Description
Maplewood Plumbing has served St. Louis City and St. Louis County for 30+ years, helping residential and commercial customers with drain cleaning, plumbing, and pipe replacements, in addition to other plumbing services. Family-owned and operated since 1985, we have built a solid reputation in the community. Give us a call and see for yourself why our loyal customers won't use anyone else when they need their drains cleaned, plumbing repaired or installed, or water heater and gas pipe serviced.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Basement Plumbing, Bathroom Drain Cleaning, Bathroom Plumbing, Broken Pipes, Camera Inspection, Clogged Garbage Disposals, Clogged Kitchen, Bathroom, Laundry Room, And Basement Drains, Clogged Sewer Pipes And Main Sewer Lines, Clogged Toilets, Commercial And Residential, Commercial Kitchen, Commercial Plumbing, Commercial Plumbing Services, Commercial Services, Downspout Drain Cleaning, Fixture Replacement, Floor Drain Cleaning, Gas Line, Gas Pipe Services, Grease Trap Install, Grease Traps, Home Inspection, Home Remodeling, Ice Maker Line, Kitchen And Bathroom, Kitchen Drain Cleaning, Kitchen Plumbing, Kitchen Sink, Laundry Drain Cleaning, Laundry Room Plumbing, Main Line Camera Inspections, Maintenance Drain And Line Cleaning, Outdoor Plumbing, Pipe Lining Options, Pipe Replacement, Plumbing Clogs, Plumbing Issues, Replacing Plumbing, Residential Drainage Services, Residential Plumbing, Septic Tank Services, Sewage Line, Sewer Camera, Sewer Cleaning Services, Sink Drain Cleaning, Stack Repair, Sump Pump, Tankless Water, Toilet Repair/Replacement, Tub Drain Cleaning, Video Inspection, Water Damage, Water Heater Services, Water Heaters Replacement/Repair, Water Jetting, Water Pressure,
Reviews
Plumber came to my home and was on time, completed work timely and was courteous. My new faucet works great. Thanks for the service.
Did an absolutely standout job. Were efficient, tidy, and delivered better than they promised. They also were great with my annoying dogs. Can't recommend them enough.
Won't provide rough estimates over the phone, as any honest business would. Came out to my house the other day and quoted me the ridiculously high price of $700 to replace a garbage disposal, and that was the lowest-priced option!The disposal that needs replacement retails for $90, so they wanted to charge more than $600 for labor. My wife and I quickly showed the plumber the door, though we were still stuck paying their $65 service fee.Don't call this plumber. Their prices are more inflated than a warehouse full of balloons.
service was right on schedule sng the work was done in a very timely manner
Looked up plumbers on Angies List & Maplewood Plumbing was closest to our house. This was our first time using Maplewood Plumbing and the girl on the phone stated one of her workers was just finishing a job & could be there in 15 minutes. And Jerry arrived within the 15 minutes. He looked at the problem in the toilet, knew exactly what the problem was so he went to his truck & got a snake. He came back & fixed the toilet within a few seconds. He made me very happy. We will use them again and recommend them to family & friends.
Maplewood Plumbing is as thorough and professional as it gets. They recently installed new fittings in both bathrooms including shower, toilets and sink faucets. We live in a condominium apartment building. In order to work on the plumbing, you had to turn off the water for the whole building. Maplewood installed valves designed to isolate our unit from the rest of the building so that will no longer be necessary. They also installed a new gas line into the unit for us and the upstairs neighbor. Now we can have a gas range.When finished, they thoroughly clean up after themselves, removing all debris from the premises. These are the people you want working on your house.
Jacqueline Kutz
4 years ago
We called this company for a simple toilet fix. The plumber was nice and respectable. He did a thorough job, putting in a fix that will last forever. Pricing was market rate. We got their number from a banner flying over a major outdoor event.
Michele Gabris
4 years ago
I highly recommend Maplewood Plumbing. They were able to install my dishwasher the same day I called. Tim arrived on time, was professional and cleaned up after his work was finished. Thank you!
Jennifer Crews
9 months ago
I found Maplewood to always be accommodating and professional. Our problem kept compounding and they worked with us. We had a tough time with our insurance company and Will went out of his way to assist. We’ve already referred them to friends and family.
The guys were very professional & explained everything. They did all the work quickly and cleanly & I would recommend them
Bjorn Ranheim
10 months ago
This is a fantastic company! They were efficient and friendly, I knew exactly what my options were which helped me to make good decisions about what level of repairs we needed. I will definitely use this company again, they won me over!
Super easy to schedule and I loved the email invoice. Tim was on time, efficient and professional.
We had our hot water heater replaced in under 4 hours! Brad left the work area clean and did a very nice installation. Maplewood Plumbing is my go to plumbing company.
Our basement mainline was backing up. Was originally thinking roots in the pipes from trees out by the sidewalk and street. David de Anda (actual licensed plumber) came out the next day, on time and even called ahead. Very professional and friendly. He listened to a few different issues I was having besides the obvious back up. He gave me fantastic advice, didn't oversell or try scare tactics. Then he attacked the main problem however after trying a few rooters and a video determined it was a cracked clay pipe near the sidewalk. BIGGER PROBLEM. David made sure I knew how serious it was and told me exactly what the next steps were. He even gave the report priority and I had it and the video e-mailed to me hours later so I could start the process of getting Maplewood City to make the repairs. I was very impressed by Mr. de Anda. He was easy to talk to and I came away more educated about my house's plumbing and how our system works.¡Salud Bro!!!
Great company! We have had issues for 3 years with our drainage and this is the first company to find all the cleanouts, walk us through what they were doing and seeing! Our repairman was GREAT really sorry I can't remember his name!!! I will not use any other company in the future!
Reliable, professional and prompt. My original appointment was about a week after I called, but two days later they called because they had an opening. Installed two new fixtures and only took a couple of hours.
Tim arrived on time and was very professional and friendly. We had already installed a new kitchen faucet, but had a lead under sink. and discovered cast iron pipe coming from wall had rusted and we also had leak between wall of kitchen and laundry room. Tim repaired leak under sink in a timely manner and cost was comparable to other companies. Master plumber coming to give estimate as leak is between walls. I would to recommend others.
S Fitzpatrick
4 years ago
Within the past week Maplewood Plumbing has installed a water heater and PRV valve to reduce the high water pressure at our home. In both cases the plumbers arrived promptly as scheduled and completed their tasks in a timely manner. Our home is older and still contains some galvanized pipes which presented obstacles requiring creative thinking. Scott and Jerry were up to the challenges. We are very happy with the finished work and won't hesitate to use Maplewood Plumbing in the future.
I would highly recommend Maplewood Plumbing! We called them Monday at 11 and they were out at our house by 12:30. Courtney was our technician and he was friendly and very professional. He promptly figured out the issue and didn't try to sell us unneeded services. Their prices are reasonable and their service is top-notch.
Maplewood Plumbing was very responsive and worked with my schedule to set up the appointment. The plumbers were professional and prompt, assessed the problem and had it fixed in less than 2 hours. I will definitely be using Maplewood Plumbing again.
Alaina Apple
3 months ago
I can absolutely recommend these guys. They got me scheduled ASAP while still working around my availability. Reggie and Josh 'powerwashed' out my backed up sludged lines, got me a clear site all the way out to the city main which I've never had, guarantee their work for two years, emailed me a video of the clear line for my records, and didn't try to upsell me on something they didn't really think I needed. Plus the whole crew is just all around real nice!
Shirley McTigue
2 years ago
When I called, I was fortunate there had been a cancellation. Joel called me that morning while on his way, arrived within the scheduled time and completed the work timely. Very courteous and took the time to explain things as he went along. Highly recommend.
Charles Fanning
2 years ago
David was excellent. He explained everything patiently and clearly. I was a teacher for 45 years so I know whereof I speak. We learned a lot about our system, and the experience was very pleasant and positive. I recommend Maplewood very highly. They will be our plumber from now on.
Patrick Arends
a year ago
Can't say enough about Maplewood Plumbing. Crystal in the office kept me updated throughout day regarding my appt. Joe was able to diagnose my problem immediately and provided a quick and professional repair. These guys are great!
Charles Jarnagin
4 years ago
These guys were prompt with their proposals, did a great job in taking care of all my issues, and were affordable! They will be my plumbing people for the future.
Great experience and very helpful. Dave came and he was a pro’s pro. Having him back out to do the final work shortly.
Lori Weinstock
4 years ago
We had Maplewood to our home to camera a sewer lateral. The plumber, David and his assistant, Mike were extremely thorough, knowledgeable and patient. They arrived to our home on schedule, performed the needed work and took the time to explain the situation and answer all of our questions.
As a remodeling contractor I have used Maplewood Plumbing for many different projects large and small. I also use them in my own home. I have no hesitation in recommending Maplewood Plumbing, they are the best.
We were very impressed with Maplewood Plumbing. They were able to fix our standpipe in our 106 year old house in a timely and efficient manner and cleaned up after they were done. They were punctual and super friendly. I would definitely call them again for any plumbing issue.
I would give Maplewood Plumbing & Sewer 10 stars if I could. Jerry was courteous, efficient, and very knowledgeable. He replaced the plumbing in my shower; had everything in the truck, and my shower works better than it ever has. I would highly recommend Maplewood Plumbing. Excellent work.
Camille Borgmeyer
4 years ago
I recently finished a bathroom remodel and Maplewood plumbing did the installation of the toilet, vanity, and bathtub for me. They were great. My remodel took way longer than I expected, but whenever I needed them for the next step they were always easy to make an appointment with. They always showed up on time and did a great job with everything they did. I was very pleased with their work and they were super easy to work with. I would totally recommend them for any project involving plumbing.
Dave from Maplewood Plumbing was very helpful in rebuilding our toilet tank internals. It was previously hard to flush and the water ran if you didn’t jiggle the handle just right. Sound familiar ? If so, call Maplewood plumbing and ask for Dave.Also - fast, very courteous, talked through various options. The fix wasn’t a bank draining experience either. Bottom line - skilled, efficient, respectful, and affordable.
Becca Marshall
2 years ago
David went above and beyond to take care of a couple of immediate concerns, one of which we technically couldn’t get an appointment with that team for another week, but when he saw the issue he immediately inquired about going back and getting the equipment to fix it today. Very grateful, as I was stressing whether we’d be ok until our second appointment. He made sure I knew all my options and felt comfortable with what he did.
With a plumbing leak, we were extremely pleased with the quick response and quality repair that we received on a Monday morning no less! Their employee, Aaron, was able to find the leak, repair the bathtub shower control, find the part and replace it all that very day and we were back to normal and no more dripping or buckets. Thank you for your efficient service and personable employees. Highly recommend!
Yvonne Vannoy
11 months ago
They installed a new water heater. Very nice and professional. Brought everything up to code. Cleaned up thoroughly.
We were referred to Maplewood Plumbing by a neighbor, so we called them to fix our shower mixing cartridge. Everyone I spoke with in the office was great, they were super polite and very professional. Dave was here today to perform the repair, and we couldn't be happier. He was timely, worked quick, and took the time to explain everything, including recommendations for future projects I discussed with him. Maplewood will definitely be our go to in the future for plumbing needs.
Ray and Mary Ciolek
5 months ago
we were so lucky to find a service on short notice! The plumber
called to tell of his arrival time and he was right on time,very
polite, professional and was a blessing to us. thank you
We initially scheduled Maplewood Plumbing to fix an outside faucet. We were also interested in getting a bid for a sink installation. The team that came out ended up finding a much more serious issue with our sewer, and they were able to get a third person to come out and resolve the problem all in the same afternoon. They were friendly, professional and flexible. We will use Maplewood Plumbing again, and we will refer them to our friends and neighbors!
Kaitlin Bomar
4 years ago
I called Maplewood Plumbing to have them inspect for a potential sewer gas leak in my basement. The woman I scheduled with on the phone was very kind, she answered all of my questions and was very upfront with me. They were able to get someone out next business day. The plumber who came, David, was incredibly professional. He got to work right away and was very thorough. He walked me through everything he was doing and answered all of my questions. I would highly recommend this company!
We have not been lucky with plumbers since we moved to St. Louis until now. We had a new disposer and plumbing installed by a so-called licensed Plummer and it leaked. But the folks at Maplewood plumbing got it fixed. I found them to be professional, friendly and to provide good recommendation about our old water heater and other plumbing questions. I highly recommend them. Thank you for providing such a good service.
Melody Perkins
9 months ago
If I could give them 10 stars I would. I love everybody who works for this company. They always friendly and full of energy. The place is real clean and always smells good. They have very great customer service. I never seen a company so well put together from the employees down to the service. I highly recommend this company 100%.
We have been using Maplewood Plumbing for over 20 years. For big projects and small, they have always done outstanding work. More recent projects have included diagnosing/replacing the pressure relief valve to improve water pressure, full repiping of rehabbed home including a hot water loop for a bath with a long piping run. These folks are the best!
Stephen Snyder
2 years ago
Maplewood Plumbing does great work. Their plumbers are very professional. For small jobs, the price seems to be a bit high. For the client, time and materials would be better for small jobs instead of their 'plans'. I definitely trust them for large jobs.
Cathy Conners
4 years ago
Tim was a pleasant person. It took him 3 hours to take care of my 2 jobs. & The bill was much less then I thought it would be.
Maplewood Plumbing does the plumbing for Ackerman Toyota and does a outstanding job. Always there when they say, quality service and friendly staff.
Daniel Schulte
3 months ago
Appointment kept promptly. Plumber was knowledgeable. He solved the problem quickly and for the quoted price.
I have used Maplewood Plumbing about five times, and I'm always impressed with their service. They always make sure you understand the problem and your options.
These guys are great starting with the ladies in the office, then David who did the initial evaluation, then Will who did the estimate, then the really labor intensive work done by Dom and Pat with Rob, as well as Brad stepping in to help with the new installation and the rest of the crew. I asked lots of questions from the beginning and reviewed the work throughout the various steps, and they always explained well to my satisfaction. For the amount of work that was done and seeing first hand the labor and experience involved, I feel I was given a fair price. I would highly recommend Maplewood Plumbing to anyone and have already done so several times. I already plan on having them return for some future planned work. These guys are a class act!
My wife and I are in the process of purchasing a rather older house. We wanted a plumbing and sewer inspection and because of all the good reviews, we chose Maplewood Plumbing and Sewer. Through the whole process they have been unfailingly professional and frank with us. David came first, to do a camera inspection of the sewer. It was actually blocked up at the time of inspection, which would normally prevent any camera inspection, but instead of just walking away, he took the time to get authorization to snake out the obstruction and guided us through the whole process. Later, Will (the master plumber) came to do the full inspection and evaluation and he was able to find issues that nobody else in our many different inspections had picked up (including finding a crawl space nobody even knew about!) Can't say I'm thrilled with what was found, but that's not Maplewood's fault, and what I can definitely say is that they've been incredibly helpful through the whole process. Definitely will be calling them again for our future plumbing issues!
I called and it took over a day and half to get a call back. Guy came out spent all of 5 minutes and told me the prices were from $400 to $1200 didn't explain the differences, but the cheapest was called a bandaid. Charged me $65 for that. I have used other companies for the same issue and they did way more for a lot less. I will take them off my list of neighborhood services to use. I was not impressed at all by their service.
David did a great job, was very thorough, and explained everything as he was working. I would hire David (and Maplewood Plumbing) again and recommend them to others.
Great experience. James was super friendly and knowledgeable and did a super job with my half dozen projects I needed fixed in our new house. 10/10 recommend. Little pricier than other vendor quotes but you get what you pay for- quality
Maplewood was able to come out early (a Friday before my scheduled Monday) to install a water line for a new fridge and remove a stove gas line. Was really impressed that when I scheduled, they noted other times I was available so that if they had someone free I could get seen earlier. Dave was professional, explained my options really well, and got straight to work. I was really impressed when he cared enough to make sure that the water line was protected when it ran through a short cabinet, and that he filled the hole left by the gas line with some concrete. A job really well done, I couldn't be more pleased.
No issue with the work. It was done quickly and no longer leaks. We had a problem with the pricing as mentioned by an earlier poster. They do not give you a breakdown of per hour costs; instead they present you with a dizzying array of possible prices for the same job which seem like a bait and switch routine or, at best, a fear inducing suggestion that the least expensive option may not be the best choice. The work was done in less than 1/2 hour and the rate per hour for what they charged came out to over $550 an hour*! It only has a 30 day guarantee because anything longer than that would have cost more. Hope the parts last! *(There were a few parts needed, but I factored their cost in to come up with the hourly rate)
Juanita Ellison
a year ago
I told this company that I had a bleak and a crack in my basement floor before the person came I asked them if they could put a camera down the pipe to see where exactly the leak was coming from they said they could do that they sent a check out with a camera he made a video and also told me that he unclogged the drain I paid about $400 for it he said he would send me a receipt along with the video after he left I found that the drain was still clogged and I call the office to get my receipt and a copy of the video so I can see exactly what was the problem and they told me that he never took a video and he never unclog the drain because the water was too murky when I asked her what did I pay for she hung up on me and I tried to call back four times she never answered the phone when I finally got in touch with them by calling from a different number she told me that I had paid for the tech to be out there because he was at my house for 2 hours she said he never took a video so I'm not really sure what I paid for she was very unprofessional and I would never ever use them again because I paid for something that was not done they never did the work.
I had a leak in my basement and was able to get an appointment very quickly. Dave Simpson came out and was professional and courteous and was able to fix the leak same-day in a cost-effective manner. He also was able to fix a couple other minor issues I needed help with. Highly recommend!
Gave me same day service for a good price. Plumber was friendly and transparent with pricing. Didn't receive any upselling pressure like I did from Hoffman recently.10/10 will call again!
Does not have customer as priority. Their concern is in charging for extra services, NOT fixing your problem. Will try and assess how much $ they think you have. Then, will tell you one thing, but do another. Receptionist is nice in order to get your business but awful afterwards. Incredibly disappointing.
I was very impressed with Maplewood Plumbing. I called late in the afternoon and was able to get someone out within 24 hours. Nicole called to confirm and was very friendly. David was friendly, knowledgeable, and efficient. Prices are on the little higher side of other plumbers, but it’s definitely worth it for quality and efficient service.
I have used a number of different plumbers over the many years I have owned my home. Some proved to be a mistake. My experience with Maplewood was completely different. The men arrived early, listened to me, and performed the work in good order and timely. And bonus -- they left my home clean. I will definitely use them again.
Christiane Remorin
5 months ago
Started with just updating a few fixtures and during the process found the bathroom sink drain pipe was cracked and leaking into the walls. A few days later the toilet drain pipe cracked and began leaking into the basement... OMG... pipes are old cast iron and almost 100 years old... needless to say all the drain pipes were replaced including the stack.... but the plumber was so good at explaining everything... and accommodating so I only lost my bathroom for a day while they did repairs... So happy I called Maplewood Plumbing... would recommend them again in a jiffy!! Thanks guys for all you patience and hard work getting my throne up and running again..!!!
jaimee maddox
10 months ago
John was awesome.. Very prompt and got the job done.. Not the least expensive in town but they were very fast and came the same day.
Plumber arrived at the scheduled time and handled the job quickly and efficiently.
We just used Maplewood Plumbing for our third plumbing job since purchasing our home and I cannot rave enough about the work and service they provided to us. With each job, they thoroughly explained the repairs needed and talked through the pros and cons of our options. Our older home provided the usual yet unpredictable challenges that come with some outdated plumbing. Maplewood Plumbing knew what to do, made sure we did not do any unnecessary repairs, and they were honest with us when a replacement would be cheaper than a repair. They are responsive, quick to answer the phone or return calls, and have a reasonable turnaround time for scheduling appointments. It's hard to know which way to go when hiring someone for the first time, especially with all of the options out there. Make Maplewood Plumbing your first call. You won't be disappointed.
Maplewood Plumbing & Sewer has done a great job for us! We are a nonprofit with a really old building. They have been so great helping us with our many plumbing issues at a price that we can afford. They even donated a new water fountain to our organization. We are so grateful to have found such a charitable, honest company that does quality work. They will be our go-to plumbers for life!
Rosemary Kelly
5 years ago
3rd time doing work for us...........a little expensive, but definitely a good experience. Always on time, efficient, professional & even clean up!
Great experience and amazing service. They were able to fit me in right away, fixed the issue, and only what was needed. The guy even gave me a suggestion to help with a project I was working on.
Michael Johnson
4 years ago
David and MIke were very quick and effective. They took care of my root clogged sewer line and explained what they were doing along the way. I'm very please with their work.
john sullivan
4 years ago
These guys are the best. I’ve had to call them three separate occasions and they have been amazing each time. This last particular scenario was more of an emergency situation and they were immediately out and took care of the problem with no issues. I would highly recommend Maplewood plumbing to anyone looking for a good local plumber. Very easy to work with and everyone we have encountered at their business has been super friendly and knowledgeable
I had a terrific experience! Everyone at Maplewood Plumbing was fantastic, from Nicole and Ashley who took my call and answered my questions, to David who fixed my plumbing problem. I called that morning with a problem and they worked me into their schedule and came out the same day and fixed it! I am very happy with Maplewood Plumbing and will recommend it to family and friends.
Frank Cognata
3 years ago
Polite scheduler/receptionist. She gave me an estimate and told me how pricing was done Good plumber. Job well done job well
Ginger Griffin
3 years ago
Maplewood Plumbing is great to work with! Friendly, knowledgeable, and prompt. Jerry did a great job!
Jeff Fletcher
4 years ago
Job was done in a very timely and professional manner. Would not hesitate to recommend or use Maplewood Plumbing again.
Margaret Wilson
2 years ago
Joel was on time, professional and answered any questions we had. We would definitely use your service again
Bernice Roberts
a year ago
These men were amazing. I wished I had called them first. All my future plumbing will be with this company only. Thank you for a job well done
Had 4 other plumbing companies come troubleshoot a leak and Maplewood was the only one to determine cause of the leak (they were also the most friendly and personable!) Will be using Maplewood for my plumbing needs in the future!
I needed a simple job done, called the professionals and Maplewood Plumbing & Sewer came to the rescue. Aaron came, I told him what I wanted done was given a price and I said let's do it. He was done, cleaned up and out with in 3 hours are less. Very Pleased!!! If needed again that's who I'll call. Thanks Aaron and MP&S.
Carlee Winegardner
5 years ago
They were very fast and great with communicating. They quickly did the repair with ease. Results were satisfying. I strongly recommend Maplewood Plumbing.
We had a stopped up kitchen drain that we could not clear ourselves. Maplewood plumbing came out less than 30 minutes after we called. After 45 minutes drain was cleared and all was well.
I had a new dishwasher that needed to be installed and an old one that needed to be removed. I called four separate appliance companies to get the old dishwasher removed and none of them could figure it out, so I decided to try a plumbing service instead and found Maplewood Plumbing & Sewer. Robert came out and was not only able to uninstall the old dishwasher, he installed the new one and re-piped the sink so it doesn't smell like a sewer anymore. I'm so glad I found them and will call them for the numerous other plumbing issues in my dumb old house.
In addition to a profession installation he went above and beyond by fixing humidifier outlet and offset the water heater so the controls were less likely to get bumped into. He was real pleasant and personable and left the area spotless - you wouldn't even know the water heater had been replaced. Looking forward to having your company do all of our plumbing repairs.
Wonderful service. Knowledgeable and reasonable. Pleasure to do business with.
Charla Helmers
2 years ago
Maplewood plumbing installed a new sewer system for my home. The plumbing team were considerate, professional, cleaned up the site, and secured the site at the end of each day. What I really appreciate is not only do I not have to worry anymore about the plumbing, they lowered my stress level during the project. They were recommended to me, and I would and have recommended them to others.
How do I know that these guys are awesome? Because I got to compare them to someone else that was awful. Our family had a leaky faucet when we called a well-known plumbing service. They had to come out multiple times to readdress issues with their last prognosis of total replacement for $1500.That's when we decided to look around for someone that was highly rated and promoted their knowledge of older homes. I wasn't disappointed. The guy that came (Tim, you are awesome) was professional and prompt, but much more importantly, knew exactly what he was doing. He was able to fix our faucet without any issue and didn't bill us for time to go get a special wrench.Our faucets look brand new and work like a charm, with a price that was a fraction of what the other guys assessed. Really, what more could you ask for?
Not only did Zack take care of the problem quickly the day after I called, but his work was great, AND he's just one of the most professional and friendliest guys. Superstar worker!
Needed a gas clothes dryer installed. The original service men from the delivery company didn’t know how to install it. Called Maplewood Plumbing and they were able to do the job. Robert did a great job (have had him before) and I always feel comfortable that the job was done right. When I told my son it was Robert he stated that Robert is awesome. I agree!
Paul Schnoebelen
4 weeks ago
The plumbers arrived on time and reviewed my options, including pricing, before doing any work. Very courteous and professional.
Theresa Holmstrom
a year ago
What a great experience! Our kitchen sink backed up on a Saturday of a long holiday weekend. Husband worked on it for three days. On a recommendation, contacted Maplewood Plumbing. Customer service beyond compare - woman I dealt with was pleasant, sympathetic, and top notch. Reggie was out to our house before 11 AM! Pleasant, hard working, and great to work with. Reggie went over and above on the repair, even going back to the shop for a bracket to fortify an area of pipe join that he “didn’t like the look of,” that could cause further issues in the future.While I hope you never need their services, life happens, and Maplewood Plumbing helped us deal with it. I would recommend their services without hesitation.
Had a lateral line clogged with tree roots and nothing else. The policy of a one hour minimum charge followed by fifteen minute increments was explained to me when I made the appointment. I didn't consider the notion that I would not be consulted at the end of the one hour minimum, but this is the case. I don't think the marginal cost of the extra time equals the marginal benefit to my drain. That said, I'm not accusing anybody of subterfuge.
MPS said they would be here at a certain time and they were on time. They called when they were on the way and when they arrived. The technician worked efficiently and effectively. They were also affordable. I will be using them again!
Maplewood plumbing was the only business I found that could respond within a day. The plumber (Chris) was awesome, and the receptionist (Nicole) was extremely responsive. I will not hesitate to do business with them again.
Katie Warchol
4 years ago
I was extremely impressed with Maplewood Plumbing and everyone I worked with there. Will was so knowledgeable when he came to do my quote. I really appreciated his candor and expertise. Nicole and Nicki in the office were extremely helpful and friendly in getting me scheduled, especially considering the work had to be done as soon as possible. Pat was wonderful in always contacting me when he and his team were on the way to my house and when they were finishing up for the day. I would highly recommend Maplewood Plumbing for any work you need to have done!
