Best Tankless Water Heater Repair in Boston MA

Very friendly staff, and very pleased with the professionalism as well as the work done. Staff was great about wearing masks/social distancing during the job as well. 100% would use again.

I called Frank on Sunday nite because our HVAC was blowing hot air. He came on short notice Monday morning and took care of everything quickly, and also offered me DIY recommendations so I can fix minor issues myself in the future. Frank is super professional and super friendly, I would highly, highly recommend him to anyone who needs AC, heat, or plumbing work. You will not be disappointed. Great guy and great, quick work.

Tankless hot water heater decided not to work after 5 years of perfect operation. The service tech was a bit strong at first on the “might need a new system” thing for various ‘reasons’ but that went away after he worked with the technician on the phone and it became clear that just a few adjustments were needed. Overall a good experience, I would definitely use them again.

I highly recommend Frank for plumbing problems you may have.. he was professional, friendly and explained things clearly.. he even checked a smoke detector I was having a problem with. I will definitely request his services in the future!

I called Rich Matthews at the beginning of December to talk about replacing my ancient (1982) furnace and a water heater that was starting to hurt. Add in that I was trying to do it through Mass Save with a heat loan. Rich came out to my house on a Saturday to look at the job and give us the quote we would need to get the heat loan. He had the quote to me that same day via email and he dropped off a paper copy the next business day. He's forthright and honest and he started teeing up the special pieces we would need while we were waiting for the bank to approve the loan. He was very responsive the whole time and was good about giving me a call for updates.

Because of the jury-rigged nature of the old furnace, he told us it would take two days, possibly three, to get the old one out and the new furnace and water heater in. He replaced the water heater on day one so we wouldn't be without. Then he worked late on a Friday to get everything done right before the temperatures dropped down below 20. The new ductwork, venting, and drain for the condensate are all really well done. You can see the quality of his work. It is well below freezing outside, and this is the warmest my house has been since I bought it. He even came back after the install was complete to change an exterior fitting for the air intake because he wasn't happy with the part he had on hand when he did the job originally.

10/10 I would go back to Rich for any work I needed done.

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.

I have had Pann Home Services & Remodeling as my home furnace service provider for many years. They are always on time for appointments, and a lot of the time they can come earlier than the original appointment time. They explain everything they are doing, and are extrememly consciencous about cleaning up after their work.

I think they are terrific!

After numerous phone calls , we hooked up with Steve and his crew. We will be customers forever. They are, without a doubt, the most professional company to work with. We had no heat in various parts of the house for 9 days and they worked diligently to get it back on. They also fixed three broken pipes. Thank you True Blue Don’t take this personally but I hope to never see you again unless it’s to buy you a beer. !!!
The Mulligan family

John, Kane and the other plumbers who have done work in my home are courteous and professional. The bill is a little pricey but the service and outgoing personalities of the technicians are top-notch. The office staff is also professional and eager to match you with the best time slot and technician for the job.

So, we all know plumbing emergencies alway happen on holiday weekends, right? Of course! We lost our hot water Friday night. Spent hours Sat leaving messages with answering services, waiting for callbacks.. UNTIL we found Jay at Aaron Plumbing, who ACTUALLY PICKED UP THE PHONE and asked detailed questions about our situation. He and his father came out the next day and took care of us. That's the bottom line: they were responsive, and took care of us. Highly recommended.

I had Velocity Plumbing come service my Baxi boiler. They were very responsive and it was easy to schedule an appointment with them. The service was thorough and done in a timely manner. They seemed knowledgeable as well. Would highly recommend!

Kevin was very quick to answer my email and phone call and was able to check our units just a few days later! He did a great job on assessing what was wrong, diagnosing the problem and repairing it. He also was great at explaining the process to me which I really appreciated. I'm so glad to FINALLY have a functioning AC again! (Particularly before summer starts). Thanks again Next Step!

We needed help with our HVAC system during a heatwave. They were very quick to respond and very helpful and they came out. Would recommend to anyone.

Two other plumbers had no idea what was causing my heating system to fail. After wasting money on service calls, GPH had it figured out within an hour of inspection and fixed within a day. These guys are experienced and reasonably priced. My go-to from this point forward.