful. Jim and his team did an amazing job and I look forward to future business. Highly recommended and fairly priced.
We decided to replace our AC after years of repair. We were recommended to contact Dan Krasinski at Cellino. I can't say enough good things about Dan. Overall the experience was professional,efficient and installation was done in a timely manner. Much thanks to Dan Krasinski and the whole Cellino team!
Great experience. Very honest, professional, and knowledgeable tech. Tech even offered a military discount without me asking if one was available upon recognizing our service. Thank you again!
Anna Soloveva
3 years ago
Had to have a plumber come on a wknd to repair my sink faucet which was on its last leg & finally decided to leak on the outside & under sink on a Saturday morning of all days.Cellino tech Nick came out, was very respectful & efficient. The service was good, I got a plumber out within 5 hrs on a Sat & he replaced the broken part no problem. The price was not cheap, especially the emergency rate of $150 that they charge just to come out ‘after hours’, but $350 later I had a working faucet. next I need my furnace tuned, but apparently they have 2 separate departments, one fir HVAC & one for plumbing, so will have to schedule an additional visit from Cellino for that.
Jennifer St.Laurent
5 years ago
Both Liam and Ed were out to the home for repairs and estimates on the plumbing. During booth appointments, each technician was professional and courteous, offering multiple solutions to the issue at hand. I would highly recommend Cellino to anyone looking for plumbing services.
Windy Sobaszek
4 weeks ago
Used after hours service for sewer issues. Kyle was very polite and knowledgeable. He took the time to explain everything being done. Very professional and would recommend.
Constance Dean Qualls PhD
4 years ago
Customer friendly, excellent service; great and APPROPRIATE use of technology. Nick was very easy to talk to and work with; he communicated well information about the product and the company’s services. Based on our experience today, it is likely me and my husband will use Cellino Plumbing again.
I called multiple plumbers when a Sunday night leaking tub issue had to be fixed ASAP. Cellino was the only one of the few I called that could get there within an hour or so. Steve arrived and quickly helped me figure out my problem was a very simple fix. Steve took the time to explain the issue and give me other multiple no-pressure recommendations. I would definitely use them again.
Victoria Stark
4 years ago
Called about a clogged sewer pipe at 9:30pm, originally was told it would be a few hours before they could come out (all of the plumbing companies were getting slammed due to the weather). They called an hour later said they were on their way and had the problem fixed by 11pm. Quick, courteous and an overall pleasure to work with! Will be using them again!
Michelle Glasgow
5 years ago
He was able to answer all of our questions, very professional, great customer service and friendly demeanor. He was able to fix our problem quickly and at a reasonable price. He was also able to give us two quotes on top of fixing our problem.
Daniel Morris
2 years ago
What a fantastic experience! Dan, the technician arrived on time and ready to work. He was here for a furnace tuneup and noticed an issue immediately. The issue was addressed, fixed and my furnace is running great! I am all set for this winter. Thank you again!
Prices were given up front which made it easy to work out a solution that best worked for myself & my family. He was so nice, friendly, & very professional. He did a great job!
Called Cellino to get a quote for a bathroom remodel for my father in law. Got a good price and Adam had some ideas for a different job. We ended up needing him to come back for a leak. He fixed it perfectly and we are looking forward to having him back to do the remodel.
Daniel Schmitt
a year ago
Very responsive, professional and thorough. Checked in with me as they went through the job. Sent pictures showing what they did.Prices are a little higher than others but when you need something done quickly and properly they are a good choice if you don't mind paying a little extra.
Kari Freeland
4 years ago
Liam Doud was an amazing help when we were in urgent need of a plumber. He was very polite, knowledgeable and extremely thorough. We were very impressed with Liam's ability to quickly diagnose the problem and complete the repairs. So glad we chose Cellino Plumber and very grateful for Liam's attention to detail.
Our technician, Andy, was professional, answered all my questions, and completed the work I had requested. I wanted to have my annual cleaning and maintenance of my heating system. Andy was friendly and outgoing and offered suggestions that can help my homes air quality. I would highly recommend Andy and Cellino!
Michael Sloan
2 years ago
The outdoor bib or hose faucet broke from the connecting pipe between the walls. They responded in a very timely fashion and repaired the issue for me .. Thank You for a job well done ...
Beth Henesey
5 months ago
Repaired outdoor spigot. Kyle was fast, courteous, and dependable.
The technician was very pleasant and knew what he was doing! I felt he was honest and trustworthy, explaining things clearly. He was neat and cleaned up everything nicely.Also the phone dispatcher who took my call was pleasant to work with. I am confident that I made the right choice with Cellino.
Communication and knowledge was excellent. Examination of the plumbing and the quoting process was thorough and professional.
