Best Water Quality Issues in Raleigh NC

Two techs showed up to my house to fix choppy water/shaking pipes and were able to quickly fix it in under 30 minutes for a very reasonable price. Will definitely use them again.

What a great experience. They showed up on time and performed a lot more than expected. Just for a hot water heater flush they checked all of our fixtures to make sure we didn't have any leaks.

We also had A/C service. Explained what they were doing and what repairs were necessary. Answered all my questions and were extremely professional.

I will definitely use them again and recommend them.

Update: I used Your Service Professional again for a larger job. We were installing an outdoor kitchen and needed someone to do the gas and plumbing for the grill and sink. It was another great experience. They finished on time and went the extra mile to make sure it was done right. They kept us informed about when the water needed to be turned off, how long we would be without water and when it was back on. Great overall experience and I will continue to use them.

Terry and his guys saved us twice in about a weeks time! We just bought an older home that came with a list of issues. First they unclogged our kitchen sink drain which turned out to be a much larger chore than expected. Never once did the guys complain, they even had to get on the roof to unclog the line. The next time I called they replaced my water heater same day service. Terry has some of the nicest guys in the business. They are all very friendly and professional and they get the work done no matter how tough of a job it is. TCR will be my go to from now on!

Jason was great, explained everything as he went and very polite.

Terry Kinneer and Hayes Hall were simply outstanding. Extremely courteous, professional and knowledgeable. They explained everything they were doing, offered great advice and completely handled all issues associated with my HVAC system.

I simply don’t have the words to express my gratitude to them.The work they did took many days.They came to my house several times to check the central AC system over the course of a month.Then they replaced the entire condensing coil.They had to redo all the joints that were wrongfully done by someone else that I hired prior to them.They replaced some of the copper pipes and the filter.They even had to replace the compressor!Despite all these efforts, they did not overcharge me!They went far beyond what I was expecting from them & above what I contracted them to do. Yet, they didn’t raise my bill. They kept the agreed-upon price the same!Their work is very professional, precise, and sincere.No matter how much effort & time the work requires, they will do it without hesitation.They don't finalize their work before making sure everything is perfect.I have had this house for 4 years.My AC system is warranted by the manufacturer for 5 years.But that warranty covers parts only, not labor. So, I have to pay 100% of the labor.The supervisor of Whether Master “ Mr. Jim”, however, was very generous to give me a 50% discount on labor.And they got all the parts at no cost to me from the manufacturer under warranty

Update: once my review was posted, my issue was promptly dealt with and heating fixed the same day. So I feel it's fair to update from 1 star to 3. Thanks for addressing it.

We're disappointed to have to leave a poor review, but we have a cold house and a sick toddler, and temps continue to drop, and we haven't heard from Newcomb since a tech diagnosed a blower motor failed and had to be replaced last Thursday. We were told we'd be squeezed in on Friday if possible, but that they'd call Friday either way. We have had to call for updates. They did not call or show on Friday. They did not call or show on Monday (yes, I know it was a holiday; it didn't keep the house any warmer). They did not call today. We have had to call and ask what's going on. Beyond such unprofessional communication, it's hard for me to believe that a blower motor could not be obtained in a more timely fashion from somewhere local, knowing how cold it is and knowing we have a particularly vulnerable person at home. We still don't know if they'll get the part on time or when they might come install it. Going to buy space heaters for the downstairs unit because we can't use over half our house without putting our coats on. I would like to update this review if the company gets it together and gets our heat fixed, but as of now, not only can I not recommend them, I cannot let this go by without putting in a review. It's the only thing I have control over in this entire transaction.

We experienced a sudden water leak from the upstairs into the downstairs ceiling. After I called, he was here within an hour! I am so impressed with his work and how fast he got it done. He diagnosed it quickly and made sure that it was fixed before it became a major problem. We will definitely use his services in the future.

Very timely response. John Gehringer did a great job of unclogging the bathtub drain as well as checking sinks and toilets to verify whether a single or multiple source issue. He was very polite and explained the equipment he used. This was my first time using Rooter & Sons and was able to schedule quickly. I will be calling on them for any future plumbing needs and readily recommend them.
Les Harrison

I have used Arbor Plumbing and Backflow on more than one occasion and highly recommend them. They have gone above and beyond to give us prompt quality service each time.
Mike has worked with us to solve our problems not only for the best repair solution but also based on a reasonable cost for the work performed.
Call them when you have a plumbing or Backflow need. You will not be disappointed.

I called and these guys were here in no time. They were kind and professional and very nice. They fixed what I needed fixing and left my bathroom clean. I would truly recommend them for your plumbing issues.

Dave and his team showed up on time as scheduled for both quoting and performing the work. They provided really competitive quotes, completed the work in a timely manner, cleaned up after themselves, and educated us on all the different options for the hot water heater work we needed done.

The electrician was scheduled to show up in the morning, but when he did not, we called and Dave’s team was able to get a different electrician to come out that same day.

The Rooter and Sons plumbing company is exceptional. I needed a sewer line replaced from my basement to the front yard. Mr Ferran and crew arrived on time and proceeded to remove and replace my line in a timely fashion. The job was completed in a professional and courteous manner. They quoted me a great price that beat out two other companies. I highly recommend Rooters and Sons.

Very professional service and very nice guy!
Recommended!

My mother-in-law called to have someone come out and look over the plumbing in and around the house for leaks because she received an unusually high water bill of over $50. Typically she pays around $30. The gentleman came out and looked around the bathrooms and kitchen and then, without asking, replaced two floats in two toilets, which were fairly new and not leaking. He charged her $309.

My mother-in-law didn’t think the floats were the issue, but waited for the next water bill to make sure. She soon received the next month’s water bill of $908. Finally, a family member came over and after much looking under the house and anywhere there was a water supply line, they found a faucet in the back yard was on and the attached hose was leaking. They turned it off and the problem was solved. My mother-in-law called the plumbing company and spoke to a young lady and told her how the man replaced two good toilet floats, didn’t look around and how much he charged. The young lady basically said there was nothing she could do.

I called today and spoke to the office manager. I let him know what the service technician did when he came out and he said that if he would have talked to her, he would have come out and looked around. He also said for her to call and talk to him if she had another plumbing need. I told him my mother-in-law was a little gun-shy now of Carolina Plumbing and I didn’t think she would be calling them again.

My main frustration is that the service technician didn’t look around, didn’t ask where any supply lines or outside faucets might be or look under the house at all for water leaks. In my opinion, this isn’t good customer service and borders on taking advantage of someone who doesn’t understand plumbing.

Cannot speak more highly of Sonny's Mechanical!!! We have been using them for over 3 years. We have nothing but high praise for their work, professionalism and the cleanliness and care of the crews. Our service calls have been both emergencies and maintenance on our Heat Pumps and 35 year old ductwork. Their fees are very reasonable and they stand behind their work 100%!