Best Hour Emergency Repair in Saint Louis MO

Top notch service everytime at a fair price.

Our water heater had suddenly stopped working. Joe came right on time and knew exactly what was wrong with the water heater. He was very friendly. He found the part and got it. They are a bit pricey but now we do have running hot water. I would definitely consider them for future projects.

The estimate given was verbal with detail about cost if parts vs labor. The pricing was ridiculously high when you compute it on an hourly basis.
When I called to ask/comment about these things I could tell I was not being taken seriously and the staff person was almost laughing that I even was asking these questions.
I will NEVER use them again.

I hope this is the correct place to leave this, but I had to let folks know about our incredible experience. Our kitchen sinks started backing up late night on the Friday before Christmas. We knew that from past experience, calling Roto-Rooter was the only choice. We got quick response, but while trying to clear the pipes, more problems developed and it was discovered that we needed a plumber. I'm sorry I didn't get the gentleman's name that came to help us that night. He was excellent and informative. He even discovered a leak from our first floor toilet that we had not noticed. Unfortunately, the next day we had snow and ice. There was a shortage of plumbers because of the holiday and weather, but Kyle #1451 still came in after a long day to check things out. The project was more than he could handle that evening, but he volunteered to come in on his day off (Christmas Eve) to get us up and running, then come back after Christmas to replace some metal pipes that were causing the repeat problem. We had family in town and we were so thankful. He did an amazing job, was friendly and helpful with great advice. Christmas dinner was saved, future problems hopefully averted, and we owe it all to Kyle for disrupting his family time to make ours a success. We will always call Roto-Rooter.

Our technician was great! He was prompt and professional, and he was very gracious in giving advice without charge. I will definitely call again and recommend to others!

Very inefficient. Bad customer service. Extremely bad attitude!

They were able to clean a clogged kitchen sink sewer line quickly and cleanly.

The professional from the time of my first call for help until the job was complete were superb. Everybody was helpful and understanding, but started working promptly. The process was explained clearly and followed exactly. I was very happy with all of the the people who came to my my home and who helped me on the on the phone. Midwest Flood Restoration took care of my wet basement over and above all expectations

They responded quickly to my request and got the job done quickly and efficiently. I didn't start with them this time but I will definitely not make that mistake next time. Kunkel Plumbing will be my first call

I had a drain unclogged friday morning and by Sunday morning was exactly the same way, I called the office to have those guys back again to please check the drain and they told me they can't warranty their job. I paid $125 and I had to pay again, I told them that I can't pay again for the same problem 2 days later and thay were very rude and when I told them that they start yelling at me. I ask to talk to the owner and the phone was never answer again. So save yourself a bigger problem and call someone else to fix your drans.

Have used them for many years. Most recently for sewer back up. Always made every effort to come same day and will keep coming till its fixed. Thank you

Service Technician went out of his way to help elderly neighbors find source of sewer odor. The problem ended up being unused bathroom dry drains. Very knowledgeable and efficient.

This is one of the worst companies to do business with. This vendor was the only one listed for our home warranty work on a hot water heater but he couldn't be bothered to listen to any if his messages throughout the day. If he had listened to his messages, he would have had the name and number of the person waiting at the house for his call.
This call was initiated on Thursday before noon. The messages were left throughout the day on Friday. The vendor finally called the correct number after 8pm to inform us that the service order had already been reassigned (it really wasn't reassigned to anyone, he cancelled it), and when we contacted the warranty company again, they said this vendor wouldn't be able to look at it until next Friday. Ummm, that is in another week.
There is a baby in the house. We needed him to actually do his job and be a professional. With a baby in the house, waiting another week is completely unacceptable. This company is not worth the bother and we will use anyone but him.