Description
You can trust the experienced professionals at Pipe Doctor Plumbing & Heating for all of your plumbing repairs and much more. Give us a call today and you’ll see why we are the plumber of choice in northwest Ohio and southeast Michigan.
SERVICES
Drain cleaning, Faucet repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Sump pump installation, Sump pump repair, Toilet installation, Water heater installation, Water heater repair, Water tank repair, 24/7 Emergency Service Available, Backflow Install And Testing, Basement Flooding, Bio-Clean, Boiler Contractor, Broken Pipes, Clean Boilers, Cleaning Up, Commercial, Commercial Plumbing, Drain Clean, Drain Services, Emergency Repair, Gas & Heating, Gas Line Repair, Gas Line Replacements, Gas Lines, Generators, Home Repairs, Hot Water Heaters, Hour Emergency Service, Lateral Lining, Necessary Repairs, New Construction, New Home, Place Lining, Plumbing, Plumbing & Heating Services, Plumbing And Repair, Plumbing Help, Plumbing Needs, Plumbing Service Provider, Plumbing System Installed, Point Repair, Repair Generators, Repair Sump Pump, Residential, Residential & Commercial, Same Day Service, Sanitary Sewers, Service Call, Sewer Line Repair, Specialty Services, Sump Pump Maintenance, Sump pumps, Trenchless Rehabilitation, Ventilation Systems, Water Treatment, Water Valve, Water mains,
Reviews
Honorable people,do honorable things!!!read it again.keep that last check I dont need it.
Daniel Schwerin
10 years ago
Initial contact was a success with a fast response from the owner of the company (thought this was going to be very promising). They were referred by a fellow EMS provider so I thought that everything would work out without any hitches. Did not realize that they charge 135 dollars / hour (friends told me that is steep) until the work was completed (this is my fault for not asking the hourly rate). Was quoted a price for the work and told that it might be cheaper when the work was completed (all depended on if they needed to cut into the drywall or not ... which they did not ... but the price was still the same).
Service person was professional, but could not fix the problem the very end when said that this is a water department issue.
Now trying to get them back out to fix a problem with the shower and still no response.
I will be doing the remainder of my business with another plumber in town. This was a 5 star learning experience on home ownership on what bad things to look for in a plumber.
Seem dedicated to the customer.
Russ
Jeff Hoffmann
2 years ago
I have used Pipe Doctor Several times in the past. I had a leak at one of my rental properties and gave them a call. They were quick to arrive and found the problem. Due to the scope of the work involved, they had to come back the next morning. ( called them at 4PM) They showed up the next morning bright and early with all of their equipment and got to work. The project took longer than they expected due to some unforeseen circumstances on my end. They are my go to plumbers. I can't recommend them enough.
Called to unplug floor drain. Sent a guy out without the equipment that other companies had used previously. Using a hand held wand, next option was to offer up an estimate for like 9000 dollars! This was all done while it was just my wife handling business as I was at work. And took $250 and left. I Called another business and next day the guy had it done for 100 dollars using a power auger. They just showed up and said the job was not simple and left a half hour later basically, simple as that. End off day, took the money and left.
jose trujillo
3 years ago
I thought I was dealing with a high quality service company when they came out to look into a possible pipe leak. I have been waiting for a call back for over a month and everytime I call and speak to the front desk I am promised the quote for repairs and have yet to receive one. I am struggling to get the paid invoice for the service call. What a waste of my time.
Eric gave us an estimate and the work was done efficiently and when done they cleaned up and took care of everything to our expectations. I would highly recommend them
Richard Walker
4 years ago
Outstanding!! If you need to replace a sump pump, call these people first! They answered the phone after hours, sent someone out quickly and are reasonably priced. They replaced an old broken sump pump with a new, name-brand pump. Installation was courteous, fast and clean. I was given warrantee material and a clear explanation of the work and cost before they started. This was plumbing perfection! They will continue to be at the top of my list.
On a Friday a technician came out to assess the job and get us a quote. He said we would have the quote Sunday or Monday. On Wednesday I called since I had not heard yet, and was told I would hear something soon as the tech was busy. I called again Friday as I still had not heard and was told I would be emailed the quote instead. On Monday I finally received a rather high quote. Wednesday I had a different company come out and had a quote before the tech left for half the price. Overall waste of time.
