Best Emergency Service Available in Washington DC

Outstanding service. Responsive, prompt, knowledgeable, and effective. Very personable. Very reasonable charge. Highest possible recommendation. They are now my 1st choice for plumbing and drainage services.

Quick. Affordable. Honest.

I'd give zero stars if I could. Hired Stevens to clear my french drains. Cancelled our first appointment late the afternoon before. So, I rescheduled. I called to see if they did the work late in the day and they didn't know. Ultimately, they informed me that the pipes needed to be dug up and replaced. I hired Roto Rooter to clear them, which they did.

Then a week later Stevens called to charge me for multiple hours of work they did failing to clear the drains. Why'd they do work if the job couldn't be done? And if it couldn't be done, how is it that another company managed it.

Contractors in the DMV are the worst. Sadly, Stevens has joined the fray of poor contractors.

I had a water heater replacement right before Christmas. I called 3 HVAC companies. Mr. Charles' quote, advice and professionalism won my business. The great job he and his assistant did with the replacement and other follow-up work kept my business. I'll be calling him with any future plumbing and HVAC needs.

No call, no show.

Cherry Blossom Plumbing showed up on time, was professional, and solved my garbage disposal issue. I’ve had quality issues in the past with previous plumbers, so it was highly appreciated to work with someone who I feel confident will provide consistent quality services should I need to use them again in the future!

I called Plumber in DC this morning after the tenants in our basement apartment informed us that their toilet was blocked up. Plumber in DC told us that a plumber would be dispatched within an hour or two if we would pay a $200 emergency fee. We agreed to the fee. Two hours later, Plumber in DC texted that it had accidentally doubled booked our plumber and that we would have to wait another two hours for him to complete another job before he could come do ours. I texted back and asked if I would still have to pay the emergency fee since we were not be treated as an emergency. Plumber in DC then called me and berated me over the phone, angrily telling me in a loud voice that, yes, we would still have to pay the fee and that I needed to remember that the customer is not always right. And that is a quote. He literally would not let me get a word in edgewise, yelling at me over the phone while my family sat around me listening and absolutely stunned by his behavior.

Were it not for our tenants, we would have cancelled the appointment right then and there and used the bathroom at our local McDonald's for the evening while we looked for another plumber. But we would not do that to our tenants. So we tolerated the behavior and did not cancel.

When the plumber arrived, he was from a company in Fredericksburg, Virginia -- 50 miles and more than an hour from DC. He told us it would cost $550 on top of the $200 emergency fee before he would even begin to snake the pipe. Again, at this point we had little choice but to agree. The plumber worked for about 1.5 hours, charged us $750, and told us afterwards that while the blockage was clear for now he couldn't guarantee the work because he wasn't sure if he'd actually fixed the problem.

So we are out $750 for 1.5 hours of work with no guarantee.

In sum, consumers should be aware that Plumber in DC is not a DC plumbing company -- it is a dispatching operation for plumbers all over the region. It is also very expensive, incredibly rude to its clients, and does not guarantee its work. Never again.

These guys do quality work and show up on time. I used them for a DIY bathroom renovation to make all the plumbing connections. They worked around our crazy DC condo rules/parking and dealt well with the 100+ year old condo infrastructure. Our condo had special rules for no solder and they were happy to accommodate. Fair, reasonable price, honest and they communicate. Pedro was very kind

Have used Abe a few times he's always reliable, timely and fair. This time he was at my door twenty minutes after I called, diagnosed the problem, repaired it, and charged me well below other companies had quoted.