Description
Drain Master provides plumbing services, camera plumbing inspections, and hydro jetting plumbing services to the Toledo, Ohio area and surrounding communities. We are a locally owned, family operated company.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Camera Plumbing Inspections, Clogged Drains, Clogged Kitchen, Clogged Pipes, Drain And Sewer, Drain Cleaning And Repair, Drain Line, Drain Maintenance, Drain Pipes, Drainage Systems, Drains Cleared, Free Estimate, Garbage Disposals, Home Plumbing, Hydro Jetting, Industrial Plumbing, Kitchen Sink Drain, Leach Fields, Main Sewer Pipe, Pipe Inspections, Pipe Problems, Plumbing And Drain Cleaning, Plumbing And Drain Cleaning Services, Plumbing And Drainage, Plumbing Emergencies, Plumbing Fixtures, Plumbing Inspections, Plumbing Needs, Plumbing Upgrades, Plumbing Work, Prompt Drain Cleaning, Residential, Commercial, Roof Drains, Sewage Backup, Sewer Lines, Sinks And Showers, Specialties Plumbing, Sump Pump Drain Cleaning, Toilets And Urinals, Underground Pipes, Video Camera Inspection, Water Damage, Your Plumbing,
Reviews
Andrew came out on time and was professional and very respectful of keeping our house as clean as possible while trying to unclog our backed up sewer problem. He was very kind and worked hard the whole time he was here. He was not going to give up until the problem was completely resolved. I felt I was in good hands and he was skilled and knowledgeable. I would definitely recommend this company and especially Andrew for any plumbing/sewer needs you have. I just spoke to the owner, Bill on the phone and he sounded like a great guy and was appreciative of me taking the time to call to put in a good word for Andrew and the company.
Julia Mitchell
8 months ago
The kitchen sink backed up and we couldn’t get it unclogged. He was here, fixed it and gone within 50 minutes of my first call to them. We’ll definitely be calling them again!
We called Drain Master out to our home bc we heard running water through the walls so we knew there was an issue. While they sent out a technician quickly to pump out the water from our crawl space the work was awful. Scott was our technician. He was friendly but said he “couldn’t reach the leak” and recommended we tear out our bathroom floor which would have costed us several thousand more. We had multiple other plumbers out who never recommended destroying our bathroom to fix our leak. Scott left us with water leaking in our crawl space so we had to turn our water off for several days until another plumber came out and fixed the repair Scott tried to complete. This plumber said he didn’t know what he was doing. Would leave 0 stars if we could.
Jacob Harrigan
a year ago
If I could give more than 5 stars I would! Fantastic company. I used Drain Master in July for a drain clean, they came out and did a great job. Well about 3-4 weeks later the drain backed up again so I called and explained the situation. All the owner said was “we will take care of it! I’ll be over there as soon as possible” And they did! Came out a few hours later and fixed the issue! I wish all company’s had customer service like this! I will be using them for all of my other properties.
Britany Murdock
5 months ago
Finally can use my bathroom again! Noah and Isiah did such an amazing job. They got all of the tree roots out of my main sewer line. I would 100% recommend this company to anyone!
Nathan is awesome and very reasonable! So helpful...won't use anyone else!
My bathroom sink was draining slow, Andrew came out at the time that was scheduled and even called me before hand to let me know he would arrive in 15 minutes! Not too many company’s do that. He was very kind and nice. I am very satisfied, Andrew is the best plumber I’ve had come out so far and I will be asking for him every time! I highly recommend the company as a whole! The sink is draining perfect now!
Michael Harden
a year ago
Had a natural gas leak and they fixed same day and I'm under two hours! They're amazing and very affordable!
Maria Jamaleddin
2 years ago
I rarely give reviews, but because of the experience I need to. My basement somewhat flooded. It was obviously on a Sunday when it was noticed. Therefore had to be cautious on water and sewage usage. I casually Google for plumbers. I picked 2. Drain Master was quick to respond. They called me at 7ish am, and by 8ish someone was at the door. The gentleman was kind, pleasant, friendly. But got to the point of what was going on. He went straight to basement, and took care of it. He explained to me what had happened, and gave me a guarantee. I was like wow, I have a guarantee. Pricing was very reasonable. And most of all, he cleaned everything up when he was done working. I definitely 100% would refer this company to anyone.
