WNY Plumbing

Discovered a leaking pipe in my basement over the weekend. Called and spoke with Dan at WNY plumbing. Dan had a guy out to my house within an hour of the call. Did a professional job at a very reasonable price. A very classy organization that has been around a long time. Keep up the great work!!!!

I contacted WNY Plumbing yesterday, re a problem with my faucet that they installed. I was advised that they would have a plumber at my house today. In the time that they said he would be here, he was here. (After he called) The plumber, Taylor Powers, was very professional and friendly. He explained every thing that he had done and answered all my questions. The faucets are working great. I was very impressed. I would suggest any one in need of a plumber to use WNY plumbing.

The technician was on time, polite, and fixed the issue in less than 1/2 hour.

Came right out after I called. Our tech, Taylor, was professional, friendly, and didn’t mind our dogs! Great service - would highly recommend!

We needed a plumber to repair problems with our plumbing system.I called Dan at WNY Plumbing and he scheduled Brad to our job. Brad was prompt and extremely professional, completing the work to our satisfaction. I would not hesitate in calling on WNY Plumbing again if necessary.

We have used WNY Plumbing for all of our plumbing needs for more than 15 years and we are extremely pleased with the service provided. Their technicians, specifically Mike and Taylor are excellent: highly professional, very knowledgeable and efficient. They leave your home in pristine condition after every service. We would not go anywhere else but WNY Plumbing and recommend them highly and without reservation.

We own a new built Marrano patio home we have been experiencing low flow coming out of our master bathroom shower. Yesterday WNY Plumbing sent Mike M. to see what the cause was. After carefully removing the fixture and checking various possibilities he found that this fixture had a restriction in the valve assembly. Well after he fixed the restriction our shower now works the way the show room shower worked with force another words great. Mike is professional a true journeyman he didn't just try to talk his way out of fixing the problem he fixed it for that we are very grateful and would recommend him and WNY Plumbing to all of our friends.

I was told by my washing machine delivery man that I needed new shut off valves. I called WNY plumbing because they had done work for my mother and she was happy with them, when my service guy Kyle showed up he told me I didn’t need new shut off valves just a little tightening and didn’t even charge me a service fee. I definitely recommend if only for their honesty WNY Plumbing!!!

Ricky from WNY is the BEST. Some water came from our storm pipe line. We called several companies to come and take a look. Most of these companies have very high google review, such as 5.0, 4.9, etc. One of them gave us a 4k quota and told us we need a new bubbler system; another one gave us a 2k quota and told us one pipe needs to be replaced after sending snake and camera down to the pipe. Ricky came several days ago and told us it is just because the pipe is blocked and he successfully drained it within one hour - saving us lots of money. He is very professional!! Definitely choose WNY when there is a pluming issue next time.

Used WNY Plumbing 2 times this summer (2021). Both times they were able to schedule visits within a week. Mike expertly installed our bidet seat, new toilet and a second hot water tank in no time with no mess.
Can't say enough good things about Plumber Mike: knowledgeable, experienced, pleasant and professional start the list.
Calling them again now.

Mike from WNY Plumbing was great. He called to let us know he was on his way and was right on time for our scheduled appointments. He was cordial, pleasant and very knowledgeable. We couldn’t have asked for a better experience and will recommend WNY Plumbing in the future.

Paul

Patrick was extremely professional, expert, careful, knowledgeable, respectful of our home. Rare in this day and age.

Great contractor, very professional, very clean, and always arrive on time. I highly recommend them. Mike was great.

Had them install a water purifier, water softener and back up sump pump.
Great job. Very friendly and explained everything well. Very pleased and cleaned up so well we couldn't tell that they were there.

Best customer, quality and price in the area! Installed our backup sump pump on our new build. Mike installed and was very knowledgeable and helpful with any questions we have

WNY Plumbing will be our go to for service

Mike was great. Very professional and provided great service. Highly recommend

Excellent service and advice!

Would not recommend. They do not honor their warranty repair. They installed a kitchen faucet which started leaking after some time. The repair was performed and billed by them, then the leak started a few weeks afterwards.After calling them twice, the answer was Will call you back - they never did. Feel disrespected.

