Carrie Braverman

2 months ago

From the simple tasks of unclogging drains, to installing fixtures in the kitchen, to helping with sewer pipes, I’d be pleased just to have someone reliable, responsible, and reasonable, but Tony is all that and more. He bends over backwards to help and then goes the extra mile with helpful tips and recommendations.

Back in Feb when the Boston area was predicting a night of -30 degree temps on the same day I was flying out of town, Tony spent time on the phone with me the day before, going over all the steps I should take. Then, knowing he was going to be downright pummeled with calls for frozen pipes the next day, he even offered to come check the house when he could to make sure the water was running and all looked okay if I left out a key. I will never forget such an amazing gesture. There is truly no better plumber. Always responsive, always skillful, and always the extra mile.

Jorge Santos

2 years ago

When I needed to replace my water heater due to a leak, Anthony did it the next day. And when it needed repair due to a manufacturing defect, he went out of his way to find replacement parts and fix the issue in the middle of a weekend. Thanks to Anthony, I did not have to spend days without hot water.

Kim Proctor

a year ago

I am very happy with how quick and professional Anthony is at removing old hot water heater, installing the new one and telling us all we needed to know to flush all the pipes soon to help it all work better. Have used him for several years now, very happy.

Ross Gelbspan

6 years ago

We had an ugly situation in which an invisible toilet leak ended up eroding our bathroom floor so that it partially caved in. Tony diagnosed the problem and told us how to proceed. We hired a person to rebuild the floor and tile the area. I was particularly impressed by Tony's thoughtfulness in continuing to text us about the progress of the floor and tiling job. Clearly he gives a lot of thought to his customers As soon as the floor was complete, Tony and Ralph returned to install a flange and outflow extension as well as installing new low-flow toilet. They cleaned up scrupulously after the job. I would happily recommend Drain Flow to anyone needing a household plumbing job. Great to work with. Reasonable costs. Extremely reliable.

Gabriel Mireles

4 years ago

We've used Anthony for a couple different projects in our home and have had great experiences with him every time. He responds quickly, shows up when he says he will and gets the job done at a fair price. Great plumber!

Thomas Radzinsky

3 months ago

Recently our toilet drain became clogged, and not having a plumber, we posted on our community email site asking for recommendations, which is how we found Tony. Within a few hours he arrived with his crew and soon unclogged the drain. (For dog owners: Our dog is very territorial, but within moments of Tony arriving she was letting him pet her.) Tony has come three more times, the second time to replace our toilet when installed by a previous plumber having it some distance from the wall; now it is positioned as it should have been. Next, he put in a pop-up drain cover in the bathroom sink. This week I contacted him asking if he knew someone who serviced in-ground sprinkler systems as I was unable to contact the company that serviced our system. Tony, who was working a few house away, came and showed me how it works. Whenever there is any plumbing related issue, we will always contact Drain Flow Inc.

Alan Lada

4 years ago

We have used Tony for a few projects around the house. He communicates well, shows up on time and, most importantly does good work and stands by it.

Ryan Connolly

2 months ago

I have used Drain Flow many times for different projects and needs. Drain flow is always honest, prompt and responsive. They have literally saved me and bailed me out of horrible situations. HIGHLY recommend.

Thomas Troy

4 years ago

Tony did excellent work for us on three different occasions over the last 8 years or so. He has always been very professional and honest. Above all, we have been impressed by his upstanding character (not to mention his skill at clearing drains).

Daniel W

2 years ago

Great experience from start to finish. Our water heater started leaking so we needed an immediate replacement. As other reviews mention, Tony was very responsive via phone and text which helped provide an overall positive experience. We set up time for a replacement on a Saturday morning when it was convenient for me. I had also gotten price quotes from the big box stores, Tony’s pricing was lower and I’m happy we ultimately went with him.

As an added bonus, I was in the process of replacing my washing machine hoses and had been unable to unscrew one of the corroded hoses with my own tools. Tony was more than happy to help and got the hose unscrewed for me in no time (and free of charge!). Talk about great customer service!

msmarz399

9 months ago

The guys at Drain Flo, esp. Drain Flo are AWESOME! When we have drain issues they always come out quickly. They are clean, thorough, and most of all...HONEST! Thank goodness we can count on them for great service over the years. One less thing to worry about...YAY!

Ivria Glass Fried

6 years ago

These guys are amazing! Called Tony at 8pm on a super cold night when our furnace was dying. He was at our place within 10 minutes. He didn't have the exact part in his truck, but came up with a creative fix that worked great throughout the night. The next morning he got the part and has us up and running in no time. Our pipes also froze because of the lack of heat, and Tony help us fix the problem ourselves over the phone. I cannot speak more highly of these guys. I felt like I was treated fairly and honestly. Tony was super communicative and very friendly throughout the process. Would use them again in a heartbeat.

Brent Wainwright

5 years ago

I am a property manager with a constant need of a plumber that can provide quick, competitive, and most importantly quality service for the needs of my clients. No matter how big or small the job is, Tony and his crew have, time and time again, have delivered on their promises. If you are reading this review and have a need for a plumber, go no further, you have found the right person for the job.

Myrtise Maurice

11 months ago

julesmillan

2 years ago

Last Monday, my water heater started leaking at 3:30AM. I reached out to Tony(the owner). I sent him the information on my water heater. Tony, and his crew were at my door by 8:30 with a new one. By 10, I was back in business with hot water.

I’ve hired them for different projects,and they’ve always delivered. I’ve also recommended them to several friends, and neighbors. They’ve all been thrilled with their service.

