Best Repair And Maintenance Services in Boston MA

Over and above all expectations! Friendly and proffesional! Rapid response and communication! Very reasonable rates and knowledgeable technicians! Recommend highly!

I had CTW Plumbing and Heating for several plumbing jobs. He did not supervise his plumbers, delayed fixing unfinishied job and sent some bills almost 9 months later for a return visit and other paid job. CTW owner Caleb did not supervised one major job that cost close to $3,000 of repairing heat pipe. His plumber left metal end caps bend and stuck out in several places. Only after I asked him repeatedlyl to send plumber to come back to fix the end caps, he sent one but still many places have loose end caps that stuck out its sharp metal edges for my rental apartment. Caleb 8 or 9 months later charged for the visit. He also sent me overdue notice for the work that was paid on the day of job again 9 month later. I provided paid receipt from 9 month ago.
He did not listen but stubborn, argumentative, and arrogant instead of straightening things out and He could not provide free services. When did he provided free service? I still have end caps that are loose and open.

Put in a new water heater and a few other things around the house he deafly knows what he’s doing

All 5 star reviews for a reason; Frank is knowledgeable, professional, and an all around nice guy. 18 hours after calling (on a Sunday night), I have a new water heater installed, up and running. I also used Gomes to fix my HVAC unit over the summer, and received the same great service then.

I had these guys out to install our new hot water heater. They were quick and efficient in getting the new unit in and hauling off the old one. They did some new piping work given the height difference of the new heater and did a great job.

Matt was very knowledgeable with all of my questions and extremely transparent with the additional costs for piping that would need to be done before he even arrived. Highly recommend these guys for any residential plumbing work.

Paul is the best plumber in Boston. Very friendly and professionally

Used this firm for many, many years. Great staff.

I had a new stove delivered to my home this week and I was in need of someone to come disconnect the gas line from our old stove, and reconnect to the new one. I did a Google search for plumbers in the West Roxbury area, and this was the second listing. I called over and had a friendly conversation with the man who answered the phone, he let me know they would call me the following day to set up an appointment. Anxious to get the new stove up and running, I agreed to wait. About an hour later, I received another call from the company, and they let me know they could send someone over that evening. Withing 20 minutes two men arrived at my house and set up my new stove, and even removed the old one. They were very forthcoming with the cost of the project and were unbelievably friendly. I was extremely please with my experience with this plumbing company and wouldn't hesitate to call again if we ever need anything.

I cannot thank them enough for their open honesty and caring approach. Instead of taking a job and making money from it, they instead saved us money by just talking to me by phone and advising me on what I needed. Thank you!

I can’t say enough great things about Frank. He does excellent work for excellent prices. I am a homeowner and landlord, I could not do what I do without his help. He always answers the phone and solves my problem ASAP. He has helped me out so much over the years I run even non plumbing issues by him for his guidance and he helps me there too. I highly recommend him for all your plumbing needs.

Anthony has been to my house a couple times nows. I keep calling him back because he responds quickly, I can communicate with him easily through text, and he does a great job. Today he came to replace some very old, rusted out drain pipes. He had told me last time he was at my house, about a year ago, that these pipes would need to be replaced. And sure enough, they started leaking about a week ago from corrosion. The job was done quickly and very professionally at a very reasonable price. All the old parts were taken away and the area was cleaned up well. I recommend Anthony and his crew, you won't be disappointed!

Josh and his team arrived on time as schedule. They suppose to remove the cast ion flange and replace with the pvc flange. However, removing the cast ion flange is hard due to the old cast ion pipe. Josh and Nick explained the solution is to put in the insert pvc flange . I am okay with it as long as it works and no leaks. Anyway, Nick is very responsive and the team is professional. I definitely use them again.

They flushed my water heater and cleaned the filters in faucets . Great job and very nice people

Good!