Kyle was on time. Explained everything he had to do. Replaced 2 toilets, kitchen sink and faucet, made it fit the space, installed two new bathroom sinks and faucets, installed a new sump pump and back up system in under 6 hours. Removed all the old stuff and all the packing. Took me thru for a walk thru and made sure I was satisfied. The only thing is the new toilets are a bit too high. But overall everything was great. I’ll use WNY plumbers again if I need them.

Mike knows what he is doing and there are never any issues, Wny did the original install on our house when it was built in 2008 and have serviced ever since with no problems or concerns

WNY responds and repairs quickly. Mike is great. He does take the time to answer any questions. A house built in 2006 just old enough that we need to have proper maintenance…Total confidence in Mike and WNY Plumbing.

Excellent response and professionalism with an item under warranty from a new build.

We’ve used WNY Plumbing since we moved here in 2006. Over the years they’ve installed a water heater, replaced a sink, repaired a sink, and fixed our toilets a time or two. Their service person has been on time or was courteous enough to let me know if they were running late. The repairs have always been thorough. As a small business owner myself I can say that they check all the boxes regarding good service, reasonable pricing and customer service.

We have used WNY Plumbing and are quite satisfied with their service and prices. Mike, our service tech, is very thorough and completed the job to our satisfaction. He called to tell us when he was on his way, very aware of the covid requirements, treated us with respect, and willing to answer all of our questions. I would highly recommend WNY Plumbing.

They're a lot like Holmes in homes they believe in doing it right the first time.

Excellent service!! Mike is very professional, very knowledgeable! Had ease in scheduling the appointment!! Definitely recommend!

Quick, courteous,efficient,knowledgeable,reasonable prices. Just loved Mike, he was extremely friendly and would highly recommend this company to anyone in need of plumbing work and will use again if needed.

Mike and Dan were amazing at WNY plumbing…complete professionalism from start to stop, amazing response time, excellent service…Thank You

WNY plumbing was punctual, professional and provided quality service. I have used this service several times and highly recommend them. You will not be disappointed!

We have used WNY plumbing multiple times. Last time was for a new hot water tank, this time was for a water line repair, faucet and toilet installation. It was quick and easy to set up an appointment, the service tech was on time, neat and very professional. I would highly recommend using them for your plumbing needs.

Excellent service. Mike and Tyler installed a part for my water heater. While installing the part, Mike noticed a slight air leak on the air intake which he fixed. They both have a great sense of humor and answered all of our questions. I would highly recommend WNY plumbing.

On time, very professional, and a good value. The plumber explained everything well and cleaned up taking all scrap with him. Highly recommended.

This company is great! I had an associate named Mike. Super friendly and professional. Very prompt as well. He has excellent communication as well. They go above and beyond. Would not use anyone else. Thank you western NY plumbing!

Sump pump replacement. Great service, on-time, worked neatly and cleanly, explained everything. Dan was great for setting up appointments and Mike was great at the actual service. Super happy!!! Thank you WNY Plumbing!

Super pleasant staff on the phone . Plumber called first to let me know he'd be there within 1/2 hour. Fixed the issue with no mess, no fuss. Even asked if there were any other issues I needed fixed while he was on premises. Reasonable cost and very professional. Highly recommend.

WNY Plumbing was incredibly helpful and responsive. I talked with Nancy on the phone—extremely professional and kind. She was very attentive and referred me to Mike right away. He was at my house within 25 minutes and addressed the issue quickly. Mikes is also very professional and kind—and knowledgeable. Thank you WNY Plumbing!

The staff at WNY Plumbing is unmatched. They are professional, experienced, and trustworthy. 10/10 would recommend!!

I have been a customer of this company for several years. In all my dealing with them, I have found them to be extremely pleasant. They always take time to explain things and the best thing is they arrive for their appointments on time. The work is performed in a professional manner. All service people are polite and knowledgeable and their prices are fair and reasonable. They stand behind their products and their service. All in all - a terrific company to deal with.