I had a problem with a leaky toilet that was difficult to get to because the bathroom is tiny. These guys were very professional and clean. Eric was very patient and answered all my questions and found the best solution in the most cost effective way. He took the time to explain what he was going to do before he did it which I appreciated. He also fixed a leaky pipe we had in the basement with no problems. Highly recommend these guys and will definitely go to them again when I have plumbing issues.
Pipe Doctor is the best in town.... immediate call back... response time less than 1 hour... great demeanor... very caring... had the problem figured out and a solution very quickly.... discussed the different options thoroughly...were able to start on the job immediately...I can't say enough about the team at Pipe Doctor and how knowledgable and caring they are to help quickly when an emergency happens!!! HIGHLY RECOMMEND them for any plumbing needs!!!
The person we had couldn’t have been any nicer or more professional. I received a through explanation of what needed to be done. All was done in a timely fashion. We were very satisfied.
If you want things done right the first time, call these guys! Professional service with all the technology and equipment to diagnose and fix your problem in 1 visit. Would not waste my time with anyone else.
Dave Langendonk
5 years ago
Had appt at 9am on a Friday to install shower valve and diverter. Was contacted and pushed back to 12:00pm because a bigger job came in. Was then called around noon to let me know the tech was still busy and would not be out till 3pm. Finally showed up at 3:30 and took 45 min to spec out the job to give me a price and still could not figure it out. Then he tells me he will not be able to get to my job today. I specifically informed the call taker I needed this installed that day or they could cancel and I would contact someone else. She said they would get it taken care of. I am livid at this point and tell the tech he can leave, I will hire someone else. They bill me $39.00 service fee (which I was aware of) even though they pushed the little guy off for a bigger job, then don’t show up when promised. Does not know how to price out a job, then basically says my day is over, sorry about your luck. Horrible customer service. I will not be using or referring this company anytime in the future. You would think they would waive the fee Because they pushed me off all day and wasted my time.
Arlana Alexander
2 years ago
I purchased an old dental building. They capped and closed all those pipes and removed them. Then they installed a sink into the bathroom to meet code.
Patricia Decker
2 years ago
I’m sure this review will appear to good to be true, but the reality is they are. Before reaching the pipe Dr. and Eric (the owner) specifically we were given no answers only speculation as to why ( as we had been out of town) we had a sewer leak(yuck ) in the basement. Erik new we had to address this quickly and didn’t have a team available so came out himself and quickly diagnosed the problem. His team (forgive me for not remembering their names) came out, spent the day here were incredibly able, efficient, and neat. As they left we felt so assured that they had done the job expertly. Do not hesitate to use this company, workmanship and manners of old. Thanks again!
From changing a toilet seal to replacing a sewer line, these guys do it all, and do it professionally!
Found out the shut off valve didn't work right... so it was a problem on my end. Service was prompt and affordable... was a little difficult to reach the technician for a follow up question, but overall service was pretty good.
Brittany Sharp Goldsmith
7 years ago
Today we had such an awesome experience with our Pipe Doctor technician! He was at my home within 30 mins of my call! He was so personable and friendly! Super fast faucet replacement! We will be canceling our Ben Franklin subscription and will be using Matt as our plumber from here on out! Telling all our friend about this service! Thanks again!
Breanne Horvath
6 years ago
Well they were prompt alright, showed up shortly after we called for a backed up toilet and then tried to charge us 900.00 to snake it. What a joke. Stay far away!!
This place was overpriced, paid a “plumber” 375 to come out and fix a drain in the basement, and not only did it not get fixed they made it worse! Went on to say they need to contact the city and dig up our yard! Had someone else come out this morning and they fixed it within 15 minutes! Very horrible service! If you need a plumber contact Able Masters!!
If I could give Pipe Doctor 100 STARS I would! I am beyond pleased with EVERY ASPECT of their quality work! The only regret I have is that I did not call Pipe Doctor first! From my experience, I recommend this Pipe Doctor business 100%.
Jordan Halsey
6 years ago
Professional Service, initially had an issue but they worked it out in a professional manner.
The experience with the Pipe Doctor team has be a great experience. They were on time and very informative every step of the way. Reasonably priced and great initial set up appointments and booking. Over all great experience! Highly recommended!
Tiffany Turner
a year ago
Eric did our plumbing for my shake bar. He did a great job and got it done in a fast time frame. He has helped us with other plumbing services over the years. He is always quick to respond and so helpful! We love the Pipe Doctor and Eric!