Jennifer Sweeney

4 years ago

Tony and Ralph are absolutely amazing. They are both incredibly professional and technically adapt. We have had Tony do work at our house before and of course, he did a great job. I should have commented before, but I didn't. I called him again this morning to see if he could help me out. He had an incredibly busy day, but said he would still fit us in. We are getting ready to enjoy a snow/ice/rain storm, it has already started to snow; but they still came out on a Saturday with these challenges. Tony could have told us no, but he still came out to help us with our issue. He looked at the situation and figured out the best solution. It took minimal time and the issue has been resolved. His prices are incredibly reasonable; yes, you may find someone cheaper, but you get what you pay for. I have made that mistake before and never again. I will only use Drain Flow moving forward.

Jim Kalambokis

3 years ago

My elderly parents had water backing up in their basement sink whenever they turned on any faucet in the house, so I called Drain Flow after reading some great reviews and comparing to another couple of companies. My parents said they got there quickly, were very nice, reasonably priced, and did a great job. Thanks for taking care of my folks guys!

Beth Santos

2 years ago

Anthony and his team are fantastic! We've used them for a number of services, from fixing a toilet to repairing a leak in our refrigerator ice maker to fixing our sink. He always arrives quickly (within 1-2 days of our call if not the same day), is professional and efficient. We will call him again and again and would highly recommend for everyone else as well.

Lillie Marshall

a year ago

We have used Anthony for drain services (toilet, washing machine, hot water heater, pipes) on over 15 occasions, and every time he has been responsive, fast, effective, and extremely high quality. Definitely recommend him!!! Very thankful for his skills.

paul Kapoor

a year ago

friendliness2

9 years ago

Tony is young, energetic, hard working and efficient. He came the next day, sized up the problem, suggested how to save money on the job, charged reasonably, and was done quickly. I got a great new toilet. He is very pleasant and congenial. What more can you ask?

Yahaira Bautista

2 years ago

Great service, very responsive and professional! I definitely recommend Drain Flow Inc!

David Kimball

2 years ago

Anthony has fixed a bunch of plumbing issues at my old house over the last ten or so years, everything from blocked sewer pipes to clogged toilets to leaky sinks. He's always been great: responsive, reasonable prices, and he's given me good recommendations when a more specialized contractor was needed. I highly recommend him.

Roger Graybill

3 years ago

I had very serious leaking from my garbage disposal last week (it had stopped working for months, but the leaking didn't start until last week). The situation was fairly urgent since the water was getting all over the floor, so I called Anthony. He got back to me right away, and fortunately he was able to fit me in that very day. I was very happy with his work. He's highly professional, and he did a great job . I'll be calling him again whenever I need a plumber!

Khaled Hammoud

4 years ago

I'll never use any other plumber! Anthony was responsive, knowledgeable, affordable and punctual. He replaced my unit's hot water heater on short notice and took it upon himself to convince the staff at the hardware store that my old unit was still under warranty, which helped save me a lot of money.

linda f.

2 years ago

Great customer service and workmanship. Replaced the kitchen faucet and the garbage disposal. Quick and efficient and a happy customer!

Susan Rogers

a year ago

I live in a garden level brownstone. The sewer line out to the city usually clogs every year. Experience with several local plumbers has taught me that Anthony is THE guy to call for drain cleaning in Boston. Professional, knowledgeable, affordably priced, efficient, and all that good stuff. Drain Flow outperforms all of the half dozen or so other plumbers I've called over the years.

Matt Sheldon

6 years ago

They came to my house immediately to inspect the work needed, and they came back later in the day to do the job but I had to ask them to do it another day to run the details of the repair by the person buying my house. They understood and came back on my next day off of work and did the job perfectly. Immediate response and flexible scheduling.

nn ng

8 years ago

I met Tony first when he installed a new water heater for us. He installed our water heater and found a problem with the vent pipe which was all corroded. He was professional, amiable, reliable and timely! His price was very reasonable as well. What more could you ask! Well, we didn't expect to need his services again so soon but 2 weeks later there was a back up in the basement bath and I was SO glad I have someone like Tony to call. I called him frantic in the am and he came out right away. He cleared the line and I can't sing enough praises for Tony. His assistant Ralph is great, too. He offered to put rock salt on my icy driveway. I would not hesitate to recommend this awesome team for any plumbing needs.

Jeff Davis

6 years ago

Tony and his crew are true professionals. We've now had them come out to replace/fix our garbage disposal twice, most recently to remove one that was leaking all over our kitchen, the day before Thanksgiving. Not only was the Drain Flow team responsive (phone, text, email) they were incredibly prompt and kept me informed when there were updates in their service schedule. Additionally they provided instructions on maintenance and troubleshooting should issues arise in the future. THESE GUYS are our new family plumbers.

Michael Egan

11 months ago

Anthony was extremely responsive, timely and quick to work. Very reasonably priced, honest and would recommend to anyone in need of a skilled plumber in the city of Boston.

Luther Pinckney

a year ago

Andy Mueller

5 years ago

We had a clogged tub in our only bathroom the day before we had house guests coming (father's day weekend), so I called Tony Saturday morning for some help. He was already booked so he said he'd try to fit us in, but communicated often and soon was able to give us a firm commitment. Ralph came by first, and as he ran into some issues (bath, sink, and kitchen were all tied together, with no trap access in bathroom) Tony came as well. They were in and out in less than an hour, and cleaned thoroughly before they left. They were quick, courteous, clean, and communicative! I highly recommend them and will be calling them from now on for all of our plumbing needs! Thanks guys!

Nathan Roy

4 years ago

I've had Tony and Ralph out for 3-4 projects since 2015. Besides the obvious stuff about the quality of the work they do (which is excellent), they're always extremely communicative and honest. I call them for everything and will continue to.

