Best Water Heater Repair Tankless Water Heater in Boston MA

While working in the Brighton area CTW was my companies go to. Always friendly and knowledgeable. Always recommended them

Incredibly grateful for Frank, who quickly came to my house on a Sunday when I accidentally dropped my ring down the sink. He and a coworker found my ring in no time and he was incredibly friendly and reasonable. I will definitely be calling him again!

We purchased a tankless water heater and the team did a great job with the installation. They were very professional and had quality workmanship with all the work involved. Also we are very happy with their prompt response to our call.

Super friendly and professional definitely highly recommend this company! If I ever need a plumbing company again I know who to call 😊

Rich is the most responsive plumber I have met. A solid professional whose depth of experience and knowledge can handle any all your plumbing work. Our job look like a straight forward electric water heater, but no, there were problems in evacuating old tank. Rich had all the tools to circumvent the issue. The work was completed in a timely fashion at a good and competitive price. I highly recommend Rich for any of your plumbing work

I was pleasantly surprised with my experience with Advantage III. I called on a Monday morning, they picked up right away and were very friendly. I was able to get an appointment the next day to look at a water leak I was having in the basement. The plumbers came and identified and fixed the issue within an hour and a half and they were very nice and seemed to be very knowledgeable. Would recommend!

Tim was extremely helpful in fixing my water leak and replacing a rusty gas pipe. It was late in the day but he stayed til he was done on a Friday night. Much appreciated!

Very nice people! Highly recommend

Zane came out and fixed our unit within 4 hours of calling Winters. He was very responsive, knowledgeable and personable. Highly recommended. The unit was up and running in no time!

So, we all know plumbing emergencies alway happen on holiday weekends, right? Of course! We lost our hot water Friday night. Spent hours Sat leaving messages with answering services, waiting for callbacks.. UNTIL we found Jay at Aaron Plumbing, who ACTUALLY PICKED UP THE PHONE and asked detailed questions about our situation. He and his father came out the next day and took care of us. That's the bottom line: they were responsive, and took care of us. Highly recommended.

Very unreliable - does not show as promised, does not return calls. Spare yourself some time and find another company.

Kevin was very quick to answer my email and phone call and was able to check our units just a few days later! He did a great job on assessing what was wrong, diagnosing the problem and repairing it. He also was great at explaining the process to me which I really appreciated. I'm so glad to FINALLY have a functioning AC again! (Particularly before summer starts). Thanks again Next Step!

You guys are Boston's foremost experts with HVAC and refrigeration systems. Thanks again for your help.

I decided to use this plumber solely on the reviews and that was a big mistake. I have never written a negative review in my lifetime about a business since I also own my business and know how difficult customers can be sometimes. I scheduled an appointment with this company at a certain time but they showed up 4 hours earlier and I was not home. They rang the bell came in did the work in under 1 hour which was a very simple job with very little supplies necessary. They charged twice what the normal cost of the job would be and took advantage of the person who was home just because she was a woman. I gave the business owner a chance to respond to my complaints instead to be called a liar who is trying to cheat them and several other names. They claimed that they charged per hour labor from the time they got the call and left whatever location they were at trying to explain the outrageous price and that I had to pay for time and gas for them to travel to me which I live less than one mile away. Then they said they charge a flat fee for this specific job each time which is false because I explained the job and even texted them a picture and they said that they need to come out to see it to give me a price. They did try hard to explain the over inflated price in which there is no explanation. They even charged in the invoice for the appointment even though they claimed to waive that once they start doing the work. There was no break down of labor costs, cost of parts just a huge total with an appointment charge added on. They said they would offer a discount on my next job or a $50 discount because they know they did me wrong. I feel completely taken advantage of and I was not home to approve this job and it is a shameful to take advantage of women to make profit. I believe in making an honest living. This was not honest at all what they did. Proceed with caution with this plumber.