110% great customer service. They made sure the issue was fully resolved and not patched together.

called AM, visited PM, diagnosed problem which i already knew. (heat exchanger water supply inside unit burst in a 12 year old tankless system). They replaced next day. Mike and Tyler were efficient and did good work removing and reinstalling new unit.

Taylor Powers, licensed journeyman plumber was excellent. He made sure the job was done right before he left. Excellent customer service. I would definitely call WNY Plumbing again if I had an issue. Thank you Taylor for a job well done.

Professional and courteous. I would definitely recommend 😀

I'm very happy with the overall service we received earlier this week. I had a clog in the kitchen sink. They gave me pricing over the phone and were up front about expectations. Within a few hours, we received a call saying they were going to be there soon. Upon arrival, they were friendly, assessed the situation and got right to work. Brad gave some feedback and left the area clean when he was finished. They would be the first call I make if I needed a plumber in the future.

Plumber (Ricky) installed a walk-in bathtub and a gas hookup for a dryer. He was prompt, professional, and did excellent work. Highly recommend.

WNY Plumbing did our basement bathroom plumbing when finishing our basement. They did quality work and were very professional. Their installation was neat and they cleaned up after their job was finished. I would highly recommend WNY Plumbing to anyone in need of a reliable, quality plumber!

Thank you Mike for your hard work! I know running my gas line was definitely more complicated than it looked. Than you for your perseverance!

Excellent workmanship. Could not be happier with the installation.

I have been a customer for 5 years. WNY Plumbing did all the plumbing for my new house. They did great work. This is the only plumbing company that I call and I just want Mike for service. Mike is professional, talented, and explains things so I understand how to avoid future problems. He is outstanding. The best service person that I have ever had period. Call WNY Plumbing and ask for Mike for outstanding service.

Mike was very professional and did a great job with everything I asked.

Amazing job! Extremely professional. Will be using only them in the future. Highly recommended.

Mike was very prompt and VERY knowledgeable about fixing our Steamist system!
Thank you so much for getting our shower heads going again!
Jeff & Joanne

WNY Plumbing is one of the best in the Business. I am Chairman of the Lake View Fire District and use them exclusively for any problems we have in either one of our 2 District Buildings. They have taken care of Tank-less water heater installation, outside drain tile problems, indoor trench drains running slowly in our truck room... the list goes on and on. They respond quickly to our emergency calls and our requests for quotes for any work needed out side of emergencies.
I would strongly suggest that anyone in the greater Buffalo area use this Company for all of your home and commercial needs, we are more than satisfied with the overall performance of WNY Plumbing, and will continue to use them whenever needed. You will not be disappointed!

WNY Plumbing installed the water services in my house and has stood behind them every step of the way. Not many problems - but when we’ve had them, they are there to make it right. Will absolutely continue with loop WNY Plumbing into the future.

I contacted Western new York plumbing, I needed my toilet sealed, and had a water back up sump pump put in. I had the pleasure of dealing with Patrick. He was very friendly courteous and did meticulous work. Thank you western New York plumbing!

Mike came out to quote several things in our home. He was on time and calls when he is on his way. During service today Mike worked efficiently, neatly and was within the quoted time window. We will definitely itely keep using WNY Plumbing.

Barrett and Dan Greene are very professional and strive to achieve impeccable service and fixtures to their customers. I’m a very satisfied customer. Please support this local family business. They send the competition down the drain !!!:))
Kind regards
Bob Desiderio

We have used WNY Plumbing a couple of times and every time they are wonderful! Quick response, on time, constant communication and confirmation of appointment, professional and an overall pleasure to work with. They address the issue and correct immediately. Highly recommend them for any family and friends!! Will continue to use them for any needs we may have.

Good value in my mind, the unit I needed would have been roughly half the price they quoted, leaving the rest for supplies and labor. Highly doubt I could have done the job myself any faster, cheaper, or easier.

Outside of that, this was as smooth a process as could be. I called for an quote, within two days I had the number, and within two business days of that I had a new water heater. No fuss, no delays, no surprises.

All in all, I got a nice new water heater, installed correctly/professionally, without having to do more than make a couple calls. What's not to like?