Doug Walters - REALTOR

6 years ago

Anthony and Ralph are easily the best plumbers I've ever met in my entire life. They raise the bar for the entire profession. Absolutely outstanding customer service, fast inspection, and solved my drain issues quickly and efficiently. Their pricing is reasonable and they were very personable and great to talk to.

Not only did they solve my drain problem but they were kind enough to educate me on what caused the issues so they don't happen again. There simply aren't enough professionals like this in the world who are completely focused on the customer and not on the bottom line.

If you ever need someone to assist with your drain do not hesitate to call Drain Flow. I had a fantastic experience. They come with my highest recommendation!!

Tim Colby

4 years ago

Tony is one of the best in the business. If you need plumbing services, your first call should to be Drain Flow!

Fang Han

4 years ago

We know Tony for a few years and he is always on time, willing to help, and get things done professionally. He even answers my my husband’s questions related to plumbing through text message from time to time, at no charge. We recently just moved and had him come over to take a look at a clogged tub. He took care of it and gave suggestions on how to prevent things to happen again as he always did. Meanwhile we had a HVAC guy checked our heating system and one of the valves just started leaking and HVAC guy didn’t have the right valve to fix the leaking. Tony stepped in and helped us replace the valve at no cost. We just feel so lucky to know such a knowledgeable and helpful plumber. Would recommend to everyone!

Amy Sobota

2 years ago

Elizabeth Colby

2 years ago

Last summer The condo upstairs from me in this beautiful old 2 family home had their main old drain pipe in the kitchen let go, ran down into my dining room and then the cellar. Tony found it had also left mold. Tony and his team worked all day and then some during a heat wave to replace all the pipes, help us get someone in to deal with the mold. They were very professional, knew exactly what they were doing. Today, I had no hot water, Tony was here as soon as possible and replaced a gas valve. I would never use any other plumber. Tony is the best.

Andre Loli

5 years ago

Great service and price from Drain Flow! I woke up Saturday morning to discover my hot water heater was leaking, and that it needed to be replaced completely. I called a few places and Drain Flow gave me the best quote. I wanted to get a specific higher model water heater due to the longer warranty, but it didn't seem from the photos I sent that the electric hookups would work. So when Tony from drain flow came same day, he saw the setup in person and said it could definitely fit the other tank. Tony wanted to make sure that I got the value I wanted from my water heater. So he went back out to get the different water heater and came back same day to install everything perfectly. Amazing service, friendly attitude, and great price.

Thank you Tony!!

Zachariah Hennighausen

6 years ago

They have preformed numerous repairs and inspections for us. Each time their work has been outstanding, very respectful of the house, and they have exceptionally competitive pricing.

The first time they removed an exceptionally deep and stubborn clog. We had a 25' drain snake, which was not able to reach it. The 2nd time they diagnosed and repaired a sump pump float switch. The 3rd time, most recent, they conducted preventive maintenance of our heating system. They removed all the air, identified which issues I did not need to repair now (just keep an eye on), and conducted training on boiler operation . These folk truly know their craft and preform exceptional work.

I will continue using this service company as my go-to plumbers.

Brian Fitzgerald

5 years ago

I found Anthony and his crew at Drain Flow a few years ago through a google search as I was looking for some plumbing help. Since then I have used the service several times and have been very satisfied each time. Anthony and his crew do great work, get there fast, and communicate incredibly well throughout the whole process. I will continue to use them as issues come up, and I have no doubt that they will continue to provide great help!

Connor Capece

3 years ago

Anthony is fantastic. Really appreciate his work and dedication to help his clients.

Lisette Tamkei

3 months ago

Tony was super responsive and does quality work. He was able to come last minute to take out the toilet and vanity before the tiler arrived.

Not only that, there was a leak because he overtightened the attachment and had to come back to fix it and didn't charge us. A lot of companies could have said it happened after the install and charged us.

Definitely our go-to plumber!

Barbara Brescia

6 months ago

Anthony was very quick to respond and was very communicative about how and when he could fit me in his schedule. This was a non-emergency situation, disconnecting the gas line from a broken clothes dryer and connecting the new dryer to the gas line. He kept me up-to-date on his arrival time and got the work done quickly, cleanly, and well. He had been recommended to me by 2 coworkers who have used his services for years; I would also highly recommend.

Carl DiMarzio

6 years ago

Tony was awesome - he was able to come out less than a day after I reached out, he kept me up to speed so there were no surprises, and he worked his butt off until the job was done right. He absolutely earned the top place on the shortlist if I ever have another plumbing issue.

Maria Carlson

4 years ago

I have used drain flow many times over the past eight years and have had nothing but positive experiences! Anthony is reliable, professional, reasonably priced, does wonderful work, communicative and always comes as soon as possible which is usually the next day. Drain flow is busy because they are wonderful, but they always find a way to fit me in because they truly care about their customers! I am so grateful to have a good plumber and to know these wonderful people.

Mike Peavey

3 years ago

Had a leak coming from the upstairs into the basement in Jamaica Plain, ON A SUNDAY!, texted Tony and he responded immediately. When he showed up, he diagnosed the problem, a cracked cast iron drain pipe buried in a wall from our kitchen and cut out the old pipe and replaced it, two hours later all was good. We have used Tony a number of times and we're never disappointed with his work or the price. Thanks!

Carol B

4 years ago

Noticed a leak under my bathroom and called probably a dozen plumbers. Tony immediately got back to me and came right out. Turns out it was a broken plastic flange. He explained the problem and the fix and quickly solved my issue. He was attentive, articulate and quick. He also helped me replace a toilet too. He left both bathrooms spotless. Cannot recommend him enough. Nice guy, great work.