Very pleased with the customer service and work performed. Our professional technicians were extremely knowledgeable, prompt, clean & courteous. Very patient with our questions and we really appreciated the honest assessment of what needed to be done and what was not necessary.
Dwight Thomas
3 years ago
They have a great team in my opinion even the service manager came out to my home to thank me personally and I greatly appreciate that kind of Professionalism and Gratitude in a business. This kind of action requires loyalty from their customers. Thank you very much Dan, Tyler and Jake! Special thanks to Tom your time was greatly appreciated. you guys are a great company for a reason!
Payton came a 1/2 hour before the predicted time, which was great since we were under water from a broken hot water tank. We've used Cellino for 5 years now, and our confidence continues to grow
Barbara Murray
2 years ago
Wonderful friendly professional service. This is not my 1st time having Cellino's do work. It will not be my last!! They put in a gas valve and check gas lines first my new stove.
Jennifer Kruger
5 months ago
Justin fixed our faucet in the shower and did a great job.
Vince Lobuzzetta
3 years ago
Thomas was very professional and did a great job clearing a tough clog. He wore protective equipment, mask, gloves, booties and cleaned up exceptionally well after he was done. He was nice and personable. I would definitely recommend him and Celiino Plumbing
Cellino did work at my daughter's single house in Buffalo NY. They installed electrical suspended air conditioning units. Not typical air conditioning duct system. Chris the site supervisor was clearly knowledgeable, experienced and a great professional to work with!Outstanding professional service and work. A pleasure to do business with!We highly recommend Cellino!R. Quintana and Mariah Cruz
Kenneth Krause
3 years ago
TP Valve on Hot Water Tank was leaking as was a pipe connected to a decommissioned water conditioner. Cellino sent out Tom O as a Tech and he quickly examined, explained and provided different options to us. Tom was extremely nice and professional. Next time I run into plumbing issues, I will happily call Cellino. They didn't try pushing any products or up-selling us at all.
Very professional and friendly. I was honestly a little nervous about using a bigger company, but I’m really glad I went with Cellino. We had a plumber come to our house one day, and an HVAC tech a couple days later. Both gave me comprehensive quotes for a few different issues we were having with our home. They were so helpful and kind, and I like that I was able to schedule online and then receive the quotes via email. Looking forward to scheduling bigger jobs with them.
Thomas Olson was an amazing technician! What an asset to your company. He was accommodating, he explained every step of the process. He needed to leave so that we could prepare the bathroom a little better for the new toilet and he came back the same day. Stellar service excellent employee! We are thrilled to say that we would like to start a lifelong relationship with Cellino Plumbing! We will also be sharing our wonderful experience with our neighbors and family.
Justin did an excellent job at fixing our shower drain. He was really friendly and professional.
Susan Kasniak
2 years ago
I came home from work at 8 p.m. to find my kitchen ceiling wet and dripping. I called Cellino Plumbing and they were here within 15 minutes. Turns out the upstairs toilet valve had been leaking.They found the leak repaired it and cleaned up everything beautifully. They were on time, courteous, and the price was fair for the emergency situation. I will definitely use them again!
Erl Presentacion
2 years ago
I had Joe N. And another technician for my service to remove an antique gas heater in the fireplace of my old home. I had called a few other places that said they would either get back to me with info or they had no idea how to help me. But with Cellino, they simply said, let's just get someone there and see what they can do, and I appreciate their initiative. Overall, they were great, friendly, personal and knowledgeable. U definitely will use them again for service
Ed was courteous, professional and the best thing of all is that he fixed my problem. Of course the prices could always be lower but then again... you get what you pay for. I would refer Ed & Cellino Plumbing to others.
Michelle Neal
3 years ago
Excellent service and quick! When I told Nick I was without hot water for a week (had contacted Lowe’s online for an appointment but never got a reply) he arrived in less than 2 hours and installed a new water heater! Very pleased with professional job and excellent service. No more heating water on stove! Thank you!
Ellen Hassett
4 years ago
Cellino Plumbing responded promptly to my inquiry and completed the work (installation of a new water heater) faster than estimated and yet with the highest of care and quality. Cost-effective, professional and courteous.
Brittanie Majewski
2 years ago
To be honest, I called Cellino after their competitor provided an unrealistic timeframe to fix our leaking sink. Not only did they provide quicker turn around time but provided a quote more inline with the research I had done surrounding the issue (as any homeowner should do). The sink looks great and they fixed/replaced the plumbing that was leaking and the coroded elbow joint. Staff was professional and no mess was left in the house.
Philip Sarikey
2 weeks ago
Josiah was professional and respectful. He was efficient and explained the job details prior to completing the job. Would definitely recommend and use Cellino services in the future.
