Best Remodel in Saint Louis MO

Unfortunately I needed this company after three weeks of moving into my new home but the bright side it was the GREAT SERVICE AND PROFESSIONALISM. MR. RICHARD STRUCKMAN is great at his job!!!

Made an appointment to look for a bathtub. Consultant said she would send us a list of options with our preferences. I was emailed one tub that did not fit my preferences and when asked for more options they stopped responded to my emails to the company and the consultant and stopped answering my calls.

***Update: The plumber came back to resolve this issue. While I am not fond of the lack of responsiveness before from the admin side, the plumber was absolutely professional and extremely thorough today. Thank you for resolving this issue. ***

Original post with a 1 star review:

We are upgrading our kitchen, including the kitchen faucet. We experienced a delay between countertop installation to faucet installation. We remained flexible and rolled with it.

When the plumber arrived, he was professional and wore shoe covers.

He completed his work and we began the dishwasher and opened the faucet to verify. All was good.

That evening, we experienced extremely low pressure and low flow. We called and they returned the call with a potential fix, clean the screen of any debris. It increased flow and pressure, but not to the original setting.

Over the past few weeks, we have lost flow/pressure and ran the solution they gave us. Each time we have less and less flow/pressure. At this point, we don’t have enough to wash dishes or clean the sink. It takes about 3 minutes to fill a 12 cup coffee carafe.

The reason I am giving them 1 star is because they have not responded to any of my 3 calls after the first one. I have also contacted Hallmark Complete (contractor coordinator) and Home Depot (service seller), but they have not been able to get Byrd Plumbing to respond. Between the cost of the service, lack of timeliness, and lack of responsiveness, I am not recommending Byrd Plumbing.

Their timing, professionalism, and quality are the best I have seen working with a plumbing company. All-around excellent customer service!

Mathew is a super awesome guy and his workers we very professional. Job done on time! Definitely will be my 1 choice

Great service and very reasonable. Friendly staff. I highly recommend this company.

Wonderful service. Knowledgeable and reasonable. Pleasure to do business with.

Didnt call back

Brooks plumbing company did a great job handling all my plumbing needs. They were friendly, professional, and I would definitely recommend them to anyone!

I called them out for an estimate on a toilet leak coming from the water line connector to the tank. The existing toilet and water line connector was about 1yr old. The plumber stated he could tighten the connection and see if that stopped the leak. The charge for him just to tighten it would be $135. I declined as I didn't feel like that would fix the issue. No other options were given. Since, I didn't get the work done by them, my review is based on the plumbers lack of knowledge and/or being able to provide better feedback on the possible issue as well as the cost for the suggested fix.

Great local family-owned company! I needed a wall knocked out to repair a leak from the upstairs bathroom, and they made the repair a lot less painful than I expected knowing a wall and ceiling would be ripped out. Ended up using them again a few weeks later for a new hot water heater.

Hey you guys CJ is AWESOME very professional reliable and reasonable prices I highly recommend this business

A colleague and myself were having a coffee discussing potential plumbers; when a young lady came to our table and spoke to us about USA Plumbing Plus. From our conversation, USA Plumbing Plus makes sure their advocates have the accurate knowledge to be able to give the community satisfaction and belief in what they do. After this small meeting I am definitely keeping USA Plumbing Plus in consideration !

At USA Plumbing Plus, We take plumbing from ordinary to extraordinary!

I work in water damage, I refer Python Plumbing whenever I can. I always get great feedback from clients I refer them too. 5 Stars.

Service was provided within two days of reaching out for non-emergent water heater installation. I bought the water heater from Lowe’s so only paid labor and permitting, and they had the cheapest rate of companies I looked at. Work was done promptly and efficiently, with no snags related to either the plumbing or the billing.

We have used Merlo plumbing for years and have been fairly satisfied with their service. However, last week, they literally averted a disaster. I was called by my housekeeper who told me a pipe had burst in front of our house while I was at work. I immediately called Missouri American Water service and placed an emergency order to come shut off our water. Right afterwards, I called Merlo Plumbing and placed an emergent work order to come to the house and repair the broken pipe. They told me they would have a serviceman there in an hour. I raced home and true to their word, a serviceman met me in the driveway. He saw how much water was coming up from the ground (it was almost as if a hydrant had burst) and literally ran around our front yard looking for the water shut off as Missouri American Water had not yet arrived. His name was Tony. Realizing it was from the irrigation system (which was supposed to be closed ) he went out and found the main shut off to our house and averted a major disaster. Water was EVERYWHERE and was flowing into our neighbors yard and had already gotten into the basement. Toni (Acinelli) could have not been more helpful and pleasant. He diagnosed the problem and addressed how it would be fixed. Still, over TWO HOURS after I placed an emergency call to MAW (Missouri American Water) they had FAILED TO SHOW. If it weren't for the quick response by Merlo and their crew (Tony)..I am sure our entire basement (AND MORE) would have flooded. We can't thank you enough.