Serge Vieux

7 years ago

Tony is a professional and does quality work in a timely manner. I'd recommend him to my friends and family.

Caryn Hirsch

4 years ago

Excellent service from Tony to replace my hot water heater. Although I did not have an emergency, I was most appreciative of the quick response to my call. He promptly set up a time with me, and showed up right on the dime the next day. He performed the job quickly and professionally. I am grateful to know that if I did have an emergency, he would be right there to help. Five stars for Drain Flow!

Michael Simeone

2 months ago

These guys are the best!!!!. Texted Tony and he was very responsive all day, letting me know when he left one job and was on to the next. Came out to the house at 6pm on Friday night. Tell me another plumber that would do that!!!!. Highly recommend.

Danny L.

3 years ago

First time customer and I had a positive experience with Anthony overall, completing two jobs in one with my kitchen sink - leaking faucet and a garbage disposal replacement. He provided great service and was responsive to my questions about the faucet issue and the varied pricing if I supplied the replacements or not. I called around noon and several texts later, we agreed he would come first thing the next morning.

Anthony texted me to confirm the appointment in the morning and updated me on his ETA. He and his associate arrived in face masks (a welcome and necessary precaution due to COVID-19!) and made quick work of both replacements. Tested to make sure both faucet and disposal were working and they were done. I thought he was there for a about an hour but when I checked the time, it had only been about 40 minutes to complete the work and settle up. They worked quick!

I reached out because of the positive reviews I found online and was not disappointed! I'll be sure to reach out to Drain Flow again if I find myself in need of any other drain services!

Yasmeen Abdel-Ghaffar

7 years ago

Summary: Perfection. Perfection. Perfection. You probably need them more than they need you!

I can give a dissertation on how amazing Anthony's service was. Identified problem right away, fit me in schedule, kept to his word and time, helped us understand the problem we had with our bathroom pipe leak, quickly handled it, guided us in advice for prevention, and gave us an outstanding price. Perfection. If you're hesitant. By the time you make a decision someone will probably beat you to the punch that's how much their in demand. His service is priceless. When you have a pipe leak and have paid several people who never fixed it and you are at the mercy of an honest plumber, Anthony will restore your faith in hard working honest people who do an honest and great job. Because lets face it when you're in a pinch anyone can take advantage of you and you won't really know but you'll just have that feeling. Absolutely highly recommended not only for 1 job but for any service they provide and as your regular plumber. Call them now!

Troi Melton

9 months ago

I can’t say enough about Tony. I called and he came out the same day. Determined my tank needed to be replaced and he installed a brand new one the next day. He was quick and educated me about the system as well. Will definitely be calling him again when I need other work completed.

JHC

3 years ago

Great communication and responsiveness. Got my water boiler back up and running as well as fixing furnace issue. Also got clog out of main drain and updated plumbing to main drain. Highly recommend. Honest and works til the job gets done. Wouldn't go with anyone but Drain Flow.

Rosemary

3 years ago

I live in an 1880 brownstone in the Back Bay so every repair is complicated. Anthony of Drain Flow Inc was great! My unusual low-boy water heater died and he managed to find a replacement with a 10-year warranty. He and his helper were troopers bringing the old water heater out and the new one in; I live on the 4th floor. The installation went smoothly and now I have hot water! Highly recommend using Drain Flow for your plumbing needs.

Atiba Johnson

7 years ago

After 3 weeks in our new home we discovered a leaky tub. We called drain flow late, expecting to leave a voice mail for the next morning. We were pleasantly surprised to get our call answered and an appointment for the next day. Can't say enough good things about Anthony. Great communication, excellent customer service, affordable, quality work. Highly highly recommend!

H “Dancing Dwarf” C

2 years ago

Responded really quickly, fixed my heater within no time, and give me good advice on my other machines! Also the price is affordable! Definitely calling them again for future plumbing problems.

Tyler Davis

6 years ago

Very responsive customer service and great on-site service. The technician that came out to our apartment efficiently installed a new faucet and fixed a serious leak for us. If we have any plumbing issues in the future, Drain Flow will be the first place I call.

Emilytaiwan

4 years ago

Tony and his team from Drain Flow is fantastic!!! I own a rental unit in Brighton and it's nice to know that someone can take care the plumbing issue for me. Everytime I call for help, he is super responsive. They will come to you within a day or two. I want to keep my tenant happy and Tony's crew help me to do just that. You also can't beat the price! I am so happy with them and highly recommend it to anyone in Boston who need the service.

D Babbitt

2 years ago

Our house was built in 1955. The shower faucet is original. Recently we had a problem with water not flowing through the hot water valve. Tony and Irving diagnosed and fixed the problem. I recommend this company and would hire them again.

Nobodi Partikula

10 years ago

Awesome service - best find in the plumbing department! Very courteous, genuinely concerned (at first said they couldn't help me because they were too busy, but offered lost of free advice at to what the problem was and advised me that the quote I'd got from another bigger company was much higher than they normally would charge. I insisted on waiting until they were free to do the job (despite endurign lack of hot water), and they came two days later, the problem was fixed in under an hour! Very rare find - competent honest and reliable. Would go back to them anytime I have a problem .

Justine Finnemore

2 years ago

Tony was punctual extremely professional, got the job done in less than 30 mins, while training an apprentice . Great personality, I give this business 5 stars ⭐️ ⭐️⭐️⭐️⭐️ If you have plumbing issues Tony is your guy!!