Maplewood Plumbing did an excellent job from the backoffice to the technician in the field! They were able to send someone out in a timely manner based on my issue. David, the technician was extremely knowledgeable and professional and very open and transparent as the work was being completed. David did a wonderful job from the moment he came onsite. I would definitely recommend David and Maplewood Plumbing.
Barbara Nagel
3 years ago
Great service! All staff were courteous, friendly, and knowledgeable. Serviceman came to my house the same day I called. Discussed several options on how to deal with the plumbing issue. Repair was made at a fair price. Will definitely use them again if another plumbing issue arises.
We have been dealing with Maplewood Plumbing for years. They have always been prompt, reliable, courteous and reasonably priced (for plumbers). I would recommend them.
David arrived on time. He showed me the camera footage showing exactly where my sewer blockage was and had it cleared out in a very short amount of time. The pricing was extremely reasonable.
Dave was right on time. He was professional, polite, and informative. He explained our situation and potential actions to aide in prevention of future drain problems. We really respect Dave!
We've used Maplewood Plumbing on a number of new and repair jobs. We're always impressed with the knowledge, professionalism and work quality of their people - not to mention how personable every one of them have been. On our most recent call Joel did an excellent job installing the faucets, and came back for no charge after a faulty part had to be reordered.
I talked to a few plumbing companies about the job I needed done and maplewood plumbing was the only one who did what I wanted. They showed up early, nice and professional as can be, ran a camera in my drain right off the bat while I watched. We saw together what the issue was and they cleaned it out, problem solved.The key point was they ran the camera down there to figure out what was going on first. Everyone else just wanted to cable out the downspout without looking, charge me hundreds of dollars and I wouldn't even know if it would have fixed the issue, neither would they. Some companies would have charged me just for them getting out a camera as well, maplewood plumbing did not do so. To me it seems that is the way it should be done so they aren't blindly doing something that might not even fix the issue.I highly recommend maplewood plumbing. If I'm being honest, I thought those guys were so nice that I wanted them to be my new best friends. Unfortunately I had to get back to work so I didn't have time to bust out the whiskey. They were so professional they probably wouldn't have drank with me anyways.
Plumber was on time. Looked at the issue, made suggestions to prevent further problems. Took the time to explain what was going on and what would happen once corrected. Then he quickly did the work, cleaned up, and left.
We had a great experience with Maplewood Plumbing. They showed up on time. They were quick, knowledgeable, and reasonably priced. I will be recommending them to friends and clients.
Really satisfied with the service we received! Aaron took the time to explain exactly what work needed to be done, and educated me (a first time homeowner!) on a few other maintenance things regarding our house’s plumbing. He worked efficiently and was very professional and friendly. The finished work looks great and functions perfectly. Price seemed very fair, too.The only drawback was that I had to wait almost two weeks from when I called to schedule, until they could fit me in. Presumably this would be much quicker if I had an urgent or emergent issue! I’m not deducting any stars for that, because it really wasn’t a big deal in my particular situation (we just needed a couple of inoperable outdoor faucets made functional).I wouldn’t hesitate to recommend Maplewood Plumbing to friends or family!
The Maplewood plumber E------ arrived on time, went right to work, suggested a better location for the external hose bibb than the one I had chosen, and then did a remarkably clean, solid, unobtrusive installation--it is a work of art! The soldered joints are pristine, the horizontal pipe is well secured at both ends and in the middle, and the external and internal hose bibbs reflect the same clean professional skill as the copper joints. E------ is meticulous and detail oriented. Moving the old pipe's location left a hole where it had been secured to the foundation's stone wall, and when he repaired it with cement, he blended it into the texture of the wall. While the cement was setting, he turned to the second project; he inspected the water heater expansion tank (it was in good shape) and checked the water pressure at several points to see if it could be safely increased. It could, so he increased the pressure resulting in better cold water pressure at our kitchen and bathroom outlets.This is not the first time we've used Maplewood Plumbing and won't be the last. The service is honest, responsive, and delivered by great people. They arrive well-prepared and demonstrate pride and skill in their work. Their prices are fair. Over the 28 years we've lived in our 96-year old house, we've used a number of project and service plumbers, but only a few stand out. E-----, like the other professionals Maplewood Plumbing has sent us, is one of those.
The reason I chose this company was because of their AMAZING review's. The reviews were spot on.
Courtney, our plumber, was very polite, conversational, and knowledgeable.
8 couldn't be more pleased.
Fast, professional and just plain got the job done!
Heath Borders
2 years ago
They came the same day as my issue and fixed it with friendly service! The plumber wore a mask in my house, and gave me advice on how to install a new garbage disposal myself.
Alexander Kaloyeros
4 years ago
This was our second time using Maplewood Plumbing. The first time, the plumber extended a natural gas line for a new dryer and we were very happy with the service. This time, we had a drain issue and decided to call Maplewood again. Thaddeus arrived on time and was very helpful in explaining what he was doing, what he found, and when answering all of my questions. He is a wealth of knowledge and I was very impressed with the service and his level of expertise. We will continue to use Maplewood whenever the need arises and highly recommend them.
Great service, speedy fix. Nice guys, walked me through everything. Would use again.
Lawrence Maxwell
4 years ago
I had MO American Water out to check my high water usage. They closed the main shut off valve into the house to see if the meter still was showing flowing water between the meter and the valve. When they tried to restore water to the house, the gate valve broke in the closed position, i.e. no water to the house. This was my problem. I had to call around to get a plumber immediately. After a couple of other companies said that they couldn't get to it for a week, I called Maplewood Plumbing. Nicole said she would talk to her crews and see who could squeeze me in. She requested an hour. An hour later she called and said that they rearranged a few jobs and a plumber could be there by 1 PM. Sure enough Robert was on time. He was professional and competent. He had to replace the 17 year old valve in tight quarters but managed to do it very cleanly. He was in and out in 2 hours and I had running water. No hotel for me that night! Additionally, there was no premium for the urgent response; just normal rates. Thanks to Maplewood Plumbing for being so customer-centric and professional.
David, the plumber dispatched, is skilled, knowledgeable, and a good communicator. Maplewood Plumbing sent David out on very short notice on a Monday morning. We are very happy with their responsiveness and quality. Would use again.
Dave came quickly, diagnosed the problem, and gave me a menu to select from on how thoroughly I wanted the sewer problem , as well as the whole system to be checked. He had the sewers draining and the area sanitized within a couple of hours. Thank you Dave.
Emily Onwumere
4 years ago
Excellent job performed, courteous and personable worker (Tim). He wasted no time starting and completing his task.
Lee Robberstad
3 years ago
We are out of town people who called these people, bast on reviews. Had a friend let them in. They did excellent work, did not take advantage of the fact I wasn't there. According to the person that let them in, the work was preformed very well, we were happy with the amount they charged. I would definitely use them again.
Both technicians that have come to my house were professional, friendly, and efficient. They were a pleasure to have in the house
Philip Cunetto
a year ago
I’ve used Maplewood Plumbing for a number of jobs including a recent installation of a water heater. i’ve always been very pleased with the work they’ve done. The workers are courteous and informative. they arrived on time and completed the work within the expected time. The office staff was pleasant to work with and helpful in scheduling and eventually rescheduling the work. they even notified us when earlier time slots became available if we wanted to move the work forward. Overall I can strongly recommend them.Phil
Karen McClure
3 years ago
I received this text water heater is in excellent work our service guy is E (Eglela) deserves some kudos ... went above and beyond This from a person who does not give compliments easily. Thanks Maplewood Plumbing and Sewer LLC!!!!
Barbara Malin-Johnson
5 years ago
I used Maplewood Plumbing today to fix three different things in my house. They called before coming and were here when they said they would be. The young man who did the repairs was courteous and extremely efficient. It took him no time at all and I was completely satisfied with the work. I would highly recommend them.
There were several bursts In our pipes. The Plummer worked until he found all the burst pipes and made the repairs..
gabriel vuagniaux
4 years ago
Recently we experienced severe sewer blockages that another local sewer company had exacerbated and made worse over years of incomplete cable clean out attempts. Maplewood Plumbing pros (David & Egdiel) came out and did a thorough and complete job at every turn of our complicated situation. Sometimes you get what you pay for and residential plumbing is a fitting place for this statement. We were completely happy with their skilled efforts, great equipment and professionalism and highly recommend their services.
Aaron was very proficient and extremely professional! We had a leak under our hall shower from a previously poor done remodeling job. He fixed it and got everything up to code. I definitely would recommend Maplewood Plumbing for any plumbing needs!!
Baxter Ridge Condos
9 months ago
Outdoor faucet had a small leak and could not be turned off from the inside. A new levy had to be installed inside my home and new pipe had to be resoldered. Robert was knowledgeable and focused on the job. Maplewood Plumbing was recommended by a neighbor and I will recommend them to someone else.
Brad was on time, started right away, worked very quickly, but cleanly, and wrapped up the job faster and for less money than I had anticipated. I would highly recommend his work and Maplewood Plumbing!
Highly recommend! Steve is the best - efficient, knowledgeable, and such a nice person.Joel was professional, courteous, and took the time to explain each repair and estimated costs. He completed the job very quickly and his quality of work was outstanding.I hired Maplewood Plumbing for the first time last year when another company could not resolve my clogged drain issue and caused some damage in the basement.. Now, Maplewood Plumbing is my go-to! They are trustworthy, dependable, and provide the highest quality service and work.
Demetri Fafalios
2 years ago
The company had very quick reply and engagement to get a job set up for a washing machine stand pipe. The worker who came out was easy to talk to, professional and personable. He did a very good job with his work and everything was tidy and clean when he finished. I will definitely be coming back for any other install/repair we need in the future.
David Hartung
4 years ago
Great service. I had a kitchen sink that wouldn't drain. They were able to send someone out that morning and cleared the backup in the stack in no time. Friendly, knowledgeable, and well-priced. Highly recommend.
Chelsea Schaffer
11 months ago
I received same day assistance and professionalism throughout the entire experience. Technicians were friendly and helpful. I will definitely use them in the future!
We love Maplewood Plumbing! We’ve used them for the past few years for various issues (snaking mainline, toilet leaks) and have always been happy. David is our favorite plumber to work with :) He’s a quick worker, friendly and most importantly he’s super efficient! Their rates are competitive and totally worth it for us, knowing they do a great job every time.
Extremely knowledgeable and thorough. These guys will fix your drains, leaks, potties AND explain how to prevent problems in the future. They enjoy their work and it shows.
I recently realized I was going to need a new water heater. I checked BBB, YELP, and another site to find the highest rated companies to talk to. From there, I received about four bids. Maplewood Plumbing had one of the best bids and were the highest rated! They also were going to install the highest rated brand of water heater. I did have to wait an extra couple of days for installation compared to the next best bid, but I thought the better rated brand and higher customer ratings would be worth it. I was right!Maplewoods team was on time for the installation and went to work immediately. I had had one of their estimators out a couple of weeks before to make sure of an accurate estimate as it would be a tight squeeze getting the new tank into the space and to install a drain pan. This information had not been relayed to the install team. And the supplier did not drop off the drain pan. But they handled it excellently. They called for another employee to assist in lifting the new tank into place! And the employee picked up a drain pan and hose from Home Depot. It took an extra 1/2 hour or so but no grumbling and they took great care to make sure there was no scratches, dents, or dings on the new tank , doorways, steps or flooring! No extra charges either!! Very Professional!! Though I won't have to for many years, I would easily hire them again for any plumbing job I needed!! They deserve the high customer satisfaction ratings!!
richard breeding
2 weeks ago
I have a Home built in 1921 so problems can be tricky even the little ones. I needed my Bathroom sink plumbing replaced and Aaron showed up on time for the appointment I was quoted the price for the job I said yes. Aaron was on time very Professional and the office staff was great.
The Plumber from this company knew what choices there were available to correct the leaks I had and explained the choices. We agreed upon a direction and he made the repairs. I am very happy with his work and the price seemed reasonable.
Very quick service for our tankless hot water system. Maplewood Plumbing has always been reliable and we really appreciate the friendly, knowledgeable staff that get the job done right. Highly recommend!
Christine Floss
5 years ago
They did an outstanding job replacing my sewer system for a very fair price. The work area was always clean and the installation was done well. And they even finished faster than I had been expecting. I can highly recommend them.
The technician arrived on time and was prepared to do the work. He was courteous and professional. The work was satisfactorily completed. I would use this company for my next project.My only comment is I am not sure if the flat rate pricing that was used for my project may have been less expensive via an hourly rate option. Otherwise I am a happy customer.
Elisabeth Davis
11 months ago
Excellent job done on really old bathroom sink. Very professional work and everything left beautifully clean. Would definitely have them again.
Jerry Canfield
4 years ago
It was time for a new water heater. I got a same day quote and installed that same week. The price was very competitive and the quality of the install was impeccable. Don't hesitate to call them.
Janice Pryibil
a year ago
This was the second time I used Maplewood Plumbing. Once again I received excellent work by Joel. Joel was kind, explained things, safely wore a mask and went beyond the toilet fix to unsticking my garbage disposal! My church has used Maplewood Plumbing with great results on two parsonages.
Could not be happier with my experience with Maplewood Plumbing!
Brad's work was professional, quickly diagnosing the problem and he cleaned up after he was finished with the job. We are using Maplewood again to fix a plumbing problem at my son's home.
Chris Jackson
2 years ago
Maplewood Plumbing did a great job with our bathroom remodel. They replaced our drainage and venting stack and installed new toilets in both bathrooms and new fixtures in the remodeled bathroom. They were always professional and on time. I will use them in the future and recommend them to others.
The whole experience has been a pleasure. They are now my GO TO Plumbing people!!
Excellent service. Robert was very professional and explained everything he did. I would highly recommend your company.
Everyone we worked with at Maplewood Plumbing was amazing, going above and beyond to get our water heater installed. Jenn was very helpful and patient taking my calls, even with our particularly tricky circumstances. Robert and Aaron were also super patient and helpful in giving us an accurate diagnosis. Engiel did an excellent job with the install, taking great care while in our home and then explaining his work when he finished. We found their pricing to be fair compared to other quotes, but honestly I'd use them even if they were a bit more expensive. The great service and quality work is worth it!
I have had several experiences with Maplewood Plumbing - all positive. Their staff is polite, knowledgeable, and prompt. Each time, they pointed out the shoddy work of a previous plumber and easily and affordably repaired the issues. They are a reliable and talented group. I will only use and recommend them to my clients going forward.
Patrick McCarthy
3 months ago
Excellent service, fast and neat.
DIANA VOELKER
5 years ago
We made an appointment for service for the next available time. We were also put on stand-by for an earlier one. The next day we were called with an opening in the next hour. Brad came over and did the needed work. He was friendly and professional. All our plumbing needs were taken care of and the work area was well cleaned. We were very satisfied with the work. We have used Maplewood in the past and will certainly call them for any future needs.
Maplewood Plumbing replaced the drainpipes on my shower. I was satisfied with the work and the professionalism of the plumber. I've used them before and likely will again.
Jerome Molleston
3 years ago
This plumber worked quickly and effectively and was friendly and professional. I'm very happy with the work itself. I am removing a star because services were expensive (I paid 371 dollars for replacement of a drain stopper and removal of a small under-sink comfort pump) and when billing different levels of service are offered which made me worry about the quality of work if I did the cheapest level (which is what I chose anyway). I feel that the price should be the price without tiered levels of support.
Cheryl Cannon
3 months ago
The plumber that did my work yesterday, Aaron, was very kind, stayed focused on the job at hand, and left the shower problem fixed with no problems. I have been a Maplewood Plumbing customer for a long time. I intend to stay that way.
Jerry called in advance of arrival at scheduled time range. Very thorough, knowledgeable, professional, polite. He made the job look easy!
Soldered in a new tube of copper and new ball valve to replace old knob that broke. 1 hour from start to finish.
Mary Lueckenhoff
4 months ago
Very friendly, honest. Parts were less than quoted so gave me corrected charges.
Victoria Moore
4 months ago
Brandon, did an excellent job on fixing my leaking shower and sink faucets. He also adjusted my toilet tank water levels.He explained everything he had to do to fix the problems. He cleaned up everything.He was very knowledgeable and friendly.This was the first time I used this business. I got their recommendation from a friend.I would definitely recommend them to anyone with plumbing issues.Price was reasonable, easy to schedule and appointment and reliable service.No one wants plumbing issues, you can rely on Maplewood Plumbing to fix the problem.
Terry Buchholz
4 years ago
Called in the morning, got service after lunch.
Quick basement drain unplugging. Serviceman Thaddeus was courteous and thorough. Offered helpful suggestions to prevent future problems.
Dedhed 4ever
8 months ago
Inside water shut off was leaking and street shut off as t been used in decades. Despite wet and freezing conditions these guys were able to open the access which had essentially welded itself shut then they took care of the inside. For a time it looked like the outdoor would have to be dug up and replaced $$$$. But these guys got it done without that expense
Cedric Hardin
5 years ago
Thanks to Maplewood Plumbing for addressing my bathroom faucet leaks. The technician was polite, prompt and cleaned up the mess! It has been difficult to find a reasonable plumbing company. But I have scheduled additional repairs with Maplewood plumbing because of the attention to details and customer service. Great job!!
Molly Caldwell-McMillan
3 years ago
The plumber came out the following day. He was efficient and professional and was able to quickly diagnose the issue. Would use agian!
Kirsty McDonald
4 months ago
We've been using Maplewood for the last five years and I honestly can't say enough good things about their business. From the owner, to the plumbers who complete the jobs, to the office employees who schedule the work, everyone has consistently gone above and beyond - no matter the size or scope of the project. When I call, I have compete faith that I'm getting the best expertise, at the best price, as quickly as they can fit us in. Highly recommend.
Joseph Graham
4 years ago
Tim was very professional, on time, and very helpful. He gave me some feedback on how to prevent my pipe from bursting in the future. I would recommend Maplewood Plumbing to anyone, and I will be using them in the future if I have any plumbing issues in my home.
Roland Deschain
3 years ago
Maplewood Plumbing was recommended to my by a friend and I am extremely happy with the work done! I bit off more than I could chew with my kitchen faucet replacement, I'm happy that I found Maplewood. My tech, Aaron was professional, efficient, and answered all my questions. Thank you!
Lori Kingsbury
9 months ago
they arrived on time with a phone warning, they wer quick clean and friendly. I highly recommend
Laura Revelle
3 years ago
Above and beyond! During this strange time with Covid we were reluctant to let anyone in our home because of my husband being immune compromised. The guy that came wore boot covers, a mask and gloves the whole time. He was very polite and friendly and got the problem fixed fast and efficient. Highly recommend!
Carol McCorkle
4 months ago
Maplewood Plumbing is fast, friendly, and reliable. We use them for all projects large and small and have never had a bad experience. Their prices are competitive and their technicians are knowledgeable and professional. We recently had them out to extend an outdoor natural gas line (who knew you needed a plumber for that), and they got it done in one quick visit.
Maplewood Plumbing is a fantastic company! Crystal was so helpful in coordinating the work needing done and provided me a list of referrals for additional work needed. The owner spoke to me about my home inspection and gave me honest feedback and good details. I called 4 companies before speaking to Maplewood and found them to be the nicest and most honest.The gentleman who performed my actual work (sorry, I forgot his name) was extremely thorough and pleasant. He guided me through the process and explained everything he did in full. He was hilarious and I enjoyed the appointment thoroughly. Cheers!
I have hired Maplewood Plumbing for many projects over the years. Will's (owner) integrity and plumbing knowledge is why I have recommended Maplewood to many friends and family. The Maplewood team is educated, prepared, and respectful. If you need a reliable, trustworthy go to plumber for a project or for the aaarrgghhhh, looks like I need to call a plumber... moments, call them.
Lindsay Moseley
4 years ago
I had an overflowing/clogged pipe in my basement. I was able to have someone come out the same day to address the problem. He was very nice, thorough in explanation, and clearly an expert in the field of plumbing. I highly recommend this company.
We had a problem with hot water running out early, even when setting the tank thermostat to a higher temperature. The technician determined the problem was having the water temperature too high, which increased calcium buildup, something I was unaware of. He diagnosed that a check valve in the recirculating system was not functioning, and upon opening it up, found a calcium buildup had kept the valve from closing. He replaced the valve, and the system is working normally. Very good service.
Mitchell Sommers
2 years ago
Fantastic job. Not only to the service person fix the dishwasher issue we had, he showed me how to fix it in the future. Was actually early for the appointment, was extremely professional in all aspects. This is our new plumbing service.
Everything about this call was great. They were actually able to move my appt up by two days and were very professional. They cleaned out sediment from a bathroom faucet line and switched around some water lines. Nothing major, but I wouldn't hesitate to call on them again. Thank you, Aaron and Trent, for such good service.
Deborah Bohlmann
4 years ago
Thaddeus was prompt and efficient with his time. He took care of our problem and gave me information on preventing recurrence. Like everyone at Maplewood Plumbing, he was professional and helpful in every way.
Was expensive but seemed to be worth it.
Robin D Moore
4 weeks ago
I am truly astounded at the great level of service that Maplewood Plumbing provided to me. I bought my house 2 years ago. They were hired to clean out buried downspouts. The popups for these drains had been buried under sod! Maplewood found them, cleaned them out, and provided me with an outstanding report with video and images. This work was done in almost 100 degree heat and John and his associate were both very friendly and informative. Their price was good. I will definitely call on them again.
They cleared a clogged drain and repaired a leaky drain pipe. They were fast and very professional. They actually answered their phone when I called, the plumber called and said he was on the way and did the job quickly. He cleaned up everything and gave me some good free advice.
I've dealt with this company several times and they have always been very professional and have done good work.
This is my second time hiring Maplewood Plumbing and I highly recommend them. Thad, Will, and Robert are excellent. David fixed a different issue before and was also great and is the reason I am a return customer. They were prompt, professional, courteous, and all explained things in ways I could understand and answered all of my questions. Thad took the time to listen to me when no one else would and thoroughly investigate my concerns - finally uncovering the root of the issue. Robert resolved the issue which included fixing a major problem cause by a different plumbing company. Will even hugged me when I was upset due to all the damage and my destroyed possessions, and assured me everything would be taken care of and they would get to the bottom of it and fix it - and they did! I’m a customer for life.
Plumbers were very polite, respectful and worked together in a timely fashion. Very detailed and professional, drop clothes were used to protect carpet n flooring, all trash hauled away and permit taped to front window. Office staff took care of city inspector appointment for me. Plumbers kept me in the loop about the job (shutting off water, putting water back on, getting access to pipes (dusty, window open leave door closed), when and how long they would be gone for lunch, cleaning up). Very satisfied with every aspect of the job. Stack pipe replaced. Easy to get appointment when I wanted.
Christopher Gonzalez
5 years ago
Great company and service! My service guy showed up promptly for my service time in the first 15 mins of the 3 hour service window I had scheduled. I didn't have a plumbing issue, just a routine inspection for my lateral lines. Best thing was my guy finished quickly and still had lots of time leftover for the hour I was paying for. And so, instead of just leaving early he asked if there were any other issues I might have, which I did (slow draining sink), and he took care of it as well in the allotted time too! Very friendly, courteous, and professional company. Accepts credit cards at your home and provides a usb drive of the camera inspection they did. Further more, they can add you to their contacts so they call me for yearly inspections instead of me having to remember or worry about it.
Robin Musselman
4 months ago
I had all new all water lines and stack replaced by another company but the company that did the work could not come out for a backed up sink for a week. I called Maplewood and they came the day after I called. Aaron was great!! It took him 2 hours to clean the line and let me know everything that was going on.
Jonathan Ernst
8 years ago
This company offers a great service. Their plumbers are professional and very helpful. My water heater is getting older and it isn't as strong anymore. Maplewood Plumbing and Sewer's plumber helped me make a short term fix to the heater to save me a few months with it. He didn't try to sell me something I didn't need at this moment. When I water heater does go out for good, I am calling Maplewood Plumbing and Sewer and I trust that they will get the job done right and for a reasonable price.
richard bischoff
4 weeks ago
Jacob did a new toilet installation for us recently and it went extremely well. He was very competent, kept us appraised of progress and cleaned up thoroughly. Couldn't ask for a better experience.
Fast service and job was done right! They even brought in a roofer to finish off the stack vent replacement. Price was very reasonable and I would use them again
Mike Gualdoni
3 months ago
Jake fixed our problem quick and gave us all kinds of great information about our plumbing works. Appreciate the fine work!
becky butchko
7 years ago
Great, same day service for a tricky pedestal sink in an old house. Reasonable prices - would definitely use again!
Maplewood plumbing not only handled the job well and quickly, but gave me great advice on avoiding potential problems with our dishwasher and other possible plumbing issues. We will use them again!
Sterling Cossaboom
8 years ago
Will and his colleagues installed a mixing valve and drain for a new shower installation. Their work is excellent. They were efficient, neat, and exacting in the process. I can recommend them highly.
UMSL - Center for Behavioral Health
a year ago
Their team was fast, efficient, and very informative! Will be using them again for my plumbing needs.
These people were very professional. However, just a warning, they will charge you $65 to just come out and give you a quote for something. I've had over a dozen vendors to my house to give me quotes for various jobs and none of them have ever charged just to give a quote.
We had an incredible experience! Our dishwasher was incompatible with our new house's plumbing, and we have been struggling for months. Maplewood solved all our issues in one single morning - very professional service with all the required tools and hardware. Would highly recommend!
Peter Kinsella
3 months ago
I got a quick diagnosis from John and the work was completed the next day. Very pleased
They did a great job at replacing old outdated piping and shutoff valves. Very professional and efficient. Happy that we chose Maplewood plumbing to do our plumbing work. Would use their services again in the future.
Amanda Hausmann
5 years ago
The service technician and office personnel were both professional and polite. Service was scheduled and completed quickly. Paying the bill was easy online. Would recommend this company.
Michele Hornish
4 years ago
Fantastic! Excellent response, great service, and Dave was informative and helpful. At every step of the way he explained what he was doing and showed me what he was seeing - certainly above and beyond what we've seen with other plumbers who consider a job good enough and leave. It's clear to me that he was not going to be satisfied until it was done *exactly* the way it should be, and that gives me so much peace of mind! If I could give a higher rating I would.
Plumber installed an expansion tank at our hot water heater. He was efficient and courteous.
I had a leaky pipe coming from my bathtub and I could not figure out how to fix it. I called in the professionals and they fixed it within 30 minutes. Maplewood Plumbing & Sewer was very professional, responsive, and reliable. I will be using their services again if I need a plumber.
Maplewood Plumbing was fantastic to work with! From the scheduler who could not have been more friendly and polite to Thaddeus, my new favorite plumber, who went above and beyond for me!! I highly recommend them!
