Best Repairs And Maintenance in Boston MA

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

Incredibly grateful for Frank, who quickly came to my house on a Sunday when I accidentally dropped my ring down the sink. He and a coworker found my ring in no time and he was incredibly friendly and reasonable. I will definitely be calling him again!

Drew sent Juan for an emergency very quick. Juan did a great job correcting work of other plumber from day before. Great service and very professional.

Paul was very polite and professional. I am very happy with my new water heater. Very clean and professional plumber that I would like to recommend to anyone.

Power Plumbing did an awesome job! Replace garbage disposal and fix the leak. Very happy, next day service and cleaned up after.

Horrible customer service experience. In the midst of the record temperatures I had a couple of pipes burst. In a panic I called a bunch of plumbers including McMahon because of their amazing reviews. They told me they were all booked up for the day (Sunday) but could schedule an appointment for Wednesday. I decided to take it.
Luckily, I was able to have a different company come to repair the pipe. Shortly thereafter I realized my heat via my boiler was not working properly. I had not cancelled the appointment with McMahon for Wednesday, but they did not show up. When I called to inquire why no tech showed up they told me they had no record of my appointment, but they would call me the following day.
On Thursday, I received a voicemail and called back to get a window. They let me know my window was between 12-4, but would likely be after 2. A little after 3 I hadn't heard anything so I called to confirm they were still coming. The woman told me they would not be coming and denied the appointment. She even went to listen to the recording of my call that morning and then just apologized that they agreed to a time slot.
I completely understand things are incredibly busy, but I have twice now cancelled/rearranged my plans to be home during my set window to have someone no show. They should not be committing to time slots or making appointments and then no showing. At a minimum they should be making courtesy calls as soon as possible when they know they cannot make it instead of me needing to continually chase them. I would not recommend them to anyone as clearly their scheduling system (or lack there of) is a mess.

I like that you work quickly and professionally! thank you for your work!

Frank is great! Responsive, on time, addressed the repair to our sump pump with ease, and double checked his work. I highly recommend and will be using him again! Plus his rates are great

We have used Tony for a few projects around the house. He communicates well, shows up on time and, most importantly does good work and stands by it.

Plumbr has always been responsive and professional. I have called them for leaky toilets, new sump pumps, crawl space pipe repairs, and more! Best plumbers around! Provide reasonable prices for outstanding service. Trusted and verified!

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.

Very good work. Great attention to detail. I will con't to work with PANN

Chilli Willie has come to our aid multiple times and is always super responsive, communicative, prompt and professional! They've provided quick, quality solutions basically on the spot. Seriously exceeded expectations.

Terrible customer service. Overpriced

Fixed a frozen/burst pipe that was in a tricky location in the wall. Professional and fast. Highly recommend!