Haley M

6 years ago

I found Drain Flow online after reading their excellent Yelp reviews and couldn't have been more pleased with the service Drain Flow provided. We were having new countertops installed and Anthony came over the night before the old countertops were being removed to disconnect our faucet/garbage disposal and dishwasher. He then came back a few days later (an hour after the countertops were complete ) to install our new faucet and reconnect all the appliances. Anthony also replaced our water heater on the same day which we decided to finally replace after delaying month after month and he had everything done within a few hours! He was friendly and answered all my questions. Pricing was more than fair and we are very happy with the work that was done. Would recommend Drain Flow to anyone who is looking to get plumbing done right the first time.

Itai Pashtan

4 years ago

He came out to clear a blocked sewer main. He charged $395, which we later found out was exorbitant. Within 1 day it is backed up again. Tony said his buddy Hercules C&G Drain would come out for a more permanent fix. His buddy came with an eye popping quote. We later got quotes that were nearly half the price, and much more thoughtfully put together. I asked Tony to come back as his work clearly was not effective the first time around. He gave many excuses. He was defensive and verbally aggressive. He is not coming back to do the job he was hired and payed to do. He is excellent at making excuses. And Terrible at clearing drains. DO NOT USE.

James Chin

5 years ago

I found my tub and toilet misbehaving at 7am. Figured out quickly it was beyond my ability to work a plunger and called them. They came as quickly as possible and helped me out in a professional way.

Friendly, cleaned up after themselves. I would highly recommend them and use them in the future. I hope I won't need to though!

UPDATE:

Anthony and Ralph saved my butt AGAIN. Anthony has been nothing but professional. I called Anthony for a second opinion on a clogged faucet. Anthony knew right away what the problem was over the phone, and came by as soon as he could to fix the issue. He ended up saving me hundreds of dollars in the process.

Anthony goes above and BEYOND. Very trustworthy guy.

DeeDee S

4 years ago

Rocio Martinez

11 months ago

The most reliable plumber in Boston!

Matt Anderson

5 years ago

Anthony has done several jobs on my water heater, boiler, even toilet. He shows up on time, does great work, has very reasonable prices and is always up front about what is needed and what doesn't need to be replaced.

Lisa Moore

5 years ago

Anthony has been to my house a couple times nows. I keep calling him back because he responds quickly, I can communicate with him easily through text, and he does a great job. Today he came to replace some very old, rusted out drain pipes. He had told me last time he was at my house, about a year ago, that these pipes would need to be replaced. And sure enough, they started leaking about a week ago from corrosion. The job was done quickly and very professionally at a very reasonable price. All the old parts were taken away and the area was cleaned up well. I recommend Anthony and his crew, you won't be disappointed!

Amy L

4 years ago

Drain Flow/Anthony knows drains sooooooo much better than even your best plumber. I called him freaking out about a clogged tub drain. He happened to be passing through my neighborhood and came straight over. Removed some super gross stuff from my pipes, and came back another day when he was less busy to fix my broken tub stopper. Both are working perfectly now. He was professional and courteous, and really really good. I highly recommend him.

Paula Conway

9 years ago

If you are looking for a friendly, responsive, reasonable plumber, look no further. I had four separate issues (clogged kitchen sink, clogged bathroom sink, running toilet and a clogged tub). Anthony arrived early Sat. a.m. and within 2 hours, everything was flowing freely. He had to replace some parts (corrosion) and replace some very bad quality toilet parts. Mind you, my initial call to him was the kitchen sink only; only when he showed up did I tell him of the other issues (my bad) but he and his assistant took on each task without issue. What was an extremely stressful situation for me ended with me a happy, satisfied customer and not feeling ripped off (my biggest fear). He even replaced my mom's (she lives downstairs) toilet fill valve. We have had an issue of banging pipes when either of us flushed our toilet and after 12 years and various plumbers, problem solved! So happy I took the advice of all the great Yelp reviews I read -- Not that I want to see Anthony anytime soon, but would call him in a heartbeat if I ever need a plumber again.

Mary Patrizzi

8 years ago

Really got to give these guys the 5 STAR shout out. Made a call early this morning, came by within a couple of hours and a short time later they had resolved a backup in the MAIN drain of my home. Sink & toilets were backing up and old garbage disposal was all rusted out. Can't be thankful enough for the prompt and excellent service. Very reasonably priced :)

Will definitely call these guys again for any future drain problems.

Thank you

Falcifer LMF

11 months ago

Melissa Waldman

3 years ago

We have used Anthony and his team 3 times now and have been 100% happy each time! We wouldn’t consider calling anyone else. They are very respectful and professional from the very first communication to the extra time spent cleaning up. Each time they’ve been able to come within a few hours. To top it all off, the cost is always very reasonable!

Jeremy Scott

3 years ago

Great Service - Very reasonably priced.
Definitely recommend to other and will use again.
Five-Stars plus!!

Jared Knowles

6 years ago

Called several plumbers for quote on a simple (proactive) hot water heater replacement. Tony was fast and professional identifying what heater I needed, dealing with the warranty, and updating me on the timeline of the project every step of the way. He was also (rightfully) very confident in his pricing and he beat all the other quotes I got by 30% or more.

He was fast, professional, and took care of an additional repair I needed in the time another plumber might take just to do the heater replacement. I can't recommend Drain Flow enough -- better price and better service. Truly great.

Patty Kellogg

7 years ago

Home ownership is so much less trouble when you have contractors you can count on. Tony helped us out months ago when our system backed up, and now the drains do truly flow, and better than ever. At that time I was thinking that Tony would be the kind of guy who would be great for managing a new installation because of his attention to detail and willingness (and extensive knowledge) to work with cantankerous old houses such as mine (1931). So I was not disappointed when Tony and his able assistant finagled a new sink into a new counter that we had installed over old cabinets. I was fascinated with the whole process, especially given that the metal cabinets intruded into the sink space. They made it work, they made it secure, and they didn't bend anything. I'm planning the next project already (replacing separate hot and cold taps on a wonderful old sink with a single mixing tap on one side and soap dispenser on the other).