Ann Grzybowski
2 years ago
Had a main and backup sump pump installed. Very happy with the work done. Technician was informative and ready to answer any questions that I had.
I can't say enough good things about Cellino Plumbing and their excellent team. I run a small ministry in Buffalo and needed emergency repair of our sewer line. I called and they were able to get a technician out the same day. Ryan was professional in every way and stayed with a stubborn pipe problem until it was fixed (well into the end of his scheduled day). I highly recommend Cellino Plumbing!
Mathew was very thorough while compiling my estimates. Explained everything well. Excellent service.
Our serviceman, Kyle Eastman, was upbeat even though it was Christmas eve day. He diagnosed and confirmed our clogged sewer line quickly and fixed the problem. Will definitely use Cellino Plumbing in the future if needed.
Tylor Schinzel
2 years ago
The water heater expansion tank was old and started breaking off. Justin removed the old one and replaced it with the part I already had but did not know how to switch out. Saved my basement and helped me out in a jam.
Awesome job as always!!! Clean, professional and very nice. Answered all my questions and explained everything to me. I will always use them for any plumbing and HVAC issues I have.
Peggy Doherty
2 years ago
Getting new heaters this Friday. Well we got one of our heaters the other was too big but they sure enough found me one too fit, second one in today and I can't be any happier. The guys were just wonderful to my grand baby. Very respectful and cleaned up nicely. Getting them for my other properties. So I am updating my review to add more service, we had them reroute out hot water heater and install a new one, install another heater and move some lines. AWESOME!! Job wonderful people to work with!! 8/31/21
Our Plumber Paul arrived on time and was very informative through out the entire process.He resolved issues with a basement sink (new pipes) and cleared out the sewer lines in just a few hours.
Andrew Pudlak
5 years ago
Little more expensive then others I called. However, Nick went the extra mile and really did a bang up job installing a new hot water tank heater .I'm not confident other installers would have taken the care to make it right.
The tech they sent me, Adam, was very informative and took the time to explain my situation to me. I appreciate his honesty and must say I was impressed with the fact that the #1 guy ,Mr. Cellino, was at his disposal for his questioning on my somewhat unique situation.
We were very impressed with Nick Piracci! Nick went right to work providing excellent knowledge and professionalism. Great job Nick! You certainly made our day better.
Their technician showed up in just under 40 minutes after I called to request service on a Sunday afternoon. He installed a new water heater in just under 2 hours. He was very professional and courteous. Based on today's results, I strongly recommend using Cellino's services.
Helen Kucharczak
8 months ago
Excellent customer service, but a little pricey. I was only able to get half of what I needed done because of cost. Work completed was great.
Tana Cleveland
5 years ago
Ryan Anthony was so customer friendly and knowledgeable about my plumbing needs. We felt a great sense of confidence in him and his assessment of the situation.
scot kapuscinski
4 years ago
Joel and John were great and did their best to minimize the soot when they went to snake the line! Definitely would recommend them! Thank you for the prompt emergency service!
Very professional and knowledable. Provided a free quote.
Joel is an incredibly dedicated worker, who was courteous, respectful, and kind. We will always use Cellino because of the way we were treated and they way he handled our plumbing issues.
I want to thank Tom and Dan for their professionalism and honesty. The entire experience was amazing!
Can't wait to continue working with you both.
Fast response on a Sunday, friendly and professional technician, reasonable price especially for a Sunday evening. We've used Cellino before and were very happy with them, and this experience solidifies it.
Brian Suszynski
5 years ago
Called on a Saturday to set up appointment for an estimate. They had a guy (Jim McNeill) that was readily available and came out within a half hour. He was extremely thorough and professional and gave us very reasonable estimates on a couple of different jobs. He explained all of our options in detail and made us feel very comfortable. We agreed to the price and Jim was able to get us on the schedule for Tuesday. He showed up on Tuesday and completed both jobs in about 4 hours. He then gave us a quick tutorial on what he did and what to expect from our new sump pump and backup system. Jim proved to be a very nice, knowledgeable and trustworthy guy and I would recommend him to anyone who needs to have work done. Will definitely call again if we have needs in the future.
Robert Grabau
3 weeks ago
Replaced supply line to dishwasher. Professionally done start to finish, reasonable price quoted before the job started. Kyle was excellent, friendly, and professional. Five stars.
Ryan Kuhlmann
2 years ago
Adam at Cellino was great, he came out and cleaned out two clogs super quickly. He was kind, professional and explained a lot of things that will help me out in the future. I will definitely call these guys back when I need another plumber and I would recommend them to anyone!
