Best Our Plumbing Service in Washington DC

Mike, the bossman at DH Stevens plumbing, not only understands plumbing, put he understands people and their problems.

My new faucet worked really well. They check if the hot/ cold water was running and for leakage etc before leaving. Great and excellent customer service and I will use again in the future.

Great plumbing services in DC. I couldn't ask for more. He was affordable, quick to come to my home, and very polite. Thanks again Mike.

Keston's is amazing. We had a pretty complex problem that required a new shower pan and tiling, plus repair to some pipes in the living room ceiling below and repair of a giant hole in the ceiling as a result of another plumber's inability to find the issue.

Ken was friendly and thorough in his assessment of the issue. He told me the job would take 2-3 days, and he and his subcontractors finished in a day and a half! They also left every area immaculate and were careful to cover the floors and furniture. What's more, they befriended my dog and were considerate of my son's nap by walking and talking quietly during that time. Their price was reasonable and even more so after the quality of their work and general pleasantness of the experience. We will absolutely hire them again.

They came immediately after I called & fixed our leak within an hour of calling them. Great customer service!

Casteel Plumbing promptly responded to my call and came the same day to repair a dripping faucet in our bathroom. I was very pleased with the service they provided.

Amazing service. They are friendly, professional, on-time, and very fair prices. I use them every time I have a plumbing issue and will never use anyone else.

I've used Sila for many years. They have always been courteous, responsive and professional. I recommend them to my friends, neighbors and to you.

Best possible experience!

I called Plumber in DC this morning after the tenants in our basement apartment informed us that their toilet was blocked up. Plumber in DC told us that a plumber would be dispatched within an hour or two if we would pay a $200 emergency fee. We agreed to the fee. Two hours later, Plumber in DC texted that it had accidentally doubled booked our plumber and that we would have to wait another two hours for him to complete another job before he could come do ours. I texted back and asked if I would still have to pay the emergency fee since we were not be treated as an emergency. Plumber in DC then called me and berated me over the phone, angrily telling me in a loud voice that, yes, we would still have to pay the fee and that I needed to remember that the customer is not always right. And that is a quote. He literally would not let me get a word in edgewise, yelling at me over the phone while my family sat around me listening and absolutely stunned by his behavior.

Were it not for our tenants, we would have cancelled the appointment right then and there and used the bathroom at our local McDonald's for the evening while we looked for another plumber. But we would not do that to our tenants. So we tolerated the behavior and did not cancel.

When the plumber arrived, he was from a company in Fredericksburg, Virginia -- 50 miles and more than an hour from DC. He told us it would cost $550 on top of the $200 emergency fee before he would even begin to snake the pipe. Again, at this point we had little choice but to agree. The plumber worked for about 1.5 hours, charged us $750, and told us afterwards that while the blockage was clear for now he couldn't guarantee the work because he wasn't sure if he'd actually fixed the problem.

So we are out $750 for 1.5 hours of work with no guarantee.

In sum, consumers should be aware that Plumber in DC is not a DC plumbing company -- it is a dispatching operation for plumbers all over the region. It is also very expensive, incredibly rude to its clients, and does not guarantee its work. Never again.

Great experience - came by on a Saturday afternoon to diagnose where a leak was coming from so we could stop it and came back on Monday to fix it. Knows his stuff, was reliable and price was fair.

Excellent service, arrived the same day, prompt repair, very professional, explained all repairs needed and price before proceeding with work, very pleased.

Transparency in upfront cost was lacking. I took a loss for having someone come buy and work was not done. To snake a toilet should not cost 500. 00 dollars . And was still charged to have plumber come to house.