Maplewood Plumbing has been my plumber for over 5 years. I have never found fault with them, including all the workmen who were extremely knowledgeable. They knew what was the trouble and how to fix it. Recently Thaddeus came for a clogged kitchen sink. He immediately knew the problem and fixed it. He also told me what to do so it doesn’t happen again. I have had many plumbing companies but none compared to Maplewood
Was very pleased at the service I received. Steve knew exactly what the problem was and in no time at all he was done. I will recommend Maplewood Plumbing to everyone. They are great.
David Mancuso
4 years ago
All the Plumbers and the Apprentice who worked on our project were extremely knowledgeable, professional, and considerate. They did all the repair work excellently and efficiently and cleaned up when they were done. We will certainly call them again when we need plumbing services.
Great service and excellent work. Used them for a plumbing leak at kitchen sink and for replacement of kitchen faucet. They were on time, explained everything, showed me photos of the leak and what items needed replacement and completed the work in a professional mamer. I will recommend them not only to my colleagues in Real Estate but to family and friends. 5 stars in my book!
Rochelle Skolnick
a year ago
Maplewood plumbing did a major replumbing of my 80 year old house. The work was excellent, professional, careful and reasonably priced. I have also relied on them for various minor projects over the past several years and they have always been responsive and professional. When you need plumbing services, it’s usually not a good thing, but Maplewood makes it as painless and positive as possible. Very highly recommended.
Best experience ever. Dane and Zack were excellent technicians. Thank you so much for the great service!
Barbara Lokitz
a year ago
I was given an appointment time span of 3 hours of when I could expect a repair person the next day. I was also told that he would call 15 minutes before he would arrive. David arrived within the time span and called to say he would be at my place within 15 minutes. He had the equipment and knowledge necessary to show and explain the workings of my sewer system. I learned a lot. One of the problems was access to the drain that was located in the garage under my son's car that would not start. If my son can get it started and out of the garage, David will come back and complete what's necessary to unclog that line the rest of the way. He was able to get to some of it, but could not get to most of it. I really appreciate the option of a return call within 30 days at no additional charge. Maplewood Plumbing has an excellent reputation and competent personnel, and is frequently listed as a referral on Neighborhood, a popular on-line site where neighbors seek positive referrals based on their own experience.
The plumber kept me apprised of his arrival time. He did fast, efficient work, and returned to their shop to pick up a needed part to complete project. I have used Maplewood Plumbing before and have been happy with their work.
They installed a tankless water heater. They were here all day and worked very hard with only a lunch break! Brad has been our go to and would highly recommend the company he works for, Maplewood Plumbing.
Dana Regenbogen
5 years ago
I have used Maplewood Plumbing twice in the past couple of months and have had a great experience each time. They arrived on time, thoroughly explained the costs, and did excellent work. I would definitely use them for any future plumbing work.
Patricia Sanchez de Andrei
2 years ago
I've hired Maplewood Plumbing multiple times. I'm always impressed with how quick scheduling is and how professional the technicians are. They always explain the problem and process, give me several options to pay and fix, waste no time resolving the problem, and are very thoughtful in trying to keep the work area clean. I also get maintenance advice so I know how to continue care and avoid future problems. Thanks!
Left a message after hours and received a call back first thing in the morning. The plumber arrived shortly after 8:00 a.m. and was done within one hour! Done well and left the area clean and neat!
Our plumber, Robert, was a professor of plumbing, explaining what he was doing as he went and for each service, alerting us to the possible downsides, none of which occurred, thankfully. After his visit we felt very confident we understood how our tankless water heater functions and how our basement showers can be modified to change water pressure and even change how hot the water is. I would not have attempted the work from you tube videos.
Ryan Kinkelaar
7 years ago
Our basement floor drain was backing up. David from Maplewood Plumbing came out, cleared the drain and took video of the cracked pipe, showing that the cracks were under public right of way section of the line. He was very polite, helpful, and quick. I was then contacted by Will, who gave me some information on how to contact the city to replace the broken pipes. Would definitely recommend.
Chad Heidtman
2 years ago
Maplewood Plumbing did an amazing job replacing my leaky outdoor faucet. The original plumber they had scheduled to do the work got held up at another job and they were still able to get someone else out to my house for my scheduled appointment. They were timely and professional. I would use them again and would highly recommend them to others.
Chris Thomson (Thomson)
5 years ago
You can see my Yelp review for more details, but I'll just say that Maplewood Plumbing took care of issues that were affecting our business in about 24 hours. The previous company we used was stumped and gave us the run around for months. I will only contact Maplewood from now on.
great service, they got back to me very quickly and were able to send someone out within 24 hours. Fixed the issue i had and didnt overcharge me for useless things.
Will came to give us a fair estimate, and also discuss the scope of work needed, as well as estimated. The plumber who arrived also gave us tremendous information to consider moving forward, and then performed high quality (and very time-consuming) work.There was an additional charge beyond the estimate, but this was anticipated due to issues that could not be determined through the plain-sight assessment when generating the estimate.We will be returning when tackling future projects.
I have had the pleasure of doing business with Maplewood plumbing in the past and just yesterday. I highly recommend them for any work that needs to be done. From the start with placing the phone call and speaking with the girl who answers the phone who is very knowledgeable and experienced in what she does. (To me That's where it starts, with working with a good company). They are friendly and remembers who I am when I call. Then trying to help me identify what needs to be done. I have had the pleasure with meeting David and Zach who have came out to do the work performed. They worked hard to find and fix the past and present problems I have had. They also made the experience smooth and treated me with respect. They turned a stressful situation into a pleasurable one. I have and will continue to refer Maplewood plumbing for any work that needs to be done.
Patrick McCarthy
3 years ago
Excellent service from initial bid, to service work, through follow-up needed to finalize the project. The plumber Tim who performed our work was professional, skilled, and courteous. Highly recommended.
EDIT: After I posted my review below, a manager (Crystal) reached out by both phone and email to have a discussion and make things right. I was unavailable, but she told my husband that we were correct in being overcharged on the two services, and mistakes can happen when two different staff complete the work. My husband said she was extremely nice and apologetic, the refund is already processed, and this ALL occurred within 5 hours of me leaving the original review, so I am fully impressed and stand-by my update to 5 stars. Maplewood Plumbing is the real deal and I'll use their services again.Original Review:We had a leaky toilet so we called Maplewood Plumbing to take a look. Shortly after arriving, the plumber said we needed a new fill valve and said it would be $225. That seemed steep, but I'm happy to pay a premium for quality work, which I assumed I was getting given this company's sterling reviews.In the following days, we noticed the toilet running in short bursts every hour or so. A quick internet search pointed us to the flapper. We tried cleaning it, but that didn't help. We had Maplewood come back out and this time we were told that we not only needed to replace the flapper but also the shut-off valve and that it would cost an additional $230. Given that a typical fill valve costs about $20, we had already paid them $200 for 30 mins of labor, so we were hoping this time around we'd only have to pay for the new parts. I asked what it would have cost to replace the fill-valve, flapper, and shut-off valve ask at once, he explained their flat rate pricing to me. Apparently shutoff valve is priced separately from the fill valve and flapper. The extra $230 was to replace the shut-off valve and he was replacing the flapper for free.I certainly appreciate the inclusion of the flapper and I'm happy that the toilet is fixed. However, had we known from the start that we were going to be spending $450 dollars on these repairs, we most definitely would have explored other options. Unfortunately by the time we were made aware of the second $230, we were already so far in the hole with this company that it would have been just as expensive to go somewhere else to fix the remaining issues. The next time we have plumbing issues, we'll be looking somewhere else.
Gary Hoeferkamp
3 years ago
On time, professional, and fixed the problem for reasonable cost. Very happy with Maplewood Plumbing.
Ginger Kensington
3 years ago
Excellent customer service. Came the next business day after my call even earlier than expected. Our plumber was punctual, professional, and did the job promptly. I personally watched during the entire service and saw him take extreme care to perform a thorough and detailed job. I could not be more satisfied. Would definitely recommend to friends and family.
William Richter
a year ago
great service, a little on the expensive side but great quality workmanship!
Bryan Erdmann
8 years ago
Just a good word about Maplewood Plumbing. About a year ago, I replaced a dilapidated old garage with a new studio workshop with heat, electricity, and hot and cold running water. Maplewood Plumbing designed and installed a 1st class, well built system, met all time schedules, superceded all inspection requirements, and left us a place to work with which we are very happy!
Very professional and super helpful! The prices are great as well! Would recommend to anyone with plumbing issues. Can't say enough good things about them! David and Mike were very friendly and even showed how our plumbing works and what the actual issues are. These two guys should be commended!
Fast, professional, arrived on time, the kind plumber patiently showed me what to do the next time my garbage disposal stopped working (which is what my issue was). I will absolutely use them again when I need a plumber next time.
Carrie Chambliss
4 years ago
Maplewood Plumbing is fast, professional and experienced. I have used them a several times for different services and they are very conscientious of time and always do a quick and complete job. I never have to worry about the problem again, which i really appreciate!
Bernard Perez
9 years ago
Great experience! I've had plumbers from Maplewood come to my house twice. The first time, I had issues with my main stack, kitchen sink, and bathroom sink. They were quick, friendly, on time, the price was reasonable, and most of all, my problems were fixed properly. The second time, a county inspector said I needed to trap/vent my basement sink. Once again, a friendly Maplewood plumber came to my house, on time, looked at my sink and drains then determined the issue was not a problem. He gave me the information I need for the inspector during the reinspection and charged me nothing... Nothing! Thank you Maplewood!
GARY HERBERTS
4 years ago
I have used Maplewood Plumbing when I owned a single family home and now again as a condo owner. They are courteous, professional and do excellent work. I will always use them for my plumbing needs. I have referred them to others in the past and will continue to do so in the future.
Our hot water heater went out and I called Maplewood Plumbing. They were busy and placed me on their schedule for two days later but said if someone became available they would call me immediately. Later in the day they DID call and Aaron showed up to assess the repair. My heater was only 6 years old and it was difficult to find parts for. They and I both called the manufacturer REEM and was told a procedure needed to be taken in order to get a part cause they only send one at a time which is ridiculous. Again Aaron showed up and found the most possible part that was needed. It ended up arriving the next day and they fit me in again immediately surprisingly knowing I have a disabled wife and needed it repaired as soon as possible. Aaron then arrived and installed the new part. IT WORKED! So happy and the cost was very reasonable. The three total visits were a total of 260.00. THANKS for the quality service......SD
Requested a sewer lateral inspection, they were able to set up a quick appointment, arrived on time and provided the inspection results quickly. Can't really ask for anything more.
Garry & Kimberly Anderson
4 years ago
Very professional. Took care of any issues that arose and informed me of any & all issues. Would not hesitate to use them again.
Martha Richardson
5 months ago
Pleasant and efficient staff. No pressure to do more than what was needed.
Carol Colligan
a year ago
David and Reginald did a great job cleaning out my bathroom drain. Nice, professional and no mess to clean up afterward.
We went through two other plumbers before we came to Maplewood Plumbing. We received excellent, attentive, knowledgeable service. Our issue was solved the same day after Maplewood plumbers took the time to research all the possible outcomes. Others quoted as taking longer and more $.
This is our third time using Maplewood Plumbing. We call them because they are always professional and courteous, arrive on time and are very transparent about their costs. Oh, and they do great work, too. :) On this visit, Steve came out. He not only cleared the drain, but also took the time to educate me about things I can do to avoid this type of clog (kitchen drain) in the future. It was obvious Steve cares about his job and clients. I have recommended Maplewood Plumbing to friends and family and will continue to do so.
Everytime i called for a question, i was greeted with gracious costumer service! They were on top of my service and kept me notified and came quickly. David fixed my sink, showed me tricks for the future and was so kind and friendly and comfortable . I would defently recommend this place to anyone who needs help! I will be using them in the future!
Possibly the best plumbing company I have ever used. The plumbers show up in well stocked trucks and can get the job done quickly.
robert patrick
5 years ago
Here's why their my go-to for plumbing: One of their plumbers was at our house one day on a call and was kind and honest enough to mention that there was time left on the hour that I would be billed for, and was there any other plumbing he could do (so basically for free to me). I have since called them out multiple times and have always had a good experience.
Elliot Uchitelle
a year ago
Excellent customer service and first rate plumbers. I’ve always had great experiences with this company. I definitely recommend them.
MyFirstName MyLastName
a year ago
Just like the previous person, the man who replaced my hot water pipes was prompt, pleasant and professional in explaining what he was going to do, and getting it done quietly and quickly. He worked with the quirks of an antique house, and even let me know what issues might come up in the future and the probable priority order of managing them. He left the workspace clean as he found it. The cost was very reasonable. I will be using their services again soon. Highly recommend!
REVISION:Our toilets were continuously running so Maplewood Plumbing sent Jerry to repair the issue, one toilet Jerry did have to move & repair, it was leaking after they left, so he did come back to repair. I hadn’t noticed for a couple of days but thankfully Jerry came back soon. We had to order new faucets even though ours were relatively new, almost 5 yrs old those he came & installed those also I called and he came back and repaired our dryer vent. Jen is very nice & professional and I feel they try to get repairman out as soon as the6 can. I do recommend this company. Initially when I wrote a previous review I was surprised at prices but I’m feeling they are probably comparable to other companies.
They’re a complete garbage arrogant company. Don’t care about the residents of St. Louis nor their customers. Worker doesn’t even call me to let me know that he’s at the place. Arrogant company, enough said!!
Basement drain was backing up - called first thing Monday morning and they had someone on-site within the hour, Great experience. Professional and Friendly staff from the office workers to the person who cleared the drain.
The plumber came on time. He was polite, explained what he was doing and did not leave a mess. Price was reasonable. What more could you want?
David at Maplewood plumbing came to our house (in Maplewood) and cleaned out the lateral. He was very efficient and knowledgeable. I would trust his ability to do a job correctly and communicate openly with a customer.While I don’t think it’s mandatory for cleaning a drain, he is a licensed plumber which left me confident he would be able to tell when a cleaning would not suffice. Thankfully the cleaning was all that was required.Bonus: I did not feel like I was intruding while hanging out and bugging him while he worked.
Sheryl Smothers
a year ago
Robert is always a competent pro, works hard, explains thoroughly and represents the business well. I always ask for him!
I cannot say enough good things about the folks at Maplewood Plumbing! They deliver what they promise and go beyond expectations. You do not have to worry about the quality of their work.Be sure to ask for Maria when scheduling services!
Everyone we have worked with at Maplewood plumbing has been professional, conscientious and knowledgeable – and they are very familiar with the quirks of old city homes. After the old cast iron plumbing under our basement floor collapsed, they came in and laid all new PVC waste lines and replaced the stacks going up to our bathrooms and kitchen (a HUGE project). After that was complete and we got our basement put back together, we had to have them come and replace some leaking/old shutoff valves. The plumber who came was extremely careful not to damage the new drywall as he worked behind the wall. Employees who came to our house were always in a logoed shirt, so I knew it was them when I opened the door. Though I’m hoping we won’t need any more plumbing work in the near future, we will definitely call them again if needed.
First time using Maplewood. Got name off BBB website. Plumber was extremely knowledgeable and explained all the different options regarding the fix. Will definitely recommend and use again.
They were able to send someone the same day. Very nice telephone communications. polite. Problem fixed in 2 hours. Work area was cleaned up, free of debris. Plumber kept mask on the whole time. 1 year warranty.
Hillary Johnsrud
4 years ago
Efficient, expert service on a variety of needs, and the bill came in at about 65% of the cost of another plumber's estimate! Thank you, Jerry!!!
Susan Falkler
10 months ago
They were on time and very professional. They diagnosed the problem and fixed it.
Great Company! Friendly, knowledgeable and reasonably priced! DIY plumbing by some former owner got righted, drains fixed and commode dropping thro the floor averted! Thanks Maplewood Plumbing!!
Ryan DeVries
11 years ago
Fantastic experience. We rent our home and our shower faucet had a slow leak. Our renters called a plumber and were told they no longer made repair parts for the brand faucet we had so he needed to cut into our wall to replace the whole system at a cost of $700+.I called Will at Maplewood Plumbing and described the situation over the phone and he was fairly confident he could find replacement parts and offered to call his supplier to check. He was able to find parts and repaired the faucet at less than half the cost. Great company, great owner.
Katherine Tracy
4 months ago
John was great to work with. He was kind, patient and explained everything he was doing. I appreciate that Maplewood prices out the work before they begin anything. They are honest and trustworthy.
I hired Maplewood Plumbing to scope the main sewer line of a 100 year-old house in Clayton to understand the condition of the pipes and, if repairs were needed, to provide an estimate on work. David came on time to scope and record the video, but more than that, he offered to show and explain everything he saw to me on the spot. He was knowledgeable and very thorough. Upon completion, he provided a flash drive with his findings/video on the spot. What's more, the company provides an email with electronic link to the same video to gove to other plumbers for additional estimates. Will, the owner, followed up the next day and we discussed options and costs. I found both men professional and very skilled, but more than that, honest and trustworthy. I look forward to working with this company and feel no need to approach other plumbers. (I've renovated three properties over the years and have developed a nose for skilled tradesmen and craftsmen. I've found my go-to plumbers.)
We have used Maplewood Plumbing for many years for our old plumbing in our old house. They have always done a great job!
Scheduling was easy. Technician showed up as scheduled and handled our problem professionally. Everyone was friendly and helpful!
Great experience with these guys. They had to come out multiple times to address the plumbing problems I was having and were so professional, friendly, thorough and accommodating. The work they did was excellent.
Brandon Williams
4 days ago
This business was fantastic! They helped me out in a very timely manner, and were super upfront about all work being done. Will definitely be coming back for any future issues.
Amy Debrecht
7 months ago
Plumbers were on time and were able to do the repair same day. They called when they were on their way so I could secure my dog, and the “window” is reasonable.
Cynthia Borisch
3 weeks ago
I called Maplewood Plumbing on Monday morning for a laundry drain clog. They set an appointment for me for Tuesday morning and had their expert drain person come to my home. He explained everything that he was doing and let me know of anything that may need to be done in the future.
David came out and did an excellent professional job! It cost $130 to clean the drain. Only thing I didn’t do is see the $20 coupon until he was gone. My fault.
Jake did a great job, explains our options and completing the work with professionalism. I highly recommend this company.
Hafiz Nasiruddin
6 months ago
Had a major drain clog, with old pipes in a 110+yr old house. Called a couple of plumbers before Maplewood, but they failed to clear. Read good reviews on Maplewood, gave them a call. Very professional, and timely. Zack arrived on time, surveyed the task, found the clean out in the carriage house, then explained what was needed. Presented the options, and boom, a happy house! Great pricing, showed me the camera view in the pipe, great experience start to finish! Thanks Maplewood, great referral, and our go to!
Maplewood Plumbing replaced a kitchen sink cartridge and installed a new toilet shut-off for us. Additionally, the plumber gave us insight and advice on a few possible plumbing jobs that we're considering for the future. Maplewood Plumbing has taken care of us about four times in the past 8 years, and we have never been disappointed.
I have a 70 year old house and the pipes under 2 of my bathroom sinks, which were original, were falling apart. The plumber I had been using for years had gone out of business. I called a new plumber who said a hole needed to be cut in the walls in order to be repaired but his company did not cut into walls. My previous plumbing company had cut into walls twice to make repairs so I was surprised. This plumber said to schedule an appointment after the walls were opened up. I decided to call Maplewood Plumbing. I made sure they would cut into walls if necessary. Jerry and his apprentice Brandon arrived prompt at 8 a.m. as promised. They looked at both bathrooms and said they thought they could fix both without cutting into walls. Four hours later, I had new pipes plus new hot/cold turnoffs and no holes in my walls! Both Jerry and Brandon were very nice and professional. I am very happy with the results and am so glad I called Maplewood Plumbing. I will be using them for all my future plumbing and sewer needs.
I have had a few plumbing emergencies at rental properties and they have been responsive, professional and done great work - everything from minor plumbing work to major work. I can't recommend them highly enough.
Friendly and kind. They cleaned out my drain and provided me with the required documents to give to the county. Will be using for my future plumbing needs.
Tom Kilcullen
2 years ago
We have our kitchen drain cleared at least twice a year. Courtney understood the need to fix it thoroughly. He roto rooted it, flushing out the sludge, and checking it with a camera. The exterior pipe was cleared and flowing. Problem solved. Thanks Courtnet and Maplewood. Tom KILCULLEN
jill o'connell
3 years ago
Maplewood Plumbing replaced a water pressure regulator in my home. The plumber was early, but called ahead to be sure it was okay to come ahead of schedule. He was courteous and efficient, and the water pressure has significantly improved in my home. I will call them the next time I need assistance.
I originally left a two star review for the repair of my shower because the initial service call did not go well. However, after I voiced my concerns, Crystal and team quickly corrected all of the issues in a timely manner. I am happy with the end product and will definitely use them again if I have any plumbing needs. Thanks!
Richard Aurbach
a year ago
We had two dripping outdoor faucets that needed replacing. Moreover, the inside shutoff valves hadn't been used for decades and were bad as well. The plumber replaced all four valves. He was quick, efficient, and did an excellent job. As well as being someone we were happy to have in our house. Super job!
Madge Treeger
3 years ago
I am not sure of the quality yet, but the person who came was grumpy and unprofessional; they do not give an itemized bill which has never been true of any other work I have had done and the price was much more than I have ever had.I am adding this to my review a day later. I received a call and they were extremely responsive to my concerns. I was very impressed with their willingness to respond and accommodate. This was a difficult job and it is during the pandemic, so there are some variables that make this not a typical call.
I had tremendous service from Maplewood Plumbing, from my first encounters by email and phone, to a sooner-than-scheduled appointment and service from Jerry. We’ve had a lot of work done lately in our home, and this provider has been the fastest and friendliest of all. I would recommend them to anyone and will certainly use again for our plumbing needs. This 100 year old home needs specialists for its care, and Maplewood Plumbing delivered!
Karin Ransden
4 years ago
I have used Maplewood Plumbing several times. They answer the phone promptly, show up when they are supposed to, are honest in their assessment of the situation, and don't make a mess. What more could you want?
Great service! They were able to fit me in on a Monday and were in and out quickly! Very personable and professional service! Highly recommend!
These guys are the best. I am very happy with my repair and price. Happy in Affton
I like to support local, family-owned businesses and have used Maplewood Plumbing for over 30 years. I’ve seen them steadily grow in size and scope. Fortunately, they still deliver the things that attracted me to them in the first place – elite plumbers, professional support staff, excellent customer service, transparent billing, and honesty beyond reproach. They see to it that every job, regardless of size, is done right.I recently had to have my sewer lateral replaced (oh joy). While this is something no homeowner wants to experience, Maplewood Plumbing made the process as unobtrusive and palatable as possible. The entire crew was professional, friendly, attentive, and hard-working. They were efficient and knowledgeable (senior employees are good about nurturing their younger co-workers). I talked with each of them and was impressed by their friendliness, intelligence, and humor – their camaraderie was contagious. They patiently answered all my questions and explained the physics and rationale behind what they were doing. I learned a lot!I am very detail oriented, and every aspect of their work was impressive. I thank and salute the entire crew, including Mike Shuman, Will Gieson, Robbie Hoffman, Zak Mulvaney, Joshua Lindley, Cameron Stewart, and Steve Colombo. With a special tip o’ the hat to the lead plumber Kevin Mayhew. I also want to acknowledge Maria Brett (Sales Operations Manager) who did a great job of coordinating my project and communicating everything to me in a timely fashion. Lastly, I would like to throw some accolades at Will Oberkrom, who took the business over from his dad, Ron. I grew to know Ron pretty well over the years and am confident he would be very proud of what Will has accomplished with the business he started. Nice work, sir!If you need a good plumber, I highly recommend Maplewood Plumbing. I’m betting that you’ll soon be singing their praises too.
Tee Jay Jeademann
3 years ago
I needed a plumber. Didn't have knowledge or experience to draw from, so I went with location. Called three businesses, prices were all about the same, so I went with the closest one. Well the plumber gods were looking out for me. I called Maplewood Plumbing late on a Saturday afternoon and got an apppointment for Monday morning (was not an emergency situation). David showed up at exactly the appointed time and it was obvious from the start that David knew his plumbing stuff. Didn't waste time, showed us and told us exactly what he was seeing with his camera. He explained everything so clearly that we knew exactly what needed to be done to fix our problem.Hopefully we will not have any repeat plumbing problems in the too near future, but if that should happen, we will definitely call Maplewood again, and we will definitely request David.
I have used them before and have always had a good experience.
Robert was excellent. He offered several solutions to the problem and ultimately came up with a very cost-effective one.
Plumber told me the shower faucet/valve I had was not suitable due to the code and I agreed to order a different one.
They fit me in same day (I know I probably got lucky), and the plumber was prompt, affordable, and nice to deal with. Not much more I could ask for :)
Angie S (Huckleberry)
5 years ago
I cannot RAVE enough about how awesome the experience I had with Maplewood Plumbing today. We had water backing up into our basement and didn't want to try and rent a snake ourselves because we know nothing about plumbing. I'm really glad we called Maplewood Plumbing. We had to wait a couple days to get an appointment, they came within the time block they had given me and solved the issue within an hour. The service man was awesome. He was very friendly and professional and explained to me what had happened, where the problem was, and how he was going to fix it. It was very reasonably priced and if we have issues in the future, I will be sure to use their services. THANK YOU!!!
Merlin Whitman
10 months ago
Dave and Trent did a great job installing our faucets. Very professional and did a great job explaining cost and issues up front. Very happy with our new faucets and would definitely hire them again. Thank you! (Also thank you for your patience when my 3 year old asked the same question a half dozen times 😂)
I had a great experience with Maplewood Plumbing. I had 2 appointments with them...one to look at the project, and one to complete the project. Both times, they arrived exactly when they were supposed to come. Project was done quickly and efficiently, and I received an email the same day with the invoice and pictures of the completed job. I was also able to pay the invoice within the email, so it was a very easy process altogether.
Ellen Piazza
10 months ago
Very professional, quickly found problem and explained our options thoroughly. They quickly and easily installed the new unit and hauled away the old. Very reliable with quality work.
Brian Fiedler
7 years ago
When we bought our new (old- circa 1920's) house, Maplewood Plumbing was recommended to swap out the old plumbing fixtures and replace the water heater. In addition to being very professional and doing an excellent and meticulous job, Wil was great to work with. He was tremendously helpful talking through some of the other issues with being in an older home. He's my go-to for any plumbing issues we have. Super impressed with Maplewood Plumbing.
Maplewood Plumbing has always been professional, trustworthy, and personable. I've never felt cheated or overcharged and when they did make a mistake came back to fix it.
