Plumb Right Plumbing

Shelby and his crew did a great job. We had an emergency leak and it was fixed almost right away. I would highly recommend Plumb Right Plumbing.

Tim Fitzsimmons

Great company, always prompt and reliable!

The manager, Brent, quoted me an upfront price of $525 to replace my garbage disposal, which included the cost of the unit (new units go for $100-200 retail). While this price seemed steep, I agreed to it due to time constraints.

During installation, the technician realized that he needed additional parts to complete the job. He informed me that he had to go to his truck to retrieve these parts, but disappeared for 45-60 minutes. The technician returned and completed the installation.

Shortly after, Brent called to collect payment and asked for my credit card number _BEFORE_ revealing the new total of $765. Brent claimed that the additional cost was due to the technician having to procure a couple fittings such as a new P trap. If you have any knowledge on home repair, you would know these parts are just a few bucks each.

Brent also claimed that the installed garbage disposal was superior because it was obtained from a parts supplier and not a retail store. However, upon inspection, I discovered that the model they installed was just a Badger which retails for around $150, while the original model I had was a Badger that retails for $140.

It's evident that Plumb Right Plumbing prioritizes quick profits at the expense of long term customers. They basically charged me $600 in labor for a $150 part that took an hour to install. They would probably be more profitable in the long run if they charged reasonable prices and gained loyal customers.

In my 40+ years as a building contractor I've worked with dozens of plumbing contractors. Shelby and the crews at Plumb Right Plumbing have been a pleasure to work with. They are doing a great job for us on large custom addition/renovation in Georgetown. Shelby answers the phone when I call, get's the work done when he say he will, works effective to coordinate his work with the other trades, and has a great attitude. Thanks Shelby!

I highly recommend Plumb Right Plumbing for all your plumbing needs. Their customer service is too notch and they are very responsive when you need them. They followed up after the service was completed just to make sure everything was ok. I would definitely use them again for all my plumbing needs.

Mr Shelby Completed total house plumbing with 100% client satisfaction.
We highly recommend plumb right plumbing.
Thanks

Shelby and his team are awesome... On time, Great pricing, skills and very knowledgeable in the sewer repair and plumbing department. I called and he answered all my Questions, scheduled the next day and completed the sewer repair in no time.
Thank you Shelby and your office team :) Hopefully I don't need another plumber here for awhile, but if I do... We will be calling Plumb Right Plumbing again.
Highly Recommended. 5 star Experience - plus ....

Thank you?

Plumb Right Plumbing repaired my sewer at a very reasonable price! I would highly recommend them for any plumbing problem!

Very professional on time answer their phone Every time phone call