Teresa Hagedorn
2 years ago
We had no hot water today and so I started calling various plumbing places. All were at least 2 days and some a week out in scheduling. I was given Drain Master's number from a coworker, and so glad he did! On my initial call, he asked to send pictures of my hot water heater to know what he was dealing with. From just pictures, he knew what he was dealing with! Little did I know that our hot water heater was around 20 years old (true, I looked up the serial number code), and most likely needed to be replaced. Technician Andrew called me within 30 minutes of the text and was here in 10 minutes. He assessed the situation and started draining the heater, then went to get the new one - returned with in the hour. Andrew was very knowledgeable, personable, and worked quickly to remove the heater and then install the new one. He was done early-mid afternoon. Awesome work, fast, and at a fair price! Best experience I have had with a plumber by far!
Styles By MzMeMe !!
3 years ago
Drain master plumbing come out every month where I work and do a awesome job!! On time,quick,and the their customer service is great!!! Ask for Andrew he is the best.
Heather Curry
2 months ago
Very Professional and punctual and Helpful Ty So much Bill we love our new sink and faucet ! Your company is Amazing ty again!!!!
Michael Deffely Jr
2 years ago
Will definitely give these guys a call anytime I need a plumber
Clogged all my drains real good with some kale based soup. Had another random service cancel on me and was recommended Drain Master. They got someone out same day. Despite the seriously difficult drain design in my house they got the job done in under an hour and were WAY cheaper than the guys who cancelled.
Kyle and Alexis McHugh
3 years ago
Drain Master is a fantastic company! Within a week from requesting a quote online, we were able to have the main sewer line replaced from our house to the road. The team was very professional and attentive to details! Despite an April snow making quite muddy conditions, they did a great job with clean up and really made sure they left everything as close to how they found it as possible. Overall, it was very affordable, and they will be our go to for plumbing from now on!
timara jackson
3 years ago
Andrew was quick and nice and for the job done
We have used them at our home and business always on time. And everyone we have dealt with has
been professional and courteous.
Linda Bertsch Uveges
3 months ago
I don't usually write reviews but because I also rely on them when I am looking for a reliable and dependable company, I felt the need to share our experience with Drain Master--hands down, AMAZING! We just moved and are new to the area and needed our garbage disposal fixed and had some other projects - Bill got us scheduled right away and Andrew was lightning quick! Not only on time, but early (called me ahead of time to see if I wanted him to come earlier which was VERY nice!) fixed the disposal and our washer in record time- the price was also very reasonable. We will be using them again in the future and recommend them without question.
laura kimberly
2 years ago
Patrick Mcneir
3 years ago
Andre was very friendly and on time . Deserves five star rating with very reasonable negotiating and helpful
Matthew Gunn
8 months ago
Emergency call, they were at my house in less than a hour and a half. Fixed my backed up basement floor drain, and cleared out all pipes in less than an hour. Two young men helped me at my house, both very professional, courteous, and thorough. Fair and transparent price. They earned my business from here on.
Called and spoke to Bill about clogged drains in my kitchen and bathroom. He and Noah were at my house with in 30 minutes and had the problem fixed in another 20 minutes. Professional service and technicians.
Bryan Barshel
2 years ago
Andrew did an awesome job. Pulled toilet and cleaned train. Dirty job and he made it look easy!
Richard Burgess
2 years ago
Woke up to water cascading into the basement due to a plugged downspout drain. Called Bill and he came out immediately and had it unplugged in under an hour. Couldn't ask for better service. Highly recommended!
Ashley Schultz
2 years ago
Great value for service. Awesome and professional guys. Would recommend to anyone!!!
