Best Water Lines in Reno NV

Installed reverse osmosis filter under sink and never checked to see if there was any leaks and water line had puncture holes in it. Would not work with my schedule and told me he was going to call me back and that was a month ago. I will be changing it myself because plumber is unreliable. Find a different plumber to do your work.

I had been making calls and getting estimates for a couple of weeks to get our water heater replaced. Other places I called in town were too busy to send someone out to give me a quote and couldn’t get me on the schedule for a few weeks. Then other places came out but were more expensive or didn’t back to me with a quote. I called Root-o-matic and even though they were busy too, someone came out right away. When he saw how bad our water heater was leaking he offered to pull it out right then and there and put a new one in the next morning. And also gave me a fair price. Our whole family is so grateful! Thank you Root-O-Matic and especially Darrin. Darrin was very experienced and skilled, and most importantly, kind. I’ll call these guys again if we need them.

Had a minor emegency... sick family with backed up pipes (not good).They gave me a flat rate. Came within the hour. Friendly and respectful. I would recommend, and use them again.

Fast service and a great plumber

I had a leak under the concrete slab of my house and was told I needed a whole new system put in. Mike showed up the same day and was very nice and seemed very professional. Since I had no running water I signed on to have his crew do the job. The job was $35,000 and I ended up having to refinance my house.

Johnny was the first one to come in and he did an amazing job! He takes pride in his work and left things very clean when he was done.

I can't say that about the rest of the crew. I was left with paint on the floor of my bathroom, I had to repaint a cupboard door because there was paint all over the side, I had to caulk all around the shower and bathtub because they only did one side of it. The laundry room has paint all over the floor and the ceiling looks unfinished.

Here's the best part though. For the last 13 years my sprinkler system worked fine. But after they dug by the box I'm sure some wires got hit and they rewired them wrong because now my system doesn't work right and there's a ton of water coming from the outside pipe when the system gets turned on. They came out once to fix it, but instead just turned off the backyards water supply. When I reached out about this Mike said they didn't do this and if I want it fixed he'll charge me. Like I would pay another dime to this company!

So if you're feeling lucky give these guys a call.

Extremely unethical company.

John, our technician, became aggressive toward myself, and a female employee, over a dispute of how my toilet broke while he was performing a clog, clearing. Had to ask him to leave our property, unfortunately.

When speaking with their dispatch team member, they refused to provide us anything in writing of the details for how the toilet broke, directing responsibility toward us.

The fact that this technician handled this scenario like this, is very unfortunate. Now we have a broken toilet and a invoice to unclog this toilet (which cannot be used now) for $377.

If you are seeking plumbing services, I would recommend choosing elsewhere.

They are fair and not mean

I called Chris around noon on a Friday with well issues and by 2pm his crew was here. David and Jordan were fantastic and had me up and running in a matter of hours with a new pump. I will be calling these folks for everything well related going forward.

I recently had the pleasure of working with Wiley's Plumbing and Heating, and I couldn't be more impressed with their service. Mike, in particular, exemplified a remarkable dedication to customer satisfaction. From the initial consultation to the completion of the project, Mike's professionalism and attention to detail were evident.

Not only did Mike demonstrate a deep knowledge of my HVAC system, but his commitment to delivering top-notch work was truly appreciated. The level of craftsmanship and the quality of the materials used exceeded my expectations.

What set Mike apart was his genuine care for customer satisfaction. He patiently addressed all my concerns, answered my questions, and ensured that I was fully informed throughout the process. His excellent communication skills and willingness to go the extra mile made the entire experience smooth and stress-free.

I highly recommend Wiley's Plumbing and Heating, especially with Mike on their team. If you're seeking reliable professionals who provide exceptional service and deliver outstanding results, look no further. They are the epitome of excellence in the industry.

Thank you, Mike, and the entire team at Wiley's Plumbing and Heating, for a job well done!

great experienced technicians, they come prepared and ready to work. they are very polite and knowledgeable. I highly recommend NDI for prompt service done right.

Called twice to schedule a appointment first time since it was going to be a Saturday it was going to be 140 to troubleshoot so I took a pass I called 6 minutes later to schedule something for Monday or Tuesday something on the weekday, now I was told you have to be a current customer or wait 2 weeks during the heat who wants to wait... 2 weeks... oh well there a company who believes in favoritisms.

Excellent plumbing and very professional

Great to work with, quality install at a great price.

Do NOT ever use this company. Incredibly unprofessional, did not fix our toilet and the refused to come back and finish the job. All Staff is super rude - could care less about anymore business( or reputation) Told me to Go spend my money elsewhere on a $1500 Job. Worst plumbing company in the area. Hope this helps anyone reading this in the future - avoid at all costs.

Guy was great, Hard working. Fast and cleaned up well..

One year and 4 months ago, Jet Plumbing replaced a leaky toilet seal, it started to leak again this weekend. I tried to call and speak with a supervisor or plumber about the issue. The receptionist/dispatcher was very rude and I believe she did not give my message to anyone as she said she would. I called back after waiting for an hour and half, and she told me the supervisor was in a meeting and refused to let me talk to anyone else and was extremely rude. After many years as a customer, I no longer will be calling them.

Frank, Justin and Chris replace our furnace very quickly and efficiently. They did a amazing job and the heater works great! They were also very considerate to our home , and great with communicating about their progress. Would highly recommend them!