Did two jobs for me recently. Both turned out very well and the price was reasonable. Highly recommend.Cleaned out a slow/blocked sewer line, including checking entire line with a camera before & after (and showed me different branches of the line as they went). Then replaced an electric water heater with a gas unit including mixing valve (to increase capacity); the gas line, water lines and drain lines looked like a work of art when completed. My wife no longer complains about the hot water running out.
They came out the same day I called after my sewer backed up. The guy cabled my line and scoped it also for the lateral sewer program. Very knowledgeable plumber who showed me everything as he completed the job. Great folks!
Derek Johnson
2 years ago
Called at 8am, tech was out within 30 minutes same day. Fixed our issue and advised how to maintain so the problem didn’t persist. Will use again if need be!
Job was completed professionally and on the scheduled time, but the price of $650 to replace a garbage disposal is quite high. Plumber told me that the 2nd strainer might need replacing and was going to charge over $200 for just that. I told them no on that extra fee and they ended up doing it anyway as a favor because I was shocked at the initial price. I guess l’ll never know if it really needed replacing.
Thomas Schnur
8 months ago
They did a great job! I forgot who did the work, but he is a great guy who installed my new toilet flawlessly, after finding a crack in the first toilet box from Lowes. He also installed a new shower head for me for a very reasonable price. Maplewood Plumbing are now my go-to plumbers!
Edwin McKaskel
4 years ago
The plumber, Tim, was terrific! He arrived on time, looked over the problem and was quick to say that it wasn't a plumbing problem. Other plumbers may have tried to fake a problem so they could pretend to work on it and get the money, but Tim was honest in saying that there wasn't anything he could do, then told me what the real problem was and gave suggestions on how to fix it. Very honorable!
Joshua Stigers
a year ago
These guys are the best! They worked quickly and efficiently. Showed up when they said they would and got the job done on time.
Scott Bramstedt
2 years ago
I’ve used a lot of local plumbers and hands down, Maplewood Plumbing is the very best. In a 100+ year old house we use them a lot - they are always fast and arrive on time if not early and the job is always done right.
Elizabeth Will-Smith
4 years ago
The plumber was professional and efficient. He pointed out some problems, which can be addressed later. I felt informed, but not pressured. He fixed two problems and was done in an hour.
We have used Maplewood Plumbing before and they used to be good. However! They must be under new mgmt or are trying to rip customers off now. Instead of accurately explaining what they will be doing and billing hourly they now have obfuscated this process by doing lump sum charges without explaining why they are charging so much. Recently we were charged for a full repair of something when all the plumber did was tighten the hose. He said that is what he did, but then the billing invoice does not say this but charges for multiple hours of time. I love jokes, but not when they are taking advantage of me and my family. Go somewhere else if you want better transparency and accurate billing. The plumbers are nice and prompt, hence the 2 stars
I called this place based on online reviews to do a simple snake job on a drain line. The plumber they sent arrived in an old unmarked pickup with tires and other junk in the back. Less than 30 minutes later he was finished. Later, I received a bill for over 400 dollars AND an invoice for a broken snake part. I have never seen this cost for an in and out job that was as simple as what was performed.After my experience, I question weather this place is local or a national masquerading as local that prays on people using reviews.
Anthony Pucci
2 years ago
On time, licensed plumber who was able to prove that, didn’t try to upswell me a package I didn’t need. He actually told me I only need the least expensive option because nothing was broken. Explained EVERYTHING, as in every step.
Grace Collins
4 years ago
Received the referral from a neighbor. Truly grateful now having received service from Maplewood Plumbing. Arrival time promised to me was kept & follow up was available 4 me in contacting their very knowlegeable technician, Tim who allowed me in feeling safe with his expertise.
Laurie Haworth
4 months ago
Polite, personable plumber who I really felt I could trust. Always do a great job and leave no mess behind!
Wendy Applequist
11 months ago
I called about low flow in the kitchen sink. The faucet was full of gunk, and the end with the filter in it wouldn't come off. The two guys who came fixed it in about two minutes, but on seeing the pipes feeding the faucet (with shutoff valves on icky pipes down in the basement, and only the hot-water one actually usable) they suggested that new sections of pipe with new under-sink valves should be put in. They took about two hours to do that and did a really beautiful job; it looks very nice and well finished both above and below the floor, and includes little copper side extensions that are supposed to prevent knocking. Maplewood did some other work for us a few years ago, I don't remember what now, but we were satisfied with it.
I have used Maplewood Plumbing for over thirty years. Their plumbers are always skilled and do a great job.
Kurt Taylarski
4 years ago
2 Baths in a DuplexMy stepson owns a duplex in South City that was built in the 1920's, so the plumbing left something to be desired. We received several bids to replace both cast iron drain stacks, re-work all of the supply lines for the two bathrooms, and re-set the fixtures. We chose Maplewood Plumbing as they were one of the least expensive bids. Brad, the estimator, was very helpful in explaining the project and showed us how we could save money by opening up the walls ourselves for the plumbers to come and do their work.All went according to plan and the project was completed and inspected on time. During the work it was found that some of the fixtures were broken and couldn't be used. They allowed me to bring new pieces in and they were installed for no extra charge. A few days after completion a valve started to leak in the basement. This was not part of the new installation, but an old valve that failed after having been opened and closed a few times. A plumber was on site within 90 minutes after I called and a new valve was installed in less than 30 minutes for no additional charge.Great to see a company that still stands behind their work and doesn't charge an arm and a leg for it. I'm very glad that we went with Maplewood Plumbing.
Sara Seagrist
3 years ago
Technicians wore masks. They explained the problem and how to avoid clogging the drain again. They provided different service options and the associated costs. They were efficient in time on the job. Maplewood Plumbing called me ahead of time with estimated arrival time.
tighten 2 bathroom existing faucetsHe was great, kind, friendly & good but it did COST MORE THAN EXPECTED :-) I already REPLIED TO THIS EMAIL 2x1-25-2022 JOE did the replaced toilet Wax Ring.very pleased w/Joe and the time it took but forgot to check if Th $65 fee to access it was deducted from the Cost??? Please check
I had the pleasure of having Courtney assist me with the issues I had at my house this morning. It was one of the best experiences that I had a customer. Not only was he polite but he was very educational. Not only did he finish the job in an hour but was open to giving me future advices and etc. It's very hard to find an individual that is passionate about what he does and I really felt that from him. Maplewood Plumbing is lucky to have him as an employee. Keep up good work Courtney!
Dave who came out was very good. He found the problem and got it fixed quickly. He visited with me afterward, so his taking time was not on the clock. I really appreciate the personal attention and personal service.
Liz Soldwish-Zoole
7 years ago
Wonderful service and response time! Nichole gave us the first available appointment with the promise that if it could be sooner, she'd call back - and she did. Valve replaced by Robert, who even tightened up our faucet with a little leftover time. We will definitely call Maplewood Plumbing back when ready to go on with the non-emergency part of our project!
Dennis Fuller
7 months ago
Maplewood is our go to plumber from everything from Fossetts to toilet repair. Have use them for both of those services as well as a fix of the drain as it hooks into our dishwasher. Always get reliable expedient repair services.
Benjamin Gastman
3 years ago
Very happy with their work. They were careful to social distance while working in our home and did a quality job replacing the pipe and flange under our toilet with modern materials. Will definitely use them again.
My kitchen sink drain was stopped up. They did A-1 job. Will use again
Debbie Boniske
3 months ago
Great service and knowledgeable individual who came to my house and quickly understood the problem and addressed the concerns. I had a water pressure problem throughout the house and they identified the issue and resolved it.
Plumber was very polite. Their appointment confirmation system was very helpful and unobtrusive. All in all great experience.
Michael Beatty
2 years ago
Staff is very friendly and knowledgeable. Cant say enough good things about Maplewood plumbing. I even got other quotes and they were still of value. They are my go to plumber!
David fixed the clogged drain and updated me about the layout of the plumbing infra=structure.. a true professional. Thanks Maplewood Plumbing!
Ridiculously expensive! Over $1,000 to replace a shower valve and if I didn’t replace the valve I was going to be charged $300 just to close things up. I felt robbed! In addition to all this, the plate covering up the hole in the wall is awful looking! Oh, did I mention that I was told I received a discount. The plumber didn’t charge me for some of the time. Terrible experience!
For nearly 20 years, Maplewood Plumbing is who we go to. They have replaced 70-year-old pipes inside walls, installed a variety of indoor and outdoor fixtures, helped us remodel our kitchen, replaced our hot water heaters in two homes. They have always honored their estimates, never charged us more, and always suggest time-saving, lower cost options first. Choose Maplewood Plumbing and your job will get done right the first time.
Shannon Scott
3 years ago
Maplewood plumbing has done a lot of work on our lemon of a house since we bought it 3 years ago. I was really excited to find a company I could trust for all our plumbing needs. They did recently change the pricing model, and I think they still need to work out some kinks with it. Our yearly sewer cleaning to get rid of roots from the tree in our front yard rose from $165 to $270 with the new model (With a $20 coupon) for a job that only took 30 minutes. After mentioning the drastic increase, the company was able to refund me $100. They also agreed to keep the price at $165 each year since we do it routinely. So I appreciate the accommodation on that. The only downside is that in the future, if we need different type of work done, I may need to call around for quotes instead of sticking with whatever Maplewood plumbing charging since this one service seemed to go up so much in price.
Robert is a great plumber. I highly recommend Maplewood Plumbing as they arrive on time. Calls before coming. I had a bathroom sink installed with cabinet. Remove old vanity in sd talled new vanity made sure everything worked properly. I cant say enough good things about this company. Excellent.
Sylvia Nelson
8 months ago
Aaron provided us with excellent service - friendly, knowledgeable, and professional. He was able to diagnose our leak and make repairs all in one visit. I was very pleased with the service and will definitely use Maplewood Plumbing again for future plumbing needs.
Sandra Diamond
4 years ago
Yesterday, I was fortunate to have Maplewood Plumbing come out to install a new dishwasher-this was not an easy install as I live in a old condo building on the 2nd Floor and needed a new shut off value and water line--in spite of these challenges, my plumbers, Robert & E worked tirelessly to get this job done and done right--I've used MP for years and once again they were true professionals--came on time, were very patient, demonstrated excellent work habits, great personalities, and willing to go that most important extra mile! If you're looking for a plumbing company that is licensed, knows what they are doing, is honest, efficient, and truly cares about their customers, then Maplewood Plumbing is the company for you.
Rosalind Capps
4 months ago
Called because of busted pipe & the lady who made my appointment was great. Joel was on time, professional, & explained the problem & everything he was ding to fix it. Could not be more impressed with the service. It’s a comfort knowing I have a plumber I trust!Had issue recently w/sewer line. Aaron not only diagnosed the problem, explained the camera footage & lined my old pipes…he was supportive, compassionate & explained everything every step of the way. Could not say enough positive about Aaron & Maplewood Plumbing!⭐️⭐️⭐️⭐️⭐️
Did a great job! Kind & professional
Maplewood Plumbing arrived far faster than we'd expected and right on the time they said they'd come. They did a careful, neat, and effective job at a reasonable price.
Richard Gerber
10 months ago
Zac explained what the video inspection would do, and he explained what he found afterward. very impressed with his work
We had a sewer line backup that needed clearing and Dave & Dave did an awesome job of explaining everything they were doing, what the potential options were, and got us back up and running in no time. It was everything I could have hoped for: fast, friendly, thorough service. They’ll be the first we call from now on. I only wish I’d had more time to swap smoker recipes :)While hopefully this aspect of the review won’t be relevant for very long, they also have excellent COVID-19 practices that protect their customers AND their employees.
Heidi Riddlesperger
11 months ago
We wanted a camera inspection of our sewer line and a gutter fed pipe that ties into the sewer line. It was easy to schedule this work in a timely manner. The gentleman sent to our house was on time, very professional and super informative. I would use this company again.
Jerry was able to come a day earlier than scheduled which was great! He did an amazing job putting in nrew pipe at our front outside faucet, plus anchored the faucet to the house, and put in a new handle!! Excellent work!!!!
Michael Wegner
a year ago
This place has unbelievable customer service! Nicky/Nikki not sure how you spell it honestly but she was a great receptionist and called me back and fourth about five times to find the best time to work for me/my tenant. Mark (plumber on the job) was also great. I found my new go to company for plumbing.
They are courteous and reliable. Work was done professionally, came in at cost. Very tidy as well.
Really good job! Came out on an emergency, quoted price, returned the next day as scheduled, did the work, politely, honestly, and professionally! I recommend! Thank you Maplewood Plumbing. Will definitely use in the future!
Thank you, John Myers for your careful explanation of options and quick, efficient resolution to our problem. We appreciate and recommend Maplewood Plumbing!
anne tierney
4 months ago
I have used Maplewood Plumbing twice for plumbing and sewer issues.
Always professional and timely. Very easy to work with. Highly recommend
Cat Greenberg
2 years ago
I started using Maplewood Plumbing after they were recommended to me 6 years ago. They've done well by me since the first job. They are locally owned, friendly, honest and skilled, and I highly recommend them.
I had a toilet replaced & a bathroom sink unclogged. I found out each job was to be performed by a different person. The person unclogging the sink was very friendly & answered several questions I had regarding different options to unclogging and possible future cleaning of pipes for my older house. He was very thorough in the explanations, so I could make an informed decision on what to have him do or not to do.The person replacing the toilet was very good & efficient.I assumed (like with any other service we have had done at our home of 40 years) the workmen would look at the job and provide a proposal of the cost. This is where the confusion happened. He shows me a list of 4 or 5 options. This was unexpected and very confusing. The descriptions were confusing & vague so you did not really know what the service includes I was asking what all the different sentences meant and difference between the choices. I felt the explanation really did not help very much. I did not feel confidant in my choice. (I have handled many documents in my personal life & in my 32 years working for CPA's, so this should have been a no brainer for me.)Their descriptions in the contract need to be in laymen's terms. This would help the customer & the installer.With that said, I called their office the next day & voiced my concerns that I felt I chose too high a service for what I needed done because of not really understanding the choices.The person I spoke to, was unable to help but said she would have someone call me back the next day. The lady that called back the next day was very friendly and helpful and changed the service that was done to a lower choice and immediately refunded the difference to my credit card. I am very pleased with everyone I dealt with and the service was very good. I will definitely use them for my plumbing needs in the future.
Frank Gruswitz
5 months ago
$478 per hour is too high for repair I got. Toilet water level Adjusted & sink Stopper reattached, looked at kitchen drain pipes for leak. Did nothing but look, no repair. My regular plumber was in zzHospital could not come so I called Maplewood Plumbing Instead Frank Gruswitz
Maplewood plumbing is professional and their plumbers are very friendly and responsive. Their work is done right and neat and they clean up after themselves. I have used them multiple times for different upgrades and issues.
Alexander Rauh
4 years ago
OK, so you see a plumber with 4.9 stars and think That can't be real. They have to offer a chance for a $100 gift card in exchange for a 5-star review. Whatever, I'm a sucker for more stars, so I called them up for some plumbing work I've been putting off for, oh, I don't know, years.Aaron came over and within two hours, and at a waaaaaay fair price, knocked all the work out easy peasy. I know it was someone else's work (thanks Aaron), but man, I feel accomplished today. 5-stars, would plumb again.
Cast iron drain pipe serving kitchen sink was clogged -- on a Sunday of course. I filled out on line appointment request Sunday evening. I had a response by 7:30 a.m. Monday, a plumber to my house by 8:30 and the problem corrected by 9:15 a.m., for a reasonable price. Tough to beat.
Jacqueline H Terrell
5 years ago
Maplewood Plumbing was punctual and very professional. I was convinced that they were the company that I should have called first for my broken pipes.
Will was knowledgeable, helpful, and so congenial. He answered all of our questions - even ones not related to the reason for his visit. He did not try to sell us services we didn't need and even offered to teach us how to do basic maintenance jobs on our own. We're excited to have found such a great plumber! Thank you, Will!
We needed our bathtub faucet fixed--just to take showers, etc. Maplewood Plumbing gave me an appt within a few days, they were on time and fixed it quickly. A bonus was the good explanation I got for why our faucet needed repair.
I don't like random searches for plumbers so I used Maplewood Plumbing based on neighbor's excellent reviews of their services. Their plumber lived up to their recommendations for excellence. Not only did he perform the repairs he was called for, he patiently answered questions I have that will assist me in planning for upcoming renovations. I will definitely call Maplewood Plumbing & Sewer for that work in the future.
Chris Westover
11 months ago
Highly recommend! Everything about them was top notch. Very friendly, on time, efficient and communicated very well. Would definitely use them again.
Catherine Lucy
4 years ago
Used Maplewood Plumbing for a camera inspection of our sewer line. David was our technician and he was fabulous. The process took about an hour. David kept us informed every step of the process and let us know what we were looking at on the video screen. The inspection included the line from the yard to the basement drain and stack, as well as the line from our yard to the main/public (?) drain that all the homes drain into. We also received photos and videos of the inspection. Highly recommend Maplewood Plumbing and David for camera inspections.
Donald Coffman Jr
a month ago
First time using Maplewood Plumbing and was very happy to have the situation resolved. Trent did an awesome job with installation. Bathroom sink was working better than before. Would recommend!
Janet Jackson
2 years ago
I've used this company more than once and I'm quite pleased every time. They arrive when expected and call in advance so I can put up my dogs. They are always professional, and wears masks now as required. I have recommended them on my Nextdoor app and would recommend them again. The workers are all courtous and respectful.
Technician Robert , was very professional, knowledgeable and problem solving mind, which is priceless! He fixed a fireplace broken gas valve in my apartment building. Service was done in a timely manner. I felt that Maplewood Plumbing worked with me to find a quick and effective solution to my problem. I will do business with them again any time! 5 stars!
Maplewood Plumbing helped me repair a toilet having issues and their level of work is quality. They also informed me about a hose connected to my Wash Machine with a tear which I appreciated. My only complaint are their prices, I was charged $300 for one hour of labor. They offered to replace the hoses to my washer for an additional $200! I was able to buy replacement hoses for $30 at Lowe's and it took me all of 10 minutes to install them, so I'm confused why their services are so expensive.
Excellent company ran by great hard working people. I had them replace old galvanized piping in my house. They did the entire house in 2 days! They showed up right on time and worked like crazy, even skipping lunch on the 2nd day to get the job done! I was really impressed by the workmanship - the way they ran the lines and made the bends - you can tell these guys are true professionals. I had them come out on the 3rd day to cable my sewer line, and they arrived at my house before I got home from work. While they were waiting on me, they noticed my neighbor was having a hard time getting her car to start, so they gave her a jump start. I think that really shows what kinda folks these guys are - these are the kinda guys I love doing business with. I'll definitely be using them again in the future!
Will was great, very responsive and knowledgeable. Dom was in and out of our home quickly and completed the job with no fuss. We hope to not have any plumbing problems in the future but if we do, we will be calling Maplewood Plumbing to help.
Maplewood Plumbing helped me out a few times. They cleaned out my sewer lateral and were pleasant to work with.
My first experience years ago was phenomenal. (See pic for original review.) I was so excited to have found a great company to use all the time. That almost changed with my second service last week and a potential code issue, causing me to amend my rating to 2 stars and an intention to not use Maplewood Plumbing again. However, the company's response to my grievance felt genuine and respectable. After working with Crystal, I'm amending my rating back to 4-stars and I would consider using them again in the future. A future positive service call will easily bring it back to 5-stars.How we respond to our shortcomings and hiccups says a lot and the response to the issue on my second service call was very commendable. Maplewood Plumbing's response helped restore my trust in their business and the quality of work being done.I truly believe my second experience will be an outlier. Thank you, Crystal, for your time to make things right and commitment to prevent a future occurrence with others
We had a really good experience with Maplewood plumbing. They did a really good job. They tell you the price upfront, did the work professionally and cleaned up the place after.
Charlene Reimann
2 years ago
We used Maplewood Plumbing for an issue with our shower. Two plumbers came, diagnosed the problem and promptly fixed it. Showers this AM delivered plenty of hot water and excellent pressure.....thank you Maplewood Plumbing!
My experience with Maplewood Plumbing was great. They showed up on time, were professional and fixed the problem at their quoted price. I couldn't be happier with their work.
Martha Blackmon
2 years ago
The service tech arrived timely, pleasant manners, professional, knowledgable, let you observe and answer question,didn't appear to be annoyed.
Maplewood plumbing came out right away for small issue I had at the house. No high up charge for quick response. Aaron who they sent out was professional and very informative. Brand new homeowner and will definitely continue to use Maplewood Plumbing.
Everyone I spoke to was very professional and responded very quickly .
they gave me recommendations when I needed electrical work and needed chimney repair . I do not live in the area of St Louis and I really appreciate every thing they did for me . I would highly recommend them to anyone needing plumbing work.. Excellent !!!
Barry Kozloff
5 years ago
The 90-year-old tile lateral sewer stack broke beneath 2 sections of my driveway allowing erosive water to create a cavity fit for a bear's hibernation den. Maplewood Plumbing within a day of my call had a man (David) out scoping the line from the street to underneath the basement foundation slab of the house; marking key spots in the underground line with spray paint for any future remedial work David's comportment and attitude were thoroughly professional even to his dress being closer to the pride one sees in the comportment of technical trades in Europe. With an efficient work style and positive, upbeat attitude fulfilling the task - he provided me information as he went along to understand what he was doing and what his scopes revealing. By the time he had completed the job in 1 1/2 hours he had provided me a thumb drive video for my insurance claim, which was accepted by University City Dept of Public Works, which, to their credit, has a Lateral Sewer Program.I will certainly contact Maplewood Plumbing for an future plumbing needs.
Sandra Thurmond
2 years ago
I was very pleased with the service I received from Maplewood Plumbing. Aaron showed up called and showed up earlier that expected, did an extremely efficient job and the cost was very reasonable. Will always use them if I have plumbing issues in the future.
Molly del Monte
a year ago
We hired Maplewood Plumbing to find and repair a leak in plumbing. Communication with the company was easy and professional. They were able to fit us in within a week. The plumber they sent was on time and was able to find and fix the problem in one visit. Invoices are emailed to you after the visit and can be paid online if you choose to do so. The only complaint I have is that I wish the plumber would have wiped his dirty fingerprints off the ceiling and walls where he did the work. I’d definitely use this company again.
great detail; well explained repairs; fair prices; very prompt service; well prepared for some extra small jobs. David was a superb plumber.
The guys showed up just as expected, and gave us a full and professional inspection of our sewer drain. Very good service, would highly recommend them.
Gerry the plumber arrived on the dot at 8am and was warm and pleasant as he carefully wrote down each job we had for him in the old house we just moved into. He worked on each problem with skill and patience and seemed as pleased as we were when hot water finally flowed from our lavatory, and was genuinely impressed at the significant crusted glob that blocked our shower head. He cleaned up as he worked and the entire process was the best we have had in 40+ years of dealing with all sorts of “plumbers.” We would give him and Maplewood Plumbers 6 stars,
Bryan Lawrence
2 years ago
The toilet installation was done quickly and well. I was pleased with that. I was disappointed however that a faucet whose cold knob was not turning could not be un jammed. The solution, I was told, is a complete replacement... Again, I was pleased by the service visit.
John M. with Maplewood Plumbing showed up on time first thing in the morning and was able to diagnose and fix our drain issue within the hour. He kept everything clean and was very professional. Thanks again John!
We found Maplewood Plumbing on Google reviews and called them to schedule installation of a utility sink and a toilet - both in the basement. The installation was a bit more tedious than I expected, but given the age of the house and the placement of the fixtures, that was ok with me. The quote was given to us up front and for a fixed amount, which we signed and returned. Their plumber arrived on time and walked us through everything that would have to be done to meet our expectations. The work was thorough - the piping for the utility sink - from the water source was neat and secure. It has a very pleasant look. The toilet, which required a new valve installation, was done quickly and effectively. We are very happy with this service, and will 100% call them the next time we need help. 5 out of 5 stars, baby!
We asked help from Maplewood Plumbing about our plumbing issue.APRIL 10 - a drain technician was over to check the issue and was told that a drain technician and plumber needs to be over together to fix this issue so it had to be rescheduled.APRIL 19 @ 0830 was the rescheduled date. Two plumbers came over and we were told drain technician needs to be in here FIRST so they can check if there's nothing clogged up / if something needs to be drained, and that they have to camera in the pipe so they left and told us that they'd come back in the afternoon. The drain tech came over and told us that he flushed the pipe and we were told that there was NO ISSUE with it.The two plumbers came back and started working on the kitchen sink for about an hour. During this time they were both confident that they could repipe and get the sink to drain. After they finished, they tried to drain the sink but was unsuccessful. They once again took the pipes apart and reassembled it back together. Tried to drain the water, but was once again unsuccessful. After this, they said that the pipes NEEDED to get a a camera through so they can see what is causing the clogging.This is when the problem starts. You tell us that you were confident that you could drain the sink but couldn't. You tell us that the pipes NEEDED to have a camera through them. Wasn't that the point of the drain tech? That's what we called you guys to do, but he did not use a camera. He just flushed the pipes with water. You later then told us that the kitchen wall needs to be knocked down to fully see the cause of the problem.After this, we were told to pay charges for the services worth $665++. Services that weren't completed or fixed. In their documentation, they put FLOW IS RESTORED which is a complete LIE. We still had to deal the same issue after they left. They would try to collect money on something that wasn't done at all! Completely UNETHICAL.
Susanna Eichholz
6 years ago
After researching reviews online, I decided to take a chance with Maplewood Plumbing. I absolutely hate using companies I've never used before! I'm always afraid of scams and shoddy work. We have an old house that needed much work from years of neglect. Broken pipes, broken water heater, and even a cracked stack. We were also worried the sewer was collapsed. It was a lot of work and was expensive to fix, but I am thoroughly happy with the work and will definitely use Maplewood Plumbing again! During our job, we had several different workers at the house for different repairs. Everyone of them were friendly, professional, and did awesome work! Pat worked even though he had flu, and he never stopped for a break. Very hard worker! Wil did the quote and the finish work and he is the most professional, yet down to Earth guy! I felt very much at ease with him, and that means a lot! David snaked and did the video for the sewer line and went above and beyond as well. He explained the process from start to finish---what he was looking for and why he was doing what he was doing. He even makes sure to record the process and show a pic of the house at the beginning and end of the video. (I've heard of companies supplying video of other jobs!) David enjoys helping people and it shows in his work and personality! We had a couple of scheduling issues, but I work unusual hours and they worked with me, so not at all unhappy with them. I will recommend them to anyone and everyone I hear of that needs plumbers!!!
Bill Waggoner
2 months ago
Great service. Very professional. Thanks!
We had a very good experience with Maplewood plumbing, they were courteous, helpful and flexible. We will definitely recommend them and use them again.