Joel Monacelli did an outstanding job start to finish! I needed a sump pump crock replaced. He came and quoted the job several weeks ago, explained in detail what would be done, and did a super labor intensive job all by himself! He added a new sump pump, crock, and reconfigured the back up pump. He was very professional and courteous. I highly recommend Joel and Cellino Plumbing. Thanks again!
Robert Wagner
3 years ago
The technician was very courteous, knowledgable and helpful. He answered all my questions in layman's terms.When he left I felt reassured that everything was done right with no future worries. I will definitely call Cellino Plumbing for any other problems that I encounter.
Rafael Pignataro
3 years ago
Cellino Plumbing replaced our hot water tanks and were nothing short of excellent. The technicians were kind, courteous and willing to explain every step of the work. They cleaned up all debris, mess and water, and the install was very clean and professional looking.
Quinton Gregory
4 years ago
Quick, good price and the technician was a great guy, very personable. Definitely glad I called Cellino and will be using them again in the future!
Heather Lovelace
3 years ago
I had been trying for days to find someone to come fix our boiler system so we could have hot water again. Cellino responded immediately, spent 6 hours to make sure everything was perfect. We are so thankful that they were quick and thorough. I will be calling them again!
Corey Massaro
2 years ago
This team is top notch! I woke up for work and realized the heat dropped from 72 degrees down to 62 and my furnace keep shutting on and off. Cold air blowing out of the vents. I have a 3 month old newborn at home, we panicked and didn’t know what to do. I gave this company a call and within 30 mins somebody came to my home and fixed my issue. Joe Novak was kind, funny and very knowledgeable. He took a look at everything and had be up and running within minutes! It was actually a simple fix, recommended a tune up at least once a year which i have neglected and did not try to sell me anything else. I felt at that moment i could trust this company and there employees and did not hurt my pockets at all. Thank you all for the fantastic service! -Corey M
The Notrious Bob
2 years ago
Called them about replacing an old copper sink pipe that kept getting clogged. Asked about just the line in question and what it would cost to replace all the copper pipe to pvc. Quick to get out for the quote quick to get them in to do the job . I've used them before and will again if the need arises.
We needed emergency after hours service, out of 5 companies that I called they were the only ones who could come out immediately to repair the toilet.Have since had them come out two other times, once to clean the sewer and the other to repair the shower.Always so friendly and professional! You get a wonderful text when they are coming, with a pic of the technician and info about him.Just had a new furnace put in. A good variety of payment plans are offered. Very professional as always. Also had a new thermostat, the technicians went over with us how to use it.
Forest Lambert
4 years ago
Great people, very professional. I called for an estimate on a tankless water heater and the technician came out the next day after hours. They were happy to accommodate my schedule and had appointments available to do the installation two days later. My technician's name was Liam and he was extremely knowledgeable and even pointed out a potential issue that he was able to fix without making another appointment. Will definitely use Cellino in the future!
Awesome service as usual. Very friendly service and very prompt. Their definitely my go to.
dara anderson
4 years ago
Joel has been to my house a few times now since my house is old. Always, always respectful and kind. Listens to what the problem is, gives me a few repair ideas and costs and does his job well! He even moved my garbage can to the back door(probably because it was in his way), but he could have just moved it over. I will definitely have him back to do any more work in the future!
jeffery moretta
2 years ago
Ryan was informative, kind, and had everything fixed and back in order in a very reasonable amount of time. I’ll be calling you guys in the event I need something in the future. Have a good day!
Josiah was one of the best technicians yet to come out and service our plumbing needs. This is a reoccurring issue with our pipes that it’s becoming a yearly situation where we have to snake the line. Josiah was by far very determined to get that line cleared for us. Not once did he show any frustration or annoyance with trying to get the line cleared on this old house. He also didn’t make us feel like our only option left is paying $10000 plus to replace all the piping. I would recommend Cellino over any one but now I would recommend and will ask for Josiah to come each and every time to our house to take care of our plumbing needs just because of how determined, nice and professional he was! Thank you Cellino and I hope you know you how lucky you are to have Josiah on your team. He is truly a great asset to your company and I hope he sticks around for a long time!!!!!Tracy and Doug Allen
Penny Czerwinski
5 years ago
Nick called ahead just as Cellino plumbing said he would. He diagnosed our issue and noted another of which we were unaware. He had all the necessary parts with him and was able to complete the jobs during that initial visit. I would rate Cellino 5 stars if the pricing were just a little more reasonable. That’s probably just the current cost of plumbing though!
Karen DeLaPlante
6 months ago
Cellino is always dependable, quick, and helpful for everything that I need. I have had several things needed to be done on my house over the last year and they have been nothing but wonderful!
