Best Main Sewer Line Repair in Toledo OH

Team who came out told us they were the most expensive because they were the best. Also was told they were the only ones in the area doing the specific service. They then diagnosed our problem and Gave us a recommendation to fix it. They were not able to fix it but we still paid thousands of dollars because their recommendation did not work. Came to find out that there were other companies providing the exact same services in the specialized repair who came to fix our problem at a better rate.

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Prompt. Professional. The first employee could not figure out the leak, and he called his partner who came to assist and they fixed it together. A month later, there were still some issues. I was scheduled for the same day, and since it was under warranty the work was completed at the same time (additional work/ Pipe cleaning). Without charging anything additional.
The only thing I would recommend is that the first time they provided their services, they did not run water in the bathtub long enough to figure out there was still a blockage. If this was done, they would not have had to come out a second time.
That said, I would recommend this company.

JAG Plumbing replaced my two outdoor hose spigots. One of them they had to literally crawl in a tiny crawl space to get to. They did a great job and were very respectful.

Our bathtub faucet handle broke and we could not get it stopped. This was on a Friday evening. Called in for emergency service and Vic came by very quickly and plugged in a temporary valve for the weekend so we could still use our water.

He completed the service Monday morning and I could not be happier. Very fast very efficient work. I highly reccomend.

Montana and Landon were at my home today and installed a new garbage disposal. Very professional and helpful - highly recommend!!!

Matt and his wife did a wonderful job on our clogged/broken drain. They had a floor to dig up and replaced a large chunk of rotted pipe. Cleaned up after themselves. I recommended them to my parents who also were very happy with his work. Would highly recommend to anyone.

We had a LOT of work done by this business. The night after they came, we noticed a leak. We called the after hours service, and was told that there would be a trip charge to send someone out to look at it. I declined and told the operator I was quite disappointed, since I had JUST had work done. She relayed my comments to the business owner, who got someone out that night to fix the issue.

Today, less than a week since having the work done, a new leak has occurred in the pipes that they repaired. We called and were told they didn't have anyone they could send out until tomorrow morning, so now we are going to have to go almost 24 hours without any water, as we can only shut the water off to the whole house. The operator we spoke with said she would try to see if she could get someone out here, but I am in great doubt that we are going to be able to get this fixed until tomorrow.

I won't be using this company again. They were professional, for the most part, while they were out here, although only the lead plumber wore a mask. The two workers he brought with him to help him did not. I'm disappointed that the work they did has leaked twice now, and that we are going to have to wait until tomorrow for repairs because they are too busy to help us today. We had 3 people here all day, so it cost a lot of money (more than the market value for the services we had done), and I expected better customer service and for the actual repairs to be better, considering the amount we spent. I didn't mind spending the money, because I thought the service would be high quality, but I won't make that mistake again.

Fred was the only plumber that answered my phone call on a weekend evening. He is very knowledgeable and was able to fix my issue quickly. I highly recommend!

They are fast reasonable and friendly. They clean up behind themselves.

These guys are outstanding! Fast and very fair!

Once we reached out for them to do some plumbing, they were quick to come look at & quote the job. It took a couple days to schedule the work, but that's to be expected. Overall expediency, quality of work, and pricing was fair and customer service was excellent.

I rarely give reviews, but because of the experience I need to. My basement somewhat flooded. It was obviously on a Sunday when it was noticed. Therefore had to be cautious on water and sewage usage. I casually Google for plumbers. I picked 2. Drain Master was quick to respond. They called me at 7ish am, and by 8ish someone was at the door. The gentleman was kind, pleasant, friendly. But got to the point of what was going on. He went straight to basement, and took care of it. He explained to me what had happened, and gave me a guarantee. I was like wow, I have a guarantee. Pricing was very reasonable. And most of all, he cleaned everything up when he was done working. I definitely 100% would refer this company to anyone.

Called Monday (12/7/2015) morning about main sewer line plugged / water backing up.. Had someone out in about 2 hours. Plumbers worked fast and got the job done.