Liz Falkenrath
3 years ago
I have had Maplewood Plumbing do several jobs for me over the past decade and have ALWAYS been pleased. This time I needed some water and gas lines rerouted and a new water heater installed. I didn't realize what an involved job this would be. Scott and Egdiel showed up early that morning and got right to work. It took them the best part of a full work day and in the end everything was perfect. I have recommended their company to many people and don't hesitate to call them when I need help. Each person I've dealt with is pleasant and professional, what a great team!
Maplewood Plumbing was wonderful in experience, from scheduling to a timely visit, to a job well done. Highly recommend!
Nick Criswell
4 years ago
We have a pretty old house and our pressure was way too high. We needed a pressure regulator valve installed and also a water heater expansion chamber (?) put in due to corrosion on our old one. Our plumber was on time, worked quickly, did a great job, and left the place looking like he wasn't even these. Price seemed fair and the work was great. I would definitely recommend going with this company.
Maplewood Plumbing was great when they came for an emergency call on very short notice yesterday. Found the cause of water in the basement quickly and Steve and his coworker couldn’t have been more friendly and positive in the midst of a stressful situation! I’ll definitely use them next time I have plumbing services.
I couldn't give them a better rating because their prices are very high. $325 to unclog bathroom sink drain, which only took 15 minutes. So, I probably won't use them again.UPDATE: they gave me a $50 refund and a $20 credit towards my next service, so I'm updating my rating to three stars instead of two. I will try them again.
Erin Poettker
2 years ago
I used Maplewood Plumbing to come out and check my sewer lateral line based on a buyer's inspection that said my line had blockages. Courtney came out, watched the inspector's video, and immediately disagreed with the assessment. He said all it would take was a flush of the line with a hose and all the muck came out. He said he could cable the line, but that it very likely could damage the old clay and cast iron pipes. He reinspected the line with a camera and everything looked great! I appreciated Courtney's honesty and he was very personable. Knocked off a star because I asked for a lien waiver a couple of times and never received it. I would use this company again in the future.
Barbara Nagel
8 months ago
Zach did a great job of explaining all the options regarding unclogging my kitchen sink. He then did the repair efficiently and cleaned up the affected area afterward. I've used Maplewood Plumbing previously and will use them again if needed. I highly recommend this company!
Work completed well. On time and professionaly. I had a proposal, installer said a 1/2 pipe supplying an existing kitchen/bath should be replaced for inspection but estimator had missed it in his proposal! Approximately 10ft of 3/4 pipe and a few fittings, no biggie! I did not get a price since I felt it had to happen for inspection. It was a $500 extra! Definitely felt gouged. Especially since estimator missed it. No labor/material breakdown justification. Just $500. Be careful of extras!,!
Alyssa Patterson
a year ago
This is my second time utilizing their services. Each time the technicians have been respectful and knowledgeable. I would highly recommend using this company for any plumbing needs.
Andrew Erickson
a year ago
They were excellent! My wife called that morning when the water heater failed, and they were out here in 20 minutes. They repaired the heater in about one hour. (replacing one part) We had hot water again by the time I needed to shower. Awesome!!!
They are wonderful! David was the one who came to assess my plumbing needs. He was magnificent! We had another well know plumbing service come out for an estimate and l recognized that what they were trying to do was not necessary. It was going to cost me $3600. Called Maplewood Plumbing and I was glad l did. David affirmed my thinking and was able to assist us with our issue. I will save their information in my phone for future issues. Maplewood Plumbing please don't lose David and please don't change!
Andrew Lawless
4 years ago
We had a leaking shower faucet in our house that we’d just recently purchased. Maplewood Plumbing was able to help us next day. They needed to order a replacement part, and through their research, they found out that our faucet was still under warranty. I appreciated their honesty, because we would have had no way of knowing, and they could have easily charged us for the part. Once the part arrived, they were able to get back quickly, and our shower works great! Thanks, Maplewood!!!
Lynn Dornfeld
6 months ago
Installed water main shutoff lever. Replaced faucet piping which created this minor flood. Outstanding service by knowledgeable n kind plumber! Thanks Dave…Happy 2023
Jessica Richards
2 years ago
We have used Maplewood plumbing multiple times. They are always professional, easy to work with and efficient.
Sue Appelbaum
2 years ago
Maplewood Plumbing is an excellent company. Their service is prompt and professional. James located a leak from an exterior faucet, replaced the faucet and damaged pipe, checked the system, and saved the damaged pipe for the insurance company. I have used this company for other plumbing repairs and have always been satisfied.
We used Maplewood Plumbing twice in last one year. Both times, we were extremely happy with technician that did the work. They were professional, courteous and helpul in answering any questions. The only thing was that they were little more expensive than we expected.
Had a bad faucet that wouldn't shutoff. Replaced old fixture with new shutoff valve. Will definitely use you again for another replacement project. Extremely pleased. Matt was awesome.
Andrew von Gontard
2 years ago
I've worked with Maplewood Plumbing for years and they are always professional, punctual, and they correct the issue the first time. Thank you!
Tricia Feibig
3 years ago
Within an hour of contacting Maplewood Plumbing, David arrived to fix my seriously clogged kitchen drain. It wasn't easy but the effort was successful. I am 100% satisfied.
I have a very old home with very old plumbing. This week I had a closed kitchen drain. The plumber called and got there when he said he would. He was efficient, and explained what he was doing, etc. He was very nice also.
Brian Hoeltge
2 years ago
I had a plumbing emergency that needed to be fixed immediately. As anyone who has ever tried to schedule a plumber knows, nothing happens immediately. So as I called plumber after plumber and kept striking out, I called Maplewood Plumbing. Again, here, I struck out. But Maria was very kind and professional. Then, after I had moved on and had just about given up hope of finding an emergency plumber, of her own choosing, Maria called me back to let me know of a cancellation and that her plumber could help me and my emergency out! What professionalism and follow-through! And Maria really showed that she cared about my issue and wanted to resolve it. She should be commended. Aaron then showed up at my residence about an hour later and quickly solved the issue to complete satisfaction. Just a tremendous professional experience! Will definitely use again.
I searched for a new plumbing contractor after the company I used for many years closed. Maplewood Plumbing had great reviews. I selected them for that reason and was not disappointed. They've now done a few repairs and installations for me. Each time, the plumber who did the work was prompt, thorough, and explained things to me thoughtfully. Maplewood will continue to be my go-to plumber.
KimberlyK Buchholz
4 years ago
Keep The Water Running and Save Money Too...Maplewood Plumbing is a dependable, competent and easy-to-work-with company.Robert determined that the lavatory faucet was all that needed replacing--not the drain hole round cover, as it still looked almost-like-new & matched the new faucet. After asking my opinion, he proceeded in his work and saved some of the labor cost while focusing on what was important. Thank you for your excellent work!
Charlene Talir
8 months ago
Professional and personable, am pleased with their work and demeanor.
Good crew—John and Reginald.
I call Maplewood Plumbing whenever I need a plumber. Professional and cusrmer service is important to them as it is to me. Robert has been to our house now a few times and always, ALWAYS does a great job!
Roger Nafziger
2 weeks ago
Ridiculously high price for clearing 2 downspout drains. $480!!!
Patricia Kelly
4 years ago
My sister had a very positive experience with Maplewood recently, so when our previous plumber was not available for several weeks for non-emergency service, I called Maplewood. They were able to come right away to take care of our non emergency but highly annoying kitchen faucet. Quick, neat and very professional. I would highly recommend Maplewood Plumbing!
We have used Maplewood Plumbing on several occasions, and they always do an excellent job. On a few occasions, we needed them on an emergency basis, and they always showed up as soon as they had someone available. I highly recommend them.
Gary Streeting
7 years ago
First rate company. Office staff was helpful, and Robert did a great job with a tricky fix. They're my go-to.
Elzbieta Sklodowska
4 years ago
I was so impressed by the professional, thorough, upfront and prompt handling of my plumbing needs, that I cannot find enough superlatives to evaluate the professionals I dealt with, from the receptionist who first answered my call to the licensed plumber who handled the work. He, in particular, was so knowledgeable about the quirks of my almost 100 year old house, explaining everything as he went on, that I was in awe--having dealt with scores of plumbers in the past, I would give this one 7 stars. He worked efficiently and thoroughly, while indicating to me that some things don't need to be touched, as they are perfectly fine for now. He and the company provided me with a detailed report for future reference. I appreciated all of that. In any event, I intend to use this company for my future needs, they are truly impressive and they established an enduring trust with this first call.
Astute Observer
4 years ago
Dave was very thorough in doing a camera check of our pipe system, and was careful to check everything. We appreciated the thoroughness of the service!
We have used them for a variety of jobs at our rental properties and they are professional, reliable and do great work!
I had a recent sewer back up so I called Will over at Maplewood Plumbing. Will had a guy at my house the next day. The employee did a great job explaining the diagnosis to me and gave me some very valuable advice. I was pleased to learn I did not have any major plumbing issues and the employee was a very nice guy to work with.
Dave found my burst pipe and repaired it fast. He even adjusted my flush-o-meter toilets after he finished. Very professional and friendly and tidy. Dave offered solutions to avoid the problem in the future. I'm glad to have found my new plumber.
My main valve inside the house to shut water off to the house needed replaced. They were able to come and put in a new valve. Then also put a new valve on for my outside which we were going to replace ourselves until we found out we couldn’t shut the water off with existing valve. They did a great job. I’m very happy with the service.
Vito Racanelli
4 years ago
Technician was top notch! Quick to find the problem and resolve. He also gave me some great tips to avoid future problems. Reasonably priced as well.
Kimberly Case
3 years ago
I contacted Maplewood Plumbing early in the morning and just a little after 8am they had already returned an email and let me know they had an opening between 11 and 2. The two plumbers called to let me know when they were about 20 minutes away, and arrived just a bit after 11. They worked efficiently and effectively to unclog our kitchen drain and make sure that it was working properly before cleaning up and leaving. The whole process only took about 40 minutes!
I will definitely call Maplewood Plumbing for any future plumbing needs! I was a little bummed that it took 5 days for them to come out to look at my leaking toilet, but it was worth the wait - just a minor inconvenience. Robert was extremely professional - explained what he was doing, and was very speedy.
Barb Shepard
3 months ago
Maplewood Plumbing came to my home this week to do some updates; replaced leaky faucets, refastened gas pipe, and toilet repairs. For all that they fixed, they were in and out in an hour. Very professional!
Heather Lugar
9 months ago
I am so pleased with the service I received from Maplewood Plumbing. Everyone was so kind and professional! Plumbers Dave and Brandon, along with Mickey in the office, saved me from having to go through a weekend without water (due to a spontaneous leak). Dave and Brandon worked diligently into the early evening, in a very difficult space and on more than one task, without ever rushing. They were friendly, generous with their time and knowledge, patient when addressing my questions and concerns, honest and straightforward, and they did exceptional work. And Jen, in the office, was helpful in working with me on an insurance request after the job was complete. It’s hard to get such excellent service these days, and I definitely plan to continue working on projects with Dave, Brandon, and Maplewood Plumbing!
Robert was very professional and obviously knew what he was doing. He communicated well throughout the service call. Very nice job!
A little pricey, but responsive, informational, and effective for clearing out a sewer drain. Beware the sales pitch to upgrade.
Courtney was very thorough and honest! If I ever need services again, Maplewood will be the first I call.
Maplewood responded quickly to our leaking bathtub drain issue. They made arrangements to be at the house and get the work done. They ended up having to replace the drain and overflow piping for the bathtub, and were able to do so in relatively cramped quarters. I would recommend them.
I recently became a first-time homeowner and amongst a few items that need to be addressed is the plumbing. I was going to attempt to use the little skill I've obtained from the school of YouTube but my better senses told me I would benefit best by contacting the professionals. I scheduled my first appointment with Maplewood Plumbing and my entire experience from start to finish exceeded my expectations. The office staff were everything you could ask for in customer service - they were kind, professional and made me feel like a priority. The plumbers who came out were Aaron & Trent. They were quick and efficient and respectful to my home. They were polite and very informative about explaining the issue and how they were going to do the repair, and on top of it all, the pricing for their work was extremely reasonable for their expertise. Customer service, quality of work, and pricing are most important to me as a customer and this company hit all three. Thank you Maplewood Plumbing for sending me great and experienced plumbers and providing excellent customer service! Your customer for life, JS.
David was prompt and polite, even though it was below freezing with gusty winds while he was trying to find my sewer vent. David made sure I understood exactly what was going on inside my sewer line. He explained the difference in performance of the PVC pipe vs clay pipe, and showed me the roots accumulating in the clay pipe. I found Maplewood Plumbing to be an honest business, intent on pleasing their customers.
Patrick Courtney
3 years ago
I had used Maplewood Plumbing previously, but needed their help with a water problem in my laundry room. Their representative kept me informed throughout the process, giving me the options that I had as he proposed solutions.
Charlie Hawknuff
4 years ago
Absolutely wonderful customer service. The plumber took the time to teach me about my own home and show me what he was doing. Would highly recommend!!
David Behrens
8 years ago
We have used Maplewood several times over the last five years. They have replaced toilets, and installed a garbage disposal. Most importantly they successfully replaced an washer machine stand pipe with floor drain. That involved jack hammering and patching our basement floor. They hauled the debris from that job over carpeted living areas without damage. Most recently they accurately diagnosed what appeared to be a cracked drain pipe as a leaky condensation hose coupling. I recommend them, especially for repairs of old plumbing.
Polite, professional, punctual, old school service call. On time, cleaned-up, fair price. No hesitation whatsoever, allowing this rep of Maplewood plumbing into my home. 5* out of *****.
William Lampe
2 weeks ago
Love working with an honest company like this!
We have called Maplewood for leaking main shut off, replacing cast iron stack with PVC, and clearing tree roots from our lateral. Maplewood has exceeded our expectations every time. Recommend them without hesitation.
Richard Nibberich
a month ago
Maplewood Plumbing was great to work with. Working around my schedule and quick response. The Tech explained what he would do and offered repair options. They were a little pricey but worth it.
Don Conway-Long
3 years ago
A very friendly, even voluble plumber, who gave great advice and completed the task with alacrity. I will continue calling MPS when the need arises.
When two drains simultaneously backed up (with raw sewage) in my basement, I called Maplewood Plumbing for help. David the plumber arrived within a few hours and quickly determined what the immediate problem was (gunk trapped in a P-trap at the end of our driveway). David might have quickly cleaned out the P-trap and been on his way. However, he offered to stay and went to great lengths to pinpoint other issues with our house's plumbing that might cause or contribute to the same problem down the road. I have been a homeowner for 20+ years and have never encountered a more knowledgeable or enthusiastic plumber than David. He has was at my house for nearly two hours; the hourly rate was a bit costly, but considering all that I learned from him, it was definitely money well spent.
Richard Campbell
7 months ago
Second experience with Maplewood. Excellent on everything. Five stars. Prices are fair. Skimping on plumbing backfires. Pay for excellence. You'll be glad you did!
I am so glad I discovered Maplewood Plumbing. The company I previously had a change of ownership and plumbers and the quality suffered. Other companies were simply too expensive. I have had minor and major work done with wonderful results at a reasonable price.
I have had great experiences with Maplewood. They are very responsive and the service is great.
Jim and Frederique Griffith
3 years ago
On time; cleaned up after themselves. Good prices and honnest. Easy scheduling, usage of email for that and easy payments online as well.
Rudolf Schaser
a month ago
Very pleasant to deal with: from finalizing the appointment on the phone, to Jerry and Brandon working well together and with. An exceptional outfit.
Pam Schneider
2 years ago
I am a realtor and Maplewood Plumbing is my go to plumbing company. They are very responsive, isolate the problem and repair it quickly. I without question recommend them highly!
Carlee Schnack
6 months ago
Jacob arrived on time and was very professional. He worked through some difficulties with replacing leaking faucet and didn't give up. He explained what he was doing and gve me options on different repair options.
I am very happy with the job done by Joe from Maplewood Plumbing. He arrived on time and correctly diagnosed the planned repair and replacement of my garage hose faucet. He explained the details and pricing of the job which required opening a wall and replacing the piping and faucet. He worked quickly and expertly to complete the job perfectly. Joe is a skilled professional who clearly loves his work. Great service, properly done, and at a reasonable price.
Exceedingly happy with our experience with Maplewood Plumbing twice now, first they installed all new plumbing for a laundry room, second they removed and replaced a 100 year old drainage pipe from our bathroom that was leaking into our basement. Professional and friendly service from plumber Aaron and master plumber Will. Always very patient and helpful service from office staff, as well. Will be calling on them for our next plumbing update or repair.
when they came there was another plumbing company inside checking and worked on a bid. so they just left even without calling me. when i called them back they rudely refused to reschedule it and keep saying there was another company so they left. another company came late and that's why two companies met together but at least you should call me or tell me something. but they did no notification and kept silence. i don't understand such situation.
Always get the job done right, show up on time, and never leave a mess. We always use Maplewood Plumbing and will continue to. The worker took the time to show me what the problem was and how he was going to fix it. He did, and it works perfectly. I have used Maplewood Plumbing several times and will continue to use them, a very well run company!
Nancy Stokesberry
2 years ago
Chris was great. We had a glass trapped in our garbage disposal. He got it out in no time. Maple wood plumbing is my go-to. They have great customer service and great plumbers.
John & Donna LaRocca
2 years ago
Maplewood Plumbing was very professional installing our new water heater and water lines. They kept us informed throughout the installation. We would definitely recommend them!
Absolutely the best service amazingly knowledgeable help solution oriented... only company for plumbing and sewer needs
Richard Moran
2 years ago
Over the years I've worked frequently with Maplewood Plumbing, and I've never been disappointed with the quality of the work or the responsiveness of the management and the workers. A couple of years ago, David came to my house to clear one downspout and to scope out the sewer line out to the alley. David insisted that I see the whole video even though there were no problems to be seen. I was very happy with the result.Yesterday, Egdiel replaced the sanitary stack. It was a job that required him to cut out the plaster from a part of the dining room wall. He did this with a minimum of destruction, and without leaving any mess. The plumbing job itself require a delicate operation that included opening a long sealed hatch to my ceiling and crawling through the attic to install a brace that would support the weight of the upper reaches of the cast iron before cutting out the cast iron pipe on the first floor. It was a very hot day and an even hotter job in that attic, but Egdiel did it without complaint and even though it was not an operation that his boss had anticipated. In the end, he replaced the stack, checked it for a good seal and cleaned up thoroughly. He was also a very polite and friendly fellow. Bravo.
Katelyn Weber
4 years ago
Maplewood plumbing was very efficient and very professional! David introduced himself to me, examined the issue, took the time to explain to me what the problem was and how he was fixing it. After fixing the problem he had me test the drain and confirm that it was now working. David even took the time to show me the access point in my front yard since I’m a new homeowner and had no idea what he was talking about. Very satisfied with their service and even more pleased with how they treat their customers!
Kimberly McCormack
a year ago
Quick service to repair an outdoor spigot that burst in an old brick house. Cost half the price of a Roto Rooter quote, and they were much more professional. Will definitely be using Maplewood Plumbing again!
Richard & Michelle Humphreys
4 years ago
The plumber seemed as if he didn't want to do some of the work I wanted at that time. However he did offer to come back and not charge me a service call. Also he called me to let me know he was going to arrive late which I really appreciated.The next day I had someone from the same company come and give me a bid. It was ridiculously high.
Prudence Barker
2 years ago
Great service! Clean, quick, straight forward and not over priced. They were up front about costs and stuck to what they said.
We had two jobs for them to do, toilet repair and sewer cleanout. They sent a guy who could only do one of those things, and then sent another guy to do the other two days later, who wanted to charge us another flat fee for the visit and repair.
Fantastic service, was able to come quickly, and ruled out doing certain repairs I thought were needed as unnecessary. Would highly recommend and will use again.
David was incredible! So helpful and knowledgeable. Nikki and Nicole at the office were kind and easy to work with for scheduling too. Thanks for the job well done!
T.C. SATTERFIELD
2 years ago
It's almost like a bait and switch, they come in and say we can get this fixed for a start price of $489.00, then $789.00, then $989.00 then $1689.00! After replacing 11inches of galvanized pipe it jumps up like every foot! Plus I showed them the T connection where it was leaking and they proceeded to replace 11 inches of pipe BEFORE the bad T fitting, which now is leaking even WORSE, I asked for an estimate to replace ALL the exposed galvanized pipe, tech said oh I can only quote you replacement in STAGES or SECTIONS! LOL yeah 11 inches at a time for $500.00 a foot! What a RIPOFF!! You'd have to take out a second mortgage on your house to replace old pipes like that! Save yourself ALOT of wasted TIME and MONEY call a professional plumbing company like I ended up doing, HOFFMAN BROTHERS came out and replaced ALL the old pipe in less than 7 hrs and the price was AMAZING!! STAY AWAY FROM MAPLEWOOD PLUMING!!
Shaylee Pedersen
2 years ago
We were preparing our house to put on the market to sell and the plumber (Jerry) did a good job of fixing and installing a new faucet. There was an accidental incident made by the plumber during the first attempt at fixing the problem but the company was able to fix the problem quickly and without charging any extra and they were very apologetic. The problem I had is that they charge a flat fee per service, which felt overpriced to me. I was able to find the parts they used online and was surprised to find that they cost very little so the grand total of $970.00 to install a faucet felt pretty far fetched. Since they charge a flat fee, there is no available cost breakdown of parts, service, etc. So you are unable to determine where you could have saved some money. If we hadn't been in such a time crunch, I likely would have called around and gotten more quotes as multiple people felt like this price was on the high side. That being said, staff was very nice on the phone and easy to work with. They were flexible and handled the whole process well.
Had a sink issue that we tried to fix ourselves before calling. Left a msg after hours the day before. They called the next day before they were even open and sent guys out within a few hours! Super nice, very professional and did an OUTSTANDING job! Highly recommended!
Brian Gilmore
5 years ago
David did a wonderful job at my property a couple of weeks back (5/25/18). I called him to repair/replace two leaky faucets in the basement/side of the house & to unclog a tub drain. He fixed the faucets quickly and efficiently, letting me know what was going on along the way. He is a very nice, professional plumber. Cleaning the tub drain revealed a larger problem with my pipes. The owner came out to give a second opinion (Brian, maybe?) and was able to suggest a fix that did not involve demo in my bathroom closet. I was impressed with their responsiveness and professionalism. I'd definitely call them again.
the person from your business came out on time, did the job and explained what he did.
Fred Niermann
6 months ago
Serviceman was on time & very professional. We were very pleased with his work.
Neighbors recommended Maplewood Plumbing, and so far they have done an excellent job for me. They are friendly, responsive, professional, and cost appears to be in line with other licensed plumbers. I have several issues going on that we are tackling one by one. They encouraged me to get estimates and are helpful in creating a plan to prioritize my needs. I very much recommend them.
michael lambing
4 years ago
Very thorough. David offered to use the camera and I took him up on that for my own curiosity. At $130 for the first hour, then $150 for each additional hour broken down in 15 minute increments adds up fast, so keep that in mind if you want/need additional time. I was given a 3 hour window and no one showed by the end of the 3 hours so I called. The guy scheduled to come to my house was held up so that had to send another guy (David). David showed up ready to help despite the fact he could have been going home instead, so I appreciated his helpful and happy attitude.
Karlyn Cameron
2 years ago
We were getting our house ready to sell when we discovered a leak from our toilet. The phone staff informed me of an available appointment a week out, but then said she would contact me if there were any cancellations. She did, and we got an appointment for the very same day. The plumber was very professional, conscientious, and quick. We couldn't have asked for a better experience!
Excellent customer service starting with my original call and ended with the needed repair. Jenn and Jake were both very professional and efficient. Thank you Maplewood Plumbing!
Plant Works, LLC
3 weeks ago
Easy to work with! Fixed clogged toilet, all good to go! They are always able to squeeze us in.
Kenneth Cebrian
2 years ago
Great service. The plumber Courtney was very friendly and happy to answer all of my questions. A little pricey but you are paying for a good communication, service, and reputation. We had to wait a day which was short enough for our issue but would have preferred same day service. Highly recommended.
Our garbage disposal was having issues and eventually stopped working altogether.When the repair man came to our house, he said it would be ~$250 to try and repair it or ~$750 to replace it with a like model. It was already $70 to just have him come out, so i opted to try and repair it. He did a bit of clean out and hit the reset button (which i didn't know existed before this). It took about 15 min. However, it was still not running well. He gave me a choice of either paying ~$250 for effectively pushing a button, or ~$750 for a replacement. I knew $750 was high for a new disposal, but i opted for it because i didn't want to be out $250 and still have to call someone else to replace the garbage disposal. The whole thing left me the feeling of being extorted out of more and more money.They didn't separate the cost of the disposal with the cost of the installation, however, i found the same model online for between $250 and $300 dollars, which means the installation was ~$400 dollars. The average installation price for a new disposal according to google is ~$150.I will say everyone i worked with was very kind and professional, from the people on the phone to the repair man. He even fixed a few minor problems with the pipes.It seems to be good workmanship, although i am not qualified to determine that. They said it has a 1 year warranty, so i'm hoping they will be good about repairs if needed.Update:I just got off the call with them. They were appreciative of the feedback (always a great sign). They agreed to send me a more detailed invoice with the price of the disposal and installation separate. They also agreed to return some of the price (without me prompting or even encouraging them to do so).
We had a hot water heater replaced. Brad was a great help in determining the right size water heater. He also made sure the gas supply lines in the house could handle the BTU rating of the heater. The installers (Jerry and his apprentice) did a first class job. Their workmanship is very professional looking. The new water heater works great. I highly recommend this company for plumbing needs.
Paul Cunningham
4 years ago
Showed up on time, got the job done. Their billing rate of $37.50 per 15 min seems expensive to me, but had gas leak so needed Someone to get over there fast. The guy had to go back to his shop to get some supplies, and they billed me for this time, does not seem right to me. Shouldn't a plumber have some black iron piping on the truck? Reasonably satisfied but nothing warranting a super high rating.
Sharon Midyett
4 years ago
faucets dripping and clogged drain. prompt service. fair price. everyone i spoke to was very nice.
Plumber arrived early and did the job quickly. 2 other plumbing services wanted $300+, while Maplewood only charged $169.
Rhiannon Graybill
4 years ago
excellent plumber! on time and professional, and the repair was done well. We'll call them again!
We recommend Maplewood Plumbing & Sewer and will use them in the future. David was extremely professional and worked diligently to get the job done. Thanks to EVERYONE's help at Maplewood Plumbing & Sewer!
Destiny Woods
2 years ago
They are fair, honest, and did a great job. I had my plumbing stack replaced and their quote was $1,500 less than an other quote I received for the same project.