Kenneth Whitworth
4 years ago
Never called me back
Arrived first thing in the morning to remove / replace a water service. Stayed into the evening to finish and insure everything was satisfactory. Would highly recommend PIPE DOCTOR for their superior workmanship!
Thomas Van wormer
a year ago
This is no longer Pipe Dr it is a private residence
ann marie costain
4 years ago
They are 0.3 miles from my house and were a hour late. Spent 10 minutes looking at my tank with a cell phone flashlight and then told me I needed a new $2200 hot water tank. Cost me $100 just for them to come out and I guess I get that but when he asked if I wanted him to get the pilot light relit so I could have hot water until I replaced the tank, I didn't think he would just press the button on it like I had already tried. He then charged me $20 more because he attempted to light it. It didn't light by the way. Don't think I'll be calling them again.
Matthew Rennels
a year ago
Team who came out told us they were the most expensive because they were the best. Also was told they were the only ones in the area doing the specific service. They then diagnosed our problem and Gave us a recommendation to fix it. They were not able to fix it but we still paid thousands of dollars because their recommendation did not work. Came to find out that there were other companies providing the exact same services in the specialized repair who came to fix our problem at a better rate.
At this time I would like to
Say jodwas sone
Cvery wekkverry happy
Julie Williams
a year ago
My sewer line broke and I called Eric for him to come out and take a look at the project. He came out within hours of me calling him on a Saturday. Since I could not turn on water, flush toilets, shower, etc Eric was able to put in an emergency request and cancelled other jobs in order to take care of me and do the sewer line repairs himself!. The job was complete that Monday which is less than 48 hours from when I called him! Eric was very professional and I was so happy with the work he completed in a very timely manner for a reasonable price.
I had the Pipe Doctor replace a water main shutoff in the basement of my rental house in Toledo. Brandon did a great job he was quick, professional, and very thorough.
Nick was very knowledgable. He was kind and respectful in my home. Probably one of the nicest people out there. He was proud of 33 years in this field of work and showed dedication to his employer. The work I needed done turned out better than expected. Though the prices were a little expensive, the fact that the work was warranted for life and quality of product pays for itself in the long run. Compared to most plumbers the prices were reasonable as well. This company is definitely recommended for larger plumbing jobs because of costs and quality.
Samual barnes
5 years ago
my water tank was leaking, they came right out and took care of it, Very professional thank you
Kurt Chiarelott
3 years ago
Received excellent service today from Pipe Doctor Expert Plumbing Services! Troy was knowledgeable, professional, and helpful. Service was prompt and the repair was immediate. Thank you!!!
Trustworthy and Prompt! We have used them for home and for our business and they are always fast and fix any problems we have. We no longer stress about plumbing we just call Pipe Doctor and they handle it.
Very reliable and great customer service!
Second time for Pipe Doctors. Troy is very pleasant to work with and did a great job. I would call them again.
Team Pipe Doctor is professional and truly cares about our community. They go out of their way to satisfy their customers and I wholeheartedly recommend their services.
I have used Pipe Doctor for the last 5 years. They did my whole house as it was renovated and added on in different phases. They never had a problem with the Inspectors and everything has held up pretty well over the years. As of writing this review, I recently had them out to ensure that the sump pump's and (backup) were ready and functioning for the upcoming spring. Eric came out and tested everything which was appreciated.
Through the years I have seen 7 or 8 different servicemen come into my house and all of them were respectful. Some of them I thought were more efficient than others.
I can assure you my experience overall through the years with Pipe Doctor has been a good one.
Pleasant Lake Jewl
10 years ago
Professional service, quick response and quality work.
Xavier Cardenas
3 years ago
Fast response team and very knowledgeable on finding root of problem and fixing. Not only that left me with information on how to prevent these problems in the future. Thank you E. ✊🏽
Excellent service, highly recommended👏
Matthew Adkins
2 years ago
First company I called couldn't find a problem with my water heater going out. Tech from pipe doctor told me to look for squirrels - I thought he was bonkers. 3 days later the wildlife removal company pulled a squirrel out of the vents.
Needless to say we had Pipe Doctor install the new water heater. They carry Bradford White which seems to be the best. I think they use contractors as at least one tech has no idea there was an office on Lewis but I don't care as long as the work is good.
Keith Pressley
5 years ago
The PIPE DOCTOR CHARGE
189.00 JUST TO COME TO YOUR HOME!
This price DOESN'T include the diagnostics fee!
