DH Stevens Plumbing Co

As a property manager I work with dozens of plumbers. My team really likes working with Stevens because hey are one of the most reliable, honest plumbers we have ever worked with. Their pricing is consistently fair, the stand behind their work. They are capable of large jobs like riser replacements and small like a toilet running and they have the same professional and quality work with both.

My tenants are now requesting them specifically when they call in for work requests. That says a lot.

If you are looking for a great local company to take care of your plumbing needs I could not recommend them more.

Family owned professionals, all aspects of plumbing and heating expertly serviced

Good work.

To high, no knowledge

Stevens Plumbing was great. The Plumbing team that showed up at my house lead by Will came at the stated appointment time, kept me in the loop for any problems that arose and worked effectively and efficiently to complete the installation of my new laundry tub. The price for the service rendered (labor and material included) was roughly 50 percent of their written quote.

Nice guys, good work, fair price. Can’t ask for much more than that! They handled a complicated bathtub installation for me and did a great job. I would certainly use them again in the future!

We're renters, and whenever we've need help with a plumbing issue, we've used DH Stevens, and they're always quick to provide great service. Haven't run into any issues with them missing appointment windows, and scheduling has always been relatively easy.

Steven’s consistently does a solid job. They are there on time and get the job done. I have had so many other plumbers in the area ghost me mid project or just not follow through.

I've been searching for the right plumber for years. They all charge too much and leave a mess behind. DH Stevens was my best experience with a plumber ever. They did the work really well and at a fair price. I won't use anyone else.

Kevin came to look at some water pressure issues that we'd been having. He was absolutely brilliant, super helpful and talked me through and showed me what had been causing the issues. I was anticipating that I'd have to rip out walls to solve the problem, but he was able to do solve everything without such drastic action. Kevin has 35 years experience, so has clearly seen just about everything. Would highly recommend!

Stan came out to look at our catch basin of our newly purchased home that had accumulated debris at the bottom of our driveway over the years. It needed some work since the previous owners didn't maintain it well, but he gave us a fair (and free) estimate for the job. We chatted about how catch basins worked, how to mitigate future issues, and background of his occupation. He was personable, professional, and made the overall experience very pleasant. I referred my neighbor to them, and they're working out there as we speak, which reminded me to write this review.

The team of experts at Stevens has been helping me for years with great success at reasonable rates 👍

I hired this company and was initially unhappy with the service. I brought my concerns to their office and they went above and beyond in resolving my concerns and therefore have earned five stars due to their apparent dedication to customer service.

Terrible. The overweight plumber from DH Stevens hung around my house for 5 hours to install two faucets, then charged me $800. Total rip off.

Great customer service! From scheduling to the follow up, these guys were super.

I had a small issue with my sprinkling system and called these guys to help me out. It only took them like thirty minutes and they were done. It now works perfectly. Thanks guys.

Professional and punctual, I highly recommend them to anyone in the DC area.

I have to share this plumber with anyone in need. Save this company for future or current use. When I was in need of help the owner personally spoke with me, made sure he had a backup crew come when things got challenging with my repair and then showed up himself. He was fair and well priced. I will only work with them in the future. A+. Very ethical which is hard to find.

Alejandro and his assistant arrived quickly and were wonderful! Took their shoes off as we are that kind of house - worked so carefully and quickly assessed and handled the problem! Even recommended further work I should have done to keep my household working. Loved their attention to detail and super fast response!

All I needed was the gasket changed on my dripping toilet. The bill came to $490.75! Is this a plumbing company you want to call? The first time the technician came he did not have the correct gasket. It took 5 minutes to determine. The technician did not charge me ($65 for coming and $70 for the five minutes being rounded off to half an hour at $140 an hour), yet Stevens Company said he should have! Why when he did not have the correct parts and they knew the problem? When another technician returned, he padded the time by half an hour but thankfully I had the moment of arrival from a call to my phone, and the time of departure by photographing my watch and the bill showing the padded time. Also, parts were replaced that did not need to be and I was charged. When I called to challenge the bill, Stevens Company took off a half hour because I had documentaion of the time, and a half hour from the first technician's time. I paid $350.75, an outrageous charge for a leaking gasket. No, I won't call DH Stevens Plumbing Company to fix my plumbing problems.

Very helpful!

Had undersink kitchen valves replaced. Worker was on-time. Notified prior to arrival. Quality work at a reasonable price. Ask for Alejandro, if he's not too busy.

Mike, the bossman at DH Stevens plumbing, not only understands plumbing, put he understands people and their problems.

These guys were nothing short of absolutely fantastic. We had an emergency with our main sewer line and time was ticking. We frantically did our best to scout 3-4 companies. Stevens was given to us by a friend of a friend of a friend (literally). The others were totally, abjectly awful. They began giving preconditions, giving opinions over the phone, talking about how unavailable they are, and had mighty large attitudes. Just awful. These guys took down my info, knew immediately what to do, I got a callback with a consultation in less than 10 minutes, and then was told that if needed, a plumber could come out tonight (and boy, was it late). Quick, efficient, targeted, and prompt. Literally all one could want from a company. I seriously do not recall being this impressed with a company in a while. Yeah, after hours service is a pretty penny, but what are you gonna do - it's after hours. I sincerely cannot recommend these folks strongly enough. I can totally see how they ended up surviving for more than 13 decades... hopefully many more to come...

DH Stevens has been reliable in my experience, the techs are knowledgeable and the company runs smoothly. Would suggest!

My experience with DH Steven's was great. Tim, the plumber that they assigned to me was was friendly and efficient. The charge for the work was much less than I had anticipated. I will use them again.

Avoid! Steve (big guy with pony tail) came to look at my leaking shower. He tried to persuade me to avoid my insurance company, pointed his finger in my face several times, called me stupid, tried to instigate an argument between me and my neighbor, insulted my girlfriend, refused to provide a formal estimate before beginning work, sought for me to admit all liabilities prior to work (and diagnosis), and was told by my management to leave the building due to his inappropriate behavior. His assistant gave me a ballpark estimate for the work, which was 3.5 times the amount my insurance company would authorize. I went to Jiffy plumbing, who did it for 1/4 the price, and they were nice.

I'd give zero stars if I could. Hired Stevens to clear my french drains. Cancelled our first appointment late the afternoon before. So, I rescheduled. I called to see if they did the work late in the day and they didn't know. Ultimately, they informed me that the pipes needed to be dug up and replaced. I hired Roto Rooter to clear them, which they did.

Then a week later Stevens called to charge me for multiple hours of work they did failing to clear the drains. Why'd they do work if the job couldn't be done? And if it couldn't be done, how is it that another company managed it.

Contractors in the DMV are the worst. Sadly, Stevens has joined the fray of poor contractors.

I couldn't get past Chyna when I reached out to a schedule an appointment. I had to call back several times because she gave me a task each time to complete before I could schedule an appointment. Throughout the process, she was rude and dismissive. When I did finally schedule the appointment, I realized if scheduling the appointment was this difficult (and offensive), did I really want to take a chance on the work? I went ahead and cancelled the appointment.