I purchased a garbage disposal in case the disposal was the cause of the leak under the sink. The disposal was not tested before replacement, and the cause of the leak was a different problem (plumber said he did not cause this leak) identified after the disposal was replaced. Total cost of service call $524 (not including garbage disposal I purchased). Dish drainer does not line up. Cost too high.
Lacy Rakestraw
3 years ago
I’ve used Maplewood Plumbing for three different projects now, and each time they were very professional and speedy. Would definitely recommend.
Lesley Chaney
4 years ago
All staff was friendly and helpful. Dave the plumber that came out was professional and knowledgeable. He was friendly and did an excellent job of explaining things to my 97 year old mother.
100% recommend this company! I never write reviews- but David was absolutely wonderful! Not only was he prompt, he walked us through all the issues we were having, gave us advise, and educated us along the way the entire time he was here. I was super impressed with his professionalism and attentiveness- not only is this place professional, it is affordable! I look forward to using this company in the future for any plumbing needs!
Our plumber arrived on time, explained why things were not working and how he would fix them. He was friendly, well-groomed, left everything clean in the work area. The billing was explained before the appointment was confirmed
Raquel Edison
4 months ago
We had a stack replaced when we first moved in and recently had a drain unclogged. They are always professional and always courteous. Zak came out today for our kitchen drain that was clogged and he was very professional and honest. Honesty is definitely always appreciated, especially in the home repair business.
Jeannie Spurgeon
3 years ago
Living in a 70+ year old house, I have learned a licensed plumber is a must! Maplewood Plumbing has come to the rescue several times. All of the young men are courteous, kind, do a great job of explaining what is going on, and are excellent at what they do. Hopefully I won't have to see them anytime soon, but I highly recommend.
Great customer service! Robert was helpful and answered all of my questions while he was working and kept me well informed about the job. Pricing was clear and fair. I am very happy with the service!
Victoria Valle
2 years ago
The tech was on time and did the work. Moreover, he explained how to keep the problem from recurring. Maplewood plumbing's quote wasless than others, and they did a good job.
Joseph Humphries
3 years ago
I recently called Maplewood Plumbing about a clogged kitchen sink. David was able to come by pretty quickly and it only took him about 30 minutes to find and fix the problem. He clearly knew what he was doing and pointed out some areas that could develop into problems in the future. I'll definitely be using MPS for any future plumbing problems.
I recently reached out to Maplewood Plumbing when I found out I was having trouble getting hot water in my shower. Jen was awesome in getting the appointment booked, and Aaron was in and out of my house and fixed my issue in no time! He was very professional and courteous, and I cannot emphasize enough how seamless the process was from start to finish. I definitely recommend Maplewood Plumbing!
James was amazing. Did everything quickly and efficiently and did his best to save me money. I highly recommend Maplewood Plumbing and have used them for several years.
Dave was my plumber he was very professional, knowledgeable and friendly.
Robert Garthe
7 years ago
Our house is over 140 years old with plumbing that has been patched over the years. We contacted maplewood Plumbing and they responded the same day. The plumber was able to show me why my plumbing was failing and the options available to correct it. Maplewood Plumbing had all the expertise and inventory to tackle any issue I was facing right on their truck. It feels good to know there is an honest and reputable local business that I can trust and count on when we need them. I won't be calling anyone else for my plumbing needs!
Maury Giauque
4 years ago
Great experience. I had to schedule several days out and got a call about an hour later saying they had finished a job early and could come out right away. Turns out I really needed them right away! The plumber was friendly and courteous and really did a great job. I will definitely call again in the future!
Good experience overall - $500 seems overpriced for a garbage disposal replacement, but he also fixed our toilet that was running and told us what we needed to do to repair our shower. We chose not to use their services for the shower fix because of pricing.
Darlene DeLoach
2 years ago
Master plumber provided me with several possible solutions to my request. The information provided was honest and thorough to help me make the best economical decision. Ultimately, technician executed my choice perfectly in a timely manner. Both were professional & courteous. I would definitely recommend them. Added to my contact list!
Robert and his assistant did a great job repairing the kitchen sink faucet. thank you, Tim R.
Timothy Nordmann
6 years ago
Maplewood Plumbing is a great place. They are very knowledgeable and take the time to explain and answer all my questions and they were very responsive to calls and emails.
Amazing from start to finish. The estimate, scheduling and service was easy and top notch. We live in a 100-year old house in the city, and they helped us find the best solution for us without needing to tear out a bunch of old pipes. Really appreciated the professionalism, honest, and support from everyone who was involved. We found our new plumbers for life!
Brought them in for a second opinion on a potential sewer line issue under the basement floor. They came the next day and performed a thorough camera inspection, and they were extremely helpful in explaining the situation. Thankfully no repairs are needed at this time, but if they ever are, I will definitely call Maplewood Plumbing.
Robert was the best plumber I've ever hired! His extensive knowledge, excellent customer service, and quick diagnosis and problem solving skills are qualities that are rare to come by nowadays. This guy makes all others look like amateurs. Though the price was a bit high, I'm beyond satisfied with the quality of work and I feel he is trustworthy with his diagnosis of the plumbing issues we currently have. I most definitely will be reaching out to hire him for the repair work before calling any other company to provide estimates for the work to be done because I am convinced that we will get our money's worth by hiring Robert at Maplewood Plumbing. Thank-you for your patience and sharing your expertise with us. I look forward to working with this company moving forward for all of our plumbing issues.
Andrew McIntire
3 years ago
A business with a great deal of integrity. When a problem with the Bill was identified and communicated, they were patient yet tenacious in following up and following through to make sure it was resolved. And to boot they have quality plumbers that are incredibly competent and efficient in fixing what needs fixed.
Arrived on time. Was able to fix all issues we needed addressed. Found a cracked pipe we didn't know needed repair.
I agonized over what plumber to call, because none of them are free to show up. Most, if not all plumbers have a truck run fee, so you're out anywhere from $60-90 just for the plumber to show up and look at the problem.I settled on Maplewood Plumbing because of their high reviews and relatively low fee to come out and see the issue ( $65 as of this writing ). They did not disappoint. Aaron came out and looked at why the toilet from upstairs was leaking into the basement when it flushed. He initially diagnosed it as needed a new wax seal. Man, did I feel dumb. I've replaced wax seals before and I felt I could have replaced this one too. That's a pretty penny spent on a part that cost only a few dollars.However, his expertise was needed. He identified the need for a new flange. He informed me that the ancient stack that runs my toilet is not long for this world and the new flange would be a band-aid. That's what's important to remember when calling skilled technicians, such as Aaron. It may sound like you're paying a lot per hour, but you're really paying for the skill level and training for not only the plumber, but every skilled person that keeps the business going, and if it's a good business, you want it to keep going.
Called on a Sunday night; they came out Monday and fixed the problem. Great communication from the person that came out about when he would be arriving. I've used Maplewood in the past and will continue to do so. Highly recommend.
I called in the morning and Steven arrived right at the beginning of the expected range of time provided. He had the problem resolved very quickly and explained everything. This was a referral from another client of theirs. So thankful that they came as quickly as they did.
Brittany Graham
3 months ago
Can’t say enough good things about Maplewood Plumbing! I called about a toilet issue and they got me on the schedule for the following week. As soon as I hung up the phone, they called and said they had someone running ahead of schedule and could come within 30 minutes which was amazing! Once they arrived, I asked if they had time to look at a broken outdoor faucet, which they did. They were able to repair both super quickly. Service was friendly and very professional. I will definitely be using them for all of my plumbing needs in the future!
Great job, professional service at a reasonable price. He installed my back flow valve for my in ground sprinkler system.
5 star outfit all the way from taking your call to doing the work right. They installed a new gas line in the house for a new stove. Scott and Patrick did the work for us.
The women who answer the calls are always friendly and extremely helpful - she scheduled my appointment but asked if I wanted to be placed on a waiting list in case someone canceled due to my leaking spigot.Joe the plumber came to the house and explained what he needed to do to make all the repairs. He gave me options and explained everything so I could make an informed decision. He repaired a leak from a broken outside water spigot and repaired a leak in the inside pipe adding a quarter-turn shutoff valve and replaced several feet of copper pipe. He also checked the rear outside spigot and the inside turnoff valve. Joe was professional, efficient and the work was done well.I will continue to use this company and trust their work. The neighbors know about them and have used them too!
My go to plumbers. I am always confident the job will be done right by courteous professionals. I highly recommend Maplewood Plumbing.
Annette Morrow
7 months ago
This was my 2nd appointment with Maplewood Plumbing. Both estimates were reasonable and given before the jobs started. Both workers were professional, prompt, and skilled.
Courtney tracked and removed a complicated clog in the common condo AC condensation drain. Intense work. Great job! Thanks Maplewood Plumbing.
I have had much experience with Maplewood Plumbing for over a year now. I have an older home with geriatric plumbing issues. We have established a wonderful working relationship in an effort to gently maintain my home. Egdiel is such a great guy but more than that, he is excellent in his work. Nothing but quality from him!!! Will has the ability to ease my anxiety about my older home and works with me to find a solution... He's the best!!! The office personnel have been a delight to work and laugh with as well as all the people who have solved my Oh, my God...water is backing up in the basement issues. I would highly recommend this company and these people and I thank them for helping me find a way...
Michael James Reed
11 months ago
To be determined how this turns out, as we still have the repair to do (they just did the diagnosis). I liked dealing with the office, and also really liked the plumber who came out to originally inspect. We then paid additional $500 for a smoke test which revealed potentially where the problem of a persistent smell was coming from. That price seemed in line, but was a little surprised to see the vent not capped to stop it escaping which would reveal the leak I would think more accurately (and where I read this is how its usually done). In any event, biggest reason for low star rating is they quoted me $500 to reset/reseat the toilet to fix the issue and where the smoke was escaping during the test. I have since gotten three quotes for UNDER $200 for same job. I'm really confused on that quote and definitely will make me look elsewhere the next time a job is needed. A quick internet search saw this quote was way off the average price for this job and that's why I pursued other opinions. Glad I did.
Arron called, as promised, and said he was done early with his last job and would it be all right to come now. Of course! He arrived early, introduced himself. I took him to the problem, he assessed what he would need and started in immediately. When he was finished he turned on all the faucets to check that the leak was fixed. Good experience all around. Will definitely have them back.
Had an issue with the water heater and set appointment for 4 days from the call. Tech finished early with another job and was able to come and take care of our issue same day. Repaired the issue and didn't push for replacement, even though our unit is older.
Maplewood Plumbing got me scheduled and repaired 2 days after I called. Other plumbing companies were quoting a 4 week wait period for a appointment. The plumber knew what he needed to do. Repairs were performed fast. I would definitely recommend.
Michael Walker
a year ago
WOW! This is an amazing company. Everyone I dealt with was professional and knowledgeable. I needed some work done on a shower faucet. The guy was in and out in about an hour, and everything was better than when he left it. When I need a plumber again, I will be calling Maplewood. Thank you!
This last job was small, and although I tried, I couldn't fix the issue. I took Robert 28 minutes. My previous job with Maplewood P&S was much more involved. They did a great job, were pleasant to work with, and were reasonably priced. From now on, they're my go-to plumbers.
We were going to be a major client of this company but due to the lady I spoke with being so rude and not making sure she hung up the phone before muttering ignorant remarks (Her name was Jessie) I will not be a customer, and neither will my company. I do NOT recommend this business unless they change personnel.
Lorena Chacon
6 months ago
I'm very happy with the services Maplewood Plumbing provided. I was able to book an appointment quick. The person that came to my house was polite, knowledgeable and the issue was resolved in the same day. Highly recommend their services.
I asked for a sewer line inspection, and was surprised at the relatively low price quoted. The quality of work was outstanding. Hi-res camera showed great detail of the problem. In addition, all the paperwork for filing a claim with the county was provided. Couldn't have been easier.
Stephanie Harvey
5 years ago
I love this plumbing company. We have an old home (almost 100 years old) and decided to update the three bathrooms. We bought high end one-piece Toto toilets for each bathroom as was told by several other companies that they would not be able to install them. Frustrated, we searched for top rated plumbing companies and found this one. Robert has installed two of the three toilets so far and his work is exceptional. He is prompt, detailed, cleans up his work area and takes the time to explain what he is doing and any options we have. During the 2nd install, we needed to stick to a certain dollar amount and he was nice enough to update me regarding what I owed along the way. The most important part to me is that this company respects older homes and knows how to work with the challenges. It’s stressful enough to need plumbing work and even more so with older homes with old pipes and plaster walls. So far this is the only plumbing company we call for service and we are expecting to be long time customers. Not sure who the owner is but they are running a great business. Thank you Robert!!!
Phyllis Kelly
2 years ago
Very professional and knowledgeable and provided additional advice that can be very helpful. We will DEFINITELY use their service again.
Carrie Fussner
a year ago
They were able to come to my house the same day I called. My sink was back in working order within a couple hours. They also let me know of potential issues I may encounter in the future and how to stop that from happening. I would definitely recommend them to my family!
Jacob was an outstanding plumber who did a great job at a fair price.
Suellen Manning
4 months ago
I was able to get an appointment with Maplewood plumbing in a timely way. Plumber came for the appointment on time. He offered me three options for repairing or replacing an old toilet. I chose the repair option and the plumber, Dave, completed the repair and did a wonderful job. I am very happy to have found such a wonderful company.
The service was fine but the price was extremely high for the work that was done. They charge by the job not hours so be careful. The plumber was here 45 minutes and I was charged $380. Thank goodness I already purchased a garbage disposal for $150. If not, it would have costs $300. FYI...a price quote will set you back $95 but that is credit if you use them. Companies need to be more transparent before showing up. I will ask more questions next time.
David and Will helped me out greatly by calmly and professionally fixing what another non-plumber had done. I would call them again for any plumbing work mainly because of their fabulous attitude and great service.
Called Maplewood plumbing with clogged kitchen sink. Was able to come out next morning to resolve the issue. Will highly recommend and will use them again if needed.
Jacob was prompt and extremely helpful and kind in explaining what was wrong, what could fix it, options I had and the time frame for repairs. I would definitely use Maplewood Plumbing again!
Glennon 1 Pilot
4 years ago
Maplewood Plumbing and Sewer are the best. Will and his team always show up on time and complete the job the first time. Recently David cabled a kitchen sink drain and was polite, smart, professional and humorous. Fair price for quality work!
Susan O'Connor
a year ago
The service technician was very professional & knowledgeable. He explained the cost & what work he would be doing. He successfully completed the job. We have used their services in the past. The price has gone up but that is to be expected. Would recommend them.
We had a few issues that I really thought would be a problem. A Master Plumber came out and fixed everything quickly and painless. This is at least our second experience with Maplewood Plumbing and we will certainly use them for our next plumbing needs.
Teresa Sorenson
4 years ago
We have used Maplewood Plumbing several times now and wouldn't think of using anyone else. Each project or repair has surpassed my expectations. These guys are top notch professionals! Thanks for everything!
We've used Maplewood multiple times, and they are always prompt, friendly and helpful. They perform the work as expected, and we've never had any problems with the work or the cost/estimates. They take their time to do a good job, and their costs are fair and reasonable. We will use them again.
Maria Kinsella
10 months ago
Maplewood was able to accommodate us quickly and fit us in at our convenience. The plumber quickly identified and rectified the problem! We are most grateful for the help. Happy to recommend as this is our 3rd time calling Maplewood.
Reggie was clear and communicated, as promised. Worked in the intermittant rain and got done quickly. We were delighted Maplewood Plumbing was able to get someone to our house so quickly.
Theresa Ziegler
2 years ago
Excellent professional plumbers arrived as scheduled, did agreed upon work, adjusted to the quirks of our condo building, followed COVID precautions and everything is working great. A pleasure to work with everyone from the person scheduling to the plumbers who arrived. It was costly but I don’t think out of line with what it would have cost with any other plumber.
We were first time customers and were very pleased with the work. The plumber was delayed due to an emergency and they credited me $20 for the inconvenience. Very thoughtful on their part. The plumber knew what the problem was and stayed until it was fixed. Price was reasonable. Will use them again.
Had a Jacuzzi tub we wanted to change fixtures from brass to satin nickel for a room update.I made one call and the job was completed fast and for a reasonable price. That’s what I like.
I called several plumbers. Maplewood Plumbing responded quickly. They were even able to come over to fix my plumbing issues earlier than projected. Stephen was great.
The experience was overwhelmingly positive. Quick scheduling with a punctual, friendly technician who got the job done and explained what he was doing along the way.My only complaint would be the price which just seemed steep. We had a toilet clogged beyond what could be plunged and the technician snaked it in about twenty minutes. The flat rate for this job was $269.We needed the work done but that flat rate for snaking a toilet just seems like a lot. Again, couldn't recommend the service itself on the front or back end more highly; I just wish it was a little cheaper for what seems like a pretty routine job.
Lamira Martin
4 years ago
I was able to get an appointment very quickly and the plumber came right on time. He was friendly and knowledgeable. He solved the problem quickly and efficiently.LOVE Maplewood Plumbing!! Highly recommend!!!
First, I saw their A+ rating on Better Business Bureau.. Then we used them to see if our sewer pipes under the yard and driveway were clogged or what. They photographed and we explained the gasses inside the house seemed to cause health problems. They were right the first time, the pipes had 25 feet that did not flow normally. They kept their appointments, were on time, and most importantly, their very polite telephone person made sure the Master Plumber got our information immediately this morning. I really appreciate dependability these days.
Excellent service. Pleasant. Neat. Good explanation of the problem. Very knowledgeable. Fixed the problem. Cleaned up carefully. Only issue was pricing. Seemed quite high although other big companies probably charge more. I would use them again.
Peggy Kinnison
10 months ago
Great job. They replaced my old,old pipes and got it done in one day!
Jess Campbell
4 months ago
Five star service from start to finish. I called with a quick turnaround need and they got me in at 8am the next day. They offered multiple levels of warranty and were a great value.A second trip had to be scheduled and they got me in first thing the next business day. Stephen and Aaron were communicative, on time and friendly.11/10 will use again
Maplewood has been our go to plumbers for many years. We occasionally shop with others to ensure that their pricing remains reasonable and they do. They do a very nice job and are ontime and courteous. They should be one of your three bids.
Very professional, exceedingly kind, punctual, and most importantly, the two gentlemen did a great job and I am very pleased with the whole experience. Thank you!
I called about a drain backing up in our basement (roots needed to be cleared from the lines). Maplewood Plumbing sent David out within 20 minutes of my call and had the issue fixed in an hour. Rates after an hour are somewhat high in my opinion but luckily David hustled to get us taken care of quickly. Overall, great service. Thank you!
Kathleen Hogan
8 months ago
I am happy with the services they provided this visit and the previous visit. The plumbers were knowledgeable about my old toilet and old tub faucets and were able to repair them at a reasonable rate. I will use Maplewood Plumbing again
I discovered Maplewood Plumbing through the Google ratings and they have 5 stars. Our outside spigot froze in January and burst. They came out to estimate the repair for our insurance company which was quite reasonable. They smartly waited until April for good weather to repair. They are quite friendly and professional and fast! I would recommend Maplewood Plumbing to anyone who needs and plumbing service. Great Job!
Very professional, efficient, informative. Thankfully, Maplewood Plumbing was able to help me within 24 hours of the call. Feeling very grateful for their 5+ Stars service! Zack was exceptional in all ways.
Melinda Impellizzeri
4 years ago
Maplewood Plumbing did a fantastic job in replacing my kitchen faucet, and repairing a leak in the dishwasher water line. The office was so good to deal with, they have online billing and bill pay. The service person Tim called before arriving, he was polite, thorough and cleaned up mess afterwards. I would definitely recommend them!
Sharon Dougherty
7 months ago
I recently had Dave come again for a different issue and was, again, very impressed with his professionalism and knowledge.
I've had Maplewood Plumbing at my house a couple of times. They seem very professional and honest. Once they told me I did not need an expensive repair another plumber told me I needed. This most recent time, the workman explained what the problems were and how I could avoid them in the future. I'll continue calling them.
Jeanette Waters
5 years ago
They did a awesome job here my home. They did the job just like the contact stated, no mess to clean up for me.
Tressie Hollins
7 months ago
Installed bathroom and kitchen faucets to include shut off valves and supply lines. Jacob did a very good job and very knowledgeable about his profession. Explained St.Louis City plumbing permit process since project required a plumbing permit. Front office (Jessie) was very professional and helpful with explaining services offered as well as providing an itemized invoiced. I would hire them again.
scott criscione
4 months ago
I had a plumber from another company screw us out of months of time and didn't do things to right. So maplewood plumbing came in. Saved the day! Scott and his helper with my vents and piping and Dom with the toilets, sinks, toilets. Amazing guys! Maria in the office also was great about contacting me through out the project. They are my plumbers for ever now.
Jeffrey Mark Levine
4 years ago
We were extremely happy with the work Maplewood Plumbing did. They were thorough, extremely helpful, nice guys and reasonably priced. I will definitely use them again.
Will Rainbolt
10 years ago
I can't say enough good thing about the great service I received from Maplewood Plumbing! Will came out as soon as I called for a quote on correcting the low pressure on my hot water line in my 2nd story bathroom. He worked up 3 separate quotes for me from a backflush of the lines to a complete new bathroom. All of the quotes were hundreds of dollars less than the first company I had quotes from. I wanted to start with the simple backflush to see if this would help. Brad, the plumber came out today and within less than an hour had my hot water running better than it has in the 8 years I have lived in my 100 year old home! Both Will and Brad were extremely nice and took the time to answer all of my questions. I am so happy to have found such a great plumbing company! I will use them for all my plumbing needs in the future. If you need a plumber please look no further - Maplewood Plumbing and Sewer is THE BEST in St. Louis.
Truly outstanding work. Robert arrived on time, equipped to facilitate the install. We have an old house that was flipped ~20 yrs ago. Access was difficult and the installation platform was not immediately amenable to the fixtures. Robert cleared his calendar for the day to address these complexities. His thought process was always solutions oriented, taking into account the complexities and the quality of the resulting work. Five stars (and more if I could); we will always use them going forward.
Courteous, prompt, knowledgeable, expensive (but what's not? I paid $14 for a hamburger yesterday)
Joanne Fiandaca
5 years ago
Excellent plumbing company. Courteous and prompt employees, did a very good job, , and take everything with them when they leave.
All of my experiences with them thus far have been very good
elizabeth moore
4 years ago
I have used Maplewood Plumbing several times. Always on time and always professional. Nice office staff as well.
Maplewood Plumbing & Sewer were very responsive in providing my required services. The technician explained what the process entailed to install a gas line in our kitchen. He was skilled and worked tirelessly to complete the job. We are very satisfied with the installation and the quality of work.
There was a short notice need for the home that I was selling and looked up several local plumbers that could help. It was not emergency service but it needed to get done promptly and so it had a whole different meaning of urgency when trying to get pricing balanced with availability. I spoke with several plumbers and ultimately chose Maplewood Plumbing because their price was comparable and they had availability. But, this doesn't necessarily give a 5-star review because that is what you expect anyway. What's up Maplewood Plumbing apart was the entire process from start to finish, which was pleasant, fast, always available either by phone or to meet the needs of the short notice service. Scheduling the appointment was a breeze on the phone and not only was I told who would be coming to the house, but I had a heads-up call made to me exactly at the time I requested. The guy who arrived was very nice and even though he had to do the work in the blistering hot sun the customer service was top-notch. Let me add that following the appointment I needed a receipt and lien waiver and the office was all over getting it back to me very quickly. Everything here is how they earned a five-star review. In fact, I called them back just a week later to come do some work in another home. Same experience... Fast, friendly, and reasonably priced. I won't have a desire to contact any other plumber should the need arise in the future and highly recommend that you call them as well.
I was very pleased with the quality of the repair on my shower and with the customer service. Tim was flexible enough to take care of another small problem I hadn't mentioned when making the appointment, and he even made an extra improvement I hadn't thought to request. I was referred to Maplewood Plumbing by a friend--now I'll be referring others to them.
Timothy Gornet
a year ago
The plumber was courteous, clear, and clean. He was polite. He simply explained what needed to be done and the options/prices. Then he made the cuts and repairs leaving nothing behind except for the professional finished product. Thanks to Maplewood, our leaky faucet and make-shift piping is now as it should be.The prices are rather steep, but getting the job done right the first time is worth it. - Tim G. (Florissant, MO)
Maplewood agreed to provide me with a permit for a water heater installation. I waited 2 weeks for them to tell me they decided they wouldn't do it. It was a small job, maybe an hour or less of actual work. I made the mistake of telling Will that I was in a time crunch due to a real estate sale. So he agreed to do the work, but the price went up by over $600. No exaggeration. Then he said a full installation would be $2,200. That's $1,000 more than most other plumbers. Give a price, then change it onsite? Perhaps he's a good plumber, but that's a horrible way to run a business.
Brandon Krepel
10 years ago
We called Maplewood plumbing when we got the unpleasant surprise that our main gas lines had a slow leak. The gas company shut the gas off and Maplewood plumbing told it to us straight the whole way through, from making the appointment to the rough cost estimate throughout the time they were working. They made it to us the same day and fixed our leak so the gas could get turned on before nightfall. We will call them for our future plumbing needs.
I have used Maplewood Plumbing in the past and was happy with their work and pricing. They have switched to a new per job pricing system. For the recent work they did of switching out a corner sink and faucet, the price was $800 for less than two hours of work. This is exorbitant pricing by any standard. They will not breakdown the pricing for me so I can see how much they are charging me for parts (I supplied the sink and faucet) and how much the labor would be. I would not recommend working with them. They do quality work but it's way overpriced and their customer service from the office is poor.
This was my second experience in using Maplewood Plumbing. The plumbers work conscientious to their pricing timeframe,...doing an excellent job in a timely manner, plus leaving the area neat and clean. They are knowledgeable, good at giving helpful information and advice. The company employees are very customer conscious, and, very much, focus on the customer's immediate needs when scheduling. I do appreciate their work ethic, customer focus, and their conscientiousness. Encompassing all around integrity,....that's hard to find these days. Thank you Maplewood Plumbing!
Totally positive experience with Maplewood Plumbing... I had a couple of issues to be taken care of from needing faucets replaced and needing my backing up sewer cleaned out. From my first call where my needs were explained I only had making my life better experiences. They were available the day I called, so lucky me!!! I would highly recommend Maplewood Plumbing and I thank them for helping me.
Maplewood was able to promptly set up an appointment for some updates in my-new-to-me old home. James was friendly, informative, and thorough. He put in extra effort to make sure the job was done properly, and I was billed exactly what I was quoted. Very pleased and will definitely use again!
Lacy Rakestraw
4 years ago
No one likes having to call a plumber. Usually it means a hefty bill and inconvenient timeline. Not so with Maplewood Plumbing. I called for a leaky kitchen pipe and they took care of me within three days, and two of those days were over a weekend. Highly recommend these folks.