Meredith Gerson Levine

7 months ago

I just worked with Tony and crew for the second time and once again they were amazing. Tony responded immediately to my emergency call and went above and beyond to make sure the job was done well and quickly. Great communication, on time and excellent work!

Lee Robert

5 months ago

Had to edit this review. Drainflow has been pretty disappointing recently. They seem too busy and don't really seem to care as much about their customers as they did in the past. Example, my shower valve was leaking and Anthony told me to do the research online myself to figure out what replacement parts I needed, then to buy the myself from the manufacturer. I'm not a plumber. He said he was too busy to figure it out himself and order the parts for me. Not the same service they used to offer. Can't recommend these guys anymore. Look elsewhere if you want a plumber that cares.

Andrew Becker

9 years ago

We're called on Drain Flow a couple of times to deal with really stubborn blocked drains and they'd be the only place I'd go next time I needed a plumber. They're really easy to wok with and good value.

Both times, it's been a cinch to get hold of them and arrange an appointment and once here, Anthony has been great. He works quickly (and cleanly). Plainly and simply, he gets the job done. It also doesn't hurt that he's really pleasant and helpful, explaining the problem and the solution without patronizing. As a bonus, last time he was here, I also asked Anthony's advice on fixing a broken shower curtain rail. He didn't just give me advice, he spent an extra 10 minutes fixing it - and didn't charge a penny. Thanks!

Rod Leitzes

6 years ago

I've been using Drain Flow for over 5 years now and they do a fantastic job. They've unclogged main drains, replaced a water heater and done other various jobs for us. Not to mention, they ALWAYS show up. There's no one else we use for a reason. I 100% recommend Drain Flow.

Sarah Darling

4 years ago

Great work fixing the issue - and also diagnosed and solved some other problems along the way!

Rachel Newton

2 years ago

We've used Drain Flow for YEARS and there is no comparison. Tony is honest, super responsive and unfailingly professional. Plus, he just knows plumbing!

Matthew Grady

3 years ago

Anthony is one-of-a-kind (even more so in the Boston area). Facing issue after issue with my landlord's handyman, it became clear that a true professional would be required, but Drain Flow was more than I bargained for. Within the first call, they answered and let me know they were on a job and would get back. Lo-and-behold, they got back to me promptly 30 minutes later. Within 24h, we had our appointment scheduled and completed which blew my mind. He cleared all our problems out in a short hour that we faced for months. All the while, he actually taught me what was going on and I've been self-enabled on some maintenance tasks ever since. You really get more out of the money you spend with Drain Flow than other plumber/drain services. Now, years later, as a homeowner now - I have once again relied on Anthony to ensure my new home is up-to-code and as safe as it can be. Years later - same response time - same scheduling timeline - it's clear Drain Flow (and Anthony) are here to ensure their quality lasts and their Customers happy.

I will be using Drain Flow as a Customer for life; simple as that. Hope this helps you on your search for a service that you can trust.

James Lin

3 weeks ago

Our tub was experiencing a major clog and backing up a lot. After calling, Anthony and team came on the same day within 3 hours. They were very responsive, professional, and fixed the issue in under 15 minutes. They explained to us the problem, and their prices were incredibly fair based on the quotes we received elsewhere. Not only that - but when we experienced another related issue 2 weeks later (an issue with our pipes, not a clog, nothing to do with the great work of Anthony and team) - they came back to assess and clear it out again free of charge. Will be using and recommending Anthony and team to friends out there.

Mark Seneski

2 years ago

Quick response. Excellent work.

Katharine C

6 years ago

My bathroom sink drain broke. I asked my ex to take a look, and he promptly dropped a piece of the sink down the drain. That didn't fix anything. Then I contacted Drain Flow. Tony said he could send someone over the next day, and he kept in regular contact via text to let me know when my savior, who goes by the name of Abe, would arrive. After a quick inspection, Abe said, Oh, this is worse than I expected. (Have you noticed that no one ever, ever says, This isn't as bad as I expected?) On the up side, Abe managed to end my nightmare as quickly as possible, and for less $$$$$ than expected--and he was even amazingly tolerant of my manic barking dog. (He's just doing the job a dog's supposed to do.) A+++++++--thank you!!!!!!

Matthew D Kraft

a year ago

Tony and Isaac are awesome. Very professional, friendly, and competent local guys who care about the community. Definitely will use their services again when needed.

Dan Wolchonok

a year ago

I text Tony whenever I have issues with a heating system and he is incredibly responsive. I have texted him on New Year's Day, over the weekend, late at night, and when a pipe froze and he has always delivered. He has often found a way to squeeze me into his busy schedule or let me know when he has an opening soon.

I recommend him to everyone I know in and around Boston.

Jonathan Starr

10 months ago

Leaking under the kitchen sink from an unknown location... very old brass pipes from both sinks with ancient garbage disposal. Where to start??? Call Drain Flow, full stop. Anthony and Irving were here so fast, our heads were spinning (they were in the next town over; response times will vary). Their teamwork along with Anthony's great skill and experience had our problem diagnosed and fixed within 30 minutes. He also gave us advice on a future reno project with work outside his current scope. This is our 3rd time using Drain Flow and they've come through every single time without any disappointment. Honestly, we consider them to be the best in the business.

Margo Saulnier

8 years ago

Extraordinary customer experience. Service was fast and reasonably priced. I will definitely hire again.

Sarah Sullivan

3 years ago

Tony is my speed-dial plumber for any issues
I’ve had, big or small, for 5+ years. From replacing my water heater, to fixing a faucet that I was too dumb to fix myself! Extremely professional, reliable, responsive, and does great work. Thank you drain flow!