Mike professionally repaired our drain line leak while minimizing required removal of sheet rock. Mike is courteous, professional and neat technician skilled in his trade and a good representative for WNY plumbing. Highly recommend

Very professional. Explained everything well.

Excellent company & staff. Would highly recommend.

Pat was very professional, courteous and on time. He did a good job! Very pleased with the look and quality of the new toilet. Thank You!!

They were asked to replace a tub and it’s surround. Plumber arrived on time, ready to roll. They coordinated additional help and parts arrived in time. This was a well choreographed operation. Very professional, very competent, very considerate

Did a quick and professional job replacing sump pump.

Very responsive service team as usual!
Service Rep Mike was very punctual and on time as scheduled.
Called ahead of time, was very polite, professional and explained what and why in his service visit. Would highly recommend this company as have used them many times over the years! Thank you Barrett!

Mike was very professional.

They responded fast and I think did a very good job to make sure our toilet will last. Thank you

Mike was phenomenal, very pleasant, great customer service, answered all my questions with recommendations. Would highly recommend for any of your plumbing needs

We have been using WNY Plumbing since building our home in 2012 and have had nothing but excellence from their services. Mike is beyond helpful, professional and kind. We also appreciate how respectful and clean Mike leaves things when doing repairs. He always explains the issues and shows me, to help us maintain things. It sounds crazy but we look forward to seeing him from time to time to catch up whenever we need a repair.

We highly recommend WNY Plumbing. For us, Mike is the best around and we are grateful. Thank you so much for taking care of our home.

Respectfully,
Jill Kulczyk

Hands down the best ! Mike is our guy , never leaves us disappointed and makes sure he figures out the problem before he leaves . Strongly recommend

We had some minor plumbing issues with our new house that needed attention. Taylor was here this morning and did a great job of quickly fixing these things that have been bothering us for a year now. Work was greatly appreciated.

I have a new house I purchased from Natale Builders in Nov'20, and WNY was contracted for the entire plumbing. I called WNY, when I took an extended soak in my second floor tub, and the morning after noticed some water seepage in the first floor dining room ceiling. Mike was amazing from the start. He was on time and extremely courteous. He diagnosed the source of leak, which was a loose overflow cap/gasket in the second floor tub which was causing some seepage in the first floor ceiling along the seams. He sealed it with a silicone sealant, and mentioned writing a report to cover the ceiling repairs...i will comment on that part once its done. But, coming back to Mike's service, its refreshing to see that excellent customer service still exists. (He even gave me some helpful advice about my water softener :)
Thanks Mike and WNY!
Anu

Our experience with WNY plumbing has been nothing but excellent. Always on-time and call when they're on their way. Professional in every way and they do excellent work. I will choose them every time I have an issue. Highly recommend

thank you for a job well done! Pat was great!!

Mike was our technician. He was very professional and knowledgeable. He cared about leaving the kitchen area clean. Very happy with our new product. Will use WNY Plumbing again when necessary. Happy customer

Took care of my issue very quickly! Price was reasonable and staff was nice definitely recommend to anyone in the local area

They seem like nice people, but take absolutely no pride in their work as well can snap and be very abusive at times. Would not recommend.

WNY Plumbing was the contractor used by our home builder a few years ago. WNY Plumbing has continued to provide excellent customer service since then. Most recently, Mike installed hot water outdoor faucets to my home and neighbor’s home. We added them for the resurfacing our pond for the kids to play hockey on through the winter. Mike has done a few other installs for us and been very accommodating with great interactions. Mike also takes the time to answer any questions and ensures that you have a full understanding of services provided along with the associated costs. After installation was completed, I have asked Mike and the WNY Plumbing to send a proposal for roughing plumbing for a full basement bathroom. After the years of quality service and the continuity of mostly dealing with Mike, we are confident that they will do a fantastic job with the new bathroom.

Consistently reliable. Mike did this call does careful work. Always polite and dependable.

We needed to have a new sink installed. Mike was prompt, professional and patient throughout the entire process. We are extremely pleased with the service we received and love the finished look of our new sink.

Service technician, Mike, was professional, courteous, and informative.

A+ service, highly recommend!