Cheryl Padding
a year ago
Having to call a plumber is usually a terrifying experience, but it makes such a huge difference when you trust the company you are dealing with. They move quickly, are professional, courteous and prompt. Their pricing is fair and they are very transparent up front, as to what the cost will be. I would definitely recommend them.
Prompt professional and on time. Reasonable rates.
Lea Koesterer
4 years ago
The plumbers who came to our home were extremely respectful. They worked quickly and thoroughly. They described everything they were doing in detail. They cleaned up. In all, I was very pleased with our encounter.
John and Josh did excellent job. Cleared a kitchen stack in no time. When working to clear an obstruction from the sewer lateral, they went above and beyond making at least 10-12 attempts on a very hot August day until they were able to successfully—and on camera—push the object (a broken clean out cap blocking 90% of the lateral) into the larger MSD main line. Others might have stopped after just a couple of attempts and recommended taking out fences and bringing in a backhoe to tear up the entire back yard. Won't hesitate to call Maplewood Plumbing again.
Mike Woodruff
3 years ago
David was thorough, quick and a did a fantastic job. A valued employee of Maplewood Plumbing. Would highly recommend!
Admin FullyCloaked
2 months ago
Fairly quick efficient average cost no more no less than anywhere else I would recommend again
Wonderful experience from first phone conversation through completion of work! Great communication and updates. The technician dispatched to my job (even) went above and beyond his scope of work that day by giving me a lead on a non-plumbing issue I was having. I was referred to this company by my son who has also used them for his kitchen remodel, and they did not disappoint. Highly recommended - 5 stars.
Jennifer Jakubowski
a year ago
They did a great job wish l could remember the gentleman that came and and fixed our drain. The drain was clogged, he was able to fixed the problem with in 30mins. Was able to get the object out and the water went down so fast. Also they were able to get us an appointment with in a day of calling them. Would call them again if we have any other problems.
This is the 2nd time, 2nd rep. I have had them replace an old rusted in place faucet with new one I purchased ahead of time. Quick and easy install by them.
Jerry and Brandon were my professionals for multiple plumbing projects this week, and both were amazing. Incredibly helpful, knowledgeable and friendly. Plus, they were on time, respectful, and put me at ease with everything any questions I had.I'd definitely recommend this company for any plumbing needs you might have, and I appreciate everything they did!
Dave was amazing! On time and quick to assess the problem and propose a solution. He helped me weigh the options at hand to fix our faucet and I felt good about the path forward. He was done with the work in under 2 hours. A+ work!!
Not only was the service technician knowledgeable and capable- he provided a tier of options to address the backup we were experiencing. Additionally, the company was able to send a technician out the next morning and since I called at 4pm the day before - I consider that pretty immediate. Appreciate the professionalism and the quality!
Aaron was very knowledgeable. He assessed the repairs quickly and thoroughly explained every option for each fix. Completely satisfied with the work done and confident in Aaron's work. Professional, detailed and confident is how I would describe my experience with Maplewood Plumbing. Repaired main shut-off, leak, fixtures for old plumbing and more.
My main sewer line in the basement was backed up and sewage was all over the laundry room floor. I discovered Maplewood Plumbing while scrolling through the posts on the Next Door App. Several people gave them rave reviews.We've had plumbing problems since October 2020. In December, we had water damage in our basement. We called Roto-Rooter, who did nothing but pretend to flush out the drain and charged us for it. How do you flush a drain with no running water. They stole from us and didn't fix the problem, didn't offer a guarantee and refused to come back when we told them the problem still existed after they left. Don't call them!Merlo Plumbing came three times, couldn't find the problem and charged us a fee each time. We were told that tree roots had gotten into the sewer line that leads to the house. Once they cut the tree roots, the drains worked for approximately 2 weeks after their first visit; 3 weeks after their 2nd visit and 1 week after their 3rd visit. Finally, they wanted to bust through the basement floor to replace the pipe that they weren't sure had collasped. We told them no thank you.After 4 attempts with those two companies we decided to call Maplewood Plumbing and we are glad we did. Our Technician was Courtney. He was on time, professional and knowledgeable about our issue. After we described to him what had been going on, he assured us that the problem wasn't in the house, it was outside in the main sewer line. The other plumber's all said the problem was inside the house.He worked dilligently to flush and clear our sewer line. We don't have any sewage or water coming through our floor drain into our home anymore! Thank you Courtney and Maplewood Plumbing!
Aaron was my service professional and he was efficient, knowledgeable, and kind. I'm so glad to have a plumbing company that I can trust for all my plumbing needs.
Denise Cutelli
5 years ago
Totally positive experience with Maplewood Plumbing. We had to replace a broken sewer pipe under the basement floor, along with about 8 feet of the stack. I got 3 or 4 bids, and they had the best price. The process was explained in detail, price was good, workers showed up when they said, job was completely in a timely manner, and clean up was done well. Attention to detail and a job well done. I highly recommend them.
I've used Maplewood Plumbing three times now. They fixed a leaky toilet, checked out my water heater (I used another vender to replace it), and fixed a burst pipe that goes to my outside hose. It's very easy to schedule an appointment. The staff and plumbers are professional and give you a rundown of what they are going to do before they do it, and then, show you what they did after and give you maintenance tips and instructions (if applicable). I was particularly impressed with my plumber Dave who fixed my burst pipe April 2023. He was professional, knowledgeable, fast, efficient, and clearly explained everything he needed to do/did and even gave me some great tips on how to prevent this issue from happening again. His work is very high quality, and you can tell he takes pride in his work. Thanks Dave! My only minor criticism of Maplewood Plumbing is that I thought the prices they were charging for a new water heater were a bit high.
Maplewood Plumbing is fantastic! Very professional tradespeople, knowledgeable, and reliable! They are a great partner for my remodeling business, and I would recommend them to anyone who needs plumbing services.
Aurelia Lowther
5 years ago
Maplewood Plumbing has great communication and therefore great customer service. They called the minute they ran into traffic and were going to be late for the appointment time and were very courteous and apologetic about it. The plumber was knowledgeable and walked me through the problem before fixing, which I appreciate. He gave me some tips as well and was tidy with the mess that was unavoidable. Should we need to, I'd call them again.
I used Maplewood plumbing in the past and they did a good job of replacing some of my house's 100 year old water lines. Everyone at the company has always been very kind and helpful.I didn't give 5 stars though due to my most recent experience. My sewer line backed up into my basement. Maplewood charges $65 to step foot on site - which I already knew and agreed to. After the plumber got here, he told me he wouldn't touch the sewer line without doing a $300 diagnostic (camera). Since I was already on the hook for $65 even if I said no to the camera, and raw sewage was backing up in my basement, and I was at work trying to coordinate the work over the phone on a Friday - I gave the green light to the diagnostic.Then they told me the line needed to be jetted and it would cost $1600 total, but added that other companies would likely do the same work for less. I don't have nearly that much money and was literally in tears, panicking at work.I called Hoffman Brothers. They explained that they would try to snake the line first, and if that didn't work, they'd run the jet with camera through to make sure there were no collapses, then blast it for $600 total. $1000 less! Unfortunately, because I called Maplewood Plumbing first, it was too late on a Friday to get a Hoffman Bros plumber out. And I couldn't make it the weekend with a raw sewage backup.So I called Roto-Rooter. They said their full diagnostic would be free, including running any cameras. They came out two hours later and hydro-jetted the line for $600, which includes a 6-month guarantee. Roto-rooter is 24/7, evenings and weekends with free diagnostic and no emergency fees, regardless of the time or day. My lines are clear and I'm happy with their service and pricing.Note - everyone at Maplewood Plumbing has always been very nice, but dang! Had I known they were going to charge over $300 for the camera diagnostic PRIOR TO agreeing to pay $65 for simply walking into my house, I would have called other places first. The panic of a raw sewage backup on a Friday with most companies closed over the weekend left me in a very vulnerable position. I was pleased with Maplewood's prior work, so I thought of them first.$325 on my credit card later - lesson learned the hard way.
Dave came, unclogged and drained my water heater and now we have hot water again. He was very professional and explained everything he was doing. They were the only company who would fix our heater and not just replace it. Great experience
If you are looking for a reliable plumbing company with great employees, I highly recommend Maplewood Plumbing. While it was unfortunate that we had to have our drain pipes and venting fixed for our upstairs bath and laundry, we are so grateful for the professionalism, honesty and friendliness of all employees with whom we interacted. The owner himself, Will Oberkrom, even came out to our house twice before we had even agreed to hire them to talk through the process and let us know what to expect. The guys on site left a clean site everyday and were extremely respectful to disrupt our home as little as possible. Through the entire process, I was assured that all involved cared about our home as if it were their own. Thank you, Maplewood Plumbing!
Sludge was backing up in my basement due to all the rain.My landlord called them and they got over the next morning.They sent Aaron to remediate the issue.He was incredibly, professional, on time,informed, helpful and explained everything step by step.He was here less than 2hrs.Then explained the best solutions for cleaning up the area around where the backup had been.We would highly recommend Maplewood Plumbing & Sewage !!!
Replaced outdoor spigot and fixed clogged toilet. Explained in detail what the problem was and was they needed to do to fix it.
I’ve used these folks twice in the past six months and they’re great. Always fast, reasonably priced, very professional. Highly recommend for plumbing issues.
Very courteous and professional. I didn't really understand the pricing differences for the same work performed, but the work was well done. I think the difference in pricing options may have been just the length of warranty desired? Would definitely use them again.
Michael Mckeon
a year ago
It was great working with Maplewood Plumbing. Everyone that we came into contact was extremely nice from the bidding process, office staff, and the plumber who came out. We will be using them again
Received next day service on a clogged bathroom sink. Thaddeus called ahead before the scheduled time, arrived promptly, and finished the job in half an hour. So great!
Felix Martinson
4 years ago
They did a great job, quoted an honest price for honest work done. In the end the job was a little more complicated than originally thought, but they did the work and it is done right!
I used Maplewood Plumbing for the first time to fix a water line leak, replace a pressure reducing valve and add a ball valve to my incoming service. It was a great experience and all was done on time and at a reasonable cost. Jacob was personable and professional. I will definitely call again when I need a plumber.
Alexa Hillery
8 months ago
We had a great experience with them. They came out and were on time, the plumber took time to explain the different possible outcomes and how much each would cost. He didn’t have a part so went, grabbed it, and immediately came back to finish the job. Will definitely call them for future jobs.
Excellent service, friendly staff.
Great service and quite responsive. They were on time and were complete within 30 minutes. Always appreciate the professional service and manner.
I had a few quotes that were very worst case scenario to fix my broken stack and water lines that weren't up to code. Maplewood stepped in and put me at ease. They were able to replace my stack with minimal damage to my walls as well as correct my leaky 1930s toilet without needing to do a full replace. The work was done professionally and at a fair price. They have a customer in me for life and I would recommend them to anyone.
Very good experience. The plumber was prompt, cordial, professional in all aspect. The faucet is working beautifully. The plumber gave me the option of cleaning up around the old faucet area. Job well done But— pricey!!!
Mary McDevitt
2 weeks ago
Jake was very knowledgeable, professional, friendly, and kind. He explained in detail all that was needed.His suggestion to help the flow of water in my Moen faucet worked.He gave information to call Moen if more was needed.I am happy to have my new garbage disposal !
Robert was great! He came the first time to install my sink but then I wanted to change my bathroom and seven years later, he came back and changed it again. He was super professional and suggested different things to make the sink better due to my houses' foundation not being even. I would highly suggest Maplewood plumbing. Setting up the visit was easy and pain free. Customer service was great!!
Laura Rutherford
3 months ago
Very pleased with professionalism and competence of Dave. Everything about the appointment was perfect.
The service technician was prompt and friendly. He quickly diagnosed the water heater issue and fixed it in under 30 minutes. I'll definitely use them again.
Frances Gould
2 years ago
I am so impressed with Maplewood Plumbing & Sewer. An online request for service was promptly answered by an email and phone call. The next day the technicians did an extensive smoke test to determine if there were any leaks causing sewer gas odor. They were knowledgeable and competent and thorough. I shall use them again for other plumbing issues.
Repairs more than satisfactory. Repair man excellent. Very friendly and knowledgeable. Hope I get him again if I ever need further plumbing repairs
Tyler Persson
6 years ago
Brad was great! We were working on a short time frame and he was able to get our job done quickly and affordably.
I was referred to Maplewood Plumbing by a friend and they lived up to the billing. Honest, professional, and timely they fixed my plumbing issue at a reasonable price and I will be happy to recommend them to anyone who is looking for quality plumbing.
Teresa McCain
2 years ago
Was very satisfied with Maplewwod Plumbing $65 service call was waived when they did the work. Very good at communicating with me and showing up on time actually were able to get to me earlier than expected. They communicated well about when they were coming and what they were doing. The work was done for a rental property so I have not seen it yet, however I do have a one year warranty for parts and labor so I feel like they stand behind their work.
My husband and I are in the process of purchasing a home to use as an investment property. We wanted to check the sewers for roots or breaks, and a family member suggested Maplewood Plumbing, as he has done business with them in the past. We were able to secure an appointment for the next day. Courtney was very professional, on time, and communicated with us well. After he shared his findings re the sewer with us, including a good summary of the various options with prices, I asked for his professional recommendation. After a few questions determining how we plan to use the property, etc., Courtney recommended the basic repair, which was the least expensive option. He explained his rationale, which made total sense to us, and finished the work within the hour. I felt very comfortable discussing the work with Courtney, and feel that he dealt with us honestly and professionally. I like knowing that the people who do work for us are trustworthy. Maplewood Plumbing has earned my complete trust, and I plan to call them for help again the next time that I have plumbing issues.
Everyone at Maplewood Plumbing & Sewer took the very best care of us and our business. I highly recommend them for your needs!
We had a plugged up sink. We got a morning appointment and as it turned out Zak was able to arrive early. He took care of the problem, recommended some things we could do to prevent it happening again, and all was well!
Ishmael Sistrunk
3 years ago
Unfortunately I found myself in need of a plumber on two separate occasions with just over a month. First, I needed to replace my old, leaky garbage disposal (which was apparently installed wrong and needed to be sawed off). I reached out to a few companies on Angie's list. The first gave me a price and date and then flaked out and I never heard from them again. The second was Maplewood Plumbing. The plumber was on time, gave a fair price and did a great job.When my kitchen sinks and dish water got backed up with water a month later, I called Maplewood Plumbing back. Again, very prompt and professional service. I knew the clog was behind the wall and the plumber gave me very detailed info and options on what needed to be done. He also gave me some tips on things I could change myself so I wouldn't have to call them back out again so soon for another issue, and tightened a few things that needed tightening at no extra charge.The service on both calls was A-1! Using a plumber is never fun but both of my experiences were extremely positive and professional. And both of the guys who came out seemed like genuinely cool people. I'll definitely continue to use Maplewood Plumbing whenever I have the need.
I have always used Maplewood plumbing for my own home and I encourage my clients use them for all of their plumbing needs. Maplewood Plumbing is thorough with their work and honest and fair in their pricing. Their scheduling staff is always accommodating and polite!
Happy with Maplewood Plumbing. David cleaned out the kitchen drain and then did some repairs & replaced some PVC pipe under the kitchen sink that were leaking. Pleased with his work.
Jin Sheen Yeoh
5 years ago
Robert was professional, efficient and got the job done (replacing a 10-year old broken garbage disposal.) He made sure to provide follow up maintenance instructions and tips for a newbie homeowner (aka me) and more importantly he got it done within the hour so I didn’t have to worry about the additional hourly labor charge! Thanks again for the good service!
Jim Montgomery
4 years ago
Second time we have utilized MP, and again, quite satisfied!! David and Thaddeus are outstanding in all ways, and represent MP very impressively!!Jim M4-22-19
Jason Wescoat
5 years ago
They came the same day when I was pretty desperate. Aaron was polite and quick, and pricing was very reasonable, and most importantly the leak is no longer an issue. Count me as one very pleased.
I have called Maplewood Plumbing on an emergency and more routine basis and would not think of calling another plumber. They are diligent, prompt and professional.
When it comes to the plumbing it makes sense to have someone with lots of experience handle such things. Maplewood has been my go to for plumbing needs for years and they have never disappointed me.
We used Maplewood Plumbing to install a new bathtub. From getting an estimate and scheduling, to execution of the job we were beyond happy. Customer service was great and the pricing was extremely competitive - we never felt like we were being taken advantage of. When it came time for the install, the plumbers were extremely professional - they were punctual, extremely detail oriented, friendly, had respect for our home, amazing clean up, and had skilled execution for the job. With our house being old the install was much more difficult and time consuming but the plumbers still took their time and came back the next day to finish up. Highly recommend Maplewood Plumbing!
Thaddeus was very nice and helpful. We were told by the buyers inspector that we had roots in the sewer line. Thaddeus ran a camera through the sewer line and said it was just buildup and nothing to worry about. He could have told us differently and cabled the line but he was very honest and said we didn’t need it saving us 130 dollars. We will use Maplewood plumbing and sewer for all of our other future plumbing needs.
Jerry and Jake were a good team. They replace 2 shower faucets. No issue with their couteous and profession services. The invoicing was vauge. One fee llisted, I prefer to see cost of parts and labor listed separately.
We needed our leaky main water shut off valve replaced at our business. They arrived exactly when they said they would, the tech, Jerry was professional and informative. He did an excellent job! They had to break out part of a cinder block wall to replace the valve, and it was done neatly and cleanly. Once informed on how we used our water system, they even offered us some valuable information on how to best use our system which was very helpful. Maplewood Plumbing will definitely get our business moving forward!
Our experience has been that your service reps are very professional, courteous and punctual. We trust that the quality of their work is unquestionable, and we probably only call Maplewood Plumbing for any issues in the future.
Jerry & Brandon were Excellent and efficient. The Office staff was absolutely
Amazing. When your in need of a plumbing professional, look no further Maplewood Plumbing should be your 1st call. Thank you !
Katherine McLaughlin
4 years ago
My experience with Robert and the repair of our antique toilet was great! He was friendly, very knowledgeable and communicated clearly. He even pointed out a few additional issues (but not in a sale-sy way) and clearly had the customers' best interest in mind. The work was done with care, quality, and cleanliness. Overall communication through both email and phone with Nicole at Maplewood Plumbing was easy and pleasant. Thank you so very much for helping us take care of our plumbing issues! I would definitely recommend Maplewood Plumbing to others as well as use them myself in the future.
David Custis
3 months ago
Maplewood Plumbing has done a very professional job each time that we have needed them. We will not hesitate to call again if another plumbing issue arises.
The plumber that came to my house was Robert and he knew his trade. I had him come out to replace cut off valves and did so very quickly. But also helped determine the location of a leak I had just noticed for a very near future repair. I will be calling Maplewood Plumbing once I am ready to repair the small leak.
Fantastic job, guys! I had no shower pressure in the home I just bought. They came out less than 24 hours of an assessment and did everything they could to avoid opening walls and replacing every pipe. As it turns out, they had to. They worked tirelessly to replace the old galvanized, corroded pipes for my bath and shower. They put in new PEX piping. It was an all-day job, but in the end, I was able to take a glorious shower!
Neil Williamson
6 years ago
Very happy with the last plumber and the third visit. However, it took Maplewood Plumbing 3 visits to get a garbage disposal installed. At least we believe this will be the last visit. The second visit only corrected the issue temporarily. The third visit, we learned that the original installation was wrong. Fortunately, we had other services needed. Would have expected some type of compensation for the frustration but unfortunately not. - UPDATE - Received a call from the owner of Maplewood plumbing to explain how this happened. He also offered compensation for the frustration. Will definitely use them again.
Chelsea Fannon
4 years ago
I have nothing but positive things to say about Maplewood Plumbing! We were having a sewer backup problem in our basement and it had happened before. The last time it happened, we called Roto Rooter and they fixed it no problem so we called them again when this happened. The guy they sent out was rude and didn’t tell us what he was doing before he did it so he wanted to charge us $300 for basically doing nothing and told us we’d need to have someone else come out for an additional $400. Of course we said no that’s ridiculous. We asked to speak to his manager and he refused. Long story short, Roto Rooter really ripped us off and left us in the same position as we started. After they left I decided to give Maplewood Plumbing a call and I’m really glad I did. I explained everything that had just happened to Nicole and she was so understanding and genuinely felt bad for what we had just gone through. We scheduled an appointment to have them come out the next day. David and Thaddeus came out on time and got straight to work. I was so impressed with David’s professionalism and patience. He walked me through everything they were doing and made sure I understood exactly what was happening. He showed me on camera the root of the problem and told me what had probably happened and why would need to happen. They even went so far as to record a video on a flash drive for me to show to any contractor that would need to come do repairs as well as marked where the problem spots were. They truly went above and beyond. They were kind and courteous and knew exactly what they were doing. Their prices are extremely reasonable and they do not nickel and dime you like a lot of businesses like to do. I highly recommend using Maplewood Plumbing for any and all of your plumbing needs. In fact we have an appointment scheduled for them to come back out to give us an estimate on upgrading our plumbing. Give them a call, you won’t be disappointed!
I had two things fixed on two different visits. I had a major repair in the bathroom. New shower and faucet repair which had to be accessed through the wall in the next room. Also an outside faucet was damaged in the cold winter. Both items taken care of quickly and professionally. When the shower head proved to be too wide for my bathtub, the shower head was replaced with a more appropriate one at no cost. I will always use Maplewood Plumbing because I know I will be satisfied with their work.
Kenneth Schumm
7 months ago
Arrived early on a Monday morning and unclogged the main sewer line.
Also located the clean out in the front yard. Showed me the camera video of the main sewer line and quoted on descaling and lining the cast iron portion of the main sewer line.
My leaky faucet was fixed so quickly I was impressed. He did it so fast I asked if he would look at a gas line and he did! I will definitely call on them for my future needs.
Maplewood Plumbing was GREAT!
They were on time, professional, explained everything in non technical terms, and very polite.
Robert is the best ever. We trust him completely, not easy these days. He is extremely able, a real pleasure to have around. Sometimes we think about breaking something just to have him over.
Maplewood Plumbing did a great job. They gave us a very fair & competitive bid...and the work was completed on schedule. Our plumber (Egdiel) was excellent. He explained the work he was doing along the way and did a very high quality job. He also cleaned up after the work was complete and walked us through everything he did. Overall this was an excellent experience and we would gladly use them again.
Very quick installation. Appreciated advice on contacting maker who advertised long life for product which had caused a faucet leak.
Mickey Holman
9 months ago
Maplewood Plumbing came out but couldn't unclog our drain. They charged us for the service call. Today they contacted us and refunded our money so even though they weren't able to help us, they did recommend someone that could.
The work was mostly done well and the plumber was polite and professional, however it was too expensive and the invoice did not have a break out of the costs/ actual pricing. Update: figured out the discrepancy with the pricing and the company was proactive in trying to remedy the situation.
Vincent Flewellen
2 years ago
Incredibly responsive after another local plumbing company came and tried to up-charge me saying they were unable to unclog the main sewer line. That company was at my place for about 90 minutes and left me with a $260 bill and a sewer line that remained clogged.Called Maplewood Plumbing on Thursday afternoon and they scheduled a visit for Friday. Courtney came out on time! He was professional and explained what he thought the issue might be. He was able to take of the issue within 45 minutes! There was no need to use a camera, as was advised by the previous plumbing company.I will be calling Maplewood Plumbing again.
Had great luck with these guys! Their team went above and beyond to help fix my clogged drain!
Becca Francis
2 years ago
They were about to come out quickly to look at my kitchen sink which was backing up. They cleared the line quickly but they are expensive.
Anstes Robinson
3 months ago
On September 20th, 2022, Dave and Trent arrived at my home on time to replace my kitchen and bathroom faucets which were leaking. They also replaced shut off valves underneath both faucets and they also repaired my bathtub faucet which had been leaking. They were very professional, courteous, and they did a very good job. I will definitely call on Maplewood Plumbing again if I need any plumbing work done in the future. Thanks and take care!
Professional company but charged me about $900 just in labor for 1 hour of work. Took advantage of me being in a bind.
Very prompt and explained everything. Will definitely use again when needed for plumbing needs
I got a reminder of the appointment and it included a picture of the technician that would be coming. He was on time and wore a mask and booties into the house. The fix was much easier than I thought it would be and showed patience in explaining the problem and fix. I will use them again.
I only use Maplewood Plumbing and have always been pleased with their service.
Kathleen Walker
4 years ago
I was very impressed by the fact that I called and was told that a serviceman would be at my home within 30 minutes. He was very professional and completed the job within l hour. He answered all my questions. I would use Maplewood Plumbing again and would highly recommend them.
Gail Delaney
4 months ago
The serviceman was prompt, courteous and on time. He explained the problem, gave a repair cost and quickly performed the service. I found this company to be honest and trustworthy.
Jerry was very helpful in identifying the leak caused my abnormally high water bill. This was my first time using Maplewood Plumbing, but it won't be the last, and I'll personally request Jerry. Very pleased with the work. The cost seems exorbitant for the work performed, but it seems this is normal practice for plumbing services nowadays.
Daniel Craven
4 months ago
We had a broken sink drain that we tried to (unsuccessfully) to fix ourselves. We had good communication with Maplewood Plumbing, and even when our scheduled plumber called in sick that morning, they were still able to schedule a replacement plumber to come out later that day. We got fast and professional work; would definitely use again.
Our garbage disposal/kitchen sink was clogged and backing up into our dishwasher creating a leak and some flooding in the kitchen. I called first thing in the morning and they were able to send someone out right away who was upfront, honest, communicative and thorough. Very happy with the service.
Sam Longstreth
5 years ago
Show up when they say they are going to. Explain the scope of work. If there's something they can't handle they tell you who can. Part of the ceiling had to be yanked out, they did the tear out but said they wouldn't do a good job on the plastering. The plaster guy they suggested did a great job. OH! We thought we had a drain issue and they showed us how it had miraculously repaired itself. They could have said, Your C36 ratastat had to be hyper reamed, give us $1,000., but they didn't. Hire them.
Fair estimates, quality plumbers that I can trust and an overall good feeling of money well spent!
With that said, I have used them on both my parent's house and my own. I plan on more business with them in the future!
