Best Furnace Repair in Boston MA

Caleb Whelden and company from CTW plumbing were employed to service and maintain the heating and air conditioning units at a residence of mine for over a years' time. They consistently had difficulty arranging to complete jobs in a reasonable time frame, and often made mistakes, some relatively minor and merely forgetful (such as forgetting to replace caps on refrigerant lines), other mistakes much for irresponsible and dangerous. Caleb Whelden easily became defensive. He was not conscientious about taking responsibility for the problems and inconveniences caused by his actions. An incredible amount of time and money could have been saved if another maintenance team was hired earlier on.

John was awesome! Helped me install a tricky Grohe Blue system.

Came the same day I called to help with my heater issues. They were professional and knowledgeable in letting me know the issues and how to fix them. I felt like I wasn’t being upsold in any way and that I was getting honest advice. Highly recommend.

Frank did an excellent job assessing and repairing the issue with my furnace. He was a constant professional and someone I would recommend. I am already planning to use his services for a plumbing job at my house.

Rich did a great job helping me out with my broken water heater. He, out of many companies I called, was the fastest, cheapest, and ended up the highest job quality. He’s very friendly and supportive. Highly recommended service!!

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.

Rich T. Recently did some plumbing work at my home.
He was very professional and courteous at all times. He listened to me explain what the
problem was and immediately went to work to try to fix the problem. He successfully
corrected the trouble with one of the water pipes.
I've had Rich correct some problems I've had in my very old house a few other times and
I've always been pleased with his work. I would recommend him to anyone who needs
work in their home!

I think Mike and Scott did a great job. My kitchen sink was clogged very badly but they were able to trace the drain to the main line and clear it out. I'm glad he was able to solve it. They also replaced my water valves in the bathroom and fixed my loose toilet.

Steve is receptive and will call you back if you have any questions.
The only issue that prevented me giving 5 stars was that at the end the bill was not itemized.
Didn't know how the final total was calculated so it did not allow me to check for any mistakes at the time of payment.

Vinnie was great! He was upfront and honest about our furnace and told us that it wasn't even worth servicing since it was so old - just replacing it once it breaks down. He took a quick look at it and didn't charge us anything. That was much better than doing some faux look at the furnace and trying to find repairs on it in order to charge us. Thank you!

I had a truly great experience with this company. Everyone was timely, communicative, prompt and more importantly patient with me when I asked for time to get a second opinion. They ended up being the best priced option and also were reliable and friendly to work with. Most importantly, I felt I could trust them entirely. Highly recommend!

Service was great. Sam arrived within an hour of me calling him. Sam quickly identified the problem with my furnace and fixed it immediately. I definitely recommend!

I was extremely satisfied with the service provided by Akian Plumbing Air Conditioning and Heating and I highly recommend them to anyone looking for professional reliable service. The real person I spoke to when I first called was impressive. She listened to my problem, asked relevant questions and was able to schedule a service call. I liked that Akian texted and emailed me service call reminders. I also liked that Barry, the technician who came to my home, called to let me know his ETA. I was super impressed with Barry. He was a very profesional exceptionally knowledgeable technician who could communicate in terms that I could understand. He took time to explain his plan for diagnosing the problem, the service call cost, and the options/costs for repairing the known problem. He also answered all my questions and identified some upgrade options that I might want like the Wi-Fi thermostat. I am glad I called Akian and would highly recommend them. Thanks so your excellent service, Barry!!

Not sure what type of quality control there is for someone to become a builder, but we ended buying a gut renovated condo 5 years ago that’s full of cheap finishes and faulty installation of HVAC and water heating systems. When we first called Sila folks to take a look, there were upfront about the issues our system has, and said not much can be done in terms of repairs. Then , we called another highly rated company, who told us everything was good and just needed to fix something. We obviously believed that fake reality and paid over a grand with no fix per se. The system failed completely within a day and we were left with no heat. Then we called Sila folks back, who accommodated us at the earliest slot and and replaced the entire HVAC and air conditioning system. Finally, we learnt our lesson- Never to trust cheap companies. Though the technicians at Sila are expensive, they know what they are doing, and I have complete trust on them and would only want them to touch our system for any maintenance. I recommend Sila to anyone in a heart beat.

We needed help with our HVAC system during a heatwave. They were very quick to respond and very helpful and they came out. Would recommend to anyone.

Rich was great! We had a water heater leak and he was available right away to help walk us through next steps, and came out same day to help contain the leak then the following day to take care of the replacement. Very helpful and nice to work with. Thanks again!

Good quality work.The men did a great job in a emergency. I had a broken waste pipe in my basement and was repaired quickly. Thanks for a great job.

I’ve used Michael on at least 10 projects. I’m a contractor and I have never had a problem with his service or price. The reality is that people’s time is worth something, especially on a weekend emergency call.