Best Pipe Inspections in Toledo OH

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

They replaced 2 vavles for a water main and they over charged for $500 when it should only be $200. Even with a hour of service they way over priced. Wont ever use them again.

Expensive, but worth it. They actually have giant power washers in their trucks so they can fully blast out your clogged pipes. We used to call Drain Doctor, but they just snake the pipes. That works for about a year until that small hole they open with the snake gets clogged again. The power washers also make for short service calls. Drain Doctor would come out for 2-3 hours while T&J only needed 45~ minutes. Even though it’s expensive, you should still tip these guys. It’s a gross, dirty job and they deserve a little extra. 🤝

Very efficient and in a timely manner on emergencies

Mike did great work. The price was very fair and he completed his work in a timely manner. I will definitely call Root Wrestler again when the need arises.

Zach and AJ were very knowledgeable and professional. Would recommend!

If we could give Fred more than 5 stars we would. He came out and fixed a problem we were having with a clogged cleanout pipe from our house to the street. We were told by 2 other companies that we didn't have that cleanout at our house. One of them only partially fixed the problem 2 years ago. They said we would still need to install that pipe sometime in the future. Fred told us we had to have one or they couldn't have passed inspection when they built the house. He saved us a considerable amount of money just by being an honest man. He found it by going down in our crawlspace and measuring, something the other 2 companies did not bother to do. He saved us money, time and gave us peace of mind. Thanks again for a great job Fred and we will be recommending you to everyone we know who needs plumbing services.

So nice and professional! I would highly recommend this company. Thanks again, David!

They got my drain unclogged quick.

These guys are outstanding! Fast and very fair!

Excellent service at a reasonable price. We had 3 clogged drains and they worked their magic. No more clogged drains!

Called and within 30 minutes someone was here to find a leak in my basement ceiling pipe. Found where it was coming from, went to go get a new hose, and was back quickly to install. Would definitely use this company again. Great, fast, friendly service!

I have used in the past with no problems, they are normally fast and efficient. A lil costly but I believed always paying for good quality service for plumbing UNTIL recently.. I can not question their quality but their common courtesy I question now. They were on the schedule for a property of mine. Which later got rescheduled. The day of rescheduled I Called and made sure we were still on. I was assured we were. Then they did a NO call NO show. And now two weeks later still no word. Needless to say we were ready to pay lots and because they did that we were forced to go a different route.

Epically since their website says same day, or emergency calls. I called on got scheduled one day (plumber got sick or emergency and forced to reschedule- not made at plumber ) mad at the fact that was never further contact

Their lack of customer courtesy will not use them in future works