Tyler McElroy
2 years ago
We hired Maplewood Plumbing to repair a pipe underneath the concrete floor in our basement. Prior to their work, our floor was flat, even and was capable of having our washer and dryer sit on the floor without issue. After tearing up our existing concrete floor and repairing the pipe, they attempted to pour a concrete floor; however, the floor they poured was uneven, had large lumps, did not go all the way to edge of where they dug the concrete up, and was no longer capable of having our washer and dryer sit on the floor without being extremely wobbly. After we complained, Maplewood came back out, broke up the portion of the floor they poured, and repoured concrete. Again, the floor they poured is uneven, has lumps, has a large slant to it, and does not go all the way to the edge/is uneven such that the concrete they poured continues to chip away. Our dryer can no longer sit on the floor because of the unevenness. When we complained again, Maplewood informed us repeatedly that they are not concrete people, that they could not do a better job then what they had done so it would be pointless for them to come back out and try again, and that we should just find someone else to do the concrete work. They also told us repeatedly that they usually do houses in St. Louis City where people do not use their basements, so the quality of their concrete work generally does not matter. They did not inform of us of either of these facts prior to us signing the contract for them to perform the work. Long story short, I would definitely not recommend Maplewood Plumbing for any work involving concrete, especially if it is an area of your home that you use on a regular basis. Below are a few photographs showing the concrete work they performed in our basement.
Courtney was very professional, took the time to explain what he was doing and the issues he found with my system. He also answered all questions I had and offered solutions for my problems and concerns about my wastewater system. I’m very satisfied with a job well done at what I feel was a reasonable price.
Replaced galvanized pipes that had become clogged. Professional, courteous and friendly employees. Completed work on time. I recommend Maplewood Plumbing.
Diane R.
Wonderful experience with this company. Aaron is fast, efficient and relaxed. Great for a plumbingphobe like me.
Can’t recommend them too highly.
Joe was on time, professional and very helpful. Will be sure to use for future plumbing issues and would highly recommend
They were very responsive in getting us on the schedule quickly. The work was done professionally and skillfully.
Christopher Ray
2 months ago
Hired company to install fridge supply line for $339, however the plumber broke the main valve for the whole house in the course of work, blaming the age of the valve. He then quoted me another $339 to replace the valve he had broken. I spoke with front office and said I would pay to replace the valve at cost, but they insisted I would be responsible for their full price and that they had already offered a discount for valve install (which was not true - I had just paid the same cost to install a valve). I had no water in my house so I had to accept their offer. At the end I was given an offensively low discount of $20. I was not satisfied with their service and will not be using again.
My outdoor faucet was leaking . The repair person was professional , prompt and courteous. He made the repair in the most economical way. I would use this company again.
We had 3 shut off valves installed in our
renovated restroom in our home.
They were able to complete the task in a
timely manner, and at a competitive price.
cheryl meglio
4 years ago
Maplewood has done good work for us in both residential and commercial settings. I am happy to recommend them.
Cheryl Meglio, The Church Lady”
Meglio Realty Group
Joanna Wheeler
a year ago
James was so helpful when he fixed the leak in our outside faucet pipe. He was very courteous and professional. He gave us good advice and did extras that we needed. We were happy with every aspect of Maplewood Plumbing -- from the person we dealt with on the phone to the price of the job at the end. We will definitely use their services again.
Maggie Massey
2 years ago
The plumber worked about about 2 hours running the router all the way to the street . Was conscientious enough not to work the router until he reaching the line going out of the house. This help prevent damage to old iron pipes. He told me the price choices in the beginning after he arrived. They ranged from basic $423 to the deluxe which was beyond what I needed. I have had the drain routed out before and it generally cost me around $200. I found $423 to be beyond what the normal routing companies charge. I gave them 3 stars because of the high charge
Maplewood plumbing was terrific! There were several challenges in installing my hot water heater .They hung in and made all of the changes that needed to happen for my unit to function properly. They were professional, prompt, and communicated well. They also replaced a rusted gas pipe with the same great results. It was clear that my job was not just one more impersonal job, but work that they were commited to complete with integrity.
Requested an online appointment and was told there would be a $65 charge to come out and give me an estimate for a disposal replacement and a faucet replacement. If I went forward with the work the $65 charge would be waved. I then called to set up the appointment and was told the $65 was actually $95.Technician arrived on time and was professional but I was shocked at the $698 estimate to replace a faucet and disposal. Maybe if they were supplying the fixtures but they weren't, I was.Took the technician 2 hours so $350 per hour minus some plumbing parts I guess. Wish they could have given me an idea of how much they charge over the phone but I guess that would cut into the service charge fees they get when they show up and tell you how much its going to cost.
Alastair Anderson
3 years ago
Excellent workmanship! We had a couple of projects that were difficult and fiddly, in an old house that had been rehabbed a number of times with lots of accumulated problems. Robert was flexible, extremely professional, thought outside the box and produced a first class result. Thank you!
We were really happy with the professionalism, competence and great work of this company. Highly recommend.
They responded immediately... set an appointment quickly.... confirmed... showed up as promised all of which is a plus. But best of all, they fixed what we needed and helped educate me on what I needed to pay attention to. Hopefully I will quit breaking things, but if I do, I'd call these guys again to fix it. Thanks to Dave who did the work.
We’re able to come a few hour after I called with a clogged toilet problem. Fixed it Everything thing was great Definitely recommend!!
alan d. Rowlson
4 years ago
Could not ask for a better plumbing experience. It was easy to set up an appointment. Then when an earlier time became available, I was offered it and I accepted. The worker was prompt, worked quickly and was polite and good natured. Thank you Maplewood Plumbing.
Rosalie Riley
5 years ago
We needed a water pressure regulator replaced and decided to call Maplewood Plumbing based on an experience our son had with them several years ago. He was purchasing a home that had all the copper piping in the basement taken by thieves while the house sat in foreclosure. Maplewood Plumbing had the best bid and worked to fit the job into their busy schedule in order for our son to close on the house on the scheduled date. They were very accommodating.We had a great experience as well with our job. It was scheduled in a timely manner and the plumber performing the work was very professional and personable. We will definitely use Maplewood Plumbing again should the need arise.
Kristin Keane
2 years ago
Robert showed up to install a faucet. He was prompt, professional and answered all my questions. They were upfront about their pricing and Robert did a great job. I would definitely recommend especially after having a not so good experience with our last plumber.
Justin Machnicki
3 years ago
I had a sewage catastrophe in my basement. Maplewood plumbing was able to respond the next day with help. My plumbers name was David, and he was amazing. He walked me through everything he was doing, and helped me learn about my entire system. He gave me a variety of options for moving forward and laid out the pros and cons for each option. He was truly the best, and made everything easy. I cant recommend them enough.
Carlton Washburn
4 years ago
Great service, and the technician was both very professional and helpful in answering our questions and clarifying the results of the camera inspection of the sewer.
We've have always had excellent service with Maplewood Plumbing. This most recent visit confirmed our confidence in their work, competency and thoughtfulness. We recommend them to our friends and family who are having plumbing problems. Plumbing problems are no fun for anybody, so it's good to know when you finally have to call someone, they are there.
This is my 3rd time using Maplewood plumbing. Each time they have solved my issue and it seems to stay solved. They were all friendly and completed their work in a timely manner. It's an old home and the drains and pipes haven't seen any love for quite some time, and Maplewood plumbing hasn't tried to oversell me or suggest unnecessary work. This is the only plumber I've ever used, so I don't know how prices compare (but I sure hope I don't need much more plumbing work done).
Conner Roofing
4 years ago
Maplewood Plumbing is wonderful. The guys are friendly and professional. We used them on two of our properties. They worked efficiently and were SO clean! THANKS to Maplewood Plumbing! We will definitely continue to use them AND highly recommend.
Darren O'brien
2 years ago
Maplewood responded quickly, was on time and got the work done quickly and professionally. But, the price was too high. I will not call them for this service again.
Courtney and Dom teamed up and fixed the mess the previous plumber left behind. If there were a sixth star, they'd get it. Honest, thorough, conscientious, and professional. Very highly recommended.
Installed 2 new faucets in our master bath that I had already purchased. The plumber did a great job, courteous and very professional. It took about an hour and a half to do and was very pricey.
I was experiencing some water backing up from a laundry drain return in the basement. Maplewood Plumbing set up an appointment with me first thing a few days after I called and the plumber was promptly on time (even called ahead). Thadeus quickly and efficiently assessed the issue and took his time cleaning out the drain and piping (sensitive due to it being cast iron). Thadeus was quick, efficient and kept the immediate area clean of gunk and excess water. Great experience and would highly recommend.
Gary Ottinger
3 years ago
Service was professional and fast. Jerry performed requested service and more. He checked all water valves and corrected prior work that had been done to prevent future problems. He even adjusted thermostat settings in the condo to prevent freezing.Great job and cost was as predicted.
I was very impressed with the level of customer service and response from Maplewood Plumbing. Not only did they arrive within the scheduled window of time, they called before arriving to give a heads up. Thanks Maplewood Plumbing!!
They came when they said they would and worked quickly. They warned me of the worst they might have to do to fix the problem at the time of the estimate. Fortunately that did not happen.
David Mahsman
3 years ago
We have used Maplewood Plumbing on several occasions. Every time, their plumbers have been efficient, friendly, and mindful of the time spent. Most importantly, they do great work!
good quality work. stayed on the job, problem solving until fully fixed. could be better at cleanup and social distancing. i appreciate the mask and respect for my request for more social distance when discussing the job.
I had an issue with my Kitchen stack. I got quotes from three other places. I decided to wait on getting a quote from Maplewood Plumbing since I had heard good things about them and I am glad I did. First they would have been the lowest quote for the work as quoted by the other companies but they actually presented a different alternative that was 1/2 the cost without risk of additional expense. They person who quoted the work did a great job explaining my options compared to the others. And the person who did the work was awesome, polite and professional and I am very happy with the result. It was exactly as they explained and turned out better than I could of hoped. I will definitely use them for any future plumbing needs.
Christopher Topp
5 years ago
Maplewood is a top-notch customer-oriented plumbing service. I've spent significant time on the phone with the owner Will discussing service options and cost-benefit analysis for the various problems in our 60 yr old house. The plumbers who come out to do the work have gone out of their way to explain how they are diagnosing the issues, and I learn more and more about plumbing each time. Especially David, who is awesome. Very courteous, professional, and most importantly, good at plumbing. Highly recommended.
This company doesn’t even deserve the 1 star review I am leaving. They did not pull permits before starting work at my home, they said the inspection was complete and when I scheduled my occupancy inspection the inspector informed me that a plumbing permit and inspection was never completed. After I called they said they do not pull the permit or have the inspection done until after payment is received. Why would you not tell me this when asked if the inspection was completed?
Dennis Hayashi
2 years ago
Another top notch job on replacing the stack pipe from our kitchen. Required removing kitchen cabinet to access pipe from sink. They removed and replaced the sink, stove top with no damage. Outstanding detail of work both upstairs and downstairs. A pleasure to work with this company.
Roger Bullerdick
7 years ago
Used Maplewood Plumbing twice and had absolutely fantastic service both times. Scheduling was easy, the service technician came well prepared and did a great job, the bill was fair and in line with the estimate.
Reginald was professional, funny and quick. We have had others out who totally missed what he saw and fixed! In fact he showed us what he found, explained how it would be fixed and how long it would take and let us know the other company was totally wrong. I need a plumber again it will be Maplewood Plumbing and Sewer I call first. You should too.
Cecelia Collins
4 years ago
I've used Maplewood Plumbing a few times for different services (hot water heater install, basic plumbing and most recently a sewer cable and camera). They are always professional, show up on time, do a great job and once even charged less than quoted when the job turned out to be not as big as expected which is fair but you just don't expect that to happen. I strongly recommend them.
I've never have had better service from a plumber. Amazing work, respectful, honest, friendly, and very efficient. I had a MAJOR clog in my main drain pipe... after a lot of hard work on his part the drain is clog free and runs beautifully!
We have used Maplewood Plumbing for several services in the past and they always did an excellent job. So, we contacted them about an issue with a floor drain backing up in our basement. They explained options, related pricing, and scheduled a service call for the next morning.The technician (Thaddeus) called before he left their office so I would know they were on the way and he arrived right on time. Thaddeus was extremely courteous and went right to work identifying the problem. He was very professional and had a lot of knowledge about how all the piping was inner connected. He took the time to explain what was going on, how to correct the problem, and placed a tarp on the floor to minimize the mess. Thaddeus cleared the appropriate piping and restored drain function.Once again, I am very pleased with the service received from Maplewood Plumbing and the high quality of their employees. I highly recommend them for any plumbing service.
First time using Maplewood Plumbing and would definitely use them again. Joe was professional and polite and talked through the issues. Minor repair on the toilet was fixed quickly and solved our problem. A bit more complicated on the sink repair but he explained our options and wasn’t pushy. Good experience.
Phyllis Fredericksen
5 years ago
Derive person arrived on time and completed work efficiently. I particularly liked that he fully explained the problem and what needed to be done. Would definitely recommend.
Servicetech had a great attitude, was clear, and didn't try to unnecessarily upcharge us at all. We got what we needed.
William Mapes
5 years ago
The service was excellent. They kept me informed and completed the project as discussed. They arrived on time and great job of cleaning up. Definitely recommend Maplewood Plumbing.
Theresa Chesnut
3 years ago
The experience w Maplewood plumbing was awesome. They were able to get a plumber out quickly to fix a leak under my kitchen sink, I had to be on a conference call during the time he was at my house - and he was able to take care of everything without needing to interrupt my meeting. After he left - I noticed he attached a part of the bottom of the stove that had fallen off. I couldn't be more pleased with Maplewood Plumbing and I highly recommend them!
Lezlie DeGrand
3 years ago
I had never worked with Maplewood Plumbing before, but when I told them what was happening, they were very accommodating. The day before my scheduled appointment, Missouri Water left a note on my door saying my water would be shut off the day of my appointment, for repairs being made on a main street near my house. When I called Maplewood to let them know, I was immediately rescheduled only 2 days later. On the actual day of repair, Erin called to let me know he was on his way, which I really appreciated. He actually showed up during the exact time frame I had been initially given. When Erin arrived, I showed him photos of the plumbing I had taken when we renovated that bathroom. He immediately figured out the problem that was causing the leak, and made the repair. It was fast and easy, the price was very reasonable, and I had a working bathroom in under an hour. I will definitely use Maplewood Plumbing again.
Plumber was professional and on-time. After discovering high water pressure condition .. contract was increased by $1,200 for installation of 2 step reducing valve system. I am so far pleased with results .. but would likely have shopped this more if I anticipated ~$3,200 tab for 40 gal water heater and 2 reducing valves. Seems a little pricey?
Harold Coleman
4 years ago
In all things, there is always one thing that's number one. The service that I received, from Maplewood Plumbing & Sewer was by far THE BEST service that I have EVER received.
The office staff Nicki and her team are like no other. So responsive and friendly. We moved from Brentwood to S County and we’re concerned we would not be able to use their services, but were pleasantly surprised they cover our new location!
I COULDN'T RECOMMEND THEM MORE HIGHLY ON ALL 4 MENTIONED QUALITIES PLUS your OFFICE MANAGEMENT (no small matter).ALSO, while I that thought this was going to be a $5,000 + job, it turned out to be less than $300! And I could use my shower & bathtub in just 12 hours!! All THANKS TO MAPLEWOOD PLUMBING (and those who recommended them to me [including Betty Goldstein, though she knows nothing about me])
John Sutherland
a year ago
My house had low water flow. Dave came and quickly identified a broken regulator as the cause. He replaced it fast and fixed the problem. I would definitely recommend them.
Brandan Kraft
5 years ago
David came out to my residence, was polite, SUPER friendly, and did a great job educating me. He's a really cool guy - will use Maplewood plumbing again.
Jeffrey Carter
10 years ago
After a hole in a second-floor pipe led to water all over the dining room floor, I called Will and the crew. Will himself came by, walked me through the possible gamut of fixes and potential problems, helped me understand what else might go wrong, and then recommended the least intrusive fix. One of his staff of plumbers showed up the next day, on time and ready to go. We walked through the situation, and he got to work, first by putting down drop cloth and screening off the whole area to minimize the drama of breaking into a dining room ceiling. Bottom line: the work was done in a jiffy, the cost was lower than I expected, the clean-up was marvelous, and the experience was one of the least painful household repairs I've ever had. I recommend this outfit without hesitation!
Very professional and courteous staff. Great experience getting an estimate from the owner (Will) and very satisfied with the work that Brian did and the promptness of the service we received. We would definitely recommend Maplewood Plumbing
Robert Sternberg
3 years ago
I've used Maplewood Plumbing three or four times now for a rental property. Work has been done very well, no complaints. However, they have instituted a new billing system which is way over-priced. I was very happy using them , but I'm now looking for a new plumber with more reasonable pricing.
Very quick service! Came out same day! Made repairs, and it only cost the initial service fee! From start to finish, under an hour!! Super happy with my experience with this company!
Water was leaking into basement from the toilet and the shower mixing valve had to be replaced.Work was done quickly and was right now for the repairs needed. The plumber kept me informed on what he was doing and the cost that it would be as he found further things needing to be corrected.Very pleased!!
Michael Miller
2 years ago
We've used Maplewood Plumbing several times and have always had great service and fair pricing. Staff show up on time and are very professional.
Joan Schmitz
7 months ago
Company sends email ahead of time w/photo of serviceman. The serviceman was knowledgeable, polite and professional. Cost was fair. Will definitely use this company again.
Maplewood Plumbing has done a outstanding job on our major renovation and addition. They are extremely knowledgeable, punctual, and professional! I would recommend them for any work!
Trina Marlowe
4 years ago
Called late morning, and even though it was not an emergency, Robert was there within 90 minutes. He was personable yet businesslike as he explained the hourly rate pricing, then diagnosed and fixed our broken leaky toilet flange, making sure our first floor neighbors were safe from any leaks. I noted the arrivaltime and was pleased when he finished in a reasonable amount of time and charged us exactly what I calculated. Cleanup was excellent. As a bonus, I got good advice regarding parts for future issues and for another minor plumbing issue. So glad I found this company by their recommendations on Next Door and Yelp. Will definitely use them again. Thank you Robert!
They are amazing! Quick, very knowledgeable. Maplewood is someone you can trust to get the job done and get the job done right.
Patricia Vaught
2 years ago
Very pleased with the customer service. The repairman arrived on time and was very upfront with needed repairs and pricing.
SoFiAbAvIn . YaGoaN
4 years ago
there was an awesome knowledgeable and great team.they arrived in time and performed a good work in reasonable price. i highly recommended
I had them check out my sewer line with a camera.Great service and very professional. The technician explained things as he went. The price included the video on a jump drive and in an email.
Rachel Martin
4 months ago
Fast, and right on the amount they quoted before starting the job, to the cent. The guy was also very friendly and was great with my dog!
Alyssa Blackford
4 years ago
It was a privilege to have David work with the plumbing issue in my home. Not only did he teach me about my own house but also how plumbing works overall. His professional and sincere demeanor makes him an asset for a company, and I will certainly remember that. Thank you very much!
We were referred to them by our friend and contractor Mark Curran. He was unable to help us due to being in the middle of a project. I was able to schedule them the next day for not only the hole in our pipe, but also to install shower heads and repair the issues of pressure. the office staff immediately answered the phone every time I called. I was not placed on hold more put through the motions of pressing multiple buttons to speak to a person. It made me feel confident about the service call when the arranging of it went so smoothly. In addition to being exactly on time, neat in appearance, nice, and courteous, he also shared with my husband we needed to decalcify our tankless hot water heater as an annual maintenance. After he left, you could not tell he had been here except for everything was working. It was refreshing to not have to clean up after having work performed.We will definitely call them again.
Garrison Householder
4 years ago
Maplewood Plumbing was polished, prompt, professional, and did a great job for us in South City. Would definitely work with them again and recommend to others!
Barry Munsell
5 years ago
i have been waiting for three weeks for another plumbing company to accomplish when I finally had enough and called Maplewood who sent out David de Anada. Professional, smart ( way smart)efficient and funny. A consummate professional. David provided a video of the sewer that the other company had promised but not delivered. They couldn't deliver because they don't have a professional staff. These guys are the best!
Meghan Stouffer
2 years ago
Courtney was professional, quick, and very nice. He was able to unclog our basement drain in a short time with little to no distribution of my (work)day.
Dave Simpson did a GREAT job - he was the second tech sent out. The first tech was wonderful as well; Dave finished the toilet repair. I would use this company again!
Steve unclogged our lateral line and scoped it, (ran a camera down the line). Kept me abreast of what was going on. Great communication and very professional. Would definitely use again.
Jerry was great and patient with our questions. Replaced our water main shutoff valve, cost about $300 (they charge by the hour plus materials). Very happy. Make sure you know where your street water shut off is before they come (the city helped us locate ours for free).
Joshua Murphy
2 years ago
We've had Maplewood Plumbing fix up a couple questionable plumbing issues with our house. First, they repaired a leaky water main valve, and then fixed an incorrectly installed sewer vent and kitchen sink drain. Every person they've sent to our house has been professional and taken the time to explain the work that needed done. They're more expensive than many private plumbers, but you get what you pay for with these guys, they have delivered nothing but premium level work. Can't recommend them enough.
Great work ... just don't like the way they come in and like the plumbers are on commission and try and get the most out of you. They should be rate per hour but don't appear to be. Service is great ... you just pay way too much these days ... common $300 bucks per hour .......
Margaret Grabowski
2 years ago
Would highly recommend Maplewood Plumbing to everyone, as a matter of fact I already have. Good work Great people!
Excellent, on time and professional. Maplewood plumbing makes it easy. They have knowledgeable and clean and friendly tradesmen
Mary Ann Rund
5 years ago
David was very communicative and relatable. He explained the situation clearly and allowed me to view the issues in our drains via camera. Work was steady and methodical. I would definitely recommend this plumbing service.
Steve with Maplewood Plumbing just left my property, and I’m one ecstatic customer!!! He was thorough, diligent, friendly, respectful, and answered all my questions. He cabled my line several times and restored full flow. A previous company told me that the roots were so heavy they broke two drills trying to push through, that there was a crack in the line, and they couldn’t do anything else to help me except dig up and replace the line (a 5-digit dollar amount). However, Steve with Maplewood Plumbing was able to clear the line completely and saw no indication of any breaks. He showed me the entire line with his camera after he finished with his auger, and it was all clear. He walked me through the camera view of all the different parts and transitions (clay, cast iron, PVC, etc.) so I would understand how my line works. Every time during the camera view that I’d ask, “what’s that?” whether it was a joint, transition, or just a little debris, he would patiently and thoroughly explain it to me. He even took his camera out to the main line to make sure all was okay on the other side of where my clog had been. He went above and beyond. I’m so happy I found Maplewood Plumbing. Please save yourself the headache and stress and just call Maplewood Plumbing!!! Thank you, Steve!!!
I contacted Maplewood plumbing for a clogged drain and they were able to fit me in less than 24 hours later. They arrived on time, did not try to upsell anything, and fixed the problem promptly. They provide a great service on the telephone and in person. I would definitely recommend them and use them in the future.
Chrissy Leighton
4 years ago
I've worked in the construction industry for years, referring Maplewood Plumbing on numerous occasions. Recently closed on a house and became a CUSTOMER of Maplewood Plumbing. Great job! You have a lifetime customer, thanks for the great work!
Problem was fixed promptly. The plumber was very courteous and professional.
Michael Ackerman
4 years ago
Thadeus did a great job. He worked really hard and gave me some good advice. Maplewood Plumbing also called and told me they could arrive earlier than scheduled, which was really helpful. I intend to hire them again next time I need plumbing work done.
Tracy Perotti
3 years ago
Steve and the folks at Maplewood plumbing did an excellent job at being responsive and quick at getting out to unclog our kitchen drain today! Very professional, made it a painless experience and drain was unclogged within the hour! Thanks! And thanks for coming to the door masked and ready in this COVID world!
Lesley Hanson
a month ago
Aaron did an excellent repair and follow up on a leaking bathroom pipe.
Samantha Coughlin
2 years ago
Joel came out to fix my plumbing issues that I had put off far too long! He was prompt, friendly, and told me what the problems were as he went. Although it cost a bit more than I had hoped, everything was fixed, and I am confident in the work. Joel let me know how much each item would be before starting. I have used Maplewood in the past for major work at my home and at my mother's and will continue to in the future (though I hope I don't need to lol).
Robert Huitt
6 months ago
Both men that had to come were nice enough but couldn't fix my clogged drain. They still tried to charge me $336 dollars for it though, even though I was quoted $236 if they could not be successful. When asked why I was told b/c they took a video of the clog. For $100 bucks you can keep the video of the clog. They then lowered the cost to $236 again.
Yves installed plumbing for a new shower as well as replaced some corroded drain pipe. Yves is a delight to work with. VERY professional and very focused. We are so pleased to have a relationship with MAPLEWOOD PLUMBING.
We love Maplewood Plumbing! They are very responsive and the team works to get you slotted in sooner if they have cancelations. They are great about walking you through all of your options and allow you to make an informed choice. Always on time, always friendly, and always clean up after themselves.
Maplewood plumbing is always professional and delivers great service. Also very upfront about the costs. They are our go-to for anytime we have plumbing needs.
Fast detailed service, with very professional plumbers. A great group to work through S*^T with, patient and always willing to answer questions.
Meredith Boggess
6 years ago
We were impressed by the professionalism Maplewood Plumbing showed us from scheduling the work to performing the work! Very cordial staff and the job was done right. Our favorite part of the work was how clean our house was after they completed the job! We will be using them for all our plumbing needs!
James arrived on site and promptly repaired a leaky pipe. He is friendly, respectful and honest. We have used Maplewood Plumbing on numerous occasions and highly recommend their technicians and level of service provided is outstanding!
Sally Carpenter
4 years ago
We came home to a flooded basement from a water heater failure and Tim was out to fix it promptly the next morning. He explained the repair/replace options thoroughly and even helped us come up with a solution to our misplaced floor drain. Very satisfied!
Cameron Murray
a year ago
Maplewood is our go to emergency plumber. They are always responsive, send a professional out promptly, they are respectful and arrive on time as promised.
Roger Chinnici
4 months ago
Repair person showed up on time and was very efficient & polite. My only issue was the cost to perform the tasks I needed done was much higher than I had anticipated, however, I cannot fault them for me not doing my homework first. The workmanship was great.
Scott Gagliardi
2 years ago
Have always used Maplewood Plumbing. Honest and upfront. Does what is needed. Steve came out today and got more than expected. Worked hard to correct the problem. Would not leave. Until he had everything working. You can't go wrong with Maplewood Plumbing. Thanks!!!
I’ve had two jobs done by Maplewood Plumbing, (a dishwasher setup and hot water heater install) and I’m so pleased with their work. They are very clear in their bids, and try their hardest, even calling the electrician directly when there was a snag in the hot water heater install. They went the extra mile to make sure I would have hot water at the end of the installation day. I will use them for all of my plumbing needs!
Maplewood plumbing kept me informed of arrival time. The old toilet was removed and new toilet installed quickly and efficiently. The bathroom was left spotless when all was completed. Very satisfied!
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