Kevin O'Brien
4 years ago
Another good job from Cellino plumbing. I had a problem with a toilet that was backing up, a pipe that had burst, and a whirlpool bath with a pump problem. Nick figured out the toilet issue, fixed the pipe, and took some photos of the whirlpool for later repair. I’m completely satisfied.
Dan, the tech came promptly and was professional the entire time. He explained the issue and was upfront with the pricing. Quick repair and I am very satisfied with the work. Nice job and very nice guy!
donna hosking
3 months ago
Prompt, very professional and cleaned up work site. Nothing for me to do afterwards, but to enjoy the new AC.
Thank you Cellino and awesome workers.
Frank Zaccaria
a year ago
Cellino installed a sump pump bubbler drain line on the exterior. They were very professional, knowledgeable, respectful. The job went very well. They did a great job on backfilling the trench and a great cleanup at the end.
I will recommend Cellino Plumbing to anyone who needs plumbing services
Deb Behlmaier
2 years ago
I had a great experience with Cellino Plumbing. It was easy and quick to schedule service. I was called ahead as expected and the technician arrived as scheduled. Ed was very pleasant and knowledgeable. He explained what he was doing and I appreciate that! I would recommend Cellino Plumbing!
TaShauna Goldsby
4 years ago
John was excellent. He assessed our issue, went over pricing, and fixed our problem in under two hours. John spent a lot of time explaining what caused the issue with our toilet and preventative steps for the future.,
My issue was a plugged main drain. No toilets no shower nothing. I called Cellino plumbing at 11:15 PM requesting a appointment next morning. I got a call at 7 A.M, and the problem was corrected by 10:30 AM. The technician Jonathan was extremely helpful and courteous. He cleared my lines and gave me some future options. Would highly recommend.Paul Malysza
Friendly and responsive when I called and described the problem. Was put on first call next day. Call came when expected, arrival was when they said it would be. Joel was very professional, knowledgeable and was able to put pieces of puzzle together for a non-standard issue that we've been dealing with for a number of years and that other plumbing companies could not identify. Options and prices presented every step of the way without pressure. Joel was respectful of the knowledge I've gathered about the issue so far and was a good listener.
michael findlay
2 years ago
Amazing customer service. Techs are experts in their field and work hard with giving multiple solutions for the home owner to pick from. Will definitely be recommending and using them again
Dean Tomlinson
4 years ago
Had them round to sort out a blocked drain. Great service, was available late Sunday but came around in my request Monday instead. Exceeded my expectations on service and price. Will defiantly use Cellino again!
Needed a new circulating pump for my boiler. Tyler easily took care of the replacement. My system is up and running again. All is warm and quiet once again.
Adam was excellent and very fast with my shower hose replacement and would highly recommend you guys to anyone. Thank you much.
Amanda Bruckman
3 years ago
The team at Cellino Plumbing HVAC is consistently there when we need them. We moved into a new home about a year ago, and have been surprised with interruptions in our plumbing, heating and cooling. They are quick to respond, with a very knowledgeable expert in all fields of their work.
Lisa Kazmierczak
3 years ago
If I could give more stars I would. These men are exceptional and go above and beyond. I needed my furnace replaced ASAP. When calling to schedule I was told next day. After expressing that I’ve had problems with pipes freezing even when I have heat in my home, I quickly received a call back and someone was at my home in less than 20 minutes. They promised me my pipes would not freeze and I would have heat tonight. Despite complications beyond their control ( problems due to my furnace placement, access to my crawl space where furnace is, and pre existing unknown electrical issues) these guys were beyond professional and didn’t give up until the job was done. They worked from around 2 til after midnight to ensure we had heat. When the electrical problems arose they called an off duty team member who came to my house at 1130 pm to find the issue! I am so impressed by the determination and professionalism of this company. Thank you, Andy, Chris, Paul, Jake, Troy, Tyler and the gentleman who had to leave earlier who’s name I did not get. I will Refer to everyone & definitely know who to call for any other jobs. Thanks again guys!! Amazing job!
Robert Sholtez
2 years ago
Friday evening...clogged main drain to street. Impressively quick service; on site in less than an hour. Service tech J McNeil was professional, helpful and informative. Explained all the steps as he set up, cleaned the clog and gave me a video tour of 3 drain line. Explained why the clog possibly occurred and suggested preventative measures. Very Satisfied!
Amanda Bevilacqua
4 years ago
Dan was very professional and hard working. We had an unconventional issue when our basement flooded and he did not stop working until he completed the job. We are very happy with his service and his work.
Thank you Cellino Plumbing - Tom Olson was fantastic - He knew exactly what the problem was and immediately got to work and resolved my problem. He also suggested and answered my questions on how we can fix the problem once and for all - He knew his stuff and was very polite and friendly - don’t think I’ve ever had a service person come to my house, who was so polite and caring of my house and property. Again, another extremely satisfying experience with Cellino Plumbing and their employees!!!
