Best New Construction in Tucson AZ

Great company and great people!!

The technician was friendly, but not clear on the charges or services I was to receive. Extremely over priced for the services I received. $977 for a jet drain clear. Drywall was removed from my home and not replaced. Rooter service didn't take and the expectation for the new quote was for reasons why the rooter didn't take including video of the obstruction and needs for future repair. Would not recommend. Less than $200 in services for almost $1000.

Hot water heaters broke on a weekend. They were the only company out of 7 that answered me right away and kept me posted on when they could come that same day. They did excellent work had new hot water heater in by late afternoon.

Great service! Curtis went out of there way to get us a same day appt when they were already working with a full Monday schedule. Im grateful. The repair technician was also very helpful and knowledgeable.
Sylvia Gutierrez

I called Tim on a Saturday he arrived with his daughter with in 15 minutes very polite, job was done within 2 minutes. Charged only for the call out. I'll use him again if I have to.

Awesome reputable service

Excellent service. Qualified and knowledgeable tech. Would definitely use again.

Walter was here on time, professional and went out of his way to not only service my system but to make sure my system online app was up and I knew how to use it. Thank you Walter

Yup

Glen was prompt, knowledgeable, and professional. His rates are fair and we felt well taken care of.

We have been using them for many years and very happy

My place of work 😊😅

The only reason I am giving it 2 stars is because the actual plumbing work is great. The house inspector for our re-pipe job was impressed with the quality of the work. Joey was super friendly and helpful in our estimate. The main problem is customer service. If you have a problem and have to deal with Vicki be prepared for someone who couldn’t care less about you or your experience. Their drywall sub was scheduled to come to our home on Tuesday however when we went after work nobody had shown up nor was a phone call placed to us as to why. When Vicki was questioned her excuse is they’re a 3rd party so not our fault and she was on vacation Monday and Friday (what this has to do with Tuesday I’ll never know). We were told they’d be out on Wednesday & the job would be finished Wednesday but that wasn’t true either. We were notified that they had to come Thursday to complete the work and we’d be finished on Thursday. After I called Vicki out of frustration all she reiterated to me was “Sorry but I’ve already told your husband this..”. How condescending to not even speak to me or try to be sympathetic to the situation. I’m a customer just as my husband is and deserve the same respect. After a circle of empty sorry’s and letting her know I’d never recommend them again (she got agitated at that but just said fine like she didn’t care or didn't believe me) I hung up. She then proceeded to email my husband a passive aggressive email to try to “tattle” to him about our phone call. Turns out her statements about our phone call were incorrect and my husband knew exactly what I had said as I told him about it after I hung up. There is a paragraph where she cites what she told him and it was a lie as well. He has her prior email which states otherwise. Save yourself some headache and just pay a little more money to get actual customer service. It’s terrible because the work was great but I’m beyond excited to be done with Vicki and this company. I’ll never use them again & tell everyone I know to NOT use them and go elsewhere.

Received three quotes for plumbing work on our house which is pending sale. In and Out plumbing was by far the best quote not only in price, but also not trying to sell us on unnecessary work. Joey was on time, considerate, professional, and got the job done in a timely manner. He has a great personality which made the expierence even better. The final price was the same as the the initial quote. We liked the company so much, we called the same day to have them do work on our other home. Thanks, In and Out, we WILL be referring you to our family, friends, and buisness associates. It pays to be honest.