Stop looking. You’ve found your plumbing service with Drain Master. Bill (owner) holds himself, his staff, and his work to a higher standard than many other companies out there. He shows his honesty in the way he speaks, and his integrity in the way he explains what’s needed and nothing extra. Best of all it comes with a FAIR price for the parts and labor to get the job done right the first time. My new home had a 21yo water heater and I originally budgeted for a natural vent replacement because I didn’t know there are various types. Turns out I have a powered vent which can be roughly double the cost 0.o. I got a handful of quotes with some companies up-selling the job, and some adding repairs I didn’t even need. Bill was honest in what was necessary and offered a great price. I’d highly recommend Drain Master and will be a returning customer myself. The new water heater is running perfect and he even upgraded my water intake valve. Thanks Bill!
They worked really hard to clear my drain and even brought out extra hard working men to get the job done. I really appreciated their timely service and hard work and will definitely call them again if I ever need anything else!!!! Highly recommend!
Tyler was prompt and did a great job for me on a Sunday no less. Thank you do much Tyler
We have used this company multiple times over the past 3 years and they've always been very professional and fairly priced. Whenever we call, they have always been able to get someone out within the hour. We struggle with roots creating clogs in our drains and they've always been able to fix the problems quickly and recommend the best course of action.
GalliVANting_Emches
a year ago
The technician that came to the house was knowledgeable and fixed the issue in a timely manner.
Justin Ankenbrandt
8 months ago
These guys must be the fastest professionals in the business. I spoke with them about our clog at 3:50pm. There was a technician here at 4:15 and it was fixed by 4:30. I mean, how is that even possible? Less than hour from the call to the fix. Amazing. They’re also really good at what they do and very nice.
Stan Jechura
3 months ago
If I could give 6 stars I would! Drainmaster is my go to plumbing professional because they are fast, efficient, professional and always do the job right the 1st time. Excellent service!
Matthew Brixey
2 years ago
Once again very fast and professional! I would use them again!
Jason Stelmaszak
a year ago
The two pipe repairmen were great! Fast service, quality work, great prices. I've used Bill before and would again.
The absolute BEST! I've used Drain Master multiple times and they are always responsive, professional, and get the job done for a very reasonable price. I'm a single woman and I very much appreciate that they are never condescending when explaining things to me. I cannot recommend them highly enough.
When Andrew and Tyler showed up l told them about a Isha I had they went and addressed it and took care of it promptly. I'd always use Drain Masters for my plumbing needs. They did awesome job
Katrina Cogdell
2 months ago
My tub was backed up & Fred cameme after hours in 45 min of me calling & unclogged my drain& discovered another issue in the process. I love Drain Master--- they always get the job done!
Brian Niedzwiecki
2 years ago
Bill and Noah were amazing! I woke up with a dripping water heater. After a no-show from another place, I called Drain Master and he was out in an hour and within two more hours I had hot water for the weekend! The service was amazing, and the price can't be beat. I've found my new plumber!!
Came the next day and got everything done in an extremely timely manner. Adam, the one reinstalling the toilet for us was super positive and friendly. Great service and I would 100% recommend them to anyone who needs plumbing help.
Marcus Dawson
9 months ago
Horrible service. Worker came to my house to inspect our reverse osmosis machine. Not only did he not fix the problem but he created a leak underneath the sink. They wanted to charge me for another service fee to have the worker come back to repair his own damage. When i called the supervisor he ignored my phone calls and text messages. Highly unprofessional business and shady craftsmanship.
Andrew was such a wonderful experience! Moving into a new apartment I didn't know much and he came out and helped me with my bathroom with such a wonderful personality and good humor. I'll highly recommend their service and asking for Andrew. 10/10. 🤞
dontjudgeme29
2 months ago
Just had Isaiah from drain master come out with an hour and a half and was able to fix my issue same day, I was working from home and was very courteous of that. Price is what was quoted on the phone! Definitely would recommend!
After praying whom to ask to check out our problem, my husband was led to their website... he called at 7:30am to report our backed-up toilets/pipes and Jordan was here within 45 minutes! Guess we should have prayed earlier as it happened the night before :D ...thankful to know they offer 24/7 service!!!! The tech that arrived (Jordan) was obviously knowledgeable, courteous & professional -- A+++++ customer service! We are SOOOOOO very thankful to have use of our toilets again!! :)
Susan Patterson
8 months ago
Drain master came to my home to install a garbage disposal & install my brand new dishwasher. I found out later that the dishwasher was was installed incorrectly and was left in a hazardous condition without informing me. I had to pay an
additional fee to repair but asked for a refund on what I paid and was told told that they are plumbers not electricians! Why install it then? Rude customer service & high prices! Bottom line they are not honoring their guaranteed service! Very rude, wish I could share the text responses! I will remain professional & seek help elsewhere!