Christie DeAngelis
a month ago
We had an emergency main sewer line back up into our basement, our technician Sean worked diligently to get it fixed and communicated each step with us so we knew if, what/maybe it could be and would solve it. Even though it took a second visit, it was taken care of promptly and professionally with all systems go.. so far 🤞keep up the good work 👍 after Sean had done such a good, diligent job, we decided to use Cellino at our new house to fix the bathroom sinks. Ed did a wonderful job, very informative and willing to get right to it instead of us having to wait for another appointment another day which we found impressive. He was knowledgeable, neat and polite! Rare these days and would like to thank the Cellino team for still training their employees on proper communication. So far the sinks are working wonderfully. Thank you
The follow up and service was top notch. It was a Sunday and you get an answering service. The coordinator called me back within 20 minutes, asked what issue I was having, and explained how the repair would process. She seemed knowledgeable and thoroughly went through payment and Covid protocol to give peace of mind. She followed up through the day giving me regular updated. The tech arrived as promised, extremely polite and professional, and had me back up and running in 30 minutes. They will return to scope out my mainline sewage line to make sure there are no other issues, all included in the service charge. I was extremely satisfied with the service I received. 100% professional and proved to me they cared about me as a customer.
Found loose wire in furnace that prevented pilot from coming on. Tightened connection and system is now working. Controls on furnace ended up going so Cellino replaced in fall 2020.Today, 1/4/2021, water heater broke. Cellino came out and replaced unit and replaced old, hard to operate valves.In all cases, I am pleased with their responsiveness, work ethic, and cleanup of the area, and feel the prices charged are fair.
Had a new hot water tank installed. Nick was respectful, efficient and knowledgeable. He cleaned everything after he was done and left our home just as it was when he arrived. This is the second time we used Cellino in the past year and were happy with their work both times
Bisa Drayton
5 months ago
I woke up only to find my hot water tank no longer worked. I called Cellino and they came out and installed a new one the same day. Justin was extremely courteous and knowledgeable of his profession. Definitely a reliable and credible company.
They are friendly, responsive and provide tracking on a dispatched plumber.
Be mindful that this quality of service comes at an inflated price. They won’t be the cheapest, but the work will be done, how you want and when you want.
Colleen Foreman
4 years ago
Excellent service!! Price and service were excellent!! This project was done on several days over a three week period to repair a broken sewer line and install a sump pump in an older home. They had to jackhammer through bedrock to complete the work and they never gave up!! All personnel office and field staff were respectful, professional, knowledgeable and took the time to educate us every step of the way to reduce costs and maintain the repairs.. They arrived as scheduled and respected my home. I highly recommend this company and I will always use them for my plumbing needs. They resolved a bad plumbing situation in a timely manner. Thank you!
Called Cellino plumbing after the gas company discovered I had a gas leak in my basement and they had someone out to take care of it within 24 hours. Kyle came in, explained the situation and my options and found an undiscovered leak that he also took care of for me. Very happy with the service 5/5 and would definitely recommend.
Rachael Wardour
4 years ago
Cellino Plumbing was great when my basement started flooding. They came out right away and were very knowledgeable and honest in figuring out the issue, explaining things I wasn’t too familiar with and were fair on pricing. Would definitely recommend!
Incredibly responsive! We had to totally turn off our home’s water because of a leak, were looking at an entire weekend without water. Cellino responded immediately, great communication, wonderful plumbing technician who went the extra mile for us. Highly recommend! Thank you!!
I don't understand how the price was so high. I should have got an estimate. I priced the parts before hand and they were in the $20 range.
Zach Kindinger
4 years ago
Very professional but a waste of time and money. They were one of several estimates I got to do some work on our gas lines. They charge $30 for an estimate. They are the only firm to do so and their estimate was 60% more expensive than the estimate of their closest competitor. It’s not clear why this is as the estimate I paid 330 for was a single line item and not broken down by time, materials etc.
The guy was friendly and professional, low pressure. The service was quick and they seem adequate. Downsides are the prices are a bit on the high side, and they charge a dispatch fee which is not taken out of the cost of the service
Molly Martin
3 months ago
My service technician was very professional and polite. The service Cellino provides is always excellent.
Chris was great. He showed up the day I called and fixed our shower problem quickly and reasonably priced. It works better now than ever. And he cleaned up and didn’t leave any mess or parts behind. He was very professional and great to work with.