S. Jamie Rudavsky

6 years ago

My wife and I have hired Drain Flow a couple times now. Each time I received a call or text immediately back and they were out at the house a couple hours later. The work each time was done quickly and professionally. I would highly recommend this company.

Xinhua Chen

8 months ago

I have received plumbing services from Tony’s team for over 8 years. They are very responsive even though they get very busy. The team are super efficient and always trying to help me save. Tony and his teammate are wonderful guys and very fun to talk to. I’ll definitely continue to have their service because I trust these guys who do high quality work.

Smiles Over Cambridge

6 years ago

Anthony is very knowledgeable, friendly, prompt, and does great work!

S OBrien

10 years ago

We've had problems with our kitchen drain for years - slow draining, glugging, etc. No one ever really made the problem go away and finally a few evenings ago the entire thing backed up fully - affecting all of the drains in our apartment. I called Drain Flow at 7:15 and Anthony was at our place by noon and had the problem really solved by 1:00PM. He was incredibly pleasant and clearly knew what he was doing. A great experience. And although I don't actually ever hope that we need to call him again - I wouldn't hesitate to do so.

Rahul Pyne

6 years ago

Brilliant service with affordable pricing. Was stuck with a plumbing emergency and they helped us pretty fast. Loved the service. They had the parts ready in their truck

Elliott W

2 years ago

Water heater broke down called and after texting some pictures of the unit they responded right away with a quote. The installation was fast and completely hassle-free. I wouldn't hesitate to recommend these guys to anyone.

Lauren O'Malley-Singh

6 years ago

Anthony, the proprietor of Drain Flow, is amazing. He's skilled in his profession, he's honest, he's fair with his pricing and he always does his best to get to you ASAP. Every time we've called him, he sees us that day if he can our the next day. He's helped us many times since 2012. He's the guy who helps little old ladies whose water heater dies in the middle of winter FIRST because that's a true emergency for the elderly. He's a good guy with a great heart. We'll be working with him as long as we need a plumber because he always comes through.

David Weinstein

2 years ago

Anthony is the best! We had a complex situation involving a clogged pipe. When Anthony arrived he diagnosed the problem and rectified the situation in the least intrusive manner possible. He also replaced our ancient (or as he might call it classic) garbage disposal. Anthony is incredibly responsive and kept us appraised by text as to when he would arrive. He worked neatly, carefully and efficiently and left our home looking as good if not better than when he arrived. We couldn't recommend Anthony more highly. He is a gem, and we will certainly use him in the future.

Jennifer Cedor

2 years ago

will bergerson

6 years ago

I called saturday morning and Tony said I should be there after 2 this afternoon. He texted me at 1:15 saying he was finishing up and heading over. What more could you want? oh, how about no typical boston shake down at the payment? on the phone in the morning I asked what he thought it would be, Tony said if he only has to do the main line, xxx dollars. After he finished, no extra put on it for this or that. stop searching call drain flow!

Patricia Wirth-Moody

3 weeks ago

Anthony is amazing! So is Irvin! We found our kitchen faucet leaking under sink yesterday afternoon and called expecting a few days to get repaired. The text response was immediate and repaired the next morning!!!
. The communication is stellar They are courteous and professional and the work is quality. Their price is very reasonable and worth every penny !
Soo happy to have a wonderful plumber/drain/heating company.

Carolyn Jasinski

4 years ago

Tony fixed a shower value conundrum and upgraded my shower head while at it. His communication about appointment times and scenarios to find solutions was on point. I highly recommend him for your plumbing repairs!

anne mcfarland

a year ago

Tony is great. Whenever I have texted him, he is quick to respond and get me into his busy schedule. He will clearly explain what the problem is along with the solutions and also teach me how to avoid problems in the future. He also guarantees his work and will check up to make sure things are running smoothly after he's left, and will come back to address any remaining issues if needed. I recommend him without reservation.

Erin Taschner

5 years ago

Hands down the BEST plumbers - Anthony and Ralph! This is the second time I have used them, first was for a water heater which completely broke and just recently was for a burst water pipe due to the cold weather. Their response time is excellent, both times I contacted them they responded the day of and my problem was fixed within an hour! Great quality work, affordable and absolutely wonderful people! With the recent weather I thought it would be next to impossible to have them come out, but they were so responsive with updates, informed me they were enroute, and genuinely concerned about getting the problem fixed correctly! Do not hesitate and contact them right away - they respond best to text (it says so in their voicemail) and keep you informed via text as well.

Molly Silverberg

6 years ago

truly excellent service and fair price.
our water boiler of 9+ years blew late friday night. Anthony responded immediately to my concern and squeezed us in the next day right away to install a new boiler. work was completed in about an hour. SUCH AN EFFICIENT WORKER and NICEST GUY!

Kelly C

a year ago

I had an urgent plumber issue and Drain Flow made time to get to me quickly. They arrived promptly, were professional, courteous and quick to diagnose and repair my plumbing problem. I highly recommend Drain Flow!

Chris Scherbel

2 years ago

Anthony was great today. Our sewer line was clogged and backing up through our basement sink and washing machine drains. I called at 8am and he was here within a couple of hours, in between previously-scheduled jobs as it was an emergency. He worked hard to get the clog out, snaking it multiple times. Also cleaned up well after.
Very nice dude, and highly recommend him.

