I sold my house a few months ago and I had to complete a final round of renovations before we put it on the market. In the kitchen we needed a kettle pot filler plumbed & installed and a gas line run for the new stove - and we needed a 2nd floor laundry room fully plumbed.
Real came to our home to give us an estimate one afternoon. He was on-time, courteous, honest - and very thorough. He walked me though every issue I had and talked me through all of the work that would have to be completed to plumb the laundry room. As a rule: I get three estimates from different contractors to get the best price. Real was my second contractor. I didn't even bother calling the third plumber because I knew that Real was an honest guy and someone I trusted. There are a lot of sketchy contractors in Mass but Real is like a diamond in the rough.
He completed everything super quickly and was able to accommodate our wicked tight schedule and work around other contractors in the house. He has a calming demeanor about him and this kept me from flipping out on some of the other contractors.
We had a few problems where Real saved the day: 1) With a tile guy who accidentally severed the drain pipe for the claw foot tub and it started raining through the kitchen ceiling below (note that the ceiling was just installed by the plasterers and wasn't even 24 hours old...). After I stopped screaming, I wiped the tears away, poured a drink and I called Real. He came over the next morning and was able to fix everything - without having to have the newly tiled floor or the new ceiling redone!! Seriously - he was such a blessing!
2) Second issue was with an electrician who didn't properly attach the new range hood and it came crashing down - onto the new kettle pot filler. I should have fired this guy several problems ago, but he was the brother of our Realtor so out of guilt and stupidity, I kept him on… Same story: I called Real in a panic - I had a new kettle pot filler overnighted and he came out right away and installed the new one. He saved the day.
Through the ups and downs with this renovation, Real was the best contractor I have ever worked with. I seriously couldn’t have sold this house without him. I wish he would move his family to Richmond, VA (where I am now) - so that I could hire him again. I highly recommend Real for all of your plumbing needs - he'll get it done - he'll do it right - and he’s honest about the price.