My service provider, Johnathan Marks, showed up on time. He was a very courteous person. He wore his mask and boot protectors so to not dirty the rug. He was extraordinarily thorough. He went above and beyond to explain my drain issues to me. He was very knowlagable. I would definitely recommend Cellino Plumbing to anyone. Johnathan was a pleasure to have helping with our sewer issues. Thank you so much!!!!
The tech that arrived was Kyle. He did a fantastic job and left nothing behind. He was timely and professional and we are very pleased with his work.
This was the second time we've used Celino and they will be our first choice for any future needs.
John was very professional and friendly. Gave advice and completed the work promptly. Definitely will call him for any plumbing issues down the road. Thanks again John!
I always call Cellino when I need a plumber and I’ll never call anyone else! Always professional and friendly, on time, and reasonably priced. 100% recommend!
Ryan Winegarden
5 years ago
I called Cellino this morning as my kitchen drain was backing up and was coming up through my other fixtures. Nick came out quick, was respectful and friendly and was able to get rid of the problem. Will definitely be working with Cellino in the future.
Daniel Worral
3 months ago
I've used Celino before... I try to be a diy guy, but just was running out of time and wanted to get the outdoor grill working. Long story short, I was concerned it may have been something stupid easy, AND IT WAS, Nick was honest and got my grill up and running for just the price of the service call- 100% going to call them again next time, very thankful!
Peter Stuhlmiller
2 years ago
Cellino Plumbing just finished a second job for us. For both jobs estimates were clearly outlined in advance of the work and were spot on after both projects. Nick Piracci - our technician, is knowledgeable, skilled, polite and demonstrates a strong work ethic. We will certainly call on Cellino again - and recommend this company to our friends and family.
Mike Hoeflich
4 years ago
Johnathan Marks was very knowledgeable, friendly, and professional. It was nice receiving a text when he was on his way and it offered some information about his background. Reliable and quick service.
Eileen Mullaney
5 years ago
I was originally scheduled for Monday afternoon - they had to reschedule for Tuesday morning. They waived the $30 service fee. I was called late Tuesday morning that they would be there as soon as possible that afternoon. Nick arrived at 3:15pm. He was very professional and fixed my drain in a short period of time. I would call them again.
Raymond Fitzpatrick
3 years ago
Our technician Andy Sheffield was very professional, personable and extremely knowledgeable. My wife and I were so impressed we signed a maintenance contract for our home. We are now happy Cellino Plumbing customers!
lyndsey berta
10 months ago
So grateful for the work performed. Our furnace died right before winter storm. Technician came out on the weekend and honestly tried everything to fix our furnace but we decided upon replacing as the better option. They were honest with pricing and prompt with work. We are very grateful and will remain loyal customers.
Christine Hillyer
4 months ago
Jonathan Marks replaced the plumbing under our shower drain. He was thorough and professional.
Quick and effective service. Technician took the extra time to explain issues and answer additional questions. Price was very fair as well! Highly recommend.
Geoff Riordan
3 years ago
Joel was our Cellini Plumbing &Hvac representative/plumber. He came to our home, very punctual, professional, friendly, talked with my kids and knowledgable. He gave us expert advice, alleviated me from being overly concerned with what I thought was an issue with our plumbing. Didn't try taking is for a ride. Gave us a reasonable quote for a future home renovation with our laundry room. Great experience all around. Thanks Joel for your help today!
It was refreshing to know that I could count on Cellino Plumbing during the current pandemic. Two other companies would not help me with my leaking water main valve. My technician Nick was very professional & personable! I couldn't be more pleased with the job he did & the company he represents!!
marion polasik
3 years ago
I had a plumbing emergency on Saturday afternoon. Although I wasn’t a customer (at that time!), Cellino sent out a plumber very expeditiously who worked for a few hours to solve my problem at a very reasonable fee. Everyone I dealt with- the receptionist, the dispatcher,Tom and the plumber Jonathan- were sympathetic, polite and helpful. Cellino has a new customer.
Needed emergency sump pump repair. Came out quickly, gave a great explanation of problem, very professional. Great customer service from start to finish!
I originally had years and years plumbing issues. In 2018 I decided to revamp and chose Cellino plumbing. We originally had some issues, but through-and-through Cellino made it right. They took a bad situation and made it a good for me and I can't let you know how much I appreciate Ryan he is an excellent asset to the staff at Cellino plumbing. Thank you for your service.
Frank came to install a bypass for a fireplace. He took the time to explain, gave me options and completed job quickly. I will use Cellino plumbing in the future.