Carl Thebeau
2 months ago
The best Plumbing Service Hands Down Very Professional punctual and Helpful Billy is an amazing guy and all his employees are awesome thanks again For the amazing Service !!!!! Will recommend to all my family and friends!!!!
Barbara Herr
2 months ago
Just had the pleasure of having Jordan come to our home to service our drain in our bathtub. This was an ongoing problem that he was able to actually take care of for us. He went above and beyond to make sure the job was done professionally and efficiently. Would definitely refer Drainmaster!
Alexandra Scott
a year ago
Called and within 30 minutes someone was here to find a leak in my basement ceiling pipe. Found where it was coming from, went to go get a new hose, and was back quickly to install. Would definitely use this company again. Great, fast, friendly service!
Woke up to my sewer drain being clogged, Gave them a call and about 20 minutes later Jordan the service tech was here. Very affordable, quick and clean work.10/10 would recommend!!
Gabrielle Hinshaw
2 years ago
They have been very helpful over the last few months of plumbing issues. Prices are great and they are quick to come help!
Lakeyta Lockett
2 years ago
Scott is the bomb.. He came in professionally and almost fell in the puddle of water in my basement but he was okay...He worked until the main waste line was unclogged with 116 ft of snaking the line until he realized that the city of toledo main line was the problem. I would recommend this company and will prefer Scott.. Thank you Scott !!
Chantea Layson
3 years ago
I highly recommend Andrew he is very professional and get the job done fast I will make sure I recommend to a friend or family.
Barbara Jackson
a year ago
Rapid response, courteous
Austin Suiter
a month ago
Woke up to a flooded basement due to sump pump malfunction and they where only ones to answer before 730am and came within an hour of my call that is top notch quality service. Isaiah was on time, professional and can’t thank them enough for the fast and friendly service.
Sherry Cochran
2 years ago
Thank you drain master specialist for coming out and replacing my main sump pump, you maintained poise and professionalism during the visit. The situation was challenging not you. I wish continued blessings to you!
Drain Master is Top notch! I did sewer cleaning in 90s and this company is professional on time does a great job, and prices are better then anyone else in town. The crew was well dressed very polite….
Matt Spangler
a month ago
I Called with a clogged kitchen drain and they sent Isaiah out within an hour. he was so polite and professional. He was able to diagnose and fix the problem efficiently. He did a great job and would highly recommend him.
Very honest and quick service
Alexandra Sanchez
8 months ago
I literally never write reviews but I am so appreciative of this company that I had to! Our drain clogged and started filling our basement up with sewage water, and they were able to get out and help us quicker than expected, they had affordable prices, and the workers were very kind and did a great job explaining what they were doing, what we can do as preventative measures, etc. I will never use another plumbing company again because of how easy it was with Drain masters and because of how good of customer service that they had. Thank you guys!!
Daniel Rutkowski
10 months ago
Called these guys up on the week of thanksgiving with a simple kitchen sink clog (not ideal for Thanksgiving week!), and they were at our house within 2 hours, had the clog cleared in no time, and were extremely pleasant to work with. Great job Noah and Isiah!
David Fearer
4 months ago
Very affordable and nice friendly people would recommend them and for sure use them again
Called yesterday, set up appointment at 10 am for today, I had to move the washer and dryer to give them access to the drain..10 came and went, called them and was told tech would be calling momentarily, half hour latter, called them again, oh ya your on the list....Who has all day to be on a list waiting for them to decide to show up or not ? TOTALLY A WASTE OF MY TIME....NEVER AGAIN!!!!
CINDY FINDLAY
3 years ago
Great plumbing service, came out the next day, did a great job at a very reasonable price!!
Raymond Vargas III
a month ago
Great price very professional and timely. Very informative and respectful of property.
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