Best Plumbing Fixtures Installation in Raleigh NC

Dustin came to my rescue, fixing a leaking kitchen faucet. He was on time, extremely professional and help me out when I was in a bind. I will definitely be calling on Dustin @ Urgent Care Plumbing Raleigh for my future plumbing needs.

We had a bad main line clog (couldn't use any water in our house without it backing up). My husband called that morning and someone was able to come out to investigate and fix the issue that day. The price was reasonable for all the labor involved. We greatly appreciate being able to use our water again. Thank you!

Chris was right on time and very friendly/professional. Service was performed with high quality and very efficiently. Chris was obviously quite knowledgeable and the office staff were very helpful.

Terry and his guys saved us twice in about a weeks time! We just bought an older home that came with a list of issues. First they unclogged our kitchen sink drain which turned out to be a much larger chore than expected. Never once did the guys complain, they even had to get on the roof to unclog the line. The next time I called they replaced my water heater same day service. Terry has some of the nicest guys in the business. They are all very friendly and professional and they get the work done no matter how tough of a job it is. TCR will be my go to from now on!

This is the second time I've used Midtown Plumbing and they are definitely my go-to plumbers now. This time, I had Jason, who showed up exactly on time (early even!) and explained each step of the process for my sink repair and was very kind.

Contact this company for work and they seemed extremely uninterested and the person that called was rude! I do not recommend working with someone so unprofessional.

Wonderful communication and customer service. Was very responsive and able to fit us in on short notice. Very polite and great work!

Josh was prompt, helpful, and professional, and did a great job replacing my hot water heater.

The two technicians that did my sewer line repair were very professional, polite and did an excellent job. I would recommend them to anyone.

I loved working with Mike! He explained all the issues and solutions in terms i could understand which I really appreciated. He was able to work with my schedule and fix our water heater, shower, and a loose sink. I'll call Mike for any future issues we have!

Quick arrival (could have been luck of their schedule), good service and repair job on a leaking pipe, fine personalities of the two workers that showed up, they brought a vacuum to clean up the mess of the job, seemed like a fair cost for the job at hand.

My upstairs shower was leaking directly below to our living room ceiling. I re-grouted the shower, hoping that would fix the problem. It did not. So I later called Cecil Davis Plumbing and told them that it seemed like I needed a replacement for my shower pan.

Two plumbers came. The head plumber was very friendly and chatty to me, and he seemed to be teaching the Jr. plumber because I heard him tell the Jr. plumber not to turn on the sink faucets or they wouldn't be able to tell if the leak was from the sink faucets or the shower. Anyway, the plumbers turned on the shower and also the bathtub full blast, creating a huge new leak in my ceiling.

It's definitively your shower pan, the plumber said. Call a contractor. Then he gave me the bill.
I was shocked they couldn't do it. Their website said they could.

It would have been nice had they told me we only diagnose when I had made the call.

I got another plumber.

Michael does fantastic work! He has helped us with our home remodel with electric wiring, flooring, plumbing, and more! He is great to work with!

Quick response, very friendly people and quick but reliable fix!

Sink
We contacted Coats plumbing the Friday before Thanksgiving due to a leak under our kitchen sink. We were told the lines and valves were old and they were replaced. We also had a problem with our faucet, which they said they could replace but it would have to wait until the next week. The plumber said he didn’t have one with him, and couldn’t go get one at that point because it was 6pm. I said I would go get one that weekend and clarified what kind it would need to be in order to fit the existing sink. I also said that we weren’t planning a kitchen reno at this point so I was just going to get something fairy inexpensive because the holidays were coming up and obviously we need a working kitchen. He did not mention anything about which brands to buy or avoid. The visit cost $208.16 which included an emergency fee because it was last minute, which is fair. However not long after they left the leak was still there. We had no kitchen water from Friday evening until Monday evening due to the leak.
They returned on Monday evening and replaced the faucet using the one I purchased. They did not say anything about the brand or quality. This visit cost $144.11.
Now less than a month later the cabinet under our kitchen sink is full of water again. My husband spoke with Michelle and explained that after 2 visits and $350, the problem is still there and it’s unacceptable. Michelle told him that the second visit happened because I turned down the plumber’s offer to install a faucet he had in his truck because I wanted something cheaper. This is untrue. We were not offered a faucet during that visit. When he tried to explain this she hung up (we heard the repeat tone that happens when the other line disconnects from you).
I spoke to her later that afternoon and she denied hanging up on us, claiming instead that my husband hung up on her (there would be no disconnect tone on our end if that was the case.) I was told that it’s common for it to take 3+ visits to diagnose and fix a leaking kitchen sink and it’s a process of elimination. The faucet, lines, and valves were all replaced and the leak clearly wasn’t coming from the pipe, so I’m not sure what other option needed to be eliminated besides bad handiwork. I was also told that it’s extremely common for “off brand” faucets to leak and have problems straight out of the box, and there are only 2 brands this plumber will work with due to that. Neither of these “reliable” brands or issues was mentioned in the 2 visits to our house. Additionally when I asked Michelle if these are the brands they carry in their truck I had to ask twice and she was very hesitant to say yes. I asked if I would be charged for a third visit and she said it depends- if the problem is due to their work then I wouldn’t be.
The fact remained that after 2 visits, new lines, valves, and faucet, and $350+ in charges, the problem was still there and they refused to take responsibility.

Estimate of major repair

I've used Carolina Plumbing and Repair for years, but I wanted to finally write a review to put it on record. We recently discovered a leak in our ceiling below our master bathroom and the technicians came out to take a look. They were able to look at the situation and come up with solutions that did not involve cutting a bunch of different holes in our ceiling. The solutions were spot on, as we have not had any other leaks. We were told that if we do get the leak again, they would come right back out. They were professional, polite and explained everything in detail about what they were doing and gave us a couple of options to pick from. Every experience I have ever had over the past few years have been a positive one and it is why I keep going back. I highly recommend them.

Showed up Thursday after waiting all day, finally after 4 we’re told they have to come back Friday because parts for the ac unit is frozen somehow in the middle of summer. We wait all day today Friday and call at 4:45pm to confirm they’re still coming out and are told yes. We received a voicemail after 6 saying they won’t come out until Monday now even though they do weekend appointments. The tech called us again and didn’t even have an excuse and said he won’t be here until Monday but he’s also the weekend tech. Very unprofessional and I highly DO NOT recommend them. Young kids in the home and tons of family coming in tomorrow Saturday.