Your tech Chaz roots was amazing and deserves a raise 👏 explained everything super nicely and understood what he needed to do
Punctual, knowledgeable, kind. Showed up and immediately diagnosed my pump problems. Was able to quickly snake it and fix a pipe for a very reasonable price. Definitely will be using them again for plumbing work
Christa Blain
6 months ago
Justin Schenck was so professional. He explained all necessary items to be fixed and completed all in a timely manner. I would highly recommend Justin. He is a true asset to Cellino Plumbing & HVAC. I did not use Cellino for my HVAC however I am using Cellino for my plumbing job. I honestly can’t say a negative thing about anyone I have dealt with for my needs. I live in a condo community and encourage neighbors to use Cellino.
Dan was professional, prompt, and honest about the plumbing issue. He made sure to fix the tub faucet correctly even after finding an unexpected tile issue. I would recommend this plumbing service to anyone!
They were great. Came out to install a new water heater the same day. Reliable and super friendly service. Would highly recommend.
russell sparrow
3 years ago
Quick, friendly with a reasonable price. Did great work, didn't push me for more than was needed. Good experience. Update, used a second time. Incredible attitudes, fair price, excellent service again.
Sonya Williams
3 years ago
Your representative Dan was superb, he was just fantastic, great service all around. I would recommend your company and Dan anytime. Thank you.
Have a nice day
John Vohwinkel
4 years ago
The tech, Paul arrived and promptly gave me an assessment of the work to be done and offered a couple options to solve my plumbing issues. He was very courteous and pleasantly answered all of my questions. When I asked his advice, I felt that he answered honestly and not with the intent to make a sale. Will call them again to handle plumbing issues.
william Glodzik
4 years ago
Jonathan Marks installed a new toilet. He was quick, polite, and very knowledgeable. The installation and removal of the old toilet was done with no mess. Cellino plumbing is a go to plumber if one has any plumbing problem. I will be using them for all my plumbing needs.
Susan Meizlik
2 years ago
We had work done leas than a year ago and everything is broken again they replaced a toilet with poor quality materials and the flushing lever is breaking. They replaced the faucet in the shower which now doesn't access cold water anymore so you cant shower or bathe because the water is scalding hot they left a hole in one of the bedroom walls which they said was to access the pipes if needed in the future. I would not recommend them to anyone.
This is the second time I’ve used Cellino plumbers. They are very professional, have great response time and fair pricing. Would not hesitate to recommend them to anyone I know.
Andy the technician came out to look at my central air unit that wasn’t working. He was very friendly and explained everything thoroughly. He worked quickly and efficiently and the prices were excellent. Only reason for 4/5 stars was the appointment time was not met and there was no window of when he would be there which was inconvenient. Otherwise I would recommend this company to anyone.
Benjamin Duggan
2 years ago
Basement was completely flooding with exactly the type of water you don’t want your basement to flood. Fixed the problem in ten minutes that previous plumbers couldn’t. Spent $163 total including tax for emergency plumber service. Pretty fair price. Thanks guys.
Very good technican but really surprised by the total cost for a relatively simple job. I should have asked more questions in the beginning.
Tony Cellino came out to trouble shoot a tankless hot water heater that I had installed improperly by someone else.Him and his company have gone above and beyond for me.Their customer service is exceptional!Their technicians are very thorough.Such a pleasure to work with.
Really fast and efficient! Great customer service. Just bought our first home and so happy to have Cellino to call when we need help with our plumbing.
Dan arrived on time and was very professional and courteous. He quickly found the problem and made the repair.The cost was for the service call fee only which I thought was very fair.
Angela Weber
3 months ago
Very professional, I had to have service done for both my air conditioning and plumbing. Both techs gave up front pricing which I really appreciated.
Ryan was awesome, one of the best plumbers I’ve had look at any water issues in my home. I will only be getting service from Cellino (specifically Ryan) moving forward. Very professional, knowledgeable and friendly.
Cheryl hartman
2 years ago
Dan was wonderful. Very respectful of my home when he came in... He explained everything to me in detail. This is the 2nd time I've used this company and I would highly recommend them to my family and friends. Thank you, Dan!!!! Also ty Amanda for getting back to me about my question. Very professional office staff too!
Had a furnace check up performed. The young man was polite and professional. The service was completed in a reasonable amount of time. I was given a description of the service and an assessment upon completion. I was also informed of an available rebate with instructions on how to complete it. I am very happy with the service I received from Cellino Plumbing.
Chris was the only technician that could find out what was wrong with our AC unit. I am so grateful for his expertise and skills! His professional skills and knowledge are outstanding !!
We had our main line clog in the evening, and waste was starting to backup into our bathtub. Their 24-hour service was quick to respond, and the technician had the problem fixed quickly. The technician was very professionally, friendly, and was great at explaining why and what he was doing. Thanks to Celino we had our bathroom back to functioning that night.
Dan was very personable and professional. Answered all my questions. Dan went out of his way to supply me with filters that I needed. Will definitely call again.
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