I called them on 2/24/2018
Shubham Gajjar
5 years ago
The lady who answers the phone needs to learn some customer service.
Very easy to deal with and does what he says. Highly recommend.
Michael Gerrity
7 months ago
Quality work, great personnel, great service. Have used them three times in three years.
Kimberly Otting
6 years ago
Had an issue with a drain in my garage. Hired Pipe doctor to use a small camera to go into the line to check it out. The technician was professional and polite. The only issue I have is that the charge was $250 dollars. It did involve cutting and reattaching a pvc pipe and I agreed to the charge beforehand. But the job took maybe an hour or so of work. This to me was way too expensive
If I could give zero stars I would. They were suppose to be here between 12-2. Still nobody at 4 and no call to explain. We called and they said it will be later. At 6:15 we called to cancel and were told they were just finishing up the previous job. NOPE, CANCEL!!
Service Call/Slow drain and water back up: Jason Cousino Journeyman Plumber: Jason did an excellent job to trouble shoot and identify the root cause of the problem. Jason is friendly, professional and very competent on all aspects of plumbing. The task was completed in short time frame and I thought the fee was vary fair. Great work.
I just wrapped up 2 emergency projects with Pipe Doctor. They did a great job. I would highly recommend them.
Yolanda Liggons
2 years ago
I called early morning and made an appointment, they said they would come out in a few hours... Never showed up nor called, didn't even returns my several calls to see what happened.... I have used their services on the past was satisfied. This time I was very disappointed.
Rankin Walkup
3 years ago
Eric and the team do awesome work. The kind of guys that do not leave until the job is done right. You get what you pay for when it comes to these guys.
KAREN JACOBIAK
5 years ago
Pipe Doctor performs any service from snaking your pipes, unclogging your drains, and even major work digging out to the street to see what is going on with any issue. They are a growing company and continue to grow everyday. Keep up the good work Pipe Doctor!!!!
Melissa Hansen
3 years ago
I would have liked to have given a better rating for this company. The technician was super nice and he came to my home the same day promptly. What should have tipped me off is that he tried to give me a quote for a new water heater right off the bat, without even looking at the water heater. I told him I thought it was the thermocouple.
The quote was really high but I was desperate for hot water. I totally get the $139 charge for after hours. Which I was glad to pay. He installs the new thermocouple,Tries to light it a couple times, but he realized the gas was still shut off. Turns on gas...Tries to light it again, thermal couple doesn’t stay lit, then says it’s the gas regulator, and that I might as well just get a new water heater because of the price to install a gas regulator. I asked what the charge would be because it took maybe tops 15 minutes to install. And furthermore, he didn’t even seem to troubleshoot it for that long.He said well technically I did the job it’s $439. (300 labor)And said that if I got a new water heater he would put some of that money towards a new water heater.
I just felt screwed over. I told him I’ll wait on the new water heater. It just felt fishy, I called Bluflame the next day, they came out, Looked at it did some adjustments, lit right up, he said it was not worth writing up and did not charge me for coming out. I would like a partial refund from Pipe Doctor.
Jonathan Kaye
6 months ago
I will start by saying they are very expensive, at my house about an hour and a half and almost no parts, other than a couple fittings used and it ran us almost $700. However, they did great work and were at our house within 40 minutes of a call on Saturday afternoon.
Sarah Walbolt
7 years ago
We hired Pipe Doctor in 2014 for our backed up sewer drainage issue and didn't think twice about the near 4,000 dollar repair bill to dig and repair our line. It has been two years and our sewer line is disconnected from this repair patch and once again sewage is backing up into our home.
We made every effort to use the Pipe Doctor again, and would have been happy to split the cost to fix their repair. However, they wanted to charge us full price a second time, and stated they only guarantee their work for one year.
The Pipe Doctor does not stand behind their work, and thus we will be using a different sewage contractor.
Awesome, professional, family owned, thorough, honest.
$140 just to show up? Another $250 to unclog a drain? No thanks.
Thank you for your recent service on my second floor bathroom toilet. Your service technician , Troy, was very professional and helpful with service work that was done.. I will call your company on any future plumbing work that I would need and recommend to anyone to call on your company. My decisions is do to the work that Troy has done, Dennis Zika, Sylvania Ohio.
Emergency service for broken water pipe. Very professional and quality work. But GOD was it over the top in price. Replaced 6 inch run of 1” copper pipe and installed a fitting and a 1 inch brass ball valve. Exceeded $1000.
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