Best Heating Issue in Boston MA

As a real estate agent it is important to be able to recommend vendors of all types that I can count on to do the job for my client. This company has not only exceeded all my expectations for my clients, but done so in a timely and professional way. Cannot recommend them highly enough!

TFlow is highly dependable and the work is of the highest quality. I contacted them on Wednesday late afternoon about a non functional hot water heater and the plumber was here Thursday morning and found the non functional part, replaced it and the water heater was working again. The staff are s professional, courteous and everything was cleaned after the work was completed. I highly recommend them.

Very professional, personable, and I would hire them again I would recommend them as a 5 star comp.

McMahon is always professional, timely and informative. I feel safe with all the work they have done for me over the 20 years I have lived in my home.

Furnace repair and update. They were prompt, pleasant,and efficient. I will certainly use them on future projects I have in mind. Also reasonable prices.
Highly recommend.

Anthony, the proprietor of Drain Flow, is amazing. He's skilled in his profession, he's honest, he's fair with his pricing and he always does his best to get to you ASAP. Every time we've called him, he sees us that day if he can our the next day. He's helped us many times since 2012. He's the guy who helps little old ladies whose water heater dies in the middle of winter FIRST because that's a true emergency for the elderly. He's a good guy with a great heart. We'll be working with him as long as we need a plumber because he always comes through.

I contacted Rich in early November to replace a malfunctioning boiler/hot water combination unit. Rich was prompt to return calls, and provided an extremely reasonable estimate within a few days of our first contact. He then completed the installation, and although the install was harder than he initially expected, he stuck to his original estimate. He installed a Burnham cast iron boiler, with an HTP 60 Gallon Superstor and we have been very happy with the results so far, and very impressed with Rich's installation and continued service.

Horrible service ever I had. All the thing he (his name Sam) needs is your money. I have trouble with combi heater Rianai hight efficiency unit. Then I caledl his plumber service. He came and When he saw my equipment which is new technology and he did not know how to fix it, he called Rinai customer Service but nothing job was done and all he want was money then ran out.

I am so mad about his job. Not done at all but he charged me $100 and ran out.

Please trust me if you dont want waste your time and your money.

Be careful when you get this service in your place. Avoid it. Pass it.
Horrible ever

They were professional, fast, and did a good job. I feel like I paid a fair market rate, especially vs other plumbers that say they can save you money but then never show up.

Called for a leaky sink disposal. I am always very concerned that contractors try to use the opportunity to make phony alarming diagnosis and try to sell overly complicated repairs.

John came to my place quickly, explained the problem was trivial: faulty installation, and fixed it in one minute with a hammer for the price we agreed on over the phone... Boom, boom, and done.

He also gave me advice about other disposal issues that would look like the disposal need repair but could be trivially diagnosed be me. I appreciate the knowledge and the trivia.

At the end of the visit, I felt that the work done was appropriate, not rushed, and I felt I could trust this company again to work for me (as opposed to work for themselves) if I have another plumbing problem.

Excellent service. I had a plumbing emergency over the Easter holiday. Nobody else would come out to help me. These guys guys did, even though I lived well beyond their usual service area. They took care of the problem with professionalism and left everything clean, tidy and (most importantly) functional. In the end, the cost was very reasonable. Highly recommended.

Rich is a lifesaver! I called early on a Sunday morning with a leaking water heater. He came by within an hour to check that we’d contained the leak temporarily, and came back to fully replace the tank early the next day. He performed quality work and was very kind and easygoing. Will continue to recommend Boston Water Heaters to friends and family!

I called WMF to clear mold at my home. They sent me their crew and they were all very attentive, polite, efficient, helpful and did what they said. It was excellent. I would use them every time I have to.

I sold my house a few months ago and I had to complete a final round of renovations before we put it on the market. In the kitchen we needed a kettle pot filler plumbed & installed and a gas line run for the new stove - and we needed a 2nd floor laundry room fully plumbed.

Real came to our home to give us an estimate one afternoon. He was on-time, courteous, honest - and very thorough. He walked me though every issue I had and talked me through all of the work that would have to be completed to plumb the laundry room. As a rule: I get three estimates from different contractors to get the best price. Real was my second contractor. I didn't even bother calling the third plumber because I knew that Real was an honest guy and someone I trusted. There are a lot of sketchy contractors in Mass but Real is like a diamond in the rough.

He completed everything super quickly and was able to accommodate our wicked tight schedule and work around other contractors in the house. He has a calming demeanor about him and this kept me from flipping out on some of the other contractors.

We had a few problems where Real saved the day: 1) With a tile guy who accidentally severed the drain pipe for the claw foot tub and it started raining through the kitchen ceiling below (note that the ceiling was just installed by the plasterers and wasn't even 24 hours old...). After I stopped screaming, I wiped the tears away, poured a drink and I called Real. He came over the next morning and was able to fix everything - without having to have the newly tiled floor or the new ceiling redone!! Seriously - he was such a blessing!

2) Second issue was with an electrician who didn't properly attach the new range hood and it came crashing down - onto the new kettle pot filler. I should have fired this guy several problems ago, but he was the brother of our Realtor so out of guilt and stupidity, I kept him on… Same story: I called Real in a panic - I had a new kettle pot filler overnighted and he came out right away and installed the new one. He saved the day.

Through the ups and downs with this renovation, Real was the best contractor I have ever worked with. I seriously couldn’t have sold this house without him. I wish he would move his family to Richmond, VA (where I am now) - so that I could hire him again. I highly recommend Real for all of your plumbing needs - he'll get it done - he'll do it right - and he’s honest about the price.

Simon is very professional, knowledgeable and comprehensive in his work!! A pleaseure to work with