David Fink

7 years ago

Hot water heater broke Friday night of a three day weekend. Called Anthony Saturday morning at 7:30. New heater installed by 10:30. Hot shower by 11:00. Fast. Good. Professional. Left the place cleaner than he found it. I asked about expansion tanks and he explained why I didn't need one instead of just installing one and charging for stuff I don't need. At first I was worried moving so fast I didn't have time to price compare. Looked around after the fact and their prices are very competitive with other plumbers who wouldn't even come out until Tuesday. Can't say enough good things. I'll definitely go to Anthony for any plumbing needs. Saw all the good reviews and figured it was all fake profiles someone made to promote the business. After dealing with them i am now 100% sure the reviews are all true. Call Anthony. You won't regret it.

Keith MacDonald

6 months ago

Tony is great! Always gives timely responses and gets the job done at a reasonable price. He’ll let you know what the issue is, give options if available, and make you aware of any other potential issues he sees but never tries to push it on you.

Robert Bradshaw

6 years ago

Drain Flow is the best - timely, affordable, great customer service!

Ryta Kudarauskas

5 years ago

Anthony has now saved us from overflowing pipes twice. I originally called him for a clogged main line and he was at our house within hours. While here he fixed a few other minor issues just because he is a good guy and was helping us out. We didn't listen to his advice and ended up a second clog which he responded to promptly. He even showed me how to snake the drain in case it were to happen again. We liked him so much, we called him back to install a new sink in our basement which has been working out great. I cannot say enough good things about his service, his responsiveness and his over helpfulness.

Kenny Semedo

2 years ago

I just happened to come across Tony on a Google search when my hot water heater went and I'm very glad I did. I called mid morning and by early afternoon they were at my house ready to go. I really appreciated the text updates the whole day of when he would be arriving, when he was a few minutes out and so forth. I didn't have to sit at home the whole day waiting and wondering when they would arrive because he kept me totally posted. Tony and his partner were quick to identify the problem and remedy it. They removed the old tank and replaced it in no time and was very efficient and professional. Quality of work was excellent and so was his price. I plan on using him for other plumbing work in the near future. I'm comfortable recommending him to my friends and family as hey I got a guy who does all plumbing work and doesn't ripp you off.

Conch Zapata

2 years ago

Anthony is my plumber that I call for any plumbing issue. I've had to use his service twice over the past couple of years and he does great work. He responds right away, is very professional, honest, reasonably priced and does clean up the work space after the job is finished. Five star rating for his excellent work. I highly recommend his service.

Cynthia Lin

a month ago

Anthony and team are quick to respond, professional, and reliable! They've helped me out on several occasions, including: unclogging a deeply clogged kitchen sink and replacing a 1920s toilet with a modern toilet (in a space contained space and with a funky water line). Super happy with their work. Highly recommend. I will call them again if anything plumbing comes up again.

Rushil Patel

3 years ago

Was able to make an appt on the weekend to fix my water heater. He was professional, on time, and very nice.

Ezra Cove

4 years ago

Tony has been helping us for years, both our old home and now our new one. He has fixed sinks, installed faucets, installed a new hot water heater, helped with heating issues, etc. Super-responsive, knowledgeable, fair, reliable, punctual, I could go on. Highly recommended.

savanna reilly

3 years ago

This man can see through walls, I live in a basement unit and he found a leak coming from the third floor. I highly recommend drain flow, extremely professional, gets the job done fast and does the job well. Could not be more appreciative of the assistance, he saved us from having to deal with much worse issues down the line.

Veronica Salsberg

2 years ago

I have been calling Anthony and Ralph at Drain Flow for plumbing issues for 4+ years. They are reliable, fast, very responsive, and have always been able to fix my plumbing issues. Today I called with a very stubbornly clogged toilet. They were here within 20 minutes of my call and able to resolve the issue, saving my money on needing to buy a new toilet. They offer helpful advice and tips on maintaining good plumbing. They are also professional and friendly, easy to work with. Highly recommend!

Carolyn Leigh

2 years ago

I am updating my review to show my enormous appreciation to Tony. We're getting a snow storm and he promptly responds to my text, and says he'll be here. He's the best!

Tony Zammit deserves 10 stars! I texted him today that I didn't have heat, and he came immediately from his last job. He's competent, responsive, fairly priced and a terrific person to work with - I highly recommend him!

Sandra Kelley

8 years ago

Huge thank you to Tony! The sewer backed up in the toilet and shower. I called Drain Flow and Tony was at my house within an hour. Tony and another plumber quickly got to work, explained and showed me the problem, removed blockage and completely cleaned up. Very nice, professional and reasonably priced. Tony is officially my new plumber.

Joe Picardi

6 years ago

Drain Flow is a small but responsive plumbing company. Anthony, the owner, is very responsive to your calls and texts. He recently installed a temp control valve on 3 of my radiators. I wasn't sure if it was even possible to do this, but Anthony researched it and figured out the best way to solve the problem. The solution worked exactly as expected. Anthony is also very punctual. We set our appointment for 9am, and he was right on time.

M C

2 years ago

This was my second time working with Drain Flow, the first was back in January when we needed a kitchen disposal changed, they showed up on time, communication was great, and the job was done right. I called today with a toilet issue and Tony took the time to walk me through it over the phone and saved us some money. This is a great company that will earn your business.

Dawn Leate d/b/a DJ Designs

4 years ago

I left a message for Tony on a Saturday night around 9pm about a leaky toilet that I had tried to fix myself to no avail & he got back to by 7am on a Sunday morning and by 9:30am it was fixed. Since 2014, we have had him do some other plumbing jobs around the house in the past as well. All were very reasonably priced & they very pleasant to work with.

Chris Montani

11 months ago

I have used Anthony / Drain Flow on many occasions for several houses and condos .
I can rely on him to respond quickly and solve the problem. Sometimes other problems get identified during the repair and he has repaired those too for a fair cost. Quick, reliable and dependable.